Went to Ashley's Furniture store on the Blvd in Montgomery, Al and a kind gentleman named Mo assisted me with me ordering parts for my furniture that was lost in moving at no cost to me. I was very thankful for his assistance because I needed a win for the day. 😊

Summayah was very helpful.

Summayah was very helpful and informative!

Allison was fantastic!! Excellent customer service!! We live in Enterprise and she went above and beyond!!

Dena was absolutely amazing. She is the best. I have never felt more comfortable with anyone.

Summayah did an amazing job and I will be sending more of my family members here to see her.

Dena was awesome! Want buy anywhere else!

Came in to look at a bed thanks to Ms. Allison who was very attentive, helpful and a great salesperson i left with a whole king size bedroom set with a new mattress. Thanks Allison you are awesome.

Summayah was exceptionally patient and kind 😇

Summayah is the best please ask for her if you visit Ashley Homestore on the Eastern Blvd

SUMMAYAH IS THE BEST IF YOU NEED HELP MAKE SURE SHE IS THE ASSOCIATE SO UNDERSTANDING AND PATIENT

Summayah was great she helped us with all our needs

Mo doesn’t just sell great furniture. He also makes great movie suggestions. This is our second time here and we’ll definitely be back any time we need anything. Thank you Ashley!!!

Mo was great very helpful.

Great selections on mattresses!

Consumers beware: this company does not stand behind its policies or its customers. Let me get started! The biggest mistake I made was giving Ashley Furniture a review BEFORE my furniture was delivered, set up, and used. I wish I could give Ashley Furniture Store a 0 out of 5 stars. They earned it! The furniture is eye-catching and nice in the store. Less than 3 days of having the furniture in my home, I had a problem. Well I could not contact my salesperson Lance, because he quit the sales person job the same day I purchased furniture from the store. That was my first mistake for completing the sale with a person on his last day on the job. Second, I gave Lance a 5 star review and I should have never done that until after I received my furniture. So please wait on all REVIEWS! The store manager, ALEX, is a joke and a waste of time trying to resolve issues. Of course, he says he is in charge of SALES and that he does not assist with furniture that is broken or needing to be replaced. You have to call the warehouse! I asked to file a complaint with the person over ALEX and I am still waiting. ALEX assured that his BOSS would contact me concerning my furniture issues and several weeks later, his BOSS did not call me. Either ALEX did not contact his BOSS or the BOSS is just as WORTHLESS as ALEX. ALEX the store manager, SHELBY the warehouse worker, and ALBERTA the warehouse manager are clueless on how to resolve issues. If I could pack up the furniture and take it back to the ASHLEY Furniture store, I would! They have the worst customer service after the furniture is delivered. Their BBB ratings are poor. Their return policy is misleading and apparently none of the furniture is returnable once it is DELIVERED. They offer a 72 hour window to make changes to your furniture selection but after the 72 hours, the CUSTOMER is stuck unless you want to pay a 10, 20, or 30 percent charge to change the order. The most upsetting part of this experience is that Ashley Furniture hired non-English speaking workers that cannot not explain what they are doing during delivery or when they come out for repairs. The whole Ashley Furniture buying experience was and still is TERRIBLE. PLEASE READ THE BBB REVIEWS BEFORE YOU DECIDE TO WASTE YOUR TIME IN THE STORE AT 2001 Eastern Blvd Montgomery, AL, 36117!

Summayah was very attentive and very helpful!

Mrs. Allison was awesome! She was patient and kind. Showed us all options and did not rush. Very informative and knowledgeable of all items! Please check them out! We bought a sofa, loveseat and ottoman for a great deal!

Summayah did a wonderful job and was very professional.

Summayah was very helpful with finding the mattress and bed frame and nice

Summayah wonderful worker very knowledgeable of her job. Great job!!

Very friendly and great customer service thanks Mr.Randolph

Summayah was so helpful finding the perfect mattress. We got a new bedroom set and couch as well. She was so friendly and accomodated my family.

Summayah was excellent. She was very professional and knowledgeable.

Allison was wonderful in helping me get my bedroom set today and mattress set too. With her knowledge in this business truly helped get what I need to move to a smaller place. Please see Allison. Very lovely to work for.

Summayah was extremely helpful. She was very knowledgable.

Randolph did a great job helping me I will do business with him agent and again😍

Summayah was great.

Randolph helped me find exactly what I wanted!

Summayah has great customer service, will be back😄

Summayah is fabulous!!..you need to ask for her she will do you right!!

I went to Ashley’s not sure what sectional to get for my first sofa purchase. Mrs. Allison helped me out a lot I found a sofa and loved it a lot

Summayah did an excellent job showing me everything I was interested in buying and she was so patient. Please ask for her if you are ever interested in buying some furniture.

Such a great help. Explain a lot not just size but comfort.

I worked with Summayah and she was very helpful!

Summayah was very professional and friendly!

Great customer service!! Dena was very friendly and helpful..thanks!

Dena was very helpful and polite! Highly recommend

Chicago MO was amazing , he help me get EXACTLY what I wanted!!!!!

Chicago Mo can make it happen !!!

Very helpful, Randolph is the BEST!

Mo took his time showing me around the store. He was very friendly and knowledgeable about the products. I'll definitely be back for more:)

Great customer service experience with Randolph. He helped me to find just the furniture that I've been looking for (weeks). Very kind and helpful. Thankful that he was my salesman.

I went in Ashley’s Funiture today, just look around because I am thinking about upgrading my living room set. Mo greeted me upon my arrival, ask me was it anything specific I was looking for, etc. He was nice and willing to help me decide on a new living room set. Also, he encouraged me to have a set on some of the set I was looking at, and even made me aware that Ashley’s have a sale going on at the moment. Mo is a nice sale rep, that is willing to go that extra mile to assist the customers.

Summayah did a fantastic job we enjoyed her performance

Summayah was a great help! 5 stars all day

Mo was such a big help!

The sales assistant Summayah was very helpful with helping me find the product I was looking for .. I recommend everyone to ask for her assistance once you go in

Summayah

Excellent place, very friendly saleswoman Summayah who helped me, definitely my favorite place for home shopping

Mo was amazing. Definitely shopping here again!

I LOVE DENA! I will not purchase anything without her being here so give her a raise!!!!!!

Mo is the person to see. The moment you walk through the doors, he will make you feel like family and not a customer.

Alex, kam, summayah were extremely helpful excellent customer service skills and very quick process I received the product I wanted with a smile.

Great experience with Mr Randolph. Great furniture as well.

Allison went beyond her expertise in getting our beautiful leather sofa set. Truly enjoy her helping us in this great shopping experience We will return again to purchase more!!

Had a wonderful shopping experience at Ashley in montgomery..Allison was great in helping me in all my needs for my new home...recommend to go out to see her! Thank you...☺️

I just had the most inviting experience at Ashley Furniture. I can't recommend them enough! They gave me the best price in town, and didn't hassle me about it either. I bought a brand new mattress and adjustable base. I can't wait for my delivery!

The entire experience with my furniture purchase has been seamless! The entire team assisted me with my Bedroom, Living room, Dining room and Mattress purchase! Allison and Carol Ann were wonderful directors of contemporary and modern living room groups. The Nuvella fabric they showed me was phenomenal! Randolph was very knowledgeable in how to properly space my dining set in a small space and made it easy to trust the process. Dena and Mo were experts in helping choose my Bedroom and Mattress. The best part in all of this was the zero down financing they gave me! I really recommend them for any and all your styling needs!

Great customer service and very professional. I would recommend her to anyone.

Carol Ann is extremely friendly and helpful.

What can I say about Alex and his team at Ashley Furniture? My husband and I recently purchased a new home, and when it came time to furnish it, I chose Ashley. As a loyal Ashley customer, I truly appreciated the outstanding customer service—the team answered all of my questions and made the process seamless. A special shoutout to Allison, my sales associate, who maintained constant communication with me throughout the entire process, even amidst the hustle and bustle of moving. And a big thank you to Alex for assisting me with my account application. Their dedication made this a great experience!

Dena provides the best Customer service I have see and is top notch!!!

Dena is Very patient and and easy to work with to find my bedroom set

Allison was absolutely great! She was so helpful and patient with me! I will definitely purchase from her again!

I received the most professional care today at Ashley’s. I am very excited about my choice. Mr. Randolph was excellent!!!

Dena was awesome and will never buy furniture from anyone else.

Randolph was excellent!! Great rapport, humorous, extremely friendly and helpful.

I love their selection of furniture, they have everything you need! And Dena was so helpful and professional, she went above and beyond to help me find what I was looking for.

