Ashley Store & Outlet Lathrop, CA

Didier was very professional and patient with us. It was a pleasure doing business with him.

Ashley was well-organized, and my husband and I found the perfect bedroom set at a great price. While everyone was friendly, the checkout experience was less pleasant. The woman who helped us kept suggesting delivery dates that couldn’t be scheduled and didn’t inform us we needed exact change until after we counted all our cash. A sign at the desk would have been helpful. Also, I was surprised to find we were automatically charged $299 for a 5-year protection plan, which I wasn't told about upfront. It would’ve been nice to know, as I would have preferred to opt out. Truthfully, I would have taken my money to Living Spaces but unfortunately, that bedroom set from Ashley was calling my name.

Didier Almendarez from lathrop store did a a great job on helping my family and i answer all our questions and get our new home beautiful furniture.

It’s been almost a year, and I’m still dealing with this situation. I’ll try to condense it as much as I can. Long story short, in December 2023, I purchased a couch from this location. The person who put in my order ordered the wrong piece. To fix it, Jeff Wright arranged for the right piece to be delivered and the wrong piece to be picked up. In the second week of January, two men came, dropped off the new section of my couch, and took the wrong piece. Over the next few months, I kept receiving calls from Ashley’s asking to pick up a piece of furniture. Multiple times, I explained that there was nothing to pick up because everything was dealt with during that drop-off back in January. I talked to countless supervisors and customer representatives in hopes of fixing the situation. Around July, I had another phone call asking to set up an appointment to pick up the missing furniture. I explained the whole situation—how the furniture was picked up the day the new one was dropped off—and it finally seemed as if things were fixed. In October 2024, I received a letter essentially stating that I would be sued for the missing furniture. Once again, I called Ashley’s Furniture asking for an explanation because the furniture had been picked up since January. The customer sales representative said she couldn’t explain why the situation had escalated to this point. It’s now November 2024, and I’m being sued by Ashley’s Furniture for $543.74 for a piece of furniture that I haven’t seen since January. Had I known that I would still be charged for something THEY picked up, I would have kept it. I know my experience won’t be everyone’s, but maybe be cautious when buying from them. Didier Almendarez is the person who put the order in incorrectly the first time and has caused me an immense amount of stress. So if you get him as your salesperson, steer clear.

Didier, sales person and Taner, sales manager they did an excellent job. Didier is very welcoming and accommodating. Excellent customer service, Didier. Keep up the good work.

They have fairly nice furniture, and fairly nice prices, however, having to drive all the way back to Lathrop to pick up the table instead of taking it the same night was a real pain in the rear. If they have the item in inventory, they should make their items available for pick up when you were at the store.

Saba was very helpful and knowledgeable. Thank you.

Didier Alemndarez and Tanner were amazing help today made everything super easy and fast. Came in for to look at couches as soon as I found the ones I was looking for he made it happen within 5 minutes. Excellent service would highly recommend them. And I will be coming again to shop with them in the near future

Didier and Tonner provided us excellent service. Very informative and friendly. We will definitely visit Ahley Furniture in the future.

Didier and Jeff were super helpful and engaging on helping us find us a perfect bedroom set.. they went above and beyond

Great customer service we Loved Victor!!!

We just bought our mattress here and it was the best experience! Didier Almendarez was the one who helped us pick out our mattress and he also helped us understand the importance of having a good mattress and how it affects your health. Best customer service hands down. Didier knows what he's talking about, amazing communicator, he answered all of our questions. I will definitely be contacting him if my partner and I decide to get anything else.

Rence was my advisor. He was very patient, explained the difference in the recliners I was looking at very helpful. Most important to me he wasn't a pushy salesperson. I must add the amount of furniture to see was helpful, and the process extremely good.

Great experience shopping at Ashley. Our sales person, Avery, was very professional and knowledgeable, and got us exactly what we wanted for a very good price. Definitely would recommend this Ashley store.

Didier I love this staff he was so amazing and great the manager Derrick was also great will recommend other customers I will give a 5 star any day but if there was a 10 to rate them I will give them a 10 star

Didier was great . Great service

Excellent sales service by Didier Almendarez very knowledgeable about products great service also by manager Derek Zalazar.

Great experience. Manager honored price match for their online store. Pick up was delayed so they ended up delivering for free. Thanks!

Fantastic customer service by Paula She needs a raise Thanks Paula

I had a great shopping experience with Arni.

The sales Lady, Arni, was fantastic. She answered all of our questions and was very patient with us while we made our final decision. 😊

Zero stars. Horrible experience. The sales team does not tell you about their policies and then when you try to contact them to fix issues they do not do anything. They also sell default manufactured items that are safety concerns and still do not let you return, refund or even provide a solution. Exceptionally unprofessional and wrong way of doing business. The sales team is horrible and sneaky, and when you try to contact the manager they give their associates information and keep changing their names when they talk to you so you can never get ahold of the person in charge. Gio was our sales guy and on the reciept he put juan ramirez’s name, and introduced chris as the sales manager, when we called the store with issues the store, they made us talk to juan who denied chris being the manager and said derek is their regional manager in charge. We have never met juan or derek but somehow they make the decisions and had us email another associate to create a case for the regional manager to follow up on. No case is created and no one responds to calls or emails or follows up. The online team is useless as well and do not know what they are doing. Save your money and buy furniture from other stores rather than wasting your time and money at ashley and be stuck with unsafe furniture that causes injuries. Very disappointing.

My second time at this Ashely’s both times Didier helped me look for exactly what I wanted and getting lower prices aside with Dereks help! 10/10 customer service highly recommend coming to shop here for your home furniture!

Paula was the best and helped with everything

Very helpful with my decision on table and chairs sells rep and manager was very friendly and welcoming Thanks it means alot

Great service. Prices were the best around. Quality products. Very satisfied and would recommend to all. Bought a bedroom complete set and mattress and more.

My wife and I had a great experience shopping at Ashley’s this morning. We bought a beautiful dining table with the help from Didier and Derek.

It’s a really nice store with a wide variety of choices from furniture, tables, and stands, etc. I was greeted by Jeff and Victor who helped me with my purchase. I knew what I wanted and what type of furniture and expressed it to them. They showed me what they had and it was exactly what I wanted. They were both kind and patient with me. I needed a couple days to think about it and shop around but Ashley’s has great quality furniture. It also helped that Jeff and Victor were extremely nice, thoughtful, and knowledgeable. It’s been about a month since my purchase and I am extremely happy with it. Thank you Jeff and Victor!

Very professional , Delivery was excellent.

Our Salesman was wonderful. Very helpful and not pushy. Unfortunately the delivery guys were a total joke!!!! Couch was to heavy for them.👎🏽👎🏽👎🏽 We ended up at Bob's furniture and they have very professional delivery team . We will never go to Ashley again .!!!

Juliana was knowledgeable, Pleasant and easy to work with. The store has a lot of options and good prices.

Staff was helpful in finding a cabinet to our liking shipping the unit to us and resolving any issues we may have had along the way

Excellent customer service ask for Didier Almendariz and Derek Salazar

Such a great location, very helpful, family friendly environment. The store manger is awesome and our sales rep didier goes above and beyond. We purchased homes twice and this is our go to location. We appreciate this store- Lathrop location is awesome!!

Juan Tores has given us above and beyond five stars service. I purchased a mattress, dinning set and a sofa set. He was very patient with helping us in deciding what we needed. Also, Ashley store has a lot variety to chose from.

We bought a king bed from Ashley store, 18290 S Harlan Rd, Lathrop, CA 95330, United States. The king bed is 4 inches extra wide and 2 inches extra long for a standard king mattress. Store sent us to customer service who also did not do anything. Useless service from Ashley.

Experience was great it they did say couch would be ready for pick up in aa few days because everything was in stock but didn’t get it for 3weeks because they didnt have everything

The mattress was horrible. It broke down with less than 30 days sleeping on it. They insisted we take the same mattress again which now after 20 days is already broken down and I have to contact them again. I will never buy from Ashley again. I would highly recommend it. Not customer friendly.

Customer service is horrible. I had so many appointment for a repair and no repair technician showed up so i called customer service and adked to speak to a supervisor but didnt receive any call from yhe supervisor.

Love every single piece that I got, our home looks beautiful!❤️

Didier and Tanner were extremely helpful with our purchase today. They were kind and courteous as well as patient in discussing the features of various items in the store. They also allowed us to shop and waited patiently without being overbearing. I recommend this location.

Ashley store now has very bad staff. No staff is helping the customer. Please don't let anyone go so the staff at the store is very bad!

I was a bit upset at the beginning because nobody seemed to want to help. I waited and waited for several minutes and had to go up to two salespeople talking to each other. They seemed upset I was interrupting their talk. I felt so bad. I told one of the girls that if they didn’t want to help me I could just go ahead and leave. She said she would help me but I wasn’t convinced she really wanted to. I was mad but trying to keep my cool. I let her help me and she did but it was one of the worst buying experiences I have ever had. I don’t think I will ever go back there again.

I was searching for a couch and decided to go to Ashley’s Furniture since it was close by me. I didn’t know what to expect. When we walked in Victor helped us, he answered so many questions and was beyond helpful. We went there for a couch and walked away purchasing a lot more than that Because the prices were so reasonable!!! We also purchased the cleaning protection plan on our couch. Victor explained how it worked, and we were sold. Victor ⭐️⭐️⭐️⭐️⭐️ Customer Service ⭐️⭐️⭐️⭐️⭐️ Prices ⭐️⭐️⭐️⭐️⭐️

I would Not recommend Ashley Furniture. Worse experience!! I ordered living room, dinett and bedroom set in September 3,2024 My delivery date was set for oct1 which was my move in date there was a little delay in a couple of pieces from the bedroom SET that was to be delivered so the date was pushed to November 1st. I wanted to cancel the order Ashley called me back and decided instead of cancelling my order they decided to piece together the bedroom set and gave me a sooner date oct 8th . I knew something was kind of off about this furniture it took a day or 2 to figure it out. Ashley delivered 4 different shades of wood. I ordered a chest, dresser & MIRROR ,nightstand and bed SET !! EVERYTHING IS MIXED MATCH !! I PAID A COUPLE THOUSAND AND HERE I SIT 1 DAY BEFORE MY BIRTHDAY WITH A BEDROOM SET 8 DONT WANT AND THEY REFUSE TO GIVE MY MONEY BACK!! IM STUCK WITH A BEDROOM SET I NEVER ORDERED NOR WANTED !! OMG 😭😭😭😭

Elena, was very helpful and not pushy. I made a purchase and will return.

I recently had a very disappointing experience at Ashley's Furniture Store in Lathrop. From the moment I walked in, I felt pressured by the sales staff to sign up for credit cards, which seemed more like a priority for them than helping me find the right furniture. I was excited to order a complete room set, and I was assured it would arrive in October. However, I've now been informed that the delivery has been pushed back to December. This delay has caused significant inconvenience, and the lack of communication from the store has only added to my frustration. Overall, I expected a much better experience, especially when making a sizable investment in furniture. I wouldn’t recommend this location based on my experience.

On 10/16/2024, my two friends and I visited Ashley's in Lathrop, and I have to say, the experience was outstanding. I recently moved to a new townhome in Modesto and was looking to furnish it. As soon as we walked in, we were warmly greeted by Juan (apologies for forgetting his last name) — the handshake was a nice, personal touch you don’t see much these days. Juan wasn’t pushy or overwhelming; instead, he took the time to listen to what I was looking for and explained the layout of the store. It’s a big store, and he made it easy to navigate. What stood out was how genuine he was—he walked us through some options and then gave us space to browse on our own, staying close enough to answer any questions without hovering. His approach made the whole experience comfortable and pressure-free. After spending about 45 minutes to an hour in the store, I found exactly what I was looking for: a beautiful power sofa, powered recliner, and a coffee table. Juan made the entire process smooth and enjoyable. Thank you so much, Juan, for your excellent service and for making my shopping experience easy and stress-free. I highly recommend asking for him if you visit Ashley's! Thanks again, John Oraham

I had an amazing shopping experience at Ashley Outlets, thanks to Juan. From the moment I walked in, he provided me with all the information I needed and answered all my questions with great professionalism and kindness. Thanks to his help, making a decision and completing my purchase was incredibly easy. If you’re looking for quality furniture and outstanding customer service, I highly recommend asking for Juan. He will make sure your experience is as great as mine! He definitely deserves recognition for his excellent work.

