Ashley Store Montgomery, AL

Very good shopping experience, Andrea was very helpful! 😁

Mr. Tyler was very patient with helping out with the furniture. He is very mindful with helping with your payment options, will be back !

Tyler was great!!!

Tyler was amazing with helping me pick out my living room set! Highly recommend go see him!

Tyler is great wonderful customer service and very professional go see him!

PART TWO**** Supposedly now, the refund check will be mailed out tomorrow. She refused to provide me the check number and the manner that the check will be sent. ***I told the lady yesterday that this furniture was purchased for my son who is attending Auburn University. I will be telling every student athlete (and their parents) who are moving to Auburn and needing furniture NOT to purchase from this furniture store due to POOR CUSTOMER SERVICE THROUGHOUT THE PROCESS.*** I do not want a call, nor will I be taking this review down. Train your staff better on how CUSTOMER SERVICE WORKS. Google would only allow so many characters in my original review. I would not let me post two reviews under my one email, so I posted under two separate emails.

PART ONE When shopping in store, of course you are going to receive good customer service; they are trying to earn commission. I was told that my purchase would be delivered on a certain day. The salesman (Kenyatta) even put it on my receipt for delivery date. The week leading up to delivery, I tried MULTIPLE times to speak/communicate with my sales person(Kenyatta) about delivery. I tried to call, couldn’t get an answer. I tried texting and she would wait hours before responding. The only response she would provide is, “I’ll let you know closer to the date”. LITERALLY the day before deliver I still haven’t heard anything. THE MORNING OF DELIVERY STILL NOTHING. The day of delivery I had to contact someone from the customer service line. The rep told me delivery was NEVER scheduled for the delivery that I paid for. The rep told me that someone from scheduling usually calls and schedules deliver date. Nobody ever called me to schedule delivery. How would I know that someone was to call me when my salesperson (Kenyatta) specifically told me that she set that up for me on the date I requested? I asked for the items that I purchased to be delivered on a certain date due to moving out from one house to another. Now that I am here, I have NONE of the furniture that I paid for and paid delivery for. It took me renting a UHAUL and picking up the items that I paid delivery for. If I hadn’t used UHAUL, I would have had to wait an additional TWO WEEKS. That leaves me with ZERO furniture. I was told by the customer service rep that all she could give me was a 50% refund on the delivery fee due to that being store policy. Why am I still paying 50% for delivery that I have to pick up myself???? That make ZERO sense that I would still be on the hook for delivery fee if your sales rep botch that up from the start. I told her I would like to speak to someone else that could give me my delivery fee back in full. Although I never spoke to anyone higher than her on that Saturday(1/9/26), she did tell me the owner approved me getting a full refund of my delivery fee and that will start processing on Monday for the approval and check to get disbursed via check. Unfortunately, I don’t remember the customer service rep’s name, I was driving and couldn’t write or make a note on my phone, she did GREAT assisting me getting my concerns addressed. She did disclose that they do not deliver to the area I am in on Saturdays, only Thursdays. Why would my sales person (Kenyatta) tell me she would have it delivered on a Saturday, when they don’t do that? Sounds like some training needs to happen so the sales people can provide better customer service. I to work in customer service and never try to tell a client something I am uncertain about. Now that I am at the first store (Eastern Blvd, Mgm) to pick up some of the furniture, the guys that loaded the UHAUL for me were polite. I get to the second store and the two people in the back where pick up is, not so much. Not friendly at all, didn’t even look up from the computer when I told him who I was and what I was there for. In a rude tone tried to tell me I am at the wrong store. (I give rudeness back) I look at him and state, “I’ve already picked up my furniture from one store and I am here to pick up (list off what I am here to pick up)”, as I point to the back of my opened UHAUL so he can see that I already have some of my items. I have made multiple attempts from Monday, January 11th to present day, February 5th to find out more about my refund. Nobody from customer service can provide me anything. I was told I would get a call back. I have not gotten a call back during that time frame. I keep getting the run around about who I need to speak to, why I can’t speak to them and where they are. FINALLY today I talk to someone named Alberta in Centralized office, she claims to be a manager. SHE IS EXTREMELY RUDE, the tone in which she speaks to a customer is ATOCIOUS!! SHE HAS NO SENSE ON HOW TO TALK TO CUSTOMERS.

What a wonderful group of people. Tyler was a wonderful salesmen. He was patient, willing to work with us and was authentic. He never once pushed anything on us and was up front with us even if it hurt him or the store. The manager whose name I didn’t catch was also very helpful and I believe Laura was the name of the lady that helped us with the accessories and what not. Again great store. We will be back!!!

OJ was very knowledgeable and pleasant to do business with. There was not any pressure to make the purchase. Overall a good buying experience.

Mr. Randolph helped us find the couch we were looking for! He was so patient and kind even with my wild child tagging along.

Engaging & welcoming staff and a good Selection/Options of home comforts/furniture.

Great service

The Ashley Montgomery Store is so nice and the staff was very helpful. Ms. Ojay made sure I had a great experience with my first purchase. !

Great shopping at Ashley today! Ojay was very helpful ! Thank you so much

Everyone in Montgomery Ashley Furniture Store was super helpful

Kenyatta was very helpful and nice and extremely professional.

I have shopped at some horrible furniture store in the pass but this one takes the cake. No furniture is in stock even when they say it is. Than it takes a month to get it and if you ask for a refund they charge you a restock fee for a product that they didnt have and another 3 weeks to get a refund. Great furniture if you can get it but horrible supply logistics and follow through.

Sectional, Sofas, tables, Chairs.

Wonderful service!

Mr Randolph was very patient, comforting, and detailed

Went to Ashley furniture for table, chairs and a bench and had a wonderful experience thanks to sales associate Kenyatta! She was very sweet, caring, professional, knowledgeable, and helpful. Left ordering what we looked for and more! And will definitely be back for more!

Mr. Randolph Strickland was amazing. Very knowledgeable and helpful.

Very amazing sale people big thank to Oj she was very helpful

Excellent

Tyler was a great salesman and very patient with us. Only draw back is they did not have what we are looking for. But they do have a lot of nice quality products.

Great store with great people helping you.

Shop with OJ she's the best hands down ! .

Ms Kenyatta was very professional very kind very thorough in her professional I highly recommend MissKenyetta she represent what professional is all about. She helped me she gave her opinion. Very very kind and she said the atmosphere to make you very comfortable I am very well pleased

Amazing service, very respectful and understanding with wha we were looking for.

Very professional and understood my needs.

Nick from the Eastern Blvd store was very helpful

Salesperson Nick did a great job with helping find furniture for my apartment

Kenyetta was super . She allowed us to select what we wanted without hovering over us and I liked that. I will definitely return for more of her customer service. Thank you Kenyetta

A great experience! Mr. Randolph was not pushy and gave us space to make our decision. I hope he will be there when we come for our next purchase! Nick was wonderful. He explained everything to me and answered my questions with no hesitation with calmness and sincerity. When you get older, this is the way yiu want to be treated, like you really matter. The Robinson Family January 10, 2026.

Tyler was very patient and helpful.

Tyler was such a good help. Very patient and kind. Love my furniture thanks Tyler

Randolph was very great and patient with me and found the best deal...

Very helpful and nice

Very helpful, friendly and attentive along with information.

Mr Randolph was very helpful

Store had what we were looking for. Tyler was excellent to deal with and very helpful.

Great service

Mr. Randolph was super helpful with our search great guy

Kenyatta was wonderful and so helpful.

Mrs. Kenyetta was absolutely amazing to work with! From the moment we walked in, she was incredibly friendly, welcoming, and patient. She took the time to really listen to what we were looking for and helped guide us through different options until we found the perfect furniture and couch for our space. Her knowledge, positive attitude, and genuine care made the entire experience smooth and enjoyable. We never felt rushed, and she made sure we were completely happy with our choice. I highly recommend asking for Mrs. Kenyetta if you’re looking for excellent customer service and someone who truly wants to help you find exactly what you need!

Super sales experience! Randolph put me right at ease with his professional sales experience and elite customer service. I couldn't have had a better experience and Im 64 years old so I know what Im talking about :)

Kenyetta was a pleasure to work with when picking out our new mattress. 100% recommend!

Randolph was an excellent sales person. Very knowledgeable and helpful. He also provided a friendly customer experience.

Thank you Trina for the sale

Great place, great people, great prices!!!!

Thank again for all the help! Ojay was so helpful !

I purchased a king bedroom set a few years back, but only purchased one of the night stands. I came back today to find out the set had been discontinued and I could not purchase the night stand. Trina went above and beyond to find the night stand for me online!!!! I was so happy and satisfied! I will be back to purchased my next living room suit.

She was very helpful I’ll look forward with meeting her again she can help me with all of my furniture.

Fast and super friendly! Got exactly what I needed in the budget I had. Thank you!!

Trina was very Helpful,kind and Curtis to me

Tyler was excellent!! He allowed me to shop in peace but was right there when I had questions.

I had an awesome shopping experience with Ms. Kenyetta and Mr. Randolph. Ask for either one of them and you'll be in good hands!

Great selection, easy financing, and the entire staff is great. Everyone is super friendly and makes sure you receive exceptional customer service. 10 out of 10 for sure.

Kenyetta was very helpful 10/10 review

Cool

Ask for Tyler, man with plan, checkout with Mrs Tyler. Nice place. Dean

Great service.

