Ashley San Nicolás de los Garza, NLE

(Translated by Google) What a great find Ashley furniture store is. I can't stop talking about the amazing experience I had. A special thanks to Rodolfo, whose attention and knowledge made finding the perfect furniture so easy. The designs are really impressive and high quality. This will definitely be my first stop for any furniture needs in the future. Bravo, Ashley and team! (Original) Qué gran descubrimiento es la mueblería Ashley. No puedo dejar de hablar sobre la increíble experiencia que tuve. Un agradecimiento especial a Rodolfo, cuya atención y conocimiento hicieron que encontrar los muebles perfectos fuera tan fácil. Los diseños son realmente impresionantes y de alta calidad. Definitivamente, esta será mi primera parada para cualquier necesidad de muebles en el futuro. ¡Bravo, Ashley y equipo!

(Translated by Google) I had a wonderful experience at Ashley furniture store, and I want to highlight the exceptional service I received from Rodolfo. The furniture available is really beautiful and high quality. I am delighted with my visit and will definitely recommend this place to friends and family. Thank you, Ashley, for making furniture hunting exciting and enjoyable! (Original) Tuve una experiencia maravillosa en la mueblería Ashley, y quiero destacar la atención excepcional que recibí de Rodolfo. Los muebles disponibles son realmente hermosos y de alta calidad. Estoy encantada con mi visita y definitivamente recomendaré este lugar a amigos y familiares. ¡Gracias, Ashley, por hacer que la búsqueda de muebles sea emocionante y placentera

(Translated by Google) Excellent attention from Rodolfo and delivery was faster than anticipated (Original) Excelente atención por parte de Rodolfo y la entrega fue más rápida de lo anticipado

(Translated by Google) Very nice furniture, the employees treat you quite well (Original) Muebles muy bonitos , te tratan bastante bien los empleados

(Translated by Google) Excellent customer service, very happy with the attention provided by young Rodolfo. (Original) Excelente atención al cliente, muy contentos con la atención brindada por el joven Rodolfo.

(Translated by Google) Beautiful furniture and first-class service!! (Original) Hermosos muebles y una atención de primera!!

(Translated by Google) In general the furniture is nice, however that is the only positive thing since the customer service leaves a lot to be desired. First of all, sellers put a lot of pressure on the customer to make the purchase. In my case I separated a room that I later decided to cancel the next day when they informed me of the delivery times (6 months). What they did not tell me is that the separation amount was not refundable so I had to select another piece of furniture from the amount I had already given as separation. After almost 3 months, when the selected piece of furniture was ready, I had to go on my own to pick it up since the company never made it a point to deliver it to me on the agreed day (Saturday), since from the beginning the seller was made aware that it was required that It will be delivered on Saturday for my work, which I waited for several weeks after knowing that they already had it in the warehouse. In addition to this, the furniture was missing hardware. Buy there only if you have enough patience to wait months for your furniture. (Original) En general los muebles son bonitos, sin embargo eso es lo único positivo ya que la atención al cliente deja mucho que desear. En primer lugar los vendedores presionan mucho al cliente para realizar la compra. En mi caso hice una separación de una sala que posteriormente decidí cancelar al día siguiente cuando me informaron los tiempos de entrega (6 meses). Lo que no me indicaron es que el monto de la separación no era reembolsable por lo que tuve que seleccionar otro mueble del monto que ya había dado como separación. Después de casi 3 meses cuando el mueble seleccionado estuvo listo tuve que ir por mis propios medios a recogerlo ya que la empresa nunca hizo por entregármelo en el día acordado (sábado) siendo que desde un principio se hizo notar a la vendedora que era requerido que se entregara en sábado por mi trabajo lo cual esperé por varias semanas despues de saber que ya lo tenian en bodega. Adicional a esto el mueble le faltó un herraje. Compra ahí solo si tienes suficiente paciencia para esperar meses por tus muebles.

(Translated by Google) Very good furniture. (Original) Muy buenos muebles.

