Ashley Store Huntsville, AL

Cres Maniego was very helpful she greeted us promptly when we entered the store. She was very friendly and ask us what we are looking for and how she can help us. We were looking for a king size bed with storage and she showed us exactly what we were looking for and got us help with financing. She is from the Philippines same as my wife so we were happy to meet her.

Pretty painless experience after I asked for a different sales person. Mathew Mitchell was our sales associate. We let him know what we wanted and he delivered.

He is very knowledgeable and fixed us right up!!

Great to work with LeGina!

LeGina was extremely helpful. She listened to what I wanted and showed me several examples. She even carried pillows around the store for color matching. Enjoyable experience.

Very knowledgeable and helpful assistance from Kiara!

LeGina is wonderful!!

LeGina is the absolute best!! Helping us find exactly what we needed!

Love the experience and was helped the moment we came in the door and.

Sherman made things very easy

LeGina is amazing, friendly and listened to what I wanted so we found the perfect couch and chair♡ We love Ashley Furniture and all of our family buys here

Brenda was very helpful and knowledgeable about the products, and made our experience a smooth one. Thanks Brenda!!

I highly recommend visiting Ashley’s and asking for Ernest. He went over and beyond to support us on our furniture buying process !

Had a great experience with Ernest they stayed over an extra hour outside business hours to make sure we got what was needed for the price and budget we was looking for

Ernest helped us out and was a big help! Having 4 dogs can present furniture shopping a lot of issues but he made it easy!

Ernest was very helpful and very friendly.

LeGina was very helpful!

LeGina was amazing! Knew her product and was eager to help

Legina is an excellent worker, provides good customer service, and is a charismatic person, a good representative, friendly, and cheerful. When you go shopping, look for her.

LeGina was an amazing sales representative! Very helpful in helping us make our home beautiful!

Matt Mitchell was great!

Matt was incredibly helpful in helping us with mattress and recliners!

DO NOT TRUST THEM! They will lie to get the sale, and when a product that they sold you does not fit when they told you it would, they will want a 10% cancellation fee.

Jesse Keller was very knowledgeable and gave me a great deal. Definitely will come again

Ernest customer service was excellent and he was very helpful and professional.

Brenda was awesome give her a raise!

Ernest...great job.

Kiara was AWESOME at the Huntsville, AL! Please come see here!

Ernest was great ....got what I wanted with no problems.

Cres was awesome! So sweet, showed us exactly what we were looking for, and made sure to give us the best deal. Thank you so much!

Cres is genuinely great to work with! Works with you to get what's best for you!

Brenda was the best sales person kind helpful . Went above and beyond.

LeGina

Matthew was really great we didn't know what we were looking for all we knew was that we needed a couch and Matthew was so great he gave us a great deal and a great couch. He's the best 🫱🏾‍🫲🏻

Crews was amazing

Legina was an absolute life saver! My husband was talking with her over the time span of a few days to get us a new couch. She made it happen for us! Everytime we need a new piece of furniture we’ll come back and see Legina.

Matthew and Jamie were awesome! We had a great visit today and came away feeling confident and successful about a furniture purchase. We have tried numerous other stores and Ashley had the best customer service and selection of high quality furniture by far. Thank you all for a wonderful experience.

Ernest did a great job helping us!

Frank was awesome and very helpful to get everything we want. We can’t wait to get our bedroom suite!

Cres was great in helping us find the perfect sectional.

Sherman was awesome! We came into the store looking for a dining room set and a bedroom set. We found so much more. Thanks to Sherman’s professionalism and hospitality, we will be back to get the rest of the furniture. Ask for Sherman he will give you 5 star service!

Reeves was great - knowledgeable and helpful ! Thanks

Legina was outstanding! Will be back to purchase from her!

Working with Kres was amazing! She is very patient as well as knowledgeable! She has worked for Ashley for 15 years…and knows her products! Highly recommend this store!

Matt Mitchell was very helpful and got us a great price with very little effort on our end. Excited for our couch and ottoman!

Ernest did an AMAZING job working with us today. He was patient, polite, and we didn’t feel rushed or made to think we had to buy anything. Overall was an extremely pleasant experience and we will definitely be back!!!

Cres Manjego was excellent to work with. She was helpful, knowledgeable and so kind. If you need furniture I recommend you go see her!

We had a great experience and Ernest was the best!

Ernest was extremely helpful. We will return for all of our future furniture purchases.

Marcus was very thorough with details and knew about the products he was selling. Very respectful and kind, would highly recommend!!!

We had the pleasure of having LeGina help us out today!!! She was Very helpful and attentive and helped us get exactly what we came in for for a WONDERFUL price!!!!!! 5 stars all the way around!!!

Brenda was amazing, she was so detailed I really enjoyed her as my salesperson.

Cres is a wonderful person and saleswoman. Her knowledge and expertise proved crucial in securing the perfect furniture for my new home.

Ernest was very helpful with us on our journey to find a perfect mattress

UPDATE AUGUST 6…. Ashleys really stepped up and made this right for my wife and I. Ricky helped us tremendously and worked out our problem. We will continue to buy furniture from Ashleys like we have the last 35 years…a sincere THANK YOU to Ricky and To Ashleys…Salesman Matt and James were both great from start to finish…thanks again for truly defining customer carr for us! <>< I have I am disabled and my wife and I would like to have changed our regular couch recliner and other recliner for an electric working recliner. It is very very hard for me to push my legs down to close these and I’m unable to do it I have chronic back pain and we have talked and emailed with Ashley‘s all morning long and they won’t. They refuse to exchange the couch. It’s very unfair. What is going on here I’ve never seen a Business not be able to return an item after two days or exchange an item we were going to pay extra for the electric recliners, but they won’t let us do it. It’s very, very frustrating. What has happened to us and we will never ever use Ashley’s again unless this can be resolved, but it doesn’t seem to really matter. We’ve gotten nowhere absolutely nowhere this morning and no one will help us. It’s only been three days since our delivery and we’re still waiting on the chair

Julie did AMAZING! Highly recommend her to everyone!

Awesome customer service - Rives was very helpful and knowledgeable.

Everything was great

Julie was awesome!

Rives was the best

Brenda with Ashley was very helpful and helped me locate a dining set for my family. Highly recommend her on any Of your furniture needs. Extremely satisfied!

Rives was very upbeat and helpful! Got me great deals and answered all my questions

Steve was great!

Austin slayyyyyyed! Best service hands down, he’s knowledgeable and profesh. We got the cutest sectional ever, I’m obsessed! ✨

Earnest skipper was an amazing salesman he was very detailed with showing us around the showroom. He worked very hard on getting us the best package deals/prices. He definitely made sure to give us ideas and lots of different options. His kindness and passion definitely help seal the deal.

Matthew was great to deal with!

Miss Cres was amazing to work with!! Super polite, friendly and patient. She got me the best price she possibly could and beat all the competition

Austin was great!

Purchased a matress and box spring. Was told 2 weeks they would deliver them. Been a month now and all they will say is " we will call you August 11th. Box spring is in but not the matress". Not deliver on the 11th. We will CALL you on the 11th. This doesn't even deserve a one star but there is no option for zero.

Ernest customer service was great

Frank was a great salesman

LeGina was amazing!! I had an idea of what I wanted when I arrived but she helped me visualize my selection in my home. I came in to look around & get prices but I ended up purchasing today.

Custer service was great, our salesman Austin did great on helping us buy our sofa and dining room table

Good people.

(Translated by Google) Legina (Original) LeGina

My husband and I came in today and were helped by a very kind gentleman named Ernest. We’re new to furniture buying, so we were mostly just looking to see what styles and feel we like in a new couch. Sometimes salesmen can put a lot of pressure on you which I hate, but Ernest was helpful and attentive without being pushy so I really enjoyed our experience with him.

Cres and LeGina were great to work with, they took great care of us

Absolutely fantastic customer service from LeGina. Overall experience and pricing was superb!

The dancing tiger was just an absolute win in my book. Mathew was wonderful to deal with and togo 2 liter of soda with our furniture was just icing on the cake. Make sure you ask for the Dove release when you leave the store because it’s well worth the extra money. But in all seriousness, we got a great deal and we’re treated fairly.

