Ashley HomeStore - We've Moved Fountain Valley, CA
Retail chain with a variety of signature home furniture, decor accessories & mattresses. Ashley HomeStore is the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 700 locations. This location has moved! You can now find us in Huntington Beach.
Again, I have nothing but great things to say about this store. They were having a moving sale and an assistant, Maja, who helped us was incredible. She hooked us up. The manager was also kind. Lastly, I returned to pick up a painting. At first the computer said I couldn't. The ladies in customer service worked on it until I could take it home-thank you Ashley's!!
Nightmare for 2 months and still not resolved. We were lied to about the warranty we purchased on our new couch that came broken and they won’t replace it! So much for the warranty! Also 2 delivery days where no one showed up. The tables we paid for apparently they didn’t have me anymore, so we had to pay quite a bit more for another table, which we haven’t received yet. I’m very upset by the customer service run around and that they won’t replace the new couch. At this point I have more trouble by suing them!
Awesome deals. Super clean. Super nice people
Lower quality product, untrained sales associates, will not unload delivery unless you agree that if they damage your property that it's your responsibility!
precioso todo lo que tienen
I placed an order for $1300 for home furniture. Just a day before the delivery someone called to confirm the order when I was driving to work and on another work related call. They asked to return the call back but I had to wait hours and hours with Customer Care with no response. Called different numbers provided on their website, no luck. Finally, I then drove to the store and asked for help. The staffs asked me to call the customer care again. I showed then the call that I was waiting my phone and the time I have been waiting for. Sad part is, being a multi million company there was not even an automated system to confirm the delivery of the order. It now makes me worried about the level of customer support one would receive after the purchase with Ashley Furniture! No one even bothered to owe an apology when I finally got connected with customer care after 2 hours of wait time.
I have bad experience with Ashley and never come back this place. No responsible to customers, also delivery not enough the goods customer ordered.
Talk to Jeremy sales person Super knowledgeable!!! Great job !!
People are wonderful, furniture is beautiful
Beautiful showroom and very kind and helpful sales representatives, there's no question that they know everything about the furniture and decor they are selling. We bought a Chime memory foam mattress with an adjustable frame, and our salesman, Jeremy Williams, was so helpful and a joy to shop with, gave us all the info we needed to find the perfect bed for me and my boyfriend. I want to go back soon to get some other items that we need for storage. (I personally think that the bedframes that are designed with built in drawers or shelves or lights are where it's at! We rent a small space, so those features are so thougtful to me, that adjustable frame was just too good of a deal to pass up! 😁)
Just wasted 2 hours for a salesman to lie to me. Took my money elsewhere
I bought sofas from them and got 5 year warranty. The sofas ripped a little so I went to the story to ask them to fix the sofa. The staff was so rude and the manager was even worse. They didn’t help me at all and said that they can’t fix it even though I have 5 year warranty.
Super creepy salesman followed us around the store no matter how many times we asked him to leave us alone spare yourself the trouble and go to a different store probably a good thing this one is closing soon everything is super overpriced too! $50 for placemats 😂😂😂
Marked up prices.. everyday they say the same story.. we are having a 50% off sale today only.. lol
Ashley Furniture uses legitimate scam techniques to make people pay double for furniture, and then their associates will talk down to you when you try to pay off your furniture in full. Do not ever shop at Ashley Furniture.
We bought an area rug here and it came out defective. We tried to exchange it an ebb all they do is give us the runaround. We getting ready to take them to small claims court.