Ashley HomeStore Fountain Valley, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
A long overdue review for Sam Semreen and Romeo. I met these two gentlemen three years ago while picking out furniture with roommates. At the time Sam and Romeo were working out of the Ashley Furniture - Main Place Mall location. Sam was our main salesman and took extraordinary care of us. The experience was very memorable and satisfactory, that when I was in the market to purchase furniture, a few months ago, I knew exactly who I wanted to work with. By this point Sam and Romeo had both transferred to the Ashley Furniture - Fountain Valley location. This location was a bit out of my home area; however, it was well worth the trip. Sam and Romeo both went above and beyond to meet all my furniture needs. The entire process, from ordering to delivery, went very smooth and effortless. They truly surpassed all my expectations. I hope to continue working with Sam and Romeo in all my future home furniture needs. I highly recommend Ashely Furniture - Fountain Valley.
Came into this store and bought a few pieces of furniture , very good vibe in the store, Was greeted by Edgar Pavon and He helped me pick out the perfect furniture . The store manager Joseph was also very helpful in giving me a great price . The furniture came on time and the delivery team was wonderful even taking the sleeper sofa up to the third-floor of my home in Huntington Beach. I strongly recommend the store ask for Edgar he was great.
Follow up to complaint: Thank you Ashley Homestore, after 5 mo. Of back and forth, you did the right thing and even exchanged the loveseat that was broken upon delivery.I really appreciate it, you also went above and beyond by replacing our entire set to make up for the problems we've had. ty customer service
Average quality furniture not very durable. The delivery guys broke two of the tablesw taking the furniture out of the truck when I asked him to replace it they got mad at me
Read your sales receipt! I missed the one sentence that mattered. "All sales are final". The furniture I purchased was not a floor model or clearance of any kind. I spent 6k on a bedroom set and was unhappy with the $300 "cooling" mattress cover. So naturally I tried to return it. The employees, including the so called manager, turned me away without even an offer of store credit. They stood firm on their terrible return policy. I know, ultimately, it's my fault for not reading the entire sales order. Well, that's never going to happen again with this company as I will NEVER buy so much as a pillow from this company! For the record: the item I tried to return was in new condition with all original packaging. I've spent north of 8k at this particular store and now I'm ashamed to admit it! Eat a couple hundred dollars to keep a good customer or send him packing to never return, seems like a no-brainer!?!
It was okay didn't have what I was looking for. Friendly staff
Amazing customer service! Our couch did not fit into our apartment, so we had to choose a different couch that ended up being more expensive than the original. Instead of charging us the difference, Sam and Alex swapped out the couch for the same price! I will definitely buy from Ashely’s again in the future.
Nice selection of recliners and other furniture.
This store can improve on their customers service a little more. Staff isn't friendly. For what I purchase , value and price of product is ok. There is no bargaining with this is store, so don't expect any discount. Would I recommend buying here, maybe, depends. Don't expect a warm welcome.
Bruce Vo was VERY helpful to me. He gave me the info & assistance I needed but never pushed, I like that. The ladies behind the counter were warm & welcoming & I loved their vibe!! The bed came yesterday & Jose & Vladamir were professional, quick but thourough & pleseant. I slept on the bed last night & so far, so good. If the bed continues to be what it seems to be it will be a great experience!! Thanks!
Great service, nice professional people.
Pretty happy with Bruce Vu