(Translated by Google) Toral area remodeled mind With all the healthy distance recommendations New items and variable prices As data does not have parking. Therefore, the fee is usually higher than what you get to buy (Original) Área toral mente remodelada Con todas las recomendaciones de sana distancia Artículos nuevos y precios variables Como dato no cuenta con estacionamiento. Por ende la cuota suele ser mayor el pago que lo que llegues a comprar

(Translated by Google) All first class, the prices are high but the quality of the furniture justifies it (Original) Todo de primera, los precios pues si están altos pero la calidad de los muebles lo justifica

(Translated by Google) I have been waiting for a room at Ashley Anáhuac for more than 6 months and there is no when. I hope no damaged parts arrive since they send it in parts to their warehouse. (Original) Tengo más de 6 meses esperando una recámara en Ashley Anáhuac y no hay para cuando. Espero no lleguen piezas dañadas ya que la envían por partes a su almacén.

(Translated by Google) We have had a terrible experience with Ashley. On April 01, 2021, we purchased a Rectangular Cocktail Table / Tessani (so says the product description). They promised to deliver it to us in three months (June / 2021), as it is imported, IT DID NOT ARRIVE. We spoke to the store (Anahuac) and they did not give us an answer. We went to the store on June 27 and Vania Valenzuela attended to us (I hope that is really her name) and I demanded a letter of commitment to deliver the table, to which she gave us a page without letterhead (there is no commitment) where she said that it arrived in 15 to 20 more and that it will take two more weeks to be delivered to our home. Total that the happy table arrived (Jul-21), when we checked it we found several manufacturing defects, we returned it, we did not accept it and we spoke to customer service with Mr. Rodolfo Valdés who told us that he would take care that they will deliver one to us. desk. A week later they brought us another table, in worse condition than the first table. I spoke with Mr. Rodolfo again and he asked us to send him photos of the defects. The photos were sent to him and I asked him to refund our money since the tables they sent us had manufacturing defects and had very poorly done re-works. To date, we have not received a response from Mr. Rodolfo Valdés. I don't know what to expect to give an answer. I DO NOT recommend buying imported parts from Ashley as they are covered with a 6-month delivery commitment. These products come from China? Since if they come from China it is logical that it takes so long for a product from China to arrive. If it comes from the USA, it should not take months for a product to arrive. I need an answer that leaves me satisfied and not without a definitive answer as before. (Original) Hemos tenido una pésima experiencia con Ashley. En abril 01, 2021, compramos una mesa Rectangular Cocktail Table/Tessani (así dice la descripción del producto). Nos prometieron entregarla en tres meses (junio/2021), como es de importación NO LLEGÓ. Hablamos a la tienda (Anáhuac) y no nos daban respuesta. Fuimos a la tienda en Junio 27 y nos atendió Vania Valenzuela (espero que ese sea realmente su nombre) y le exigí un escrito de compromiso de entrega de la mesa, a lo que nos entregó una hoja sin membrete (no hay compromiso) donde decía que llegaba en 15 a 20 más y que se tardará dos semanas más en entregarse en nuestro domicilio. Total que llegó la dichosa mesa(jul-21), al revisarla encontramos varios defectos de fabricación, la devolvimos, no la aceptamos y hablamos a servicio al cliente con el Sr. Rodolfo Valdés que nos dijo que el se encargaría de que nos entregarán una mesa. Una semana después nos trajeron otra mesa, en peores condiciones que la primera mesa. Volví a hablar con el Sr. Rodolfo y nos pidió que le mandáramos fotos de los defectos. Se le mandaron las fotos y le pedí la devolución de nuestro dinero ya que las mesas que nos enviaron tenían defectos de fabricación y tenían re-trabajos muy mal hechos. Al día de hoy no hemos recibido respuesta del Sr. Rodolfo Valdés. No se que espera para dar una respuesta. NO recomiendo comprar en Ashley piezas de importación ya que se cubren con 6 meses de compromiso de entrega. Estos productos vienen de China? Ya que si vienen de China es lógico que tarden tanto en que llegue un producto de China. Si viene de USA, no debe de tardar meses en llegar un producto. Necesito una respuesta que me deje satisfecho y no sin una respuesta definitiva como hasta ahora.

(Translated by Google) Impeccable (Original) Impecable

(Translated by Google) Good service. (Original) Buen servicio.

