Ashley HomeStore Fresno, CA

Ashley HomeStore Fresno, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
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(739 reviews)
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Great service, Leroy was very helpful, great price too!

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Pricy. Just not comfortable looking at items. Feels like they are just on my back.

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Pricy. Just not comfortable looking at items. Feels like they are just on my back.

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I was looking for a table they were really helpful they were able to price mach of other store and with direct shipping is free

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I was looking for a table they were really helpful they were able to price mach of other store and with direct shipping is free

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Didn't carry certain types of entertainment centers

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(Translated by Google) I do not complain about the person who attended me, but they have a small delivery service. I bought a bed 3 weeks ago and I paid for it once if they gave me the bed the agreed day but they brought wrong pieces and I called them several times to solve the problem. if they respond but at the time they arrive they bring back the wrong pieces Hayer as they were going to contact me to agree on the delivery of the missing pieces but it was not so there I have the parts of the bed but it is like I did not have it why my daughter can't use her (Original) De la persona que me atendió no me quejo pero tienen un pecimo servicio de entrega. Yo compré una cama ya hace 3 semanas la pague de una ves si me entregaron la cama el día acordado pero trajeron piezas equivocadas ya les llamé varias veces para solucionar el problema. si responden pero a la hora que llegan traen nuevamente las piezas equivocadas hayer según se iban a poner en contacto con migo para acordar la entrega de las piezas que faltan pero no fue así ahí tengo las partes de la cama pero es como que no la tuviera por que mi hija no la puede usar

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Christine and Ester were very helpful. I recommend this store they dont hover but are there when you need them.

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Best place to buy furniture

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Edited My husband and I went back to the Ashely Homestore to add more furniture to our order and to confirm our delivery date, as we were told that it was being delivered from a third party. Only to find out that the sales associate Omar and the Sales manager Jacob were no longer there. Also, that we had to set up our own delivery and pay additional even tho we were told that it was already taken care of. All in all, since the people we were working with are gone they couldn't confirm it. The new manager tried to ease the situation by adding the coffee table we wanted to go for a cheaper price but our delivery would have to be a different address so we wouldn't have to pay for it. But it didn't make the situation better. We decided to cancel our order a few days later, that in itself was an order. We were told that we would get a phone call 3 days later to confirm my credit card information for our refund. 4 days later, we didn't get a call, I decided to call the central line and finally got our refund processed. It was a ridiculous experience, we wasted time looking through that store picking pieces we liked just to return it all at the end because they have shady associates doing things that probably is the reason they no longer worked there. We are NEVER shopping there again. Old review: I’ve enjoy my buying experience at the Ashley furniture store in Fresno. I’ve bought a bed and a night stand here initially. And since our new house will be finished being built in September, we keep coming back for more. We’ve been working with Omar and the sales manager Jacob, their service so far have been excellent and not sale-pushy. So it’s comfortable to shop for what we are looking for and not trying to be sold on something we are not.

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Great customer service pet was really helpful I highly recommend you

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Great customer service pet was really helpful I highly recommend you

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Devin was very professional & made sure we got a great deal. Will be back!

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I worked with a guy named Floyd. He was amazing! Very helpful and knowledgeable with a great since of humor. He definitely made my experience a great one..I’d recommend him to anyone that goes in there looking for furniture!

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Floyd was awesome! He was very helpful and answered all our questions. He took his time with us going over everything! Very highly recommended!

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Bought bedrrom set, delivery guys left mess outside. Plastic wrap and styrofoam everywhere. Matress delayed delivery. Bedroom set damaged upon install, technicin had to be called out to clean black handprint stains from installers. Delivery men forgot matress protector, came back in evening and delivered wrong size. Still waiting on my matress and protector, called customer service and was told matress on back order that was somehow cancelled. Was never notified of cancellation, had to call myself to ask why delivery not recieved. Have to wait for supervisor john to call back. Have to wait another week to possibly deliver. In the meantime they will email warehouse to find out what happened??? Was offered 50$ gift card from shaniqua customer service in store only. What can i possibly buy there for 50$? 5k bedroom set and im sleeping on the floor? All i keep hearing is im sorry, what about making things right for the customer? Bad experience so far, will let you know how it turns out. Update 9/13 matress delayed till thurs 9/19. Guess we are sleeping on the floor till then. Recieved call from store about delay. Later talked to Jessica office manager, was told i would have to take back the wrong matress protector that was delivered to the store, before they could come back to deliver the right one. I paid for delivery, yet they expect me to correct their mistake?

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The local number listed takes you to national call center that will NEVER answer!! Why doesn’t the local store receive the calls directly!!?? They just lost my business!!

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