Ashley Store | Birmingham, AL 35242

Brian was very professional and polite! Helped us find stuff we were looking for and gave us plenty of options to choose from. Very friendly dude, 10/10, would buy from him again!

Rodney hooked us up with a nice mattress the service was really good

Outstanding customer service from Laquita at the 280 store. Will definitely be back!

Rodney was fantastic! He helped me select the right furniture and never rushed my decision. He made the process really smooth. 10/10 for his service!

Rodney has been nothing short than amazing!!! He was so patient and kind with my mom and I when selecting several pieces of furniture. He also went above and beyond to ensure the best financing. I had a wonderful experience furniture shopping because of him. He took time to call to ensure we liked our furniture once it arrived. If I ever need any more furniture, I know who to look for!!

Dorothy was awesome! She helped me move pillows around until everything came together!

Helpful, efficient and good natured :) Especially Rodney

Everyone was incredible! Very helpful and great group of people! Will definitely shop here in future!

They opened up a credit card in my name, without my knowledge!! I went in to buy a couch. I was approved for LOAN. Next thing I know, I'm receiving a credit card!!! I will be contacting the store.

Great service and treatment from Rodney, he got us a great deal

Dorothy was super helpful! Great experience.

Store is so clean, associates is so friendly and knowledgeable, I highly recommend everyone to visit and purchase from Ashley Brook Highland 280 . Right now Ashley has great deal and discount also perfect financial plan that provided by Ashley . I love design & quality and price that provided for Mattress, and all sectional products , I highly recommend to get protection plan for all products that y’all ll purchase bcs with min amount you can cover your stuff , I had this experience that has been perfect and helpful.

Had a great experience! The whole staff is amazing and very helpful! Will definitely return in the future!

Laquita was friendly, helpful and patient while I decided. Thank you for a great experience.

Brian was awesome! Made a horrible situation from another furniture store right. We are so happy with our choices and the help he gave us!

Laquita was extremely kind, professional and helpful in selecting our mattress. We will shop here again. Thank you!

Pleasant staff and helpful. Delivery fee looked to be about 10% of our order. Keep that and tax in mind as you shop. Laquita and Victoria helped us get the ensemble we wanted.

My husband and I were looking for a kitchen dinning set at the Brook highland Red Mountain location. The store is very nicely laid out and clean/organized that everything looks so nice! We were helped by Ramin who was so sweet and understanding and patient with great style ideas and suggestions. We ended up getting a beautiful set and will be going back for a living room set he put my eye on too. Great customer service!

Great experience! I came to Ashley’s to look for furniture for my living room. The store was very nice and everyone was friendly. I was helped by Ramin. He immediately put me at ease. He was great, so friendly and knowledgeable. He was very patient with me and answered all of my questions. I felt very comfortable talking to him. I will definitely go back and am recommending this store and especially Ramin to all of my family and friends. Thank you for your help.

This is a great location. The store looks nice, and Brad was so friendly and helpful!

Emily at Ashley’s Furniture was an absolute pleasure to work with. She helped me find out everything that I needed. Overall, amazing experience.

Emily Wells, Sales Representative, for This Ashley Furniture Store in Birmingham, went above and beyond to help me purchase a new king mattress. She was professional and kind to work with. I highly recommend her and this store.

Laquita is wonderful. Very professional and easy to work with. Totally painless furniture shopping experience.

Rodney was phenomenal! Haven’t above and beyond educating us on sectionals. He was not pushy, didn’t rush us or feel as if we had to make a quick decision. He was very pleasant, patient and very knowledgeable on all the sectionals plus other pieces of furniture. We were blown away with Rodney’s professionalism and how personable this young man is. Great hire Ashley furniture! Keep up the great work Rodney!

Rodney was great! Took care of us and matched a price for us. Great experience.

I recently visited Ashley Furniture Brook Highland in the early afternoon and had a fantastic experience! The store was well-organized, and the staff was incredibly helpful and knowledgeable. Rodney assisted me in finding the perfect furniture pieces and I was impressed by the wide selection they offered. The quality of their products is top-notch, and the prices are very competitive. Overall, it was a delightful shopping experience, and I highly recommend Ashley Furniture Brook Highland to anyone looking for great furniture and excellent customer service!

Rodney was super helpful and got me a great deal on a new couch!

Victoria, Brand and James took great care of me. They were professional and super welcoming.

Brad and James were extremely helpful in finding me whatever I needed!

Laquita & Cantrell were WONDERFUL!! We had our hearts set on a couch that we needed asap and they were able to jump through hoops to get us what we wanted. We are so grateful and will definitely come back to see them!!

Rodney was very helpful and not pushy . Good price.

Brad and the manager James were so helpful!! Thank you Ashley Furniture for the best service! He helped us find some odd parts to our furniture that we needed. He took time to help us out! Thank you!

We had a great experience at Ashley Furniture. Emily Wells was our sales associate. She was friendly, answered all of our questions, and wonderful to work with.

Laquita was amazing helping us find the perfect sectional! She gave us great input and assisted us with every step of the way.

Laquita and Victoria were a ton of help!

I had a great experience shopping here for my bedroom set. My salesman, Rodney, was very polite, courteous, and knowledgeable. He helped me pick the perfect set for my bedroom needs. He definitely is the go to guy for me. The store has a great selection of furniture, great prices, and a wonder atmosphere. I will definitely be shopping here for my living room set soon!

We went into Ashlee Homes Store and Brian helped us very much!

Rodney was amazing. He was very helpful and kind. He gave me excellent deals on furniture. Highly recommended!

Emily Wells helped me get what I need at a good price 👍🏻

Emily, was very helpful , and was able to meet our needs without making my wife and I feel pressured.

Rodney and Kendrell were great to work with and explained every step of the financing process. Thank you!

I had a fantastic experience at Ashley Furniture thanks to Laquita and Victoria! They were incredibly helpful in guiding us to find the perfect furniture deal. Their knowledge and friendly demeanor made the process enjoyable and stress-free. I highly recommend visiting them for anyone in need of great furniture and excellent service!

Great experience with Laquita as our sales associate. We love the furniture!

Brad was great: super helpful & clearly works hard 👍🏾

I went here and was helped by Brad, who was super helpful and knowledgeable! He answered all my questions with ease. Would very much recommend!

Today my boyfriend and I came in looking for a sofa and we had the most fantastic experience. Brad greeted us with a warm welcome and helped us find exactly what we were looking for! Not only did we get exactly what we wanted, but he also made sure we could get it on time and communicated everything so clearly. So happy with our purchase and our experience!!

Had a great experience here! Brad was super helpful and very intuitive with me and my husbands needs. Will definitely be visiting again in the future for when we start updating our living room. We were not sure what exactly we were looking for when we came into the store but Brad pointed us in the right direction and his input was invaluable!

This place is amazing! Brad was super helpful. He answered all of my questions and helped me find exactly what I was looking for.

Brian was very helpful and very nice! I was able to purchase exactly what I had seen online! He’s very professional and knowledgeable! Thank you Brian, for everything! Will definitely be back in the future!

Emily Wells was fantastic and was able to help me find a wonderful living room set with a great price. She’s thorough and reliable. If you’re having trouble looking for that perfect mattress, couch etc. Emily is the one to go too! She’s located at the Ashley furniture store on 280 in Birmingham.

I was visiting family in the area, and at some point one of the chair cushion’s on my cousin’s dinette set had split. She said she got her original set a while ago from Ashley’s furniture and so we set out to find a replacement. Brad was the first to welcome us. Not only was he warm and courteous on first meeting, Brad also made sure to go the extra mile in tracking down a color and fabric match so the set wouldn’t look mismatched. The store was spacious and clean, and had plenty of options. Customer service was 10/10, a definite positive shopping experience.

The customer service is what will bring me back. Emily does it old school. I'm old enough to remember when a salesperson actually helps you by asking questions, making suggestions and giving you options. She really helped me narrow down what I was looking for and then found me the perfect living room furniture. Thank you, Emily. I'll ask for you when I come back to buy bedroom furniture.

Brad was incredibly helpful when I was looking for a new couch. I got one and it's super comfy. I will come back in the future for a bed!

Brad was very courteous and helpful! He went above and beyond to answer all the questions I had, very attentive and checked on several models for me and offered to order a chair that fit my needs more then those in store.

Brad is AMAZING!!!! Personable, polite, and plus he helped me convince my wife beige is not the best color for a sofa if you have pets.

I had a great experience here, Brad was very helpful in answering any questions I had.

Brad is such a great salesperson! He is very knowledgeable about the products and helped us get an awesome price on a beautiful sofa!

Great store. Great customer service. Dorothy was very accommodating and helpful.

Rodney helped us match the lower online price on a clearance item. Very helpful.

Made buying our sectional very easy! Rodney was helpful in explaining the ordering and delivery process!

Laquita was great! No pressure and worked with our budget. Went in for mattresses and ended up buying a sectional too.

Rodney is amazing! He is super knowledgeable and was able to answer all my questions and take care of any concerns I had. He provided a thorough explanation of any item that sparked my interest which allowed me to find the perfect furniture for my new apartment! He was also very flexible with my moving situation.

Today I went to Ashley Furniture in Meadowbrook off Highway 280. A representative, Bryan assisted. I told him we were getting rid of our existing furniture and purchasing new. He negatively talked about the place where we previously bought our furniture. Not aware of our experience there, or even if we had a connection. Big loss for Bryan, and Ashley furniture. Take a sales training class. I was prepared to pay cash and purchase a master bedroom set, sofa, and accent pieces TODAY.

I really enjoyed my shopping experience with Rodney. He wasn’t pushy and answered all my questions. I was able to find the perfect bed and mattress, he also gave me a pretty good deal.

Brian McCombs was my sales rep. The customer service was great. He was very knowledgeable about the store’s offerings. He made the shopping experience enjoyable!

Emily was super helpful and was very knowledgeable about different products we were interested in. Would highly recommend this store for your furniture needs.

I Literally Walked In Not Expecting To Get Anything And Ms.Dorothy Realllllyyy Helped Me Out. I Got A Beautiful Sectional That I Was Able To Pick Up The Same Day. If You’re Looking For Furniture, This Is The Place To Look. And Ask For Dorothy. Ms.Linda Was Also A Great Help And Assistance. ☺️

What an amazing shopping experience I had today with Ashley Furniture Hwy 280! I came in few days ago looking for a new sectional and found exactly what I wanted with the assistance from Rodney! He invited me back today for a private sale and gave me unbelievable deal! I was so happy I was able to find exactly what I was looking for and I didn’t have to go to fifty different stores looking… Rodney’s customer service was topnotch and made sure what I wanted was exactly what I wanted! He was not pushy and made sure I was happy with my selection. He also provided his cell phone number and told me text him any furniture items I saw online or in another store and he would work diligently to match it! I sent him a picture of a sectional I saw online one night he actually responded. You can’t get better than that . So if you are shopping online or in store, make sure you ask for RODNEY! You Will not be disappointed 😀😀😀😉😉😉..