(Translated by Google) Premium furniture (Original) Muebles de primera calidad

(Translated by Google) The prices are very expensive, but the biggest problem is that whatever you want, it takes 2 months, they don't have anything for prompt delivery, I don't know how those businesses survive, paying something so expensive and waiting 2 months to enjoy it. (Original) Los precios muy caros, pero el mayor problema es que cualquier cosa que quieras, se tarda 2 meses, no tienen nada para pronta entrega, yo no se como sobreviven esos negocios, pagar algo tan caro y esperar 2 meses para disfrutarlo.

(Translated by Google) very good attention. and excellent 👌 👍 (Original) muy buena atención. y excelente 👌 👍

(Translated by Google) ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ They take a long time to deliver, we asked for a room in January and they told us it would arrive at the latest in April now they told us until July. I understand that they take time to make the furniture but why lie. (Original) ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ Tardan mucho en entregar , pedimos una sala en enero y nos dijeron que llegaba lo más tardar en abril ahora nos dijeron que hasta julio. Entiendo que tarden en hacer el mueble pero por qué mentir.

(Translated by Google) Excellent furniture with a variety of stylish furniture (Original) Excelente mubleria con gran variedad en muebles con estilo

(Translated by Google) Excellent furniture and decoration accessories !! Very good attention (Original) Excelentes muebles y los accesorios de decoración!! Muy buena atención

Beautiful Furniture at great prices

(Translated by Google) Never, but I will NEVER buy from this store again. I have been waiting 5 months for a room to be delivered to me and it has not yet been delivered. I do not get angry because I know it will be my first and only time that I will buy something with them. Thank God the room that I buy does not urge me and that is why I do not get angry. But in a very short time I am going to buy my house and at least I already discarded this furniture store to buy any furniture. Thanks for your attention friends. (Original) Jamas, pero JAMAS vulevo a comprar en esta tienda. Tengo esperando 5 meses para que me entreguen una sala y aun no me la entregan. No hago corajes porque se que sera mi primer y unica vez que comprare algo con ellos. Gracias a Dios la sala que compre no me urge y por eso no hago corajes. Pero en muy poco tiempo voy a comprar mi casa y al menos ya descarte esta muebleria para comprar cualquier mueble. Gracias por su atencion amigos.

(Translated by Google) Everything is very nice but too expensive (Original) Muy bonito todo pero demaciado caro

(Translated by Google) Excellent furniture, good taste in styles (Original) Excelentes muebles, buen gusto en estilos

(Translated by Google) Precious furniture for the house, however also very expensive! (Original) Preciosos muebles para la casa, sin embargo también muy caros!

(Translated by Google) Beautiful furniture (Original) Hermosos muebles

🤩🤩🤩🤩🤩

(Translated by Google) Excellent assortment and good attention (Original) Excelente surtido y buena atención

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) Great prices, variety of American style furniture (Original) Excelentes precios, variedad de muebles estilo americano

(Translated by Google) Excellent place (Original) Excelente lugar

(Translated by Google) Expensive furniture, but very nice lol (Original) Muebles caros, pero muy bonitos jejeje

(Translated by Google) The furniture and the attention are incredible (Original) Los muebles y la atención son increíbles

(Translated by Google) First class furniture, very elegant and beautiful but the cost is very high. (Original) Muebles de primera, muy elegantes y hermosos pero el costo muy elevado.

(Translated by Google) I love it! From the service, the variety in furniture, its quality in armchairs. They seem fair prices to me and the best thing is that they almost always have payment facilities. (Original) ¡Me encanta! Desde el servicio, la variedad en muebles, su calidad en sillones. Me parecen precios justos y lo mejor es que casi siempre tienen facilidades de pago.

(Translated by Google) I found my ideal room, the only thing they do not have in stock and give up to 6 months of delivery. They are points against. (Original) Encontré mi sala ideal, lo único que no tienen en existencia y dan hasta 6 meses de entrega. Son puntos en contra.

(Translated by Google) Excellent place to buy quality furniture at a good price, excellent assortment, very good service and attention. (Original) Excelente lugar para comprar muebles de calidad a buen precio, excelente surtido, muy buen servicio y atención.