Brenda was amazing. Very patient and was able to explain everything in detail. Highly recommend her at Ashley in Huntsville, Al. Great service.

I had a great experience at Ashley thanks to Sherman! He was absolutely wonderful—patient, helpful, and never pushy. He took the time to answer all my questions and made sure I felt confident in my choices. Truly appreciated his professionalism and kindness. Highly recommend asking for Sherman if you’re visiting!

cres very good

Brenda was great! Easy to talk to, knew the product and pricing and was able to help me get what I needed

Jodie was my representative and she was so sweet amazing and very informative. I was so nervous and hesitant when I walked in the door but her calm demeanor and energetic personality made me feel better about my purchase. I loved my experience and will request her for my future purchases. Thank you so much Jodie you have an amazing wonderful day you so deserve it.

Me and my boyfriend went in looking for a new bedroom set and Jessie helped us. He was amazing and helped us find the perfect option. He was amazing

One of the best service I’ve gotten, the employee jesse keller helped us pick out a couch and was very sweet and patient with us.

I enjoyed my shopping with Brenda. She is very pleasant and answered all of my questions. She took her time with me and didn’t make me feel rushed

Jesse

Brenda did a great job explaining all of our options and helping find the right patio furniture for our new porch!

Jesse Keller, Ashley Huntsville helped me with my order of two sofas. He was very nice, knowledgeable, professional, and fun to chat with. I’m not big on “sales people” but he could change my mind. Good guy!

Brenda walked me through several sectional choices, ensuring that it fit our space and was exactly what we wanted. She was a gem! We enjoyed our experience at the Huntsville Ashley store.

LaGinia was amazing. Took the time to share multiple options with me.

Thanks Legina Burnett for your help you were very helpful and kind you are the best

Steve Calvert was our sales rep when purchasing several rooms for our new home. He was extremely professional, patient and helpful with all of our purchases and pricings. I recommend that you ask him if looking or needing any new furniture in the future!🫶🏻✅

Cres helped me in Store and was amazing. She was very helpful and I appreciate her so much.

Crew was wonderful and answered all our questions and concerns perfectly. She made the stress of buying furniture enjoyable!!!!

Came in today wanting to buy a dining room table and the sales associate Steve was amazing! He’s very helpful and nice guy. Ask for Steve when you go in

LeGina Burnett good experiece with My purchase👍

LeGina was very friendly and helpful.

Jesse assisted us with buying a sectional and his service was excellent. Knowledge of Sales and Discounts was Superb. Thank you for everything.

Jesse was amazing! He helped my husband and I narrow down our perfect couch. Process was smooth and easy! Thank you!

Had an excellent shopping experience with Frank Swoope!

Cres found exactly what I was looking for! Also very patient as I measued this, that and the other. We should have come here first.

We came in looking for a specific table. Realized it was too big. Earnest Skipper was patient, knowledgeable, and honest. We found what we needed before we left the store. Made the experience enjoyable. Will definitely come back again.

Rives was fantastic! Walked us through all of our needs and found us exactly what we wanted! We will be coming back to him for future needs!

Rives was a a lot help, and was able to give us a great deal!

Mr.Frank is the best ! Very knowledgeable and makes you feel just like family! He was super attentive and went above and beyond to make sure I was able to get the exact furniture I wanted.

Legina was wonderful and Mom got exactly what she was looking for at Ashley Furniture in Huntsville.

Earnest was great. Answered all our questions, was very patient and made the sell. He did great and you more like him.

Cres was so helpful made my couch buying experience so seamless, after being to 3 different stores she helped me pick out a couch that would work for me.

Cress is wonderful and was so helpful!!

Great job Brenda sales Representative. We really appreciate your help.

Steve was very nice and informative. He helped us find the chair and sectional we were looking for

Brenda was very helpful and professional. Overall excellent customer service!

Julie is awesome to work with!

Thank you Julie. Appreciate your help. Great sales technique. I appreciate all of your time and I hope you have a wonderful day.

Worked with Cres Maniego for the best furniture shopping experience I've experienced. She was patient, helpful, a great communicator, and she really listened to my requirements. Definitely ask for Cres if you shop at Ashley; she's really great as what she does. A++++

Le Gina Burnett is awesome

Jesse was terrific to work with and helped us out with everything we needed.

Very friendly staff Jody specifically was very helpful and kind. Would shop again.

We had a fantastic experience at the store today because of Jody. She was extremely helpful with information even though we were unable to buy from since we are shipping to Savannah. If you are going ask for her.

Cres at Ashley Homestore in Huntsville, AL provided top tier customer service. Very personable and listened to my questions with great concern. I would highly recommend her if you're shopping for furniture or home accessories!

Brenda was very helpful

Love the selection at this store for any budget. Brenda was helpful and knowledgeable about the furniture and quality. Awesome experience and we will return here for our furniture needs.

Phenomenal experience for my boyfriend and I. It was our first time buying from a legit home store. Mathew was amazing! Highly recommend working with him. He was very knowledgeable!

Austin was amazing! Very helpful and honest sales rep. We’ll be asking for him again when we purchase in the future! HSV, AL location.

We recently purchased a bedroom and dresser set from Ashley, and had the pleasure of working with Austin as our sales rep. From start to finish, he was incredibly helpful, patient, and informative. He took the time to answer all our questions without rushing us, and most importantly, he was completely transparent throughout the process. He managed our expectations well and made sure we felt confident in our purchase. Austin’s professionalism and customer service truly stood out. Highly recommend asking for him if you’re shopping at Ashley!

Great customer service! Thank you Earnest!

Ernest was great. Will purchase from again.

LeGina Burnett was such an amazing associate she helped us find the perfect couch!!

If I could give a negative star I would. No one disclosed their return policy upfront, but just so other people know. It is ONLY 24hrs. Which to me feels very unethical. Please shop other places.

Austin has been amazing. We came in a few weeks ago and purchased nightstands for a set I bought a few years ago and replacement bed post. Austin was amazing to work with then. Today, my wife and I purchased a new bed and had another amazing experience with Austin and his manager. We will be back to get dinning chairs🤞.

LeGina and Ernest helped us out and did an awesome job with price match and getting us the delivery date we needed!

LeGina, was awesome. If you visit the store, ensure you see here. You will be totally satisfied.

LeGina, was helpful and professional. She got me exactly what I wanted. I recommend her to anyone looking for new furniture.

Steve was a great salesman

LeGina is very professional, nice and knowledgeable.

Legina, was awesome! Very professional! Wasn’t pushy at all! Wonderful experience.

Great furniture and some great deals! LeGina was so helpful and got us just what we were looking for!

Eric was great and super helpful!

Was great to work with. Very helpful showed me all around the warehouse to make sure I got exactly what I needed them took great care of me and quickly. Y’all come buy some furniture for her Go Blue Raiders !

Great experience choosing a couch, Eric was a great help in the whole process.

Julie is an amazing help and extremely patient. I had a great experience!!

Legina was amazing Service and super helpful

Jodie was great and helped us find our dream couch!

Ernest was wonderful. He was very easy to work with and answered all our questions.

Great friendly service, got what I needed quickly. Thanks Jodie!

Very kind and helpful

Salesperson, Ernest, Super personable young man who chased down a litany of questions that we had and made our purchasing experience comfortable and friendly. A great asset to your team.

Legina has always been awesome. I will be coming to her every single time I purchased something from Ashley Furniture. She’s a great sales person and her personality is wonderful.

Great experience working with Cres! Super knowledgeable and very patient. Highly recommend!

We worked with Steve! He was very helpful and knowledgeable. I would recommend him.

LeGina was great and helped us every step of the way! Made the process seamless and helped us find exactly what we were looking for! Would definitely recommend!

Matthew Mitchell is great! Helped us with couch options, super nice and answered all our questions.

Ernest was amazing!! He answered all our questions and very personable.

Legina rocks... Polite professional 💯

LeGina did an excellent job showing us the chair we truly needed for our budding family. We look forward to outfitting more rooms in our house with her advice.

