Ashley Outlet Montgomery, AL

Ashley Outlet

(334) 603-8282

2534 Berryhill Rd

Montgomery, AL, 36117

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Store hours

Open today: 10:00 AM - 08:00 PM

Monday 10:00 AM - 08:00 PM

Tuesday 10:00 AM - 08:00 PM

Wednesday 10:00 AM - 08:00 PM

Thursday 10:00 AM - 08:00 PM

Friday 10:00 AM - 08:00 PM

Saturday 10:00 AM - 08:00 PM

Sunday 12:00 PM - 06:00 PM

About Ashley

Ashley Outlet of Montgomery, AL is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Store Details

At Ashley Outlet of Montgomery, AL, we create a simple shopping experience by bringing you the stylish products you want at a value you can trust. We are committed to offering you comfort at every moment, which means more than just comfortable furniture. It’s comfort with our team, trust in our simplified process, and the belief in our goal to provide you quality furniture at the lowest prices. No matter which Ashley Outlet location you visit, you'll find comfortable, durable products that won't break the bank and a quick and easy experience from shopping to delivery. Your home is more than just a house, it is your sanctuary. It’s where you enjoy spending most of your time because it is simple, functional and most importantly, comfortable. At Ashley Outlet, we celebrate being home with you. Our locally owned and operated Ashley Outlets are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Outlet showroom today!

Ashley Outlet Montgomery, AL

In-store offers

What our customers say

4.8

(773 reviews)

94%

FILTER Star Ratings

Yadira Call

Mar 26, 2025

My experience with Ashley furniture and Ashley representatives is always a great experience. They are always very helpful, are well informed about their product, and look out for the best interest of the customer. This is the reason I keep coming back to Ashley furniture company, and their representatives for two decades.

Kyla Stinson

Mar 26, 2025

I recently purchased a sofa from Ashley Furniture, and I couldn't be happier with my experience! The quality of the sofa is outstanding—it's comfortable, stylish, and fits perfectly in my living room. I want to give a special shoutout to Andrea, the associate who helped me. She was incredibly knowledgeable about the different options and guided me to the perfect choice for my needs. Andrea's friendly demeanor made the shopping experience enjoyable, and I truly appreciated her patience as I made my decision. If you're looking for a great sofa and excellent customer service, I highly recommend visiting Ashley Furniture and asking for Andrea!

Patsy Hodges

Mar 25, 2025

Nice customer service

Ashley Macon

Mar 23, 2025

Xavier was very helpful and easy to work with! Come see him for your furniture needs!

Jason Watson

Mar 23, 2025

CAROLINE MCBRIEN

Mar 22, 2025

Jameshia Dickerson

Mar 20, 2025

The customer service representatives were very attentive and friendly. I enjoyed the experience of finding my new dinning room table set.

Peggy Martin

Mar 19, 2025

Big! Shout out to Liah for helping me find what I was wanting. I told her my favorite color… she delivered! She listened to me.. Thank you.YOLANDA

Bharat Khurana

Mar 16, 2025

Xavier was a great help

Beverly Pettaway

Mar 14, 2025

Leigh Anne Dagalea

Jul 20, 2021

I purchased Doorbuster sectional on layaway in March 2021. I completely paid it at the beginning of April 2021. From the time I fully purchased it in April to the end of May. No one had informed me of the status. I would call the store once every other week. When I called the facility they told me that the furniture was not showing delivery date. I showed concern that I have not received any possible delievery date and asked to speak to the store manager about finding another item with tbe same value that is available. Finally the store manager, (after I was concerned) said that it should be here the first week of June. I decided to not find a replacement since the manager seemed to be sure the furniture will be there. I called after the first week of June since I received no contacted in regards to delivery or any issues. Manager than proceeded to say it is now pushed to the first week of July. I received a call last week and the week prior telling me that my furniture was scheduled for first week of July. After first week of July passed, I called them Monday, July 12th, to be informed that it was again pushed to the week of July 26th. I asked the sales associate if I could get a full refund because their poor communication. And customer service makes me uneasy and I do not trust them that they will delivery my item. The manager was not there and the person said he will contact me on Wednesday when he returns. They told me that refund would not be possible because of the 72 hour no cancellation. I proceeded to call cooperate to file a complaint on their store and because it is privately owned they could not help me. They filed a complaint and said they will get in contact with me within 24-48 hours. After I received no response from cooperate and the store, I called cooperate again. During the process of calling cooperate on Friday, July 16th (less than four days since the last conversation with the store) I found out that the corner of my section is in the warehouse but that other pieces will be in august 26th. Again another time pushed and no response. Each time the dates have been undetermined or pushed further. There is no promise of a secure date. They are persistent on telling me cancellations are not possible due to the 72 hours after full purchase but yet this company does not hold themselves accountable to communication and delivery if their items. After long conversation, the sales associate on Friday, July 16th said the manager will issue a request for cancellation to the finance department and I will receive a paper check refund. I called today July 20th to ask about the status. The request was given to the finance department and now waiting for the finance department to contact me about my refund. The sales associate said that it will take up to 14 days. This is ridiculous. I understand that we are in Covid 19 times. But their customer service is lacking and their concern for their customers is lacking.

