Ashley HomeStore Burbank, CA 91502

I had such a great experience at Ashley's Home Store. I was greeted by the greatest salesperson the moment I walked in the store. His name was Ali. He was very friendly and helpful. I ordered my furniture and a mattress. They were having a fabulous Labor Day sale which I absolutely appreciated. Great selection of furniture and accessories.

Shehvon, the sales lady was extremely nice, courteous, and patient. She helped out with every issue I brought up to her.

Glen was awesome, he helped us pick out the couch that fit our house perfectly. I would recommend him over anyone else in the store. He knows what he is doing.

Happy for the service from mr Martin Ruiz I get my sofa so thank you for good attention

My experience at Ashley's at Burbank was amazing Rashaan was amazing very helpful and patient I even ended buying more than I planned I will definitely recommend it to family and friends.

I was assisted by Divyani De Marco and George Zaky. They were both exceptionally kind and helpful. They both made my shopping experience not only painless but enjoyable. I was on a time crunch and a budget, plus they found something to fit my style. I have recommended Ashley a few times since my experience. Thank you, I love my furniture!

Good deals and friendly service.

Had a great experience here. We found the right sofa set at a great price. Joseph was just lovely and super helpful! Would recommend to anyone!

I needed a sleeper sofa and came in because of the sale. The Sale is deceiving because there is no sale. Items are at their regular discount price. I purchased a sofa, but I had to spend more than I wanted as the delivery charges are quite high and then when tax is added it increases the price even more. I’m happy with my purchase and was very pleased with my salesperson, Joel. He was the best; no pressure and very professional. I would shop there again but be aware that the Sale ads are only a come-on.

Prices are definitely on the expensive side

Delivery guys had no masks. One of the guys had a bad attitude, and delivered my chest with damage. They were not too careful with my purchase.

I purchased a electric recliner ! Within 3 days the USB charging port FAILED. I did not purchase a warranty . So I am S.O.L. Signed Ben Dover

If there were 0 star I would give it to them. I ordered a table with 8 chairs they delivered it, but the table has too many scratches on it and nobody helped us to replace the table. They says that they can send a technician who can fix the scratches. The brand new table should be fixed? This is crazy. They have too bad customer service ever, and this is not the first time I have an issue with this store. The worst ever and no polite talking way with the customers. I am soooo MAD. Don’t go this store they are lier and don’t help customers as they need to be helped. They postpone each thing for weeks and it takes too long to contact them. Again, the worst furniture store ever and the worst customer service.

Terrible experience. Our delivery was scheduled on Sunday however only half the couch was delivered!! There was no communication about this ahead of time and a random weekday was offered to us for delivery of the other half of the couch... My husband and I had to take another day off work for this. There is no respect or consideration for people's times. very disappointed with the experience and lack of communication.

There was a very rude employee here that couldn't even answer my questions. Disregarded me to go and talk to another employee at the front . Then saw him just standing around doing nothing. What a waste of money investment 😡 for the Ashley furniture place. Bad service . Where the customer service at customers should always feel priority first . SMH