Ashley HomeStore Lathrop, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 625 locations in 28 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Very unprofessional and rude customer service I visit to 18290 Harlan RdLathrop, CA 95330 in July 2019 to buy dining set I spoke to Rosie she told me to they have special 50% today so I Choose the set And my total was $600 after the 50% off when I confirm the total she told me oh it’s a little different so she’s charging me 150 extra so I talk to the manager he’s name was Chris hinton that’s what he told me was totally unprofessional Instead of helping me he told me to get out of the store with my family and making racist comment on my race I have to leave the store without help and I call customer service to make complaint but instead helping me the Representative told me I can go to different store I will never recommended this store to anyone go somewhere else where at least people treat you like human.
I'm giving this location of Ashley's one star because of the customer service i received after purchasing a living room set. The manager at this location was very rude in fact. His assistant or another employee that has no power apparently to do anything told me that the manager would contact me before the end of the day 7-15-19. I received no call from anyone. Oh yes Kari/Carey, and I quote "If you do not get a call from the manager by the end of the day. You can call me a liar on google." That's exactly the kind of people that they have working at this store. I never came in irate anything, regardless of the treatment that was getting during the process of my issue with them. Cooperate will definitely be getting wind of this situation as well. The only person that i can say was always pleasant and helped anyway she could. Her name is Keah. By time i talked to her i was already done with talking with anyone else but the manager. When opportunity for to speak with him. He shut his door and sent the Kari/Carey. This is the manager they have a running a business. Very sad.
Very friendly and helpful
Omega and the rest of the staff were very helpful and professional. I’ll continue to come back to this store for all my future furniture needs.
There costumer service is poor when it comes to returning an item that is damage.
Omega is awesome.
Kari Rankin was friendly, fast and AMAZING!!! Thankyou for making our experience so much fun! Cant wait to get our table!!!
It's an outlet, so they really try to push the floor samples first with huge discounts. Large showroom, sales staff is ok.
Nice furniture but make sure you set aside several hours to make a purchase. The employees do a whole lot of walking back and forth from computer stations to their supervisors to clear the purchase/price. Just to buy a couch set we were there 2 1/2 hours. As complicated as buying a car and expect to sign a ton of papers too 🤷🏻♀️.
I went in to Ashley Furniture and worked with Omega. Awesome to work with, very personable and knowledgeable. Transaction was very smooth. I would definitely recommend him. Thanks again Omega.
My sales representative Ashley was wonderful and helpful. She did a great job answering all my questions, and explaining each of the different types of recliners without being pushy or disrespectful. She definitely made choosing a perfect recliner easy and pleasurable. I will be back because of the awesome service I received.
Friendly, knowledgeable, and patience are qualities hard to find, David exhibited all these when providing service and sales to my wife and I! Thank you David for a great experience in the Outlet!
Maria C was fantastic she answered all questions that were asked and very helpful in helping with our purchase
Everything was great got a great deal I always leave furniture stores feeling zi paid to much but not this time
Maria C was amazing! She is so helpful and kind. She was not pushy she let us look around and answered all of our questions.I highly recommend Maria C at Ashley Home in Lathroo
My family and I had a wonderful experience shopping at Ashley Home Store located in Lathrop, Ca. I asked for help and immediately received great assistance from a very courteous and knowledgeable sales personnel , David Cruz. We will surely look for him for our future home furnishing purchase.
Our sales associate idelis was amazing! Above and beyond and kept our daughter busy while we handled all the paper work. The sales manager was also great!! Can't wait for our new set to get here. Thank you!!!
Great furniture store with a huge selection. However, I wouldn't consider this an "outlet" store, even with the clearance section in the back. Nelly, the sales associate who we interacted with was so patient and kind, answering our numerous questions (and there was a lot of questions lol). We came for ideas about what we wanted to and definitely left very informed. So many beautiful furniture sets, tables/chairs, lighting, decor and bedding/mattresses. Definitely can't wait to go back. Highly recommend!
Over priced and we've been waiting over 6 months on hardware for a cabinet they delivered days late and didn't have all the hardware for..then sent wrong hardware...and a replacement for a broken wall clock they promised.