Ashley HomeStore Dublin, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Haven't even received our furniture and regret shopping here! They rescheduled our delivery time to a time we wouldn't be available. When I tried to change it they said they send an email to the warehouse. I received text messages still saying the items would arrive during the time we weren't available, so I rearranged our entire day to be home only to find out they never loaded the items on the truck. Then when I called they told me I couldn't even reschedule until 24-48 hours then it would be another 3-4 days for a delivery!!! So essentially another week to receive our items. Terrible customer service. Do not buy your furniture here unless you love headaches!!!
Usha helped me find an amazing bedroom set and mattress for my sons bedroom. She was so knowledgeable and friendly. Ashley furniture in Dublin has furniture to fit every room in your house. Wonderful place with excellent customer service. If you are looking for furniture I would highly recommend visiting Usha at Ashley furniture.
Abby was very helpful and patient with us with all our questions. She went through all our various options and provided great service.
One of the worst Ashley furniture store and staffs that you can find. They have good sales team but store manager, sale manager, assistant and admin department are not professional. I dont recommend this store but I'm sure other Ashley stores are better. New update: after my review I received multiple calls from the store manager, and he wants me to remove my review if not he is going to cancel my order because of my review. So I did him a favor and I canceled my order due to store manager attitude. Here is my points: 1. Taking too long for the mattress boxes (2 months)and no right approach to their customer. 2. Missed the delivery date multiple times. 3. Forcing store manager power and canceling people order that they are waiting for them a long time. All the items above will translate to the bad management style and poor customer service. Again, buying items with good prices doesn't translate to the good customer service. The Store and company need your business to be around longer. If you have any questions feel free to ask.
Joe and the tea at Ashley were very informative and helpful! Felt like I got a great deal and they made the whole process very easy.
I see lot of positive reviews. Unfortunately my experience has nothing but hassle. Hope mine is one of the outlier. To make things worse, I didn’t receive good customer service. My delivery was cancelled multiple time and there is no proper communication and still waiting for my furniture. I would strongly recommend to avoid this store.
No pressure sales, super friendly, Karen was A++++++
Very helpful and not very sales pitch-y!
Abby was such a pleasure to work with. I definitely had my ideas of what I wanted to purchase and she made sure to provide me with options. She went far beyond what I expected. I’m so happy with my purchase. Thanks Abby!
Staff takes too long to process order Delivery is missing so many parts No follow ups after delivery. Impossible to reach store on phone
Great service, good price, and comfortable furniture
Thank you guys for the assistance and helping me and my family purchase a table with you guys!
Amazing people, great discounts. Ask for Mo for best deals. The manager offers a better discount in addition to ongoing sale, and the quality is unbeatable.
Joe was very helpful!