Ashley HomeStore Dublin, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Buying new furniture is stressful, but Nana, the sales rep, was awesome and attentive and funny and we were laughing the whole time. He is an awesome rep and he was genuine. He made it worthwhile.
They were so friendly and attentive. I purchased a house full of furniture and they made the process easy. Will be back!
Veronica at the Dublin store was great. She helped me find what I needed, and facilitated a very efficient credit application and checkout process!
The staff here is terrific. Bought some furniture from Cameron - really went the extra mile to make sure that I had a good experience, answered all my questions, really a pleasure to work with.
We love Ashley's Home Store. Great products at great prices. The customer experience with their sales people is outstanding. Dublin store is where you need to shop!!!!
The variety of sofas were huge. I found a sofa that I really liked it after I visited four furniture stores. And the seller Zully was great because she helped me to see in a computer app if the sofa and the tables fitted in my room and showed me different tables and styles goods for the sofa. That was a great experience!
Sales reps are knowledgeable. They will patiently explains all the details. Prices are above average but you get to see and feel them which is the best part of visiting the store. You need to find one of their deals to get the best price your furniture.
It started off slow particularly because I wasn’t sure what I wanted but I think once I made my choice Cameron was very helpful. New to the salesman game he was helpful and the transaction went smoothly.
It's a good store. Have good variety of furniture. But quality is okay not great. (If you are looking for a quality better than Ikea).
My salesman. Her manager was very polite and friendly. I think I recieved a real good deal. But one there coworker I thought was pretty disrespectful. Walking between my lady and sales lady. Why they where discussing about purchase a sale. Ever things else was awesome!
Overpriced. The old style billing process is a pain. They don't even mention the proper name of the item on the store invoice.
After been a loyal costumer for about 10 years I will never going back again . My furniture was supposed to be deliver on June 28, I took the day off to be home for the delivery that never came . I call Ashley the next day and I was informed that I was change to July 22 , without my knowledge, I was never informed by phone or email. I canceled the order , now just waiting for the refund . No happy .
Shady place. Pricing is non transparent and they shove down furniture protection plan on you regardless of what you say. The salesman I was with, Wayne, was great. He was knowledgeable, non pushy and patient. But his manager was unpleasant and car sales types. But after investing hours looking for stuff I didn't have energy left and couldn't spot their gift card fraud. They promised 150$ gift card in the deal but it was nothing but a text in email thats not a genuine gift card (for which I had to follow up for 2 days). I will research how i can report this fraudulent practice.
The salesperson you meet as you walk into the store is I guess the person you ask questions of. The salesperson, Alice, approached us so many times while we were there taking time to pick out our furniture. It was aggressive and annoying.she followed us around the store. If we didn’t need furniture soon, we would have walked out. We kept saying we were still looking but she didn’t leave us alone.
This place is a joke. They don’t answer the phones and have automated messaging related to covid they say is no longer accurate. It was nearly impossible to get anyone to help us. We went in because of a deal advertised on a postcard for their store specifically and they wouldn’t honor it. There were multiple people arguing with reps about how they misrepresented fees and terms. Go anywhere else.
It has been a disaster. We purchased 2 loveseats with power footrests and headrests. The loveseats were components with the right and left armleft chairs with the separate arms which attached. It was to be delivered in 4-6 weeks. It came after 7 weeks. However 1 component was missing a left armless chair. So we had a loveseat with only 1 side, and an arm which sat by itself. The other loveseat was ok. This was Friday. We were told the missing component would be delivered on Sunday. It wasn’t. Then we were told it was coming Monday between 8-12. It wasn’t. Then 2-4pm Monday. It wasn’t. Then 2:30pm on Tuesday. I believe they don’t gave the component and that is why they keep promising it but not delivering it. Right now I would prefer they remove the entire order.