Pepsi was awesome. I got the got the exact bed that I wanted with no problem. Pepsi made my shopping experience much easier

Kenyatta did a great job!

Great experience!

Kenyetta was great with assisting me on today!!!

Pepsie os amazing… very professional outgoing and top notch service

I had a great experience with my sales professional Tyler on today. He was knowledgeable,patient, and professional. He explained the various purchasing options and made my transaction seamless. I would definitely shop here again.

Great with customer service

Andrea was very knowledgeable and efficient.

Kenyetta was very helpful in assisting me and my husband on purchasing a mattress. We are very pleased with how well she helped us. Thank you so much we will be back soon.

O Jay was very helpful... thank you!

I received great service from Pepsie

Tommy was amazing and got us into a beautiful spice colored couch that’s retro looking and I LOVE IT!! Got exactly what I’ve always wanted, at an awesome price!! Thank yall so much!!!! I recommend coming to Ashley furniture on Easter blvd in Montgomery if you’re looking for a good deal on furniture!!!

Kenyatta helped us out was so much help !! She even held the baby while we tried out every recliner we could. Wonderful experience

Awesome job Kenyetta!

Amazing sales outstanding customer services also beautiful and sturdy furniture Ms. Kenyetta was great helping me pick out my furniture as well as checking me out. Highly recommend

We had great service today no pressure we bought a bed room suite a matress a kitchen table and a entertainment center never came here before but with the service we had we will be back thanks to Allison ❤️

Trina was a pleasure to work with look forward to doing business with her again

Eddie and Nick are amazing ! Very helpful and knowledgeable! Highly recommended.

Sale person Kenyatta greeted us with a smile at the front entrance. She stayed with us the entire visit with educating on the perfect set of king mattress. Her energy and great personality helped me and my husband make the decision to purchase today. Also DM Nick also came over to assist and again another knowledgeable salesman with great customer service. We also enjoyed the conversation and more knowledge on selecting the right mattress from Mr Randolph as well. In closing as always #LoveAshleyMontgomery… this was a shopping experience to remember, the customer service was extremely helpful and the best… Thanks guys see yall soon

Ms Kenyatta is vibrant, funny and professional. She made our experience today pleasant yet thought provoking. Appreciate her expertise to assist us in making a purchase.

Pepsi was amazing and very professional! She was such a delight to work with, very friendly!

Randolph the best and will get you the best deals for

I had a very pleasant visit today with Miss Kenyetta. She knew exactly what my vision was and helped me to find the perfect pieces for my space. I will definitely return for future purchases.

Pepsis did an awesome job!

Allison was a great with helping me purchase my new porter king slay storage bed set!!!!

Came in for some foam pillows, to go with my foam mattress, and Tyler helped me find the best ones suitable for my need. Very pleased with my service here!

I had a great experience with Kenyetta today ,she was knowledgeable. With her assistance i was able to find the perfect sofa sleeper. Thank you Ashley furniture!!

Great customer service!!

Pepsie was patient, kind and friendly. She made my visit so worth the time I was there. Best saleslady ever. Much love and respect. 💯

Excellent service!! Our seller was kind and got a great deal. 100% recommend shopping at Ashley and with her

Ask for OJ! She is so helpful and a pleasure to work with!

Customer service was great! Highly recommend!

Great help and I loved the experience.

Trina was very helpful with getting us our new living room furniture. Great selection and some available floor sales for a good deal!

Ms. Kenyetta and Mr. Randolph took great care of my Dad and I the moment we walked in the store! We told them what type of chair we were looking for, they took us right to them and proceeded to provide the features and we were set. In and out in a short time. I highly recommend coming by and letting them take care of you.

My sales associate Trina was awesome. She was patient, informative and professional during my experience.

I your looking some furniture and the best customer service. Visit Ashley on the blvd in Montgomery, AL

It was such a delight to have Trina’s help today in my quest to find the perfect sofas for my living room! She was attentive to my needs and quite professional but not hovering over me as some sales persons often do. Thank you Trina for your kind and expert assistance today.

Great customer service

Ms. Kenyatta was EXTREMELY helpful. I walked in and told her the furniture(sectional) I was interested in and she walked me through each sectional on the floor with complete descriptions and knowledge regarding each material of the sectional which was a major plus!!!!!! She also knew my personal style of funiture and I was very appreciative of that. She was also patient with me in my selection process and I ended up purchasing what I wanted. Great salesperson! GO SEE KENYATTA!

I came to Ashley’s on Eastern Boulevard and worked with Allison and it was an absolutely amazing experience. I got the Haddigan table and the Veramont bedroom set and we knew right away this was the furniture for us. Allison worked with us to the absolute best extent and we couldn’t have had a beautiful home without her . 10/10!

Very helpful Found everything we were looking for

Allison and Nick were very helpful. We went in to buy 2 chairs and wanted a demo. They were very comfortable and the store worked out a great deal with purchase today. They talked about an insurance plan and went over all the details, seems like a great product so we purchased. Highly recommended as they were very polite and easy to work with. The store was very clean, the atmosphere was very bright. They also did a great post sale verification to make sure all items were correct to make for a very speedy delivery.

Allison has helped us buy marble table and Lace sofa!! I want to greatly thank her for her kindness and consideration.

Loved Pepsie!

OJ was amazing!!!! I found exactly what I needed

Allison done a great job, we’re purchasing some pcs of the Acklen

Everyone was so kind and very helpful especially Tyler and Andrea.

Great service and price with Allison at the Montgomery Ashley Furniture. Purchased 2 set of the Larce

Randolph was extremely helpful getting us a bedroom set. Would recommend!

Tyler helped me find my new sectional. He Jumped through hoops to get me exactly what I wanted within a reasonable delivery time. Everyone was friendly in the store.

Great help finding something for my grandfather would recommend

I found everything I wanted and I enjoyed the experience. Pepsie was very helpful with making sure I found the right furniture that contributed to my desired wants. Pepsie showed me options and respected my decisions. She was friendly, joyful, professional, and respectful. She is great at explaining and answering all questions. I would recommend the shop and her!!

Great staff and sales process was superb! Randolph and Ms. Laura was a great help.

Mr. Randolph and his team were so friendly and helpful. We appreciate the honesty and we think we will be very pleased with our purchase. Thank you so much!

Wonderful service with Mr Randolph! The Nectar beds are soooo worth it, affordabland comfy. Very klnowledgeable and kind staff. Pepsie is so warm and funny. Enjoyed our experience immensely.

Randolph, Tommy and Pepsie were absolutely amazing! Very helpful and we got a great deal!!

Mrs.Kenyetta help us today she was very helpful professional . We were looking for a dresser and she shows around and we found the one we like. We are more than happy with our purchase and her outstanding customer service. Thank you. And Manager awesome service!!!

Loveddd Ms. Kenyetta spirit she helped me and my husband find our furniture. She explained everything thoroughly and made sure we were satisfied with our purchase. Whenever you go visit make sure to look or ask for her.

Thank you OJ for the great service! If you need anything from Ashley make sure to ask for OJ . She has the best deals in town!

Tyler was awesome

I was very impressed with Sales Associate Tyler Mays from initial meeting him walking into Ashley Store door to all way to signing off on the furniture I chose. Tyler definitely goes the " EXTRA MILE" to assist you! Excellent Service!

Tyler was very helpful and worked with us to lock in a good deal.

Trina, Nick and Mr. Randolph were awesome today! Great customer service and Trina was extremely patient and made certain I was satisfied 🙂

Reina, Me Randolph, and Nick has been awesome!

Mr Randolph is a Awesome sale person. I will be back to see him. I had a wonderful experience with him and other employees .

Enjoyed my night with Kenyetta and Randolph while picking out a new sofa. They were a delight to work with on such short notice. I will return in the future. Thank you both for making this a pleasant experience.

Very helpful staff. They literally waited pass the closing time for us to get approved by credit companies. Thank you all

The service was awesome the representative was knowledgeable about what I needed . Great place to shop for all you house needs

Mr. Mo was so so patient with me . And continued to be even more patient until the end , when I decided to cancel my order . He helped us by showing us all types of furnitures for our house . He didn’t get upset with me because I kept changing the colors of our furniture. He is a kind , and compassionate person . HE IS THE BEST. He went the extra mile for us . We thank him for helping us since we moved from Florida . We feel that we have found a friend . We will continue to buy from him . So happy 😁! Highly recommended. He Isn’t rude . On the contrary , He makes you feel Welcomed and he is just a wonderful person . I’m happy the LORD led us to him . Thank you Mr. Mo .

You can't go wrong with this store. Come here to get treated right and find some of the best prices in town. If your lucky you will get helped by Mo the general manager. He won't steer you wrong and will bend over backwards to get you the best deal

Great atmosphere and the people there are very helpful and knowledgeable ! Make this your Only Stop, you won’t regret it !

The staff is very attentive, helpful and friendly. Easy to assist too

Mr. Randolph a very professional and patient salesman. He listens to me and my wife the entire time. Gave us great advice on our purchases. I'm a person who don't believe in the product. I believe in the support that comes behind the product. I will return because of Mr. Randolph and Mr.CB took time to talk and listen to us. This is my first purchases with Ashley. We will be back again

We had a great experience at ASHLEY

I had a great experience working with Tyler. He was extremely helpful, knowledgeable, and patient throughout the entire process. Definitely go see him!

Tommy and Randolph were amazing! I got my sectional and lamps and I couldn't be happier!

