Ashley | Emeryville, CA 94608

Awesome selection of products and great deals

I bought it dining table with the four chair but when they deliver it to me one chair is missing to get missing chair they told me they’re gonna deliver it to me next day But still now I don’t received I can’t return because they don’t refund your money or you cannot return any item you buying from Ashley furniture I recommend everyone don’t buy from this store unless if you wanna throw it away your money trust me what they show you on story and what they ship it to you as a completely different it is not the same as you see in the store if you don’t believe me go ahead try it I learned from my mistake I never ever buy from this store again I’m going to report for collection center to receive my money because I don’t received all what I ordered I wish if I have a zero star this is a like a dealer company when you talk to them you cannot buy anything in the store they also don’t tell you about the refund or not refund please be careful when you buy from this store the only thing I’m writing this paragraph I need anyone to learn from my mistake by annoying this company you never ever got your money back or you cannot return if the item is missing don’t receive it if you receive it you never ever get the missing item

Store manager has never fixes the issue with the purchase my parents made. We've made several attempts. We've been in the store and I've sent several emails to store manager, Cory Cunningham. When we went into the store he told us that the correct bed would be delivered the following week. It never happened. He responded to a couple of emails But now it's been a few months and he won't respond. I WOULD NEVER GOBACK AND DEFINITELY NEVER RECOMMEND ANYONE TO SHOP THERE ITS RIDICULOUS!! THEY TOOK ADVANTAGE OF MY NON ENGLIGH SPEAKING PARENTS. I'm still trying to fix this for my parents.

Ok

Decent selection Very clean but from the minute I walked in the salesman was up my a$$ when I asked just to be able to walk around he said no problem I’ll just follow from a distance was very annoying end up walking out after about 15 minutes of a shadow

Roommate ordered a few furniture pieces, including a sleeper couch. It’s been a few months and still no furniture. Called multiple times and get the same sorry response. Very unhappy with this situation. Not willing to wait a few more months for furniture.

ridiculous. never, ever, answer the phone. customer service is useless and keep transferring and hanging up on you.