Jeff and Diddier were amazing. They helped us with everything that we needed. I am so happy with our purchase. I would definitely recommend checking this Ashley store out. 😊

Fast and costumer friendly Derek and Didier were really patient and helpful 100 recommended

Came into this store researching temper pedic foam mattresses and soon as I came in, we was greeted by one of the sales associates by the name, Marrell who was VERY knowledgeable and professional in sharing the all options of the tempur pedic mattresses. She knew EXACTLY what I wanted and worked with me to provide AMAZING customer service! I ended up purchasing the best mattress for my body. I wanted to get my bed asap, and the team expedited my order so I can get my bed right away within two days! That’s just AWESOME customer service! Anyway, I ended up wanting to get an area rug for my living room and inquired to speak with her store manager (Jeff) to getting me a discount, but instead her manager ended up giving my area rug for FREE! 😊 Thank you for this experience! Will def come back!

Juliana was very helpful I give her a 5 star

Do not ever purchase anything from this store. I purchased a mattress and after delivery I set up my bed turn over my mattress and there is a box cutter rip on my mattress. I call to have it replaced it’s still under warranty. However, my initial purchase I told the sales rep my billing address and ship to was wrong. She had my billing and ship to as my UPS store mailbox with her fast talking self her name is Fozia assured me it would be fixed it was not my very first delivery tried to go to my UPS store mailbox and now my replacement delivery still trying to go to my UPS store. I’m ready to return the bed. I wish I could get my money back. Horrible experience with this store and their customer service 800 line is outsourced to another country no customer service etiquette at all. Horrible experience!!!!!

Rence was very helpful ! Gave us some nice discounts and answered all our questions

Oh boy if zero stars were a option ! I made a really big purchase in store a item I’m my order was a memory foam firm mattress 14 inch well they delivered a soft 12 inch the wrong item. Forget customer service all I herd was the manager say I will assist and advocate for you in making a claim and seeing what options you have. First off you are not assisting me you are correcting your stores error mind you I showed them pictures and video with measurements that proves the wrong item was delivered. It was not a cheap mattress also the claim frame time is 3 days if you do not hear back you have to chase after them after that time.This should have never happened let alone make the customer further inconvenienced I have back and neck issues so I have at this point supper unhealthy painful sleep. Review update on 10/7/24 I got a call that they would be refunding the mattress and someone would call me for a pickup. Then on 10/15/24 I got another call that I would need to come in for re selection when the called I was at work and today 10/22/24 I spoke to Aileen and explained that I already bought a new mattress elsewhere based on the conversation on 10/7 and she said if I had the name of who I spoke to I did not personally think I had to do that she stated it was my fault and my job to have gotten the name of the person who called on 10/7 and she would only give a credit. With the whole experience what makes them think I would want to shop there again. I did take her advice and took down her name to document how poor horrible untrained the overall customer service is at this store thank you for the tip Aileen.

This place has nothing to offer. They have low inventory but high prices. We were told to wait for 1 minute and after 10 we decided to leave. When at door someone came running and told I told you to wait like we are kids. Like our time isn't important.

Paula has amazing customer service and made me feel welcome as soon as I stepped in the door. Provided answers for all my questions and ensured I was happy with my purchase!!! Thankyou paula will definitely be back !

I had a really good experience at this store! I was able to furnish almost my whole house here! The sales manager (I believe his name was Jeff) was so helpful and his team was so nice to my kids. My family and I will definitely be back soon to furnish my homes in law suite when it’s done being renovated.

We went in to get a living room and bedroom set. Juan Torres was a great salesman. Very helpful and even brought over an end table for us to match with our couches. Jeff Wright helped with the finance part and gave us a cost that was perfect for us. Will buy from there again.

Didier Alemendarez the salesman, and the managers Jeff, Tanner, Derek were all very helpful in what we came to look for. They were all very nice and hooked it up with free delivery and overall very nice service.

Great service tanner ruthel was ver very helpful

Didier almendarez and his manager Tanner were great and very helpful with our purchase!! I will definitely be back to purchase more furniture

Didier and Tanner gave excellent service. Helped my wife and I find the mattress we needed at discounted price. Much appreciated.

I had a terrible experience and it all came down to the unprofessional and rude behavior of the store manager.The manager’s attitude was dismissive and disrespectful. When I asked price match questions about the products, I was met with condescending remarks and an unhelpful tone. The manager’s lack of customer service skills and outright recklessness in the way they talked was shocking. It’s clear they have no regard for their customers, and their behavior was nothing short of offensive. I won’t be coming back and would not recommend this store to anyone looking for respectful and professional service.

Great service!! Ask for geo he was great he helped me find exactly what I was looking for! I definitely recommend you stop by Ashley Outlet!

DiDier( Ashley Lathrop/). He is a good sales person he helped my us to find our heart desired sofa

Excellent costumer service at the Lathrop store.we purchase several pieces of furniture Didier almendares help us very professional and friendly highly recommend. thank you

We recently visited Ashley Furniture store looking for the perfect sofa, and I'm thrilled to say that our experience was top-notch from start to finish! Didier Almendarez was absolutely fantastic. He took the time to listen to what we were looking for, offered expert advice on choosing the right fabric and style, and even threw in some great recommendations based on his own expertise. What really impressed me, though, was the way that Didier checked in with us throughout my shopping experience to make sure everything was perfect. Kudos also to Jeff Wright, the manager on duty during my visit. Didier mentioned him when he came back to check in, and it was clear that Jeff had set the bar high for his team by emphasizing the importance of excellent customer service.

excellent

We recently purchased multiple pieces of furniture for our new home at Ashley Furniture in Lathrop, and we had an outstanding experience thanks Didier, was incredibly helpful in assisting us to find all the furniture we needed. He was patient, knowledgeable, and ensured we found exactly what we were looking for. Tanner, the sales manager, was exceptionally honest and transparent throughout the transaction. His honesty made us feel truly valued as customers, and his friendly yet professional demeanor was greatly appreciated. Didier,commitment to excellent customer service was impeccable and he went above and beyond to make sure we had a smooth and enjoyable buying experience. Both Didier and Tanner made our furniture shopping experience exceptional. I would highly recommend all my friends to visit this store, especially because of the fantastic service we received from Didier and, most importantly, from Tanner,who is an amazing sales manager. And lastly Didier sales person ,who opened the gate was an absolute sweetheart and was very welcoming upon entering the gate.They have Good deals going on.Best experience I ever had with Both of them.Thank you Guys🫶

Great experience. They helped me find the perfect couch, explained all the details of delivery and assembly, and captured any applicable promotions. I was so overwhelmed online, but I am glad I went in store. Gio helped me and made sure I got the best deal!!!!

purchaed multiple items from this store on april 2024, none of the items got delivered on time and one item still going on back order why sell those items and block my money if its not available in the first place the customer care, the store and the warehouse will always rotate my calls today the store person was not even concerend and told me “who asked you to wait and why cant you cancel it” didnt expect this kind of response from such big brand like Ashely I am never gonna buy from this store or recommennd it ——— emailed you all the details

Great service

We recently purchased furniture from Ashley Outlet in Lathrop. We were very happy with the help we got from Fozia, Derek and Mounika. They were so helpful and patient. We had super strict size restrictions since we were replacing the furniture in our 5th wheel. It was delivered yesterday and we couldn't be happier! Thank you again! Anthony and Linda Wilson

I went to this outlet and was helped by Didier Almendarez and Derick Salazar (manager). It was a great experience working with them. They went out of their way to help us get the great deals on the furniture. Must visit this site.

Didier Almendarez was very informative and let us look around until we were ready to buy. He's also bilingual which is great for our Spanish speaking community- Thank you!!

10 stars for Foza( forgive me if I spelled it wrong). She was so attentive, helpful with comparing and contrasting, and most importantly she wasn’t overbearing and gave us time to shop while still checking in on us. My only issue is the pricing. I drove 1 hour for the same price of a couch I could buy 10 minutes away. I thought I would be getting a deal or outlet prices here, but most items are the same. Overall, happy I received great customer service.

Awesome experience with Didier Almendarez! He was super helpful and gave us excellent customer service! Super great prices and knocked off delivery fees and gave us discounts on our furniture! Would highly recommend this store! Store manager was awesome as well! Approved all discounts and hooked us up for our new house!

Didier and Jeff the Manager are very helpful! We found the right bed and couch for us with their help! Honest to goodness, they are really really helpful! I would definitely recommend them!

Great customer service! Paula was so helpful and nice throughout the process.

We purchased our sectional from Derek and Marrell and it was great experience. They were exceptional in customer service and made your our needs are met.

Monika was very helpful in helping us measure and find the perfect piece

Rence was super helpful with purchase. No pushy sales tactics! Thanks again Rence for the service!

Arnie was such a wonderful help! She was so nice and patient with us. 😊👌

Mounika Yanamadala Very great service no harassment or pushing very happy always with a smile and around ready to ask questions. She helped us with 2 bedrooms. Thank you so much for all your great work!

We purchased furniture and art work with the assistance of Victor at the Lathrop Outlet Store. He was very attentive, answered our numerous questions, and even arranged prompt delivery of our purchase. I am usually wary of pressure sales tactics at furniture stores. Victor didn’t do that. He professionally offered his assistance, then let us browse at our leisure allowing us to find the perfect furniture and art work. After our experience with Victor we plan on returning to this location when we are ready redo another room in the house!

ARNI AND Derek are just amazing. Had a wonderful experience here at Ashley Lathrop. Highly recommend connecting with them for any furniture needs.

We recently purchased multiple pieces of furniture for our new home at Ashley Furniture in Lathrop, and we had an outstanding experience thanks to Ms. Arney and Mr. Derek, the store manager. Arney was incredibly helpful in assisting us to find all the furniture we needed. She was patient, knowledgeable, and ensured we found exactly what we were looking for. Derek, the store manager, was exceptionally honest and transparent throughout the transaction. His honesty made us feel truly valued as customers, and his friendly yet professional demeanor was greatly appreciated. Derek’s commitment to excellent customer service was impeccable and he went above and beyond to make sure we had a smooth and enjoyable buying experience. Both Derek and Arney made our furniture shopping experience exceptional. I would highly recommend all my friends to visit this store, especially because of the fantastic service we received from Arney and, most importantly, from Derek, who is an amazing manager. And lastly the lady security guard who opened the gate was an absolute sweetheart and was very welcoming upon entering the gate.

To Ashley Lathrop Management. We recently had an incredible experience at Ashley Furniture in Lathrop, thanks to the exceptional service provided by Derek and Arni. Over the course of our visits, we purchased almost $10,000 worth of furniture, and we couldn't be happier with our decision. Arni was incredibly patient and accommodating, addressing all our requests with a smile and ensuring we found exactly what we were looking for. His professionalism and willingness to go the extra mile made the shopping process smooth and enjoyable. A special shout-out goes to Derek, who guided us from start to finish in our buying journey. His dedication and commitment were evident as he extended his working hours just to make sure we were completely satisfied with our choices. Derek truly has a knack for making customers feel valued and happy when they leave the store. We highly recommend Ashley Furniture in Lathrop, especially if you get the chance to work with Arni and Derek. Their outstanding service made our furniture-buying experience truly amazing.

My experience today with these 2guys was wonderful and awesome. I met with Tannur and Gio in Lathrop today.The way I was attended to was so satisfactory and amazing. Thank you guys, you guys are the best customer service representatives I ever known.

We regret buying our furniture here! They literally lie and make you wait months before you get it. I should have listened when everyone was saying not to go here. They keep changing the date and saying we are back ordered. DO NOT BUY FROM HERE!!!

Wanna say thank you to Ms. Juliana Tavares for assisting us in purchasing in Ashley's. She is kind and helpful, but most importantly knowledgeable.

If I could give this company zero stars I would. I purchased a table and chairs that I was told was in stock and could be delivered in 2 weeks. On my delivery date I called to get a status update and they told me it wouldn’t be delivered for 2 MONTHS!!! I asked how a sales representative could take my money and give me a false delivery date and there was absolutely no explanation. I will be getting my money back and will never be shopping at this store again. Do not waste your money here!

Jeff, the store manager and sales associate Didier, went above and beyond our expectations and made mattresses shopping a very pleasant experience.

I don’t think I have ever had such wonderful customer experience at a furniture store. Julie and her manager Jeff were patient, kind, helpful and just an absolute joy to work with. Thank you both! Be sure to see Julie if you need any type of furniture!

My husband and I came looking for a new bed and thank you to Rence we were able to make that happen. Rence was very helpful, and made sure we felt welcomed.

Rence assisted us with our purchase and it was a great experience. There was no pressure or hassle and he provided us with space to have conversations and discussions without feeling pressure. Very satisfied with our experience.

Large selection of furniture and very friendly staff who work to accommodate your needs and budget.

I bought furniture today and thanks to Sandeep kaur for good costumer service 🫡🫡

Mounika Yanamadala is a great sales person with a lot of patience and very friendly.. you go girl!!!

The sales guy's body language was not very helpful....we explained him the situation that we need to pick ourselves from the store....he just cared about his sales commission and nothing else....he generated the order and then gave us the number to contact to schedule pickup....we called that number multiple times...there was no answer and no voice recording feature available....then we emailed them....no response there as well.....we will give them couple of more days and then might cancel the order.....