Thanks to Ms Trina for her amazing service for helping me get a nice deal on a brand new mattress.

Tyler Did a great job very patient

Trina was excellent! Easy to work with.

Tyler was amazing. Very attentive, patient, and made sure our needs were met. He went above and beyond to make sure we were satisfied. We'll be back for sure.

Allison was very helpful and nice

Very professional and attentive

K Thompson is Very professional helpful and friendly salesperson. I would definitely recommend you to contact her.

Trina was helpful and knowledgeable

Ask for Tyler! He was a big help!

Ashley store has all my furnishing needs I was very well respected and listened to on my findings Thank you so much to Kenyetta for listening and understanding i will definitely return for great professional service. The princeton II and the adjustable i got at a great deal working with Kenyetta and Mr Tommy Thank you both again for great customer service

Kenyatta restored my faith in Ashley Furniture!! Thank you for your patience and professionalism! We look forward to years of enjoyment with our new home furnishings…with more to come.

The experience was very helpful. She answered all of our questions to the best of her ability. And if she couldn't she found someone else to help.

Great experience! I love my new stearns mattress!!

Today I looked for a recliner and found one here at Ashley Furniture. I mean it’s just an amazing thing to find someone to help us out. The recliner is great fit for me.

Randolph did great. He helped us find the perfect couch.

Kenyetta the sales/customer service representative/furniture guide is great! Go visit here and ask for her. Tommy the manager is great too. Great experience!

Kenyatta was by far one of the most professional and truthful sales woman I have encountered in a long time. She made doing business with Ashley a wonderful experience. Numbers… $$$$ she was not afraid to speak with her superiors on my behalf. Be sure to see Kenyatta for you next Ashley experience.

Mo did amazing helping me find the perfect bedroom set!

Randolph was a great man to work with. He sold me the perfect living room set. I got two leather sofas and I’m extremely happy with them. If I could give ten stars, I would!!!

Employees are Super nice! Tyler helped me pick out the right mattress for my daybed. I will definitely be shopping at Ashley furniture again.

Allison was wonderful in helping me get my dining set today.. very patience. I will come back to see her again in the future!

Best service since I have been dealing with them for over 15 years. Never a problem, always polite and courteous.

Great Great associate did a great job. I barely had a wonderful job made this a wonderful experience. Her name is.Kenyetta N

Thanks Ms Trina for excellent serve and help.

Tommy was a wonderful and caring person took us to what need to be looked at and made sure we were set. Table sold and will be back to buy from him for other stuff need.

Allison was exceptional! Smooth transaction no haggling, great customer service.

I came in here and was greeted by Alison. She took great care of me and helped me pick out the perfect sofa

This is our 2nd time working with Allison to purchase furniture. She is so kind, knowledgeable about furniture, and helpful. She worked with us to get a great deal on what we needed.

Fantastic service to help us get a recliner for our grandfather ASAP. Thanks Kenyetta and all of the crew!

Kenyetta was amazing !!! First time buy living room set and she was so patience with me

I had a great experience working with Allison when purchasing my new bed and drawer chest. She was very friendly, patient, and knowledgeable about the products. I really appreciated how she took the time to answer all of my questions and made sure I felt confident in my choices. She wasn’t pushy at all, but instead focused on helping me find exactly what I needed. Her professionalism and kindness made the whole process smooth and stress-free. I highly recommend her to anyone looking for quality furniture and excellent customer service!

Thank you for the service and being able to help get items I needed.

Trina & Nick were friendly, efficient, and very knowledgeable. Will definitely shop here again.

Bought this today! Randolph is amazing!

Ms. Kenyatta and Mr. Nick were excellent furniture experts. I found exactly what I wanted for the price and you can’t beat the quality for the price. Thank you both for your assistance and outstanding care.

Extremely satisfied with customer service, cleaning and purchase! Randolph was extremely knowledgeable and professional, one of a kind. Will definitely return!

Trina was very welcoming and a thrill to work with. She was patient and very knowledgeable. We purchased a king size bedroom set for a great price and will be back soon to shop with Trina &Nick . Thank you again Trina.

Allison is super helpful! She helped us look around and told us about the deals that were happening. I am so happy to have come in and was helped by her.

Trina was absolutely amazing. She was very patient and willing. I didn’t feel rushed and she had some really great and doable ideas. This was just a wonder browsing experience. I’ll absolutely be back!

Allison was wonderful best love seat and sofas love the bed room and mattress selection.

I worked with Ms Trina on finding my furniture needs. She was very helpful and very knowledgeable. Her customer service was top tier and I really enjoyed working with her.

Very helpful, respectfully and delivered on a great experience. Great customer service.

Trina was an excellent and patient salesperson! I would definitely shop this location again!!

Trina and Dena were absolutely amazing! From start to finish, they greeted me with warm smiles and provided exceptional customer service. I especially appreciated how they took the time to show me the setup starting in October, after I mentioned I’d be decorating my rooms with emerald. Their attention to detail and genuine care made the whole experience so enjoyable!

Get with Dena she will hook you up. Very respectful and great at her job

If I went to this store once, I’ve been 100 times…allowing my indecisiveness to get the best of me. Trina was MOST helpful!!! She greeted me with the warmest smile, she’s very polite and most of all, very patient. The store manager, Nick was very helpful whenever I had questions about anything. I could not have asked for a better team of people. In today’s world where great customer service is a rarity, they made me feel like I was a priority and I believe them. Please go see them if you’re in the market for new furniture. Great team!!!

Dena was awesome! Got 2 new living room sets and getting a new mattress! Ask for Dena! Ashley is great!

If you buy furniture from Ashley furniture store do not do not do not do not get it Finance. The financial charge is a good advertisement to suck you in to the point that you are not allowed to get access to your account account being locked out due to unknown reasons be asking to send information about your account a payment date by in email and mailing request but this have not been met by the financial services. Yes, the furniture is nice and pretty is it’s pretty but if you get it finance just be ready for the rumble or the rounds you have to access the account. Due to their services is badly neglected. Hitting your credit up, saying that you are late when you have not received one info or you can’t get access to the account. This my third time finance furniture. Ashley Furniture customer n financial services is very terrible I will give them billions negative stars for the services I been getting from them.. I should had stay with Rooms to go before Ashley Furniture… Run away from this store or there finances they used… I want to give this furniture back they are affected my credit saying I’m late due to their service keep changing or locking me out from making a payment. They security system may have been breaches or not informing the customer about anything. I don’t care about the money I pay into it you just keep it.. this is a headache for a system isn’t allowing me to get access to my account. Going into 3 months of issues with account.. not on my end but the financial services. Don’t understand how I’m lost every time when it come down to make a payment.. Ashley Furniture Store will mess you up for life.. Bad Bad Bad Bad Bad Bad Bad Bad Bad

Allison was very helpful with my furniture selection. She gave me informative information on my mattress selection. I highly recommend her to anyone that’s looking for home furniture.

Go to Ashley and ask for Mr Randolph I promise you won’t be disappointed great service and the best deals you can find for quality furniture!!!

Tommy was great!

“In the great realm of Ashley Furniture no salesman reigns more nobly than Tommy. Though spoken of as The Queen with countless titles—Master of Discounts, Lord of Deliveries, Breaker of Price Tags—he is every bit the trusted knight in shining armor. He guided me through the vast kingdom of sofas and tables with patience, knowledge, and charm and his legend wears many crowns. If you seek the true ruler of deals and customer care, bend the knee to Queen Tommy—first of his name, best of the realm.”

Dena & Tommy were great to work with!

Mrs. Liz displayed awesome customer service!

I'm thoroughly impressed with the professionalism and the care that I've received at Ashley's with Dena and sales force here has been exceptional, and I would recommend that anyone looking for furniture should come to the Ashley's in Montgomery, Alabama.

I was able to find the perfect fit for my living room thanks to Mr. Randolph—he did measurements and all and was able to customize my sectional to exactly what I needed. I came in a nervous, but he made it extremely easy. Thank you so much again, Mr. Randolph. It was truly a pleasure meeting you and the staff.

Trina was very nice and helpful I will definitely come back and buy again

My sales agent Randolph at Ashley Furniture provided a wonderful shopping experience for my daughter’s first apartment. We are very pleased with our purchase. He was very patient with helping us shop for the bedroom, dining room, and living room with decorative accents.

Mrs Trina was great at helping us with our purchase! Thanks again!

Super Excited Allison has been patient waiting and checking in periodically. I purchased the Midnight Madness in Chocolate two piece sofa and chase . Thank You Allison for your patience and great customer service!!!!

Ms Liz was phenomenal. Was patient and very knowledgeable of all the prices, different wood types, and items of the entire store. Will definitely be back to see her.

Mr. Nick was amazing, and very helpful to find what we needed for our organization.

Ms. Allison was very friendly and helpful in my transaction of the midnight madness sectional. If in the area, ask for Allison.. great customer service!

Mrs Allison was amazing help for me and her manager was also when I was looking for a nice bedroom suit

Allison was very helpful with buying a dining room table and end tables.

Saturday visit I was helped by Cam who provided outstanding service and care with my living room and dining room purchase! Came back Sunday for another purchase and Ms. Trina remembered me when I walked in and professionally assisted me with a dresser and nightstand. These employees rock! Shout out to Mr. Tommy at the checkout desk 🙌🏾

The customer service was fantastical. I was greeted by Kam and Dena on my first day. The two of them were very patient with me. I eventually made my decision on a sofa and loveseat combination week later. Thanks again for your customer service. I believe I will enjoy my furniture while watching football and movies with family and friends. Great job Team! You Rock!!!

