Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Fremont, CA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store Fremont, CA
I bought a dining set. The table arrived with so many dents and defects in it. Couple of chairs arrived with so much stain and dirt on them. Contacted Ashley for a replacement. They sent a technician to check and he verified the bad quality and promised to send a replacement. I called today and that technician didn't even update the case and I have to wait for the case to be updated and for a replacement to be delivered. Very frustrating and already regretting doing business with Ashley!
I ordered a bedroom set and mattress, a couch and dining set. A week before my delivery date I was informed that my head board would be late. A couple days later I was informed my foot board would be late. When they called the day before I was told the bed frame would arrive late. I am not a 16 year old kid that wants to sleep on a mattress on the floor. Then when they arrived to deliver what was left they informed me my dining set was backordered. After they left I received a call telling me my dining set would arrive late. I had to take today for my furniture to be delivered. Now I have to take one day off for the rest of my bed and another for my dining set. I am currently sitting on hold for over 10 minutes while I write this as I am trying to get this resolved. I will never use Ashley furniture again.
We went in and were taken care of by Erik who managed to get us a major discount. Thanks Erik!
Went in looking for a bed for our daughter and had the best customer service from Neal. He was friendly and knowledgeable. He made us feel comfortable and made our daughter a part of the experience. He communicated and joked with her. We will definitely be back to see him for any future purchases. Excellent service from Neal!!!! Give that man a raise!!!!
The employees helped my family & I a lot. The manager & employee were very friendly, helpful, and patient through our decision making. Would definitely come back to purchase from this Ashley’s.
Disappointing Experience with Ashley Furniture I recently purchased dining chairs from Ashley Furniture, but the experience was marred by poor communication, inconsistent information, and a lack of customer support. Initially, I placed an order for in-store pickup in Fremont, but only upon checkout was I informed that the actual pickup location would be Lathrop – a significant difference. To make matters worse, a $100 delivery fee was added after the fact. My delivery was scheduled for the following Friday, but I received a call stating that only 5 of the 6 chairs would be available, with the sixth chair back ordered for 6 weeks. After contacting the main branch, I was assured that my initial request would be accommodated and delivery would proceed as scheduled. However, on Thursday evening, I received another call from the distribution center stating that my entire order was on backorder again for 6 weeks. When I called to clarify, I was told that 4 chairs might be available, but the remaining 2 would be delayed for 6 weeks. These repeated changes and lack of reliable information were frustrating. My attempts to contact the main branch for assistance were unsuccessful, with over 10 calls going unanswered. Due to this poor experience, I canceled my order and purchased my dining chairs from a competitor. I would not recommend Ashley Furniture at this time due to their communication breakdowns and inability to honor their initial commitments.
Turaab is the best. He is patient and considerate. Make sure you look for him.
Great selection and great customer service from both Bobby and Nagini . They were very patient with us and took time to explain the option. We bought one couch set, a rug and dining table set .
James was extremely helpful
Great experience with Neil he was very patient the entire time in helping us find the best sectional for our family absolutely best experience with any salesperson I have met
For additional details on the offers on this page, click here to learn more.
No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.