Great customer experience and selection at reasonable prices!

Came in for a bed frame & mattress. Shopping experience was a breeze! Thanks to Brian for the great customer service and helping us find what we needed!

Dorothy made my shopping experience super easy and smooth. She was very knowledgeable about pricing and product. She was very kind, relatable and flexible. Thanks so much Dorothy!

Brad was great, gave us many different options to chose from. Explained many different payment plans also.

Brian was incredibly helpful. Thank you as well to Rodney for your excellent service!

I couldn’t decide online so I came to the store and OMG Brad was AMAZING! He listened to my story and helped me pick exactly what I needed for my home update . Thank you so much for all of your help today - I can’t wait to get my new furniture !

Great service from Brad and the team!

Brian was amazing in helping us find the perfect couch for our new house. He was informative and patient. We can wait for our new couch to get delivered!

Brian McCombs helped us purchase our new couch and was very helpful.

Dorothy was a pleasure to work with, very knowledgeable. Will definitely see again, as well as recommend. Thank you for the smooth transaction.

Brian McCombs was fantastic! He was very easy to work with and ensured we got the lowest price possible. Knowledgeable and patient with all the questions we had. Would recommend working with Brian in the future. Thank you!

Laquita Jones was our sales associate. She did a geeat job assisting us in making our furniture choices. We would recommend her for any of your furniture/decor needs. EMILY WELLS provided assistance with a second purchase about 3 weeks later. She found what we were looking for and provided us with great service thru the whole purchasing process. Would recommend Ashley Furniture and Emily for your furniture and home furnishing needs.

Laquita was a great help! We got couches and a mattress and they price matched!!

Quick and easy shopping experience with this location. Laquita was very helpful with getting info showing product and finalizing our purchase.

Very pleasant experience! James and Emily helped us out so much and made the process so easy!

Marie was a rock star and really listened to what we were looking for. Very helpful without being "a salesperson". Ask for Marie when you're looking for your next piece of furniture.

Laquita was so great to work with. She stayed in touch with me and delivered on every promise. Great attitude. Great to work with!

Brad was great and made buying so easy and quick! Super informative, great service at this location!

Sales, Dorthy, was extremly helpful and very patient wirh our decision making. Will be back for sure. She has a personality and does her job exceptionally well . Her attitude sold me to make this purchase !!

Laquita was very helpful when I went in to purchase a mattress! 😁 very excited for it to come in!

Laquita was so kind and helpful!

Brad Wilson was an amazingly knowledgeable and very nice sales associate and helped us with our new mattresses. Thanks Brad!

This was my first time to buy and Emily Wells had sure I had a fantastic experience.

The service at this Ashley Furniture was beyond exceptional. Marie greeted us with such kindness and was able to help us with finding what we exactly needed. Highly recommend coming here if you need to find new furniture!

Everything about our experience was wonderful! We were helped by Emily Wells, and she was fantastic! My husband and I were considering buying a mattress and she was very knowledgeable and helpful, and very patient and kind while we made our decision. 10/10 would recommend!

I had a great experience! Everyone was very helpful especially Rodney!

Emily stayed over an hour past closing with us as we went back and forth putting together a mix-and-match outdoor furniture set for our new deck, and helped immensely getting us something that worked for our space and tastes. Absolutely phenomenal experience!

This is our second time in less than two years making a purchase here.We are very pleased with the customer service we received. Kudos to Marie.She was a pleasure to work with.

My sales consultant was Marie Leichty and she was very helpful and polite. She sent me suggestions with my daughters bedroom set and other living spaces. I will back for more. Thanks Marie!

Laquita was kind! Thanks for being so patient with me as I was browsing the store! 5 Stars for customer service! Can't wait to receive my items!!

Rodney was super helpful and helped me get a great deal on a couple recliners! Go catch the Memorial Day Sale!

I purchased an outdoor sofa and Rodney was great to work with! He made the whole process fun and stress free. Highly recommend!

ASK FOR RODNEY. He got us a great deal on our couch! Nice & helpful

Rodney was so kind & helpful. He was able to get us an amazing price for our beautiful couch.

We had an excellent experience today at Ashley Furniture! Everyone was so helpful!!

Marie is the best sellers

I had a very great experience at this location. Everything is clean and organized. Staff is friendly and welcoming. I had Brad helped me, and he made sure I got exactly what I wanted and showed great patience with me. I would 100% recommend that if you are looking for new furniture to come here.

They were so helpful! Made decision process so easy. Thanks Marie and Linda!!!

Rodney was really nice and helpful!

Our experience in this store today was wonderful!! Emily was very knowledgeable in all of Ashley’s products. She greeted us promptly when we walked in but also gave us time to look around without hovering. She is a great saleswoman !!! She and the store manager Kendrell was able to supply ALL of our furniture needs for our new home!!

Marie at 280 location is awesome!!!!!

Brian was so helpful and I am so excited wirh the purchases today. Thanks Brian for all your help.

Brian was an excellent help. Very knowledgeable about the furniture!!!

Rodney was such great help. The store is very organized as well! Definitely recommend .

Rodney was amazing! He was extremely kind and patient with all of my questions. The team was able to work out a great deal for me with the financing. I’m very excited about all the good pieces I found today!

Thank you Brian for your help today!!

Rodney made the whole process so smooth & easy! And we were able to find & leave with a couch we LOVE, within an hour. 10/10 would recommend!

This store has a wide variety of quality furniture. Marie provided excellent customer service and assisted with selecting a bedroom set within my desired price range and style. I was also able to test out a variety of mattresses to determine which one provided the maximum comfort.

Dorothy and Marie did a fantastic job helping me with my bedroom set purchase. Would recommend to anyone looking to make a furniture purchase!

Marie was very helpful to us while buying our couch!

Great experience. Rodney was very friendly and helpful. I will be back.

My experience with my sales associate was great. That’s where the magic ended, unfortunately. I went into the Ashley Store and ordered a living room set and was initially told there would be a 5-7 week estimated delivery window, which was fine at the time. Later that week, I received a call saying my furniture was ready for delivery. We scheduled delivery for that upcoming Saturday. I gave away my existing living room set in anticipation of the delivery. On the day of delivery, the sofa arrived damaged and dirty. The finish was chipping off the "wood" panels, and there was a chunk missing from one of the panels. We showed the delivery men the damage and asked to see the loveseat before they brought it into the house. It had similar damage so we refused delivery of both pieces. We had watched the delivery men unwrap both pieces so we know it was damaged before it got to our home. I called the store numerous times over the next several days requesting to cancel the order and for a full refund and was promised a call back each time. They did not. I did however receive a call from the distribution center because the store reps had apparently requested to reschedule a new delivery after I had already requested a cancellation and refund during three separate calls. A store rep finally called me back after the distribution center rep sent word to the store of my request for cancellation (again). I was told there would be a 10% cancellation fee because I did not cancel within 72 hours of purchase. Now the furniture was not scheduled to be delivered until 7 days after purchase, and initially, I was told it would be 5-7 weeks for delivery. How am I (or any customer) supposed to know that the furniture I’m receiving is such poor quality that it can’t make the trip from the factory to my home without falling apart? It is absurd to be charged for something I refused to accept because it did not come in the condition expected. It was a bait and switch. I believe this company is fully aware of the poor craftsmanship of their products, so much so that they have created this ridiculous cancellation policy to supplement their earnings and offset their losses. They have their furniture, and I have nothing of theirs. I in no way benefitted from anything they did. I was and am wholly inconvenienced. The customer should not be expected to pay for this company’s shortcomings. We went out and bought another living room set from another furniture store the day of delivery as we were now without living room furniture. We were pleasantly surprised to learn that this other store has a 7 day—from date of delivery—return policy, with full refund. So, it is absolutely possible to have a successful business AND fair policies despite what Ashley Furniture would have us believe.

We came looking for new furniture, Rodney helped us look for the right ones. Really nice & very helpful. Recommend him to help you look for your New Furniture. The Whole Team was Awesome!

Robin did a great job showing us sofas and couches and sectionals

"Emily provided an exceptional experience! Her calm and friendly demeanor made shopping for furniture a delight. She was incredibly knowledgeable and helped me find the perfect pieces for my home. Highly recommend!"

We had such a great time finding the perfect couch! Brad immediately greeted us at the door and made the process easy! He was extremely kind, personable, and knowledgeable. The store was very quiet, neat, and organized! We had a fabulous time and are excited for the arrival of our new couch!

Got great help and plenty of explanations on pricing and furniture. Marie was a exceptional help along the way and I'll be going back in due time again.

Brian was absolutely wonderful! We will be back for another purchase very soon!

Marie was excellent! She was very professional and knowledgeable. I would recommend her to anyone.

Marie was fantastic helping us with our living room furniture!! We have just bought a house & needed special sizes. She made it so easy & she was professional, yet friendly to us.

Marie and the Hwy 280 store was great to work with! I went in only to look but she did a fabulous job selling it. Will use again!

It was great service very sufficient. The representative Laquita was very respectful and professional. Highly recommend Ashley’s for furniture in the existing areas.

Excellent, efficient, friendly service!

Emily was very helpful with our rug purchase. She helped us find one in the colors we needed & was able to price match to get us the best deal! I would highly recommend Emily!!

Amazing experience! Emily was the nicest person in helping me. Everything I needed in a couch, they were thorough enough to assist me find everything I needed. Thank you

Laquita did a fantastic job during my entire experience. She was able to show me furniture that fit my dimensions and color preferences. It was a seamless purchase. Highly recommend!

Krystal Eaton, Sean Thornton and Kendrell Pettway were great and very helpful. Wonderful experience.

Emily was extremely helpful and knowledgeable! We will definitely return in the future!