Great customer service

Dena stayed open late for me! Not shopping anywhere else! Be back for mattress soon!

Liz Boyd is an excellent sales person.She took time with us to get financing.We were approved.Purchased a Queen size bed, mattress,box spring and a dresser

Mr. Randolph was absolutely the best salesman I’ve encountered. Will truly be back to do business with him.

Dena was outstanding! Very friendly, great customer service, patient and worked with us, and ensured our needs was met on our product. Thank you!

Trina was so helpful and sweet!

Kam was very helpful and very professional.

Very helpful staff. Excellent customer service!

I was very pleased with the service recieved today at Ashley’s. Ms Liz was the best!!!

Dena helps me pick out a new sofa for my home and I am at excited dor delivery!!!!

Allison was so very helpful. She was professional, knowledgeable and friendly. She listened to what we wanted and provided options. We purchased the cobalt blue sofa, loveseat, chair and entertainment center with additional side pieces.

Liz and Mo were simply Amazing!!! They gave us exactly what we wanted and they were quick! If you need something, please visit them!!!

We had a fantastic experience buying our first bedroom set as a couple, thanks to Dena. She was knowledgeable, patient, and made the whole process smooth and stress-free. Truly grateful for her help! Highly recommend!

Liz was great! And the manager was helpful with pricing.

Wonderful experience with our salesperson Liz! We purchased the Next Gen DuraPella Performance Fabric 6-piece dual power reclining modular sectional wirh a console. Liz helped us find the model, patiently worked with us as we looked at our options and answered all our questions. Mo did a great job explaining our purchase, warranty and paperwork. Highly recommend Liz at Ashley if you are looking for something new at home.

Dena and Mo were amazing!!! Great service, very patient ,friendly, and professional!!! I am very Happy and satisfied with the service!!! 🥰

Allison was very helpful today with us getting our bedroom sets (2) plus Sealy mattresses our chair lifts too. With matt protectors. We are set for our new home. She was very kind, knowledgeable in get us the right items for home. We will be back to see her soon!

Randolph and Dana were very helpful and we had a great experience.

Allison was very helpful and made my purchase of a leather couch easy!

Dena was so good!! Very thorough and answered all our questions with ease and helped us find the best furniture for us.

Dena was an absolute help. Great attitude

Trina was phenomenal in assisting with our purchase of a gorgeous bed and dresser. Will definitely be back

Trina did an absolutely amazing job helping us pick out an amazing bedroom set.

Allison was a very nice lady that help us today We were passing thru here ever come back will see her lovely store

Trina and Tommy are fabulous! Great experience, great furniture and excellent customer service!

Liz was so helpful and did great finding my furniture. She helped me pick out a beautiful bedroom set and mattress and I’m so excited to get it!

Mr. Randolph helped me gather my thoughts and pick the perfect bed frame and mattress! He was patient with me and his customer service was nothing short of amazing!! If you come into a Ashley store you should definitely see him!

No is so great to work with. Great customer service!!

Dena provided exceptional assistance throughout my entire experience at Ashely.

My Dad and I came in to see about purchasing the Lindyn couch and Mrs. Allison helped us. She was very helpful and knowledgeable.

Tommy was great , he was very helpful to me and my Husband he deserves a raise lol.

Ashley is such a welcoming environment! I’m a indecisive person and have a hard time Picking furniture, but I don’t have to worry about holding people up because Ashley has Such great employees that’s patient with me!

Liz did a wonderful job helping me purchase a bed, and mattress set. She also guided me through the comfort process of purchasing a mattress. Very friendly and thoughtful.

Awesome team! Kam, was outstanding and was very accommodating with my needs. His colleague Mr. Mo, was just as fantastic and understanding.

Allison was very professional. Great service. Thanks again

Kam was very nice and helpful, got me the best deal alongside Tommy the manager!

I love Ashley furniture!! I just bought a beautiful teal sectional and can’t wait to get it. Thank you to Trina for the help. If you ever need anything, make sure you ask for her. She will forever be my go to person for furniture

Allison was phenomenal! Huge help after a long day of furniture shopping elsewhere. She was patient with us, knew all answers to our questions and gave fantastic service! Thank you, Allison!!

My experience here was great, Allison was great and so was the manager. They showed me around the entire store and took the time to break down prices and work around my budget. Great store!

Had a wonderful experience

I walked in just to browse but ran into Tommy. He was patient, very kind, and resourceful. Needless to say, I purchased some beautiful furniture for my new home. Be sure to ask for Tommy when you stop in.

I had an amazing awesome experience with Mr Randall Strickland and Mo they were great. I am surely gonna enjoy my new hutch and accessories.

They are really good. They got good furniture so that’s why I gave them a five star and they got beautiful things in here. You can get the really things that I’d like. Dena

Dena she was awesome nice and very good help I would let her shop for my furniture

dena was GREAT at serving us.

Tommy at Ashley’s furniture was super helpful and nice!

Tommy was absolutely amazing! A true delight! Go see him today!

Trina and Tommy were great! They were extremely helpful and very nice to work with!

Allison did a great job helping me find a couch and did her best to ensure I got the best couch with the best deal!

Thanks to Ms Allison the purchase was easy and quick! We

Dena was great helping me get my new recliner!

Allison was great today. And she helped me furnish three of my bedrooms

We love their furniture! Great service great prices! Very professional and friendly.

Trina and Moe was very helpful. I told them I was closing on a house and couldn’t have my credit run or make a large purchase and they did everything possible to get me what I needed with compromising my up coming closing

Dena and Mo were amazing and provided exceptional customer service!! We will definitely be coming here for our future furniture needs!

Dena and Mo were amazing and very helpful!

Had an easy and welcoming experience here. Randolph helped me find two pieces of furniture that were perfect for me and I’d absolutely recommend anyone else shopping around to speak with him.

Deana and Mo were amazing. I got a great sectional couch and dining room table. Fantastic.

I had the best experience with Dena at the Ashley Store in Montgomery. She answered a ton of questions and helped me to rearrange the furniture to everybody’s liking.

My experience was great with Randolph!

My husband and I have been searching for a bed set for about 2 years and finally found one! Dena was very helpful, and helped us find the perfect set just for us!

Allison was fantastic, wonderful in assisting me today to get finance. I got a beautiful bed that I needed. She is truly knows her stuff!

Awesome job

Wow they really are awesome come see them and ask for Kam

Hubby finally getting his replacement recliner soon. Dena was super friendly and even pulled a little bit of magic. Can’t wait for it to come in. Thanks Dena! 😀

Ashley's Home Furniture is my favorite place to be! Never want to go home! Currently moving in. Thank you Kam!! ☺️

Excellent service 👏

Dena was great

Mo was the best! Just purchased a new home and came in and he helped me find the perfect bedroom set! Exactly what I was looking for. The service was great from the time I walked in until I walked out. If you’re looking for good furniture and great service come see Mo!!!

Ask for Dena. She is amazing and will make you feel like family

Dena was awesome! We got 2 new recliners!

Great customer service shout out to Kam he help us with everything we needed.make sure yall go see him..

Dena was awesome and hard working!

Highly recommend Ashley Furniture! Ask for Randolph - he was honest, kind, and conversational! He won’t lead you wrong!

Kam was excellent help! I will be back just to shop with him . I loved my experience

Great Experience, great customer service!! Go shop with Kam✊🏾

Randolph was great! He sold us everything we needed and more! Thank you guys

Randolph was great! I appreciate ensuring he did

Kam was wonderful

Very good service from Cam

Kam was a great help

Allison gave us great customer service !

Kam was our sales rep & that young man needs a serious raise. Kam was not pushy. He welcomed us into the store, introduced himself & told us if we had any questions he would be happy to help us. I WILL RETURN TO THIS STORE IN THE FUTURE BECAUSE KAM WAS FANTASTIC, PRICES WERE REASONABLE SO WE BOUGHT A COUCH, LOVESEAT & A RECLINER ❤️

Randolph was amazing! He was attentive and took the necessary time with us to get not only was we needed but exactly what we wanted. He is a professional with knowledge of all the products offered by Ashley. He is a true accent to the Ashley Corporation. Thank you Randolph for all your assistance!

Randolph, was helping and professional. He immediately help me to get what I needed in least than 30mins. He help me to choose a beautiful sofa and loveseat set. Great Job Randolph. Looking forward to seeing you next time.

Thanks to Dena for a good experience

Allison was very nice and attentive to detail!

Randolph was my salesman and Mo was my Manager. Both were super helpful, professional, and nice!

Great experience; very knowledgeable I would recommend this salesman to all customers!!

Randolph was amazing made the process easy and fast

Wonderful experience at this store! Dena and Mo were fabulous!!

Allison was great. Very detailed, knowledgeable, and helpful. She helped us purchase a brand new bedroom and mattress set. Highly recommend.

I came in here in a hurry and was met by a wonderful gentleman named Mo. He took his time showing me around and was able to direct me towards a product I liked and fit my needs. So definitely be back

He was very helpful, real man all my friends and family to come and see him. He’s polite and very helpful.

Mo is great and helped us find the perfect recliner! Thanks!

Great salesman Kam was very helpful!

