Ashley Store | Colma, CA 94014

David our sales person was amazing in helping us and giving us so much information regarding the products. Thank you First time experience and it was wonderful!!

Service lied . Said it was free shipping and still got charged $500, she also did not disclose taxes on items which were another $500

I am having an incredibly frustrating experience at Ashley Home Store in Colma. Despite Ken, the manager, and Evelyn, the sales rep, assuring me they'd replace a footboard that was damaged from delivery, the repeated delivery promises for the replacement footboard have been consistently empty. Despite assurances from Ken, the manager, and Evelyn, the sales rep, the lack of follow-through has left me awaiting a resolution and deeply disappointed in the overall customer service

David T. Is very pleasant and helpful in purchase my furniture at Ashley store.

Chantall was the best! I want to buy all my furniture with her :)

We have made several purchases from Ashley’s in the past. Each time we were assisted by David. In the past , it was from their store at Bayshore at SF but they have since moved to Colma. It was great to see David there and he always provides excellent customer service. Will recommend Ashley and David to family and friends.

Shady business practices. Even though their policy states that you can cancel an order prior to delivery, the store will repeatedly "forgot" to cancel your order. So far I've called three times trying to cancel my order. Each time I call to cancel, they assure me that they've cancelled the order. However, when I don't receive the confirmation email they've promised I call back, at which point they tell me that the order hasn't been canceled. It's also worth noting that each time I call to cancel, they offer to give me a couple hundred dollars back if I don't cancel. They seem quite desperate for sales. 0/10 customer service and quality of furniture.