Ashley HomeStore Bakersfield, CA 93312

Aundrel was awesome with assisting me.

Good service and good knowledge of what I wanted

I have asthma and they wouldn't let me in without a mask will not go back

We got there at 430pm and left at 8pm not one person actually helped me and my family. They kept saying " I'll be right back." Four hours later nothing.

HORRIBLE!!!!!! Ashley’s furniture in Bakersfield, Ca cancelled our order so we went into the store to try to reorder and they kicked us out because we didn’t have a mask on after we have already been in there for 30 minutes. There is no sign on the doors saying anything about wearing a mask and just that they were taking tempatures before entering. We were being helped and everything and the manager Eric made us leave since we didn’t have a mask on.. they should have something posted on the door!!!!

We bought our recliner chair from here, great customer service.

We bought our dining set from here, and are extremely happy with the purchase.

Worst worst worst customer service ever. I was delivered a broken bed and have been going back and forth with this company for weeks. Every time I call and get through, after waiting for an hour each time, I get a different answer as to how to rectify the situation. I have been told a replacement piece was on its way to them not having anything started in the process weeks later. When I’m on the call it has gotten disconnected and no one calls back. It’s so bad. I still have not received the replacement piece. Do NOT order from them!!!!! Big mistake!!!!!!!!

Poor customer service, delivery crew damaged furniture when installing, the submitted request for new pieces has not been followed up by any member of Ashley team. Three months later still with damaged furniture!

I have bad experience with Ashley Furniture store they didn’t deliver my mattress is on time and took them almost a month

Great customer service. We bought our dining table set from here. We absolutely love it.

Their customer service sucks!! They sale damaged products and then expect you to accept a repair and not a replacement!!! Would you accept a brand new car with upholstery stains or gauges in the dash or body of the car?!!

Great deals!! Salesmen are friendly no pressure to buy!!!

Their delivery men ruined my carpet and lied about it by claiming they didn’t leave stains after they set up the furniture. I have before and after pictures, yet they claim it is not their issue. I’ve already filed a complaint because they are not trustworthy or responsible for their actions. BEWARE of this company! Their delivery men are liars!