Came in looking for a maternity chair and LeGina was amazing!! She helped us find the perfect chair for our little bundle of joy despite maternity stuff being online only.

Brenda was awesome. Answered all of our questions and gave us the best experience you can shopping for furniture. Thank you Brenda!

Our sales representative was AMAZING FRIENDLY AND OUTGOING. LeGina Burnett you rock. 💺 go see her for your home furnishings.

Cres was so helpful with us when we were ordering our table. She was a very nice lady

Cres

Rives was very helpful without being overbearing. It was an enjoyable buying experience.

Cres & Julie are the BEST!! They helped my wife and I with the purchase of our bedroom set and a dining room, they were so patience!!

Absolutely fantastic service from Cres and Julie. We purchased severs items today. They were patient, friendly, professional and knowledgeable. We will definitely be back for more.

Finding furniture that is exactly what you’re looking for is always wonderful, but working with a salesman who is not pushy, kind and helpful is an even better plus. Ernest was a joy to work with and we will absolutely be back for additional items for our home.

I'm new to town and had a wonderful experience with Ernest. His demeanor is very patient and non pushy. I took my time to chose what I wanted and he was very helpful in the decision making process.

I have been an Ashley customer for nearly 20 years. However, here in Huntsville, I cannot get Ashely Furniture to deliver my furniture order onto Redstone Arsenal, since May 30. They tried twice to deliver but failed because of identification issues with their personnel. Warehouse in Bessemer said they would escalate to upper management. Sales manager from store was going to to the same. The store manager angrily offered to cancel my order but advised she was keeping 10% for restocking fees. Then she hung up on me! Never once did she offer to fix the problem. They have my $2400. I just want my table, chairs, and desk delivered. This is how they treat military families. It's interesting they are currently running their Stars & Stripes sale right now!

Legina helped me find a cute dresser. I had a great experience at this store.

Jodie help us out she was wonderful thank you Jodie

Austin our sales guy was FANTASTIC!!! He answered all of our questions and concerns and was so patient with us. Austin is a great asset to Ashley Furniture!

Austin was super helpful and made our buying experience as smooth as possible.

Brenda was an excellent salesperson, very helpful, patient and not pushy.

Rives did a great job helping us decide what to buy. He was very helpful without being pushy. He gave his opinion but let us make final decision.

Rives was very nice and understanding! Answered all of our questions! Go see him

Excellent experience Matthew Mitchell made the visit a very simple and well explained transaction.

Cres maniego Good service, very friendly, helped us make our purchase. Good service, I recommend them.

Earnest was amazing at the Ashley store today. He was extremely knowledgeable and very helpful!

Great experience with Legina!

Cres helped us find what we were looking for!! She’s great!

Had a wonderful time shopping for a mattress today! I was greeted immediately by Kiara the moment I walked in. She was very knowledgeable and extremely helpful. Decibel coming back as soon as I can to set this up and get one!

Brenda was amazing!! She helped us every step of the way to find everything we were looking for!! Can’t recommend her enough!!

Matthew was extremely helpful & knowledgeable really made the experience easier, great at what he does!!!

Steve was wonderful, extremely kind and very helpful.

Lariat, was very friendly and super helpful today when I came in to look at loveseats!!

Had a great experience thanks to Kiara.

Cres was amazing to work with. She gave us space as we shopped but was always there when we had questions. Thanks for making shopping as easy as possible!

I had a great experience! Eric and Julie were very helpful and did a fantastic job.

Kiara was absolutely amazing when helping us find our bedroom suite. Highly recommend you ask for her when you go in!!

Buying a couch shouldn’t be that hard at least that’s what we thought till we came down the Ashley’s Furniture store! The attendant Jesse was extremely friendly and helpful during our visit. His knowledge and professionalism guided our decision for our new couch! We will definitely be back to buy a whole set next time! Thanks!

We had a great experience at this store with the professionalism and attentive assistance from Jesse! We will definitely be back!!

LeGina was a big help. Quick buy

Great shopping experience with LeGina!

Never a bad experience here will work with you on what you're looking for and help you navigate options ! Jesse Keller is a wealth of knowledge and goes above and beyond to make you feel comfortable with your purchase! Great job and thanks for taking care of us!

Had a wonderful experience dealing with Jesse Keller he was very professional!

Came in and met with Jessee. He was very knowledgeable and friendly. It was a very good experience. I will come back to him as soon as I make my decision on which one I want.

Austin was amazing!

Matthew was very helpful, willing to help in the price and listed to our desires of comfort and functionality.

Kiara was a very professional and attentative sales associate while e were looking for furniture.

LeGina, was outstanding! Great to work with, I’m a very satisfied customer.

LeGina is your go to sales person! She was very knowledgeable and patient! She helped me find everything I was looking for, all I had to do was describe my vision to her! Thank you LeGina!

Just purchased a beautiful living room set from Austin at Ashley Furniture!! I highly recommend asking for Austin he is very helpful and knowledgeable.

Eric was great to work with. He was willing to move furniture around so we could see what bedroom pieces looked like with others and help us not be so stressed thought out the buying process. We’re grateful for this kind of service and his efforts to work with us.

Jodie was very helpful!

Very nice place I was having difficulty’s and this employee Jodie was super nice and patient to me great employee The furniture is very pretty and up to date would shop there again

Jodie is so patient and takes the time to understand what you need and helps you find what you are looking for!

Cres is the best!! Got me my dream bed set for the best price!

The store is very clean. Many options. Jesse was wonderful and very helpful in helping us find the perfect piece.

Brenda is the absolute best! So helpful in my quest to find new furniture and she is very detail oriented and asks all the right questions I wouldn't have thought of. Thanks so much to Brenda!

Kiara was Very helpful went above and beyond to help us !

They had furniture in all price areas. Actually found something I liked wanted to charge me 499.00 For delivery or drive to Birmingham to pick it up??????? WHAT?? Not a good way to treat someone buying 5500.00 in furniture. Needless to say I walked.

Eric was knowledgeable personable funny Excellent customer service

Legina was awesome, she went above and beyond. No pressure at all and very knowledgeable.

Austin was extremely approachable and helpful throughout the process of picking a couch out. He was transparent about all the paperwork to sign. Great experience overall and would purchase using him again

Austin was super helpful and explained everything thoroughly.

Frank was so helpful!! A really easy and quick process!

Legina was absolutely amazing at helping me find the perfect couch and rug!!!! Yall go see her, you won’t be disappointed!!! Thank you Legina, we need more people like you in customer service!

Huntsville Ashley HomeStore exceeded all of our needs! We were updating a few rooms and needed help! We had never purchased anything from Ashley's before and decided to see what they had to offer! The customer service was over the top! Our sales lady was a blessing to have! She was so knowledgeable about the furniture, was able to gets us financed, and kept us within our budget. We were so thankful for all her help and suggestions, she was able to help us coordinate colors and fabrics, she was able to bring in a whole different point of view! We will always be loyal ashely homestore customers, as well as anyone who will listen!

Levine was absolutely a great help!! She answered all my questions and I will be coming back to do business with her and only here! She was very patient with me.

Austin was phenomenal & extremely patient throughout the entire sale process! 10/10 recommend!

Rives was great! Excellent knowledge and explanations for mattress types and comforts.

Eric was so welcoming and provided exceptional customer service

Brenda was nice and super helpful during our furniture search!!!

LeGina did a wonderful job assisting us with our purchase today.

Austin is great!

Nice selection, nice price. Our consultant, Cres, took great care of us!

Had a great experience! Jodi was very helpful and very nice

Brenda was super helpful and was able to get me exactly what I was looking for. If you’re in the market for anything furniture ask for her.

LeGina was very helpful and knowledgeable

I came in on my lunch break and was new to the area. Brenda was great in helping me find a couch for my new place. She was attentive to my needs and was very patient with me. If I ever need more furniture, I will come and look for Brenda!

Bought a power recliner, delivered broken, broke some more and still has not been fixed in 6 months!

Legina was very helpful! Great service and selection

Legina was very helpful and nice!

Austin did an outstanding job and had a lot of patients helping us out over the last two weeks with the back and forth of what we wanted. His knowledge of the furniture and professionalism was top tier

Kiara and Lagina did a nice job of helping us with our furniture purchase!

