Ashley HomeStore Dublin, CA 94568

Ashley HomeStore Dublin, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Recent Reviews
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(367 reviews)
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My husband & I have been part of the Ashley family of being a customer for over ten years as a customer & a recent purchaser off new family room furniture. The sofa & loveseat that we purchased, we were not happy with once delivered. David Smith (store manager) went beyond what anywhere else would have done to make sure we were satisfied & changed the order & now we have a fabulous, comfortable, beautiful set. Raj also was helpful when David was off & not there to answer questions. This is why we have for over 10 years been customers of Ashley & highly recommend to other family & friends. Once again thank you David & Raj for your old fashion customer service ethics & truly making us feel part of the family of the Ashley Furniture corporation! Sincerely, Jeff & Susan Smith

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BOWTIE Tom was very friendly and helpful. He answered all of our questions and didn't follow us around the store or pressure us, which is appreciated.

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Really amazing place to buy furniture.. They have amazing deals and good quality stuff... Special thanks to Karan at Ashley HomeStore.. he has all the knowledge about the furniture in the store and definately good interior designing ideas..

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Aisha Barfield was very helpful in our purchase. She answered all our questions and made our transaction an easy one. We never felt pressured, hounded nor followed. Aisha was attentive to our needs and was readily available when we needed her assistance.

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Unprofessional and bad experience. Little more details on my experience, I ordered a full size bed with foundation and mattress on 11/25/18. It was supposed to be delivered on 12/18/18. I didn't get a call until 12/17 evening - so I called the store and I was told that it will be delivered on 12/21. I ordered the bed because some guests were coming on 12/17. I was very frustrated that I had to call the store one day before the delivery scheduled date and I was told that it cannot be delivered on the scheduled date, which is very unprofessional ( I was never contacted by anybody to tell that the bed is not coming on 12/18), I asked the lady who picked up the phone to transfer me to the store manager and she was very adamant that even the manager can't help me. I kept insisting that I want to talk to the manager and she kept telling me nobody can help me in this situation. I asked for the sales lady whom I dealt with while ordering and she said the sales lady is not available. She said that I should call the distribution center. (On 12/16, my wife went to check the status at the store and requested if they can deliver a day before 12/18 and she was told Ashley will positively deliver on 12/18). After this (12/17 evening) I went to the store and talked to the lady who was the office manager and she tried calling the distribution center and nobody picked the phone at the distribution center. I talked to the assistant sales Manager named Sarah Rosales and she said that there is a list of customers who has problem because of the distribution center. Another gap in system was mentioned to me. I asked that I have wasted my time coming to the store couple of times, how can I be compensated and she offered me a $25 Ashley store credit. I thanked her and mentioned to her after this experience, I will never buy anything more from them in future so I don't need any store credit. What an unprofessional experience and Dublin, CA store is a new store which justed opened. If that is how Ashley furniture is going to treat the customers then I donot think anybody would like to do business with Ashley furniture.

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Ashley furniture is a great, and has excellent customer service.

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They said 150$ for shipping after they charged me 200$ and I selected a date for delivery and they shifted for one week without any notice. Not happy at all

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Brandon was very helpful while finding our mattress/bed frame package. He’s friendly and was never pushy making our experience at the store very pleasurable!

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Stephen is a star! he not only answered all our queries in an extremely patient and cheerful manner, but he also got us a great deal for our dining table. He was available throughout our visit and helped us make a great choice. Five stars to Stephen!! Cheers!

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Brandon was very helpful while finding our mattress/bed frame package. He’s friendly and was never pushy making our experience at the store very pleasurable!

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I purchace a livingroom set on 11/04/2018 and had my delivery done by 11/10/18. During the process of my purchase they had to re-due my invoice several times, because they where having issues and they gave me areceipt with missing items and missing money that I had paid in cash. Michelle promised me that she will take care of it and that I had nothig to worry about and I trusted her and left. Well I was wrong. On the day of my delivery I notice that there were 2 items missing and I called the store to try to speak with my sales rep Thomas or the store manager "Michelle". I was not able to speak with either one of them. The person helping me I do believe her name is Sharel or something like that stated that Michelle was training staff and that she did not had time to stop and take care of a customer in this case me. As of today 01/15/18 I have not received any phone calls from no one, not even coorporate office. This is after several attempts. I would never ever recomend Ashley Furniture in Dublin, CA or any others out there due to their lack of professionalism and communication. They don't take customers seriouslly or even attempt to make things right.

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Georgette was amazing. She was very helpful and patient. Great personality and easy to work with. She made this process seamless. Thank you so much

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Went in to look at rugs but saw bunk beds. The staff was very knowledgeable about prices, accessories, and the product itself.

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Good shopping experience in the store with Abby. The delivery and assembly went smoothly and on time.

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I had the pleasure of buying my new living room set here at Ashley in Dublin and was such a great shopping experience from the moment i walked in. I was greeted by Wayne who helped us all along the way to picking out our new set. Wayne was very knowledgeable of the products and very friendly with excellent customer service. All around i am very pleases and will be going back for my new mattress.

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