I had a great time with Dena today! Sent from God!

Allison was great!

I love the quality of my furniture so much. I had a huge purchase in 2021 and Allison and Emmitt was absolutely amazing!!! I decided I wanted another Chair like the one I purchased in 2021. I thought I couldn’t get it. But Dena was so patient&helpful with me. She throughly searched my old order and helped me with my purchase. Dena, was super kind, sweet and patient with me. Over the phone experience was phenomenal. Thanks to her kindness towards me. I’ll be shopping again soon.

I would like to take the time to Thank Dena for going to the highest to get my order purchased as quickly as possible. I had to travel 2.5hrs from Georgia to pick my Mother out some living room furniture. When I walked in the door I meet Dena. I showed her my list and she asked me to look around while she check the inventory. Lucky everything but one item I was able to purchase. This process only took me about 1.45min. Ashley has my business from here on out. Dena’s service was very much appreciated and good employees are hard to come by, especially when they truly care. I even told Dena, I will only purchase from her. It was a pleasure doing business.

Mo performed his work in an exemplary fashion in showing me furniture. He was friendly, helpful, and very patient! I will always ask for Mo in the future when I need to buy furniture. Give that man a raise!!! Sharon Meehan

I just got the house package deal and it was amazing. Mo was great and helped me pick everything out. I’m extremely satisfied and will definitely be back for more

Mr. Randolph is the best of the best with helping me pick my 1st real furniture set, the experience is 10 out 10 he took his time with showing me everything I was interested in and we picked the perfect sectional for me. Mr. Randolph and Alex was truly the best salesman.

Alex and Mo, the two best you’ll know, for furniture I search no more, because this store is furniture galore, I felt relieved when I walked through the door, the service was everything but poor, this experience is one I will never forget It has truly been one I’ll forever adore.

Dena was awesome throughout the whole process!! Very caring and attentive to my wants and needs when it came to finding the perfect bed.

My experience with Ashley Store Montgomery was amazing. The service was great and my salesperson was amazing. Thank you so much Carole Ann Doughty for helping me find the perfect bed.

Mr Randolph was very helpful with finding the furniture that I was looking for. He was kind and answered all of my questions. Alex was friendly as well!

Mo was very helpful and thoughtful. I truly enjoyed working with him. I will certainly refer my friends. OK

Mo was very helpful and gave us a great deal!

I had an amazing experience at this store. Mo is a blast to work with and made sure we found exactly what we wanted. We’re so happy we stopped in and will definitely be back for more! If you wanna be treated like family, come shop with Mo

The people here are top notch. Moe was absolutely great. super nice and extremely helpful. Best sales representative I've ever met. If your in the market for furniture see Moe and get treated with respect...

Mo was very helpful and made the whole experience amazing!

Dena was very knowledgeable and helpful.

My husband and I had a very pleasant experience with Mr. Randolph. He made us feel like we were talking to family with all of our questions. The atmosphere is very pleasant and friendly. We purchased our living room furniture yesterday and can hardly wait for it to arrive. Thanks again, Mr. Randolph.

Allison was great in helping my mom pick out some furniture form her new house. Thanks again for all the help and we look forward to coming back and shopping with you again!

Mo Was very helpful and friendly, and made me comfortable with my purchase.

I walked in here looking for a piece I couldn’t describe. We spoke to Mo and he asked questions and narrowed it down to the best piece. We’ll be back for sure :)

Dena was amazing! Fun to talk with and very helpful!

Randolph is a plseant a nd patient man He smiles easily and easy to sale

Excellent customer service ...Mr.Randolph the very best !!!!

Randolph was a great person he helped me pick the furniture I wanted

Allison assisted us today. She was very sweet and made sure we left very happy!!

Stopped in to take a peek in the Ashley Home Store (Montgomery location) and was greeted by a sweet sales lady, Carole Ann Doughty. She worked hard to get me to a price that I was happy with on 2 rooms of beautiful furniture. I absolutely can’t wait until it is delivered and set up. Great price on furniture, delivery, and great add-on option for insurance. Highly recommend this store and Carole Ann!

Mo is an awesome person and salesman will definitely send people to him

Mrs.Allison was a wonderful salesperson and if I have opportunity I will buy something again I will with hers my salesperson thank you

This store was great, everyone was so kind and friendly! Carole Ann helped me every step of the way and was so patient and helpful in making sure I found just the right pieces. I enjoyed working with her so much I truly feel like I left with not only new furniture but a new friendship!

I love the service Mo was great

I had a wonderful experience at Ashley Furniture Store. Moe was an excellent salesman and helped me choose the perfect furniture for my son’s bedroom. I will certainly recommend this store to all of my friends and family. Ask for Moe!

Carol Ann… is the absolute best!! She has been beyond helpful in navigating us through purchasing furniture AND welcoming my family and I to Montgomery, telling us the best, scenic places to visit and eat. I came all the way to this store to work with her! Thank you so much for being you! And look forward to working with you again soon.

I love the bedroom set I got from here! Mo did a great job helping me find it and I’ll be back for more!

Mo was amazing! He listened to what I needed and took really good care of me. He had a nice beard too

Mo is awesome! Knew exactly what we needed and made shopping easy!! We will definitely use him again for all our furniture needs

A complete joke. Please cancel this order. I did not sign anything and refuse to pay 36% interest on anything.

A+ service

Allison showed very great customer service. Her patience is top tier and she makes sure you get what you want. Thank you for your service today Allison.

Randolph was great and very helpful!

Extremely helpful!

Mo was so helpful very attentive, like to smile and have great product knowledge, good listener

Great experience with Allison. Will definitely be back! 😊

Mo did an amazing job showing me around the store

Randolph was a very professional, and friendly. Attentively to my needs, didn't rush me on what I need. Great guy!

One word to attempt to describe Dena, Awesome! She took time with me to show me every option possible. She listened and understood the space we had to use and even the colors associated. She went all over the store to bring in pillows and blankets of the colors discussed so we could see how it would work in our home. Buying furniture is a BIG decision. She was so very helpful and included others on the team to help show us the real value of each piece and the build that made it Ashley. If you are looking to buy furniture, I would highly recommend Dina and the entire team at this location. They are very low pressure but very high on knowledge of their product. They make the buying experience well worth it. You will want to buy from them.

Ms.Caroline was the best go visit her she helped keep my kids busy absolutely loved her.

I recently purchased an item.from ashley furniture and allison c was my sales person she was awesome she seemed to know exactly what i was looking for with just a slight description. She is an asset you your company. You need more employees like her. I will be back

Awesome customer service

Great mattress gallery, ask about the custom sleep fit

Excellent customer service!

Dena was awesome and so was Alex

The neon glow of Ashley Furniture pulsed like a beacon in the ink-streaked night, untouched by the chaos of the latest Turf War. I had battled, dodged, and inked my way through the city, but my true fight had just begun—the quest for the ultimate throne, a couch fit for a champion. And there, standing at the gates of the showroom like a final boss, was Tommy the Inkslinger. His coat was splattered in a thousand colors, the marks of a veteran in the war of furniture and finance. His eyes, sharp as a charger’s scope, locked onto me. “You think you’re ready?” he growled, flipping a price tag like a Duelie primed to fire. “These aren’t just sofas. They’re fortresses. They’re legends. They’re built to withstand the tides of battle and the weight of victory. You walk in, you better be prepared to claim your seat like a true warrior.” I stepped forward, the weight of my decision heavy as an ink tank. Before me lay sectionals deeper than the trenches of Mahi-Mahi Resort, recliners smoother than a perfect Squid Roll. The showroom stretched endlessly, an ocean of comfort, a battleground of choice. And I knew—only those bold enough to take the leap would ever know true rest. Tommy smirked, sensing my resolve. “Then sit, squiddie,” he said. “And let destiny do the rest.”