Legino was very nice to work and did not push me into anything

Mr frank Swoope was the absolute greatest. He allowed me to measure and ask questions about the furniture. He was patient and kind. The service was quick and painless free. I was happy to spend my money here especially with Mr. Frank!! Thank you Ashley Furniture

Lego a was absolutely amazing. I appreciated her patience and dedication to her job. Sh was very knowledgeable as well as friendly.

Brenda did a great job helping me shop and finance my sectional sofa and recliner at Ashley’s furniture!

Brenda and Austin were great!

Legina was amazing, she was so helpful and made our experience delightful .

We visited the store a few weeks ago and your sales rep Frank Swoope assisted us and was very informative and helpful and knowledgeable

Cres was very friendly and helpful. She made the whole shopping experience easy.

Wow! Legina is an amazing salesperson. Her level of expertise in showing me exactly what I wanted/needed was spot on. Yes, even though I’ll have to wait a few weeks it will be worth it. Thank you Ashley Homestore.

Julie is so nice!! She took us to every kitchen table in the store!

Rives was a great salesman! He let us look around at different couches we looked at online in peace. He then asked what were key features we were looking for in a couch. Rives helped us find a great sectional with new stain proof and machine washable material.

Austin was so amazing and very helpful! He knows what he is talking about and answered any questions we had ! Thanks Austin!

We had such a wonderful experience at Ashley Furniture today, all thanks to Cres! From the moment we walked in, she was warm, patient, and incredibly helpful. Cres took the time to understand what we were looking for and guided us through the options until we found the perfect bedroom suite and TV stand. Her knowledge and kindness made the entire process easy and stress-free. She answered all our questions, offered helpful suggestions, and walked us through every step of the purchase process with care and professionalism. We never felt rushed or pressured—just supported. Thanks to Cres, what could have been a stressful shopping trip turned into a genuinely pleasant experience. If you’re shopping at Ashley, we highly recommend asking for Cres. She’s fantastic!

Eric was amazing!!! Make sure you ask for him. He helped me out alot!! Got my price down so I was able to take home the table I wanted and didn't have to settle for an alternative.

LeGina was great in showing us options for our kitchen set! She was knowledgeable about all of the Ashley products. See LeGina to help you with all of your furniture needs.

Cres was wonderful to work with, listened to what we were looking for and was non pushy ( extra star!!). I'd recommend working with her anyway. Thank you so much..

Matthew was the best!

Austin was very helpful in helping us find good furniture. He listened to our needs, gave my husband and I space to discuss, and was straightforward, didn't try to upsell us.

Excellent service look for LeGina

Great experience here, Thanks to Ms. LeGina! She was extremely helpful and supportive in our process.

Legina and Tiffany were very helpful and approachable during my search for furniture. They tried their best to find what I were looking for and consider my preferences

Brenda worked hard to find something for our needs. Process was goid

LeGina was amazing,, and so was Tiffany. Very knowledgeable and courteous.

Brenda was extremely helpful. She was very nice and friendly and helped me find exactly what I was looking for. I appreciate everything she did and would definitely recommend coming here and asking for her!!

Rives is literally the best salesman on the floor. He made this experience simple, fun, and worth spending money! He's a great artist and salesman and I would 10000/10 recommend.

Legina was super helpful and kind. Had a great experience at this store.

Legina was absolutely. Will most definitely be back!

Mrs. Legina was absolutely amazing. She helped us get exactly what we wanted

Austin was a great sales rep!!!

My sales agent, Brenda was great, very knowledgeable.

Eric and Matthew were great help! I was not rushed nor felt like I was being pushed to buy. I would definitely come back for any furniture needs.

Eric and Matthew did a great job helping us find our new couch!!! They helped us meet our needs!

Brenda was great helping find us what we were looking for, and she was very patient walking us through the store. She got us a solid discount for paying for the furniture outright, as well.

Matthew was great helping us pick a couch. He answered all our questions.

Eric C great non pushy sales! Nice experience. Thank you

Staff was very helpful and good pricing

Amazing service LaGina, my New home is all set !!!

Customer satisfaction guranteed

LeGina was very professional and answered all of our questions. Helped us reach our budget and we walked a way fully satisfied. We will definitely return to this location for all of our home furnishings. Highly recommended!

We came in looking for a bedframe and a mattress. Brenda, who has helped us before find a sectional, helped us again today. She listens to our wants and needs and helps us find the right fit for us every time we come in. Thank you Brenda, and thank you Ashley Furniture Store!

Frank is great!! Very sweet and knowledgeable. We really appreciated his help today purchasing a couch. And he has pretty eyes!

Great Salesman.. Knowledgeable…Matthew Mitchell

Brenda was a great help!

Very professional, and very helpful when it comes to to information. Thank you LeGina🥰

Great service from Matthew. 🩷

Very good experience with LeGina selecting and purchasing furniture for a new home. After multiple visits to other stores we decided to come back to this location because of our initial interaction with her on our first visit. She was incredibly polite, very personable, and accommodating to me and my wife. I would certainly look to ask for her if anyone is ever in the market for new furniture at this location.

Lagina was very helpful in choosing the right furniture for my living room. She listened to my random thoughts and was able to put together just what I needed.

I’m so grateful for Cres at Ashley HomeStore in Huntsville! She made it super easy for me to get everything I needed for my new apartment—headboard, dresser, couch, and mattress—all for a really decent price. Cres was patient, honest, and made sure I stayed within budget without sacrificing style or quality. She didn’t push anything I didn’t want and helped me feel confident about every choice. If you’re furnishing your place, definitely ask for Cres. She’ll get you right! 🙌🏽🛋️🛏️

Miss Cres was so nice! She helped me get a beautiful set for my college apartment.

Cres is the most wonderful and helpful salesperson we have ever encountered. We had looked all over for a bedroom set for our daughter’s college apartment. We couldn’t walk out without buying because Cres was just so precious!

Cres has been wonderful and patient. We’ve been looking for a table since January.

The quality and style of their furniture is always beautiful and the staff is always amazing! Love this store

Awesome experience. LeGina took time to make she found exactly what we wanted. She was also very funny lol.

LeGina was great!!!

I had a fantastic experience at Ashley’s Furniture thanks to Austin! He was friendly, professional, and very attentive throughout the entire process. Austin took the time to understand what I was looking for and made sure I found pieces that matched both my style and budget. His patience and product knowledge made me feel confident in my choices. I truly appreciated how smooth and easy he made the shopping experience. If you’re heading to Ashley’s, definitely ask for Austin—he provides top-notch customer service!

We visited Ashley in search of a couch, and Eric helped us right away. He was friendly and accommodating to our budget. Thanks for the great experience!

Jaylen what very helpful an i told him I would come back because of how he helped us last time will be back

I recently purchased a King-size bed, mattress, and dining room set from Ashley Furniture HomeStore, Huntsville, AL and I couldn’t be more pleased with the entire experience. From the moment I walked in, I was greeted warmly and guided through the store by an associate name Kiara who was incredibly knowledgeable, helpful, and informative. They took the time to understand my preferences, answered all my questions with clarity, and offered excellent suggestions that matched my style and budget. Their expertise made the entire process smooth and enjoyable. I never felt rushed or pressured, and I truly appreciated the attention to detail and customer-focused approach. I highly recommend Ashley Furniture HomeStore in Huntsville, AL to anyone looking for quality furniture and top-notch customer service. I will definitely return for future purchases!

Cres was super helpful!

Legina helped us find the best bedroom set for us. Very appreciative of her time and information.

Frank S was a great help. Good choices and great prices.

Jalen is the best. Cannot recommend more.

I had an amazing experience at Ashley Furniture thanks to Jalen! From the moment I walked in, he greeted me with a warm smile and a professional attitude. He really took the time to understand what I was looking for, offered thoughtful suggestions, and guided me through the showroom without ever making me feel rushed or pressured. Jalen was incredibly knowledgeable about the products and helped me find the perfect pieces to match my style and budget. He answered all my questions with patience and made the whole process smooth and stress-free. Thanks to Jalen, I walked out confident and excited about my purchase. If you’re shopping at Ashley Furniture, I highly recommend asking for him—you won’t be disappointed. Truly a five-star experience!

