Ashley HomeStore Dublin, CA

Ashley HomeStore Dublin, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4.5 Star Star Star Star Star
(254 reviews)
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Got my power recliner delivered today. I must say, i have never felt so bad. The piece was already nicked and the leather was a little damaged on the left arm rest. The right arm rest is not aligned well and i can see a hole between the right arm rest and the cushion. I need to make an effort to bend down and put my arm on the right arm rest. The recliner was assembled at my place and the delivery guy rushed back in a hurry. When i call the customer service within 5 mins of the delivery, their response was that they would send across a technician to see if that can be "Repaired". This is amazing "Customer Service". There is no point shelling hundreds of dollars and getting sub standard items delivered. The Sales executives are doing a good job of selling the items. Unfortunately, the manufacturing is very bad and there is very low to Non-existing quality control.

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Paid for desk, delivered 2 months later and was damaged. Waited for even exchange, no follow up call, had to go to store and no record found. Terrible customer service!!!

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If you need any assistance, Abby is the girl for for you! I was able to find everything I needed. She was super helpful and friendly! She also helped me get the best deal possible!! Thank you for all your help Abby!

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Easiest and best furniture purchase I’ve made!!

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Abbey was very patient and courteous! Prices are terrific.

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Normally when I tell the sales rep my plans they disappeared and I'm left alone to fend on own. No help what so ever. I told Zulley my story expecting her to disappear. To my surprise Zulley never left my side and treated me as if I was buying the entire store. If your looking or just browsing ask for Zulley. She is wonderful

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Normally when I tell the sales rep my plans they disappeared and I'm left alone to fend on own. No help what so ever. I told Zulley my story expecting her to disappear. To my surprise Zulley never left my side and treated me as if I was buying the entire store. If your looking or just browsing ask for Zulley. She is wonderful

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I wouldn't give them even 1 star. They have the worst customer service. Once your stuff is delivered to you, that's it....they just don't bother to respond to your calls or messages, even if it's delivered to you with parts missing or broken. My furniture was delivered to me in June, a few broken and a few with missing parts. I had been calling them, their store in Dublin and their customer care. They have absolutely no respect for the customer. I even made enough trips to their store asking them to place an order on the missing parts. All they do is put up an "act" of placing it on their computers. It's been 3 months and Stillwater nothing. Pathetic. And when you go there, they shamelessly ask you to check out other stuff. BEWARE OF THIS STORE.

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Great store and friendly employees. Abby did a great job showing me around the store for what they have and providing recommendations to me.

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Sahar was amazing in helping me with selecting new furniture for my living room. David the manager also jumped in and helped me get within my budget. Thank you both.

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I was very pleased with the service I received. I really like doing business with Ashley. Sahar was very helpful. I highly recommend doing business with them

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Kin was really helpful and attentive! He was very direct with viewings and suggestions of living room furniture! I’m extremely happy after visiting the Dublin location! Can’t wait for my new living room set to deliver to my new home! Thank you Kin for your kind services ! Will be back with my mother to buy additional pieces to my new home. Best Jenn

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Many home goods here from furniture to items of decor. They have used good sense of color throughout the store you a greeted and made to feel welcome. A large store with lots to see.of course they offer decorator services. Prices seem more reasonable then some of the other similar stores

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I went to Ashley's just to LOOK. However the customer service was so great with the Sales Lady Zully and the Management Terry and Frances I ended up buying a new LEATHER sofa loveseat and end tables. If you are looking for furniture they will help you find EXACTLY what you are looking for. Also they will give you the best price! You can pay now or pay latet if you qualify for their no interest financing for a year. So what are you waiting for go get what you want from Ashley's in Pleasanton CA.

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Just bought a mattress and Abby was very nice and so pleasant to deal with!

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Recently we visited the store looking for a table and also as we have bought furniture protection from them to ask them to come and take a look at the sofa that we recently bought. Long story short the table price even with "manager's discount" was still way too overpriced and we decide to go with other store. However regarding the protection plan they started with "oh it doesnt cover this and that", although when you buy furniture from this guys they will tell you that it covers everything! We submited a request almost 10 days ago and they promised to send technician as soon as possible, aparently as we didnt buy their overpriced table they decided to cancel our request. DON'T FALL FOR THAT! DO NOT BUY PROTECTION OR ANY KIND OF INSURANCE FROM THESE GUYS!!! YOU WILL END UP PAYING FOR NOTHING!!!

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I’ve been to the Dublin store several times with less than good service; but this time I had an exceptional experience. Terry was fundamental! His attention to detail include helping me measure; interior design (accessories); furniture placement, future needs; and more. If I could’ve given 6-stars, I would have! Many thanks to Terry, Joe, and the manager(“Boss”) for an exceptional experience refurnishing my living room!!!

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ABBY was extremely pleasant and EXTREMELY helpful

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ABBY was extremely pleasant and EXTREMELY helpful

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