Visiting the Ashley Furniture store in Brook Highland on Highway 280 was an absolute delight. The store was impeccably clean, very well-lit, and stylishly furnished, making it easy and enjoyable to browse their wide selection. The thoughtful layout and decor create a welcoming atmosphere that enhances the shopping experience. Marie Leichty was my sales consultant during my visit, and she proved to be exceptionally knowledgeable and skilled in interior design. Her expertise was evident as she guided me through various furniture options that fit both my style and budget. Marie's approach was refreshingly attentive and personalized, focusing on understanding my needs without ever making me feel pressured. Her advice was invaluable in helping me make perfect choices for my home. The overall customer service at the store was outstanding. The support staff was very helpful, contributing to a seamless shopping process. Everyone I interacted with was friendly and professional, ensuring that every question was answered and every concern addressed. It's clear that customer satisfaction is a priority for the team here. I highly recommend the Ashley Furniture store on Highway 280 for anyone looking to furnish or decorate their home. Thanks to Marie and the entire team, my shopping experience was not only successful but also thoroughly enjoyable. Whether you're working with Marie or any of the other team members, you're in good hands at this store.

Great help from Emily. 10/10 recommend to go to Ashley’s off 280 next to Lowe’s.

Brian was amazing!

First time shopping at Ashley. We met sales associate Emily Wells ,she was great help and I recommend her to everyone.

Rodney did a great job. We originally spoke over the phone and he greeted me as soon as I came through the door. I knew what I wanted and he pointed me in the right direction. Great guy! Give this man a raise! BIG thank you

Brian Mccombs was excellent and a very big help with no pressure and lots of patience

Marie was great! My brother is moving to Birmingham and wanted me to find him a place to buy furniture within his budget! I will definitely send him to Marie. She was personable, knowledgeable, understanding and willing to help find the best products that would fit what he will need in his price range.

I highly recommend Marie Liechty for all of your furniture needs. She truly cares about her customers and is excellent to work with.

Brad was fantastic with helping my aunt! I couldn't fly out to help her myself, so it was a huge relief that someone took the time to help her figure out what would work for her new space.

Great store Brad Wilson was very helpful

We had a great experience with the service from Marie Liechty at Ashley Furniture. She is very knowledgeable about her products.

Don’t waste time with other sales people, ask for Marie. She has years of experience in furniture sales and is very knowledgeable. I have purchased many pieces from her over the years. I had a difficult space to fill and I couldn’t be happier with my recent purchases.

Love this store and Marie Liechty is so awesome to work with. She goes above and beyond!! She was really great to work with!!

We really appreciated everything Marie did for us today while looking for a new sectional! Not only was she a wonderful salesperson, but she seems like a wonderful person as well! Thank you so much again for all your help! Definitely come see her!

Krystal was great! She made sure I got fast and easy service with no issues!

Great store and Brad was very helpful!

Krystal was awesome

Krystal is the best!

Krystal was so helpful and nice, great service all around. Definitely would recommend

We had a great experience shopping with this store. Krystal was very friendly and had great taste. Thanks Krystal!

Brad was super helpful when I was there!

Had a great experience working with Brad. He was very patient and answered any and all questions that I had.

Stopped in to look around. Was greeted by Brad, who was amazingly helpful even when we said we were just browsing. The store is impeccable. We will definitely be back when we’re ready to purchase.

Excellent selection and service. Brad was particularly helpful. And very polite to my grandmother. She spent the entire car ride home talking about what a nice young man that Brad was.

The store was quite a nice one with the customer service being one of the best prospects of my visit. Your employees were quite kind and extremely helpful in giving me a once over of your inventory. Brad was especially knowledgeable about everything the store offers during my time there and has shown me so many offers that were practically a steal for me. I might not have had as much to spend during my visit but I'm hoping to pay another visit too long as soon as I'm much more financially stable. The furniture is definitely worth it!

Krystal is amazing! She helped me select some gorgeous pieces for my house, and I just love them. She answered all my questions and was quick to respond, when we had questions. We didn't wait long for our furniture to be delivered and all in all it was a great experience.

Brad is a fantastic salesman. A friend of ours recommended him and he doesn’t disappoint

Brad W is an absolutely phenomenal salesman!!! Would definitely recommend him for all your furniture needs!

Brad is awesome!

Brad is a terrific guy. Was incredibly helpful. As an Aussie who has moved recently, EVERY task is daunting to be honest. Brad made it easy and was a tip top bloke.

Brad was super helpful in helping me choose my living room set. Patient even though I had a million questions. Knowledgeable & trustworthy! If I need anymore furniture in the future I'll be back!

Brad is absolutely amazing. He made me feel so comfortable and informed.! I'll definitely be going back just for him.!

Krystal Eaton is great. She gives great customer service and very knowledgeable.

Shoutout to Krystal for helping me find the piece I was looking for! Very helpful. I will be coming back!

Krystal! Gave me the best advice on what some better options were for beds. Hands down the best experience would highly recommend. If your looking for someone to get you sorted when looking for new furniture.

I was in Ashley’s on Tuesday Krystal Eaton was very helpful showing me sofa,after sofa I am really grateful,now I have to make up my mind

Great furniture, great experience. Salesperson, Brad Wilson was super helpful. Would recommend

Brad is great! Would highly recommend him to help you out

Recently stopped by and spoke with Brad who was incredibly helpful and was able to point me in the direction of a very affordable kitchen dining set. Made my experience worth the trip.

We recently bought the Valerani sofa, oversized chair and ottoman and we love them! Brad took great care of us and we received the set much sooner than expected. It looks great in our living room!

Ashley Furniture in Inverness/Greystone is the place to go. Ask for Brad Wilson! He’s the best!

We had a really great experience there. Brad was professional and helpful!

Brad was really helpful. I appreciated his customer centric approach and he answered all of my questions. Thanks!

Brad was super helpful at helping us find a couch that both looked great and was within our budget!

Great service and Brad was very helpful!

Brian and Marie were extremely helpful and kind when selling to my fiancé and I. We will be back!

Marie was a joy to work with, she was very informative on the mattresses. We loved the purple mattress.

We're looking to replace our bedroom set soon and stopped in to see what our options are. Brad was friendly and helpful. We'll be back!

We just bought a new living room suite from Brad. He was the best he helped us find our perfect match and gave us an amazing deal. I can’t wait to get it in our by. Thanks Brad

Brian was very knowledgeable and help with choosing the perfect furniture. He was able to do magic with great deals on prices. I highly recommend him for your furniture needs.

We had a great buying experience with Rodney McIntosh. Rodney was knowledgeable, helpful, and did not pressure us at all. The entire staff was kind and easy to work with. Go see Rodney if you're in the market for new furniture! You won't regret it.

Rodney and staff did a great job assisting us us in store!

Marie was very polite and worked with us very well to make sure we found the bar stools we wanted.

Great service at the 280 store. Sales representative Maria goes beyond and above to help you. She provides examples and walk thru a process to complete your vision.

Brian was excellent. With his extensive knowledge and listening skills, he helped me find the sofa that was right for me. Also, setting up financing was a breeze.

Wonderful store and people.

Brian is always so helpful. I've visited often and his service excellence is appreciated. Gives great details on the pieces I liked and realistic info on time frames

Brian was a big help at helping me and my family picking out a couch that fits our needs.

Brian was a great help

Great customer service, Rodney helped me with everything and answered all of my question's, would definitely recommend to anyone.

Was able to get a great deal on exactly what I was looking for. Incredibly satisfied, thanks to Brad for helping me out!

I purchased 2 chairs at the 280 store. The sales person Marie was so helpful. She followed up with me even on her off day. Also both delivery guys were super friendly. Both chairs came in quickly.

Came in for a specific piece of furniture. Brad Wilson was a great guy to work with and got me a good deal on the piece I wanted. I'll be buying from him again!

Store was very nice. Marie was very welcoming and sweet. Overall great atmosphere

Rodney was awesome and so helpful! We’ve been looking for days for furniture and he helped get us exactly what we wanted!

TLDR (see screenshots) Furniture damaged upon install. Store refused to return during the three day period and now we are stuck waiting on repairs. I bought a full bedroom suit from Ashley Store 5287 US-280 Suite 221, Birmingham, AL 35242 on Feb 3rd and spent roughly $4,500 which included delivery and setup on Feb 7th. After installation I was rushed to check the furniture while the installers were making their way to the door. They had me call a number when I started looking at the furniture, which is what lets them move on to the next delivery. Less than five minutes after they left I found that the drawers on the footboard weren’t aligned and won’t open correctly, and chips started developing in the wood only days later, where the finish is coming unglued. I believe the top of the footboard is not finished correctly and it is wearing and chipping sooner than it should. We were told that if anything was damaged to “simply refuse the merchandise and have them remove it, and that we have three days to ask for a return,” but I didn’t get the opportunity to really check the furniture before I was thrown on the phone with the agent that told the delivery driver to leave while I was still looking over everything. When we called that day for a return, they refused and told us they would need to get with the third party repair before conducting a replacement. After weeks of waiting, the finally told us they can’t send a repair man until April 17th (with the same third party that was able to make a four hour delivery only days after purchase). They led us onto the sale saying we could arrange for a return within three days but when requested, they would not fulfill the request. This is a sales tactic to waste your time securing the sale (and most importantly, their compensation). When calling the store their employees have been reluctant to help beyond emailing this third party, which wasted our 3-day return time. The third party seems negligent to monitor their emails because we keep being told “we are waiting on updates.” The manager at the store is doing very little to address this issue, and seems to have no urgency in assisting customers once they have their money, which is a shame because they bent over backwards to get me approved for the sale thru two different banks. The delivery took almost 4 hours, and they want me to simply “refuse” and have them spend another few hours delaying other deliveries. I want a full exchange of the footboard and drawers.

Dorothy was very good. So nice to talk to, very helpful and patient. Enjoyable experience.

I would not recommend purchasing from Ashley Furniture at all. The people in the store are really nice when they are working to get the sale but after they have your money they’re done with you. My partner and I came in and ordered a new bedroom suite. The sales lady and her manager were very nice and professional. The furniture was even delivered 5 days after ordering. Once we received the furniture the installation team put it together then left. They didn’t even give me a chance to look at it before they were gone. Once I went to inspect I noticed that the footboard has 2 large chips in it and the drawers were installed improperly and ultimately they broke them when installing. I called Ashley that day and let them know and sent them the pictures they asked for then no response for days. Finally we were told the parts to replace it were on back order and they didn’t know when they would arrive. It took 4 weeks for parts to come in and I called when they arrived and was told someone would reach out to schedule the repair. Yesterday I received an automated text saying the repair is scheduled 5 weeks out…. Called this morning and the lady told me they use a 3rd party and have no control over the repair. Just be prepared once they receive your money they don’t care anymore. I will never shop with Ashley again and will just stick to the locally owned furniture stores. They seems to have better customer service.