william gipson

Apr 10, 2021

On March 20, 2021 I purchased a complete Leather reclining sofa, love seat and chair set in which I paid for upfront in full. Josh and I agreed on a (out the door) price that he stated would included free delivery and would include the best warranty that I could purchase. Once I got to the register to check out I was charged an additional 199.00 that was supposed to have been already applied to our agreed upon total. I didn't notice until after I left and looked over the receipt of this infraction. They told me that the set wasn't in stock and would take 3 weeks to be delivered. I offered several time to pick the set up myself but they insisted that I let them bring it out and set it up for free so I agreed. They told me that the set would come in a different dates and offered me split delivery. I told them I'd prefer if we just wait an get it all delivered at 1 time when it all arrived and they agreed. Fast forward to Thursday April 8th I called and was told that only 2 pieces were in but they were all scheduled to be there the week of the 8th. Friday the 9th I called bk and was told that the set was there. I asked when would it be delivered and was told that I had to come pick it up and that it wouldn't be delivered. Therefore I (rented) a haul and angrily went to to their store to pick it up. Once I got there I was told that it wasn't there and was at the warehouse which contradicted everything that I was told and wasn't where I originally paid for the set. At this point I was furious and Josh wasn't there so I was told. They then called him/Josh and he magically appeared from the back of the store smiling with mischief all over his face. Once he got close enough to see the anger in my eyes he detoured behind me and finally stood behind the counter accompanying the other 2 young ladies. He lied and tried to tell me that I wasn't given or offered free delivery but one of the assistants who also helped me select the set( she in particular was great and very helpful and even apologized) agreed that I was supposed to have free delivery. I then told him about the split delivery in which I knew nothing about until they offered and he dropped his head knowing that I was being honest. At this point I was furious but still needed my set. They then told me that it was at the warehouse and that the warehouse was closed. This is after they told me that it was at their location and I had to come pick it up. So now I'm standing there with a rented uhaul, being double charged for a warranty, furious and still not able to get my furniture. Long story short I still have to go pick it up again today. I would've canceled it all together but your charged a 25% restocking fee and can't return it over 3 days after the original purchase date. Josh continued to try and lie and say he told me this or that and I made him out to be a lie everytime. Josh is a lier so don't let those fb commercials fool you. My set was over 4k and paid upfront. Read over your receips as soon as you get it and make sure everything you agreed upon is stated and accurate. This is my personal experience, hopefully this will detour you from having a disastrous nightmare just as I did. Please shop else where. Hopefully everything goes smooth today once I go to pick it up.

Darrelle Townsend

Jan 09, 2021

Me and my fiancé drove 2.5 hours away to go to this new outlet on its Grand Opening day that we saw advertised on Facebook. We were greeted by a salesman named Alex. He seemed to be a nice guy well versed and educated in product knowledge of everything they had to showcase and sell. We instructed him that we were just looking but we'd come back if we were interested in doing business. He and his manager promised exceptional customer service. We came back about a month later ready to purchase. We spent almost $7,000 with this salesman and company and was sold several empty promises. We were told that we'd have all of our furniture at the store ready to be delivered to our brand new home that we were building by the first week of December. That didn't happen. We were promised several different customer service calls concerning our furniture. They never happened. In December we were told for 3 weeks straight that our stuff was coming and it didn't come. Finally we got some of our things only to find out that as our stuff was coming off the truck that the delivery guys forgot the mounts to put our mirror up that goes to our dresser. Also that Alex ordered 2 loveseats instead of a sofa and loveseat. When I called to make him aware of his mistake I was told immediately that it was my fault as if I made up the invoice myself. I spoke with the manager Josh he apologized and put in a new invoice for a new sofa. He said that our recliner which we are still waiting on would be here the same time the sofa would, which would be Jan. 15th. I was told that if anything changed that I would receive a call. Guess what? That didn't happen either. After the delivery guys left I noticed that they messed up my front door casing in 2 different places. I called this Thursday to inform them of the damage and check to make sure everything was still on track and yet again I was given the run around by the employees and manager Josh as to when my stuff would arrive. Finally he said that yet again its been pushed back to the first week in February. He gave me Ashley's customer service email to send proof of damage and I was told I would receive a call or email concerning the damages as you might've guessed THAT! DIDN'T! HAPPEN! Before ending our call he said he was going to give me a call the next day at 9:30 when he starts his customer service calls and you guessed it IT NEVER HAPPENED! Mind you we placed our entire order at one time in OCTOBER!!! We were told that there was a 6-8 week wait to receive our stuff which we were fine with because our home would be finished being built by then. It's now January and still were being given the run around. I have never experienced such unprofessionalism, deplorable customer service, and lies by a company who's standards are supposed to be way above par. I am livid and hate that I ever gave this company my business. They care nothing about their customers only about the quick buck that they can get. I wouldn't advise anyone to ever do business with this establishment. Your just another sale to them and they give you nothing but empty promises. If I could've given no stars I would have! WORST EXPERIENCE EVER!!!

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For additional details on the offers on this page, click here to learn more.

0% interest for 80 Months^° - In-Store only

On in-store purchases of $4999 or more made with your Ashley Advantage® Synchrony credit card at participating locations from 3/4/2025-3/31/2025. Equal monthly payments required for 80 months. Down payment of 35% is required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.

†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

$1 to Start‡^

‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.

Shop without using credit 5

5 Acima offers lease-to-own transactions. “Shop Without Using Credit” means this is not a loan, credit, or financing. Acima obtains information from consumer reporting agencies during a lease application. We consider multiple data points and regularly approve customers with less than perfect credit history. Acima Cash Price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. Not available in MN, NJ, WI, or WY. Not all applicants are approved.

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Ashley Outlet Montgomery, AL

Store hours

About Ashley

Store Details

In-store offers

What our customers say

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