Ashley Fairfield, CA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
If I could give less than one star I would. First, the manager Jason didn’t want to honor the gift cards that they previously provided me, for scratching the wall of my new construction home when my furniture was delivered a couple years ago. Then, Jason said I had to use the three gift cards in three different transactions, I was fine with that. After that, Jason changed his excuse once again, saying it has to be one item per my $100 gift card. I explained to Jason and the sales associate the fine print on the back of the card did not say it’s one “item” per gift card. Jason proceeds to be unprofessional by saying he has 400 of the same gift cards at home ( not sure of the relevance)… at that point I decided to cancel the first transaction I made the same day which was $3800.00 cause of the unprofessionalism that Jason displayed. While canceling my $3800 transaction with one of the ladies in the back of the store Jason comes over and continues to verbally attack me to the point where the lady who was cancelling my order said “Jason stop” and apologized to me. Before the transaction was officially cancelled jason comes and stand by us, takes out his wallet and pulls out a gift card then proceeds to read the fine print on the back of the card. I then ask did he see any mention of one item on the back of the card. After Jason read the card he changed his story once again saying he never said it had to be one item. At that point I was beyond done with the back and forth. The lady cancelled my transaction and apologized again for the way I was treated.
We were greeted promptly by a really nice sales associate. She let us know that she was available if we needed her.
They were very nice and professional. They listened and I found what I wanted right away!
Bought a couch for our office. Kendall helped and assisted us. He's been helpful and answered all our questions. 😊
Ashley Furniture in Fairfield The young lady Miesha Sarajevo was very helpful and very nice and polite and she would listen to what we were looking for and more. She explained all the pricing for the different things we were looking for.
Recently went back had gotten a recliner and wasn't happy with it so i exchanged it for a sofa they were nice and gave me all the credit back and Agnes was a great person honest and helpful through the whole process and highly recommend her for any purchases I'll be back when i buy a House