Ashley HomeStore Bakersfield, CA

Last day for black Friday! I got 50% off! Really helpful salesperson made out quick and easy to get a bed.

Bought our home last year, and My Wife Went To Ashley Furniture for our Living room set now we've had it for a Year and a Week we hardly set on the Sofa most of the time we Use our Recliner's the Sofa Cushions Use to be firm and you didn't Sink Now it's Got a Dip so I Regret Spending money on Junk And Now my Wife Wants to Buy Another Set it Will Not Be Coming From Ashley Becareful, Read the Reviews and Take Heed to the words We The Customers Write. We're not Doing This Or Sharing our Reviews For us it's Either a Warning or a Complement This is the Former it's a COMLAINT!!!!

Finally found my couch. Great sale, helpful staff.

I will not attempt to try to buy furniture at Ashley’s thanks to Conrad Herbst. My wife and I attempted to buy a mattress in a box but Conrad was more concerned about up selling us a more expensive mattress. He tried every trick in the book to get us to buy a more expensive mattress, once he knew we were not budging he TOLD US to to go to Costco and buy a mattress there because he was concerned about us giving him a bad review due to the BAD MATTRESS we wanted. To Conrad‘s management team, this is not to make him or you look bad but I have been in the line of customer service for over seven years now and I’m telling you he has opportunity in people skills. We bought the exact same mattress we wanted from Ashley’s but from Walmart.

-check your receipts well....an item might be charged twice -got a gift card because of the mistakes they made....you have to pay for the taxes even if you have enough money in the gift card -store up a LOOOOT of patience....your item can elbe delivered with missing part, then missing screws, then broken! GOOD LUCK ON THE FOURTH TIME!

I want to thank Ashley furniture for an amazing customer service today . Krista was an amazing Sales associate she was really helpful and friendly. The best customer service at Ashley furniture in Bakersfield Ca. I really recommend Krista to anyone who wants to purchase their furnitur . An excellent customer service

She was great sales lady.

James Hosey was awesome and went out of his way to make sure we were happy...we will come back because of him and will highly recommend to anyone

Bad customer service

Overall experience was great. Staff was welcoming and friendly. Very impressed by management and how well they treat customers. Thank you so much James for all the help and patience. I appreciate your attentive interest in making sure I was getting what I really wanted. Thanks again!!

They worked real hard to find us something we could use, I am old fashioned and its very hard for me to buy furniture, but they were patient with me and I appreciate there patience. I just hate furniture shopping and they tryed to get me through it with alot of kindness. Please shop here, they will take very good care of you.

SO IRRITATED!!!!’ My husband and I have bought a lot of furniture from Ashley In the last year! We bought a whole sofa set and chair, and last month we bought a mattress and box springs. Today we went in to buy a headboard for my son for Christmas that was listed online for $207.99. We had a coupon for $50 off and we also had 2 $100 gift cards from our previous purchase. We were told that everything in the store was 36% off, so we were very happy about the purchase until we got to the register!!:-( First of all we were told we could only use one gift card, which I was fine with but then with my $150 off I was told my total was $169.99 before tax and shipping and my total would be $259.78 after!!! I asked how that is possible when the headboard was only $207.99 on sale before the coupon, the gift card and the 36% off? Well they said the full price of the headboard was $ 499.00, well online the full price was $369.99. What a rip off! I showed them the online price and the manager ERIC didn’t care! He was not willing to help in anyway!! So basically the gift cards are worth nothing because they jack the prices way up in the store!! It’s just a ploy to get you back in the store! Don’t get me wrong there are some great people that work there, but Eric is not one of them!! You are better off to order online with Ashley and avoid the store all together! Eric could have helped if he cared at all!!! This is the first bad review I have ever written.

Expensive furniture. Can find the same exact item cheaper elsewhere

I can’t tell you how dope the staff is here and how helpful they were to me. I came in with a specific bed that I wanted and I needed two of the beds, mattresses and foundations. Suleme helped me take care of everything. She price matched the beds to what the price said online and her manager even took the price down a bunch since they knew I only had $1800 cash. I can’t tell you how happy I am that I came here. Definitely will be returning when I need more furniture.