The staff there are very friendly and helpful in many ways. Julie kindly helped us around the store and answered any questions we had. They have the best manager working there, he helped us in the best way possible. He made sure that we are guaranteed the greatest deal. We walked out the door very happy with a ton of furniture on ordered. Thank you Manager and team. We'll be coming back again.

Will keep coming to Ashley for all my furniture needs. Thank you so much for being so nice and so knowledgeable on all your products.

My sales person was very helpful and was able to make the delivery day that we needed, Had a very good experience

my dude Rence was great!! helped me and my wife find the right dining room table and bed set!! and even stayed late for us and locked the deal in! ask for him when you need your home good needs

Rence was great to work with. He educated us on different options, but didn’t make us feel pressured.

Rence Moore Certainly! Here’s a stellar review for Rence Moore: --- We recently had the pleasure of working with Rence Moore to purchase a new sofa and loveseat, and the experience was nothing short of exceptional. From the moment we walked into the store, Rence greeted us with a warm smile and a friendly demeanor that instantly put us at ease. Rence's expertise and product knowledge were evident from the start. He answered all of our questions thoroughly and never made us feel rushed. His genuine passion for helping customers find the perfect furniture piece was palpable, and it was clear that he genuinely cared about our satisfaction. The entire purchasing process was seamless, thanks to Rence's professionalism and efficiency. He handled all the paperwork with ease and kept us informed every step of the way, ensuring that our new sofa and loveseat were delivered on time and in perfect condition. In addition to his exceptional service, Rence's friendly and approachable nature made the entire experience a pleasure. It felt like we were working with a trusted friend rather than a salesperson, and that personal touch made all the difference. We couldn't be happier with our new furniture and the outstanding service we received from Rence Moore. If you're in the market for new furniture and want a hassle-free, enjoyable shopping experience, we highly recommend seeking out Rence. His dedication to customer satisfaction and his unwavering commitment to excellence make him a true asset to the store. Thank you, Rence, for helping us create a beautiful and comfortable living space!

Rence was awesome!! He was easy going and helped give a great discount. Great person to work with!!

Rence at Lathrop‘’s Ashley was very helpful in our furniture shopping!

No pressure, clean store, fantastic selections, very knowledgeable associates. You are welcomed into the store and allowed to browse and when you need help or have questions an associate isn’t far away.

Didier was excellent! He answered all of our questions! Couldn’t be happier with the service. Definitely will recommend!

We had the best and VIP experience with the help of Rence and Store Manager Jeff! We had great deals and save big time with their help. We highly recommend them to my friends and relatives. Even though the store was far from our place we go extra mile because of the customer service and the experience of being treated well. Kudos RENCE! You're the Best!

We have great experience shopping in this location. Mr. Rence and Mr. Jeff are very helpful and knowledgeable about the products. Suggest and give the best price we can get. Always get our things from here because of them.

Rence Moore was very helpful with great personality and knowledge of exactly what i needed/wanter. I will be returning to Ashley for my next furniture purchase.

Juliana was very helpful, kind, and patient with us checking availability one all the furniture for us. She found us what we wanted and by the date we needed.

Very good!!!

Ordered $6000 dollar furniture which I had an issue with 2 pieces bc I couldn't fit it in the room. After 3 days of reaching out and texting and calling my sales rep she ignored me and never called back or message me back. Very unprofessional of the store. I ended up fitting all the furniture and it worked out but their unprofessionalism ruined the whole experience.

I just purchased a bedroom set and i couldn’t be happier with the sales man Didier Almendarez and manager Jeff courteous and respectful demeanor. Both was very knowledgeable and answered all my questions and concerns clear and precise. Great experience can’t wait to for my delivery hope product is good as the customer service

Had a good experience shopping at Ashley, staff members are friendly and helpful. Will come back for more as we just bought a new property

Rence was very helpful, and patient with us picking out furniture. We will still have more things to get so will probably be going back soon.

Worst warranty service ever

We were shopping for a sofa and loveseat. Selection and pricing were good. Everything was good until I called to schedule pickup. I was then informed that my items were on back order and wouldn’t be available for pickup for another four weeks. Would have been nice if the salesperson had told us at checkout. I’m pretty sure he could’ve checked that himself.

Amazing service and staff

Rence was extremely helpful and attentive during our shopping experience. He answered all of our questions and was very friendly.

I have ordered a manual reclainer sofa today in Ashley store in Lathrop , CA. the sales associate was so good and helpful, she also tried to help us with 5% discount but The store manager refused to offer 5% discount because the sofa we ordered was already on sale so don’t understand why sales associate offered and Manager refused, it was disappointing experience today. 5% discount on a Memorial Day would have been a encouraging experience. But I’m disappointed. I spoke with Manager and said this is my second sofa in Ashley but he was so refit to help the customers. Which is not a helpful manager should work with customers.

Gio is great, super helpful. We took a while choosing the items we wanted - Gio was patient and answered all of our question. Good pricing and also took care of delivery. Store manager is awesome, very approachable and helpful. All the staff here are great. We keep coming back to purchse more items.

Julie was excellent to work with… cant wait for my chairs to be delivered

Knew what we wanted so the transaction was easy. Assistance was available and more than willing to help. Lynn answered all our questions.

Rence did a good job, very easy to talk to and informative.

Paula is amazing she took us around on two different days and helped us find something that worked for us

Didier helped us find our perfect sofas! He was very patient and friendly the whole time and made sure we got the best deals. Derek his manager also came in and helped us. Thank you!

Didier was a great salesman and very helpful and professional. the best experience at Ashley on Mother’s day. thank you so much 😊

(Translated by Google) Excellent (Original) Exelente

Lyn was great hell I came in for stools and she sold me a coach great people

My experience with Ashley has been phenomenal thankfully To Aileen, Jessica and the store manager Derick working together to brainstorm on the best possible solution for me. Can definitely say I will be coming back and referring family and friends!

What a breathe of fresh air . It was a Refreshing experience with Renessa the CSR. If you have any question go to her and only her ! She was super sweet and professional answered all my question and helped me when I needed help. Everyone is mediocre but Renessa is the best! Go to her .

Me and my family absolutely loved PAULA! She was kind and helpful with finding us a table. Not only did she help us find the perfect family table but she was so easy to talk to on a personal level. My family and I would definitely come back just for her help.

Rence spent so much time with my wife and I, incredibly knowledgeable and patient as we went through every single bedroom suit in the building. We received an amazing deal on exactly the bed and frame we wanted. Thanks again Rence, my wife and I are Ashley customers for life.

The sales rep, Mounika, was very helpful. She did a good job following up, particularly when our CC company's website went down. She was professional and not too pushy. Thank you, Mounika.

Had a great experience with Nirosha as she gave us space and time to do our shopping while making herself readily available when we had questions. Appreciated all of her help, we will definitely come back due to the positive experience!

Store was super good with lots of collections, responsive and supportive staffs. Really helpful and recommended to everyone who is looking for variety of collections and you can see lots of clearance items too.

My experience with Marrell has been amazingly, abundantly, expertise friendly, helpful, and, I’m overwhelmed by her service. I highly recommend her. She knows her business and knows how to handle her customers because she really treated me well. Give her a raise. She is so patient.

Lyn from the Ashley Homestore was very helpful and knowledgeable.

I stopped by Ashley’s show room looking for a sofa and was greeted by Juan Torres who took the time to show me what they had. I was impressed by his knowledge, enthusiasm and excellent customer service. I ended up buying a sofa, coffee table, and a fancy massage chair. I’m very happy with the whole experience and I’ll be back. Thanks Juan!

Amazing experience. Rence, thank you very much.

Excellent customer service from Juliana. We went in for a dresser and found exactly what we wanted. Juliana listen to us and showed us the different dressers we could want and helped narrow us down. Thank you for the great experience.

Tia helped me pick out a couch, she was great! Super nice and friendly! 10/10 would recommend going to her!!

Rence was great. He knew the product and his custmer service skills were great as well.

(Translated by Google) Very happy and even more so with the attention that Mrs. Lyn had with me. (Original) Muy contenta y mas con la atencion que tubo conmigo la seńora Lyn

Didier had a lot of patience with us answer all of our questions. give us a options very friendly 👍🏼👍🏼☺️☺️☺️

Great service from Didier, really appreciate it thank you so much.!

Rence was really helpful, we left home with a new dining table.

Didier Almendarez from Ashley store in Lathrop helped us get our furnitures and his customer service is out of this world!! 10/10 for sure!!

Rence Moore did a great job and great attitude

Rence was wonderful

Paula, was extremely helpful with her knowledge about mattress brands in picking our King size Serta. Also helpful with our new dining table, bench and chairs, medium height. Was not pushy and answered all of our questions. We spent a couple hours with her. We are going back in a few days once we meaure for couches. Thank you Paula.

I stopped by and browsed around the store and it was a good experience. One of the store employee named Juan Torres was very welcoming and patient while helping me. The store was very clean and neat and I’d recommend coming back here to buy furnitures and mattresses👍

Loved the service we received from Juliana, patient without forcing the sale. Gave us options on various sectional living rooms and different types of options for financing. Overall we felt comfortable with our purchase. Thank you again Juliana

I was welcomed into the store by Fozia and could not have asked for a better sales rep! She was very efficient and knowledgeable and managed to help me find the perfect table set for my home. Definitely planning on coming back to this Ashley store and getting more furniture with Fozia’s help and overall satisfied with my purchase and the great customer service she provided us!

Didier Almendarez at Ashley Store was super helpful, knew his stuff inside out, and made shopping for furniture a breeze. Definitely ask for him next time you're there!

Didier Almendarez was so helpful and we are very happy with our experience. He has extensive product knowledge and the service was excellent.

It was a great experience, Didier the sales person gave me, such a knowledgeable guide to acquiring what I was looking for. I strongly recommend him.

Arni was wonderful! She was attentive the entire time we were there and extremely patient. She let us wander around and gave us as many quotes as we asked for, all while having a wonderful attitude. Great experience. Will definitely return once we have other needs!

After not receiving all of my couch when I picked it up, was promised $100 credit by the manager but never got it and was never able to get anyone to call me or return a phone call regarding the situation. Very dissatisfied customer. Update: thank you for reaching out to me Ashley reviews. You regained back my trust making things right by following through with your promises. My refund was received.

Rence was very professional and made the process very smooth! Thank you!!

Assisted by Arnie. She’s very patient, attentive to our needs, calm and answers our questions and concerns. Nice place too. A lot of options to choose from. Clean, spacious, and organized the place very well. A must visit.

Sandeep Kaur gave us perfect customer service and helped us to pick nice dining table and sectional. Will be back soon

I was welcomed into Ashley by Julieanna, she was very helpful, professional and showed great customer service, we walked around as I explained what I was looking for, I did not buy anything that day, but I did let Julieanna know if I came back I would ask for her, well I came she happened to be there and we completed my purchase plus found a beautiful coffee table set to match, thank you Julieanna for your help and great customer service in explains my invoice and furniture warranty and delivery.

We decided to upgrade our furniture, this is our second time purchasing furniture from Ashley. Lyn assisted us in the past and just recently, we enjoyed Lyn Excellence Customer Service and Expertise. Lyn is an Awesome Employee with Great Spirit.

Annie was really good and explained everything. Good customer service

I gave Juan Torres (new in sales), a 5+ star rating. My first time visiting the Lathrop location. I was treated with utmost respect, and professional manner. Juan, was kind, patient. Not pushy whatsoever. I was very impressed with his knowledge of the different items I was looking to purchase. He was funny, engaging, and extremely helpful. We need more salespeople like Juan! Next time you visit Ashley’s ask for Juan. He’s great to work with!

I am extremely disappointed and dissatisfied - They want $100 on top of the purchase price for delivery which we could not afford. We waited a week to pick it up even though it was in stock on site. We picked up our cabinet and was very excited, we got it home and it was damaged. I Called the store and was told the "tech" needs to come assess the damage. I requested for him to just exchange the piece when he comes. Otherwise, he can either refund us or deliver and unbox a new one that day without charge. The store says that's not how it works. No customer service whatever. Right now I'm waiting to speak with the warehouse because they will not answer the phone. Honestly, they do not back their furniture purchases and their policies are horrible.

Highly satisfied

Arni was so helpful and kind. Although we had some hiccups, she made the process of purchasing my sofa enjoyable. I recommend her assistance when coming out to the outlets! :)

Nice lady, explained in a way that was easy to understand, good attitude. A really good experience

(Translated by Google) On her (Original) Arni

Arni was amazing! Answered all our questions and showed me different options. Needless to say, I placed my order. THANK YOU

Excellent place for variety of furniture.. Sales person was very patient and suggested the suitable ones. Must visit 👍

nice place for buying furniture friendly staff 👌

Didier, the salesman, was very helpful without being pushy. He answered all our questions and made sure the furniture was in stock, got us the best deal and handled the purchase very professionally.