Legions was very nice and helpful she helped with what we wanted it was fast and easy

CRES

Legina was very helpful! She got everything sorted out to get the bed and mattress I wanted.

Not our first visit to this store, so we definitely knew we’d be coming back. Our salesmen Jalen and Ramone were phenomenal. We told them what we were looking for and a negotiable price range. They not only found what we originally asked for, but went above and found a bed that both met and greatly exceeded our expectations! And even saved a few bucks in the process! I would highly recommend paying them a visit and ask for this dream team of guys! Thank you so much for your exceptional service and with a smile no less!!

Legina was great!

Great experience! LeGina was helpful and friendly and followed up to make sure I had what I needed at a great price. Highly recommended.

LeGina was wonderful to work with!

Legina was absolutely wondering to work with.

Legina is fantastic 😍 got us exactly what we wanted and at the price we needed! 10/10 go see Legina!

Matthew was absolute perfection!!!! Thank you!

LeGina was excellent!!

Legina and Jalen were phenomal in our selection of our new king bed. We will be purchasing a kitchen table soon as well.

Thank you, Matthew, for your knowledge and help!

LeGina was great and patient with me ordering living room furniture. Prices great too

Jalen was great. Wonderful customer service. Explained everything and was very helpful. I highly recommend him.

Eric was such a great help with my purchase. Thank you!!!

Jalen was extremely helpful during this shopping process. If you need furniture, go by and see him

I spent $4,000 on Ashley Furniture just three months ago, and the experience has been a complete disaster. The bed frame collapsed due to bent support beams and broken legs—posing a serious safety hazard. The rails arrived chipped and scuffed, with zero sign of quality inspection. I ordered two USB‑C nightstands, but received one USB‑C and one USB‑A. The USB‑A nightstand came with a broken marble corner, while the USB‑C nightstand had a crushed back panel and chipped legs. One dresser is splitting at the seams, and the other has malfunctioning drawers and a visible paint defect. This isn’t just a few defects—it’s a total breakdown of basic build quality across nearly every item. It reflects shoddy materials, poor craftsmanship, and a company that clearly no longer stands by its products. When I reached out to customer service, they dismissed my concerns, claiming that since the furniture was “on sale,” it didn’t come with a warranty—a fact that was never disclosed before purchase. I gave them a deadline to correct this stance and got no response. This violates the Uniform Commercial Code and Magnuson-Moss Warranty Act, both of which guarantee that consumer goods must be fit for their intended purpose. Ashley’s behavior also crosses into Deceptive Trade Practices territory. Discounted doesn’t mean defective, and it certainly doesn’t mean exempt from the law. To top it off, VP of Operations LuLu Marks made it clear that customer satisfaction isn’t a priority. The message was essentially: “We got your money. You’re on your own.” For $4,000, I expected quality, integrity, and at the very least, accountability. Instead, I got unsafe, defective furniture and a company that refuses to take responsibility. Ashley Furniture is no longer the brand it once was—buyers beware.

Cres, give great customer service. Beautiful personality. THANK YOU CRES ASHLEY

Ms. Cres was delightful to work with. She was very knowledgeable and professional. She had me in and out and in no time. Thank you.

Kiara Williams was top tier for customer service for us on our buy for furniture on the Memorial Day Weekend Sale. Thank you so much for patiently waiting on us.

Thank you very much for all if your help!

Cres was very helpful and made the purchase process super easy!

Rives was absolutely wonderful. I came in not knowing what I wanted but he was very quickly able to guide me to a couple of different items, one of which I fell in love with and had to get immediately. Very great selection and very helpful staff

LaGina is wonderful!

Just bought a recliner here. Brenda helped me from the time I walked in the front door to the very end of the sale. She was very knowledgeable and I appreciated her very much.

Austin was great! We found the perfect sofa.

Frank gave us excellent service.

Brenda went way beyond to get us best pricing and was very helpful and knowledgeable with any questions we had.

Matthew was awesome he took care of us very good and he was very professional. I’m giving you five star

Eric helped me so much!

Rives was very helpful and accommodating!

Great overall experience. Thanks Ms. Cres

Pleasant experience, Matt offered prompt service; will return for future purchases

jalen is the best

Good experience

A+ Experience! I highly recommend contacting Cres for all your furniture shopping needs. She was very knowledgable and helpful with providing me with suggestions based off my needs as well as just a super friendly person. As an added bonus... the 2 women processing the final paperwork are wonderful people as well. Thank you again Cres!

Our sales assistance was excellent

Brenda was amazing! She was informative and helpful throughout the shopping experience.

Great service

Austin was very helpful. I told him what I was looking for. And he found exactly what I wanted.

Cres was very helpful and knowledgeable. She was able to help match a piece to a set that was discontinued. Would definitely recommend!

Kiara was helpful, intuitive and non-pushy… exactly what we wanted in a salesperson on Memorial Day weekend looking for a new mattress! She’s easy to work with and very knowledgeable… So glad she was the one we talked with today!

Legina, was fantastic!!! Great to talk to and we felt very comfortable with her. GREAT EXPERIENCE!!!

Austin did a great job and was very patient working with us. I would recommend him if you’re looking for a furniture purchase.

Brenda was very helpful and presented the product with features explanations.

LeGina did a great job helping me with my purchase

Eric was very helpful and patient with us while we searched for our perfect furniture for our new home. He worked real hard and got us an amazing deal!

Shout out to Eric, he was wonderful!

LaGina did a great job! Professional, honest and timely.

Austin was great today and we are very happy with the second set of couches we bought from Ashley Furniture.

Best salesman evert, Frank. Honest, Professional and very courteous.

Jalen was so helpful and patient with us! He shared lots of information on the furniture we were looking for. We recommend to ask for Jalen when coming to Ashely Furniture!!

Employees are always nice and friendly. Austin was a great help!

Eric ( with a C) was easy to work with and definitely a no pressure salesman.

Austin did a great job assisting us today with the purchase of our furniture!

Arrives, Felicia Jalen were friendly and helpful. Thank you for making this easy for me.

Jalen was awesome! Thanks for helping me and wife decide on what furniture to get. Great job!

My sales lady Cres was amazing. I needed to make a decision quickly - she understood my needs - and helped me narrow down my choices based upon my criteria. She listens. She understands. Thanks Cres.

Jalen is AMAZING! Extremely helpful, kind, and attentive to our needs/wants. Ask for Jalen when you go. You won't be disappointed!

Great experience

LeGina was great! Quick to our needs

Kiara was SUPER helpful, kind and patient with me as I picked out furniture for multiple rooms and went through so many options, thank you! I will definitely be back here for future purchases.

Great experience, Jaylen did a great job with information concerning this purchase, bought it , love it , hoping it will come earlier than projected date ! 10*s

After researching for the perfect couch, we went in store to physically check out what photos could not provide. Ms. LaGina B. greeted us with a smile as soon as we walked in. I shared with her exactly what I was looking for and she not only provided us with additional options of the same style, but allowed us time and space before we made a final decision. LaGina was very thorough and made the process quick and easy. I highly recommend her should you need assistance in your next purchase.

Matthew Mitchell was awesome and understanding with my handicap

Kiara was so nice and very knowledgeable about the furniture that we saw. She showed me all of the features and how everything works. She is very friendly, professional and pleasant to deal with.

Matt was so sufficient and helpful. Did a wonderful job with making sure i left satisfied!!

Matthew was very helpful and we are thrilled to see our purchases in our new home.

Legina was simply awesome.

Great experience with Jalen! He was very efficent at helping us find what we were looking for, even if it wasn’t on the store floor.

Jalen was super helpful during our shopping experience & we did not feel pressured during the experience. We will definitely be back!