(Translated by Google) They do not have furniture, what they have in the store is only an exhibition, and if you want some it takes months to arrive, they offer to sell you the exhibition if you want, I found the option to find the furniture I wanted from the same brand by Amazon and they bring it in much less time and at a much better price (Original) No tienen muebles, lo que tienen en la tienda es solo exhibición, y si quieres alguno tarda meses en llegar, te ofrecen venderte el de exhibición si quieres, encontré la opción de buscar el mueble que quería de la misma marca por Amazon y lo traen en mucho menos tiempo y a mucho mejor precio

(Translated by Google) For the attention of Mrs. MAGDA IT IS EXCELLENT !!! (Original) Por la atención de la Sra. MAGDA ES EXCELENTE!!!

(Translated by Google) Just pass (Original) Sólo pase

(Translated by Google) Quality and variety (Original) Calidad y variedad

(Translated by Google) Home furniture store for very refined tastes are appreciated of great quality (Original) Tienda de muebles para el hogar para gustos muy refinados se aprecian de una gran calidad

(Translated by Google) It has very nice and economical furniture (Original) Tiene muebles muy bonitos y económicos

(Translated by Google) Very good wide (Original) Muy bien amplio

(Translated by Google) Horrible, I have more than 4 months waiting for my bedroom and did not answer. (Original) Horrible, tengo mas de 4 meses esperando mi recamara y no contestan.

(Translated by Google) Worth every peso spent on this furniture, excellent quality! (Original) Vale la pena cada peso gastado en esta mueblería, excelente calidad!

(Translated by Google) A questionable quality, and overrated prices (Original) Una calidad cuestionable, y precios sobrevalorados

(Translated by Google) It has beautiful furniture (Original) Tiene unos muebles preciosos

(Translated by Google) Excellent department store option to furnish and / or decorate your home. The sellers are very friendly and give you excellent attention. (Original) Excelente tienda departamental opción para amueblar y/o decorar tu casa. Los vendedores son muy amables y te dan una excelente atención.

(Translated by Google) I found it expensive in value for money. (Original) Me pareció caro en relación precio-calidad.

(Translated by Google) Excellent service of the seller Magdalena mastery of the topic and knowledge of the promotions and the best forms of payment and post-sale service, constant communication of the new promotions (Original) Excelente servicio de la vendedora Magdalena dominio del tema y conocimiento de las promociones y las mejores formas de pago y servicio posterior a la venta, comunicación constante de las nuevas promociones

(Translated by Google) Super Furniture (Original) Muebles estupendos

(Translated by Google) I loved the furniture (Original) Me encanto los muebles

(Translated by Google) I really like furniture. A special attention of Sofia Sandoval (Original) Me gustan mucho los muebles. Una atención especial de Sofía Sandoval

(Translated by Google) The best furniture (Original) Los mejores muebles.

(Translated by Google) Excellent attention (Original) Excelente atencion

(Translated by Google) I love how your furniture looks and when I finally encourage myself to buy a surprise fence, it is defective and they still do not solve my armchair problem. (Original) Amo como se ven sus muebles y cuando porfin me ánimo a comprar uno valla sorpresa sale defectuoso y aún no me solucionan el problema de mi sillón se tardan bastante

(Translated by Google) A true calvary! In addition to the delivery is after a month and a half, my furniture arrived in poor condition. It's been another month and a half and I have no response from you, terrible service from the Misses. customer service, as they say in other comments sellers do their job and then do not remember you hahaha. The Manager is the same, according to the follow-up of my case and 15 days have passed and nothing ... I think I will undertake other types of strategies. I hope you see the comments and complaints the owners of the furniture and do something about it. For now "CLIENT WHO WILL NOT RETURN" (Original) Un verdadero calvario!!! Además de que la entrega es después de un mes y medio, mis muebles llegaron en mal estado. Ya pasó otro mes y medio y no tengo ninguna respuesta de su parte, pésimo servicio de las Sritas. de atención a clientes, como bien dicen en otros comentarios los vendedores hacen su chamba y después no se acuerdan de tí jajaja. El Gerente igual, según el dando seguimiento a mi caso y ya pasaron 15 días y nada.... Creo que emprenderé otro tipo de estrategias. Ojalá vean los comentarios y quejas los dueños de la mueblería y hagan algo al respecto. Por lo pronto "CLIENTE QUE NO VOLVERÁ"

(Translated by Google) Very attentive staff, beautiful furniture !! (Original) Muy atento el personal, los muebles hermosos!!