The wind howled like a banshee. The rain lashed against my skin. I had been adrift for what felt like years—wandering from store to store, drowning in an ocean of flimsy end tables and overpriced chaises, my soul battered by the relentless storm of bad customer service. And then, I found her. Ashley. The great, hulking temple of home décor, standing tall against the raging squall of mediocrity. Her showroom lights flickered like the beacons of a distant lighthouse, guiding the weary homeward. But standing at the gates, barring passage to the unworthy, was Tommy. Tommy the Unyielding. The Keeper of Discounts. The Watchman of the Warehouse. He Who Knows the Weight of a Good Recliner. He stood before me, weathered as an old sea captain, eyes sunken but burning with the fire of knowledge only he could bear. His coat, tattered from years in the trade. His hands, calloused from lifting countless armoires, dressers, and unholy amounts of discount ottomans. “Ye think ye know comfort, do ye?” he rasped, voice like a shipwreck grinding against the rocks. “Think ye can just waltz in here and claim a throne fit for the gods? Nay, lad. Furniture’s a cruel mistress.” He circled me, sizing me up like a man who’d seen too many fools sink beneath the weight of an ill-chosen sectional. “These tables? Sturdier than the hull of an old whaling ship. These couches? Softer than a mermaid’s whisper, aye. But not just any man can handle such majesty. Ye got the mettle for it? Can ye bear the burden of true comfort? Or will ye crumble like so many before ye, weeping into the cushions of regret?” A pause. The wind shrieked outside. I swallowed my fear. “Show me the best you’ve got.” A terrible grin split his weathered face, teeth glinting like ivory in the dim showroom glow. “Aye,” he said, clapping a hand upon my shoulder, the weight of a thousand furniture deliveries in his grip. “That’s the spirit. Welcome to Ashley.” And so, I followed him into the depths of the showroom, where legends were forged and weak chairs were sent to die. Let it be known: If ye seek furniture that will outlast the tides of time, the weight of life, and the fury of the storm—ye seek Tommy, the Keeper of Ashley. But beware. Once ye set foot in his domain… ye may never leave.

If you’re shopping for furniture, do yourself a favor and go to Ashley Furniture— and ask for Mo! From the moment I walked into the store, Mo provided an absolutely outstanding shopping experience. He was not only welcoming and friendly but also incredibly knowledgeable about the furniture, materials, and design choices. He took the time to listen to what I was looking for, my style preferences, and my budget, and then guided me toward the perfect pieces without any pressure. What truly sets Mo apart is his patience, professionalism, and genuine dedication to customer satisfaction. I had a lot of questions, and he answered every single one with detailed explanations and honest recommendations. He never rushed me or made me feel like just another sale—instead, he made sure I was completely comfortable and confident in my choices. He even walked me through different fabric and color options, explained warranties and financing in a way that was easy to understand, and helped me find the best possible deal. Beyond his expertise, Mo is just a great person to work with. His positive energy and enthusiasm made furniture shopping a fun and enjoyable experience rather than a stressful one. He went above and beyond, ensuring that my order process was seamless and that I would be completely satisfied with my purchase. I cannot recommend Mo enough! If you want top-tier customer service, expert advice, and a smooth, stress-free shopping experience, go see Mo at Ashley Furniture. He truly cares about his customers and makes the entire process easy and enjoyable. I will definitely be returning to Ashley in the future—and I’ll be asking for Mo every time! Thank you, Mo, for your incredible service! You’re the best!

Dena was extremely patient & helpful. Thank you for a great experience @ Ashley Home 🏡 Store. You made me feel right @ home, & I’m am so excited about my delivery 🚚. I had a wonderful experience today @ the Montgomery store!

THE FURNITURE QUEEN: TOMMY STORMBORN, BREAKER OF BAD DEALS I entered the showroom as a weary traveler, my home a barren wasteland, my furniture unworthy of the throne I was destined to rule. But then—she appeared. Tommy Stormborn of House Ashley, First of Her Name, Queen of Comfort, Khaleesi of the Great Showroom, Breaker of Bad Deals, Protector of Cozy Spaces, Mother of Recliners, The Unyielding, She Who Brings the Lowest Prices. The air crackled with power as she approached, her gaze sharp as Valyrian steel. “You seek a kingdom,” she said, her voice rich as dragonfire. “A realm of comfort, of elegance, of unmatched luxury. Fear not—I shall lead you there.” Beside her stood Ashley the Wise, keeper of great knowledge, whisperer of home aesthetics. “We have awaited your arrival,” she said. “The time has come to claim your rightful throne.” With the power of a dragonrider, Tommy swept her hand across the showroom, revealing wonders beyond measure—sofas deep enough to cradle the most battle-worn rulers, dining tables grand enough to host the lords and ladies of old, beds softer than the clouds above Westeros. The deals, oh, the deals—so mighty they shattered the chains of overpriced tyranny! “Sit,” Tommy commanded, and I obeyed, sinking into a throne of unparalleled luxury. And lo—I knew, in that moment, that I had found the One True Furniture Queen. Let it be known across the realm: If you seek the greatest furniture in all the land, kneel before Tommy Stormborn. For her service is unmatched, her prices legendary, and her reign over home décor—eternal.

Kd And lo, I wandered the barren desert of overpriced and inferior furniture, my soul parched, my dwelling empty as the wilderness of Sinai. For forty days (or perhaps but an afternoon), I searched for a sign, a beacon to lead me from this place of despair. And behold! The doors of Ashley Furniture opened before me, and within stood Tommy, a guide most wise, a prophet of quality and savings. With knowledge as vast as the tablets of stone, he did speak of sofas sturdy and tables strong, of fabrics resistant to the trials of time, and deals so great they could shake the very foundations of Pharaoh’s palace. And beside him stood Ashley, a woman of great kindness, whose counsel was as manna to the lost and wandering buyer. “Fear not,” they declared, “for we shall lead thee to the land of comfort and style, where reclining chairs flow like milk and honey, and no home shall be left barren.” And I, moved by their wisdom, did follow their words, and lo, I beheld a great and mighty sectional, firm in its craftsmanship, soft in its embrace, as a cloud by day and fire by night. Thus, I say unto all who seek a refuge of comfort: Go forth to Ashley Furniture and seek out Tommy and Ashley. For they are as Moses and Aaron of the modern age, leading their people from the bondage of poor furniture choices into the promised land of perfect home décor. Amen and amen.

Lo, I entered the halls of Ashley Furniture, weary and burdened by the tribulations of my dwelling’s emptiness. And there stood Tommy, a man of wisdom and good cheer, whose countenance shone like the morning sun upon the weary traveler. With knowledge vast and patience unshaken, he spake unto me of sectionals and dining sets, of fabrics that endure and craftsmanship that doth not falter. And lo, as Moses parted the Red Sea, so too did Tommy part the veil of uncertainty from mine eyes, leading me forth unto the promised land of comfort and style. Behold, Ashley Furniture was as Canaan before me, flowing with discounts and divine selections. And yet, not alone did he labor in this holy work, for with him stood Ashley, whose kindness was as an overflowing cup. Her counsel was steadfast, her guidance sure, and together they were as pillars of wisdom in the temple of home décor. Verily, I say unto you, if thou seeketh a couch upon which to rest thy weary bones, or a table around which to break bread with thy kin, look no further than these faithful servants. For their work is blessed, their bargains mighty, and their hearts filled with the spirit of true service. Go forth, ye who seek furniture, and be not afraid. For Tommy and Ashley shall lead thee to comfort everlasting. Amen.

Allison was very helpful for me to get my dining set for my home today. Recommended her.

He was so very nice go by and check Randolph

Mr. Randolph was very helpful.

Randolph was an excellent person to work with while investing in my family furniture. I say this because he took the time to show us what was available and if it wasn't he would have it ordered. There is no one else I would want to buy furniture from.. ever. Randolph will help you make the best choice for your family. You won't regret it!

Allison was wonderful help and help me find the sofa I desire in my home

Wonderful service! Mo was very helpful and polite and friendly! He helped me find just what I was looking for.

Mo was a great and very knowledgeable of the stores merchandise. The store is extremely clean and organized. The staffers are constantly in laughter with each other. If you are looking for a location that is not so pushy with sales pitches, go their. Mo and the team will take care of you.

Mrs Allison thanks so much for helping my son find his perfect bed. You were absolutely a delight to work with, very nice and helpful. We look forward to coming back to see you.

Sure! Here’s your heartfelt review with that addition: ⭐⭐⭐⭐⭐ I had the most amazing experience at Ashley Furniture! From the moment I walked in, I was greeted with warmth and kindness. The staff was incredibly helpful, patient, and knowledgeable, making sure I found exactly what I was looking for. The quality of the furniture is top-notch, and I couldn’t be happier with my purchase! This experience was more than just buying furniture—it was a step toward rebuilding my life and creating a space that truly feels like home again. It’s rare to find a place that not only provides beautiful pieces but also makes the shopping experience feel so effortless and enjoyable. My home now feels even more cozy and inviting, thanks to Ashley Furniture. I highly recommend them to anyone looking for quality furniture and excellent customer service! Thank you, DENA WYNN AND ALEX BAKER, for helping me bring my vision to life! ❤️ I AM SUPER EXCITED plus I have a bonus family now. I LOVE YOU GUYS

Mo was a great help today with what I was looking for....