Rives was awesome. Greeted us soon as we walked in the door and were very attentive to the vision we had in mind. We walked out happy with a new couch and full! He gave us tea & tamales — true customer service ⭐️⭐️⭐️⭐️⭐️

A huge thank you to Rives, my salesperson, who found me the perfect dining room set today! He listened carefully to what I was looking for, showed me those options, as well as alternatives to consider, explained specifics regarding the extra durability the chairs I selected would provide, and ensured I was completely satisfied with my selection and didn't try to persuade me to purchase something I wasn't looking for. 5 stars to Rives as a great salesperson!

Sean was fantastic. He helped us get exactly what we wanted at a great price. 100% would shop here again.

Great service and very efficient ! Rices was very helpful!

It was a smooth and easy process getting a couch with Jalen.

Highly recommend working with Eric! Knowledgeable and easy to work with!

Eric helped out tremendously!

RIVES was our sale person he was great and knowledgeable and very professional.

Eric was really helpful and took care of us! Would recommend this place!

Jalen was a great and professional guy he did a great job helping me find what I wanted

Hello Ashley folks, Once again I'm doing a review which I happy about! I came (with hubby in tow) to Ashley store in Huntsville and a young women approached me named LeGina, she was friendly asked me my name and wanted to know what I was looking for which was a bedrm set with deep drawers. She showed me 2 good wood sets and being I was just looking she asked for my name and wrote it down. She invited me to a appt invite which I came back with my husband. We looked at what I saw before which he also liked and we got a really nice deal. Mrs. LeGina was attentive to me before and after me and my husband came and did her best with the store mangers to get us the best price that my husband and I agreed upon. I would say that Ashley Furniture store in Huntsville is the store to go to for good customer service and a Good deal! Trust me Folks you can't go wrong!!!!

Cres was amazing.

Sean was great he gave great personal service and I would recommend him to anyone that comes in the door have a blessed day.

Great shopping experience with Cres Maniego!

Sean was awesome. Helpful, very personable and really helped us decide and work through the purchase.

Sean did an outstanding job at finding us a couch at Ashley furniture that we could afford.

If you go there ask for Jalen Hundley, he was very professional, we definitely recommend him to friends and family looking to make a furniture purchase.

mr.jaylan was extremely helpful he is the reason I decided to make a purchase ty Sir

Sean was awesome, helpful, very understanding and swift with getting my product and getting me out the door. Ill be back again soon for the mattress!

Wonderful experience with Chris. She is an amazing person. Enjoyed our conversation

Was a real delight working with Beth. Will surely purchase my next furniture buy with her. Thank you!

Clean and great help from workers especially Felicia. Very pleasant and friendly not to mention very knowledgeable with prices and information.

OMG!!! Ashley furniture has come a long way since I bought my last piece of furniture from them. New and improved prices with quick delivery and a warranty that covers any and every a toddler would destroy. Mr Swoop greeted me with the warmest smile and didn’t harass around the store but he was there right when I needed him. Informative and gave me a great deal. Go see Mr. Swoop!!

Shawn did a great job of helping me thru my entire process

Cres was absolutely spectacular. Very informative and helpful. I would highly recommend!

Cres was very helpful and kind. Great customer service!

I had such a great experience over the weekend at this location! From the time I walked in until I left. I was pleasantly greeted by Brenda, who introduced me to Cres. Cres helped me with everything from furniture selections to measurements. Lastly I met Feleceia at checkout whom I absolutely enjoyed. This location showed exceptional Customer Service and I will definitely be visiting again

Cres has done a wonderful job of helping me with me needs.

I rate this location 5 stars because after visiting this location several times I was finally able to decide on dining set with help from Rives🤗 Rives you were great my diving room and I appreciates you

LeGina is a great sales associate, and helped me out tremendously with my purchase!!

Have had many things from Ashley, never a disappointment. From walking thru the door, customer service, pymts, pymt plans to delivery, we've have had the best experiences. Felecia (cashier) is absolutely fantastic! Go see the Ashley Team today!

Ms. Feleceia Watkins has Exceptional service, professional, and my family had a top-notch experience from start to finish. Highly recommend! Thank you Ms. Feleceia because of you we are customers forever.

I really appreciate the staff here. Please if you go here ask for Beth! She was very helpful and a lot of fun throughout the process

Good pricing, selection, credit and delivery options. Don't be scared to check the store out! I'm sure they have something you will love! Love my new living room!

Beth was amazing

Beth Martin is excellent with customer service. Highly recommend for your furniture needs.

I absolutely love this store! The store was very clean and well kept and the furniture was beautifully displayed. Everyone was so kind and helpful, especially Rives!

If this store keeps Beth, they will be getting a lot of money from me! Wow!

Beth and Cres stopped to talk to me and informed me about how easy buying was. Top notch employees for sure! Top tier sales knowledge and professionalism.

Beth's been so informative! We weren't thinking about buying but now we are.

I was able to get what I needed in the style and color I wanted. Easy delivery process! Beth, Brenda, and Cres were all very professional. We will be telling our friends.

Beth was very informative, professional, and cared about our needs.

Eric was very helpful and knowledgeable!

LeGina was very helpful in helping us find patio furniture and other furniture! Great service!

Frank was very helpful! We had a great experience and will be back!

Sean was incredible to work with!! Great experience!

Our experience at Ashley has always been exceptional, however it has been just that much better working with Mr. Jalen Hundley! If you’re ever in Ashley Furniture please ask for Mr. Hundley!

Cres is absolutely amazing! Absolutely loved working with her. Ask for Cres and tell her Tina sent you 🤗.

Cres was amazing, very knowledgeable and friendly and great to work with!

Austin was great! He helped me find exactly what I was looking for!! Great job Austin and Ashley!!

Jalen was great to work with! He answered all of our questions. I would highly recommend him as your sales person.

Jalen was very friendly and knowledgeable. Helped us get a good deal on a sofa and love seat.

Kiara was awesome. She listened to what we wanted and led us to the perfect furniture!

Thank you Brenda

LeGina was super helpful and kind and great to work with.

We went to Ashley first and then to every other furniture store in the city. We decided after the last store that we wanted to work with Austin. He was extremely helpful, and we will only buy with Austin at Ashley going forward.

Fantastic experience. Cres was amazing and helped us out without being pushy or trying to oversell. Will definitely come back!!

Matt Mitchell was amazing.

Legina is a delightful salesperson! ❤️

Eric and Feleceia were fantastic and really helpful in buying our bedroom furniture!

Legina was amazing patient and very helpful.

Legina was very helpful!

Shawn and Beth were fabulous. Answered all our questions. We will shop here again.

Great experience!

LeGina is awesome!

I have always loved Ashley’s. We’ve had a couple orders that have needed corrections in the past (most have been perfect), and their customer service has always been great in making sure we got the best end result for what we wanted. Jaylen Huxley is another top notch customer service sales rep. We really felt like he had our best interest in the sale. He went above and beyond in answering our questions and providing options. Highly recommend and will continue to use for future home purchases.

Eric at Huntsville, Alabama was super helpful and friendly.

Brenda is the absolute best. Super knowledgeable and patient.

Great Experience! Jaylen was very professional!

Brenda was great to work with! She was very patient and very informational on the products! We spent time on Saturday looking at items and then I came back 2 days later and purchased what we had talked about! Definitely go see her and get your needs.

Legina was really nice and went out of her way to show me different mattresses and furniture. Really nice employee to the store. Would come back and purchase from Ashley Furniture.

Sean was great!

Rives was amazing so happy to get our new couch

Austin was amazing!!!

Rives helped us find a whole kitchen and living room set for a great deal. Quick and easy service. Very happy. Thanks Rives.

Sean was so helpful at helping me find the perfect sofa with chaise for my new place!

Our experience with Matthew Mitchell was phenomenal. Matthew went above and beyond in his customer service support. He was patient and very responsive to our customer needs. I would recommend him to anyone looking to purchase any new home furnishings. Give him a raise because he deserves it!

The furniture here is very nice and well built, they have a huge selection to choose from. The staff is very friendly and knowledgeable of their products.they helped us find the pieces we liked and in the different color options that we wanted. Legina was a huge help in pointing us in the right direction with all of the options they had available.