(Translated by Google) Beautiful furniture and decoration (Original) Bellos muebles y decoración

(Translated by Google) Excellent prices (Original) Excelentes precios

(Translated by Google) Very good furniture for the home! (Original) Muy buenos muebles para el hogar!

(Translated by Google) Relatively expensive furniture store. (Original) Tienda de muebles relativamente caros.

(Translated by Google) Good furniture made in Asia and ready to be armed. (Original) Buenos muebles hechos en Asia y listos para armarse.

(Translated by Google) The furniture is very nice, something big for the space of my house and quite expensive. The young lady who waited on me was very friendly. (Original) Los muebles están muy bonitos, algo grandes para el espacio de mi casa y bastante caros. La señorita que me atendió fue muy amable.

(Translated by Google) Disappointed furniture completely, there is no real commitment to their deliveries, although they have the luxury of putting internal posters of immediate delivery, agreed a date more than a month after buying the furniture and when the date came, they gave another date justifying that they were already in Monterrey, but that they had no routes available and that they were not going to take a route to deliver the furniture; Now when the furniture arrives there will be doubt about the quality and prestige of the brand, very bad response, service and attention, I suggest to think two or three times to buy a piece of furniture, it will not arrive on the agreed date (Original) Decepcionado de la mueblería completamente, no hay compromiso real para sus entregas, a pesar de que se dan el lujo de poner carteles internos de entrega inmediata, se acordó una fecha a más de un mes de haber comprado el mueble y cuando llegó la fecha, dieron otra fecha justificándose que ya estaba en Monterrey, pero que no tenían rutas disponibles y que no iban a sacar una ruta para entregar el mueble; ahora cuando llegue el mueble habrá que dudar de la calidad y prestigio de la marca, muy mala respuesta, servicio y atención, sugiero pensar dos o tres veces comprar un mueble, no te llegará en la fecha acordada

(Translated by Google) 0 attention (Original) 0 atención

(Translated by Google) They have months without interest (Original) Tienen meses sin intereses

(Translated by Google) Cleansed (Original) Limpio

(Translated by Google) Eberian (Original) Muebleria

(Translated by Google) Excellent attention (Original) Excelente atencion

(Translated by Google) The furniture is beautiful, I want a lot of things from there. 😍 (Original) Los muebles están hermosos, quiero muchísimas cosas de ahí. 😍

(Translated by Google) Nice furniture (Original) Bonitos muebles.

(Translated by Google) Very nice (Original) Muy bonitos

(Translated by Google) Very nice furniture for home (Original) Muy bonitos muebles para casa

(Translated by Google) The furnishings are nice. They have terrible customer service. They do not meet delivery dates; if something goes wrong with your order they don't follow up and there are no refunds, I had to run them all for 1 month to get something fixed (Original) Los muebles son bonitos. Tienen una pésima atención al cliente. No cumplen fechas de entrega; si sale algo mal con tu pedido no le dan seguimiento y no hay reembolsos, tuve que corretearlos todo 1 mes para que me solucionaran algo

(Translated by Google) Very tasteful furniture, even so its price is high compared to the product; maybe it's a franchise and this is what hurts the consumer. We bought some tables for the living room and it took them 5 months to bring them ... they always had them in stock; We later discovered many fights with them that they had to have several deliveries due to the direction where we lived, if not, they would not go. With what their tables cost (2 at $ 12,500) they had to pay an exclusive freight! (Original) Muebles de muy buen gusto, aún así su precio es elevado con respecto al producto; tal vez sea una franquicia y esto sea lo que perjudique al consumidor. Compramos unas mesas para la sala y tardaron 5 meses en llevarlas...siempre las tuvieron en existencia; descubrimos después muchas peleas con ellos que tenían que tener varias entregas por el rumbo donde vivíamos si no, no iban ¡Con lo que cuestan sus mesitas (2 en $12500) debieron pagar un flete exclusivo!

(Translated by Google) I really like your furniture, somewhat expensive ... but good promotions. (Original) Me gustan mucho sus muebles, algo caros... pero buenas promociones.

(Translated by Google) Very bad in deliveries and details, they take 45 days and if it arrives damaged, they will not change it, just touch it up. I do not recommend them. (Original) Pesimo en entregas y detalles tardan 45 dias y si llega dañanda no te la cambian nada mas te la retocan . No los recomiendo.