Emily helped me find a pair of nightstands that would work with my current bedroom suite and made sure they were delivered on time.

Marie was very friendly and professional.

Would like to thank the owner of the 280 store and sales rep Emily for a great job in helping us with a return and allowing us to pick out some new pieces of furniture. Emily is friendly and very knowledgeable.

Laquita was great!! The minute me and my daughter walked into the store she began to work with us.. I highly recommend going to the 280 store and working with Laquita...

Marie was very helpful and sweet. She was super accommodating with my needs and wants. She and her team did their absolute best to assist me.

Sean and Kendall were phenomenal! In and out. Excellent client service.

Emily was super helpful and worked with us to get exactly what we want at a fair price.

My friend and I purchased a sofa and had excellent service and we’re very pleased with the price and quality of the product. The staff was super helpful and informative and the delivery was received quickly.

I had a fantastic experience with Andrew Shaw. Their expertise and attentiveness made the shopping process enjoyable. They guided me to find the perfect pieces for my home, and their friendly demeanor made the entire experience top-notch. I highly recommend their services for anyone in search of quality furniture and exceptional customer service!

Awesome selection with knowledgeable salespeople.

Ashley’s on 280 is an awesome store and the staff is amazing!! Highly recommend

Great at experience at this store. Marie was exceptional and her expertise really helped me find the perfect sectional for my home. Will be back for additional items!

Wonderful experience! Marie Liechty is the epitome of customer service! Courteous, friendly, and professional.

We had a fabulous experience with your employee Linda Shaw. She was so very patient with us as we looked at and sat on all of the sofas! We really enjoyed her personality and her professionalism. Thank you Linda for helping us make our final decision. We can hardly wait to share our positive experience and our new sofa with our friends!

Laquita was AMAZING! She went above and beyond with us. We bought a bedroom suite and will be back again to finish off the rest of the house! Thank you again Laquita ❤️

Laquita was very helpful. She gave us a lot of options and was very patient. She made this process very easy. We are so excited to have our new piece of furniture in our new house. A wonderful experience with great staff!

Laquita was so helpful! I told her exactly what I was looking for and she helped me find the perfect sofa for my home right away. The staff at Ashley Furniture were all so sweet and helpful. I recommend everyone to shop at Ashley store on 280 for their house needs!!!

Brian was super helpful! He immediately helped us find exactly what we were looking for. He made it very easy for us!

Brian was fantastic! He found the sofa we wanted immediately and we were out within 10 minutes! Setup delivery and all! Great!

Marie was so helpful, she found exactly what I wanted at a great price! I will definitely be back to see her for all of my future furniture!

Marie Liechty at Brookhighland was fantastic. Took care of every detail!!!

We worked with Emily to purchase a new master bedroom suite and mattress; she was friendly, knowledgeable of their products and helped get us a great price. We shopped around for the same items and came back to purchase from Ashley Furniture because they still had the lowest price!!

Brian McCombs and the whole team at the Ashley Furniture 280 store are the best folks in Birmingham to work with! I was searching for my first bedroom set, and had a pretty good idea of what I was looking for. Brian was very patient and kind, with a lighthearted spirit, and he went above and beyond to look out for me. He never pressured me into a sale or hovered over me as I was looking around (as can be the case at other locations, or just when shopping in general). While I didn't make a purchase after my initial visit to the 280 store, Brian checked in periodically to let me know in advance when sales would happen, and never made me feel like I had to make a purchase immediately. It felt like I was talking with a trusted friend or family member, which I appreciated so much when making these purchases solo. When I was finally able to move forward with my purchase, Brian really had my back and helped me save a ton of money, when he didn't have to at all. He's just a good guy like that. The process couldn't have been any smoother for the purchase, and a very pleasant surprise on the back end was that Brian called me well before the furniture was supposed to arrive, and helped coordinate delivery in less than half the original time. (The items I ordered were on backorder, and I was more than okay with the original wait time, but to be able to have furniture even sooner was just the cherry on top.) Delivery day was a breeze, and received plenty of messaging the day before delivery to secure the delivery time window. The delivery guys arrived right on time (actually on the early side of the timeframe) and handled everything with care—everything came in perfectly, and I'm in love with how my space looks now! It really takes a village to make a big purchase like this an easy and a smooth process, and I have to tip my hat to Brian, the delivery guys, and everyone at this store—I will certainly return the next time I'm in the market for furniture! Thank y'all for what you do!

Marie was so helpful to us,and worked to get us a great deal! She was very friendly! ❤️

I had a wonderful experience buying furniture for a new apartment at Ashley. Marie and her team were very patient and helped me for nearly two hours with planning and helping me decide on my furniture. Not only did they invest their time in helping but also helped save me as much money as possible. Great experience and highly recommend anyone looking in the market to furnish their home to go meet with team at this location.

Amazing customer service, Marie was friendly, I will definitely return thanks to their excellent service. 100% recommended.

Sean and Kendall were wonderful to work with! Went above and beyond to get my furniture deliver fast!!!

Marie Liechty was an absolute pleasure to work with. She helped us with details on a dining set by phone. When we came in, she helped us find the right couch, adjustable bed frame, and counter stools. We mentioned that we liked several dining sets, but didn’t like the upholstered seats and were pleased to find that we could swap chairs from the smaller table in the same collection. Everyone there was so friendly and helpful. It was a wonderful experience.

The 280 location was AMAZING! Arkeem was very helpful and definitely a great at decorum.

The store was very nice Mrs. Marie Liechty was so nice and very helpful.

Laquita was our wonderful sales associate! We told her what we came in for and she walked around with us to help us find the perfect chair to go in our new nursery! Thankful to all those working at the Brook Highland( Highway 280) Store!

Great experience purchasing our new sofa. Rodney was anwesome and helped us throughout the whole process. We will definitely purchase here again.

I love the people! They're all so friendly and helpful and I absolutely enjoyed my experience here!! Highly recommend!!

I went to the Brook Highlands store. I had the best experience!!! Brian and Forrest were so much help!!! The furniture i got are the most beautiful and comfortable set i have ever had before. Thank you guys for your help!!! And this wonderful staff for your amazing sweet welcoming attitude!!!

Nice clean store with great people LaQuita was very nice and friendly and knowledgeable about the furniture

Amazing selection with friendly, helpful sales staff and easily displayed to determine exactly what I was looking for. I highly recommend stopping in for help with any room in your house.

Working for the Ashley Homestore has been a delightful experience. The creative environment fosters innovation, and the collaborative team makes each day enjoyable. The company’s commitment to quality reflects in both its products and workplace culture, making it a fulfilling place to contribute my skills.

Marie and Kendall were very helpful with making purchases.

Marie and Kendall both helped my husband and I with our purchases. They made a great team and answered all of our questions.

Came in to get a bedroom set, and our sales lady, Laquita, was so nice and helpful. She was able to get us a sizable discount on both the furniture and the protection plan. We will be back, and we’re happy with our purchase!

We had a great experience at Ashley Furniture! Brian was very helpful! He helped my family find the perfect furniture we needed for our house!

Brian was very helpful and helped us within 30 minutes to get my family a whole new set of furniture for the living room! very pleased!!

Brad was super helpful the other day while taking a look around the store. Location was clean and organized!

Laquita Jones did an excellent job listening to what I was looking for and made several suggestions. Ultimately I ended up going with a second option she suggested and everything went so smoothly. She was a pleasure to work with and I’m excited for my purchase!

Brad is an exceptional person. He help guide me in the right direction when it came to my living room set. Will plan to shop here again!!!

Brad did a great job sorting us out with some new furniture for our Alabama office, highly recommend!

Great experience with Marie today at Ashley Brookhighland!

Had a wonderful no pressure experience. The new salesman Rodney, and his Trainer Marie, really took their time in assisting me. Highly recommend. And to my surprise I knew the Visual Manager Zach, who use to work at Arhaus! He’s a wonderful addition to the Ashley family!

Associate was very attentive, answered all of our questions, and showed us options that were at the warehouse, but not in the store.

Great customer service. Brad was very helpful and not pushy. Found what we wanted and he took care of everything for us.

Brad and Forrest were a tremendous help and answering my questions today:

We had a fabulous buying experience with Brad Wilson!! He answered all of our many questions and was very patient. We also came away with a great deal on our mattress. We will definitely look for Brad in the future, and look forward to shopping at Ashley again.

Had a great experience buying bedroom furniture for my daughter at the Brook Highland location. Shout out to Marie Liechty for helping us!

Excellent service by Marie

Sean was very helpful, patient, friendly and efficient. Awesome customer service!!!! Can't wait for my new bedroom furniture!

If you are looking for a new couch, make sure you drop in Ashley Furniture on HWY 280. Ask for Brian! He was very helpful in our process for buying a couch and more than willing to answer any questions we had!

We were purchasing our couch for our home with the help of Brian at the Brook Highland (Highway 280) location and he was the best help we could ask for! He was patient with us, knew every measurement to each configuration that we asked and led us to finding the perfect couch for us! We HIGHLY recommend using Brian from Ashley furniture to help you find your perfect couch! Than you again!

Was a quick and easy process. Comfortable couches and nice staff. Brian helped me purchase the couch I wanted.

Brian was super helpful finding a recliner quickly and efficiently!

Sean and Forest were fantastic. Great customer service. We really appreciate it.

Went to the 280 store 1/4/24 and had amazing service. Everyone was so kind but worked closely with Brad. I’m a young shopper, and normally get ignored because I look like I’m too young to be shopping. He treated my husband and myself so kindly, and was very knowledgeable. He worked us out a great deal, and we walked out with a new bedroom set! Will definitely be back soon for a mattress with him as well

Visited this location today to get a new bedroom set for our new home. Every employee was courteous by giving us space to look around but also checking on us occasionally to see if we had any questions. We ended up working with Brad and he made the process easy and was very realistic with us about furniture quality and how it suited our needs. We had complications with the price and he was able to get us a good deal that made sense to us. Highly recommended working with Brad if you have any needs for home furniture!

Sean was great ⭐️⭐️⭐️⭐️⭐️

Brian was a super salesperson. Very friendly and worked out a great deal. Would definitely shop at Ashley again.

Brian was very friendly and helpful!!!

Marie and Kendrell were very nice and helpful and I got what I wanted at a good price!

Marie helped us out and gave us wonderful service and tips! Would recommend shopping at this store.

