Ashley HomeStore Burbank, CA

Good stuff, decent prices. I had some items missing when they delivered, and it took them over 3 weeks to get me the rest of my stuff.

Had a really good experience. Our sales person joseph was super helpful , also the store manager mehdi E.was very nice. He helped us to get bedroom set with matress. I am very thankful of both.

Quick and friendly experience. Amazing sales rep a Mara I believe her name was.

Man, these guys are a bunch of finessing thieves. So I went into the store to purchase a new bed frame on Black Friday. In the store, the pricing was $1,700 with 40% off, however, when I check online the original price was $800.00. So technically In the store they bumped up the price and stated %40 off to make you think you got a better deal. BS. So technically in store it should state the original price, online match price, which is $800 plus the %40 off equaling to $480. That’s what I should’ve paid for my bed frame, instead I ending up paying $1,200. I am now canceling my order and going somewhere because this seems like a scam and very unethical. A bunch of dishonest individuals. It deserves zero stars.

Great service! Great prices! Great quality in the furniture! Our sales person KC Gray was amazing and really worked with us. I highly recommend Ashley home furniture!

Worst experience!!!

Excellent customer service. Answered all my questions and made sure I walked out with everything I was looking for.

This was the first time I shopped at the Burbank Ashley furniture store, and the sales mgr Someyeh helped me and my family on buying two sofas. Someyeh was extremely knowledgeable on product info, gave me a great discount, and got everything done in a timely manner. She not only helped me with the sales part, but I was most impressed that Someyeh really made an effort to help me after the sales. One of the sofa I bought was not assembled and aligned correctly. I called customer svc with no reply. Someyeh set up an appointment for me after I txted her and made sure I was taken care of and provided me with the the best customer svc experience. I’ll definitely refer to my friends to you if they need to buy furnitures.

Sales lady sold us “pieces” of a large sectional couch that would never be possible to actually put together as a smaller couch, instead of just showing us to the smaller couch section. When the two pieces that obviously don’t fit together arrived and we sent them back, they refused to refund AND claimed they’d never seen us before nor sold us this Frankenstein couch. Avoid at cost.

Had a very good experience here. Ervin spent a lot of time helping me and my son find our perfect mattresses and bed frames. Can’t wait to go back to furnish the rest of our rooms.

Manager is very nice because he gave us discount! beutiful furniture

Some the sales need more training took a while to complete the sale and they almost mess up my delivery but I called to check on it ,do not finance they want larger payments and even if you pay it down payments large still high no matter how much you pay down your bill stay the same and I ended paying early to stop the large payments