Ashley HomeStore Fairfield, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Holly was great and very easy to work with. I could have gotten the loveseat a little cheaper but unappreciated her service.
Shoutout to Bill Oneal for his exceptional service. He was very knowledgeable about the products and did it so quick to get our items we like.
Agnes is amazing!! Two years ago came in after we bought a new home and she handled myself and monster in law amazing! Came in this time and Agnes was just as great! Full of positive energy! Thank you!!!
Very helpful and courteous. Had a great experience with Daisy who helped us make great choices on a bedroom set and living room furniture.
Not a good as far as getting my furniture, to long of a wait. But the staff was very nice, did what they could, would l go back yes, but only when things get better as far as delivery.
Very friendly and helpful. Ron was extremely friendly.
Noel was very courteous and helpful. I looked around for quite awhile looking for living room tables an when I finally decided on the ones I wanted he took care of my paperwork in a very professional and timely manner.
Davina was wonderful! Helpful, knowledgeable, professional and no sales pressure.
Nice furniture but manager/owner are just to “salesy”. Using all the dumb and embarrassing sales techniques 😩! They were like used car salesmen!
Calling to try and talk to aperson, half the time you go in and they'll talk to but take forever to answer your question cause they're trying to sell you something anything. I've tried to buy from them 4 or 5 times, was only successful once the other times were just pure frustration.
Honestly, I was extremely excited to purchase furniture--they have a lot of nice bedroom sets, couchs, and dining sets--but this experience left me thinking I should have gone to a different furniture store, and I think I will for the rest of the furniture I need. The sales representative was dishonest and tried to tag on extra fees to presumably up his commission which is fine. However, when questioned about added prices, he always answered there was no other way to do it, but that way. One particular example comes mind with shipping and. I asked if I could cancel the set-up and delivery (300 dollars), and he said if I did make that change, I would have to drive to Stockton to pick up the furniture myself. I told him I spoke to corporate, and they told me something different. He said their rules don't apply because this was an in-store purchase. I called corporate again, and they told me a different story. They refunded my 300 dollars fee, and told me their delivery services were FREE. Some of these sales representatives can be dishonest, and dismissive. Be wary. The furniture itself was nice, but there are marks and chips here and there. Luckily I purchased the insurance, and I can supposedly replace pieces of furniture for up five years. I would've given this a two star review because the furniture is decent, but my experience with their sales representatives was just that awful. Take your business elsewhere.
We placed an order on 08/14 and were told that it was going to be delivered on 09/06. I called to follow up on the time and they said that it was actually going to be delivered on 11/21. I went in person and they confirmed that it would be delivered in November. Upon reviewing my order, they realized that the sales associate that placed our order, didn’t place the right order meaning that in November we would’ve received our sectional with missing pieces. After all this mess they only gave us a discount of $169! Ugh. We ended up getting a different sectional that will be arriving in October. I don’t think we will continue to purchase through Ashley or at least this store (Fairfield,CA)
Not recommended this place with bunch of liars they tell you something just to make the sale wrong furniture received incomplete and hard to get a hold of someone who can help
‼️‼️‼️DO NOT BUY AT THIS STORE! ‼️‼️‼️‼️‼️ They ship damaged items and they don’t tell you that if you don’t call right away about it that they can’t help you! Oh but did I mention they are IMPOSSIBLE TO GET A HOLD OF! So you’re stuck with damaged items