Arnie help us purchase a table. She was great and very patience with us. She took her time and explained everything very well.

Just want to give a positive review. Went to pick up my furniture order today. I had to drive to the side and check-in at the security booth. The security guard (I didn’t get her name), but she was very friendly. The 2 guys that loaded my furniture were so incredibly friendly and polite. I drove 40 miles each way and the customer service was so nice that I don’t regret driving all that. I wish I got their names. But it was at 11:00am.

Arni was awesome, extremely helpful Answered all my questions!

Rence provided us great service. Was really knowledgeable and answered all questions promptly and respectfully. I’m glad to say we walked out with a purchase of brand new couches that our family is going to enjoy.

Paula in Lathrop Outlet helped me find the mattress that best suits me. Very fast and friendly service!

Arni did a wonderful job into helping us out. She helped us with picking a mattress and the bedroom furniture . We found what we were looking for. She was very helpful and friendly! Thank you.

Rence was very helpful and informative. He helped us out a lot and made the whole thing easy.

Rence was a great help! And went above and beyond to meet our expectations and was very patient ! So happy he was there to help us

I called the store and spoke to Gio who was very friendly and helpful and making my purchase over the phone with all the order numbers from the Ashley website easy and no hassles. I also wanted a delayed delivery which wasn’t a problem at all. Thank you for great customer service!

This place is a joke. They give my wife appointment for Thursday. She missed work to pick up the product. And when she got there they told her that it was for the next day. Very un professional. Never buy anything from Ashly again Furniture is not like the one you choose in the store Is like cloth around wood. No cushion. Very disappointed.

Juan Torres was my sales rep. He was just awesome and so much interested in walking us through the place explaining on each and everything. He was also so patient throughout. This is the kind of guy people would love to see on sales someone who is happy and ready to explain things to customer.

Arni is very friendly, looking for a couch and ended up getting bed frame. Still shopping for couches but do have an eye on a sofa there.

Just purchased a sofa set from Ashley Furniture-Lathrop Outlet store. Juliana was amazing- very professional and patient. With her help we found exactly what we were looking for. Thank you for a great experience.

(Translated by Google) Excellent service From Juan Torres (Original) Excelente servicio De Juan torres

Lyn, was very patient and understood the whole purchasing process without being pushy. She has a friendly personality and I look forward to doing business with her in the future as well...She was awesome!!!!

Didier was great! He was able to help me out with all my furniture needs! Coming back for sure

Rence moore was a huge help!!!

Rence was extremely helpful and kind. He made me feel like all my wants and needs were listened to. If you come to the Ashley Outlet make sure you look for Rence :)

Rence was a great salesman for us! Great service. Thank you, Grant Smith

Thank you, Paula, for all of your help! We know it took forever for us to decide. Your patience was so appreciated! 😊

Rence was very helpful, nice and courteous. He let us browse around without pressure which was nice. Ask for Rence if you come into shop!

Rence was very nice and professional. He did an awesome job. Thank you Rence!

I went their store today i meet with sandeep kaur she’s provide good service & she’s very friendly i like her way of communication & service

I visit to store and We met to sandeep kaur. She is really very helpful, kind and gives us good deal.

Rence was very helpful. He was knowledgeable about the items we looked at and purchased. Answered all of questions and very patient.

Today's visit was a breeze thanks to Arni. Thanks to her, our shopping experience went smoothly.

My name is Deon and I went into this store for my very first furniture purchase and I was helped by Gio great salesman ! Not to pushy didn’t follow me around the store like others he communicated really well, good people person talked to me and my wife both directly and even helped me and my wife map out our apt to see if the couch would even fit I’m happy about my purchase with Ashley considering all the help from the salesman and the manager there got a great deal ! If you go to Ashley GO SEE GIO ! You will not be disappointed 👍🏾👍🏾

Renee was great and very knowledgeable!

Such a pleasure to work with Gerry. Wasn’t pushy, friendly, and very informative.

If you are looking for any type of furniture, please go see Rence at Ashley Furniture. Great service and he goes the extra mile .

Rence was terrific. Very professional. I recommend seeking his help.

2 Thumbs Up!!! I was looking for a spacious dining table to sit at least 8 to 10 people and found the right one at Ashley Furniture. Nirosha and Jeff were able to answer all of my questions to the very last detail. We are extremely happy and confident with our purchase of our new dining table. Thank you Nirosha for suggesting to have it delivered and assembled due to the weight of the dining table and purchasing the five-year warranty since things tend to happen. We are pleased with the quality of furniture and most importantly the level of service we have had from Ashley Furniture for the last 3 years. Thank you!

We had a great experience at the store. I want to give a big shout out to Victor for taking care of us and going over and beyond to make sure our products were safely packaged before heading out.

Went here for a company meeting .

Rence Moore was great he did amazing at helping us get out new home furniture! He goes above and beyond for his clients answers all the questions you may have !

It was good because I already knew what I wanted.

She was very lovely and helpful thank you very much and Jeff was very helpful too and then that's it

Great experience…listening to what we needed no pressure sales…ask for Arni she’s the best

Sales Person (Niewsha) was very sweet. I purchased a chair and a bed. Wasn’t happy I had to pay upfront and couldn’t take home that day. Manager was extremely rude. Paid and was told I could pick up the bed the following Tuesday it was in stock. But the chair wouldn’t be in until 2/27. I received a text message from the sales person that the bed wasn’t in stock and wouldn’t be available until 3/8. The bed she confirmed was in stock was part of another order. I cancelled the bed and asked to be refunded. I would wait for the chair. I called to schedule my pick up for my chair and low and behold, it now won’t be in until 3/15! I am not counting my eggs before they hatch. Ashley will tell you anything to get you to purchase. But they don’t deliver. This is not the first time the family has been deceived. Good luck if you buy from Ashley! It will be months before you get your merchandise. Management is no help and has no customer service skills. Buyer beware, go someplace else to make your purchase.

Great customer service and follow through

Very good attention

A pleasure to do business with

Laarni Cordova was very helpful!

(Translated by Google) Good service 👍 very friendly, knows his job. Thank you Arni (Original) Buen servicio 👍 muy amable, sabe su trabajo. Thank you Arni

Arni was excellent. She was attentive, listened to our needs and broke down the prices of the furniture and made making our decision very easy.

The salesperson, Sandeep Kaur was amazing. She was so helpful and polite in helping me find everything I needed. Will definitely be back.

Arni has been very helpful to find the right couch for our living room. We made a decision to buy within an hour.

Stoped by to look at couches. Arni was very friendly and helpful.

Juan Torres was a pleasure to deal with. Very friendly and took his time explaining our questions and showed the best options they had for our budget. Professional and let us wonder around and take our time deciding.

Rence Moore was very helpful and made the experience wonderful for my self and my mom Marlene Jones who was the one looking and purchased

Arin was very helpful. Very nice.

Amazing and fast

German was great and very patient with us, very exacting with the new furniture

Great customer service!!! I'll comeback for Didier almendarez

Great experience

I went to a few furniture stores and on this day, I ended up at Ashley. I was fortunate to meet Victor White and he was immediately welcoming but not aggressive or pressuring me on anything. He was very knowledgeable about the inventory and he helped me find exactly what I needed. My bed set arrived yesterday and I am more then thankful for his assistance and good vibes to help me get this incredible bed. Appreciate it!

The store is clean and the clerks are attentive to the needs of customer.

Arni was the only reason we came back to Ashley. Her superior customer service, patience and ability to answer any and all questions was unbelievable. She was solution based orientated and kind. Thank you Arni, you have made our Ashley experience exceptional.

Arnie was great! Wonderful experience

Didlier and jeffrey was wonderful… i got all i needed in few minutes.

Excellent help Jairo helped us with everything step by step he is very professional and respond every question we ask.

Great customer service. Easy to order and request support over the phone.

We worked with Arni & Tanner today at the outlet & it really stood out to me that they were both super friendly, professional & really looking out for their customers. Laarnie showed us various mattresses and she was very patient. We tried about 6 of them. Not once did she make us feel uncomfortable or pressured. I really liked how she explained and showed us so many things about our options. We purchased the Soft Purple king sized mattress & the Carnaby 5 piece sofa set. Tanner was extremely professional and made us feel very like we were in good hands. We will definitely be back for more items for our new home! This is our first experience with Ashley and it’s a great one! Thank you 🙏🏼

Paula was great!! Very helpful and patient!

Arni has excellent customer service. She was very patient the whole hour with me. I would most definitely come see her for my next purchase. Great Job Arni

Very deceiving, it does not and is not an "outlet" store. It is a regular Ashley store with regular Ashley prices . It is a warehouse and a large store with a very small clearance section in the back, which is the "outlet'

Annie was professional and helpful. Great customer service

I was greeted at the door by Lyn. She was very kind and helpful with the purchase of my living room set. I will definitely be back soon... Thanks Lyn..

My floor sale Arni was very good. Informative, knowledgeable, and patient.. Thank you

Had the pleasure of speaking with Derek and Jeff after working with Paula. She was EXTREMELY knowledgeable and nice. And the 2 gentleman at the end were quite pleasant also. Additionally the younger gentleman that loaded my sofa was extremely nice and professional and made sure I had everything I need as this was a floor model.

I had never had such a wonderful experience shopping for new furniture until today. My family and I were greeted by Rence, who helped us and explained everything with detail and answered every question we had. 10/10

Rence Moore was very helpful and great customer service.

Sales person was awesome Rence Moore good man very helpful

Arnie was such wonderful help and answered all questions asked. She was there to assist the entire time. Wouldn’t have been a successful visit without her! Thank you Arnie!!

paula was so helping & friendly

(Translated by Google) Excellent (Original) Exelente

Rence did an awesome job helping us, great attitude made us feel very comfortable with our amazing purchase. We will definitely come back to see him for future purchases!

Had a good furniture shoping experince with Sandeep kaur. Definetly will come back for future furniture shoping.

Tia was Very friendly and knowledgeable

Arni was our Sales Rep and she was amazing! Thank you for helping us make our furniture purchase.

Rense was extremely helpful and warm to interact with.Amazing experience because of him is Ashley!!

Sandeep Kaur is very knowledgeable and approachable with good customer service

I enjoyed my experience in Ashley, located in Lathrop with the help of Mohammad. He was so patient with us even if we spent a lot of time deciding what to buy from the store. Thank you Mohammad! Keep up the good work!

Rence Moore absolutely made our day!! He let us browse but made himself available for every question we had!! Super knowledgeable and ultimately helped us find the option that would work for us. Rence is a superstar!! Thank you for being so awesome!!

Paola was super nice, friendly & gave adequate information on the stuff we had to buy

Great Sales Rep

Rence is the best! See him to get your furniture!

My sales representative was very healthful warm and did her beast to make me feel very special. Thank you Sandeep Kaur

My wife and I looked at several pieces of furniture during our visit to the Ashley Outlet store in Lathrop and ended up buying one. We received wonderful help from our salesperson Elena, as well as from her manager Tanner. I have found that Ashley hires great people and has furniture of very good quality. Very pleased with our experience there today.

Nirosha was a great help to my wife and I. Very patient and professional. 👌🏾

Nirosha was very helpful with our purchase and very patient as we took the time we needed to select the items we wanted.

Rence Moore helped us, great customer service!

We found ourselves in need of a new sectional as our old one was 15 and gave up! Rence Moore helped us. Very friendly, professional and NO pressure! We found the perfect sectional and set up delivery within a couple days. I would recommend Rence anytime!!! Thank you!

Rence Moore was great! Let us shop, checked in when needed and we were in and out quickly with our new couch and love seat!

Rence was so helpful and courteous. Great service through our experience.

Lyn was very patient and very sweet with my family during my visit. Very helpful with our purchase

It seems to b a very big store, it has lot of inventory which covers whole house and the sales person were very good, they greeted us with smile, especially Nirosha she received us very well and made us comfortable and shown us the furniture that we were looking for. She also did suggest us in picking the right furniture which suits my home. She really took very good care of my family by being very friendly, answering all our questions patiently. Ashley would be our first preference when we think of buying any more furniture in future..

Lyn was great, she helped me with my purchase today and kindly addressed my many questions. I truely appreciate her kind demeanor. She made me feel comfortable and made me feel like i was in trustworthy hands. I will definitely go back to the store and hope to do more purchases with Lyn for my future needs.

Victor , derek , Rsnessa , and Jess were tremendous in helping us pick out our furniture i will be back!!!

We just purchased an entire household of furniture from Ashley Homestore in Lathrop. Paula and Victor were our sales reps and were extremely helpful, friendly, knowledgeable, professional and patient as they helped us coordinate bedroom sets, family room sets, dining room sets, formal living room sets which is a feat in itself. They helped us pick out some fabulous pieces that match our taste and style perfectly. We needed a quick delivery date and they went above and beyond and made sure to get that expedited for us in a timely manner. I highly recommend the Ashley Homestore in Lathrop and Paula and Victor to assist you in all of your home furnishing needs!

