Ashley Store Fultondale, AL

Name: Kristiland Queen Upholstered Storage Bed
Brand: Millennium® by Ashley
SKU: B794B3
Price: 898.98 USD
Availability: InStock
Rating: 5.0 (1 reviews)

Ashley Store

(205) 849-2227

3321 Lowery Pkwy

Fultondale, AL, 35068

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Store hours

Open today: 10:00 AM - 07:00 PM

Monday 10:00 AM - 07:00 PM

Tuesday 10:00 AM - 07:00 PM

Wednesday 10:00 AM - 07:00 PM

Thursday 10:00 AM - 07:00 PM

Friday 10:00 AM - 07:00 PM

Saturday 10:00 AM - 07:00 PM

Sunday 12:00 PM - 06:00 PM

About Ashley

The Ashley Store in Fultondale, AL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Store Details

The Ashley Store in Fultondale, AL is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster and PURPLE—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

Customer Service

(205) 417-7776

Monday 08:00 AM - 06:00 PM

Tuesday 08:00 AM - 06:00 PM

Wednesday 08:00 AM - 06:00 PM

Thursday 08:00 AM - 06:00 PM

Friday 08:00 AM - 06:00 PM

Saturday 08:00 AM - 06:00 PM

Sunday Closed

Ashley Store Fultondale, AL

In-store offers

What our customers say

4.7

(2260 reviews)

91%

FILTER Star Ratings

Karen-Lee Loyd

May 14, 2025

Angela was fantastic and helpful enjoyed working with her.

Lacey Maxwell

May 14, 2025

Ray was FANTASTIC! He immediately greeted with me with an infectious smile and really tried to understand what I was looking for in my bedroom set. He was knowledgeable, kind, & helped me land on the perfect set for my master bedroom. I can’t wait to get it delivered. Go see Ray at Ashley Furniture if you want high quality furniture, with high quality service!

Seth Price

May 14, 2025

Had an awesome experience working with Ray! He was extremely helpful in getting us set up with a new bedroom suite! If you’re going to Ashley in Fultondale talk to Ray he’s the man.

Terriyoka McDuffie

May 14, 2025

Walked in and met Isaiah who was just awesome and greeted me with smile. He was very knowledgeable of his products which really impressed me. I definitely will be back.

WINDY FLYNT

May 14, 2025

Great experience, Ray was awesome!

Rebecca Shaw

May 13, 2025

Isaias was very patient and helpful with all my questions and finding me the best deal.

Majikk

May 12, 2025

Donald Payne was very knowledgeable about the products on display at this location! He gave us a great experience even though we couldn't purchase and I'd highly recommend him if you visit the store!

Beth Dille

May 11, 2025

David and Steven were amazing. Great experience and helped us feel comfortable in a huge sale. Friendly, professional and kind. Couldn’t recommend higher!

David Flynn

May 11, 2025

Great experience

harley fuller

May 10, 2025

Isaiah Nunes was very helpful and professional. Helped us find our new couch, would buy from him again.

Patrick Gleason

Mar 10, 2025

I would highly recommend avoiding Ashley Furniture in general, but especially this Fultondale location. Our sales agent, who now no longer works there, lied to us and ordered the wrong parts for our couch, and even when we questioned their drawing perspective on the document, they reassured us it was how we wanted it. After a month of waiting, we saw the mistake they had made during the delivery process and refused delivery. We called same day and went to the store to resolve this but this led to even more waiting on our part with no follow through from their Store Manager. If I had not been persistent in calling them, they would've ignored me and kept the product as well as the money. Eventually the Assistant store manager tried to help us by saying they would waive the fees and only charge us an extra $200 delivery fee despite this fault being on their part when their sales agent misled us and continually misled us when we questioned what they were ordering. Finally, the Assistant store manager told me to call back by today for a word on a resolution, I did. The store manager told me to hold on a sec and almost immediately, in true Ashley Furniture customer care fashion, transferred me to their Tuscaloosa store location, which is a normal store and not a corporate or dispute location. Do not order from these used car sales men. Remember, if it's their fault, they'll say people mistakes but foot you a bigger bill whether you decide to keep the order active or cancel it. Very unreputable people to deal with and I'm shocked they even have positive reviews at all. Save your money and avoid big box locations like them Update: If you do cancel your order with this company they will not automatically refund you and keep the product and the money. This particular store manager is pretty rude to deal with and believes he is above helping Customers especially if it proves any type of hassle which explains his lack in issuing a refund in a reasonable time. This then requires you to deal with your Bank to assist you in getting said refund and even after a resolution they will not give you priority let alone actually issue the agreed upon refund despite still having the money and product and recognition of the cancelled order. You will have to continually reach out to them in a nightmare process as they are not very good on follow-ups or customer escalations. Remember, if you have to sign extensive paper work for just furniture, that should be your first red flag not shop here. They will keep your money and their product.

