Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Laguna Hills, CA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Customer Service
Ashley Store Laguna Hills, CA
What our customers say
My husband and I had the BEST experience working with Diana. She is so knowledgable about their products without being pushy at all and was so friendly and helpful. We couldn't have asked for better customer service. Thanks, Diana! We will be back!
Their employee, Gus, was very kind in helping my husband and I find the right mattress. We were unsure walking in if we would even find something, but Gus really went into detail about the mattresses and helped us find the perfect one that also was in our budget. Highly recommend.
I had the pleasure of being assisted by Lana at the Ashley Furniture Store, and I cannot praise her enough for her exceptional service. From the moment I walked in, Lana greeted me with a warm and welcoming smile, making me feel immediately at ease in what can often be an overwhelming shopping experience. Her knowledge of the products was unparalleled; she expertly guided me through the selection process, offering invaluable advice on both design and functionality that perfectly suited my needs and preferences. Lana’s patience and attentiveness were truly remarkable. She took the time to understand exactly what I was looking for, answering all my questions with a level of detail that showed her passion and expertise in furniture and customer satisfaction. Her recommendations were spot-on, blending my style with the practical aspects I hadn’t even considered. Moreover, Lana’s professionalism and friendly demeanor turned my shopping trip into a delightful experience. It’s rare to encounter someone so committed to their customer’s happiness and satisfaction. I left the store not only with great furniture that I love but also with the feeling that I had made a new friend. To anyone visiting the Ashley Furniture Store, I highly recommend seeking out Lana. Her exceptional service, expertise, and warmth ensure a shopping experience that’s as enjoyable as it is fruitful. Thank you, Lana, for making my furniture shopping experience so memorable and pleasant!
When you shop here you must ask for Terri in sales, she is very patient, knowledgeable and nice to work with!
We had a good experience with Gus buying a sofa sleeper! Very happy with this store!
Had a great experience at the Laguna Hill Location. Bill was very helpful and knowledgeable and we ended up buying our dream couch the very same day. Thanks again Bill.
Lana provided an outstanding shopping experience at the furniture store. Her patience and willingness to answer every question made the process incredibly smooth. Lana's politeness and friendliness added a personal touch, making the entire visit not just a shopping trip but a truly comfortable and enjoyable experience.
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.