I had an outstanding experience working with LeGina! From the moment I walked into the showroom, she was warm, professional, and incredibly knowledgeable. She took the time to understand exactly what I was looking for, offered thoughtful recommendations, and made the entire process smooth and stress-free. Her attention to detail and genuine care for her customers truly sets her apart. I absolutely love the pieces I purchased and will definitely be returning for future furniture needs. If you’re looking for someone who goes above and beyond, ask for LeGina—you won’t be disappointed!

5 Stars I had a fantastic experience working with Eric Shankles at Ashley Furniture! He was incredibly helpful and knowledgeable as I picked out furniture for my new home. Eric took the time to understand what I was looking for, offered great suggestions, and made the entire process smooth and stress-free. His friendly attitude and professionalism really stood out. I highly recommend asking for Eric if you're shopping at Ashley Furniture— he made a big difference in my experience!

Legina was absolutely amazing!! super helpful and informative. very attentive and has a keen sense of attention to detail. absolutely recommend her and her services. even helped me find someone to help deliver out to my house. definitely recommend her and her team.

Had a positive experience at Ashley furniture from the moment we walked in. LeGina made the experience very easy to pick out a couch!!

Sean was very professional in managing our purchase and delivery for my son. Thank you

Sean was great!! Got me exactly what I wanted and not for an arm and a leg! 10/10!!! 🫶🏽🫶🏽

Legina was very helpful and made our purchase very easy. She answered all of questions .

LeGina Burrnett is awesome! Go see her and get some new furniture.

Rives was wonderful! Very knowledgeable and super helpful. He gave us space to talk things through but jumped right in when we needed him. Highly recommend coming to see him to meet your furniture needs.

Extremely grateful for the help and knowledge of sales associate Cres Maniego today. We were able to find most of what we needed in our effort to re-furnish our home. She was pleasant and extremely knowledgeable of what was available, sale items and good deals. Thank you.

I had a fantastic experience at Ashley Furniture thanks to Frank Swoope. From the moment I walked in, Frank was friendly, knowledgeable, and truly listened to what I needed. He made the process easy and stress-free, offering great advice without any pressure. Thanks to his help, I found exactly what I was looking for. I highly recommend asking for Frank if you’re shopping at Ashley Furniture — he made the whole experience smooth and enjoyable!

Great help on finding an area rug

Great customer service

My sale associate LeGina was very helpful and friendly during the furniture buying process.

Legina was very helpful.👍

Cres was our sales person and awesome to work with. She was pleasant and informative about the product we needed. Highly recommend asking for her if you need furniture and great customer service.

Cares was wonderful in trying to help me get what I needed.

Cres was really good. Several people didn’t even acknowledge that we were there, but she took her time and did all she could to help

LeGina Burnett customer service was ABSOLUTELY FANTASTIC!

Legina was so amazing. She was so sweet, informative, and very professional. She was a big help. She was able to get me my patio furniture. Thank you Legina

Brenda was wonderful! She was not trying to push my out of my price range and was extremely accommodating! I would highly recommend asking for her, as she tried to show me as much as she could that was still within my range. Thank you, Brenda. You rock!

Rives helped me with a console table that we will love!

LaGina was a great help!

Our sales man Jalen H was on point. Very professional, courteous and effective. Got us processed quickly. Very good service over all.

Austin was very informative and helpful! He worked with both my mom and I to get the best purchase for my needs.

Sean was awesome! I highly recommend using him for your next furniture purchase!

LeGina was awesome!

Brenda was wonderful with helping me pick out my first ever sectional for my new house! She was amazing and would definitely recommend her to anyone in the Huntsville area!

Austin in Huntsville Al location Outstanding service today! Will definitely come back!

I had a great experience here. Rives greeted me when I walked in the door- he listened to what I was looking for & showed me lots of options. He gave me time to look back over everything & make a decision. He explained everything in detail & answered all my questions. It was such a smooth process from the time I walked into the door to when I left. I highly recommend shopping here & working with Rives!

Great experience shopping at Ashly furniture. LaGina was a very knowledgeable, fair and wonderful sales associate to buy from. Thank you.

LeGina was so helpful and we found exactly what we needed.

Legina was absolutely wonderful. She is very knowledgeable, friendly, and helpful. We hold her in high esteem.

Horrible store, from the second you walk in the door you are followed and hounded by salespeople. Can’t even look at furniture and discuss it without a salesperson almost standing between you. Go elsewhere for a more relaxed unbothered shopping experience

I was in the store a while back, and Cres [Sales Rep] was absolutely Phenomenal¡!🤩.. She was pleasant and very helpful & informative...

Sean was extremely helpful and knowledgeable today

Sean at Ashley in Huntsville is terrific! He was very helpful and informative on all the questions I asked. If you're in the Huntsville area, ask for Sean.

Matt was amazing and worked with us every step of the way. We had no idea what we wanted and he showed us every option under the sun to make sure we got exactly what we wanted.

LeGina thank you so much for your time and a great buying experience. So glad we met abd you help me.

LeGina was great!

Cres is amazing and so helpful

Ms. Kiara was my first interaction at Ashley, and she was amazing from start to finish. Not only did she show me every piece of furniture I inquired about, she told me about the pieces also. I would highly recommend reaching out to Kiara. I rarely leave reviews, but Ms. Kiara deserves this recognition.

Jalen was the man! Best experience. You will not be disappointed with the service or selection. And remember to ask for Jalen! He was beyond courteous and not pushy at all and very knowledgeable. We will be back!

Jalen helped me today. He was so kind and helpful and incredibly pleasant to work with! Great experience!!!

Jalen was great! He was very nice and helpful! Definitely an asset!

Sean went above and beyond with great customer service! Go talk to him

Jalen was extremely helpful in finding the furniture to fit my needs. I was having issues with my camera to take pics of the dressers for comparison and he offered to take them with his camera and text them to me. I would definitely work with him him the future.

Ribes was great!

Rives is the best!

I gave ideas of what I was looking for and, the sales rep, LeGina B., fixed me up with a nice leather reclining sofa and recliner. I'm very pleased with my purchase.

Kiara was an absolute joy to work with. I will do all my future furniture shopping with her.

Jalen Huntley worked with us to get exactly what we needed!

Legina was a great sales person and great discount. Ask for Legina if you looking for a great salesperson.

I had to update my review because we went in specifically asking for a piece of furniture and the order was wrong when it got delivered. We even double checked that it was the specific item we asked for when we were signing the paper work and paying because the price didn’t look right. But we were assured that it was. When it got delivered it indeed was not the right one and when we called to let them know nothing could be done and we would need to be charged $150 to return the item. I don’t know how we were supposed to get around this issue considering we trusted the sales rep that she was ordering the right thing even when we double checked it. It’s not like we were able to go into the system ourselves and order it. I hate writing bad reviews but now we are stuck with an expensive piece of furniture that is not needed. Old review: We went to Ashley for a lot of furniture including mattresses and got wonderful service from Kiara. She made everything easy and was very patient with us.

Brenda was awesome at Ashley . She had great customer service. She patient and kind and generous when comes to getting what you really want. She pushes for sales satisfaction. It’s about the customer and what they want it comes first .

Eric was a wonderful salesman and helped me tremendously!!!

LaGina was Great! 👍🏼

Eric from the Huntsville store facilitated a wonderful shopping experience! A total professional. He assisted my husband and I select our living room, dining room, and eat-in kitchen furniture. He effectively combined our tastes to perfection!

LeGina is the bomb!!! She had all of the answers, took care of my mom and was so personable. Will definitely be back!!!

Austin was a great salesman. Good listener and located several options. Great furniture shopping experience.

LeGina was absolutely fantastic! She was so sweet, and incredibly helpful! Made my purchase very smooth!

LeGina was amazing! Very helpful and got a great deal. Stayed late to help me get it.

Austin was super helpful in finding the right couch for my home. He asked great questions, understood my needs, and recommended several options that could work for me. He gave me space to shop but was attentive to answer any new questions I had. If you need new furniture you should check it out!

This was very good and positive service, I give LeGina a At for service and personality. Thank you for service

Austin McPike

LeGina was very helpful. Looked everywhere for a frame and they had one ready to pick up same day! Quick and easy! Thanks LeGina!

Great customer service! Matt had me in and out quickly!

