Ashley HomeStore Fountain Valley, CA

Ashley HomeStore Fountain Valley, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
3.3 Star Star Star Star
(25 reviews)
Star

Couldn't get any service would not go back

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Star

Ashley home store is the worst experience ever. My second and last time I deal with them. First the wrong size of the Tempur -pedic matress was sent to my home, delivery was about midnight kept me waiting all day to receive wrong size. Second time I bought table, that was sent to wrong adress and for a weeks I was dealing over the phone with customer service that was absolutley useless to solve efficiently the problem leaving me with statement "we will call you back" and never none did! It's been more than a month I am waiting for delivery. How this is possible that every single time I need to deal with their mistakes. I would like to leave some good comment, but sorry big disappointment with this company.

Star

They sent the wrong furniture to my home. When I went to the store. They didn't have the chair that was sold to me.told men it would be a week to get it. Now I know why they sent the wrong chair......they didn't have it. So instead of waiting a week after waiting 4 days to get the wrong chair. I asked for a refund. They refused to refund my money. And I would have to come back tomorrow to get a refund......the worst place. I would not recommend this place shady business practices. STAY AWAY FROM THIS STORE!!!!!!!!!!!!!!

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Ashley was better then Jerome's by far.

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Customer service is sucks I’ll go and take my money back. Bad delivery service.

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Worst company on Earth!!

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Terrible experience

Star

Don’t ever shop from them specially fv location. They lie and don’t take care of you as they promise.

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Me and my fiance Alex went into Ashleys yesterday and our experience there was the best! Keep in mind we are only 23 and 24 years of age and we are getting delivered a super nice tempurmedic mattress, a tv stand, a bed set, a 5 piece dinner table, and other things that were included on to our purchase. We actually got hooked up by Neisha. The customer service was very splendid and thorough. Neisha was the best. She treated us like family. She explained everything down to the dot and the manager there was very generous. If you are currently looking for furniture go to this location and ask for Neisha specifically. SHE WILL TAKE CARE OF YOU, guaranteed !!

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My parents made an order at the Ashley Furniture Home Store in Fountain Valley, CA when they came to visit a while back. The order total over 20K. Upon receiving the order, my parents discovered that there was ~1K worth of merchandise missing. I had made several attempts to contact the store but no one has reached back out to me and the original sales associate refused to make it right. I also called the customer service line # and was reassured that they were looking into it and no one ever contacted me back. After months of trying to get help and explaining to so many people, we finally gave up and just let it go. HORRIBLE customer service. Never ever shop here!!!!

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Super helpful, great selection. Very happy.

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Delivered damaged furniture twice and still haven't received replacements, over 2 weeks

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Big store

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Nice store and very friendly staff

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Excellent expert help, knowledgeable, friendly, efficient, made shopping easy and fun

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Friendly , no pressure sales staff was appreciated

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