Ashley HomeStore Bakersfield, CA 93312

First off let me start by saying that I am extremely happy with my purchase!! From the moment that I walked in the store I was treated very good. The delivery was on time exactly two weeks which I am amazed. If I need to purchase any other furniture I will for sure go back!!! Thank you Ashley Furniture!!!!

Ordered a desk arrived damage. Only discount they were willing to do was 25 dollars off in which i void my warranty. Otherwise I would have to send my desk back first and once they receive it they would be able to process an exchange. will never buy again.

Wasnt impressed with the "sale" or the sales assistants.

Awful, our table was supposed to come in on Wednesday and for seemingly no reason it wasn't able to be delivered and now itll be here too damn late. Just awful service.

(Translated by Google) Very friendly staff, beautiful furniture (Original) El personal muy amable, cuentan con muebles hermosos

Gena was very helpful and nice and she seemed knowledgeable. Thank you

Ashley Furniture will only tell you what you want to hear, we bought a sectional in September, we keep getting the run around and different delivery dates, we cancelled our order as we found it at another store and will have our furniture this week! If you order furniture it will take 18-20 weeks but Ashley Furniture will not tell you this!

Ashley’s furniture is the most unprofessional company! I had bought a box spring for my FULL bed, i had repetitively asked and told the salesmanI I was buying a FULL. The box spring arrived and it had came a QUEEN, the company’s mistake. I can not return it to Ashley’s furniture because I had signed it, even when it was the companies mistake. I would never recommend buying from Ashley’s furniture.

Sales seem to be quick to make a lot of promises, but very slow in resolving issues. From missing delivery appointments without notice, to denying refunding overage charges. We realized the brand new couch we finally received had a rip in the back. It has taken almost two months to get anybody to acknowledge the claims and to no surprise, the claim to replace a brand new couch delivered with a rip, was denied. It seems the only time i can get anything resolved, is by driving across town and walking in until somebody will answer my questions face to face. Never accept partial deliveries from Ashley's, no matter what they promise. And also BEFORE THEY PUSH YOUR COUCHES AGAINST THE WALL, CHECK THE BACKS TO MAKE SURE THEY AREN'T TRYING TO HIDE A TEAR FROM YOU!

Great place to shop for furniture. Conrad was very helpful and patient, and gave us a great deal for our new furniture! Definitely recommend shopping with him if your looking to shop here 🤩🤩

You can find your furniture needs here

Been trying to call for assistance to the store, they put you on hold and never answer.

Obnoxious staff hovering around you like used car salesmen. Way over priced. Everything "has to be ordered and is 2 to 8 weeks out" and if you have an issue with that, they'll lie and say "we're the fastest in town" despite all the shady pop-up furniture places having about a week delivery. This store is honestly just terrible no matter how many times I try to give them a chance.

Good selection no delivery for 8 weeks. Too long

Too generic.

Denied my credit line. Fake advertising

This place had terrible service! we ordered a couch in july 2020 and the people said it would come in 2 weeks and when we called they saidit was scheduled forseptember we canceled gota refund and spit on the stupid manager guy I will never come to this place ever again.