Matthew Mitchell was awesome. He was patient, upfront and honest. Great customer service!

LeGina is a hell of a saleswoman

Regina was awesome 👌

We had an awesome experience today. The items we wanted to see were here. Brenda was extremely helpful and nice and answered all the questions. She was a pleasure to work with. The purchasing process was easy as well.

Jalen was great and helped me with everything I needed. He went above and beyond to assist and I will be shopping with Ashley Furniture again for future purchases.

Frank and Eric were great! Will buy again

Jalen Hundley provided me excellent service! He ordered the exact TV Console I needed! He helped all through the process. If you go to Ashley take the time to ask for Jalen!

Rices was a great help.

Came in looking for a sectional sofa. Brenda helped us find the absolute best one for our space and tastes. She was so sweet and helpful and really listened to our needs. Thank you Brenda!

Austin was amazing! He took the time to really understand our style and needs, and helped us pick out the perfect sectional for our home. His knowledge, patience, and attention to detail made the whole process so smooth and enjoyable.

Jalen Hundley, Retail Sales Associate made the process of finding exactly what I was looking for so easy. I will make sure to go back for any furniture needs! Thank you!

Kiera was really great and easy to work with. Would recommend!

So easy, no pressure - big stars for Shawn

LeGina and Brenda were fabulous!! So helpful and accommodating!!!

Jalen was very cordial and did a great job assisting us. His warm, inviting personality and customer service, was instrumental in getting us to spending more than we plan 😃👍🏾

Matthew Mitchell was so great to work with. He knew so much and helped with everything! I had the best experience with him!

LeGina Burnett did a fantastic job getting me a very specific couch. I give her 100 stars.

Bought a couch with Sean today, great service, upfront about where he can work on pricing and where he can't. Highly recommend if you're in the market for a new couch!

Sean, our salseman, offered us a great deal on a bedroom setup. Was not aggressive, answered all quetions and respectfully. Would recommend and would buy from him again. Thank you Sean!

Rivers was a delight! Great experience!

Had a great experience working with LaGina. She helped us find exactly what we were looking for quickly and with no fuss. Will definitely come back next time we need new furniture.

Austin was great to work with.

Great service from LaGina. She was able to show us a wide range of loveseats that met our needs and we found the perfect one.

Brenda was very helpful and patient with me.

Keira at Ashley was the first to assist us when we wanted to purchase a new couch. She was extremely helpful and pleasant to work with. So happy with our purchase!

Jalen was wonderful. He helped me order exactly what I wanted in a friendly, professional, timely manner. I appreciate such wonderful customer service.

LeGina Burnett Very helpful!

Matthew M. Was of great help, going above and beyond to help us find exactly what we were looking for to suit our new home!

Matthew was such a HUGE help. We never felt pushed or "obligated" but he definitely helped us through all our "what if's". Great experience at Ashley today!

I am updating this 5 star review due to some critical issues with the delivery scheduling of my items and refusal of the store to take accountability for the conflicting information that was received between the store, customer service and delivery scheduling team. I placed an order for furniture My daughter's bedroom as a birthday present and informed the store that I absolutely needed the furniture and mattress delivered at the same time. The salesperson told me that the furniture was in stock but the mattress was not. However she informed me that there we're over 100 in stock in Mississippi and that it should not be an issue to get them in time for her birthday. When I followed up I was able to schedule the delivery with the understanding that the mattress should be in place on 29 April which would allow them to both be delivered on 3 May. I followed up a few days later as instructed and the store told me that unfortunately the truck was now too full and I would have to schedule the delivery for 8 May. I again told the manager at the store that I would absolutely need them all scheduled together but I would go ahead and reserve 8 May with the anticipation that there would potentially be adjustments that would allow the mattress to be added to the furniture delivery. I called the scheduling team this morning, 3 May, to see if there had been any updates related to the mattress being added and they informed me that I didn't have anything to worry about because the mattress and the furniture were all on the truck together. Based on this I did not leave to go buy a new mattress locally. However when the furniture arrived there was no mattress included . I called the store and asked that the mattress be removed from my order and refunded because it was not delivered. They told me that I would still have to pay a 10% restocking fee even though I never actually received the mattress. There is definitely conflicting information as to where the mattress actually even is. The representative in the store told me she would Elevate to her management which she did. I received a call back and was informed that they would waive the 10% restocking fee but would charge me for a "free" mattress pad that I received with the warranty I paid for. I told them that I would return the mattress pad as it was not something that I absolutely needed and they informed me that I could not return it due to covid protocol. The manager informed me that there was nothing else he could do to help me, that he had recordings of all of our conversations as backup and that he had exercised everything he could. He referred me to customer service. Unfortunately it is past their business hours but I will absolutely be following up and I completely understand the negative reviews that have been made previously by other customers. My simple request was to not be charged for a mattress that was not received and therefore should not have a need to be restocked since we don't even know if it has truthfully left a warehouse. I also should not be charged for a free mattress pad that I will gladly give back to them. This has absolutely been a learning experience and unfortunately the original positive review that was made for the salesperson is completely overshadowed by the fact that I am told that I will be charged for an inconvenience that never had to happen.

A big thanks to Sean Clark for helping me find the perfect sectional to match our accent rugs! He answered all of our questions and we are leaving as happy customers! We will be back!!

Sean was more than helpful picking out our new living room furniture! A+ service

Austin was awesome!!! Thank you!!!

Very nice and easy to work with.

I had such a great experience my first trip with Mr Frank didn’t decide to buy at that moment but he was so helpful, came back a few weeks later and Mrs Legina was awesome she got us in and out she was so sweet, the customer service here is wonderful will be shopping here again

Excellent service!

I came in for a rocker recliner, found one that was perfect, and a lower price online. Austin price matched for me, and was very prompt and professional. I’m very excited for my purchase!

Thank you Kiara!!!

Brenda was super helpful and worked with me to find a piece within my price range!

Eric is absolutely terrific! He made the whole process flow so smoothly and was such a big help. He found exactly what I was looking for. Thank you, Eric! We will definitely be back to see you.

First time home buyers. Cres was very helpful and listened to what we were looking for. Very helpful and amazing! We’ll be returning ☺️

LeGina was very helpful and worked with me picking out living furniture and dining room furniture for my new home. This is second purchase with her. She helped me out back in 2020 and she is a great asset to the company.

5 stars for Jalen. Was super great at helping me get a chair for my Dad. Will definitely be looking forward to working with him again.

Sean was absolutely phenomenal!! He got me everything I wanted in a bedroom suit and mattress! He walked around the entire store (even though they was closing) and helped me find exactly what I was wanting!! Also got me the BEST deal possible!!! If you are looking for new furniture please go to Huntsvilles Ashley furniture and ask for Sean!!!

Cres was our salesperson and was very helpful explaining and showing us around. We purchased several items from her and will definitely go to her again next furniture purchase.

Legina helped a lot! Very resourceful.

LeGina was very helpful and informative and helped us get the perfect couch that fit every single one of our needs.

Loved my experience with this store the manager and associate they matched an online deal with a purple mattress and quick delivery

The service was amazing, Austin is the perfect salesman

Legina was great took time to help assist with everything and fun sale def recommend

LeGina helped us pick out a beautiful sectional today! She was so nice and was very comforting, helping us find the best option as first timers buying new furniture for our home

Ms. Burnett is the best! She’s been selling furniture for 30+ years and knows her work! Very helpful and listens!

Austin listened to what I needed and showed me several options without pressure!

Cres was great

Sean was helpful but not intrusive. Friendly and responsive.

Online inventory was accurate and the store answered my call to confirm. Austin greeted my family when we arrived and allowed us to browse until we were ready. Austin was knowledgeable, accommodating, and friendly. Delivery was prompt and well communicated. We are very happy with our purchase. Overall, they provided quality furniture and an outstanding customer experience. Great job!

Excellent customer service and professionalism, gave me clear understanding of all details involved in purchase and delivery as well as item protection.

Legina is the best!

Great customer service very knowledgeable and easy to work with. Thank you Sean!

LeGina provided exceptional service! She was absolutely wonderful!