Ashley HomeStore Fairfield, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
great service good selection .they finance!! two thumbs up
We were immediately greeted as we crossed the threshold of the doors. William was outstanding; he made us feel good about spending money. He was on top of all my needs and totally understood my vision and wants. I loved that he was knowledgeable of all the inventory I was interested in. His customer service was great, he was very informative about the store sales and helped us save over $5,000 all while accommodating our needs also keeping quality in mind. William truly made our shopping experience seamlessly enjoyable.
Ashley salesman rated very good, great attention to detail.
Nice store, great selection, excellent service. Raizzabel really helped us out, showed us great options in our price range, and very friendly and knowledgeable. Very happy with our purchase here and the delivery service.
The customer service and the shipping it’s horrible. I wait 1 months just to get a coffee table they laying to me every time I call. i orders 2 times form them they laying to me both times. I got my sofa it’s bad and they said they gonna come and fix that to me but no one come they broke my door when they delivered the furniture to my house and no one comes back to fix it. I will never order form them again
Do they even answer the phone? Called both fairfield and concord waited 7 minutes for each and no one ever picked up. Had a question about price matching but I’ll be purchasing from the place I originally found the sectional.
Bad place to buy furniture they play to many games with their pricing gimmicks won't go back in there ever again and hope the people that work there have a clean conscious
DO NOT ORDER ONLINE! Waited more than a month for a sofa delivery and when they showed up this morning it was only half of the sofa. I wasn’t informed about receiving only 1/2 so I refused it and then spent 30 mins on hold only to have a rude customer service rep answer with attitude named Mary. I was transferred back and forth multiple times being placed on hold. Customer care definitely needs some work! I’m extremely disappointed because I’ve heard so many good things about Ashley. Wish I never ordered from here and wasted my time 👎🏼
the delivery driver that deliver the furniture very unprofessional did not clean up after himself Fairfield Ashley store the guy who runs it is not nice and not friendly
Our first time purchasing anything from Ashley’s Furniture store. At first we felt rushed and pressured by the first salesman, Angel. He hovered over us til we felt uncomfortable. Due to this we weren’t going to buy anything until he handed us off to another salesman, Gregg. The 5 stars is solely for the service Gregg provided us with. Gregg was a great, friendly salesman who made us feel comfortable and let us roam at our leisure. We finished the deal with him and would come back to him if we were to purchase anything else. As for their furniture, quality is better than ikea but they have nothing in stock at this store. Everything must be shipped at your expense or picked up at a distribution center. Good luck.
Terrible service trying to arrange delivery. They cancel without telling you and then you have to call to try to reschedule some other time a week in the future..and it happened several times. Buy somewhere else. I cancelled my order due to their incompetence and poor communication.
Sherri was very pleasant and helpful, very professional in customer service and sales.
Great experience, salesperson Bill went above and beyond to make sure I was able to get a bed without having to wait a week for it to be delivered! BILL is the man and if he's the type of employee that Ashley consistently hires then I'll be a customer for life!
The cuality is ok