Kam took very good dare of me.. Thanks Kam

Make sure you ask for Randolph. He did a fantastic job getting me set up for my new home today! Very easy to work with

Allison was great today and I will be back soon to shop with her again.

Allison helped me and made my bedroom search so easy!! I appreciate a great worker!

Randolph was very nice and personable. It was a pleasure working with and recommend him to anyone looking for furniture

I was greeted and assisted by Randolph and he was excellent! I came in looking for a sectional with a budget. He was able to find me a sectional that I LOVE also within my budget.

Kam was great! I got myself a beautiful sectional and chair. Can’t wait for my delivery!!

Awesome customer service from Kam and servicing manager!

Allison was amazing and helped us find the 2 recliners that we needed

Alex was super helpful in my purchase of a brand new dresser and mattress, come see him at the Ashley on the blvd!

We had Ms Dena & she was the best very informative & super nice. Ask for Ms Dena u will be satisfied.

I loved Dena's service and attention. She was very helpful when it came to choosing the best option for my first sofa. She's a very patient and charismatic person!

Kam was a great help throughout the entire process!

Very good experience. Everyone was nice and welcoming!

I went in just to look but Mo was so great that I've left with house COMPLETELY FINISH!!!

Dena was the best! Please ask for her! She got me the best deal on my new bedroom and living room sets! I also got a protection plan!

Carole Ann Doughty was so wonderful in helping me select a recliner. She was knowledgeable and personable. She is a great asset to Ashley Furniture Company. I will definitely come back to shop with her again!

Denna was wonderful will definitely come back for my sofa. Thanks for the best service denna and nick.

I came here getting furniture for the first time for my new place . Ms Carlyin helps me and was amazing . The whole Staff is amazing

Randolph, was amazing and very professional and on point. And very friendly!

Allison was wonderful! She helped my son and daughter-in-law find the perfect sofa and loveseat for their new home!

Allison was very helpful and great!

Randolph he is pretty good I had no problem with the customer service

ALLISON! She’s was a great help…this is my second encounter with her and both times she provided fast and awesome customer service.

Randolph was AMAZING! Had the greatest experience and will be back. Love love my new bedroom set!

Kam, Dena and Mo are the greatest! We purchased two bedroom sets, mattresses, and a reclining living room set.

Dena was wonderful to work with. She answered all of our questions’

Very Friendly and Energetic!! Couldnt have gotten anyone better!

Best experience ever!! If you need furniture come to Ashley furniture store on the eastern bypass and please ask for Kan or Dena.

Kam was great!!!

Awesome place with awesome representatives!! I would highly recommend to anyone, come check them out!!!

Miss Carole Ann is the best at the Montgomery location. She took her time to show all the wonderful mattress Ashley has to offer. Very nice and welcoming. Thanks.

Excellent service by Cam Pettway today!

We walked in looking for bar stools and left with coffee table and two end tables. Great shopping experience with Dena and Alex. Will be going back.

Kam was outstanding professional salesman! He’s was very knowledgeable and customer oriented.

A young man named Kam helped me out & was very helpful, patient and sweet.

I had a great experience working with Mo. From the moment I walked in, he was friendly, knowledgeable, and truly listened to what I was looking for. He offered helpful suggestions without being pushy and made the entire process smooth and enjoyable. His professionalism and attention to detail stood out, and I’m thrilled with my purchase. Highly recommend him if you’re looking for quality service and a stress-free furniture shopping experience!

I have a great experience at Ashley furniture Randolph a Salesman who really put effort into in helping me get the furniture I really liked and wanted so everyone go see Randolph at Ashley furniture in Montgomery

We were shopping for a specific size table and swivel chairs. When we did not find what we were looking for on the showroom floor, Mo, the salesperson, patiently asked questions and searched until he found what we were looking for. He promptly ordered and our chairs and table were available within a week. Overall, a good shopping experience.

I had the worst experience here buying furniture that was already broken when delivered and having to keep it and call them continuously about it I have never been in s situation where you can't just replace something cause you never used it

Great Customer Service!

I was skeptical about coming to Ashely at first, but Mr. Randolph assisted me with choosing quality furniture and I even got a really great price to furnish bedroom, living room and dining room.

Kam was amazing!

EXCELLENT CUSTOMER SERVICE. I WOULD PREFER DENA TO ANYONE. GO BY TO SEE HER.

Allison, was very helpful in finding us the perfect living room furniture for our new house

Shop with Ms Allison I brought a mattress, bed and night stand wonderful women very helpful and kind .

Allison, was super nice, she helped us a lot, and she helped me get my dream white bed that I’ve been wanting for a while.

I walked in here today with a mission to find a living room set and some bedroom furniture. Ms. Allison greeted me oh so kindly and walked me around the store til we found something that fit my needs. Service was excellent! I'll definitely be back for more

I enjoyed my visit here! Allison was very nice and informative.

Allison was wonderful get me stoneland sofa n recliner set me n hubby love it! Great lady that helps us get want we wanted. Go see Allison!

Mo is so sweet and knowledgeable about Ashley Furniture.this man was everything. He explained everything in detail and was very honest about Ashley’s terms and conditions. I didn’t purchase anything, however when I do I will be back. Thank you

Mo was very friendly and had outstanding customer service. He was very flexible and got me exactly what I wanted. I love it!!!

Kam was the best!

Worked with Summayah in Montgomery store. She was nice and helpful.

Summayah was very helpful

Summayah was very nice knowledgeable and patient. She gave great feedback and assisted us from the time we entered until the time we left.

Summayah was so awesome! Very sweet and informative of every piece. She knows what she’s talking about and very detail to knowledge. If you want great experience and wya customer service please go see her

Mo was great!!!

Summayah was very helpful so kind she went the extra mile to make sure we we satisfied.

Moe was great. He got us what we wanted for the right price.

Summayah was very helpful!!!

Summayah was great! She was very helpful and knowledgeable.

Went to Ashley's Furniture store on the Blvd in Montgomery, Al and a kind gentleman named Mo assisted me with me ordering parts for my furniture that was lost in moving at no cost to me. I was very thankful for his assistance because I needed a win for the day. 😊

Summayah was very helpful.

Summayah was very helpful and informative!

Allison was fantastic!! Excellent customer service!! We live in Enterprise and she went above and beyond!!

Dena was absolutely amazing. She is the best. I have never felt more comfortable with anyone.

Summayah did an amazing job and I will be sending more of my family members here to see her.

Dena was awesome! Want buy anywhere else!

Came in to look at a bed thanks to Ms. Allison who was very attentive, helpful and a great salesperson i left with a whole king size bedroom set with a new mattress. Thanks Allison you are awesome.

Summayah was exceptionally patient and kind 😇

Summayah is the best please ask for her if you visit Ashley Homestore on the Eastern Blvd

SUMMAYAH IS THE BEST IF YOU NEED HELP MAKE SURE SHE IS THE ASSOCIATE SO UNDERSTANDING AND PATIENT

Summayah was great she helped us with all our needs

Mo doesn’t just sell great furniture. He also makes great movie suggestions. This is our second time here and we’ll definitely be back any time we need anything. Thank you Ashley!!!

Mo was great very helpful.

Great store and awesome selection on mattresses and leather sofas. Friendly and professional.

Summayah was very attentive and very helpful!

Mrs. Allison was awesome! She was patient and kind. Showed us all options and did not rush. Very informative and knowledgeable of all items! Please check them out! We bought a sofa, loveseat and ottoman for a great deal!

Summayah did a wonderful job and was very professional.

Summayah was very helpful with finding the mattress and bed frame and nice

Summayah wonderful worker very knowledgeable of her job. Great job!!

Very friendly and great customer service thanks Mr.Randolph

Summayah was so helpful finding the perfect mattress. We got a new bedroom set and couch as well. She was so friendly and accomodated my family.

Summayah was excellent. She was very professional and knowledgeable.

Allison was wonderful in helping me get my bedroom set today and mattress set too. With her knowledge in this business truly helped get what I need to move to a smaller place. Please see Allison. Very lovely to work for.

Summayah was extremely helpful. She was very knowledgable.

Randolph did a great job helping me I will do business with him agent and again😍

Summayah was great.

Randolph helped me find exactly what I wanted!

Summayah has great customer service, will be back😄

Summayah is fabulous!!..you need to ask for her she will do you right!!

I went to Ashley’s not sure what sectional to get for my first sofa purchase. Mrs. Allison helped me out a lot I found a sofa and loved it a lot

Summayah did an excellent job showing me everything I was interested in buying and she was so patient. Please ask for her if you are ever interested in buying some furniture.

Such a great help. Explain a lot not just size but comfort.

I worked with Summayah and she was very helpful!

Summayah was very professional and friendly!

Great customer service!! Dena was very friendly and helpful..thanks!

Dena was very helpful and polite! Highly recommend

Chicago MO was amazing , he help me get EXACTLY what I wanted!!!!!

Chicago Mo can make it happen !!!

Very helpful, Randolph is the BEST!

Mo took his time showing me around the store. He was very friendly and knowledgeable about the products. I'll definitely be back for more:)

Great customer service experience with Randolph. He helped me to find just the furniture that I've been looking for (weeks). Very kind and helpful. Thankful that he was my salesman.

I went in Ashley’s Funiture today, just look around because I am thinking about upgrading my living room set. Mo greeted me upon my arrival, ask me was it anything specific I was looking for, etc. He was nice and willing to help me decide on a new living room set. Also, he encouraged me to have a set on some of the set I was looking at, and even made me aware that Ashley’s have a sale going on at the moment. Mo is a nice sale rep, that is willing to go that extra mile to assist the customers.