James Shirley

Jan 18, 2024

Absolute horrible experience with the delivery team and system. I ordered a bedroom set at the beginning of the month, and the expected delivery date was 01/16 between 8am-11am. This is no fault of the seller or the team, but my delivery was canceled due to the ice on the roads. My delivery time was simply copy and pasted to the next day. I took the day off work so I wouldn't be charged a "rescheduling" fee. Around 10am I checked the tracker to see where the delivery team was and saw that my delivery had once again been rescheduled to 1pm-4pm. I was never contacted about a new time, and I missed a whole days' worth of pay due to lack of communication from Ashley. Not only was my time pushed back, but I was also notified that they may be running 1-2 hours behind. I finally get a call at 6:30pm asking if I was able to take the delivery because the team was enroute and was 30min away. When the team finally arrived at 7pm, they began unloading furniture and started bringing up the headboard and the dresser. Not only did they bring up the wrong headboard, but they also had no idea what I had even ordered. I was asked to come down to the truck and point out what was mine as well as show them pictures, so they knew what to look for. After finally getting what they "assumed" was my furniture inside they began assembling. They attempted to attach a Queen footboard to a Full headboard so now it looks something like this: / \. After 45 min of them just staring at it, one of the gentlemen decides now it's a good time to call someone about what to do. I was simply told that I would be contacted about setting up a new delivery date to hopefully get it right this time. They carried out all the wrong parts and left. Around 845pm, there was a knock on my door from the delivery team asking if I had jumper cables because their truck died. I apologized and said that I did not have any. Once again, I closed my door. Now around 9pm, there was a knock on my door again. The delivery team asked if I could take them to a gas station so they could get some diesel fuel for the truck. Its 11 degrees outside, and they are stranded in a delivery truck with no gas at 9pm, of course I said I would help. Turns out they don't have a gas can and they ask if I can drive them somewhere to buy a gas can, take them to a gas station so they can put 5 gallons in it, store it in my trunk, and take them back to their delivery truck. I know 2 things to be certain: 1) I'm out $800 and still don't have a bed 2) I will never shop here again

Geo Carriere

Nov 10, 2020

This company is awful. We went here and purchased a mattress, 2 pillows, 2 power reclining leather couches and a power reclining chair on July 6th. On that day, we were quoted 10-12 weeks for our furniture to be completely delivered, but was told we might get it closer to 9 or 10 weeks. The mattress came a couple weeks later. In September we called and were told that the delivery was pushed out to mid October and we're ensured that we would have it for the holidays. Mid October we called and were told it would be the first 2 weeks of November but we might be getting our chair sooner, and we're also told to call the warehouse to verify. We called and they said the chair was in but the couches were "looking like" mid December. We decided to just do it because we need our furniture that we already put a ton of money down on as well as paid on since July... On Thursday, November 5th, our chair did come. And when I asked to plug it in to test it, one of the 3 motorized parts did not work. The lumbar support was the most important reason we picked this set and after it being so late, I told them to pack it up and tell Ashley Furniture to cancel our order, we did not want a replacement. He did so and his superior did not ask to speak to me. The workers said "man, this is typical Ashley, always sending out broken s*** and promising s*** they can't keep making us who people get mad at." Right after the delivery guys left, I called the store. The manager picked up and I explained what happened with the broken chair adding insult to injury, the extra long wait period with no hope to even have our furniture by Christmas, and that we wanted to cancel our order and we wanted our refund started immediately. He put me on hold for close to 5 minutes and came back. He asked if there was anything he could do to change my mind, I said "no, not at all. You people have offered us $300 in store merchandise one time, and then $100 off delivery another time until my wife reminded you of the $300 and then you said 'then that's what we can do' and then you send me a broken chair 4 months after I buy that and other stuff. What you can do for me is give me my money back." His response was a very short " well I'm going to need to call and get that authorized" I told him to do it, that we were done. He said "ok" and then he hung up. My wife and I decided to go to the store that night to make sure the money was going back on our debit card and we spoke to the manager again. With his salesman smile he tells us that his CEO was supposed to call me to offer me something off the top of the cost of the furniture plus free delivery... I said "so basically you lied to me and did not get authorization because you tried saving the sale..." He looked uncomfortable and agitated and then admitted it, and my wife and I told him to get on the phone and authorize it because we weren't leaving until he did what he was supposed to do. He got on the phone and walked around the corner and then came and asked us if there was anything at all they could do and then offered us something stupid that I said was a slap in the face. Ultimately the dude looked very agitated because we called him out on his multiple lies. He ran our card and have us a receipt for a return. My wife asked if there was any paperwork showing the money we have paid onto the Ashley card would be given back to us and he said that had to go through accounting or some crap and no he didn't have paperwork... Having said ALL OF THIS... today is Monday November 9th, and there is STILL no pending amount coming back into my bank account from Ashley Furniture. This place sucks, the manager is a coward and a Liar. I expect to get my $3000 cash back into my bank account as well as the hundreds of dollars back that were put into the Ashley Furniture card.