We had a pleasant experience purchasing our furniture at Ashley since we already knew what we were looking for. Great customer service with Laarni.

We really enjoyed our salesman Eddie. He did an excellent job very friendly, and got our order in and ready to go and interacted with us. A very wonderful employee of Ashley.

Rence Moore helped us out!!! Thank you!!!

Great customer service good quality furniture and prices we bought a living room set soo comfy wife happy family happy thanks ashley

Good pri and service

They need better customer service

Salesman Eddy was so professional and offered great customer service. He helped us by giving us all the information we needed on the couch we were interested in and then stepped back to give us time to decide what was best for us. We bought the couch and will definitely be shopping at Ashely‘s again.

Very clean and great overall experience with everyone. They were very helpful.

I have made four orders in the last few months. Paula has been very helpful, and makes the whole experience pleasant and efficient. All my orders arrived right on time.

There are plenty of pocket-friendly options to choose from, for your home decor and furnishings. The staff is helpful and guide you well as per your requirements.

Customer service was great

$2065 and then told me we will make a bill and sent to you. You should pay online and a couple days after they call me and said same sofa now it’s for l $ 2900 price when up 😝😝

Ashley was a class act with service and sales he was excellent

Ashley Laptrop the best, Modesto Ashley sucks, female manager is a fake all smiles

Lyn was very nice and very helpful.

Mohammed was very attentive and knowledgeable with the furniture. He explained the different mattresses and helped us to choose the right one for us. He was also great with our daughter.

After facing some rather abrupt and unexpected life changes, I found myself needing new furniture - and quickly. So, I went to Ashley Furniture in Lathrop with a mental list of what I needed and a budget for what I was able to afford. I was introduced to Paula who very expertly helped me navigate the store and put together an order that fulfilled all of my expectations and even came in under budget. Paula was kind, thoughtful, compassionate, and knowledgeable, and helped me through this rather unwanted process. I chose to have the pieces delivered and setup, and since I hadn't been inside of the new residence before I made the purchase and was unable to get dimensions, I ended up with a piece of furniture that would not work. I thought this was going to be a headache, but thanks to Store Manager Derek and fellow Manager Tanner the switch to the correct item was as painless as it could be. Given the situaiton I found myself in, and the rather tight timetable I needed the furniture delivered by, it woud have been very easy for the staff at Ashley Furniture to take advantage of me - but they instead took care of me. In a day and age when customer service seems to be a dying facet of our society, it's refreshing to know that there are still places like Ashley Furniture that are willing to go the extra mile to take care of their customers. From the moment I walked in the door to make my purchase to the text message that Derek sent to make sure that everything was perfect, they were there doing everything in their power to help. While I hope to never, ever find myself walking into another store under those conditions, I can say - without a doubt - that I will be back to Ashley Furniture for anything that I need in the future. Give them your business - you won't be dissapointed.

Nirosha

"We had such a wonderful experience shopping at Ashley Furniture. The sales rep Didier Almendarez was so helpful in finding the exact pattern and style we were looking for. Their selection was great as well, can't wait to go back again! Excellent customer service provided by Didier, thank you for the help!"

Nirosha was very helpful and very sweet. We got really beautiful furniture.

Laarni had us at hello. Helped us with trying to find the right dining set. Go to her when looking for the new addition to your home, you won't be let down. Absolutely love our purchase 👍🏼 ***update review*** Received this set with the color of the paint completely not matching and seemed to be rubbed off. Still waiting on my replacement and no one has any information on my replacement. Such a nightmare when you recieve an expensive dining set damaged. Staff needs to go through their training again because everyone who I speak to doesn't know what they're doing or can help me. Never again!!!!!!

My original experience with Ashley‘s outlet in Lathrop was three years ago with Victor White very professional, courteous sales person. This recent experience for Black Friday 2023 was with Lynn. She was very attentive professional went out of her way to take care of any problems and applied all discounts if anyone Needs furniture go see Lynn or Victor at Ashley‘s furniture Lathrop outlet tell them Jesse sent you

Very bad experience with the staff. Very rude. Hardly care about customers. Customer support is ridiculous, would not recommend buying from store, rather explore other Ashley stores those are super helpful. Your delivery will be delayed, item might not be in the right shape and calling the store will not help. Additionally, after buying stuff, if it is cheaped or something, technician wait times are also high.

Very confusion on price. It said free delivery but it wasn’t clear until check out we got charge over $500 for delivery

Our sales man Didier Almendarez was magnificent. He provided such grate information and was very knowledgeable of their products. He treated us with respect and kindness. First time coming to Ashley Furniture in Lathrop, CA and we were not disappointed. We were pleasantly greeted by Didier since waking through the door. The hole experience was great and Didier made the hole process easy. We do not like to feel pressure to buy and Didier never made us feel that. He gave us our space and time for us to think and was ready to answer all of our questions. He is highly recommended by us. We will totally come back to Didier again.

Arni provides good service

The sales person was amazing. The manager so rude. We didn’t like him. Definitely he doesn’t have customer service at all. He will be good maybe at your financing department.

Laarni gave us an excellent service

Customer Service was great

We have a great experience with Paula. She was very thorough and very helpful. Definitely recommend her to help you. If you come in to Ashley’s, ask for Paula

We had the best sales associate named Paula. She was very helpful, answered all our questions, and gave us space when we needed to deliberate. The couch we chose has fabric that is "bullet-proof" for our cats. It is still soft but very durable. And reclines and has cup holders. Perfect! Ashley outlets has the best prices as well. Don't forget to ask for Paula!

Arnie is your go to sales person! She was wonderful and friendly .

Arni was super helpful. As soon as we walked in we were welcomed by her and she was very diligent during our purchase.

I had an exceptional experience at Ashley's Furniture, thanks to Rence, our sales representative. His attentiveness, professionalism, and approachability made the process smooth. I had numerous questions, and I truly appreciate his outstanding assistance.

Victor the best help my daughter getting a bed a awsome person and very professional!!

Was an easy process with great service and payment plans. Thank you Nirosha 😊 we will be back to see you again. ❤️

Arni - great service.

ARNI CUSTOMER SERVICE WAS EXCELLENT

The selection was excellent of bedroom sets. There are many styles and colors to choose from. Didier A. and his Manager Jeff were very professional and courteous. They answered all our questions and financing with 0% interest. We will definitely come back when we upgrade another bedroom.

Arni is very helpful and answered my questions. When you shop Ashley Outlet ask for her!

Thank you Ashley! RcNee provided five star service. Knowledgable on all products. We are moving and needed a bed, kitchen table couch and patio furniture! RcNee was able to take the time with us as we made our decision on each item. Showed us options and really helped us make good choices. If you are going to Ashley ask for RcNee you won't be disappointed. Fair, honest and personable.

Laarni is really good, professional. She and her boss gave us a real good deal. Highly recommended.

Always a good experience shopping here and without the constant hassle from sales associates

Had a great experience at Ashley Furniture in Lathrop. Everyone was so helpful. The sales associate who helped me, Rence, made sure I was satisfied with my purchase and answered all my questions. Great selection, great service. I will be back there again for mt furniture needs.

(Translated by Google) Very good service, excellent work dynamics. Arny, provides excellent attention, details and recommendations. Recommended!. (Original) Muy buena atención, excelente dinámica de trabajo. Arny, proporciona excelente atención, detalles y recomendaciones. Recomendado!.

Great experience with Ashley furniture nirosha helped me in aa great way I really appreciate her 👍

Paula was beyond helpful in finding all of the furniture pieces I needed during a difficult transition. She was kind, helpful, understanding, and helped me get everything I was looking for. I highly recommend seeing her if you need any furniture or have any other related needs.

Took us a while to find an associate and when we did it was ok but than we tried to call to schedule a pick up and there is no answer

Very patient, relatable and accommodating. Great experience!

Excellent customer service

Beware sales are final! Beware sales are final!

The Manger Derek is rude and disrespectful and the assistant manager Jeff is rude and disrespectful very racist attitude towards black people staff that works in the seem very distant when I came into the store thus store has it own set of rules I called the corporate office and have heard back from them I'm whole house have ashley furniture I will never give this racist store my money and my family will never shop here if I didn't need what I purchased I wouldn't have brought it they lied about price match item was on sale online but I didn't get the price match service I was sent there by my Sacramento store and experienced a racist attitude towards black people never in my life have I dealt with this

excellent service from Didier Almendarez sales representative, and his manager Tanner. They helped us according to our situation and made sure we were happy with our purchase.

We got our dream couch in this branch! We sooo appreciate Jeff along side with Didier of Ashley Lathrop for giving us the best deal, no one has ever offered. Thank you!!!

Great store.Great people. Didier and the manager jeff are great salesperson!

I wish I could give no star to this Ashley outlet. The reason is that we went to the outlet and we found we needed and we were ready paying for the items however the sale lady said that we can't buy it because they don't have anyone to help us put in the truck. So I requested for a manager and she disappeared for a while and came back saying oh manager said that we can't sale it right now because nobody is here to help you with them . He did not bother himself to come out of the office and tell us that. Very unprofessional people working in this location. So we left the outlet and went to living spaces and got the same thing.

The person who helped was so patient and take her time to let us explore . She knows what she’s doing. Great customer service from Monica

Didier was amazing and so helpful. Nice stuff in the store and they help find the best prices.

Great experience. Friendly staff

The best services Lyn is very nice she helps us with anything with manners

We had a very good experience purchasing our furniture. Didier helped us select exactly what we needed. Great customer service! Will definitely be back.

Didier was, very helpful and nice & Derrick his manager worked with us as well…

sandeep she was very nice with us. great customer service.

Rence was very helpful!

Sandeep was a very nice and polite helper lady Thank you 👍

Yanamadala Mounika she is very sweetly and very lovely thank you so much❤️

Yanamadala Mounika is a great salesperson

Sandeep has great customer service, she’s the best👍🏾

Hence Moore took care of us

Didier was amazing, helped us through the whole process didn’t try and sell us anything just told him what we wanted and he showed us and we got it. Was super quick and very easy process. We will be returning for sure!

Went to check stuff. Very warm welcoming from Sales Rep Tanner. He’s very patient and polite. Helped us buy bunch of stuff and very knowledgeable, give ideas.

Paula was very helpful she gave us a a lot of good information to find our perfect pick of furniture and loved her personality!!

Mounika Yanamadala is our RSA. She gave us valuable suggestions. And helped us selecting all our items. And i like the ashley homestores.

Didier took care of us. Answered all our questions and was very attentive. Good experience and found exactly what we were looking for

My niece bought her bedroom set. Jeff and Victor was so helpful. Modesto customers drive to Lathrop so many selections. Ask for Jeff.

Eddy is a great salesman. He was knowledgeable and easy to work with. I got the pick up date I requested. No complaints 👌🏻

Lynn was so helpful and the delivery guys had their work cut out up my skinny stairs. Not easy but they did it.

Very nice and helpful staff Sandeep kaur helps us to find everything and we like the stuff

After ordering a couch and loveseat, August 19th, I was given an estimated delivery of September 12th. I received a delivery confirmation on September 8th that the delivery would be there September 12th. On September 11th, I received a text confirming the delivery between 3-7PM, so I took off work to make sure I was there. The time came and went. I NEVER received a phone call, email, or text that it was not coming. I had to call them and find out that the couch set was on back order and that it would not be here until October 17th. Same exact thing happened and after taking another day off of work to be there the 17th, they only had one piece of furniture and said the other was again on back order until October 18th. Today, I called and they said it was back ordered again until next week. A family friend said they waited 8 months for their furniture to be taken off back order. I will never buy anything from them. Especially since I had to continuously call just to find out why my furniture is not being delivered. They never communicated with me ahead of time and just expected me to keep taking days off work for them to NEVER deliver the product.

Awesome sales representative

(Translated by Google) Last I is very nice person (Original) Last I es muy agradable persona

Helped by a friendly man whose name I can’t remember now . Gave up space to look around on our own but was right there to answer any questions .

We had a great experience shopping at Ashley. We had to furnish the entire house and Ashley was our pick. Mohammad was our sales associate and he was super helpful, patient and understanding as we went through the lengthy process of deciding and purchasing furniture. Overall, a great experience!

We had the pleasure of having Rence M assist us in purchasing our living room set from Ashley’s furniture in Lathrop, CA. He was very helpful and knowledgeable about inventory, delivery time, where things were located etc. I also was really appreciative that he was not hovering over us like other furniture stores but was very easy to find when we had questions. He made our shopping experience a very pleasant, time efficient visit. If you’re in the market for new furniture, I highly recommend you go to Ashley’s furniture in Lathrop and definitely ask for Rence.