Marie was Great and super helpful. Very friendly. Will definitely be back.

Sean at the Birmingham store was so helpful and patient while we made our selections. We are excited for our new living room furniture!

Brian did an amazing job helping us arrange 5 different rooms. He was able to get us a great price and made us feel part of the Ashley family.

Sean did an amazing job! We received great customer service from the Ashley family

Marie at the hwy 280 store was most knowledgeable and helpful!

Kendrell and Brad were wonderful and provided amazing customer service! I am a highly satisfied customer

Ashley was great today with my purchases. Very satisfied!!

Brian was extremely helpful. Very nice to work with!

Marie help us find the perfect couch. Thank You

Super happy to buy our dream bed and couch. Brian was very patient, friendly and helpful.

Very nice and knowledgeable.

Rain very good

Great service! Sales associates were outstanding!

Great customer service and very helpful on pricing!!

Great experience

Extremely helpful. Very professional and very helpful

Had such a great experience tonight getting my new sectional. Marie was so helpful. Couldn’t ask for a better experience

Marie was amazing!! Marie was very helpful and assisted in helping select the perfect dining room set to go along with previously purchased couch set. Marie was very patient, super friendly, and very warm. The entire store staff was welcoming.

Marie was very helpful and very sweet. Right when I walked in Marie was ready to help us and everyone was very sweet

Marie Liechty provided me with excellent service, very polite. Service was fast!

Marie Liechty was very professional. The service she provided was excellent!

Emily provided great service!

I had a wonderful experience! Emily Wells was fantastic help!

Great experience

Came in with my girlfriend to help her get a couch - Brian helped us and went above and beyond. Some of the best customer service I’ve seen in a very long time. Will absolutely be coming back to see him.

Loved my experience tonight, Brian did a wonderful job helping me find my couch!

Kendrell was excellent and we had a wonderful experience.

Had a awesome shopping experience with Forrest!! He was very patient and gave me buying options! I got the furniture I wanted and then some. Definitely recommend!

Marie Liechty was great to work with, she is so professional!

My wife and I have been working with Marie at the Ashley Outlet on 280/Inverness store. She has been so helpful, patient and always has a wonderful attitude! We highly recommend using this store and definitely ask for her when you visit!

I had a great experience buying a recliner at Ashley today. Marie Liechty was very knowledgeable and helpful. I can recommend Ashley for all of your furniture needs.

Mr Brian, was the best salesperson. Assisted me as soon as we entered stored and helped us all the way to make sure I got what I wanted. I'm one very happy customer. I will make sure to come back. And I will for sure ask for Mr Brian again. Salesperson like Mr Brian makes our day.

Worked with Brian and Marie. They were absolutely amazing and very patient…very happy.

Brad is a more than helpful store worker and really trusted, would definitely recommend

I had a fantastic buying experience, and I can't say enough good things about this store and the service I received from Brad. I highly recommend this store.

Marie was helpful , kind and professional while assisting me with all my needs..She also ensured that all my questions were answered...

We’ve struggled to make a decision on a dining room set for months. Marie, at the Ashley store on Hwy 280 was unbelievably helpful, and patient with us. We will def go back to her for help when we are ready to furnish our den!! She provided unbelievable customer service, was good to follow up and also provided great decorating advice!! I’d give more than 5 stars if I could!!

Brad was extremely helpful and polite, any questions I had were answered and I look forward to coming back and working with him in the future.

Hats off to Brad for a beautiful store setup, and just being a pleasure to talk to. Never a stressful moment.

Wow! We are furnishing a “Gameday Townhome in Tuscaloosa and I was dreading the furnishings process. My daughter and I walked in just to look. Marie met us at the door. We told her what we needed, she listened and within 2 hours we had furnished a 3 BR home at a very reasonable cost. This is my 1st time to shop here and I will definitely do so again. Thank you, Marie for making something I dreaded so pleasurable!

Came in to buy a bed for our new house and Brad could not have been more helpful. Super polite and professional, he helped me figure out exactly what I wanted. Could not be more satisfied with my experience

Brad went above and beyond to make our experience great!

Brad was very helpful and had excellent recommendations for good quality furniture. I will definitely be coming back for any home furniture needs I have.

Brad is so kind and helpful, specifically helping me with my needs, and promptly. Thanks again Brad!

Brad is a gem! He is super knowledgeable about inventory and made our shopping experience a breeze! Definitely recommend Ashley Outlet! Ask for Brad!!!

Brad was an absolute pleasure. He was patient and very welcoming. Bed shopping in Birmingham can absolutely be a hassle, but Brad made it very comfortable. Too sweet.

Had a great experience here. Brad was knowledgeable and helpful. Highly recommended!

Brad is the best!!!

Excellent! Brad was very attentive and insightful on suggesting top quality furniture, will come back!

Brad was incredibly helpful during my last visit!

Brad was incredibly nice and helpful. Will return again.

Marie was so wonderful and helpful with picking out 3 whole bed for different room and she helped us save lots of money. I'm so excited and can't wait for them to be delivered

Brad is top-tier and a master of his craft. He has expert knowledge of his products. He is contentious about your budget, but can offer functional upgrades that won't break your bank. 10/5.

Great store atmosphere. Quality customer service. Brad & the rest of the team were great.

Great experience. Brad was really helpful and gave us some ideas we hadn't considered. Will be back.

Came into Ashley’s today looking for a new couch because me and my wife just moved into this lovely apartment. As soon as I walked in I was welcomed with hospitality from Brad. I sat down with him and talked to him about the apartment and the kind of set up I was looking for to mesh with the overall look of the apartment. I couldn’t decide on whether I wanted to get a solid black or a light blue couch for the apartment but Brad is very knowledgeable and knows what to look for when matching colors and making things look presentable. Thanks to his insight I ended up deciding on the light blue couch I will be ordering in the near future.

Great experience! Brad was very friendly and knowledgeable.

The store is super clean and well organized! Brad was extremely helpful!

Brad Wilson spoiled me. I can't wait to come back and see what's new next time.

The tech on furniture here is AMAZING! Thank you for everything, Brad Wilson!!

5 Stars all the way for this store. Brad Wilson, knowledgeable and professional, can find everything your home needs to make you happy for years. The stock, staff, and length these guys will go to to make you happy is unrivaled.

Marie provided me with the greatest attention and assisted me throughout the selection process of the dining room set I chose for Thanksgiving. Perfect addition to my home

Big thanks to Marie for being so patient with us. Gave us lots of options, good pricing, explained the details.

Quick, easy and great to work with. I’ll be looking for Marie next time I shop

Great service. Great quality furniture.

Brian was very helpful! Can’t wait to see our new couches in our living room!

The furniture is absolutely beautiful. The installer had no clue how to properly install the bed. Now, after waiting 5 1/2 weeks for the furniture, we've been told that the parts needed to properly assemble the bed are on back order and we have no idea when Ashley will have those parts. We have a bed, but nobody can sleep in it. THIS HAS NOT BEEB A POSITIVE EXPERIENCE.

I’m new to the area so came into the store looking for a new bedroom set absolutely loved all of my options. It was hard to choose. I had so much help and everyone was super nice. I actually plan on coming back next week to finalize my sale. Thanks for everyone who helped me make a decision

Great experience! Will be back

We had the best experience working with Brad at Ashley Furniture! We didn’t feel pressured to buy anything— he was patient and helped us get exactly what we wanted! We will be back!

Great service and got me a deal!

Brad was so helpful and friendly! Excellent customer service! They're also running a promotion for the holidays where a portion of your purchase is donated to provide food for families in need. Amazing!

Emily did a wonderful job helping us find an in-stock recliner that we could pick up next day. We are so grateful for her help

Today we came looking for a sectional and found exactly what we were looking for. Brian helped us from the moment we walked in & he was awesome. So nice, helpful, and patient. He educated us on all pieces!! If you come here ask for Brian!

Ashley Furniture has always been my go to furniture store! Today I had the pleasure of working with Forrest and Kendrell! They made the process smooth and easy. Highly recommend the Hwy 280 store!

Amazing service today from Brad at Ashley Home Store! I was not an easy person to work with because Im so indecisive but Brad handled it with ease and helped us get the best deal!

I shopped at the Brook Highland store, and Ashley was very helpful. She was very patient with all of my questions we discussed fabrics, furniture styles measurements, and logistics. She was very knowledgeable and willing to help in. Anyway, she could. I would definitely refer you to Ashley and the Brook highland store specifically. It was a pleasure to work with their staff!

Emily was fabulous!

Marie and the whole staff did a great job helping me get exactly what i wanted and were very knowledgeable with all their products.

Excellent personal service thanks Sean and Linda and Forest for all your help 😀

Excellent

Emily was extremely helpful and got us exactly what we needed!!

Brian was very helpful with finding me a new sofa for my new space! highly recommend

Emily and Kendrell were great. Got us in and out with exactly what we were looking for!

Bryan was great! Super friendly and helpful. i will be returning for his service!

Brian was very helpful and will definitely be coming back to see him.

Brain was so extremely helpful in working with us to get our new couch. Easiest experience we’ve had in making a big furniture purchase. We’ll be shopping here more often!

Great service and not pushy😊

Sean was great!

Emily Wells helped us out and took care of our outdoor patio needs. This is our second time working with Ashley furniture and Emily and We highly recommend. We will be back again soon.

Brad was a great help today! Quick and easy

Marie was a wonderful sales person and we are very happy with our purchase!!

My family came in to look for loft furnishings and left with the best deal ever for what we believe to be is the best mattress yet!! Marie and Kendrell were absolutely awesome, very patient and professional. It was an amazing experience; I can’t wait to come back for my next purchase!

Brad is awesome. Really helped us with what we were looking for. Also asked if we were looking for anything else, and advised us of a sale on a table and chairs that was an awesome deal. Great experience!

Marie at Ashley furniture ok 280 was an absolutely amazing helping us pick out the perfect couch for our home. She explained everything so well and we will continue to use this Store and her to future purchases

Brad was very helpful and got us a great deal on a great sofa!!!

Came in for a sofa set and was helped by Brad who was very helpful. He helped us through getting the best deal we could. Would highly recommend.

Latanya Marshall you did it again! Thanks for helping me with my Mom's new home! Your great taste and customer service is always a big plus! We'll definitely refer you to our friends and family!

Sean was amazing!! So helpful and very informative!! Also very patient with all my questions!! 100% recommend seeing Sean at the 280 store!!!

