Ashley HomeStore Burbank, CA 91502

Martin is the best sales representative in the store. He is very patient and knowledgeable. Thank you so much Martin!

Glenn was fabulous

I got exactly what I want, Ema was so knowledgeable and helpful, she answered all my questions and guided me to find exactly what I wanted for a great deal.

Rashaan was very friendly and was very knowledgeable on the products. Great customer service

On Saturday I walk into Ashley Store a Customer Associate Name Joseph Welcome Me with a Warm Smile I thought wow Excellent Service He saw Me looking around he came up to me and Ask did I Need any help finding something I then said yes I need a New Mattress We then began talking Laughing I felt like I knew him for along time Ashley Needs more Employees like him I walkout Smiling I am a very Happy Customer I purchase My New Mattress Highly Recommend Ashley for Any Furniture Thank you Jospeh For your Kindness and Profession Attitude Keep Smiling and Keep being you 🙏🏻♥️ A+++++++

Yeah I Won't Go Back the lady followed me around like I was going to steal a couch or a chair or table or something don't like that.

The quality of their products isn’t very good, we purchased loveseats and sofa last summer and it’s sinking already. I called them for repair and assistance but received 0 assistance. First time they said it need repair but then they couldn’t order the piece because it was sold out and then they said there is nothing that they can do. So if you want to waste your money go for it

Worst place to purchase furniture.no refunds or exchanges.i didn't know that it's as is no returns.great manager

Terrible customer service...what was promised was not delivered. When the store was called, I was promised resolution but received no follow up...will not purchase from Ashley’s again 👎🏻

I have not received my furniture as of yet so this review is strictly for my experience in the store. Our sales person was Hoda, and she was fantastic! She was very informative, kind, and patient in insuring we got exactly what we were shopping for. We realized after we got home we made a mistake in picking the couch configuration we needed and when we went back the next day to address it the employees/manager of the store were very helpful in adjusting our order to the correct configuration. I will gladly continue shopping at this location.

Rashaan was the nicest salesman we have met. He went above and beyond to help us with all our inquiries. Definitely will shop again at this location.

Great selection of furniture, beds, dining room tables, chairs and much more. Friendly staff too.

Rashaan a was great salesman. He was kind and listened to what we wanted. We would definitely ask for him again

Huge choices, very nice and helpful personal. Salesman Harout came earlier to work to make changes in our order.

This is the best furniture store ever. Today I visited this store, sales associate Ali greeted and welcomed me warmly. He offered his help whenever I needed it. He had great attitude. He was honest, friendly, and knowledgeable about all the furniture in the store. When it came to pricing, he called the manager Soumeyeh who was also very nice and helpful. She spent almost 45 minutes from her time to help me match my furniture and make my new place looks amazing! Plus the great deal that I got!! Thank you for making my day!! Sogol in customer service was very kind too! I highly recommend this store!!!

I can’t describe how wonderful the sales man who’s name was Argin and the manager who was somaya we’re treating us when we visited. They were supper nice, supper friendly and knowledgeable about their products. I am highly satisfied and will definitely go back for more purchases