Ashley Homestore Colton, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Its been two months that we had to wait for a refund check the only reason we are getting a refund cause the sales rep lied about prices and sales so we double check our bill and they over charge us by alot we call ever day where our refund check!! they answer we can't find the check so tried of this company no good customer service
I DO NOT RECOMMEND BUYING FROM THEM! Please be aware of these crooks! SCAM, SCAM, SCAM"! They are liars and thieves! they do fraudulent charges to your purchases! On 7/19/19 the moment I walked into the store I was well greeted and helped by the salesman Danny Guitierrez. He helped me find everything I needed. Long story short, I went to their store to buy two chairs $199.99 each and one coffee table which was $152.99. Then Danny recommended he will give me $50 insurance on the two chairs because the chairs were white ....+ tax 49.49 then He overcharged me $750.34 total . I brought it to his attention the overcharges. They refund my $100 and brought me incorrect documents. I told him, I would like the correct receipt and invoice because I WAS STILL BEING OVERCHARGED. Then he came with another information/ invoice , oh we charge you here $7 extra for the two chairs .Then I asked for what ? Oh, we're still trying to figure it out why we charge you the $7 So I told him to go figure it out and give areasonable explanation why they're stealing my money! then another lady came, "we'll refund the $7 on the gift card....... Like Wtf, No CRIMINALS I don't need your gift card neither your service, cancel my purchase and refund my money! Don't buy from these crooks! And if you are,make sure you do your own calculation..,these people are thieves!
Amazing product and prices I highly recommend
I Purchased a bedroom set last week my sales representative AJ was extremely knowledgeable And helpful. At first I was a little skeptical thinking that it was a sales representative making promises saying anything just to just to close the sale. However this was not the case, the bed room set I had choose was out of my price rang. Aj was able to strategically build my shopping cart so I would be able to qualify for promotions with a purchase of a Tempur-pedic mattress. Initially I was only going to get a pillow top mattress, I am so happy I got a Tempur-pedic mattress instead of a pillow top mattress I’m sleeping like a baby! My entire bedroom set has been delivered to my house assembled and not one thing is missing, it was on time and looks amazing! AJ was on point with my order I can’t thank him enough for his kindness, and superior customer service. Thanks again for the help I’ll definitely be returning to Ashley‘s furniture for future Purchases with a Aj.
The moment we walked into the store, we were amazed at how big the store was. But we were more amazed at how many salesmen were working on the floor. So many selections of furniture and finding the right one was easy, thanks to the gentleman that helped us. We had purchased a bunk bed for my kids and a TV stand that goes well with my home. And the workers there made it so easy for us.
I’ve purchased items at Ashley three times now and so far everything has been great. Each time the sales representative was able to answer questions and point out options to the somewhat vague requests I’ve made of them. I’m truly grateful. Plus with the credit card deals, I’ve been able to purchase and pay off my furniture without being charged interest. This leads to my credit score going up. It’s a bonus for sure!
Michelle was really nice, patient and understanding to all of our needs.
We went into Ashley furniture to look and price furniture and matresses and we just walked in the door when a very friendly young man named Anthony came up to us with a very friendly smile and offered us his excellent customer service. We clearly stated we were only looking and pricing....but because of his awesome sales pitch and experience and all the information he took the time to relate to us on every piece we liked, he clearly filled in all the blanks and left us with no questions. We decided to buy a couch, love seat, reclyner, and two queen matress sets and a rug because he made us feel comfortable enough to buy our furniture there. I talked to a manager to let him know how happy and impressed we were and he also was very friendly. I love Asley furniture because of the customer service and I highly recoment the colton store.
we had fun choosing our new furniture and the salesman made us feel comfortable.
Beware all sales are final . they dont tell u that and trying to talk to a manager or sales rep don't hold your breath ,you might see Jesus come back 1st. I will never buy anything here ever again !!!!!!!!
We had a great experince with salesman Chris. He was a great help in purchasing our sectional.
Staff is great. They are helpful and listen to what you want. J lo was great. She helped me with all of my questions. Store is a comfortable welcoming environment. I will be back to purchase more furniture.
I had been to a few furniture stores prior to arriving at Ashley's, and was greeted with pushy salespersons who didn't care about anything but closing the sale. I arrived at Ashley's and was greeted with a smile by Yesenia Vallejo. She asked me what I was looking for and took me on an adventure around the store, not looking for just a bed set or just a sofa, but the exact sofa and bed set that my heart searched for. She didn't plan to rest until I was absolutely assured of my selection and even then went the extra mile so that I felt satisfied with my purchase. I decided I loved the service so much I returned the next day to add on a kitchen set and entertainment center, and reached out to Yesenia who was all too ready to assist me when I arrived later that day. We went on another adventure around the store searching for the perfect kitchen set. I wasn't looking for any old table, but rather one that fit my home and style. After finding it we searched each and every entertainment center, hoping to find a good one but I'll admit I was picky. Yesenia however, knowing exactly what the rest of my home looked like because she designed it so far, found one and helped to paint a picture of how perfect it would look across from my sofa. She made the sales process a streamlined system that made me truly feel welcome. Most salespersons are out to ensure their sale and don't truly care about the end result, so long as their commission check clears. Not Yesenia, she didn't care if I didn't complete the order, because she wanted me to truly be happy with my adventure there. To her it wasn't about a table or bed frame, but rather it was about building a home. So thank you Yesenia for helping me to build my home, and so long as honest and dedicated people such as yourself work at Ashley's, I will be a customer for years to come.
Great customer service.
Best customer service you can find. Michelle the sales person that helped us was awesome. She went beyond our expectations. I definitely reccomend this store to everyone.