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Ashley Dothan, AL 36303
Ashley Dothan, AL
Your Local Furniture, Mattress & Decor Store
The Ashley in Dothan is dedicated to unmatched customer service, quality and in store selection. Since 2020, we have been owned and operated by Turner Furniture Holding Corp., a family owned furniture company that has been in business for over 100 years and prides itself on being named one of the Top 100 Furniture Stores in America. Hard work, passion and pride in providing our customers with the best product, for the best value, with the best service translates into providing our customers with the best experience. Our goal is to provide a superior level of service for our customers and our dedicated and experienced Store Manager, Meagan Severt, has built a team that is committed to being your trusted home partner. We are ready to help you furnish your home with our wide variety of high-quality furniture and one of the largest mattress selections in the area, all at extraordinary prices. We are proud to say that we are devoted to giving back to our community through charitable work with the Hope to Dream Foundation, as well as other local charities. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Meet the manager
Meagan Severt
Store Manager
A nice collection of furniture for all rooms of the house. Friendly staff and nice furniture for the prices.
Service was impeccable. Natalia was very helpful and helped us to make the best choice for us based on the information provided.
I was in Ashley's In Dothan ..Natalia was my consultant she was more then helpful with my needs and wants with such a great personality!!!
Top notch service and staff. So long as you temper your expectations regarding shipping/delivery times due to the current worldwide issues you will leave happy.
The selection was not great for the prices. It was ok. The staff was ok. We had to wait awhile for staff to talk to us and were given the feeling that we were not wanted in the store.
Found a couch online. Went in and ordered it. Done. Out in 30 minutes. That was my review after just dealing with sales. I had no idea what I had in store in the future with this company. Sales is fine, delivery is fine. However scheduling and customer service is the worst. I had NUMEROUS attempts to schedule partial deliveries even though I specified at the time of the order that I will NEVER accept partial deliveries. I get texts with the only option is CONFIRM partial delivery and I have to spend 20 to 45 minutes on hold to speak with customer service to have the partial delivery NOT scheduled. Then 2 days later it happens AGAIN! And again! And Again! Numerous attempts to do a partial delivery. Customer service and scheduling threaten to give away the partial delivery to another customer. I tell them to do it. And not that nice. Then I get a reprieve from the texts only to start up again later. I have spent HOURS on the phone with customer service and they just don't read or honor the No Partial Deliveries agreement. And tell me they CAN'T stop the attempts. Ashley had made my NEVER DEAL WITH THIS COMPANY AGAIN list.
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