Ashley Store | El Centro, CA 92243

I just moved here from the East Coast and need to furnish my whole home. We came in prepared to spend 10-15k. I came in the store with my wife and walked around for 30 minutes. No acknowledgment from the staff. We applied for credit and got approved. The staff then came up and said "I'm sorry we didn't talk to you, we are short staffed." There were 3 employees in the whole store and no other customer except for my wife and I. Not a hello, not a please let me know if you need any help, nothing. But they were gathered around talking to each other instead. I will never come back to this store again. We drove off and found a store down the street called Furniture Depot. They are located at 522 Imperial Avenue. We only spent 5k and furnished all the bedrooms, living room and dining room. Speak with Karla. She was very helpful, knowledgeable, and made sure we got the best prices possible. Everything that was purchased was all Ashley Signature products too.!!

Started remodeling house before covid and threw out my bed. Have not been able to replace due to closures. I had read Ashley's was open but didn't know by appointment only. So when I arrived they had asked me if I had an appt and I said no that I didn't know. They let me in anyways because they said they were not busy and didn't have many people inside. I was helped by someone by the name of I think Yax or Jack . His customer service was amazing. I found what I wanted and needed and am very happy.

Bought a memory foam mattress here after moving to town, had really good service and got it delivered on the same day. They are very kind and helpful here and you can tell they care about you. The mattress is really great and I've been sleeping very well. Thank you guys!

Went there to look for a couch and the person helping us took us to the back to look and when we showed him something online he said it's probably up front give him a min and he'll meet us up there. Dude never showed. He disappeared on us.