Summayah did a fantastic job we enjoyed her performance

Summayah was a great help! 5 stars all day

Mo was such a big help!

The sales assistant Summayah was very helpful with helping me find the product I was looking for .. I recommend everyone to ask for her assistance once you go in

Summayah

Excellent place, very friendly saleswoman Summayah who helped me, definitely my favorite place for home shopping

Mo was amazing. Definitely shopping here again!

I LOVE DENA! I will not purchase anything without her being here so give her a raise!!!!!!

Mo is the person to see. The moment you walk through the doors, he will make you feel like family and not a customer.

Alex, kam, summayah were extremely helpful excellent customer service skills and very quick process I received the product I wanted with a smile.

Great experience with Mr Randolph. Great furniture as well.

Allison went beyond her expertise in getting our beautiful leather sofa set. Truly enjoy her helping us in this great shopping experience We will return again to purchase more!!

I've been needing to buy a new sofa, and came into the Boulevard location today after seeing a new sign outside. This store is GORGEOUS and clean! Kenyatta greeted me at the door and I was so impressed with her knowledge and easy personality. She wasn't pushy and made it a comfortable decision to upgrade to a leather reclining sofa. The managers Tommy and Nick were wonderful to talk with when it came to explaining the delivery process as well. Cannot recommend them enough!

Great customer service and very professional. I would recommend her to anyone.

Carol Ann is extremely friendly and helpful.

What can I say about Alex and his team at Ashley Furniture? My husband and I recently purchased a new home, and when it came time to furnish it, I chose Ashley. As a loyal Ashley customer, I truly appreciated the outstanding customer service—the team answered all of my questions and made the process seamless. A special shoutout to Allison, my sales associate, who maintained constant communication with me throughout the entire process, even amidst the hustle and bustle of moving. And a big thank you to Alex for assisting me with my account application. Their dedication made this a great experience!

Dena provides the best Customer service I have see and is top notch!!!

Dena is Very patient and and easy to work with to find my bedroom set

Allison was absolutely great! She was so helpful and patient with me! I will definitely purchase from her again!

I received the most professional care today at Ashley’s. I am very excited about my choice. Mr. Randolph was excellent!!!

Dena was awesome and will never buy furniture from anyone else.

Randolph was excellent!! Great rapport, humorous, extremely friendly and helpful.

I love their selection of furniture, they have everything you need! And Dena was so helpful and professional, she went above and beyond to help me find what I was looking for.

I had a great time with Dena today! Sent from God!

Allison was great!

I love the quality of my furniture so much. I had a huge purchase in 2021 and Allison and Emmitt was absolutely amazing!!! I decided I wanted another Chair like the one I purchased in 2021. I thought I couldn’t get it. But Dena was so patient&helpful with me. She throughly searched my old order and helped me with my purchase. Dena, was super kind, sweet and patient with me. Over the phone experience was phenomenal. Thanks to her kindness towards me. I’ll be shopping again soon.

I would like to take the time to Thank Dena for going to the highest to get my order purchased as quickly as possible. I had to travel 2.5hrs from Georgia to pick my Mother out some living room furniture. When I walked in the door I meet Dena. I showed her my list and she asked me to look around while she check the inventory. Lucky everything but one item I was able to purchase. This process only took me about 1.45min. Ashley has my business from here on out. Dena’s service was very much appreciated and good employees are hard to come by, especially when they truly care. I even told Dena, I will only purchase from her. It was a pleasure doing business.

Mo performed his work in an exemplary fashion in showing me furniture. He was friendly, helpful, and very patient! I will always ask for Mo in the future when I need to buy furniture. Give that man a raise!!! Sharon Meehan

I just got the house package deal and it was amazing. Mo was great and helped me pick everything out. I’m extremely satisfied and will definitely be back for more

Mr. Randolph is the best of the best with helping me pick my 1st real furniture set, the experience is 10 out 10 he took his time with showing me everything I was interested in and we picked the perfect sectional for me. Mr. Randolph and Alex was truly the best salesman.

Alex and Mo, the two best you’ll know, for furniture I search no more, because this store is furniture galore, I felt relieved when I walked through the door, the service was everything but poor, this experience is one I will never forget It has truly been one I’ll forever adore.

Dena was awesome throughout the whole process!! Very caring and attentive to my wants and needs when it came to finding the perfect bed.

My experience with Ashley Store Montgomery was amazing. The service was great and my salesperson was amazing. Thank you so much Carole Ann Doughty for helping me find the perfect bed.

Mr Randolph was very helpful with finding the furniture that I was looking for. He was kind and answered all of my questions. Alex was friendly as well!

Mo was very helpful and thoughtful. I truly enjoyed working with him. I will certainly refer my friends. OK

Mo was very helpful and gave us a great deal!

I had an amazing experience at this store. Mo is a blast to work with and made sure we found exactly what we wanted. We’re so happy we stopped in and will definitely be back for more! If you wanna be treated like family, come shop with Mo

The people here are top notch. Moe was absolutely great. super nice and extremely helpful. Best sales representative I've ever met. If your in the market for furniture see Moe and get treated with respect...

Mo was very helpful and made the whole experience amazing!

Dena was very knowledgeable and helpful.

My husband and I had a very pleasant experience with Mr. Randolph. He made us feel like we were talking to family with all of our questions. The atmosphere is very pleasant and friendly. We purchased our living room furniture yesterday and can hardly wait for it to arrive. Thanks again, Mr. Randolph.

Allison was great in helping my mom pick out some furniture form her new house. Thanks again for all the help and we look forward to coming back and shopping with you again!

Mo Was very helpful and friendly, and made me comfortable with my purchase.

I walked in here looking for a piece I couldn’t describe. We spoke to Mo and he asked questions and narrowed it down to the best piece. We’ll be back for sure :)

Dena was amazing! Fun to talk with and very helpful!

Randolph is a plseant a nd patient man He smiles easily and easy to sale

Excellent customer service ...Mr.Randolph the very best !!!!

Randolph was a great person he helped me pick the furniture I wanted

Stopped in to take a peek in the Ashley Home Store (Montgomery location) and was greeted by a sweet sales lady, Carole Ann Doughty. She worked hard to get me to a price that I was happy with on 2 rooms of beautiful furniture. I absolutely can’t wait until it is delivered and set up. Great price on furniture, delivery, and great add-on option for insurance. Highly recommend this store and Carole Ann!

Mo is an awesome person and salesman will definitely send people to him

Mrs.Allison was a wonderful salesperson and if I have opportunity I will buy something again I will with hers my salesperson thank you

This store was great, everyone was so kind and friendly! Carole Ann helped me every step of the way and was so patient and helpful in making sure I found just the right pieces. I enjoyed working with her so much I truly feel like I left with not only new furniture but a new friendship!

I love the service Mo was great

I had a wonderful experience at Ashley Furniture Store. Moe was an excellent salesman and helped me choose the perfect furniture for my son’s bedroom. I will certainly recommend this store to all of my friends and family. Ask for Moe!

Carol Ann… is the absolute best!! She has been beyond helpful in navigating us through purchasing furniture AND welcoming my family and I to Montgomery, telling us the best, scenic places to visit and eat. I came all the way to this store to work with her! Thank you so much for being you! And look forward to working with you again soon.

I love the bedroom set I got from here! Mo did a great job helping me find it and I’ll be back for more!

Mo was amazing! He listened to what I needed and took really good care of me. He had a nice beard too

Mo is awesome! Knew exactly what we needed and made shopping easy!! We will definitely use him again for all our furniture needs

A complete joke. Please cancel this order. I did not sign anything and refuse to pay 36% interest on anything.

A+ service

Allison showed very great customer service. Her patience is top tier and she makes sure you get what you want. Thank you for your service today Allison.

Randolph was great and very helpful!

Extremely helpful!

Mo was so helpful very attentive, like to smile and have great product knowledge, good listener

Great experience with Allison. Will definitely be back! 😊

Mo did an amazing job showing me around the store

Randolph was a very professional, and friendly. Attentively to my needs, didn't rush me on what I need. Great guy!

One word to attempt to describe Dena, Awesome! She took time with me to show me every option possible. She listened and understood the space we had to use and even the colors associated. She went all over the store to bring in pillows and blankets of the colors discussed so we could see how it would work in our home. Buying furniture is a BIG decision. She was so very helpful and included others on the team to help show us the real value of each piece and the build that made it Ashley. If you are looking to buy furniture, I would highly recommend Dina and the entire team at this location. They are very low pressure but very high on knowledge of their product. They make the buying experience well worth it. You will want to buy from them.

Ms.Caroline was the best go visit her she helped keep my kids busy absolutely loved her.

I recently purchased an item.from ashley furniture and allison c was my sales person she was awesome she seemed to know exactly what i was looking for with just a slight description. She is an asset you your company. You need more employees like her. I will be back

Awesome customer service

Great mattress gallery, ask about the custom sleep fit

Excellent in store service and the store looks amazing!

