Ashley Montgomery, AL
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
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I have enjoying shopping with Ashley Furniture. My sales Rep Alex Walker was great and most all Kenny and Kelvin the guys who delivered my furniture were fabulous both of them had giant contagious smiles, so sweet nice and professional !!
Truly a zero in my eyes. Emmit the store manager gave me the run around for 2 days regarding delivery. He never seemed to be able to get the story straight each time we talked. 14 weeks later I finally have my chair. Never received my promised inconvenience credit after 3 weeks of calling.
Hadn't been in this location for about three (3) years and needed a refresh look in my home! The Assistant Manager Alex was very personable, professional and seemed sincere! I really liked how he made sure I was a satisfied customer, checking the in-store database as well as online to get me what I wanted!! Tamikka at the front desk was also very professional and courteous when it came to purchasing and ensuring I understood all costs associated with the purchase. I will be back!!
Don’t seem very organized. Asked for basic information on a couch and was told to just come to the store.. it’s too big for her to check for me. Id understand if the tone of voice wasn’t condescending. Maybe I’m wrong I was just under the impression costumer service was meant to serve the costumer
It’s been a mess. It’s not the furniture, just other issues. It’s been a few months and I’ll still have to continue to call. I worked with other Ashley’s and didn’t have this problem. I think they wanted the sale and committed to a bed that they couldn’t build easy given also the location . All 3 Ashley’s around me are around the same distance or time. The other two are allowed to work together but this was a gift from family that used this location. It’s just too much communication I have to do and patience I have to give. If you are in Montgomery, beautiful furniture. If you are near Montgomery but also another location like Phenix city or Columbus… go there. It’s easier and less of hassle in comparison. They also are allowed to work together regardless of the sale location. Which is where I bought my furniture. I think whoever sold the set to my family for me, claimed another warehouse could do it, but really just wanted the sale. That made it harder on everyone. Hopefully it will get resolved because it’s a very nice bedroom furniture set that was on sale.
My husband & I had a great experience here. We were welcomed so warmly by Joseph & not only was he incredibly helpful, but he was knowledgeable with in-stock product availability, warehouse hours, pricing, etc. He asked used our budget, what we were looking for, & allowed us to peruse the store at our leisure. Later when we narrowed down our options of what we were wanting, he was helpful in recommending couches based off our preferences. We appreciated how he was helpful without being overbearing like you might normally find elsewhere. He was personable, really connected with us, & so friendly. We walked out with a sofa that exceeded our expectations & will definitely return for all our other furniture needs. The customer service experience here is unmatched & we are so thankful for making our shopping (& buying) experience easy & stress free. Shout out to our guy Joseph! He is amazing at what he does & deserves not only recognition, but a raise!
Trash! The guy on the phone said shop LOCAL. I go in with that mindset then I see everything marked up at least a couple hundred bucks. The prices in the store and online nowhere near the same. The customer service was awful and like they didn't want me there and they didn't want to be there. I will just order offline.
This is the worst place to shop, never take a chance to go here, they will just rob you. This is only Ashley furniture store in Montgomery and they will take it as opportunity to rob. I went to purchase a mattress and the sales person was a white old lady, she said that I need to do atleast $500 of shopping to do financing for synchrony and I was pretty sure that, should be minimum $150 to do a 6 months financing with synchrony because my friends and family suggested (that’s why leaders say that home work is very important before you check in). I applied for Ashley synchrony card in store, it’s approved based on my credit report.. she said that i need to do minimum $500 of shopping and if it’s not in store another $129 for shipping, It’s a huge, changed my mind and I went to a Ashley store in Birmingham with synchrony card, purchased Queen 12 inch hybrid mattress for $340 with 6 months financing. Be careful guys!!