Ashley HomeStore Fresno, CA

Ashley HomeStore Fresno, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Recent Reviews
4.2 Star Star Star Star Star
(745 reviews)
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Need improvement on warranty they don't hold they warrantys on they products very good.

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Oralé mi gente, escucha me!!!! 😎😎 We went into Ashley HomeStore today with thoughts of looking for a new couch 🛋. Peet was the person who greeted us and he was attentive to our concerns and needs. He waited patiently as we discussed the merits and pitfalls of each couch. Finally after going back and forth 😏 we decided on a couch. Peet was so observant in noticing my wife was a DIE-HARD San Francisco 49ers ❤💛🏈 fan, he ended up offering her a better deal that was so freaking awesome, and mind you there was already a 40% offer going on in store! He advocated for us to his boss and our downpayment was lit🔥! Peet worked hard for us, normal every day people - go see him! Ask for PEET!!!! ✌

Star Star

Salespeople were pushy. Store manager Devin sounded like a character from Goodfellas. Overall pricing was elevated. Ended up going to Bob's and got a fair deal without all the hassle of the negotiation back and forth.

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Walked in to Ashley furniture 1/11/20 and was greeted by Felicia.....she was wonderful. I had only went into look but she was telling me about the great deal happening and I couldn’t pass it up. I ended up purchasing a dining room set and bunk bed. She assisted me in the correct choosing of the dinning room as I had showed her pics of my dining room at home. She assured me it will look wonderful with my decor and she was right! But I didn’t have my store credit card handy so I had to pay at the customer service desk and the girls up there were extremely rude. Not only to me but I felt her rudeness towards the woman that assisted me saying this “ where is the verification of two forms of ID? I don’t need to be telling you this every time you should know already” and when I had asked the customer service what my monthly payment would be she directed me to pull out my phone and calculate what my full balance owing was and divide it by 12. Which I thought was very rude. The customer service girl is the reason why I’m leaving only 3 stars if it wasn’t for her rudeness you guys would be at 5 stars as was Felicia was wonderful 😊

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I got a rocker/recliner for my mother for an amazing deal! They beat the prices of the other furniture places I checked and the quality and comfort of the chair are great!

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This place was great when I purchased from them. I walked in knowing what I wanted and they were very helpful in making that happen. No pressure, no sales tactics. Delivery was quicker than I thought they did the setup and everything and it was great. Thanks!

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My girlfriend and I came in looking for a new mattress and we were greeted Immediately extremely attentive and helped us find the best option for us. helped us finance a mattress within our budget and was very knowledgeable. truly went above and beyond to make this experience super easy.

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I went in looking for a living room set, and I was greeted by a very friendly sales associate. He helped us until we found the exact living room set we were looking for. He also answered all our questions. I will definitely come back!!

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Very good customer service. We bought furniture for our new home. Quality and price were very good. the different qualities of their various products, so we could make a more informed decision on what to buy. Would definitely come back again. Thank you Ashley.

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Great price for a high quality furniture. Walked in on a Thursday and had a new couch delivered and installed by Tuesday. Delivery guys got to my place earlier then expected and were fantastic. Highly recommend to anyone else who needs high quality furniture quickly with no hassle.

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Really nice place and very friendly staff and service there not pushy and they are very friendly!!! The furniture is good and the prices are definitely worth it for sure!!! They have everything from bedrooms and living rooms to kids furniture and mattresses and more!!! Definitely worth checking out!

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We have bought a lot of things from Ashley over the years and have never had a real bad experience besides the usual rude repair person that happens once in a while. Will now we have a problem. I have had a top to a coffee table replaced 3 times now and it still isn't correct so they said they would replace the whole thing. Will I just got a call and the girl tried to say the marks on the table are natural. Black straight line marks on a light colored table. No! Just wondering what other B.D. they are going to try and pull next.

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Walked in, met Christina. She was very helpful. Told her what I was looking for. Found everything I needed. Told her I would be back with hubby. Came back next day and completed the sale. She helped me negotiate the best price which I really appreciated. Will be back for more furniture soon.