Randolph was very helpful and patient. He was knowledgeable on where the furniture that I described was in the store. Blessed to have him as my sells person.

Mo has great people skill made everything easy when it came to designing

Mo was great an very helpful

Greetings All, I would HIGHLY recommend going to Ashley Furniture on Esatern Boulvard and ask for Mr. MO the salesperson. As a retired military member with 8 moves in my career thus furniture shopping was the norm. Mr. MO went ABOVE and BEYOND to help me select and get furniture delivered to my 91 year old mother! The PROFESSIONAL and EXCELLENT CUSTOMER SERVICE was the BEST I have EXPERIENCED. TRULY APPRECIATE you Mr. MO for your SUPPORT and ASSISTANCE. SPENCER Family!!!

Mo was excellent. He took his time and made sure everything was exactly what I needed. I really appreciate his patience and commitment to helping me find the perfect items for me

Randolph was fantastic and not pushy. He listened to what we told him and pointed us in the right direction.

MO customer service was beyond amazing! He exceeded my expectations! He went above and beyond for us to find us the perfect products in our price range! He didn’t rush, his personality and patience was everything. 1000/10 recommended!! I LOVE MY PURCHASE . My experience was the best yet I’ve ever had within customer service

The service was phenomenal thanks to Mo...I suggest anyone to shop at Ashley's furniture

Very friendly staff! Randolph was a great sales representative!

Lynn was such a big help I would recommend her.

Mo was amazing. Buying everything for my house from here. He treated us like family here which I haven't experienced anywhere else. He is very knowledgeable and resourceful. Definately a future go to for furniture!

I had a great and wonderful experience at Ashley’s Furniture 😍 thanks to Miss Lynn and Dena love you ladies

Ms.Allison was so helpful and nice she ensured that we had a great experience and made sure that i got the furniture i really wanted i would recommend doing business with her you wont regret it shes really nice and helpful and will make sure you leave satisfied

Randolph was great!

Ms.Allison went above and beyond providing excellent and professional service for us first time buyers, we will definitely be shopping again!

Worked with Lynn and Alex this morning, they were both wonderful and very informative. Within an hour we had what we came for and were out the door and on our way. Highly recommend

Mrs. Carolina was the best. She's very professional, courteous, and patient. The furniture was a good fit and the price was within our budget. We will definitely recommend Ashley to our family and friends.

Randolph is a great example salesman in this store, he really knows what he’s talking about , we actually accepted to purchase a sofa recliner in Ashley because of Randolph showed us better prices and styles. Dena was very nice and helpful when we needed to check out for our purchase, she explained very well what we needed to do.

Moe is great! Got a fantastic deal with them!

Randolph was so nice to work with. He helped me find exactly what I needed in a timely manner

Mo and Lin were great! Purchased a bed set and got a great deal. Would recommend!

Best store I've ever been to. Mo helped me out and took care of me. The store was very nicely set up and organized and Mo navigated me through it effortlessly. Definitely coming back for me

Mo great representative:)

3rd time at Ashley Furniture. Always a good experience but Dena made my husband and I feel like we were buying from family. No pressure and she explained everything; the pros and cons of everything we were looking at and what we bought.

Ashley furniture has great quality furniture. Caroline customer service is outstanding. She made sure I was happy with the furniture I picked before I purchased it.

Mo was extremely helpful to help us bring our dream couch home.

Mo was extremely helpful and knowledgeable about store items. This was going to be our first stop of many for the hunt of the perfect chase couch but Mo was able to make it our last. Our experience was incredible. Thank you.

Randolph Strickland was great, he worked hard for me and my wife! Great team!

Very professional and kind. The kind of person you like to deal with.

Allison was great! Super helpful and made sure I got the best deal available.

This is our second purchase from Ashley and from Mrs.Allison, great customer service as usual, thank you and Alex for everything.

Allison is very knowledgable and helpful for me.

Mo did a great job showing me the store. Thank you :)

Randolf was a pleasure to deal with!

Lynn was our salesperson everything was wonderful.

Awesome experience! Dena helped us build out an amazing living room. Couldn't have had a better experience with this store

Allison was a great help!

Yesterday I made a call to the Ashley Store and spoke with Dena. I was having trouble ordering online. I went in to the store and she helped me find the perfect couch. She was super helpful. Will definitely call her again when I’m making my next purchase. Much better than shopping online. Can’t wait til my new couch gets here!

Mo was amazing to talk to. Very compassionate and polite

Excellent service, very informative and friendly.

Ms. Lynn was so patient and kind with me. Thank you 😊

They have great services thanks to mo I found what I needed I love there furniture.

Tommy was fantastic, very funny and very knowledgeable, and has great energy! My wife and I will definitely be back!

Randolph was really helpful

Mo & Mo was absolutely phenomenal in helping me find the perfect furniture for my home! He was very professional, kind, and helpful during this process! I will definitely shop here again for my future needs!

Randolph is the best… if you guys are looking for some beautiful furniture please I advise you to go see him…..he’s the best you want leave empty handed….Thank you Randolph you did an amazing job 🥳

Awesome customer service. Randolph Strickland

Moe was great

Mo was great

Allison was very kind, knowledgeable, and informative.

Lance was awesome to work with

Alison was very helpful and encouraging

Allison was very helpful & knowledgeable about the items we were interested in.

Our sales associate Lance was amazing - super friendly, knowledgeable and got us a great deal. We compared quality and price with another furniture store here in town and Ashley was definitely a win win on both factors. Highly recommend Ashley & Lance!

Allison was absolutely wonderful! She took great care of us. Definitely recommend her for any future purchases from Ashley.

She is a great person good to work with one of the best Love Carol.

Lynn was very helpful and was not pushy. Was very informative.

We were helped by Ms. Allison and she was very helpful and explained everything clearly. She listened to what we wanted and showed us many options. She was fantastic!

Lance was the best. He has a bubbly personality just like me. He went beyond to help me find a set for my little girl. Happy birthday Lance 🎉🎉

The customer service was amazing. Carole Ann and her team was great help. They helped us find our dream sectional and gave us an amazing deal. I would recommend her to anyone looking for furniture!

Great customer service, Ms. Carole Ann was an amazing help and supportive managers

Lynn was very helpful and had a great personality

Spoke with Lance! Great sales Rep. Thanks for showing us around. Will be back!!

Carolean and Chris provided us with outstanding service. They were knowledgeable about the store and it products.

Lance was friendly and informative.

Ms.Allison was exceptional! She made me feel like family from the time I walked in until the time I left. She also had a trainee but she was skilled enough to make sure I got everything I needed and patient with her trainee at the same time. If you walk in any of the main areas of my home you will find at least one piece from Ashley’s; that’s how much I love shopping there ☺️

Randolph was phenomenal…helped us into our new bedroom set!

Lance was a great help..I appreciate all the knowledge that he has about their furniture. They tried they best to help me get approved, and I fully appreciate that. Keep up the good work!!

Very patient and helpful.

Lynn was awesome. Very helpful in helping us choose 2 great couches.

Best hospitality in town! Randolph is helpful and easy on the eyes!! No pressure to buy and super knowledgeable!! I’ve bought before and will be buying again! Alex was super accommodating and overall a great experience! I love it here!

Today I went in to look at rugs for my living room and Lynn was extremely helpful ! I will be back !

Great experience. Very helpful.

Made everything convenient. Needed measurements, prices, colors, etc and Lance was spot on

Great service.

Loved temperament and she’s a awesome saleswoman

Lance and the staff were outstanding. Highly recommend

Lance and Alex were hugely helpful.

We thank Allison for her assistance, she did a wonderful job showing us around the store and helping us with our sale. We found the perfect sectional and we will be back for our bedset! Thank you Allison from Tony and Shavon

Allison was awesome today! Made us feel at home.

We had a very time sensitive need on getting a mattress last minute and between Lynn, the sales mgr and store owner they worked late and went above and beyond to make it happen for us. Very friendly and great customer service.

Lance was the greatest salesman! He was so down to earth. My family and I enjoyed our experience and we’re only coming back because of him 😅😂

Lance was awesome!!!!!

Very pleasant experience, looking forward to getting my new furniture

Lynn and Alex took care of us, answered every question we had and demonstrated the product to us. We are very grateful. five stars.

Chastity was super nice and did great job on showing me different items.