(Translated by Google) All the furniture is eager, the style you are looking for for your home you will find and improved (Original) Todos los muebles estan con ganas , el estilo que estes buscando para tu casa lo vas a encontrar y mejorado

(Translated by Google) A store specializing in fine home furniture with little variety in decoration elements (Original) Una tienda especializada en muebles finos para el hogar con poca variedad en elementos de decoración

(Translated by Google) I'm lovin 'it (Original) Me encanta

(Translated by Google) They have good products, the bad thing is that they take a while to deliver due to importation. 1 month or month and a half. (Original) Tienen buenos productos, lo malo es que tardan un tiempo en entregar por la importación. 1mes o mes y medio.

(Translated by Google) Very good furniture, generally large and expensive. (Original) Muebles muy buenos, en general son grandes y caros.

(Translated by Google) Good quality at a good price, it is not cheap but they are worth it for the quality of furniture (Original) Buena calidad a buen precio, no es barato pero si lo valen por la calidad de muebles

Too expensive

(Translated by Google) Great variety in articles. (Original) Gran variedad en artículos.

(Translated by Google) Terrible service, a month of delay in delivery and two missed dates in addition to having to be looking for them to inform you .... P E S I M O (Original) Pésimo servicio, un mes de retraso en la entrega y dos fechas incumplidas además de tener que estarlos buscando para que te informen .... P E S I M O

(Translated by Google) The best furniture from MONTERREY and perhaps the WORLD (Original) Los mejores muebles de MONTERREY y quiza del MUNDO

(Translated by Google) They do not meet the delivery dates and they are also very long. The furniture is delivered all dirty only with unpacked plaster, and they are furniture with rework. Very bad quality (Original) No cumplen con las fechas de entrega y ademas son muy largos. Los muebles los entregan todos sucios solo con emplallado sin empacar, ademas de que son muebles con retrabajos. Muy mala calidad

(Translated by Google) Wide variety of furniture and excellent quality and customer service by the lady. Queta Reina, I will soon return to the store to acquire a piece of furniture that I like. For your attention, thank you very much (Original) Gran variedad de muebles y de exelente calidad y atencion al cliente por parte de la srita. Queta Reina, pronto regresare a la tienda para adquirir un mueble que me agrado. Por su atencion muchas gracias

(Translated by Google) Excellent furniture, ... very elegant and beautiful ... unique variety ... friendly part of Miss Adriana Mtz with deals like that. Of course I will visit you again ... Ashley Furniture Home Store Plaza Anahuac .. !! (Original) Excelentes muebles , ..muy elegantes y bonitos..variedad unica..trato amable d parte d la srita Adriana Mtz con tratos asi.por supuesto que volvere a visitarlos..a Ashley furniture Home store Plaza Anahuac..!!

(Translated by Google) A LOT OF VARIETY AND VERY NICE FURNITURE (Original) MUCHA VARIEDAD Y MUEBLES MUY BONITOS

(Translated by Google) very nice furniture (Original) muy bonitos los muebles

(Translated by Google) Very bad furniture (Original) Muy malos muebles

(Translated by Google) My experience is that the furniture is very good, the attention is professional until the time of sale. They have excessive delivery times and still DO NOT COMPLY WITH THEM. As a customer in a commercial transaction, one should not absorb the logistics deficiencies of the seller. If you do not pay they do not deliver to you and why they do not deliver if the customer pays. There is no damage compensation policy, except we are sorry and there is your furniture. I think that those who have bought there should benefit from a service and a product. The client deserves respect. (Original) Mi experiencia es que los muebles son muy buenos, la atención es profesional hasta el momento de la venta. Tienen tiempos de entrega excesivos y aun asi NO CUMPLEN CON ELLOS. Como cliente en una transacción comercial no debe uno absorver las deficiencias de logistica del vendedor. Si no pagas ellos no te entregan y por que ellos no entregan si el cliente paga. No existe una politica de compensación de daño, excepto el lo sentimos y ahi esta su mueble. Creo que quienes hemos comprado ahi debemos beneficiarnos de un servicio y un producto. El cliente merece respeto.