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Ashley Spanish Fort, AL 36527
Ashley Spanish Fort, AL
Your Local Furniture, Mattress & Decor Store
The Ashley in Spanish Fort is dedicated to unmatched customer service, quality and in store selection. Since 2006, we have been owned and operated by Turner Furniture Holding Corp., a family owned furniture company that has been in business for over 100 years and prides itself on being named one of the Top 100 Furniture Stores in America. Hard work, passion and pride in providing our customers with the best product, for the best value, with the best service translates into providing our customers with the best experience. Our goal is to provide a superior level of service for our customers and our dedicated and experienced Store Manager, Katie Roberts, has built a team that is committed to being your trusted home partner. We are ready to help you furnish your home with our wide variety of high-quality furniture and one of the largest mattress selections in the area, all at extraordinary prices. We are proud to say that we are devoted to giving back to our community through charitable work with the Hope to Dream Foundation, as well as other local charities. We look forward to being the Spanish Fort furniture store that helps you fill your home with memories, and hope to see you soon!
Meet the manager
Katie Roberts
Store Manager
Friendly employees, however a bit pushy. I guess they work on commission. Literally fighting one another for you.
6 weeks later still waiting for our mattress to arrive. I’ve called customer service and the store , I keep getting the runaround. Customer service says “ no way to track an order” or “ we are waiting on the manufacture”. I find that hard believe because you go to the manufactures website and they state they have product ready to ship. When we first ordered our mattress, store said “ 2-6 weeks .” Now, customer service says “ up to 16 weeks”. It really sucks because, Ashley charges 20% for returns . Like c’mon! It’s 2022 I thought that was a thing of past.
I am very pleased with the level of customer service I experienced with Matthew Springstead at the Spanish Fort, AL store. I live in the San Antonio, TX area, but was trying to buy a new mattress for my son in Spanish Fort. The online experience was clunky and didn't answer questions I had so I made the call, and Katie (the store manager) put me in touch with Matthew. He answered every question, offered great advice, and pricing was excellent. He seemed to really want to help and was communicative throughout the process. We accomplished everything I wanted to and in under half an hour. It was painless and simple - or at least it was with Matthew on the job. Thank you, Matthew, and Ashley Furniture in Spanish Fort. I appreciate everything and will certainly keep you in mind should I buy any other furniture for my son. :)
Went to look around and I found the living room suit that I wanted and I love it they are delivering my recliner on the 25 thank you so much.
Waited for months, way past time of promised delivery. I never received the complete bedroom that was ordered. They refused fir us to return are partial order. Horrible customer service, Horrible company policies. Rude people to deal with. Completely scammed.
Josh R was my sales rep and I ordered everything online and over the phone. He put a plan together and made our Orange Beach AL condo look up to date and amazing! Delivery was a very pleasant experience as well!
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