Lance took awesome good care of my Brother and l in purchasing a sleeper sectional for Mom. Ashley has did it again! We’re very pleased customers. Thank you Lance for your patience in assisting me to finally figure out if l wanted the chaise on the right or left side. He actually did a drawing of our living room. Bingo! Left side. Excellent customer service. The other staff members were kind and courteous. The show room furniture is Awesome!!

Very good customer service from you Lynn. U almost made me buy. Today ❤️

This is such a pretty piece of furniture.

Excellent attention to my questions and knowledge of my mattress needs based on my back problems.

Great service

Allison was splendid she tended to all our needs and we walked away happy customers!!

Lynn was amazing 🤩

Lynn was a sweet spirit! Not pushy but made us feel comfortable! Thank you, Lynn and Ashely furniture for our new recliner!

Allison was a fantastic resource and helped us pick out a great rocking/recliner chair. She explained the protection plan and how delivery would work. She was great.

The salesman we worked with was Lance. He was very helpful and knowledgeable about the different pieces of furniture in the store. He wasn’t just focused on making a sale. He was VERY personable and made sure we were comfortable with every option presented.

Greeted by Lynn and she was awesome. All staff was extremely helpful

The best customer service EVER!! They go over and beyond for their customers! They show so much patience!! Thank you so much for all you do.

Lynn was amazing and so was Nick with providing helpful clear information. I was pretty nervous from my previous experience but really appreciated the transparency!

Allison was wonderful. She was very patient, showed I several items and really understood our needs. She worked with us on budget and delivery. Extremely helpful.

Allusion was grear

Carol Ann was amazing. I love her and want her to be my friend. No pressure. I highly recommend her a d the store manager, Nick was so wonderful. Great store and great prices.

Allison was a great sales representative gave me a good deal also she was very knowledgeable about the furniture also

Carole Ann was amazing as always! Carole Ann is an extremely vibrant and upbeat salesperson! The quality of Ashley Furniture is unmatched! I will be back!

I had a great delivery experience. I had a great experience with Dena at the Montgomery Ashley store.

Lance did a great job

She was Amazing 😍 and Very helpful I will be returning to get more furniture with Mrs.Allison!!!

Carol Ann was absolutely wonderful to work with!!! Highly recommend!!!

Lynn was great throughout my new furniture purchase! Service was fast and she made sure to help me get everything I wanted. Thanks for the great service Lynn.

I had great time with Lance, he gave us great service and was very helpful with every one of our questions. He has a great personality and is a great salesman.

Quick and easy even though I had so many options to choose from I’m happy I chose the right choice for my kids bedroom sets. Great stuff.

Highly recommended!!! Great customer service and Dena was a great help!!!

Allison was very helpful. She seemed to be knowledgeable about the products and helped us get the best price available for mine and my wife's recliners. Thanks Allison.

Allison provided great customer service. Im a happy customer. 👏

Carolanne was a great help to me when I came in to select some new chairs for my living room. She stuck with my bucket list and wrapped it all up for me in short order. I'll never go anywhere but to Ashley Furniture on Eastern Boulevard, Montgomery when I need some serious furniture advice!

Great service !!!

Allison was a great salesperson. She was knowledgeable about the inventory and very welcoming to us. It was a very pleasure meeting and talking with her.

Dena and Alex were absolutely fantastic! Sge was very knowledgable and made shopping fun!We came in looking for a deal and Dena did not disappoint! She also got us it in stock. We will definitely be back!

Alex and Lynn were wonderful!! I was able to surprise my mother with a beautiful living room set for Christmas!!

Thanks for helping

Had a wonderful experience with Allison today! We will definitely be using Allison again for future furniture purchases.

Omg! Lance is the MAN!! He went above and beyond. So helpful, kind, and patience. Alex and Nick was great as well! Outstanding customer service all around.

Carol Ann was so helpful. It was a pleasure to shop with her

Allison was so helpful and provided great discounts. Very friendly, and happy. The experience she gave was great.

Mrs. Allison is a genuine person. Great professional service. Very consistent 2nd time she's helped us!

Miss Lynn was great help thank you

Lance was very courteous and professional; he enthusiastically helped my husband and me find a nice sectional and a matching recliner. Whenever we need more furniture, we're going back to Ashley Furniture. Thanks, Lance for your excellent service!

Great service from Allison and April!

Great Service From Salesman Lance … Very Informative On The Product And Helpful On Other Pieces

Wonderful experience Lance helped us so much finding exactly what we wanted! We will be back for sure!

Lance was amazing!! Very helpful and informative. Definitely will revisit this store because of him!!

Allison was amazing!!!! Sold us a wonderful bed was amazing thank you very much also April was very easy t work and clear about all the terms and info needed

Ms. Lynn and staff was very friendly and helpful! We appreciate the time and service! Thank you!

Worked with Lance! He was very helpful and knowledgeable!!!

Lance was attentive to my requests and helped me find something I was interested in!

Upon visiting Ashley Homestore in Montgomery Alabama I was greeted by a sales representative name Lynn . She was very helpful in making sure I got the furniture I needed. She was quick to point out the many sales and discounts that was available. I would definitely recommend checking out Ashley Homestore, you will not be disappointed..Patricia P.

Artis was very nice to me

Very Helpful & Affordable!!!!

Carol Ann was a great help! Would recommend!

Artis was great helping us pick out a new recliner!

Great customer service representative

Awesome customer service

I was just coming in to browse accessories - have honestly never had someone try to help me like Carol Anne did. She was searching as hard as I was for the theme I was looking for, even though she knew it wasn’t going to be a very big sell. I did not feel pressured or overwhelmed nor like she was just trying to sell something. Carol Anne was genuinely as excited as I was about finding something I liked. Five Stars !

Artis was great

Our experience here was great, Lance was the salesperson who attended to us, he and Alex went above and beyond to help us get exactly what we need at an affordable price.

Lin was incredibly helpful and patient. She assisted us with finding our needs, and insured the process was smooth.

Lance was amazing, he was extremely courteous, friendly and very thorough during my sale, and Alex (Sales mgr ) was great in assisting me with my sale too!

Lance provided me with an absolutely amazing shopping experience! His customer service is impeccable. I really enjoyed buying furniture lol that’s crazy!! He and Alex really made this experience enjoyable

Allison was great person very helpful she made me a happy very happy.

He was soooo amazing to work with and I am very pleased with the customer service I received. Thanks Alex!!!

I had a great experience with Lynn. She made sure we knew the special sale Ashley furniture was having. I would definitely recommend her to anybody shopping for new furniture.

Lance Walsh was amazing today! He made sure that not only we were comfortable, but our children were as well. He worked very hard with his managers to get us the beautiful bedroom furniture and sofa set we’ve been saving for. He was very attentive and easy to talk to. There was no pressure for a sale which made the experience stress free. Highly recommend!

Allison was helping me but unfortunately the bed was unavailable but she was amazing

they were great

Artis help me

I had such a great experience. Ashley is the place to go for furniture. The best thing to be honest is the protection insurance. It’s totally worth it.

Allison is on the ball , very caring, informed and can explain everything in plain English! Great experience with her help.

Had a great reunion with a former church and was very pleased in my purchase. Artis was friendly and helpful. Will definitely continue to receive my business

We were greeted & helped from the time we arrived. The salesperson was helpful & knowledgeable.

Came in to look around and I was pleasantly surprised with the product and the staff. Artis is super friendly and knowledgeable. Will not shop anywhere else for furniture.

One of my favorite stores for my furniture! Artis I’d the BEST! Would wait to get home for pics but might forget the review! Lol Go check them out, nice prices and nice nice furniture!

Lance was very friendly and helpful.

I came by the store looking for a couch. Not only did I buy a couch but I ended up buying a loveseat too! Lance was a great salesman! I will definitely be shopping there for my next furniture purchase. Thank you Lance!

Allison was my salesman. Only if it was a faster process. She made sure I got the best deal. Thanks Allison

Carole Ann in the Montgomery, Alabama store was absolutely amazing. Great sale pitch, knowledgeable, patient, accommodating, attentive and strive to ensure customer satisfaction. Simply can get any better. Although, I didn't find exactly what I was looking for, I will definitely return. TH

Allison was very helpful in helping me find a bed and providing all the info I needed. I will definitely ask for her again when shopping for furniture.

Lance and Nick was very informative and polite to me today as I shopped within the store.

Allison was very helpful, great lady that help me get the items I need...

Dot gave us great customer service and had extensive knowledge of products. Large showroom is always a plus..

I definitely recommend Ashely furniture store on Eastern Blvd. The team members are all helpful and friendly. I will definitely be going back in the future.