Dena was awesome and so was Alex

I got 5 TEMPUR mattresses for my mansion, thanks blvd team

The neon glow of Ashley Furniture pulsed like a beacon in the ink-streaked night, untouched by the chaos of the latest Turf War. I had battled, dodged, and inked my way through the city, but my true fight had just begun—the quest for the ultimate throne, a couch fit for a champion. And there, standing at the gates of the showroom like a final boss, was Tommy the Inkslinger. His coat was splattered in a thousand colors, the marks of a veteran in the war of furniture and finance. His eyes, sharp as a charger’s scope, locked onto me. “You think you’re ready?” he growled, flipping a price tag like a Duelie primed to fire. “These aren’t just sofas. They’re fortresses. They’re legends. They’re built to withstand the tides of battle and the weight of victory. You walk in, you better be prepared to claim your seat like a true warrior.” I stepped forward, the weight of my decision heavy as an ink tank. Before me lay sectionals deeper than the trenches of Mahi-Mahi Resort, recliners smoother than a perfect Squid Roll. The showroom stretched endlessly, an ocean of comfort, a battleground of choice. And I knew—only those bold enough to take the leap would ever know true rest. Tommy smirked, sensing my resolve. “Then sit, squiddie,” he said. “And let destiny do the rest.”

The wind howled like a banshee. The rain lashed against my skin. I had been adrift for what felt like years—wandering from store to store, drowning in an ocean of flimsy end tables and overpriced chaises, my soul battered by the relentless storm of bad customer service. And then, I found her. Ashley. The great, hulking temple of home décor, standing tall against the raging squall of mediocrity. Her showroom lights flickered like the beacons of a distant lighthouse, guiding the weary homeward. But standing at the gates, barring passage to the unworthy, was Tommy. Tommy the Unyielding. The Keeper of Discounts. The Watchman of the Warehouse. He Who Knows the Weight of a Good Recliner. He stood before me, weathered as an old sea captain, eyes sunken but burning with the fire of knowledge only he could bear. His coat, tattered from years in the trade. His hands, calloused from lifting countless armoires, dressers, and unholy amounts of discount ottomans. “Ye think ye know comfort, do ye?” he rasped, voice like a shipwreck grinding against the rocks. “Think ye can just waltz in here and claim a throne fit for the gods? Nay, lad. Furniture’s a cruel mistress.” He circled me, sizing me up like a man who’d seen too many fools sink beneath the weight of an ill-chosen sectional. “These tables? Sturdier than the hull of an old whaling ship. These couches? Softer than a mermaid’s whisper, aye. But not just any man can handle such majesty. Ye got the mettle for it? Can ye bear the burden of true comfort? Or will ye crumble like so many before ye, weeping into the cushions of regret?” A pause. The wind shrieked outside. I swallowed my fear. “Show me the best you’ve got.” A terrible grin split his weathered face, teeth glinting like ivory in the dim showroom glow. “Aye,” he said, clapping a hand upon my shoulder, the weight of a thousand furniture deliveries in his grip. “That’s the spirit. Welcome to Ashley.” And so, I followed him into the depths of the showroom, where legends were forged and weak chairs were sent to die. Let it be known: If ye seek furniture that will outlast the tides of time, the weight of life, and the fury of the storm—ye seek Tommy, the Keeper of Ashley. But beware. Once ye set foot in his domain… ye may never leave.

If you’re shopping for furniture, do yourself a favor and go to Ashley Furniture— and ask for Mo! From the moment I walked into the store, Mo provided an absolutely outstanding shopping experience. He was not only welcoming and friendly but also incredibly knowledgeable about the furniture, materials, and design choices. He took the time to listen to what I was looking for, my style preferences, and my budget, and then guided me toward the perfect pieces without any pressure. What truly sets Mo apart is his patience, professionalism, and genuine dedication to customer satisfaction. I had a lot of questions, and he answered every single one with detailed explanations and honest recommendations. He never rushed me or made me feel like just another sale—instead, he made sure I was completely comfortable and confident in my choices. He even walked me through different fabric and color options, explained warranties and financing in a way that was easy to understand, and helped me find the best possible deal. Beyond his expertise, Mo is just a great person to work with. His positive energy and enthusiasm made furniture shopping a fun and enjoyable experience rather than a stressful one. He went above and beyond, ensuring that my order process was seamless and that I would be completely satisfied with my purchase. I cannot recommend Mo enough! If you want top-tier customer service, expert advice, and a smooth, stress-free shopping experience, go see Mo at Ashley Furniture. He truly cares about his customers and makes the entire process easy and enjoyable. I will definitely be returning to Ashley in the future—and I’ll be asking for Mo every time! Thank you, Mo, for your incredible service! You’re the best!

Dena was extremely patient & helpful. Thank you for a great experience @ Ashley Home 🏡 Store. You made me feel right @ home, & I’m am so excited about my delivery 🚚. I had a wonderful experience today @ the Montgomery store!

THE FURNITURE QUEEN: TOMMY STORMBORN, BREAKER OF BAD DEALS I entered the showroom as a weary traveler, my home a barren wasteland, my furniture unworthy of the throne I was destined to rule. But then—she appeared. Tommy Stormborn of House Ashley, First of Her Name, Queen of Comfort, Khaleesi of the Great Showroom, Breaker of Bad Deals, Protector of Cozy Spaces, Mother of Recliners, The Unyielding, She Who Brings the Lowest Prices. The air crackled with power as she approached, her gaze sharp as Valyrian steel. “You seek a kingdom,” she said, her voice rich as dragonfire. “A realm of comfort, of elegance, of unmatched luxury. Fear not—I shall lead you there.” Beside her stood Ashley the Wise, keeper of great knowledge, whisperer of home aesthetics. “We have awaited your arrival,” she said. “The time has come to claim your rightful throne.” With the power of a dragonrider, Tommy swept her hand across the showroom, revealing wonders beyond measure—sofas deep enough to cradle the most battle-worn rulers, dining tables grand enough to host the lords and ladies of old, beds softer than the clouds above Westeros. The deals, oh, the deals—so mighty they shattered the chains of overpriced tyranny! “Sit,” Tommy commanded, and I obeyed, sinking into a throne of unparalleled luxury. And lo—I knew, in that moment, that I had found the One True Furniture Queen. Let it be known across the realm: If you seek the greatest furniture in all the land, kneel before Tommy Stormborn. For her service is unmatched, her prices legendary, and her reign over home décor—eternal.

Kd And lo, I wandered the barren desert of overpriced and inferior furniture, my soul parched, my dwelling empty as the wilderness of Sinai. For forty days (or perhaps but an afternoon), I searched for a sign, a beacon to lead me from this place of despair. And behold! The doors of Ashley Furniture opened before me, and within stood Tommy, a guide most wise, a prophet of quality and savings. With knowledge as vast as the tablets of stone, he did speak of sofas sturdy and tables strong, of fabrics resistant to the trials of time, and deals so great they could shake the very foundations of Pharaoh’s palace. And beside him stood Ashley, a woman of great kindness, whose counsel was as manna to the lost and wandering buyer. “Fear not,” they declared, “for we shall lead thee to the land of comfort and style, where reclining chairs flow like milk and honey, and no home shall be left barren.” And I, moved by their wisdom, did follow their words, and lo, I beheld a great and mighty sectional, firm in its craftsmanship, soft in its embrace, as a cloud by day and fire by night. Thus, I say unto all who seek a refuge of comfort: Go forth to Ashley Furniture and seek out Tommy and Ashley. For they are as Moses and Aaron of the modern age, leading their people from the bondage of poor furniture choices into the promised land of perfect home décor. Amen and amen.

Lo, I entered the halls of Ashley Furniture, weary and burdened by the tribulations of my dwelling’s emptiness. And there stood Tommy, a man of wisdom and good cheer, whose countenance shone like the morning sun upon the weary traveler. With knowledge vast and patience unshaken, he spake unto me of sectionals and dining sets, of fabrics that endure and craftsmanship that doth not falter. And lo, as Moses parted the Red Sea, so too did Tommy part the veil of uncertainty from mine eyes, leading me forth unto the promised land of comfort and style. Behold, Ashley Furniture was as Canaan before me, flowing with discounts and divine selections. And yet, not alone did he labor in this holy work, for with him stood Ashley, whose kindness was as an overflowing cup. Her counsel was steadfast, her guidance sure, and together they were as pillars of wisdom in the temple of home décor. Verily, I say unto you, if thou seeketh a couch upon which to rest thy weary bones, or a table around which to break bread with thy kin, look no further than these faithful servants. For their work is blessed, their bargains mighty, and their hearts filled with the spirit of true service. Go forth, ye who seek furniture, and be not afraid. For Tommy and Ashley shall lead thee to comfort everlasting. Amen.

Allison was very helpful for me to get my dining set for my home today. Recommended her.

He was so very nice go by and check Randolph

Kenyetta is a tremendous Sales Assistant. She is very attentative to her customers and take their needs and intetests personal. While visiting Ashley, ask for Kenyetta. You will be served wonderfully!!

Randolph was an excellent person to work with while investing in my family furniture. I say this because he took the time to show us what was available and if it wasn't he would have it ordered. There is no one else I would want to buy furniture from.. ever. Randolph will help you make the best choice for your family. You won't regret it!

Allison was wonderful help and help me find the sofa I desire in my home

Wonderful service! Mo was very helpful and polite and friendly! He helped me find just what I was looking for.

Mo was a great and very knowledgeable of the stores merchandise. The store is extremely clean and organized. The staffers are constantly in laughter with each other. If you are looking for a location that is not so pushy with sales pitches, go their. Mo and the team will take care of you.

Mrs Allison thanks so much for helping my son find his perfect bed. You were absolutely a delight to work with, very nice and helpful. We look forward to coming back to see you.

