Ashley HomeStore Folsom, CA

Ashley HomeStore Folsom, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4.2 Star Star Star Star Star
(25 reviews)
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I really enjoyed my experience in the Folsom Ashley Furniture store. Thank you Aarti for always taking excellent care of my family! We will definitely be back again.

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So far a great experience with Sam on our new couch and bedroom set. Hopefully the delivery and set up is just as smooth!

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Danka is amazing, she showed us bunch of mattresses to choose from, and did nice presentation. We highly recommend her to anyone. We love our new Tempurpedic. Seba and Jena

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Fantastic customer service, went in for a modual desk for the office , they had a small selection but this professional woman Arti..Took her time and showed me options I had on this big screen.i was a little skeptical being sight unseen but she showed me the wood and texture..So I ordered it and a week later, just as she said and fits great...I will tell all my friends..

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I must say I was really happy and satisfied with how easy it was for me to purchase what I was looking for, the staff was really helpful John was the associate that helped and answered every question I had about the items I wanted. Highly recommended 👍

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What a great store to go to for your home furnishings!! The people are absolutely amazing. Aarti helped us so much and will always recommend her and this store!!! Thank you!!!!

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Had a great experience at Folsom Ashley. Ask for Aarti, she was amazing and helped us so much.

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I love this store. Matt was my salesperson and did an amazing job and helped me with living room. Aarti the sales manager went above and beyond to help with scheduling and design the room. I am definitely coming back.

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CAN THERE BE A 10 STAR BUTTON. This location is absolutely stunning. Jaime helped me find the perfect mattress for me. And the manager, Aarti, made the whole process a breeze. I was never pressured to buy, only assisted in making the best decision for me. THANK YOU SO MUCH. BEST CUSTOMER SERVICE EVER. 👏🏼 👏🏼 I will definitely be sending my family and friends to this location.

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Go see Aarti... she’s the best and will help you with what you need in your home.

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Danka & Dylin were extremely helpful thank you!

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Amazing store and great service - Jamie helped me design the whole living room just the way I wanted. Their sales manager Aarti is amazing and I am always buying my furniture at Ashley

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Danka was super friendly and knowledgeable! Will definitely recommend to anyone shopping for beautiful furniture in any room!!

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Sales Rep Dilyn was very helpful and patient. He wasn't rushing nor pressuring us. He answered all our questions and concerns. The manager Justin was very helpful, gave us really good deals. Thank you

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DYLIN WAS VERY PROFESSIONAL & EAGER TO HELP US FIND OUR NEW MATTRESS. I appreciate the customer service here as well as management JUSTIN store manager was awesome thank you guys!

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My fiancee and I came here to furnish our first home and it was a very pleasant experience. We were helped two women named by Danka and Aarti and they were both extremely helpful, especially coming in with no prior experience furniture shopping.

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We had good assistance from a representative and we're concluding our selections when a manager joined in. He made the process much more stressful and almost doubled the time we had already spent in the store. Throughout his pushiness I lost interest in the purchase and only selected a couple items rather than the set I planned to buy. I'll probably go back and ask to deal with the same rep to see if I can leave satisfied.

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Customer service was horrible. Online price for a twin bunk bed was $299. In the store it was on memorial day sale for $649. When I told them, they informed me I must be wrong. Then I showed him the online price and they tried to come up with an excuse. Finally they were going to price match their own price, but by this time I had enough. I ended up buying from 1stepbedrooms.com with free shipping. They beat Ashley's price by $75.

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TRASH

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We have ordered several pieces from Ashley each time there has been a problem. First starting with delivery services and dates being pushed back numerous time. Now with our current piece the delivery team split the furniture with the box knife while unwrapping snapped a few pictures had me sign and left. We noticed the slit contacted immediate they sent a tech to patch which he was unable to do. Now they are stating that per policy they will send another tech with a part to try and fix it we are going on a month of trying to fix a brand new sofa. I will never purchase furniture again from this organization. What they say and they do does not align.

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