Ashley | Laguna Hills, CA 92653

I purchased furniture from Ashley with a promotion of 0% interest for 60 months through synchrony. I then put the account in auto pay and let it be. Surprisingly I started getting interest charged after about 12 months and I didn't notice for sometime. I contacted Synchrony and they are willing to resolve but need Ashley to be on phone with them or communicate. I tried contacting the store but they are not willing to be on the phone or providing any help resolving it. Even though they raised a case but they are not taking any ownership of the issue. case# 07055300. no communication or updates on the case or months while I am getting interest charged.

We went to four furniture stores that day. When we entered Ashley, PJ greeted us in a professional yet personal way that was very different from the others. We explained what we needed and what our budget was. He made it happen with furniture we were very happy with within a couple hundred dollars of what we wanted to spend including shipping, set up, and mattresses! This is what a furniture store is supposed to be. Thank you PJ, you’re the best!

I love this store at Laguna Hills, they always offered specials without asking, they want is a customer satisfaction and savings. Thank you Navid, you are the best!

Helped by Gus's (manager and associate). The only thing better than one Gus, is two Gus's👍

Amazing service every time

Duke and the manager of the store went above and beyond! After I had completed my shopping, I went to my car to leave and found my car battery dead! The manager and Duke helped me jump my car so I could go buy a new one! During the shopping experience Duke was informative and wasn’t pushy like some salesmen. He helped me make knowledgeable choices by showing me all of the options available! Overall, if I could rate this store a 10 I would! Will definitely be returning!