Rence Moore from Ashley furniture in Lathrop was a great sales person, helped us out with everything we were looking for and answered all of our questions.Made the entire process super easy and efficient.

Didier from the Lathrop, CA store did a great job with us. He stayed with us without over hovering and answered all our questions and we were confident with our purchase.

Arni provided us with quick and efficient service. She helped us find exactly what we were looking for.

Arni was amazing sales associate. She is very helpful.

Very polite and helpful, Rence is the man!

Rence Moore was an awesome salesman. Really appreciate him, he made an awesome experience!

I bought a Queen platform bed on Ashleys website and have had a horrible experience. I got the bed and I took it out of the box to check the parts. There were no instructions so I had to call to get them emailed to me. I asked if I could pay extra to have someone set it up for me since I was having a hard time by myself. They said no. So I waited a week for my father to get back from vacation to help me. We set it up last night and it is the flimsiest bed I have ever seen. It wobbles and creaks and bends. I am 130 pounds and I feel like I'm going to break it by sitting on it. I called to get a refund or a credit so I could get a sturdier bed and the customer service representatives said they couldn't refund me or take it back because I had broken down the box it came in already. I escalated the situation to a supervisor and they told me that if I donate the bed and get a receipt for it, and then send a receipt for the new bed I purchase THEN I could get a refund. I have called about 20 non profits and no one takes bed frames. This is the worst experience I have ever had and I will NOT be using Ashley in the future. Cheap beds, horrible customer service. They won't work with you. You have to call to get a refund 72 hours after you get the bed or it's too late. DO NOT BUY FROM THEM.

Arni was very professional and a pleasure to work with

I had a very good experience at Ashley HomeStore. The salesman who helped us, whose name was Tanner, was very knowledgeable on all the different bedroom sets that we looked at. And at the end after we purchased a bedroom set, he even remembered both of our names. I usually have to hear somebody’s name a couple of times before I remember it.

Victor was amazing! He’s the man, answer all questions and great attitude

Mounika was great, helped me with what I needed and had good suggestions. Enjoyed working with her

I love Ashley, so easy to do business with them, the agents are courteous and knowledgeable. They even gave me a discount. I bought all my furniture at Ashley and I don’t have to look elsewhere.

Didier was very eager to help which was nice and he got us in and out of there in no time with a great deal!

Didier and Jeff were very helpful and kind! i had a great experience and got some good deals!

It was very pleasant experience at Ashley's Home store in Lathrop. Mr. Didier was a very good sells person, he was patience and the boss Jeff was helpful and very understanding. I recommend this store to everyone

Really great working with Mohammad and Nirosha.We got a good offer

Sandeep have a very outstanding customer service patient friendly, nice smile beautifully !!!! just her attitude alone make you just want to buy everything in the store. If we had more people like her working throughout the industries, this world would be a much better place. My rating for her is 1000 if I can put 1000 thank you Ashley store customer service. !!! 🙏🏿🙏🏿💯💯

We are very pleased with our visit at Ashley Furniture! The moment we walked in we were greeted by Paula M. and she helped us from start to finish! She was very patient with us and so very helpful. We are more than satisfied and very impressed with the level of service we received!

If you love buying in Ashley Store, you must visit their outlet store in Lathrop. They have lots of bundled furnitures at low price. I think this is the biggest Ashley Store I visited so far. All of their sales team are helpful and nice as usual, just like in other branches. Just make sure to take photos/notes of the things you like, and see everything before deciding what to buy. Look for Laarni or Nirisha to help you quicker.

Thanks to Lyn for helping me purchasing my dining set, she's very friendly with excellent service. I highly recommend for any customer to ask for her when you walk in at Ashley Lathrop

Awesome experience! She was very nice and knowledgeable.

Arni was very helpful polite and friendly your very lucky to have her as a employee

German B. was very helpful and informational. He explained everything thoroughly and informed me of any promotions that were going on.

Didier good customer service and super attentive we got everything we needed. Super recommend. My bf only speaks Spanish and having him as a Spanish speaker was the best.

Paula was very patient and so helpful - I feel lucky to have help as I looked at furniture. Her suggestions were terrific and her knowledge of the store made life easy. It was my first time in the store. I am glad I made the stop - I will be back.

Helpful, sales person very knowledgeable to the point for the price and our need

Tonight, I was told to update my cardboard tv media console to something that resembled furniture.... so off to Ashley Outlet in Lathrop. If you are on the furniture hunt, find Tavarse when you walk in. He was very knowledgeable on these tv stands and was very easy to work with. Thank you Travarse for your attention to details. Your help is appreciated.

Didier was so kind and helpful! He helped me get the furniture I needed for a very reasonable price! I would most definitely come again!

Great Customer service by LYN!!!!

Lyn was great, very patient went the extra mile to move some furniture around to match other bed sets. She also made suggestions on what would be a great match for other pieces.of course we came to Ashley Furniture for one thing but ended up leaving with a full bedroom set. Overall Lyn was very helpful and always had a smile on her face, glad she helped us.

Lyn’s customer service was outstanding

Rence was extremely helpful

Arni is absolutely great ! She is a ROCK STAR ! We told her about our pressure point pains and she directed us to the right mattress and awesome bed recliner style frame. She made the process a complete breeze 👍👍

Didier was awesome!

Very professional and helpful. Great job

Good place.

Love Arni! She is always so helpful and happy to help when we come in. She is the reason why we shop here.

Tavares and German where great!!!

Paula: great service and awesome help.

Paula provided awesome service to us today! Very informative and knowledgeable! Got us exactly what we wanted. Thank you!

Our experience at ashley store + outlet with Paula Murphey was really outstanding. She was really helpful and attentive, she answered each and every question we had she gave us great details with what we purchased. I definitely recomend this place and I Recommend Paula for assistance, thank you Paula my parents were really happy 😊

Didier from Lathrop Ashley store was very helpful and knowledgeable. Thank you so much for all your help 😊

Amazing customer service at the ashley on lathrop

Definitely recommend going here and speaking with Jeff & Fozia they were both extremely helpful, patient and friendly!

Paula is so amazing , not pushy and very patient. Thanks so much!

Victor white so very very helpful I well be coming back very soon because of him and his customer service way to go Victor white 😀

Great experience they helped us with what ever we wanted they went above and beyond to help us with our needs thankyou Lyn for all ur help

Nirisha was very helpful and kind!

Sandeep is so friendly and very knowledgeable and very professional. We will come back soon for another great experience. 😃👍.thank you sandeep .

Love this store!!! I always get great stuff ♡

Victor was professional and explained differences between mattress types and features so we could understand.

Didier was very helpful at the Lathrop location. He was professional and knowledgeable. I highly recommend if you are in the store to talk with him.

Friendly helpful. Didier was great to work with. We will be back for future purchases

I arrived at the store and Victor helped me find my sectional , he was patient and gave me excellent service, ask for him you will be thrilled you did!!

Very professional knowledgeable Sales associate Sandeep Kaur .it was perfect experience with her . I will be back to get more furniture.

Nirosha was very helpful. Her customer service was on point and greatly appreciated! Very patient!

Store was a bit messy because they were rearranging the furniture.

This was a very good experience, nirosha was very pleasant , professional and stayed late because I could not decide . Very patient and the store manager also . Will definitely go back .

We walked in the store for just looking and greeted by Amy and Jeffery . She is really knowledgeable and patience through out the processor . I must recommend her to everyone and will be back for more furniture.

Victor was very helpful and patient while my wife made up her mind. He also took care of us with the prices. No complaints!

See Lyn. She was so helpful. Great customer service!

Thanks miss Lyn to choose a perfect gift for me . Lyn help me a lot.

Lyn helped us lot to make right choice of sofas .. approximate half an hour time spend with us and explaining everything in detail

Lyn was amazing with helping us navigate the department floor which is huge! She sat and talked with us on many couches just trying to get the right feeling for our family! We loved our experience and recommend Lyn and Ashley’s Furniture

Amazing support by Lyn. She was patient, listening and gave personalised suggestions

We came in to find our new couches, and found what we wanted. Victor helped us get what we wanted and worked to get the prices we wanted as well. Thank you for once again a good experience at Ashley Furniture in Lathrop. Thank you Victor!

Fast and efficient

Arni was very nice and helpful

Paula was so helpful, would highly recommend requesting her.

Visited the Lathrop store today and was very pleased with customer service that was provided. Sandeep answered the questions we had and She honored the prices that we had seen at another store. We received the best deal Sandeep could offer for the purchase that we made. We will definitely return when we are in the market for more furniture. Robert

Great support from Lyn, Mohammed and Manager Jeff! They go extra mile to help customers!!

Wide selection and our salesperson Arnie made the sale process nice and easy 😊

Lyn at Ashley’s Furniture was great! Very informative and helpful! I recommend to come, shop and get a fun experience.

German was the Best We lov3d him!!

Paula was super welcoming and helpful. We were shopping for my son’s furniture and also included him in choosing the furniture. She made the whole process super easy. We really appreciate all of her assistance.

Didier, is awsome! Great customer service!

This is the 4th time we have visited the Ashely outlet store in Lathrop, CA. We absolutely love this store and everytime we have been here we were able to find the perfect furniture per our choice. This time we bought a nice dresser and associate Lyn has been extremely helpful in finding us the right dresser.

Lyn was great! She let us shop around on our own and was great at answering all of our questions!

Didier was nice, good costumer service!

Great experience at Ashley Furniture in Lathrop. German Balisi helped us out. He was very knowledgeable about the products.

Victor was amazing! He is was so patience during my couch decision making process. Definitely will be back!

thank you ashley!

Didier was amazing and completed our ordee fast.

Recently went into Ashley Furniture to help assist my parents purchase a couch and loveseat. The staff was very friendly and welcoming when we first arrived. Vicktor was the gentleman who helped with all of the questions and was very friendly and made the whole buying process very relaxed and comfortable. He was knowledgeable and also patient with the many questions that my parents had. We never felt any pressure on buying which was nice. Was a very nice atmosphere and made it a pleasant shopping experience. Will definitely shop here again in the future.

I bought 2 times in this place and something that bothers me is that despite being an "oulet" almost never have the furniture available I just bought some sofas and it took them 1 month for them to be ready they told me that I had to call to make a site to pick them up and they told me that the Today they would be ready that I no longer occupy speaking so I paid a trailer to pick them up and because when I arrived I did not have and I have to wait another 22 days 😡 I did not I can believe. they gave me another number to see if they could give me a refund call and they did not reimburse me anything I just lost my time and my money to pay to go pick up the furniture .

Very helpful customer support; go see Amy!

Arni was super helpful throughout the whole process of me getting a new bedroom set. definitely recommend going in and seeing her!

Lyn was great.

My husband and I just bought our house and were in search of new couches. This was our second furniture store and right away we were created by Josh, the sales rep. He was very helpful in our search by answering questions, and being personable without being evasive. He helped us find the perfect couches, he found us what we described to him to the tee. It was honestly a great sales experience. Josh is great at what he does, he wasn't pushy and made sure to find what best works for us. I will be making future furniture purchases with him.

Always great service .. that’s why we keep coming back

Tanner is legit! Thanks for the help bro

Nirosha provide good help for customers in Ashly store Latroph CA . I will buy a lot of furniture since she provide good discounts and finance support . Thank you

Didier Almendarez ,I'm very happy with his customer service he was a great help an I found my kitchen table that I love

Good selection. Associate was a little awkward but nice

Salesperson was polite, nice and very helpful. Delivery was awesome!!!

We went to the Lathrop store after visiting 2 other Ashley stores. We called from the Emeryville location to ask about outdoor furniture- before making the hr+ drive at 6:30pm. We were assured by the manager that they had the largest selection and it was very likely we would find a fit for whatever we were looking for. Didier was our sales rep when we arrived. He had just the balance of working for our business and giving us space to sit in the furniture and make decisions. By the store closing we had a great deal on a fire table patio set AND a living room set with a rushed delivery to accommodate a milestone celebration we were hosting. Delivery was just as promised and the guys were very professional. We love our new furniture and received tons of compliments. Thank You Didier and Team….

Paula was the first person we saw coming in and the last person leaving. Didn't hound us at all but just made sure we were doing fine throughout our experience. Our sale went smooth and will come back in the future to purchase a bed.

Amazing! Thank u! Process was smooth and easy for purchase of couch and kitchen table!

Great experience shopping here. They have a broad selection and I got exactly what I was looking for, within my price range. Tanner was a huge help and made the process efficient and seamless. He even spent extra time getting the furniture into my car with me! I really appreciated it and love my new furniture.

We had a good positive experience Both the manager and sales associate were friendly n nice in talking

This is my second experience and purchase with Ashley Outlet in Lathrop, CA. Sales person was excellent with information on product, delivery info. I’ll be back for anything else I may need in the future.