This is by far the worst store I have ever been to. They literally nickel and dime you try to upsell everything. I ordered a bedroom set for my son. I went in after five weeks and was told it wouldn’t be delivered until the end of the month. When I requested a refund, I was told by the manager there would be a restocking fee if I chose to return the items. The promised delivery date was 3 to 5 weeks. She then asked if she could have until Monday to see if she could get it into the warehouse. I agreed, and Monday came, I noticed a refund was issued to my bank account with $100 missing from the total. They did this without giving me the courtesy of a phone call or even an email. I feel this is probably the shadiest store and worst customer support of any retail store I have ever been to. Avoid at all costs. Go to the outlet in Trussville if you want merchandise from Ashley. I should’ve trusted my instincts when I watched a male store manager chastise a sales person right in front of me when I was placing the order. This was a major red flag.

Emily was great

Great experience and great customer service. Ask for Brian and he will take care of you.

I came in looking for a mattress and Jo helped me find exactly what I needed.

Forrest was such a big help with the buying process. Everything went smoothly and we found exactly what we were looking for!

Sean helped me out tremendously! Very attentive to my needs and answered any question I asked clearly and concise.

Brad and Jesse provided great service and made for a very pleasant buying experience!

Very helpful, gave us options. Marie our sales rep listened to our needs and wants. We will definitely recommend this store and sales rep Marie.

Forrest was awesome!!!!!

Forest, was amazing!!! Highly recommend!

Emily Wells was very professional. I will definitely be bringing my business back to her. Thanks Emily!!!

Emily was super helpful and went out of her way even after the store was closed. We constantly walked back and forth through the store, because I am very indecisive! She never complained and actually looked forward to it. Be sure to ask about Emily for all your furnishing needs!

My husband and I went to the Ashley Furniture store on 280 and had a wonderful experience. Brad Wilson was our salesperson and he was phenomenal! I was looking for a particular sofa, and other stores knew nothing about it. Brad immediately knew which one I was talking about. Unfortunately that set was unavailable. After finding out what features i liked about it, he took me right to a comparable, but much nicer set. I can't say enough nice things about Brad and his sales manager. Best furniture shopping experience ever!!

Brad Wilson did a great job !!! We highly recommend

Marie was great!

I had an excellent salesman by the name of Byran he handle everything in a very professional way and got me a good deal on my bedroom set and mattresses my name is angelia

Forest was great. Very informative and helpful. Ask for him if you come to Ashley on 280!

Great service! Marie was so nice and helpful with our purchase!

Great selection, and with the professional and courteous help of Brad, a wonderful experience. Thanks Brad!

Our sales associate, Emily, at the Hwy 280 Birmingham store, was very helpful and informative. I was looking for a bed for our guest room and my son’s bedroom. She drew out my needs with a series of helpful questions on style, quality and price for the different bedrooms and mattresses. She was discrete about where and when she asked the pricing questions before we got started so she could meet our needs and know what to show us. I was very impressed with our service!

Hello and good day as I want to express a GREAT THANKS shout out to Brian McCombs. As I was with my family searching for a particular living room sofa set, he came over and offered above average customer service. He began with trying to locate the set on display. But, the set wasn't on location and he provided some comparable options. He also requested our other needs and wishes with suggestions to solve my platform bed needs and mattress needs with suggestions. I was NOT able to make a decision and Brian requested when we was ready to make a decision, to reach out and he would assist us on all our needs with locating set, shipping and sales. I am very grateful Brian assisted us today, so we could continue on our already very busy day. THANKS BRIAN 😊

Very nice people and really helped a lot with such a big purchase!

Brian at Ashley’s was extremely helpful! He got us a great deal on a sofa and dinning table. I highly recommend purchasing with him!

Brad was very helpful and kind

Great selection, Brad was wonderful to work with and helped me find exactly what I needed

Forrest was a huge help when I came in the store. Took me right to what I needed and was very helpful!

Forrest Blake was very fantastic and helpful!

My salesperson (Brad) was incredibly helpful with answers to any questions and patience showing us through all of our options. Polite, professional, and the store was clean and welcoming! If you have any questions, go see Brad.

I had a wonderful experience shopping there with Forrest. He's very helpful polite and knowledge about the product in store. Glad he's with the company and I will be back soon. Thanks for the shopping experience.

Marie was very helpful store very well kept

Marie Liechty is the sweetest lady and very knowledgeable. She answered all my questions. I will definitely buy from her.

Marie Liechty, was the most helpful saleswoman we could have run into. She was very patient, walked us to wherever we needed to go with no sign of attitude. Very knowledgeable on all the furniture. She also helped me bring my vision to life. Thank you Marie!!! 100% would recommend!

My experience at the Ashley Store at Brook Highland location in Birmingham was amazing. Marie was super helpful and made this purchase quick and easy! I will definitely be back when I need to make additional purchases.

Great customer service! Would recommend

Brad was a huge help in helping me pick out my daughter's bedroom furniture. The furniture it beautiful and it was a super easy process from start to finish!

Wonderful location to work with. The staff is extremely friendly and attentive. Marie did everything she could to make sure I got a sofa I loved and that would fit in my home. Thank you Kendrell for helping us with pricing as well. I really appreciate everything!

Brian was a huge help and the service was quick

Brian helped me picked a perfect set of furniture during my visit.

Marie did a fantastic job. Very pleasant to talk to.👍

I went in looking for furniture for my apartment I’ll be moving to and wanted to get an idea of options that they had available, I was met with the sales associate Brad and he was extremely helpful from looking at couches and sectionals to beds and he was sooo knowledgeable about everything and informed me of options that were available. Ashley is blessed to have an employee like him! He made my visit very easy and I left confident in what I was going to go with!

Marie was a great help. Very friendly. Overall good experience

Marie Liechtenstein is Amazing! Go see her!

Sean Thornton helped us pick out a Purple brand mattress and can’t wait for it to be delivered

Such a beautiful store! I was very impressed with the product and the prices. Great customer service. I have to give a shout out to Sean. He was so welcoming, friendly and knowledgeable. I highly recommend going in the store to let Sean help find what meets your home furnishing needs.

Had a great experience working with Brad!

Brad and David did a great job!

Forrest was super professional, knowledgeable & helpful. We explained what we were looking for, and he knew exactly what to show us. This is our second purchase within a few months, and it’s safe to say that Forrest is our go-to “Furniture Guy”! Will definitely be back! Highly recommend shopping at this location!

Great experience with ordering and finding our couch! Brian was excellent and knew his stuff. 10/10 experience.

Sean was great

Wonderful experience! My salesperson, Marie Liechty was incredible. She knew the merchandise, understood and listened to what I needed and she delivered. She even came in on her day off to meet me because I could not get there the day before. Highly recommend this location and Marie!

Sean is simply amazing. He is very patient and knowledgeable. He explained everything to us in a kind fashion. Can’t wait to get our new furniture!

Wonderful customer service and salesmanship.

I had an issue with 2 chairs I bought after moving. The CEO in Alabama gave me his number to make sure it was resolved after troubleshooting it over the phone, only to find out I made a mistake on the adapter.

Sean was great all my questions and what I needed was taken care of.

We had a very pleasant and professional experience with Forrest Blake today. He was very personable and knowledgeable. We were glad to do business at this location as it is more convenient to us.

Jesse the store manager was very helpful in purchasing our new accent chairs. We were pleased with the purchase process.

Great customer service! Employees were very helpful! Has several items I haven’t seen in other Ashley stores.

Came in to update our living room furniture. Brian was super knowledgeable and helpful.

Ashley Furniture Has been a great experience! I have purchased a new house and needed all new furniture! So proud of my furniture and all the associates have been great! Go see Brad Wilson. They will make you feel confident about your purchase’s!

Brad was a great help. The quality of the furniture is just what I was looking for.

Sean is the man. Great staff and great selection. Ask for Sean or Jesse and he will take care of you.

Great Hospitality, and very helpful team members I highly recommend this piticular store ... PS ASK FOR MARIE SHE FRIENDLY AND VERY KNOWLEDGEABLE IN DESIGNING IDEAS

Marie was excellent thank you for your help

Brian was amazing and explained everything very thoroughly. Happy Anniversary Brian!!

Sean is the man! Cant wait for our new couch

Brad was fantastic. He made shopping for furniture easy and an enjoyable experience.

Great service! Ask for Brad Wilson.

Emily was fantastic!

Marie is extremely friendly and professional. She went out of her way to find exactly what I was looking for.

Emily was fantastic! Answered all of our questions and was very patient!!!!

Fantastic, expedient service with Brad. Give this guy a raise! Thank you sir. You are officially apart of my rennovation dream team.

Cassy was great. Thank you for making my purchase easy.

Brad and the good folks there helped me find a nice bedroom set. I appreciated his efforts in helping me get the right mattress as well!

Brad was super helpful as we searched for couches. Showed us a variety of options and gave us time to check out and discuss without hovering. Great shopping experience.

Brad was extremely helpful when it came to finding the exact armchair I was looking for. Not only was he friendly and quick to help someone that was clearly lost, he also helped me think of some future purchases that could go with said armchair. 10/10

Excellent customer service and no sales pressure. I am just in the exploratory stage of looking for furniture and when I walked into the store in Meadowbrook everyone was pleasant and professional. Forrest, the gentleman who helped me, took the time and the energy to look up items which I had seen online. Even though the store did not have all of the items on their sales floor he looked up comparable items which they did have on their sales floor for me too evaluate. Everyone was pleasant, professional, and most importantly there was no high pressure sales pitch. I would highly recommend this store and Forrest in particular.

Well, I have to change my review of Ashley Furniture. While my experience in store was good, the delivery guys broke and destroyed my mailbox while leaving. I called them that day and told them that they had hit the mailbox, they denied it, and the security guy confirmed he witnessed it too. After reaching out to “Customer Service”, waiting over a week for a simple reply, I get a text saying that it would be 7-10 business days before I was contacted to be out on a schedule. ANOTHER 7-10 days later, I get a phone call saying they need more pictures of different angles with measurements, ON THE PROPERTY THEY DESTROYED and told again, it would be another 7-10 business days before anything would get processed. Based on this complete unprofessional manner on the way they respond to destroying property, I will never go back to Ashley Furniture. This must be their tactic, frustrate them enough to stop trying…. EDITED TO ADD: David, the email address below does not work to reply

During my visit to Ashley's, I had an exceptional experience that left a lasting impression. The moment I stepped inside, I was greeted with warm smiles and a welcoming atmosphere. The staff was attentive, knowledgeable, and eager to assist, making me feel valued as a customer. The store's layout was well-organized, allowing me to browse effortlessly through their stylish and diverse selection of furniture and home decor. Not only did I find the perfect pieces for my home, but the staff also offered valuable design tips, making the process enjoyable and stress-free. The overall experience at Ashley's was delightful, and I left with a sense of satisfaction, looking forward to returning in the future. Thanks to our salesman Bryan!

