Ashley | Montgomery, AL 36117

Ashley Montgomery, AL


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.2 Star Star Star Star Star
(147 reviews)
Star
LaKesha Cope 1/21/23

Awful awful awful… I paid $2k for my kitchen table set. It was not delivered as promised. When it was delivered it was damaged, they sent me a replacement and it was damaged worse than the first. They have refused to give me upper management contact info or give me a refund and just come get their stuff. I am going to the BBB and will pursue small claims. I am furious!! Wish I could give no stars!!

Star
Jess 12/9/22

Very irritated with the service. The salesman told me that everything I ordered was “in stock in the back of the store” and that the only thing that had to be ordered was the footboard of my bed. When I called to check on the order, I’m now told that the sofa and oversized chair won’t be in for another 2 weeks… yet when I made the purchase I was told they were in stock already and didn’t need to be ordered. It really makes me feel like the salesman lied to me to get a sale, in all honesty. Definitely not happy that I’ll be staying in an unfurnished apartment for the next two weeks.

Star
Cameron Crenshaw 11/22/22

Honestly if I could give them zero stars I would. Their communication is shotty at best. Things never deliver when they are supposed to. They have a problem with their automated delivery system. You can confirm delivery with a person and still get a call and press 1 for confirmation and your product still won’t be delivered. I’ve been waiting for 2 month for a product that I have not received that I paid close to $6000 on the spot the day I purchased it. The first time they attempted delivery they brought a bed without rails. Just a headboard and footboard. I can’t get a return call from upper management. Shop at your own risk. They have no problem debiting your account before you leave the parking lot, only a problem delivering the product and/or communicating with you.

Star
Jesse Johnson 11/22/22

Horrible service never received all my furniture I paid for. I called several times asking about it. Management told me someone would contact me about my items but I never received a email or call back, Mr Leonard was the person that was giving me this info. They made it seem as if I was lying I sent pictures to a email that wasn’t right I asked them several times was it the right email but the email never went through… this was my first time buying furniture and I will never spend money here again. I rather buy furniture off Facebook before I’ll ever go in this place again. Just a Horrible experience.

Star Star Star Star Star
Dorisetta Moore 11/17/22

The staff at this Ashley's was super. I have my furniture and I am pleased. I recommend this Ashley store not all of the Ashley stores are on time this one is.

Star Star Star Star
María De Jesús Arredondo Alonso 10/27/22

Star Star Star Star Star
Kyara Williams 8/13/22

I want to give a special thanks to Marty and Mo, they just don’t know how much better they made my experience. I order a sectional sleeper for my sitting area (a room) and the first set of delivery guys inform me that it was impossible to fit which they didn’t try the way I instructed them too I was so upset but Marty called to ask if I thought it would fit and my response was yes but I would have felt better if they attempted to try. Marty and Mo came and they went over and beyond expectations that’s how you WOW a customer. Your store will definitely receive more business and I am going to refer your stores every chance I get you guys definitely turned my terrible experience into a overjoyed moment by the way we are loving the funiture. THANKS YOU GUYS ROCK !

Star Star Star Star Star
Nathan Nowell 7/25/22

Airrien and staff were very knowledgeable and helpful for us when we were purchasing a new chair. Great prices and flexibility!

Star
Self Help CEE (TheRandomLife) 11/24/21

Just dont shop here. Go somewhere else!

Star Star Star Star
James Boyer 7/19/21

UPDATE: September 2022. New manager at this location has worked very hard to get our refund. Marty has really gone above and beyond to make this happen, narrowly avoiding legal action. The disruptions to Ashley's system has improved significantly, and I would now recommend the store, under Marty's supervision, to others in the area. He will not let you down. Thanks, Marty. We have a lot of Ashley Furniture. We ordered nearly $7,000 worth of furniture on April 18/2021 with a estimated delivery date of 5/31/2021. It is now 7/19/2021 and we still have NO furniture. We just got off the phone and the estimate delivery date for some of the furniture is not until DECEMBER! So, if you want to pay thousands of dollars for furniture that you will not get for 8 months, then this is your place. We have been living in our home with our kids on mattresses on the floor, no living room furniture, no dining room furniture, incomplete office furniture, etc, etc. No more excuses for companies operating like this. We are now fighting for our money back that has been wrapped up for many months so we can go somewhere that sells furniture and not just dreams of "someday" furniture. Absolutely awful.

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