Ashley HomeStore Dublin, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Great service here! Wayne helped us out with everything we needed, answered all the questions we had, and checked in with us frequently to ensure we were doing okay.
Austen was very patient with me and he helped me and showed me all the right sofa's
Garrison was a great sales person. I shopped at 4 furniture stores, two of which would be considered upscale. The style that I found at Ashley was perfect for my family. The quality seems good and sturdy. I am excited to receive the new bedroom set for my 15 year old daughter.
Friendly helpful professional would definately go back again.
Good place for all your furniture needs
Gailiela was very warm and knowledgeable with her product knowledge. We will be back.
We had never been in Ashley Home Store, but decided to go in and look for a recliner for my Dad. The store was busy due to it being Labor Day weekend, but we were still greeted and checked on by associates. In the end we purchased an entire new family room set because the quality is fantastic, the deals were great and the service was extremely helpful. Satisfied customer. We will definitely go back!
Ahley turned out to be an all shop stop for us for our house hold furniture including bedroom/dining/living room. Great choices and the quality of material was good and to top we got nice discounts. Special thanks to Jeff/Kin who was very helpful to show around and help in selection. Thanks.
Wayne and Chris provided excellent customer service!! I came to window shop and compare prices but they ended up giving me a deal way better than I expected.
Very helpful. To the point which I like and great selection of furniture.
Nana was a great sales person, greeted us upon entering and resolved our queries. Then we explored the entire store. They have an excellent lavish collection of home decor and furnishings. Too expensive for some I guess, but it's unique. They charge extra for home delivery and you'll have to visit there in person while ordering. I got several ideas to renovate my home.
Great selection but prices are a problem. One has to negotiate with them to get a better pricing. Feels like you are at a car dealership.
The store is beautiful, the sales person was great... but that's where it all fell apart. They gave me a delivery date of September 11 but said I would hear from them the day before. When I didn't hear anything, I called, was on hold for over an hour, just to be told that my furniture was delayed by 2 weeks. A The person who answered my call told me that part of my furniture was in the warehouse and they could deliver it a week later, the bedframe, but the part that holds the mattress wasn't there yet. Why would you offer me my bedframe when the parts to hold up the mattress are not there?? No one ever called me and said anything. I already got rid of my old furniture, so I'm stuck in an empty house for 3 weeks. I have been trying to get back in touch with the store to make sure that my furniture will be delivered on the new date of September 26 but I can't stay on hold for hours... I feel like the store is good making the sale but don't care what happens to you after that. The sell the dream, the customer deals with the nightmare. I would have canceled my order had I not got rid of my old furniture. I will never shop at Ashley furniture again.
The first time I came here, i was pleasantly surprised after reading the reviews. I ordered a few items and they all came as promised. The second time, I ordered four pieces. My sales person, Marryem, took off and didn't come back to me. First red flag. I still got her to help place my order despite her being distracted by the other people she could get commission from. She told me she was going to give me more of a discount than the sales price. Never got it. First delivery date came and went and I had no follow up. I texted her and called her. No response. Somehow, I got a hold of another live person and he told me the new delivery would be last Monday...no furniture. Now I'm calling, texting, and getting online to get a credit, call Marryem out for her lousy service, and get a new date for delivery. Their online system is not efficient as you are on hold forever and then you get disconnected. I will be in the store this weekend to get answers and my money back.
We are shopping for recliners and we heard Ashley quality is good. We stopped at our nearby store and they had 50%store wide sale. Recliner we liked was quoted 2500$ and after the discount they said 1300$ + delivery. Delivery takes 2 weeks. When we came home and checked online. The price was 1500$ for the same piece with 2 weeks delivery time. So these 50% sale are fake and eyewash. When checked with online assistance they said thats how the licensing works. I can understand a diff of 200$ between store and online. But 1000$ increasing price and then lowering .. Not fair
Thia was my first time and it was th eff worst! The store salesmansyarted working with me and then just left me to go work with someone that was not of my race! Never again!@
If I could give this place 0 stars, I would. They cannot be bothered to answer the phone and I've been waiting almost 5 weeks now to get a hold of the store manager after having a terrible delivery experience and received broken furniture as well. Opened a case with thier central support and that was open for 3 weeks before they attempted to just ship out new items instead of calling me back about my poor delivery that I want my money back for. I've talked to now 3 people at the store that promise the manager Chris will call me back but it's been 3 weeks since then and they have not answered the phone even after calling 9 times in a row! How understaffed can you be?! when I last went to the store there was a dozen people standing around and bothering me when I was trying to pick out items. I'll never shop here again that's for sure.