My husband & I had such a great experience with Emily! She was very attentive to our needs — style wise & financial. Highly recommend!

Marie was great! Helped us find the perfect mattress. Highly recommend!

Marie was wonderful and made our experience here very smooth!! Would recommend

Forrest Blake was very helpful & patient! What a great smile, too!

WARNING!! If you have a problem with any purchase, they can do nothing inside the store to help you. You will be funneled to a faceless "Customer Care" who's mantra is, "Sorry, I wish there was something that we can do" My 80 year old parents now have a $4,200 bed that they cannot sleep in because Ashley Furniture does not care. No one would recommend a 15" spring mattress for an adjustable bed!! Unless you are trying to get all of the money the customer has. Ridiculous! UPDATE- Refund and return of mattresses accepted. I was charged $90 for pickup, but, at least something was done.

Brad was amazing! He helped me to get the best prices! He worked hard to make sure we had the best experience! 10/10 recommend!

Brad was super amazing — best furniture buying experience ever

Brian was very helpful and friendly.

Brian was amazing to work with! So helpful and patient every step of the way!

My husband and I went into the store today looking for a mattress upgrade. Brian McCombs approached us with knowledge and patience when looking and trying different mattresses. He was nothing but professional and informative throughout the entire process. We hope to work with him again in the future with new furniture needs for our home! Thanks Brian!

Brian and all the staff are excellent. Brian was so patient and worked tirelessly to get the look I wanted. They were so helpful in working with us during our relocation to Birmingham. I highly recommend them. You won't find any better service elsewhere.

Brad and Jesse are awesome!! I truly enjoyed working with both of them. Great customer service and made my home furniture shopping experience amazing.

The salesmen were great and very helpful

Brian was very helpful with my purchase. He worked his magic to get me the best price possible.

Timothy Wilson was very helpful to us in selecting and purchasing our furniture. He was not pushy, but was very accessible and responsive. He even let me know to wait for a few days before placing an order to get the sale price, which I really appreciate. We just ordered our furniture, so I cannot yet evaluate our purchases or the delivery process. But I will definitely continue to work with Timothy as we look to buy additional furniture.

Very good service. Conscious of our budget.

Great personal service by Brian…

Great job performed by sales person , Marie. Felt very comfortable with her.👍🏽

Emily was very helpful and knowledgeable of the furniture and plans. AWESOME JOB

Excellent service at this store!

Sales staff has been very good at helping me with the purchase of my living room furniture. I will do a new review once I get my furniture delivered

Good visit today. Friendly folks. Very patient while we shopped. Got us a competitive deal. Always nice

Great service. Ask for Brad

As a young woman starting her live on her own I knew nothing about furniture. Forrest walked up and greeted me and helped me through the process. He showed me many great options. This is the up most be customer service I have ever witnessed. Thank you Forrest.

Your associate Forrest Blake was extremely nice and knew is furniture. I would definitely come back and purchase more items. He is a good one, you don’t need to lose him.

I hadn't shopped at Ashley since visiting the Galleria store a few years ago. I live closer to the newer Brook Highland store and went buy recently to check it out. I was greeted by a nice young man named Forrest who was very friendly and seemed genuinely interested in showing me various options for several of the items I plan on purchasing in the near future. He didn't give off the normal pesky salesman vibe but felt more like talking to a friend or someone I was familiar with. I frequently complain about poor customer service as compared to when I was younger but he made a great impression on me. I will definitely be returning to the store as I allocate funds for my future home improvements. Keep up good hiring practices Ashley and hopefully others will follow.

Sean Thornton was fantastic!!Working with him was such a pleasure. Will defuse Sean’s services again at the store

We went in to fill a whole house!!!! Emily was absolutely wonderful!!!! She took the time to show us around the whole store!!! We left with a house full of furniture!!!! She is phenomenal and such a huge asset to your team!!!! Absolutely outstanding!!!!!

Great experience! Brad and Jessie were phenomenal!!!

Ashley was a very important.

Friendly service

Emily was doing a great job today with us Provide a great service

Emily was fantastic. We’ll definitely buy from her again . Keep up the good work girl!!! Thanks

Got a great price! Guys were very helpful!

Brian helped me buy a recliner! Very seamless process!

Great service and very easy transaction. Such a helpful staff.

Felicia and Emily were very helpful

Marie listened to our preferences and showed us some great options. She helped us find the perfect sofa!!

Yay for my salesman Brian

We had a great experience today at the new Ashley Furniture store on Hwy 280! Emily, the sales associate who helped us, was so knowledgeable & helpful!!

Today 7/1/23, I was at Ashley Furniture shopping for sectional sofa, with the help of Maria. I was able to find the perfect sofa for my living room. I cannot wait for it to be delivered so that I can start enjoying watching the tv! I highly recommend Ashley Furniture!🙏😊

Forrest and Kendrell were awesome with helping my family get a new bed for me. Trust , these guys are professional

Kendrell was very knowledgeable about what I wanted for my room. I Enjoyed my time there.

Forrest was very polite, and I had a great time.

I had a great experience with Marie! She was very patient with me and my questions and made my experience so pleasant. I highly recommend her and this store!

Had a great time with my sales reps Forrest and Kendrell. They both worked to make sure I get what I desired. Great customer skills and puts the customer needs first.

We had a fabulous experience with Marie at Ashley Brook Highland! She was knowledgeable, helpful and friendly without being pushy. We found exactly what we were looking for at a great value!

Marie was awesome! She helped with all our needs. She was kind and very knowledgeable.

After many days of looking for a sectional and buying/returning one, we walked into the 280 store tired of looking. Emily did a great job jumping in, answering all our questions, searching for the right sectional and ultimately working out a deal for us. She was professional, knowledgeable and not pushy. I highly recommend her!

Just came to look at sofas and a mattress and the customer service was amazing. Marie showed us a few different options and was quickly able to find us a mattress and a couch that was perfect for what we needed. The whole process was quick and enjoyable and Marie was a pleasure to work with. 10/10 would recommend.

We visited today just to window shop for a couch. We met Marie (who was absolutely wonderful!) and left having bought a new couch and a new mattress. We mentioned needing one but weren’t sure we would find one that fit both of our needs- Marie led us to the absolute perfect bed right off the bat. She’s super knowledgeable, and so sweet! 100% recommend going here and asking for her!

Emily had great customer service! Keep doing good!

Very honest and helpful salesperson without being overbearing and money hungry. A very nice experience. The 280 store sales completely different than others. Highly recommend Brad at the 280 Store!

My mother and I came in to find a chair for my sons nursery today. Brad immediately welcomed us to Ashley and was so kind! He helped us find what I was looking for and tried to get us the best deal. It was a completely different experience than I’ve had at other Ashley stores and will be returning!

Forrest was great! He was extremely helpful with helping me outfit my living room. Listened to my needs and was never pushy. Would highly recommend!

This store has some of the coolest sofas i’ve ever seen. if you’re looking for the cloud sofa go here and ask for BRAD!

Marie was very helpful

Sean was excellent!

Brian McCombs greeted me at the front door, allowed me to browse, and made himself available for any and all questions. I not only purchased exactly what I was looking for but had the very best customer service experience. Thanks Brian...

Brain was so kind and willing to help with any questions and made for a great experience.

Marie was extremely helpful. Great experience!!

Forrest was extra helpful to us while we browsed for new furniture. It was our first time in the store and we loved it thanks to Forrest.

Brad was most helpful today!

Came in looking for a chair for my bedroom. I have looked everywhere and couldn’t find one I liked. The salesperson Brian took me to the chair I loved in a matter of minutes! We were able to purchase the chair in just a few minutes after we found it!

Came in looking for a Barrel Chair that is oversized and swivels for my daughter. The salesperson, Brian knew exactly what I was looking for and took me to the exact chair I was wanting. We were able to purchase and get pickup set up in a flash. Such nice courteous people.

Sean was amazing with assisting with my living room furniture and explaining the warranty process & got us a great deal! They’re friendly & knowledgeable!

Sean is a excellent Sales Rep. His professionalism and energy was top notch!

We came in to look at couches and Marie was wonderful! We cannot wait to have it delivered and I highly recommend having Marie show you your options!

Lovely experience with Brian, very knowledgeable. He was patient and kind, really impressed us!

Brian is the best!

Second purchase today from this location and I've always received great service.

Just bought a sectional from Forrest and he went above and beyond helping me and my parents! More than 5 Stars for him!

Go see Brian!!

I could not be more satisfied with my experience. Marie greeted me with a beautiful smile and listened patiently to me describe my design style and immediately took me to a piece that was perfect.

Sean did an awesome job! We were able to take home a new dinning room set! He took good care of us while showing us our options and did a great job assisting with our purchase. We are really glad to have had the chance to work with him.

Forrest answered all my questions and provided excellent customer service! Good location.

Awesome service from Forrest and Jesse.

Great selection with even better prices! The brook highland location is very nice!

Marie was super helpful!!

We had a wonderful experience with our sales lady Marie !! We’ve bought through her on multiple occasions. She was very knowledgeable and easy to work out our deal with ! I highly recommend her !!

Marie was the absolute BEST!! Patient, answered all of our questions, zero pressure. A true sales professional. Ashley Furniture is blessed with a great sales professional!

Emily is the best and the most professional experienced, when I needed help around the store he knew everything and was so patient. I definitely recommend her if you arent sure of what you want. She will always be the one I will only buy from.

Brian was wonderful in helping us find what we were looking for. Ashley furniture is the place to go!

Had a 5 star experience at Ashley furniture. Brian helped us pick out some wonderful pieces. He was extremely helpful. Would highly recommend!

Service has been great. Marie handled everything like she said. Everyone was friendly. Nice store and lots of setups. Going back soon.

Emily wells was really a good helper with helping me when I was trying to pick a few items out I had really great service with her & appreciate her very welll…. 😁

Great selection and customer service! Marie helped me find exactly what I wanted for my new apartment. Highly recommend!

I would recommend that anyone needing furniture go to the Ashley store on 280 in Birmingham. The building is full of great furniture and working with people like Forrest make it even better. He made it a great experience for my family and I. Can't say enough good things about him during the whole process.

