Ashley Montgomery, AL
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Great store , good prices.
Avoid Ashley. Ran into problem street problem ever since delivery. We made a large purchase last July and Ashley still has not completed the order. We were promised when we placed the order that we would get an update on the status every two weeks, that happened for the first call but not since. 2d we have had delay after delay with the products and the few products we have received had defects and poor craftsmanship. When trying to get replacements to resolve the defective pieces, it goes back to “its been ordered and you will receive it in a “couple weeks” Additionally we had had deliveries where it didn’t come with hardware and a dresser/mirror combo still is not complete because there is a splice on one of the support posts that attaches to the dresser. After working with management since October trying to resolve the issues, nothing has been attempted nor any effort to resolve.
Our salesman and manager was very helpful.
My Ashley experience this time was so disappointing I wanted to cry. I applied for credit in Aug 2021, was approved so I ordered a beautiful bed. It took 7 months for the bed to arrive but I was still excited when I finally got the call to schedule delivery. Ashley then called me the day prior to my delivery date to say I no longer had credit to cover the purchase. Sometime during the waiting period Synchrony bank reverted my credit account stating that Ashley had not "set aside" the purchase. When I tried to restablish the credit, I was denied so I couldn't receive my bed. Nothing was done by Ashley to correct this wrong so it shows that they didn't value me as a customer at all.
I went in with my mother who had already gone in and looked for some pieces of furniture. The guy that helped was very pleasant... at first. My mother did have a list of things she wanted and didn't want in her furniture and his frustrations became very apparent the longer we looked and ultimately ended with him telling her, "Well you have to give me something. You don't want this, this, and this but you do want this, this, and this. You're not being very reasonable." I had had it. NO ONE is going to speak to a customer that way- let alone my mother in front of me. I was very quick to tell him that if she was going to be spending X amount of money on furniture, she has every right to like what she gets. Will NOT be shopping here when I need furniture in the future. Will visit the Outlet- THEY were very pleasant!
Please do not purchase from this company!! They lie about what all the warranty covers and lie about your delivery date. They had us sign an illegal contract with a delivery date 27 years away. They emailed us claiming they would issue us a refund but still tried to deliver the furniture to us. They ignored our emails and still tried to show up without an appointment!
Jordyn was incredibly charming and knowledgable. We were welcomed so warmly and helped through the process of purchasing our premium mattress. She was so patient with all our questions, and bed softness hopping around the floor. It was a very pleasant shopping experience.