Rence Moore provided excellent customer service. We just came for window shopping but ended up in purchasing many items because of his excellent customer service. Definitely a hard working and honest fellow!

Paula was great! Helped us find the perfect dining table set and gave us many great advice :)

Victor White was awesome with us and great customer service.

I went to Ashley HomeStore in Lathrop today and it was AMAZING!! I got a warm welcome from the entire team, Tanner was who helped us out and he was so efficient and friendly in handling our transaction. I highly suggest going to this Ashley HomeStores and ask for Tanner.

Amazing place in lathrop to shop for furniture… the stuff is extremely helpful to guide you through…

Ms. Cordova was a great help and answered all our questions. She was able to work with us on prices that best fit our budget. Today was a awesome experience, truly painless!

Got a great deal on what I ordered 10 out of 10 customer service.

Invited by the team to host an event and everyone is super friendly. The furniture is better quality than Amazon and they deliver! Even though they have sales agents, they are not pushy, they let you shop and are super helpful. Darak helped us and he was great!

Great place!! I got a great deal on furniture for my living room and had a great sale rep helping me out. His name was Derek. I got my items delivered at a time and day that worked best for me and it was hassle free. Thank you Ashleys home furniture!!

Special thank you, German and Jeff! Very outstanding customer service and very knowledgable! We appreciate all your help with our purchases and we will be back again soon! Highly recommend!

Thanks Jeff and Lyn for the smooth transaction and great deals! I recommend to work with these two when you shop at Ashley Lathrop.

Tanner did great job. Great price and experience.

We had a great experience!! We felt welcomed in and also felt that we listened too.

Great selection and lots of good deals. The sales people were very friendly Specially Sandeep Kaur. When we picked up the furniture the guys who loaded it up were so helpful and nice. We are totally satisfied with our experience. If you are ever in need of quality furniture I recommend Ashley in Lathrop. I bought several pieces from them. I had a sales person that was extremely knowledgeable ,helpful and made me feel comfortable making such a purchase, I’d recommend that if you need furniture and want a stress free experience ask for Sandeep. Thank you Sandeep.

German was great!! Super patient with us and made our shopping experience smooth and painless.

Paula is so great, very knowledgeable, honest, not just want to sell anything, but take the time to explain everything! Awesome! Will come back for more stuff from her !

Bought furniture for two bedrooms. Fauzia was very helpful and instrumental from purchase to delivery and assembling. Will recommend Fauzia highly. Look forward to our next purchase with her assistance.

Paula was professional and helpful

Sandeep kaur was amazing! She was very informative and helpful. provided us with excellent customer service, which made the process painless and fast. Thank you Sandeep kaur 👍👍👍

Had a great experience with Sandeep kaur .Sandeep kaur was very helpful, she took the time to understand what we were looking for. She showed us many great options and helped us choose the right one for us. Thank you so much Sandeep kaur

Amy was amazing!

I had a wonderful experience with Ashley's store at Lathrop. Tanner was incredibly helpful and responsive, addressing all our questions promptly. Not only that, but the pricing for the bed we purchased was also fantastic. Overall, I'm extremely satisfied with my experience.

Mohammed was very helpful. Great experience.

We had a wonderful experience with our Sales Rep Amy. She was very informative and worked with us regarding pricing and ideas. She was also very patient as my wife and I went back and forth with ideas with the furniture we were purchasing. I highly recommend seeing her when you visit the store!!

Amy was fantastic and easy to work with. Gave us lots of attention and listened to what we wanted and she got it for us. We will be looking for more items and will be requesting to work with her again.

Arnie was very helpful. Great prices!

Good variety and service

Thanks from mohammad he really helped us for our furnitures' he is professional

Mohammad is very nice person helpfull and professional, I will recommend him to my family and friends

Arni was amazing!! She helped answer all of our questions. Bought some beautiful furniture.

German was patient and very helpful. Got us the deal we wanted. We were very satisfied. 🙂

Victor was a huge help getting furniture for my new home

Super helpful staff got 4 bar chairs and picked up the next day no issue! Victor was super helpful!

Tanner was awesome... He took his time and answered all of my questions..I will be returning... thanks Tanner 😊

I went in the store and was helped by Victor , the guy knew his stuff, it was a great experience don't hesitate to ask for him ,very professional and knowledgeable

We got excellent customer service from Sandeep and Manager Jeff today. Thank you guys for giving us good deal on our daughter's favorito bed set. We Will come back in future

Very good service. Nirosha help me to purchase

Me & my wife we just went to couple of stores to check for perfect furniture for our bedroom but she didn’t like anything from anywhere then we went to Ashley nd as we enter in. Store we got nice welcome nd we let them know what we r looking for nd the manager jeff nd Sandeep help us find our favorite furniture nd help us a lot to make perfect selection nd the plus point is sandeep speak Punjabi that we r most comfortable to talk in with them Well I just recommend the store location to my friend as well thank u guys for help hope to buy more stuff from ur store 😊

Tanner was wonderful. Helpful, courteous, patient, outgoing and extremely knowledgeable. Gave us all the time we needed. Found exactly what we wanted and more. I am extremely happy with my purchase and will be back.

Ashley home store in Lathrop,CA deserves 5 stars and more for excellent customer service. Staff (especially Paula & Jeff) were knowledgeable and accommodating. Would recommend this store to family and friends.

Didier from lathrop ca Great customer service really helpful!

Arni was very nice and friendly.i bought the furniture i like.was a happy shopping experience!

(Translated by Google) Friends of Lathrop I recommend you visit ASHLEY STORE ‼️They have spectacular furniture and incredible prices and first-class customer service. We are very happy with the attention that DIDIER gave us in our purchase, we recommend it ‼️‼️‼️ (Original) Amigos de Lathrop les recomiendo visitar ASHLEY STORE ‼️Tienen muebles espectaculares y precios increíbles y el servicio al cliente de primera .Quedamos muy felices con la atención que nos brindó DIDIER en nuestra compra se los recomendamos ‼️‼️‼️

Arni Cordova is very knowledgeable and helpful. We always shop at Ashley and it’s always a pleasure.

Visited the furniture store recently and had a great experience! The showroom was well-organized, making it easy to browse through various styles. The staff (German) was knowledgeable and helpful, providing insights on different pieces. Found a comfortable sofa that perfectly matched my living room aesthetic. Overall, a wonderful shopping experience at this furniture store!

My husband and i made a great purchase and Didier was great help

Didier helped us in Lathrop everything was perfect

Amy was very helpful and friendly!

Great inventory and great service from Amy.

Paula was extremely helpful and got us the bedroom set for a great deal

Didier Almendarez is the man he took good car off us he thought about us and not himself that means a lot to us also want to thank Derek the manager for also helping us out thank you so much.

I went with my family to the Ashley Home store in Lathrop California and purchased some furniture including a sectional. Rence Moore greeted us and showed us the new line of mattresses as well as everything else we were looking for to furnish the home. Rence was extremely professional and approachable at the same time, understood our needs and were pleasantly surprised of how well we were treated! I will always refer my friends and family to Rence Moore for a great shopping experience! From an Extremely Satisfied Customer and soon-to-be repeat customer!

By far, best furniture shopping experience I could ever ask for! I had just moved to the area and needed new furniture and found exactly what I was looking for at better prices than I was expecting! The entire process was very fast and painless, plus the delivery and installation was a nice touch. Also shoutout to Lyn! She was super helpful and patient with me as a first time furniture buyer. In the future, when I need new furniture or smaller items, I will definitely go to Ashley’s! Thank you again!

Lots of choices! Fozia Khan was kind, understanding and most knowledgeable regarding our desired chair. When we heard the different options, we gladly changed our minds. Thank you, Fazia.

Lynn and Derek. Went into the store and they were very cool about not taking a sale from a different store. Honest Peeps are always great. I appreciate their help and honesty. 💚

Didier was great. I was very impressed with Derek the manager as well. I am coming back for my next purchase with this team at Ashley Lathrop.

We recently brought our furniture from Ashley , Lathrop, Our Client agent- Mohammad was super professional and helpful, was very patient with our needs . Thank you .

Went into Ashley’s assisted by Fozia and she was amazing! Renovating my home and she gave great recommendations for furniture. I recommend stepping in if you’re in the area.

Fozia was super helpful! Def recommended!

We received excellent assistance by Fouzia. She was such a big help as we navigated to find our furnitures for our new home

Fozia was so helpful and knowledgeable about the different couch materials. She was patient with us as we decided on our choices. Job well done

Had a great experience today! The sales manager Jeff helped me get what I was looking for and got me on my way fast

I had a great experience this weekend at Ashley. I came in with a friend and wasn’t looking for myself but ultimately ended up purchasing a new sectional sofa. Lyn was very helpful and knowledgeable. Would love to work with her again in the future.

I didn't realize I was in their "outlet" store until I'd left. 😆🤣

Rence moore was very helpful with helping me and my family find a perfect bedroom set for our master

The staff was really helpful and attentive! Highly recommend!

If you are ever in need of quality furniture I recommend Ashley in Lathrop. I bought several pieces from them and I am glad I did because they are well made, durable. I had a sales person that was extremely knowledgeable ,helpful and made me feel comfortable making such a purchase, I’d recommend that if you need furniture and want a stress free experience ask for Sandeep🥰. Thank you Sandeep.

What's the point of a store cc if they are going to tell you how much to spend? I bought a mattress- was told I can't use my Ashley store card because I need to spend 800 for 0% interest. I literally told the salesman that I don't care about the interest, and he told me that's the policy. I understand that they work on commission, but when I tell you that I know what I want and what I am Looking for and the salesman proceeds to show me a 1200 dollar mattress (twin size), and continue to Hoover. No thanks.

Lynn was extremely helpful and very patient. She was not pushy at all

Wonderful experience… thanks to Safi and manager for the service and a very good deal.. 🤗

Quality furniture at good prices.....I visited this store last month to purchase furniture...before visiting I checked other stores in my area....I heard that Ashley is expensive but it's approximately as same as surrounding stores....but quality is much better.....Staff is also very nice and helpful....Amy was my guide there...she is such a nice person....I will definitely recommend to check out this store to purchase the furniture....

(Translated by Google) Excellent service, Ashley Outlet exceeded my expectations. Didier Almendarez a genius! My most sincere appreciation. (Original) Excelente servicio, Ashley Oulet excedió mis expectativas. Didier Almendarez un genio! Mis mas sinceros agradecimientos.

had an incredible experience with Sandeep Kaur at the Ashley furniture warehouse! Her exceptional customer service skills and attentiveness made my shopping journey delightful. She greeted me warmly, patiently answered all my questions, we wish her great future and their manager is very friendly, helpful person. I recommend this store to my friends and family members.

We met Sandeep the first day and she helped us a lot with deciding and ofcourse cracking the deal . She was very helpful and proactive however we needed some time so we came back today and met Nirosha she was very helpful too however today store manager was very rude so cutting one star otherwise 5star

Paula and Mohammad were easy to work with! Purchased a sleeper couch with a chaise style that was pretty affordable compared to other websites. Delivery fee was discounted. Everything moved smoothly and they took their time to explain everything.

Laarni was incredibly helpful from the moment I walked in to the store basically on a whim and I ended up with a full bed frame set and foundation and ottoman that I’m very excited about! Great experience and I can’t wait to receive my new items!

Amy did great job, she helped a lot I appreciate.

Awesome experience such a great team very helpful!

Paula tried to scam us. We visited the site to look for a dresser and it was great at first. Nice service and selections. When we finally settled on a dresser, Paula told me we had to pay for the 5 year warranty. We asked twice just to make sure it was really required and she insisted that there was no way around it. So we went on the Ashley Furniture website and noticed we could unselect the five year warranty. When we told Paula this information, she just brushed it off like she didn’t just lie to us. To top it off, no thank you or emotions because we caught her lying and she failed in scamming us. Please do yourself a favor and look online first before you buy anything in the store. Apparently, the workers here will do anything to make you pay extra and will lie to your face.

lyn was very helpful and made our buying experience very pleasant.

I was help by Fozia. She is very helpful and knowledgeable

Shop with Fozia khan she is Amazing!!! She the mattress expert!! We are in love with our temperpedic!!!

I visited the store on Saturday and received excellent service from Rence. He is so professional and super nice !! He helped us chose the whole bedroom set, the living room sofa and the dining table. I’m so happy with the purchase. Overall it was an excellent experience!

Rence was very helpful, answered my questions, and didn’t rush me. He was very courteous and friendly

Rence is awesome! He greeted us at the door, showed us exactly what we were looking for. Thanks so much for a great deal.

I came in looking for Paula, because my parents got beds from her, she really helped us out to make the best decisions and she really does her job well. Great experience.