Sean was a fantastic sales person and was able to answer questions and assist and was pleasant when doing so

Brian McCombs best salesman ever!

We were looking for new living room furniture and decided to go to this store first to look. We were greeted by Sean when we walked in the door. He walked us around the store and was very helpful and knowledgeable of all the sofas we tried out. Sean was never pushy and listened to us. We found a set we liked and completing the transaction went flawlessly.

Wonderful work environment!

This store has one of a kind customer support. Upon arrival, Sean welcomed me and showed me different variations of products I was looking for. Friendly interactions and very helpful advice.

This was the first time I shopped at an Ashley location and was happy with the service. I’ve dealt with horrible customer service in the past in other locations. I worked with Forest he was extremely helpful and willing to help with any changes to my order. I will definitely shop at this location that’s over 70 miles away instead of the one closer to me. I would recommend anyone to shop at this location 5287 US-280 Suite 221, Birmingham, AL 35242. And this is an actual honest review.

Forrest did a wonderful job helping me find the couch I want, getting me a price that was affordable, and financing option best for me. A++++

Great customer service!! Thanks again Brad & Jessie for all your help.

Excellent service. Sean was extremely helpful and made the entire process easy and quick.

We had a great experience with Ashley Furniture. Emily was super helpful and very knowledgeable.

Went to Ashley to look for furniture and Brian was extremely helpful. He was very knowledgeable and helped us tremendously on our options. Would recommend highly.

Brad was supper helpful and made buying a couch enjoyable. I would use this store again!! Wonderful experience

Brad is great!! Very helpful, not pushy which is a big plus!

You might get furniture. But don’t expect them to tell you that. Just pay your down payment and move along while they claim their next victim on the showroom floor. It’s really sad.

Today my husband and I purchased our 1st TempurPedic mattress from Ashley’s Furniture on Highway 280! Marie was phenomenal and provided EXCELLENT service! The store was well lit and very easy to shop around in. We will definitely be shopping there again. L. Foster

Excellent service and the furniture looks great.

Marie was great. We were able to find the pieces we were looking for. Thanks again!

My fiancé and I stopped by this past week while looking for some kitchen upgrades and was pleasantly surprised by my first visit! A gentleman named Brad was extremely knowledgeable and very helpful and we are in love with how our new kitchen is turning out! Will definitely be visiting again and finding ol’ Brad when we’re able to budget out out living room renovation! 10/10 they made what could be a very stressful process completely seamless!

Emily was very knowledgeable of the products and provided information that helped us make our decision

Great furniture selection and great experience thanks to Forrest who was friendly and very helpful!

Sean reached out to me and informed me of the memorial day sale they are having and because of the great service he provided when my wife and I came in to just look we will most definitely come to shop!

David was amazing.. Thanks for everything.. Will definitely be back..

Went to Ashley’s off 280 looking for a new kitchen table set. I had a great experience, Emily was so helpful and great to work with. I

Marie was so helpful and incredibly nice. Thank you for all your help!

Sean was amazing very knowledgeable we will definitely be back once we close on our new home

I had a great experience with Emily Wells. She definitely knows her stuff!

Ask for Brian at Ashley. He is wonderful and very helpful

I came into Ashley looking for some furniture for my apartment. Brad was super helpful from the moment we walked in. Walking us through different prices and what would be best. I am very happy with the service and experience!

I went to Ashley furniture today on 280 to look at furniture for our new house! Brian helped my fiancé and I with any questions we had and was super helpful! I definitely recommend Brian to anyone that needs help finding furniture!

We worked with Ms. Marie and she was extremely knowledgeable and helpful, all while being so sweet. I enjoyed working with her and talking about our cat babies.

Marie was very knowledgeable and helpful with selecting furniture for our new condo! Can't recommended her enough!

Today we stopped in Ashley Furniture looking for a kitchen dining set. They had several sales people available and ready to help. David welcomed us right on in and was able to assist us. He was very helpful and knowledgeable. He went above and beyond to make sure ours needs were met. We found the perfect kitchen dining set and it was readily available for delivery. No furniture delays which is definitely a plus. We are so excited about our new kitchen dining room set and we will definitely visit again in the future for more home furnishings purchases. Ashley Furniture is a great furniture store and they carry furnishings for your entire home: bedroom, dining room, living room, patio and even home decor items.

Marie was extremely helpful in getting our new home bed set and couch!!!

The man helping us was super helpful and overall very good the store is pretty and much more

Sean was amazing and very helpful!

I was in with Brad this morning to look at outdoor furniture for my deck. I was blown away by not only the quality but the customer service at this store. Brad went above and beyond to show me the construction and other options not on the floor. I really feel like I came out well educated and will be back!

I visited Ashley’s Brook Highland store , and it was a very pleasant visit. Ask for Sean !!!

Great selection and staff. Forrest was very helpful and informative on every brand and willing to explain the difference between products. I highly recommend him!

This has been a great experience with working with a great team and having supporting managers. Everyone is always ready to help and also work on our skills on a daily basis.

I went in and made a purchase for a new mattress. My salesman David was outstanding. Not only did he help me pick the perfect mattress and adjustable frame, but he made the experience pretty easy. I’m going back for my sectional next. Thanks David

Forrest was so helpful in helping me find great furniture.

Sean T, was very helpful, and he knows what he talking about. I will most definitely be coming back to buy more with his help.

My daughter and I came in to get some ideas. Sean was great! We will definitely be back!

When I shop for furniture I always come to Ashley , and they have the best furniture. Oh yeah, see Sean Thornton , he is the best!

Great store. Bryan was exceptional!

Brian is fantastic!!! Brian made the process of selecting and buying a wonderful experience! I will definitely go back when I’m ready to purchase furniture for another room. He might of been a salesman but I feel like I also made a friend that listens to what I had in mind. ⭐️⭐️⭐️⭐️⭐️

I am absolutely blown away by the service provided by Brian McCombs. I will drive to the farther store on 280 just to see this man.

Brian is very thorough and passionate when it comes to the decision process. He understands the customers desires without overlooking their concerns. He looks for the win win which makes me a solid sales professional.

Come see our amazing salesman, Brian McCombs. He is so nice and knowledgeable. We love our Ashley furniture! Thank you!

Go see Brian at Ashleys

I went in to Ashley to look at beds. I had a friend recommend this place for mattresses. Brad was exceptionally helpful in showing me options and prices. Do recommend.

Emily was so amazing! Dangerous if you aren’t wanting furniture. But she made it easy to purchase and I will continue to buy from her forever!

I’ve had a great experience working here!!!

Went in looking around for a new black recliner. Was greeted by Brad who was very friendly and knowledgeable. He showed me some great options. Didn't feel too pressured like other stores. Will return!

Marie was very helpful and nice

My salesman and manager Kendrell and Forrest made my day. I am getting what I wanted and they made it work cost and all. Thanks

Great store! Brian was able to help me with everything I needed. He was very knowledgable and super friendly. Would highly recommend this store. Make sure to find Brian!

Brad did a wonderful job of showing me options for sectionals and what materials they come in!

Brian McCombs best salesman ever, so helpful and best service experience!!!

Forrest was very helpful, and gave me plenty of information and answered all of my questions!

Worked hard to get furniture delivered to us quickly.

Was looking for a reclining loveseat type of piece and Brad came through with something in the price range i was looking for.

We had an AMAZING experience at this store! Brad helped us find a coffee table and a gorgeous reclining couch that we love! Definitely will be shopping here again when we get a mattress. Everyone was extremely helpful, but Brad was the best.

Marie at Ashley Furniture Brook Highland has helped me on two separate occasion. She is easy to work with and she has an eye for pulling a room together within your budget. She is professional, honest and she has a beautiful spirit.

Marie was awesome and so helpful!!! Left with what I came in for same day.

Marie was so helpful!

everyone was super nice and helpful! marie was great and answered all our questions!!

Convenient location; very pleasant salespeople! Thanks to Marie for her help!

David is THE man!!!

If you need help finding the perfect fit and getting information on furniture, Emily is your go to furniture GURU! See her at HWY 280 location!

Absolutely the best team to be apart of , Thank you guys !

I had an outstanding experience at Ashley Furniture today with Emily. Emily was very friendly and very knowledgeable. Emily really helped make a very good choice and I am pleased with the service I received today.

My husband and I were looking for dinning room funiture. We met Marie who went above and beyond to assist us. She took her time showing us around without pressure. We finally found what we wanted but decided not to purchase that day. Marie stayed in touch with us offering her assistance. When we were ready to purchase, we called her and although she was off that day, she made sure the the order was placed and that we were satisfied. We are so grateful to Marie for her personal touch and the way she made us feel as customers. This was an excellent experience!!

Great price and friendly service from Marie. Purchased our new dining room set

Brad and Jesse were great in accommodating my needs and I would definitely come back. They even got me under my price range so that was a bonus too.

Ashley Brookhighland is a beautiful store with a ton of furniture to choose out of! I found all the furniture I needed for my family! Marie & Kendrell we’re the best to go too! They both gave me a huge discount & the helped I needed!! Very recommended!!

Ashley Brookhighland is a beautiful store and our sales team is here to give our guests the best service like you are part of the family. 🧡I enjoy being part of this team with managers that care and help each of to develop and grow. 🏆⭐️⭐️⭐️⭐️⭐️🧡

I’ve worked at Ashley Brook highland for the last 6 months and it has been amazing, the culture and work environment are outstanding! The mangers are very motivating and want you to succeed! Would highly recommend working for Ashley!

David was my salesman & he did a Superb job. His warm Hospitality was definitely Outstanding from the moment I walked into the store. He greeted me with the Kindest Smile & assured me he’d take care of me if and when I needed assistant. He remained True to his Word! If I’m ever in the market for purchasing more household needs, I’d travel far once more in order to do business with him. He made my decision worthwhile & meaningful from start to finish. Thanks again David, for you were & I do believe the absolute Best!!!

Brian McCombs, the salesman at Ashley was extemely helpful and accommodating in helping us choose a sofa bed for our guest room. He is a fine gentleman and a pleasure to work with. I recommend him highly.

Brad helped me find a lift chair super fast, had it delivered and set up in no time. Ashley Furniture was amazing at addressing my needs and the delivery team was great! I will be a Ashley Furniture customer again 😊

Great experience, great prices. Marie was very helpful.

David was wonderful! Made the chair buying process very easy! 10/10! 5 stars!