Ashley Burbank, CA 91502

Excellent experience. Tony did a wonderful job at listening to the style, comfort level and color couches we wanted to fit our modern style home. We got an awesome Memorial Day Weekend Sale. Overall would recommended this location for furniture.

they have very bad customer services . They are nice when you are buying staff from the but got forbids if you have any issues they becoming your worst enemies. Rude, unpolite, very very bad even if the mistake done by them. Horrible!!!

DO NOT ORDER FROM ASHLEYS EVER! I ordered a brand new dining set and this is what arrived. Butchered, dirty, and lopsided stools. Not to mention this was not the color I wanted. I’ve tried getting a hold of a manger from the store in Burbank and I was just put on hold forever. I’ve been getting the run around for over a week. Got a hold of the “supervisor of customer service today” and she was a total b****. She never asked for my name or number. I tried explaining my frustration to her, but she barley spoke any English and she clicked on me. Don’t bother buying your furniture from this horrible company. You’re better off buying from offer up since Ashely’s wants to sell dirty and broken furniture.

Rashaan was very personable , respectful and efficient. It was quick and easy to order the bed frame and get a delivery date.

Thanks love

Great service by KC Grey!

Had a pretty good experience last time, but the salesman we got this time was so pushy and weird. I know they make commission but it’s such a huge turnoff to have someone beating down your neck the whole time you’re there. A manager aggressively came up to us and demanded why we didn’t want an electric powered recliner. Anyway, ended up going to West Elm instead.

There furniture is decent but don't let them fool u thinking there giving you a amazing discount. Example was buying a bedroom set that was normally 4500. They swore that they are giving me the cheapest price with a huge discount at 2900, but I'm smarter then that Maxine sells Ashley's furniture and gave me the same set for 2000. Point is she what u like don't fall for the I'm giving u the best price possible and call Maxines furniture and get it cheaper.

When purchasing a product your get great support. In my case one item was missing and was given a run s round by the store. I called customer support and they were put on hold from the store. I will never purchase again from Ashley. I just purchased a living room set from another store. Too bad there customer service I’d do bad.

I am still trying to get my refund. The store is giving me such a run around. I never got any furniture and I am waiting still on my refund that is rightfully owed. They are giving me a run around.