Ashley Homestore Outlet Colton, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
The salesman AL was excellent. He was courteous and professional and a pleasure to work with. Larry W.
Bought 2 living room sets a few years ago and thought I would go back to buy new chairs for my dining room set, ordered online and received 4/6 chairs it has been a month, and my UPS shipment says in transit. Have emailed and called multiple times cant get a response, and my Credit card has been billed for all 6 chairs, i love the chairs but am missing 2, hopfully i can get a response. -Sad Customer Update Edited—— forgot to post I did receive my chairs a bit after my post. Had to call and i guess they got damaged in transit. I was right away sent 2 new ones.
Stephen guided me through the recliner labyrinth & was extremely knowledgeable about each product. He listened to my feedback & provided increasingly desirable options. Stephen was awesome to deal with & made my holiday trip to Ashley very enjoyable & extremely successful. Thanks Stephen!!!
Went in looking for some couches and ended up walking out with some couches and a brand new mattress! Very satisfied with kimberley she helped us very much.. anyone looking for brand new furniture , Ashley's is the place to go and ask for Kimberly !!!!
Our sales person was straightforward and helpful. She price matched a lower price from another store, and delivery was great - both communication and physical delivery. Overall a great experience. Oh,.and we are enjoying our new couch and chair. :)
Joshua was very helpful and accommodating. No pressure, just friendly assistance.
Since coming to Ashley's for years multiple times I have nothing but good to say about it. The customer service is excellent, the verity of selection out of this world. Price seems crazy but they are always having deals. 50% off plus no interest for 12 months. Labor day sale is the deal of a life time.
This was my Wife and I first time buying furniture, and it was an amazing experience! Earl Martin is an exceptional asset to the company! He made the process so smooth for us! Because of his excellent customer service, we will definitely be back!
To many collection to buy
We bought 90% of our home furnishings from a store that became ashley home sores John Dobbs was the best salesman they ever had he pushed and showed that you were buying quality at a fair price. We still have most of that quality furniture that we didn’t pass down as our kids grew up and moved away. we bought a complete bedroom set from another store. The salesman was really good ;but like John use to say buy the best furniture you can afford: we cancelled that sale and went back to Ashley’s and they are delivering our newest bedroom set hopefully on Monday
We have been shopping at the Colton store. We have bought 3 decent sized orders. What I have found is that if you want good customer service, you have to go to the store where you purchased the goods. Although, even one of those left us angry and unhappy. You cannot get the store on the phone. Calls go straight to corporate and it seems like they are out of touch with the retail side of the business. As, even after messing something up and trying to fix it, I was told to contact the store to make sure the problem was fixed. I was even told the corporate folks don't like calling the stores because they can't get through either. Very frustrating. I moved to a different county so just running over to the store is not an option. What they are good at is having things in stock and being able to deliver them in a reasonable time frame. We bought some items from Mor Furniture and their delivery dates are 2 months or more out. Another good thing is the delivery crews. Friendly, fast, and efficient. Ultimately, Our sales professional at the Colton store is Earl Martin We were so put off by the phone customer service that we were done with Ashley's as a whole. But, Earl is the absolute best so we went back and ordered our living room sectional from him, as he is that good ,that even though we don't like the company per se, we like working with him enough to have gone back for another try. I'm hoping they redeem themselves on this last order.
This review is for the Colton Store. Not a pleasant visit. Did not feel any warmth or friendliness from the staff there. While walking in, a apparently, unhappy customer was storming past us out the door warning 'not to buy anything here.' Maybe that set the tone. Lots of furniture. Sales person could have done more to help. No biggie tho. Went out to Palm Desert store the next day and bought furniture. The people there seem like night and day in comparison. Same company. Go figure. Good road trip.
Bad service at all !!! We bought furniture in the store and the delivery never happened then we went back to the store to cancel the order and the manager said "" yes of course "" and 4 days later we are still waiting for the cancellation of the order, but nothing happens! ! !! They just want to sell furniture and they don't care about the customer! Bad bad service!!
BE CAREFUL! Horrible Experience! Please Read all there (FINE PRINT)before you Spend your money there! I forget the girls name but she said they call her PRINCESS, totally Disrespected my wife and kids by telling me to call her that! Far from being One for Dam sure. Anyway we bought a set of Sofas few weeks ago, the love seat came damaged with tears i reported the issue few Minutes after delivery. They said they were gonna send a technician to take a look at them. The lady who made the appointment for technician said if I would of reported 72 hours of delivery they could of replaced the love seat. Keep in mind I reported it minutes after delivery and I have proofi did! So I went in to store to tell them what there representative told me and said they didn't now anything about the 72 hrs that it was new to there store was offering. Bunch of Lies and everyone is pointing the finger at each other. Please Please read all the Fine BS prints. WILL NOT SPEND ANOTHER DOLLAR AT THIS LYING PUT TOGETHER STORE.
Muy mal servicio con yajaira la persona de ventas juega por las apariencias