Amanda Callan

Jun 27, 2018

I don't recommend this place at all. I will NEVER buy anything else here again. Lied about the delivery date. After no phone call on the scheduled delivery day, I called spoke to one lady. "Oh yeah, I see here where it says delivery today. Let me get a manager to call you back." A hour later no call back. I called again. Got a different lady, "It says here delivery on 7/1." No, it was supposed to be scheduled for today. "You will have to call the store you purchased at, they shouldn't have told you that delivery date." Called the store....the manager isn't in, he will call you back. Waited 2 more hours, called delivery department back, finally got a manager, he was nice but nothing he can do about my delivery. He can get it out in 7/3 at the earliest. They don't work on Sunday or Monday. Nope not acceptable. This manager says, call the store, cancel your order and they will give you your money back. Called the store, manager still not available. It's okay, I will just come in. The store manager calls while I am in route. I tell him that we a 20 minutes away and on our way. We get there. The lady says "he had to step out, he will be back in about 10 minutes." 30 minutes later, she had to call him on his phone. When I asked for my money back (the cash that I paid), I was told it would be 7-10 day and they would send me a check. NO! Wouldn't even put the money on my card. Wouldn't even give me anything in writing stating they would cancel my order and send my money back. So I opted to just wait another week on my furniture. Because who is to say they wouldn't cancel my order and never send my money back. You already lied about delivery. Also somewhere in here they made a note that they called on Monday (the day that do not work) to confirm delivery. The delivery manager told me that they don't even get information from weekend purchases until Tuesday afternoon. So somebody lied again. WORST experience ever! If I could give negative stars, I would. Doesn't even deserve 1 star.

Paul Tierney

Apr 15, 2018

Stay away from this store!! This has turned into a nightmare!!! (And the obviously fake reviews on their Google page are hilarious--read reviews on other sites for a more accurate depiction.) Here's our saga, which is still ongoing: We purchased 16 items and almost 2 months later we have received a grand total of 2. They are your best friend when you're in the store shopping, but after you purchase and call to inquire about your delivery, you suddenly become a huge nuisance. Last week (about a month and a half after spending almost $5k on furniture in this store) we called for a status update on the rest of our order. We were finally told that most of it would be delivered today, 4/14. I got no call yesterday about a delivery window, so I call the store right when they open today and I'm told we're "the first stop on the truck today." Then, less than an hour later, they call back and say they can't deliver today, offer no explanation or recourse, and are extremely rude. In fact, when I asked for an explanation about the discrepancy between what I was now being told and what I was told 50 minutes ago, the representative said nothing for a few moments and then shouted for her manager. I could hear them briefly talk about me, then I was placed on hold without notice. A few minutes later a guy picked up and had no idea who I was or why I was calling. Turns out they transferred me to the Hoover store. (This guy, in turn, got me off the phone by saying he was going to investigate, but of course he never called back.) After I finally got them back on the phone later in the day, they are now claiming I will get some items delivered in three days. We'll see! Meanwhile, we've had to purchase some cheap furniture from Wal Mart just to have something to sit on. After reading other reviews for this store and Ashley Furniture overall, it seems like our experience is par for the course, and unfortunately once you sign the contract and give them money there is very little you can do. They have a strict no cancellation, no refund policy. No matter what estimate for delivery they give you at time of purchase, they can stretch it out and play games for as long as they want. And apparently they frequently do. These are shady business practices at best, and I hope a consumer advocate group investigates this company. I will certainly be filing complaints. Long story short: STAY AWAY FROM THIS PLACE!

Wynde Moorhead

Feb 22, 2017

This review will be lengthy but well worth the read in the end. My Fiance and I just got approved for our new home and we needed to furnish a whole house. We both agreed on going to Ashley's Furniture in Fultondale because that was the closest location and they had BIG sales going on. We got to Ashley's Furniture and walked in and immediately at least three sales representatives standing around ignored us (probably because we look young) and we didn't get greeted. My Fiance and I just started to look around and Russell ( a sales representative) came up to us and asked us, ("who has talked to ya'll?") and we simply told him, ("nobody.") Russell then introduced himself and started to help us out. We told Russell exactly what we were doing and what we needed and Russell started showing us around. After looking around for awhile we told Russell we needed to wait on buying any furniture because at the moment we were not approved for our new home and once we were we would come back. The very next day we got approved and that day we went back to Ashley's and asked for Russell. We immediately started to pick things out and Russell showed us everything we had in mind and helped us with anything questions we had. We shopped for over two hours and ended up being there after they closed and Russell didn't mind one bit! We ran him from one side of the store to the other! If we had a conflict with a piece that we liked and wanted to change it Russell made it happen. In the end when we were adding up all of our furniture Russell got us the BIGGEST sales price as possible and got us the lowest prices on all our furniture. Russell made this shopping experience the best it could've been. When we go into Ashley's Furniture we will always ask for Russell. The way the managers negotiated with us and the way Russell helped us we will be going back to this store if we ever need anymore furniture. Russell and the managers were the ones that made this the BEST possible experience. We thank them so much for working with us and making our dream home possible.

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For additional details on the offers on this page, click here to learn more.

0% interest for 60 months^° - In-Store Only

On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.

†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.

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Ashley Store Fultondale, AL

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About Ashley

Store Details

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