Amy …. was very good, able to answer my questions and process my order quickly .Very pleased with her customer service with smile …She’s awesome 👌👌👌Will definitely come back again…

I am always a Ashley customer just because of Amy. It’s been five years. I’m always buying my furniture and recommending my family to Amy at ashley because of the experience we always have with her is great. She is very patient and knows exactly what we’re looking for. I’m glad we met her five years ago as my sales person at Ashley and since that time she is our sales person . I do recommend Amy to everyone if you’re looking for furniture for your home.

I was in the Ashley store and got help by Amy. She help me with my mattress and bedframe and give me the good deal. I do recommend Amy , if you are looking for furniture or mattress, she is mattress expert.

Didier Almendarez was really helpful and gave us and excellent service. I am really happy with his help on my purchase. Will definitely come back to Ashley furniture’s.👍🏽

Didier is very helpful and nice.

Rence was awesome and got us set up with a new dining set. Will definitely be back to see him for our next furniture need! Great selection of pieces!

It was my first time at this store and surprisingly, I was able to find multiple items for my house at a reasonable price, thanks to Fozia. She went above and beyond to make sure we were satisfied with our purchase! With the ability to work at a fast pace, incredibly kind, and being there through the whole process, Fozia is an asset to Ashely’s! Would recommend her 10/10. I’m a first time home owner and she even gave suggestions and ideas. Appreciate it!

Great customer service! Amy was an amazing help and made sure we found what we were looking for and checkout was seamless and fast!!

Our salesman Safi was very helpful and provided us with information on lift recliners. We are shopping for my disabled mother and keeping her needs in mind as we shop. Thank you Safi for your assistance.

I was in the store today for sofa set , I was assisted by Amy. She is really helpful. I will be coming back for shopping again with Amy.

Great experience overall! . Didier Almendarez was able to answer all my questions, find me what I needed, and got me out of there in a very reasonable amount of time.

Great service. Helped us with any questions we had.

The staff was great. Nirosha were very helpful and answered all our questions and she has very good knowledge and detailing about the product. We were most comfortable and confident to buy the SOFA. We will surly recommend our family and friends.

Lyn and Jeff very helpful in giving us best insights of the furniture that we’re looking for. We surely come back here . Thank you guys.

Nirosha was our sales person and she was very friendly and helpful. The entire process of buying furniture was smooth and fast. I highly recommend her.

We recently purchased home furniture here, we got very deals and very good quality products. Nirosha helped us finding good selection.

Jessica was awesome! Best customer service, will definitely be coming back

Great experience with exceptional great deals. Amy and Manger Jeffery was amazing, polite and extremely knowledgeable on all the store items we purchased and thru out the store. They were patient as we walked around the store for 4 hours debating on what to buy.

I was able to get bedroom furniture for 3 rooms, sandeep Kaur’s customer service was exceptional. She was kind and patient and guided us through what could be best deal for us in our budget. She even followed through after letting us know about our delivery dates and times even though she didn’t have to. She spoke Punjabi which guided us even better.

I went to purchase the sofa set that I was looking for a long time. The worker over here treated me very well as they helped me with finding the perfect sofa set for my living room and also assisted me with setting up delivery as well. They have so many different styles of sofa’s which seems at a reasonable price. The manager Jeff and co worker Sandeep were amazing throughout my buying experience as they cooperated with me to select the sofa that I wanted. I would definitely recommend this place for buying new furniture for your house. Thanks for amazing service.

My husband and I were looking for a bed mattress and Aileen was very helpful. She took the time to explain the different types of mattresses they have and which one fits our budget and comfort. Very friendly service and their staff is very knowledgeable. Thank you so much for all your help. Definitely satisfied.

I had a great customer experience at this store. I came in looking for a living room and Aileen was super helpful, professional and answered all my questions. I definitely recommend this place for all your furniture needs.

Didier At Ashley’s Furniture in Lathrop was super helpful for getting furniture in our new home. Highly recommend them for any of your furniture needs.

I had an incredible experience with Sandeep Kaur at the Ashley furniture warehouse! Her exceptional customer service skills and attentiveness made my shopping journey delightful. She greeted me warmly, patiently answered all my questions, and went above and beyond to help me find the perfect pieces for my home. Sandeep's knowledge and enthusiasm truly made the difference. I highly recommend her to anyone visiting the store. Thank you, Sandeep, for making my furniture shopping a memorable and enjoyable experience!

Jeff was great! Super helpful and made our experience quick and easy.

I really appreciated the excellent customer service of Aileen Martinez! She cares about the interest of her customers and was outstanding !!

Tavaris, Great Sales Rep, He was knowlegeable, informative, patient, and kind. My husband and I had a Great Experience and recommend his assist anybody looking for Furniture.

Paula was very friendly and super helpful. I definitely will come back again.

Nirosha was wonderful and helpful in assisting us with finding everything we needed and matching what we already had. She is fantastic at her job.

The store manager really helped out in picking the right set of recliners.. The furniture I got was excellent. I love sitting on them and reclining. I highly recommend this particular store. The staff is great.

Staff so friendly and approachable and give us good insight with their products.Especially Laarni, Safi and the manager Derek.

(Translated by Google) Very bad experience, the very rude saleswoman was upset because we didn't buy anything, she told us then what were we doing there? We reply that we are seeing and comparing prices with other stores. We will not go back to that store!!! (Original) Muy mala experiencia, la vendedora muy grosera se molesto porque que no compramos nada, nos dijo que entonces que estábamos haciendo ahí? Le contestamos estamos viendo y comparando precios con otras tiendas. No volverémos a esa tienda !!!

Mohammad very nice person helping to give provide more information and support

Mohammad was great! Very friendly and knowledgeable. Great experience overall and would highly recommend visiting this outlet!

Very helpful staff!!!

Great service love shopping here

Great service love shopping here

We got our home furniture from Ashley. We really liked it and the service and delivery is really good. Nirosha helped us finding better options and good quality products. She is so patient and explained everything about the products.

Safi was a tremendous help when buying our new couch set!

Safi was great and very knowledgeable. He definitely deserves a weekend off! We were able to purchase a whole living room set.

Friendly, very willing to work with us on pricing, will definitely be back for more furniture in the future. Shout out to Rence and Jeff for their assistance!

Great service!!!!!Look out for Amy she will get you what you need.

Thanks to Amy for helping us out with our mattress purchase, she knows her stuff!!!

Had a great time finding a couch/sleeper.. Safi was so helpful we came out with a brand new state of the art mattress by Temper pedic! I’m so excited to sleep like a queen this week! Thanks guys, I’ll be back with Dad to get more furniture… Jeff is an awesome manager and totally made the drive worth it! Sincerely, Candice Ghio

Just bought an apartment and I needed new furniture. I came into Ashley’s where I was greeted by Tanner. He was very patient and helped me find exactly what I needed. I highly recommend him to help you with furnishing your home.

Sandeep was great to work with! We picked a lot of furniture and she was so helpful and patient. Jeff was also great and helpful. Definitely will be returning for more furniture in the future. And I must recommend Sandeep .

I had a great experience shopping with Ashleys today our salesperson was Safi who was very knowledgeable and attentive. He gave us space and answered all of our questions promptly. The staff is very helpful. I highly encourage anyone who's looking to buy furniture ask for Safi.

Good customer service. Great experience.

Derek was so kind and helpful. Refurnished my home with some beautiful furniture. The quality is perfect and the product is very affordable. Thank you Derek for your help and I shall be back to shop some more. I will also be recommending you to family and friends. 5star service

Great service and great prices definitely my favorite location!

I love my RSA Dieder! Very charming latino man, made my purchase a very pleasant one!

Share the good experience in this place and Mohammad helped me so much .He is great salesperson.

Amazing team , ask for Didier Almendarez if you want to her a VIP treatment.

Absolutely amazing place to shop , my sales associate ( Safi ) he was so friendly and helpful , he showed me all the showroom and helped me to pick my bedroom set and also he showed me mattresses and I got a mattress too , he is super knowledgeable and gave me the best deal , if you visit the store for furniture specifically for mattresses definitely ask for ( Safi ) you will enjoy your business . Thank you so much Safi for your great service.😊👍🏻

I went to Ashley to create my ideal living room and that is exactly what I got out of my visit. Upon arrival I was greeted and offered assistance immediately, I did however have very many logistics questions due to my floor plan and needing pieces that had to be special ordered, I also had a strict budget therefore the store manager, Derek, stepped in to ensure he could provide a successful visit for me. He was so delightful, very patient with my questions and incredibly helpful with his suggestions. He remained conscious of my circumstances and was very transparent when setting my expectation for costs, delivery timelines and he made sure I understood everything before I proceeded with any purchases. There was such a wide selection which provided possibilities for me to achieve bringing my vision to life and within reason financially. I highly recommend this location and intend on returning anytime I am in the market for refurnishing!

If you are ever in need of quality furniture I recommend Ashley in Lathrop. I bought several pieces from them and I am glad I did because they are well made, durable. I had a sales person that was extremely knowledgeable and though in explaining financing options and made me feel comfortable making such a large purchase, I’d recommend that if you need furniture and want a stress free experience ask for Deidier Almendarez

I just got an apartment that needed furnishing. When I came to Ashley’s I was greeted by Tanner who was super helpful with any questions I had. I highly recommend this location and thank Tanner for being an outstanding rep!

Great customer service. Knowledgeable Salesmen very helpful. Thanks you to the managers Derek Salazar and Jeffery wright for closing me and giving me the best deals in Central Valley. Definitely coming back.

I was looking for a whole house furniture, and I’ve been to a lot of store but when I went to Ashley ,Amy’s the one who helped me with the furniture she was a great help in picking up my furniture with me . she help me in designing my house as well. She is very knowledge about products and coloring combination . I must recommend her to everyone who is interesting in buying furniture from Ashley for the best customer service.

Sales person Didier Almendarez , had experience , knowledge and do everything above and beyond to provide and excellent customer service and to make the customer happy and take home the best deal.

Was an amazing experience at Ashley today. Derek Jeff and Amy were exceptional.If you want to make your purchase easy and right way I must say come and ask for Amy. She was a great help. Must recommend her.

It was the first time I went to ashley homestore . Amy was the saleperson who helped me in my purchase. I was really overwhelmed but Amy was really very knowledgeable about products and interior designing. If you want a free interior designer, go ask for Amy buy furniture with her . She is very helpful.

Lovely experience at Ashley, the salesperson that assisted me, Diddier, incredibly charismatic and very patient would recommend him when shopping in store. Not to talk about the AMAZING mattress (tempur pedic ) that he recommended me, have been sleeping like a baby ever since I got it. Great customer service and great options for home.

Its large showroom. Sandeep showed us many options in recliners . She was very helpful and wasn't pushy about getting stuff done . Defiantly going back to this store because of excellent customer service .

Outstanding Customer Experience with Tanner Ruthel at Ashley Furniture! Rating: ★★★★★ (5/5) I had the pleasure of working with Tanner Ruthel at Ashley Furniture when I was in the market for new pieces to furnish my home, and I must say, the entire experience was nothing short of exceptional. From start to finish, Tanner's professionalism, knowledge, and genuine passion for his job shone through, making my furniture shopping journey an absolute delight. Tanner greeted me with a warm smile and made me feel welcome the moment I stepped into the store. He took the time to listen attentively to my needs and preferences, showing a keen interest in understanding my personal style and the vision I had for my living space. His ability to gauge my taste and offer tailored suggestions was truly impressive. Throughout the showroom, Tanner demonstrated an in-depth knowledge of the diverse furniture collections available at Ashley Furniture. He effortlessly guided me through various options, providing insightful information about each piece's design, functionality, and durability. It was evident that he had a genuine passion for interior design and a knack for matching customers with furniture that suited their unique lifestyles. What truly set Tanner apart was his dedication to ensuring I found exactly what I was looking for. He patiently addressed all my questions and concerns, going above and beyond to ensure I made well-informed decisions. His patience and friendly demeanor made the entire process stress-free and enjoyable. Tanner's professionalism extended beyond the sales floor. He kept me informed about the delivery process and made sure everything went smoothly. The furniture arrived on time and in perfect condition, adding a touch of elegance and comfort to my home. Thanks to Tanner's guidance, my living space has been transformed into a haven of comfort and style. The furniture he helped me choose not only complements each other perfectly but also reflects my personality and taste. I am thrilled with my purchase, and I have Tanner Ruthel to thank for it. If you're in search of a salesperson who goes above and beyond to create a personalized shopping experience, look no further than Tanner Ruthel at Ashley Furniture. His exceptional customer service, attention to detail, and genuine care for his clients make him an invaluable asset to the store. In conclusion, I can confidently say that Tanner's expertise and enthusiasm for his craft have made me a loyal customer of Ashley Furniture. I highly recommend him to anyone in need of a dedicated and knowledgeable salesperson who will ensure you find the perfect furniture to turn your house into a home. Thank you, Tanner, for making my furniture shopping experience an absolute pleasure!