Ashley HomeStore Dublin, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
We had a wonderful experience this time when we visited the store at Dublin area. Zully the attendant was well informed about all of our questions with out going into un-necessary details that helped us to make up a quick decision to buy the item. The Manager Sara was very helpful too who tried to accommodate our price range well besides her good suggestion and ideas and let us leave the store with satisfaction and happy feelings.
Ashley always takes care of us! We buy all of our furniture at Ashley in Dublin. The sales team is very helpful and knowledgeable. The furniture is high quality. Our associate today Mary Jane was very helpful. Thanks Ashley Dublin!
Dalton and Karen are awesome. Not only did they get me in for an appointment but both were so helpful and personable with helping me buy a dresser and nightstands!
I was at the Ashley furniture store in Dublin almost a month ago. I ordered a bedroom set. The sales person was a bit pushy which was really bothering me. I let him know that I wasn’t sure if the set would fit in my room. He said that I could cancel the order if I needed too but convinced me to take advantage of their promotion so I went ahead and ordered it. The very next day I called the Ashley store and cancelled my order. The customer service person said she would cancel it with no problem, conversation was short, however the wait on the phone just to speak to a live rep was about 1/2 hour. Weeks later, no refund. Called a few times, left messages and received not a single response back. Every time I call, it’s at least a 1/2 hour wait. I’m not sure why there is such a long wait to speak to a representative over the phone, are they really that busy? When I go into the store there are typically 3 times more sales people than there are customers. I have finally had to write a letter to the consumer complaints dept and attorney general. I will be calling my credit card company to dispute the charges. Such a hassle to go through. I was going to go back to the store and get a different bedroom set but not anymore. I will never do business with Ashley furniture again.
Wide variety of products on Display, options to chose. Very effective - COVID's social distancing.
Ordered a couch which was delayed a few months due to COVID, which is understandable. Finally delivery day comes and they show up with the wrong couch. Then they try to make us pay for it. We confirm the model that was paid for and still they try to push the wrong couch on us. Eventually they leave the wrong couch and expect us to keep it brand new for another month+ with know information on when our model is getting delivered. Finally, we get a new date for delivery and they show up at the wrong address that is different from where they originally delivered?. Fortunately, the real address is only 9 minutes away. They refuse to deliver and force us to schedule another day which they haven't communicated yet. Also, the delivery window was 3pm-7pm. Showing up at the wrong address at 2pm. Wild. 10/10 would avoid at all costs.
As I read other reviews of experiences at the Dublin Ashley Home Furnishing Store I am left wondering, did I go to the store on a wrong day? Staff were mediocre at customer service and not forthcoming to all details of my purchase. There was a lot of smoke and mirrors with regard to availability of the furniture until the credit card was swiped. A deliver date of 4 to 6 weeks out. This was not a big problem but something that seemed to be strongly withheld. Now 9 weeks later... No FURNITURE!!! I have called repeatedly to ask for status. Again smoke and mirrors. 9 weeks?? No FURNITURE!! Really, I could have kept my money and built my own furniture ahead of this time. I still have no answer on when I will get furniture. If I could give a 0 star rating I would. Last time I bring my business to this store and company. Bad, just Bad...
I had the best the fastest the most efficient service at the Dublin Ashley store. Usha was our sales lady along with another manager they were very sweet and friendly. They accommodated us with quick service soon as we walked through the door. They were very knowledgeable. And the best part gave us unbelievable discounts and $300 credit also. Great discounts. I purchased a whole bedroom set. Prices are great! Their prices are unbeatable. I can’t wait for my bedroom set to arrive which they will set up by them with the removal of our old mattress. I will be shopping with them again...☺️
Bought one of the the items we went there to get and found an additional wall clock, we liked so bought that as well. However had limited supply of entryway console tables, that we had seen online so did not purchase as we want to see actual color and quality in person.
Just finished purchasing a couple of chairs. I had a great experience. The store is very clean and full of options. The level of customer service I received was outstanding!