I love the atmosphere at Ashley 2001 Eastern Blvd. Very friendly staff. True to my word I did return with my Mom on Saturday. Dott Benson gave the demo of the "stand you up" recliner and thera pedic bed. Mom has asthma and some health issues. We purchased them both. 😃 In the market for beds, couch/ love seat combos etc ask for Dott Benson. Better yet set up an appointment with her.

Allison great.thanks

Allison's very nice

We had a very helpful and informative sales person. The manager was also very nice and professional. Looking forward to the delivery of the furniture that we ordered.

My experience at Ashely’s was amazing. I have remodeling over the Summer and new furniture was on my list. Exhausting on line research confirmed my next venture was to check out furniture showrooms, so leaving Home Depot, with my grandson, I decided to make a quick stop at Ashley’s since it was across the boulevard. I did not expect to find what I was looking for, but was cheerfully greeted by the floor manager who asked questions…then pulled up several sofa sets, of which one caught my eye. As I followed him through the showroom one particular set stood out. As fate would have it—it was the sofa set I had chosen—the one he was leading me to. Thank’s to everyone at Ashley’s for making my shopping experience one I will never forget! I love my new sofa and loveseat!

Artie was very knowledgeable and helpful. I would rather do buisness with him. I think the world need more people like him. Thank you

Very courteous and friendly

LYNN was great come on down and shop

Allison was very helpful with my purchase today and she made sure I was pleased with my purchase.

Very friendly and easy to work with

My experience at Ashley Furniture today was like none other!! My sales representative was very friendly, her product knowledge is what helped me to purchase not only a bedroom set, but also a living room set. I would recommend the Eastern Blvd location any day!!

Great staff !

Great staff , the entire team were very knowledgeable!

Found a great lamp for my wife!

The entire team at this location was all stars ! Nick , Allison , Carolann was great and so was the customer service young lady April . 10/10 !

Had a great experience with Nick today. Very informative and personal. Met my sleep needs and found a bed that I loved. Awesome service

Allison was great

Great experience.

My name is Brandon Foster. I came to the Ashley Home Store in Montgomery Alabama on Eastern Blvd and Mrs. Allison Cockrill assisted me in choosing the right mattress that accommodate my back. She was vey knowledgeable and answered all of my questions. She was the best and she get a 100.Thanks so much Allison for your help 😊

Hubby, and I stopped at Ashley to look at some new furniture for an upcoming project. We were met by Lynn as we came in. She was just the kind of salesperson we appreciate. Not pushy, allowed us to measure items so we could be sure they will fit, and was very pleasant to work with! All around great experience! Ashley currently has a great sale going on. Stop by, and ask for Lynn!

Carole Ann and Alex were so helpful and great!

Allison was awesome. She was personable and professional. Questions were answered knowledgeably and she allowed us to browse until we were ready, but was nearby to assist when we needed her. Great team!

Allison was great and got me exactly what I was looking for!

Allison was great. Customer Service. Thank you

Lynn and Nick were simply great!

Alex was absolutely amazing. He was very helpful and showed me some great selections! Everything from the bedroom suit to the mattress was just perfect. He helped me pick out my bedroom suit and I couldn’t be more in love with it. Lynn is an absolute sweetheart! She was so helpful and very engaging. She helped me pick out the perfect bedroom suit for my son! Can’t wait to come back for more!

Customer service was awesome!! Lynn and Alex were great to work with!

I love this store !! Everytime I go it’s a wonderful experience Keep up the great work you guys!!!!

My Sales Associate was very helpful and patient with me.

My saleswoman Lynn Curtsinger at the Montgomery, Alabama location was very knowledgeable. I'm really happy with my purchase. love♥️!

Carole Anne was great!

We went in to Ashley furniture to purchase a sectional today. Wasn’t sure what pieces were needed for our space. With the help of Terrance. We were able to get what we needed. He offered excellent customer service. Thanks again.

Lynn was very attentive and helpful.

Carole Ann was amazing and helped.me tremendously on my first home. Thank you!

Terence was awesome!!!!

Lynn and Allison were very professional with a no pressure sales pitch. Both representatives were very courteous and thorough in helping us out with any questions.

We are so thankful that Allison was able to take us around and explain everything to us, she was so helpful, friendly, and generous. We know that we will be so happy with our new furniture. Thank you Allison, and thank you Ashley Team!!

Terence was an outstanding help with our family

I would like to express my deep appreciation for the exceptional customer service I received from Mrs. Alberta V. After experiencing significant frustration and being given the run-around by others, she truly stood out as a woman of her word. From the moment she took over my case, Mrs. Alberta V set clear expectations, and, more importantly, she met every one of them. She displayed professionalism, integrity, and an unwavering commitment to ensuring my concerns were addressed. It is rare to find someone who not only promises a resolution but follows through exactly as promised. Her reliability and ability to keep her word restored my faith in the customer service process. I cannot thank her enough for the outstanding support she provided, and I hope her efforts are recognized, as they made all the difference in my experience.

Allison was extremely helpful and knowledgeable. Enjoyed the experience!

Terence was awesome, very helpful and knowledgeable in answering questions I had which helped me in the decision I made on my purchase.

Terrance was awesome as always I got a bed years ago and I’m planning on purchasing a table because of him.

Terence was amazing!!!! Very helpful and knowledgeable with helping me selecting a chair for my sitting area. Will most definitely be back to Ashley 😊

Terrance provided excellent customer service. Really appreciate Terrance taking the time to assist me with my order.

Allison is the best!!!

Allison was welcoming and very helpful!

Alex really helped me find a great deal on chairs for my dining room! Was very nice and professional! Valerie was very sweet at the counter and I will be coming back again very soon!

Keenan was a great sales rep. He was very helpful. Go see him

Alex is the Best Sales Manager in the World! First class service with a smile, and even helped me purchase an item I didn’t know I needed! You guys have to come see the Ashley difference! And Keenan and Valerie were a delight to shop with and see!

Great. Terence was a great salesman, and Alex was a great manager.

Terrance was absolutely amazing! Awesome energy, super knowledgeable, and super friendly. Terrance made me spend $1000 over my budget!!! Anyone who knows me knows that I’m cheap 🤣 so kudos to him ! Highly recommend this store. 110% A+ 🫡

Terrence was great

They had just what I was looking for!!!

Awesome!!

Allison was great! Wonderful experience!

He was very Outgoing & Answered All Of Our Questions 10/10 Terrence Definitely Deserves a Raise .

When I first went window shopping for a new dining room set, I wanted to avoid any salesperson. However, Allison greeted me as I walked in and politely asked if I was looking for something specific. I explained that I was browsing for a dining room set. She directed me to the dining room sets and left me alone. I inquired about the price of Lexorne’s dining room set, and she was friendly and eager to assist me. Her helpfulness influenced my decision to purchase the Lexorne’s dining room set.

Terrance was Awesome and Alex was Excellent. I love shopping here!!!

Allison at Ashley in Montgomery was awesome...I highly recommend going to see her

Keenan is wonderful to work with!

Terence and Alex were both amazing! Extremely helpful!! You won’t be disappointed!

Carole Ann was so great to work with. Ended up getting everything I came for. She is such a blessing to this establishment.

Terrance good salesman

Keenan was very helpful while also being straight and to the point, allowing us to save time and money.

Keenan did such a great job in helping us find a couch!

Terrence was a good salesman. He was very knowledgeable.

Allison was very helpful while we came to visit looking for our dream furniture. She was very insightful and remained engaged throughout our entire visit. Please ask for Allison if you come here!

Terence Walker welcomed us with a professional friendly demeanor. He always had an answer to every question. Never once did he agitate us. Checked up on us at the appropriate time. I would rate my shopping experience with him, way above a 10. He knows how to connect with his customers.

Wow! Customer service, knowledgeable on all products just an overall amazing experience. And that is why I only shop at Ashley!

Keenan C. was very professional, helpful, and friendly! We received 5 star treatment and would definitely recommend his services! Thanks again.

Allison was wonderful. Love the store! Great selection.

Thank you for your help and attentive to help me seek what I was looking for.

I'm a returning customer and Terrence and Valerie showed me great customer service. 10 out of 10 I recommend. If you come to the Ashley store talk to Terrence, the assistant manager or Valerie, the CSR.

Allison provided great service and answered all my questions.

Terence Walker was great and very helpful with finding us the perfect sectional! We had a great experience and definitely will be coming back!

Terrance was super friendly, very knowledgable, and not pushy! Everything you want while shopping for furniture!

Terrence was extremely helpful. He was knowledgable and made us feel welcome.

