Ashley Homestore Outlet Store Colton, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Ordered a couch and dining table in July 2020. The employee who followed me around the store (Amancio) was not knowledgeable about the products and the store policies. He did state that the store is having a 50% discount that day, so I kept that in mind. I went to check out. Amancio had a crazy price and I had to remind him about the 50% discount. "Oh I forgot" and put it in the computer. I asked for price matching and he said no. I asked for military discount and he said no. I completed my purchase and did some research afterwards. Yes the company price matches and yes they give military discount (10%). I went back to the store on a later date and asked for a refund which Customer Service honored the price match. However, the 10% military discount would've been $160 off, but the manager (Sabrina) stated that I didn't spend enough money to get the full 10% discount, so she only gave me $50 off. Could you believe that!? It's not her money, it's not her sale and she can't honor the company's policy with 10% off for military members. I was shocked.
My husband and I went to our local Ashley HomeStore specifically for a new mattress. Our sales rep, Lily G. was very helpful and answered all of our questions. We had a coupon for 0% interest for 72 months, but the store didn't have it on record, only the 60 months. They threw in a couple of pricey pillows and a couple of discounts to make up for it. Next day delivery was scheduled and there was a minor issue. We might have waited another day if it had not been for Lily making a call. We got our Tempur-Pedic and we love it!
Been waiting 2+ months for couches. They finally got delivered and only received HALF of the couches. Customer service is giving me the run around and the Colton location NEVER answers their phone. It really sucks because the furniture is nice but we are never spending our money here again.
Always is Amazing !!!
Horrible experience, pressure for phone number and name as soon as you walk in store. Lots of pressure, low quality furniture. Hot and smelly store. Never going there again.
Ali is the man!
Terrible customer service. They messed up my order, delivered me the wrong thing, had me on hold for over two hours! Not one apology! Nothing. I’m sorry to whoever is missing their brown footboard, you won’t be seeing it anytime soon.
Very nice service
Great customer service love your store.
Overall, my wife and I are very happy with our shopping experience. Stayce De Hart in the Colton, CA location was very helpful and knowledgeable. She spent the time showing us several options and price points, as well as ensuring we received a great deal.
They delivered 2 different couches and wouldn't switch one out for them to be the same. One of which doesn't work properly. They want us to pay out of pocket to use the warranty. What a joke. Horrible customer service.
Excellent customer service and great prices!