Ashley HomeStore Laguna Hills, CA 92653

We went into the Laguna Hills location and were treated immediately. Our salesman Lee was very helpful, not pushy at all. Lee made the whole shopping experience fun! He made recommendations, never tried to “up sell” us and helped us make the best decision for our needs.

Pleasure as always , friendly and attentive. Go see duke he was awesome !

Everything!!! Service Patient Delivery

Michael and the manager at the Laguna Hills store were awesome. They saw to our needs with no issues. Thanks

The salesman Lee was professional and informative and was not high pressure. The manager was easy to work with as well.

Should have been 0 star. The employees here are scammed. My order was cancelled; therefore, the merchandise was never delivered. They still charged me for it. When I requested for a refund; they gave me a run around and never provided me the refund of ~$600 for the items cancelled and never delivered. They broke the law and this is called FRAUD. Be careful and take your business elsewhere. All Ashley Homestore is individually owned so don't do business with this store location

Took a really long time, and the sales person couldn't give me a confirmation on whether the furniture was in even stock or when it could possibly be delivered until I gave all of my information to purchase. Really weird. He didn't explain the delivery fee until I asked why the final price seemed so high. Additionally, he didn't honor the advertised gift card, which was on the paper ad they hand you when you walk in the store. I didn't argue, but won't be going back.

Great customer service and product knowledge, pricing and delivery options. It was a pleasure doing business with Ashley furniture.

I will introduce Ashley HomeStore to all of our friends.

EXCELLENT SERVICE VERY FRIENDLY . YOUR MANAGER JESSICA MANOS WAS EXCEPTIONALLY VERY HELFUL. TOOK CARE OF MY ORDER. MADE IT A VERY PLEASANT EXPERIENCE FOR ME.I WILL DEFINITELY RECOMMEND ASHLEY LAGUNA HILLS .

Richard was our salesman. Very top notch, class act salesman. Was very knowledgeable right from the start, when we told him we were looking for, without hesitation we were on our way to look at the first price of furniture. When he asked us what style we were going for, he set us up with a beautiful coffee table set, and an amazing deal on a very beautiful entertainment center, but the cherry on top was the amazing dining table set he got us for what could be one of the best deals I’ve taken advantage of. And on top of the that, he helped us with a great rug for an awesome price! My fiancé and I were in and out of there in no time! Richard, thank you so much for your hard work and dedication on not only helping myself, but many others get great furniture for our homes. We appreciate your patience and courtesy. God bless! - Robert & Wendy.

Great customer service by Terri and a good value on our purchase!

Got the wrong chair and can't even return or exchange it... What a waste..

They need to figure out what they want. Customers or commission? Too bad they choose wrong.