Keenan Calvert great sales man

Keenan Calvert great salesman and very understanding

Keenan is amazing! This was my first time purchasing brand new furniture for my new home and he made the process stress free and enjoyable! I will definitely recommend him to anyone who is ready to take that next step and invest in themselves!

Thanks to Valerie and Alex for the great customer service.

Clarence Walker greeted us with a professional friendly demeanor and made us feel relaxed and comfortable immediately… Clarence answered all our questions and knowledge of all the furniture we were interested in was superb !!! We are “over the top” happy with our purchases and Ashley Furniture ! We will be back and will refer our friends and relatives to him as well ! 5••••• Star !!!! All the way ! Alex the Store Manager was helpful and made us feel very welcome and comfortable as well ! He too was 5• as well ! Sincerely … Dr and Mrs Bruce S Trippe

Terence is very knowledgeable and offered great customer service. He deserves a raise.

Terrance did an outstanding job! Customer service awesome. Companies need more salespeople like him.

Terence is absolutely wonderful!

Caroleann was incredibly helpful in our search for furniture! She was knowledgeable about the company’s products and was able to guide us to various options based on our taste and vision. We had an excellent shopping experience and look forward to the delivery of our new items! Update: Caroleann was still fabulous, but Ashley furniture was frustrating with delivery—we were given delivery dates of August and the first week of September—nothing came until the second half of October, and one of the pieces was broken when it arrived. Sigh. Five stars for Caroleann; one star for the store—averages out to 2.5, so I’ll round up since the store hired the wonderful salesperson who helped us.

Terence did an outstanding job. Willing to move pieces so I could see different looks. Extremely helpful.

Went in today and shop with Keenan and Alex. The sale went was smooth and Keenan made sure I got everything I needed. The advice to protect my furniture was the best part of my purchase. Thanks for being so welcoming and honest.

Keenan Calvert

Terrence was amazing. He helped up with the baby and even got us a phone charger!

Terrence was awesome!! Very helpful

Allison helped us out!

Service was great and professional!!!

Everytime we come in we are blessed to have Allison help us out we are always satisfied with customer service and her knowledge of products

Keenan was excellent! He helped my aunt find the perfect furniture and guided her through every step of the process. Will definitely return.

Terence greeted me upon entering and was wonderful! Great experience

Mr. Terence Walker greeted up very kindly as we entered the store. He did not try to make a sale right away but made us welcome and gave me and the wife plenty of time to look around. We called him over when we wanted sales information, and he answered all our questions. We decided to buy a dinning set because he was not trying to push a sale but gave us good information on the items.

Mr Terrance was so helpful. I will def be calling on him when I return.

Keenan is amazing.

We were here looking at bedroom furniture for my mom and Terence was very knowledgeable and helpful. I give him 5 stars.

I had the pleasure of working with Terence. He was very easy to work with and got me through the process easily and quickly.

Allison was super helpful!

I bought a recliner sofa today with Terrance Walker’s expert help.

My husband and I had the most winderful experience in Ashley Furniture(Montgomery location) today. When we entered the store we were greeted by everyone. Carole Ann stayed back and just kind of observed us while we talked to each other and looked at a few things. She then politely introduced herself and let us know that if we needed anything she would be just a few steps away in order to give us time to browse and look at things on our own. After a few minutes we were greeted by Keenan who was exceptional as well. We informed them we were just looking around and were considering purchasing a few items to update our home. The entire time we were there Carole Ann and Keenan assisted us and made the time we were in store one of the best experiences in Customer service we have had in a long time. Thank you Carole Ann and Keenan for making our Sunday!

I haven’t been to Ashley in a while but glad I stopped by! Terence Walker is the man to see. Was very helpful and fun! Ended up getting some amazing accessories for our outdoor patio for some great prices! Highly recommend!

Keenan Calvert was very helpful, knowledgeable and personable. Highly recommended!

I love this location! Allison was great and very helpful! I will be back soon.

Terence was great!

Carol Ann was so awesome to work with. She was able to help my husband and I find what we were looking for! Would definitely recommend doing business with her.

Terrence did an excellent job explaining all of the ongoing sales and was very knowledgeable of the furniture in the store! He was very understanding and easy to talk to! He was able to answer all of my questions with no hesitation! If you are looking for someone to help you find the perfect furniture for your home please go see him! Overall, it was a great experience!

Terrance And Alex Gave me a Great Deal Thanks Ashley Furniture

Allison was pleasure to work with!! Very excited about the selection and sale.

Allison was informative, helpful, knowledgeable, accommodating and friendly.

I had such a wonderful experience with Allison at Ashley Furniture where I purchased a queen mattress and box spring. She was very helpful and knowledgeable of what I was needing. I highly recommend anyone to stop by and ask for Allison.

Great customer service Thank you Carole Ann Doughty Ashley home 🏡 Montgomery Alabama

Allison was fantastic with helping me with my selections

My experience here has been awesome. I've been working with Keenan and he has been amazing,. He has great personality, is very knowledgeable of the products and prices. He also has a designer's eye and knows how to put things together.

I’ve shopped at Ashley’s for years and bought many pieces and even got my mom to do the same and every time I come in, I like to work with Terrence. At this point, he feels like family!

Terrance was an amazing and resourceful salesman. He meet our needs and purse!!

Terence was a great saleperson

Terence was very professional very honest, friendly and very knowledgeable of all of Ashley products, he is a great asset to this company and I can see him traveling and training other young sales consultants coming to join this team.

Allison was fantastic!

Lance and his supervisor, Alex were both patient with my Fiancé and I while we decided on the purchase of our furniture. We highly recommend them for your future custumer service experience at Ashley Furniture on the Eastern Blvd in Montgomery Al. Go check them out! If what you're looking for is not in the store they will do their best to get it for you or lead you to it.

The salesperson was extremely helpful.

It was a great experience. The staff was very friendly and helpful.

My mother bought a Tempurpedic mattress from this location. Our salesman, Keenan, was exceptional. He took time to make sure she got what she needed and was a joy to work with on such a large purchase. Do yourself a favor and ask for him. You will be glad you did!

Carole was amazing.

Just tried to get a price match in store for a price on line. They would not honor the online prices. They told me to order it online. REALLY!!! Horrible service. You just lost a customer!!!

Great customer service! Terence went above and beyond to make sure we were satisfied with our purchase!

Keenan made my shopping experience an absolute pleasure! He knows how to listen to what you want and executes! He was basically my interior designer!

Terence was awesome and so helpful. Went above and beyond to help us and give us advice!

Terrence customer service was outstanding. Definitely recommend

Keenan was very helpful, my husband and i just loved the way he helped us put our accessories together with the livingroom set that we also purchased from Ashley. Keenan was very polite and very patient with us also.. Thanks Keenan

Fair prices and great deals. Terence was awesome guest!

Great help with great sales. Thank you Carol!!!

Amazing customer service from carol!

Allison was professional and had so much patience with my elderly Mother. She answered all of our questions and very respectful 🙏.

Went today to order a few pieces. I had found them at a different retailer for a lower price. The manager approved the price match and we were able to get exactly what we wanted. Carol Ann was amazing to work with and got us in and out with ease. We will definitely shop here again!

Salesman was very attentive and knowledgeable about all products. Provided us with great information and helped us pick out the furniture set that we wanted.

Terrence was amazing! Smooth transaction, and accommodated our needs perfectly.

I had a great and professional experience on my visit on yesterday talking with Mr. Terrance the salesman at Ashley furniture. He was very knowledgeable and professional about the product that I wanted. He was delicated and took time in what I wanted. Very good job. 😀

Carol Ann was amazing. She greeted me, listened to what I was looking for, and showed me everything they had. She was patient, allowed me time to mak a selection I would be happy with, and showed me other items I would like for my next trip. Thank you Carol Ann for making me feel at home!

The staff was really nice from the beginning to the end. Cudos to salesperson, Allison.

Wish there were more stars to give. Nick (Manager) and Alex (sales) were just amazing. No pushy sales exceptional knowledge and very easy to work with. Our purchase of a tempra pedicure mattress and adjustable base was easy and delivered early. I have more furniture to purchase and will certainly be using Ashley!

My experience at Ashley furniture was absolutely amazing! Terence made the selection process a very smooth and FUN one! Did I mention FUN?! He was hilarious and sooo knowledgeable. I'll definitely be coming back to this location. Alex, the manager at this location, is awesome and helpful as well!

Had a wonderful experience working with the team at Ashley. I couldn’t have asked for a more attentive group.

