Ashley HomeStore Canoga Park, CA

Ashley sells a dismal selection of plastic-covered monstrosities in such exotic shades as miserable mocha, dismally dark, corpse grey and bile.

the staff were really helpful en patient with us

Good Quality Furniture And Accessories, Military Discount on Top Of There Reasonably Priced Merchandise.

David was awesome,attentive, knowledgeable and helpfull.

This use be place we went to buy furniture but no more. We went there tonight and was approached by LD he was extremely rude and literally when we asked if there is any discount he said bye. I can't believe such losers work for this place. Then my husband said i will report you to the managed manager like a scared whimp he called the manager and said his side of the story. I will never shop here again. Mind you for our home we bought over 30000 dollars worth of furniture Mr LD you are the worse and socially unskilled person i have came across.

Bad manager.Bad customer Service.

The people there were very helpful I'm very glad I went to Ashley's furniture and got my living room set thank u so much for this experience

Incredibly bad customer service. Quick to take your money but not accommodating at all when your product does not match what you thought you were purchasing from the store. This was my experience. And beware if purchasing from the store as opposed to online. The Corporate Office will tell you they have nothing to do with store bought issues. After receiving my recliner, the foot rest wasn't as long as the floor model. They said it was due to wear and tear and offered me a swap with the used store model with no discount AND I would have to deliver/pick up myself. Incredible. Never have I had such bad customer service in my life. Now I'm stuck with an $800 recliner that I can't use. Oh, they offered me a store credit of 50% towards another chair too as an option. Great deal for them, especially if it's 50% of the sale price. NEVER will I shop at this place again. Neither should you.

WORST PLACE TO SHOP AT - I bought a sofa with them and when it came to delivery it was a total disaster. Worst experience of my life with a home store. My delivery was scheduled at 2. And they have me a call at 4 letting me know that they are running later another 2 hours BUT GUESS what my delivery was only delivered at 11 pm. BUT WHATS worse than WASTING my whole day. THEY GOT the WRONG COLOR and I called the store the next day FOUR TIMES by a customer service representative Christina whom claimed spoke to the "manager" JACOB who suppose to call me back but guess what after 4 times of trying to reach them and promising me that the manger will "call back" cause he is busy and I waited the whole day for there call and simply the excuse was " the manger is busy with customer" but wait am I not a customer needing assistance ? 2 DAYS later of not getting any response back from the manger or the customer service representatives I decided to go to the store. The manger was off and the customer service Lucy was not very helpful or understanding. I used to shop at Ashley's for a long time for both of my apartments but now I lost the respect for there terrible customer assistance.

I purchased a set of furniture here. When I went home I checked the prices online in their website and there was a difference of $400 with the 10% discount there was on their website. They offered 24 months 0% interest financing in the store when I purchased the furniture and when I asked for a price match they said they're going to change the finance terms and offer me a 6 months financing. I feel like I was scammed and all I got was a hard inquiry on my credit report. Their customer services was awful after I complained about the prices but when I was shopping they were treating me different and they were much nicer.

Jacob Williams was able to beat my online prices and helped me find more accessories for my home. You're awesome Jacob! Best store manager!!

Nice. Good assistance.

Nice Persian sales guys

ABSOLUTELY HORRIBLE!!!!! I was scheduled for a delivery on Saturday the 9th and the bed came with huge cuts down the headboard. They said they would redeliver Tuesday. My husband took off work, cleared our room again and was stood up. When i called they said we were not on delivery until the 23rd. I asked to speak with a manager and they never called. I called again and the store said they could deliver Saturday the 16th. I even checked the delivery details on the we site. They never called or showed up... again!! When i called they had me down for a random week day. Then we were told the bed wasn’t even in stock by a customer service department lead. We called the store and they said we didn’t answer the phone.. we called the delivery manager and she said it was a system issue and corporate didn’t confirm the order.. ARE YOU JOKING ME?? 3 days of missing work and 3 times i had to clear out my room and no one knows what going on... THE WORST COMPANY and THE WORST EXPERIENCE OF MY LIFE!!!

Very helpful and patient staff. Easy on the numbers makes this furniture store above the others