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Nice furniture and very helpful staff

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-5 stars. Yes, negative 5. Poor customer care, awful delivery and an attitude of who cares, let’s shift blame to the customer. Spend thousands in their store and you’re treated like crap. Don’t spend your money here. Oh, and this all started with their in store team trying to jack up the prices on their furniture by $500. Do. Not. Shop. Here. Valerie was the only person who tried. Devon (manager), Moses, Theo/Rochelle/Jarrod, and now Margie at corporate are all very rude (Rochelle even hung up on us). As long as they have your money, they win... but they don’t really care if you are satisfied with your experience.

Star

I feel like no one should buy from them. They act nice in the store but once it was time for delivery, they are the rudest people I have ever dealt with. They didn't deliver on time, they were rude about the delivery time slot, they called the wrong number to confirm everything and blamed us for not calling back within 15 minutes, and said "we will let you know when we will deliver it" Don't be fooled by their sales tactics in store, once you buy they will not care about your purchase anymore. It's been almost a month since part of our order still hasn't been delivered.

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I ordered a vanity from Ashley Furniture that was delivered by UPS. When I went outside to go get my box there was 2, 170lb boxes... after we finally got them inside I realized it was 2 vanity sets. I opened one and began assembling my vanity when I noticed the first box didn’t have hardware or legs for the vanity so I had to open the second box to make 1 full set. I called Ashley furniture and let them know I was delivered 2 and my card was charged for both when I only ordered 1. They said they couldn’t come get it due to UPS dropping it off but they could put in that I never received 1 and refund me for the second one (that I didn’t order). About a week later I noticed the charge was on my card again so I called back. They let me know they issued me a “partial” refund of $22 and unless I could bring the second vanity back there was nothing they could do. I spoke with corporate and all to try to get them to send someone to get the second vanity as I have a car that a 170 lb box wouldn’t fit in and the nearest store is about 35 minutes away. I’m in disbelief that because of THEIR mistake they are charging me twice and can’t send someone to come pick up the second vanity WITH NO LEGS OR HARDWARE. Very disappointed and will never use my card to buy anything from them again since they can’t make right by THEIR mistakes. It was annoying enough having to go through 2 giant boxes to make 1 vanity set... then having to deal with their mistake on top of it. I will find a way to bring the vanity back so I can be refunded my $300 but that is unbelievable that I would have to find a way to bring it back when I ordered 1. That was not my mistake they sent 2 but now I have to find a way to fix this. Unbelievable. I do not recommend Ashley furniture to anyone.

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I came into the store and was so disappointed listening and witnessing your manger Leann speak to a customer that I canceled my 4 grand order and told her where to have a day . This woman and Ashley furniture I’m so disappointed in you .

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Ashley Furniture has been nothing but a pain and a disappointment. We paid about $4k cash for different pieces of furniture to be delivered & assembled to our cabin in Oakhurst. They told us yes, gave us a quote of $100. We a repeated and everything was great until the week of delivery. They told us that they messed something up in the system so now the furniture was getting delivered to our home in Hanford, now we had rent a U-Haul to carry all of it up to Oakhurst, they said they would refund and they haven’t. Now the delivery, the coffee table was missing and the couch wasn’t the set, just one couch by it’s self. I’ve called about 8 times throughout the week, I’ve been stressed out & overall this has to be the worst furniture store and customer service. They don’t care about you after they have your cash. May I add that I gave them many chances to make it right and they just really don’t bother to. A refund would take up to 2 weeks! Past Christmas, when I needed everything by. Absolutely ridiculous!!

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Wonderful store! Wide range of everything I needed and great location. Alexis is such a great person to have help with anything you’re looking for... She is understanding of time, price points and friendly!

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You have inspired me, encourage me And protected me from harm lol the unemployment line You know when to turn up the heat And when to stay calm You directed me and praised me And keep me on track when I was just about ready to quit and you told me do not get discouraged keep a smile on my face at all times cuz customers are able to read you Leanne Consider this message A hearty slap on the back I really appreciate All that you do and say This comes with big thanks To you boss lady. Ms.Leanne Gregory

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