Sure! Here’s your heartfelt review with that addition: ⭐⭐⭐⭐⭐ I had the most amazing experience at Ashley Furniture! From the moment I walked in, I was greeted with warmth and kindness. The staff was incredibly helpful, patient, and knowledgeable, making sure I found exactly what I was looking for. The quality of the furniture is top-notch, and I couldn’t be happier with my purchase! This experience was more than just buying furniture—it was a step toward rebuilding my life and creating a space that truly feels like home again. It’s rare to find a place that not only provides beautiful pieces but also makes the shopping experience feel so effortless and enjoyable. My home now feels even more cozy and inviting, thanks to Ashley Furniture. I highly recommend them to anyone looking for quality furniture and excellent customer service! Thank you, DENA WYNN AND ALEX BAKER, for helping me bring my vision to life! ❤️ I AM SUPER EXCITED plus I have a bonus family now. I LOVE YOU GUYS

Mo was a great help today with what I was looking for....

Randolph was very helpful and patient. He was knowledgeable on where the furniture that I described was in the store. Blessed to have him as my sells person.

Mo has great people skill made everything easy when it came to designing

Mo was great an very helpful

Greetings All, I would HIGHLY recommend going to Ashley Furniture on Esatern Boulvard and ask for Mr. MO the salesperson. As a retired military member with 8 moves in my career thus furniture shopping was the norm. Mr. MO went ABOVE and BEYOND to help me select and get furniture delivered to my 91 year old mother! The PROFESSIONAL and EXCELLENT CUSTOMER SERVICE was the BEST I have EXPERIENCED. TRULY APPRECIATE you Mr. MO for your SUPPORT and ASSISTANCE. SPENCER Family!!!

Mo was excellent. He took his time and made sure everything was exactly what I needed. I really appreciate his patience and commitment to helping me find the perfect items for me

Randolph was fantastic and not pushy. He listened to what we told him and pointed us in the right direction.

MO customer service was beyond amazing! He exceeded my expectations! He went above and beyond for us to find us the perfect products in our price range! He didn’t rush, his personality and patience was everything. 1000/10 recommended!! I LOVE MY PURCHASE . My experience was the best yet I’ve ever had within customer service

The service was phenomenal thanks to Mo...I suggest anyone to shop at Ashley's furniture

Very friendly staff! Randolph was a great sales representative!

Lynn was such a big help I would recommend her.

Mo was amazing. Buying everything for my house from here. He treated us like family here which I haven't experienced anywhere else. He is very knowledgeable and resourceful. Definately a future go to for furniture!

I had a great and wonderful experience at Ashley’s Furniture 😍 thanks to Miss Lynn and Dena love you ladies

Ms.Allison was so helpful and nice she ensured that we had a great experience and made sure that i got the furniture i really wanted i would recommend doing business with her you wont regret it shes really nice and helpful and will make sure you leave satisfied

Randolph was great!

Ms.Allison went above and beyond providing excellent and professional service for us first time buyers, we will definitely be shopping again!

Worked with Lynn and Alex this morning, they were both wonderful and very informative. Within an hour we had what we came for and were out the door and on our way. Highly recommend

Mrs. Carolina was the best. She's very professional, courteous, and patient. The furniture was a good fit and the price was within our budget. We will definitely recommend Ashley to our family and friends.

Randolph is a great example salesman in this store, he really knows what he’s talking about , we actually accepted to purchase a sofa recliner in Ashley because of Randolph showed us better prices and styles. Dena was very nice and helpful when we needed to check out for our purchase, she explained very well what we needed to do.

Moe is great! Got a fantastic deal with them!

Randolph was so nice to work with. He helped me find exactly what I needed in a timely manner

Mo and Lin were great! Purchased a bed set and got a great deal. Would recommend!

Best store I've ever been to. Mo helped me out and took care of me. The store was very nicely set up and organized and Mo navigated me through it effortlessly. Definitely coming back for me

Mo great representative:)

3rd time at Ashley Furniture. Always a good experience but Dena made my husband and I feel like we were buying from family. No pressure and she explained everything; the pros and cons of everything we were looking at and what we bought.

Ashley furniture has great quality furniture. Caroline customer service is outstanding. She made sure I was happy with the furniture I picked before I purchased it.

Tyler was extremely helpful to help us bring our dream couch home.

Mo was extremely helpful and knowledgeable about store items. This was going to be our first stop of many for the hunt of the perfect chase couch but Mo was able to make it our last. Our experience was incredible. Thank you.

Randolph Strickland was great, he worked hard for me and my wife! Great team!

Very professional and kind. The kind of person you like to deal with.

Allison was great! Super helpful and made sure I got the best deal available.

This is our second purchase from Ashley and from Mrs.Allison, great customer service as usual, thank you and Alex for everything.

Allison is very knowledgable and helpful for me.

Mo did a great job showing me the store. Thank you :)

Randolf was a pleasure to deal with!

Lynn was our salesperson everything was wonderful.

Awesome experience! Dena helped us build out an amazing living room. Couldn't have had a better experience with this store

Allison was a great help!

Yesterday I made a call to the Ashley Store and spoke with Dena. I was having trouble ordering online. I went in to the store and she helped me find the perfect couch. She was super helpful. Will definitely call her again when I’m making my next purchase. Much better than shopping online. Can’t wait til my new couch gets here!

Mo was amazing to talk to. Very compassionate and polite

Excellent service, very informative and friendly.

Ms. Lynn was so patient and kind with me. Thank you 😊

They have great services thanks to mo I found what I needed I love there furniture.

In a galaxy filled with smooth talkers and sly merchants, true masters of the sales Force are rare. But at Ashley Furniture, I encountered none other than Tommy — a salesman whose powers rival those of a Jedi Knight. I came seeking only a place to rest after long hyperspace journeys, and Tommy guided me through the showroom with the wisdom of Yoda and the charm of Han Solo. With a flick of his knowledge-saber, he revealed the Maylee Bedroom Set — sleek, sturdy, and elegant enough to adorn the chambers of a Naboo senator. When I mentioned my back pain from countless battles against Sith and starship flights, Tommy did not hesitate. He steered me toward a TEMPUR-Pedic mattress, a creation so advanced it feels like it was engineered in the labs of Kamino. And paired with the Ergo Pro Smart Adjustable Base, I now sleep as soundly as if I were floating in a bacta tank. Tommy didn’t just make a sale; he brought balance to my sleep cycle. In a universe divided between light and dark, I now wake rested, restored, and ready to face the galaxy.

Randolph was really helpful

Mo & Mo was absolutely phenomenal in helping me find the perfect furniture for my home! He was very professional, kind, and helpful during this process! I will definitely shop here again for my future needs!

Randolph is the best… if you guys are looking for some beautiful furniture please I advise you to go see him…..he’s the best you want leave empty handed….Thank you Randolph you did an amazing job 🥳

Awesome customer service. Randolph Strickland

Moe was great

Mo was great

Allison was very kind, knowledgeable, and informative.

Lance was awesome to work with

Alison was very helpful and encouraging

Allison was very helpful & knowledgeable about the items we were interested in.

Our sales associate Lance was amazing - super friendly, knowledgeable and got us a great deal. We compared quality and price with another furniture store here in town and Ashley was definitely a win win on both factors. Highly recommend Ashley & Lance!

Allison was absolutely wonderful! She took great care of us. Definitely recommend her for any future purchases from Ashley.

She is a great person good to work with one of the best Love Carol.

Lynn was very helpful and was not pushy. Was very informative.

We were helped by Ms. Allison and she was very helpful and explained everything clearly. She listened to what we wanted and showed us many options. She was fantastic!

Lance was the best. He has a bubbly personality just like me. He went beyond to help me find a set for my little girl. Happy birthday Lance 🎉🎉

The customer service was amazing. Carole Ann and her team was great help. They helped us find our dream sectional and gave us an amazing deal. I would recommend her to anyone looking for furniture!

Great customer service, Ms. Carole Ann was an amazing help and supportive managers

Lynn was very helpful and had a great personality

Spoke with Lance! Great sales Rep. Thanks for showing us around. Will be back!!

Carolean and Chris provided us with outstanding service. They were knowledgeable about the store and it products.

Lance was friendly and informative.

Ms.Allison was exceptional! She made me feel like family from the time I walked in until the time I left. She also had a trainee but she was skilled enough to make sure I got everything I needed and patient with her trainee at the same time. If you walk in any of the main areas of my home you will find at least one piece from Ashley’s; that’s how much I love shopping there ☺️

Randolph was phenomenal…helped us into our new bedroom set!

Lance was a great help..I appreciate all the knowledge that he has about their furniture. They tried they best to help me get approved, and I fully appreciate that. Keep up the good work!!

Very patient and helpful.

Lynn was awesome. Very helpful in helping us choose 2 great couches.

Best hospitality in town! Randolph is helpful and easy on the eyes!! No pressure to buy and super knowledgeable!! I’ve bought before and will be buying again! Alex was super accommodating and overall a great experience! I love it here!

Today I went in to look at rugs for my living room and Lynn was extremely helpful ! I will be back !

Great experience. Very helpful.

Made everything convenient. Needed measurements, prices, colors, etc and Lance was spot on

Great service.

Loved temperament and she’s a awesome saleswoman

Lance and the staff were outstanding. Highly recommend

Lance and Alex were hugely helpful.