Allison was amazing. As soon as we entered, she welcomed us with a warm greeting and helped us find the furniture we saw online. She explained everything thoroughly and was very knowledgeable. Allison went above and beyond to make sure we were satisfied with our purchase. What a pleasant experience at Ashley's!

A.J. was our sales representative, she was very helpful with any questions that we had and with working within our budget. No pressure sales, helped us get the deal we wanted and worked through the paperwork. Another good experience at Ashley furniture in Prattville.

AJ was an absolute pleasure to work with. I highly recommend her for advice and help.

Terence was great. Very personable and funny.

We bought a recliner and Terrance was a great salesman. He explained everything very well!!! So when u go in ask for him u will not be disappointed!!!

I began my furniture search Labor Day 2023. My husband and I met Alex that day, who was actually an Asst Manager at that time. I had to wait to purchase but I told Alex I would be back. I didn’t get back until April 2024 and I met Leonard when I walked in the door. I started looking at couches again and Alex walked up and remembered me! I told him I would be back! I looked and looked but was still indecisive but I told Leonard and Alex I would be back again. I took my daughter back with me the first of May and only Alex was there. We finally decided on the exact same sectional I picked out in 2023! I talked with Alex at length about how each of the pieces I picked out would last over time and he was very honest. He actually told me the sectional I chose might start sagging some in 5 years. I mean, what Sales Manager tells you that??? Alex does, because he is as honest as they come! I still decided to purchase that one even with his revelation because that’s the one my family really loved. So if you want HONEST service and great prices, go see Leonard and Alex at the Ashley Store. It will be the best furniture purchase you make! I also want to say my very first couch set I purchased when I moved out of my own in 1987 was Ashley. That’s how much I love this furniture brand! Go shop at the Ashley Store in Montgomery, AL!

Carole Ann was so warm and welcoming. She is very knowledgeable as well and made us feel at home.

The salesperson was very professional.

Absolutely wonderful experience with Terrence

Terrence was so nice literally took the time to work with us for 3 hours and his patience and attentiveness never wavered. His knowledge of all of the products and promotions were just incredible. If you shop here ask for Terrence. He is not pushy he gives you the room to make decisions that best suits your financial situation and needs. We absolutely love our experience ar ashley furniture. If I ever need anything else I will definitely be back. Go to the eastern blvd store where they have the magic. Thank you for making our house a home. We love you Terrence. Shout out to Ashley furniture. Domonique and Nathan Bury

I am very pleased with the customer service throughout my shopping experience. They were incredibly patient and went above and being to help me get the right sectional. I cannot wait for it to arrive.

The people there were very knowledgeable, and was able to help us out with a mattress, miss Allison did a great job. Thanks

Terrance was great

Terrence did a good job price matching a sectional sofa for me. He probably spent over 2 hours on this transaction and his service was excellent. I will be back and look for Terrence as I fill up my new how with new furniture. Thanks for all your help Terrence, nice job sir!

Mr terry was amazing

Terence made furniture shopping a breeze! The only difficult part was choosing which of the amazing sofas to purchase. Customer service was incredible, and we will absolutely be back!

Hi quality sales lady

Terence was a very helpful and knowledgeable sale person.

Just sharing that Ms. Danise at the Ashley store in Eastchase was very helpful, sweet, and not pushy at all. I told her I was just starting to look, and she showed me options and answered my questions. Nice, clean store and employees.

Excellent service

Terence had amazing customer service, I'd recommend coming and checking their supply of furniture.

"I recently visited Ashley Furniture store and was blown away by the exceptional service I received from Terrance and his store manager Alex. From the moment I walked in, the staff was incredibly attentive and knowledgeable. They went above and beyond to help me find the perfect pieces for my home, offering valuable suggestions and ensuring I was completely satisfied with my purchase. The level of professionalism and dedication to customer satisfaction was truly impressive. I highly recommend this store to anyone in need of quality furniture and outstanding service!"

Terence was an excellent personal shopper from start to finish! I even got in the massage chair to complete my paperwork!!

Tarea is an amazing salesperson. She’s so knowledgeable, attentive, well developed and very professional.

The staff was kind and really helpful.

Richard had wonderful customer service! He listened to all of our questions and concerns. Took his time to show us everything on the show room floor. He definitely made us smile and laugh the entire time of our purchase. 5 star seriously! Would definitely recommend him to any one shopping for any home furniture and decor

My first time purchasing with this store was excellent. I came here to shop with my daughter for a bedroom suite. The sales associate Quintravis was very professional and patient with us. He helped us good some great deals.

Terrance gave me exceptional service and a comedy show while shopping for a recliner. He is hands down the best sales associate. I am very pleased with the quality of my purchase. Thanks again Terrance and keep up the good work!

Trey did an amazing job showing me styles on the floor to match the chairs at my house! I would highly recommend him and Alex his manager who helped show us how the butterfly table worked. Very patient and courteous service!

They were very helpful and friendly. Will tell my friends about it.

Mr. Leonard was kind and patient. He answered all my questions and was very knowledgeable about the furniture. Awesome experience!

Mr. Terence Walker is a great salesman. He answered all our questions with a smile.

Great experience for buying furniture. Terence is top notch!

Pleasant professional experience.

Mr Terence Walker was very educated and helpful. He made me and my daughter feel comfortable and we are very grateful for that. She loved her snacks lol. He helped me make a decision on a very fine set. I can’t wait for it to be delivered to me. I will Recommend anyone to come shop with Terence at Ashley Homestore

Very nice and professional staff. The salesman and manager went far beyond my expectations. I will definitely give them my business again!!

I think Terence did a good job. He had good customer service and a good spirit.

My Saleswoman was very helpful and curious she even helped me with my grandson.

Customer service was excellent! If you are interested in getting furniture, highly recommend! Leonard & Shunda are the people to see!!!

My overall shopping experience was positive. The sales representative was helpful and not overbearing, which allowed me to take my time in making my selections.

Leonard was patient and helped me find some great furniture! Thanks Leonard!

Great service!

Leonard was absolutely fantastic about helping meet our needs for a completely new living room upgrade and scheduling the delivery. Answered all questions we had. Wonderful customer service! We are very happy!

I received excellent customer service from Dorothy and Shunda can't wait to get my furniture great professionalism at best!

Ms.Dorothy was a big help came in she made it an easy process come in and see her for all your furniture needs. Ms.Shaunda was a big help as well both have great customers service.

Dorothy was very nice and very helpful she made sure she helped us find the right bed !

I went there with my Wife and we had a fun time looking around at all the different furniture. Also the Staff there were extremely friendly, kind, polite and helpful with any questions I had.

Leonard was very helpful!

Tarea did a great job assisting me in finding a dresser that I wanted. I appreciated all of her help & service.

Terrance was great, has great customer service. He was very helpful and informative. We will be back soon. Great place to get furniture 👍

Great team that helped me find the perfect furniture for my living room.

Great customer service, Alison very knowledgeable, professional, .understood our needs Thank You

She was great!!

The sales associate, Terence, was very friendly, knowledgeable, and helpful! He was able to answer my questions and concerns and make suggestions. He made sure to carefully explain things.

OMG!!! I cannot begin to express my sincerest gratitude and appreciation for the customer service I received at the Ashley Homestore on the Eastern Blvd. Alex (Sales Manager) and Lashunda (CSR) went above and beyond to assist me ordering replacement parts for my bed. They were awesome!!! When I spoke with Alex over the phone he was super nice and very helpful. But he and LaShunda were 10x nicer when I met them in the store! I definitely recommend this store.

Sales person was great

Allison was great. She gave me some great deals and I got a lot.

Dorothy and Alex was awesome great personality wonderful wonderful salesman can’t say enough about there exceptional patient with us and advice on the purchase of our living and dining rooms furniture would give them ten stars if I could Thank you Dorothy Jimmie and Janet

This is not my first time buying, nor will it be my last! Excellent quality at a wonderful price! The delivery team was awesome as well Luis made a sofa sleeper fit through a space I may have mismeasured 😅. Could not recommend enough!

AJ was very helpful and more than willing to help. We were able to find the chair that I wanted and she was very open and willing to offer a good price.

Tabatha was such a sweetheart and a HUGE help. I’m in love with my new picks. Ask for her when you stop in

From the beginning of the sale starting with Alex and Terrence and to the delivery team Luis and Uria it was the greatest experience I've had. Thank you Ashley Homestore

Our Sales Rep, Tabitha was very welcoming and professional. She addressed all our needs and we were extremely satisfied with our purchase and service. Thanks Tabitha!