Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Long Beach, CA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Customer Servive was outstanding, my sales person was knowledgeable and show me what was available. She explained everything. I am very satified with my purchase.
My husband and I went to the Long Beach Town Centre Ashley’s and were helped first by Joaquin and then in mattresses by Kevin. They were both knowledgeable and friendly—not pushy. We left there after purchasing a new king size adjustable mattress set, got some free sheets and pillows, and free delivery as well as an internet price match. They were both GREAT. We’ll be back Morgan and Fran
Adrian S. Provided us with such a high level of service that we will recommend him to friends and family. His level of professionalism and business like empathy, along with his knowledge of product, made the buying experience go very smoothly. Ashley Store is lucky to have someone of Adrian's caliber
Stella helped us purchase our sofa , she is very good at what she does . We were sold immediately. She’s the best
I had excellent customer service from Rafael Morales.. made our shopping very pleasant:)
Stella Peralta was so helpful and personable. We are in love with our new couch and will definitely come back for the rest of our furniture. Ask for Stella! She’s great!
Great customer service . Listens to the clients needs and patient with care in choosing the furniture selection.
He was good and courteous. Though it was free delivery and assembly if I had purchased insurance..but to my surprise I was charged $ 100/- for primeium deliver. I realized when I went home.
Marcello took excellent care of us. He found the dining room we were interested in , got us a good price and made it all so easy. Thank you! Carol and Jeff Ehrke
Zahra was amazing !!! She helped my Fiance and I find exactly what we wanted !!! It was quick and easy and I feel very confident about my purchase !! Thank You !!
Very helpful and friendly staff, they were patient with my shopping process and answered all my questions, thanks to Alondra and the other staff for a great shopping experience.
The associates Marcelo and Ben were friendly and very professional. Helped me and my wife with our needs.
Mr. Adolfo Gutierrez took his time to show us lot of choices on the furniture piece that we were looking for. He worked with us ok obtaining the best price and what we were looking for. Thank you very much.
(Translated by Google) Very good attention. (Original) Muy buena atencion.
The sales associate and manager i worked with were so awesome and got me exactly what I wanted at the price I could afford. I definitely recommend this place.
Sara was excellent we will comeback soon
Great service. Great selection
(Translated by Google) Stella is the kindest person I have ever met. I help them very well. Spectacular!!! (Original) Stella es la mas amable que eh conocido. Los ayudo muy bien. Espectacular!!!
Stella was fantastic! She was extremely helpful and very knowledgeable, overall pleasant and friendly. You can really tell that she enjoys helping people find exactly what they need. This particular Ashley’s store will be my first stop for furniture needs from now on because I had such a wonderful experience provided by Stella!
Stella was so great and helpful, she was very insightful and answered all of our questions. I ended up getting a sleeper sofa with her help. 🖤
Great customer service See Shaun store manager And Adolfo sales rep
Stella was a great help good customer service gave us a great deal! Will definitely be returning!
I recommend Stella if you ever come here ! She was very knowledgeable about her mattresses ,nice, and hooked us up with our bed frame and dresser ! (Doesn’t pushes you to just buy anything)
The salesman Adolfo was very very Helpful to us showed us different sofas in blue that we were looking for. Happy with our purchase.
Kevin was great. He educated us about the mattress buying process and helped us make a good choice
Ben Lopez was very helpful!
Horrible experience, Chris has the worse customer service . He thinks he is the mager and will not help
Ben was very helpful. Got a great deal and everyone was very helpful and respectful
(Translated by Google) Adolf a very good person, very kind and super attentive, thank you (Original) Adolf una muy buena persona muy amable y super atento gracias
Great service at Ashley Furniture! We were immediately greeted by Alex Gonzalez who helped us pick our bedroom dresser and nightstand. Additionally, I had questions about a couch we would be wanting to purchase in the future and Alex answered all our questions. He gave his card to us so when we are ready to purchase our couch, we will be asking for him to help us. Thank you Alex for your great customer service!
I have purchased furniture from Ashley Home Stores for years and I’m never disappointed. The quality is outstanding and the sales reps, delivery, and customer support are wonderful.
Stella in Long Beach made ordering our new furniture so easy
Patty Lopez was super helpful! My husband and I went in looking for a bed frame, we explained to her what we were looking for and she immediately guided us to our now new bed frame. She was so kind and gave us the best advice ever. If you are looking for a kind patient person definitely go in looking for patty!
Zahra was very professional and knowledgeable. Thank you!
Greetings Ashley Furniture, Mr Bill Hu, was exceptional in his customer service personal skills. Thank you, Mr.Bill Hu Respectfully; Anthony D Jackson 🏆🙏🤗 Shalom Shalom..🗽🙏🌉
Evan was very friendly and helpful.
Rafi was awesome. He gave us space so we felt comfortable and not pressured.
Great shopping experience. All questions were answered and buying was super easy.
Had what I needed and Bill was incredibly helpful!!
My salesman was Evan Rodriguez, he was very nice, professional & patient with me. Showed me choices, & also mentioned matress sale. Great salesman I bought a sectional sofa. Thank you Evan
Sue helped us out, and provided great service. We came in with a rough idea of what we were looking for in a new couch. She showed us plenty of different options that fit the criteria we gave. We ended up purchasing the Flynndale sectional sofa. Once we decided on a sofa the buying process only took about 10 minutes including set up of delivery.
Bill was helpful and patient with helping us with picking out of furniture. Thank you Bill!
Adolfo & Michael were very helpful in finding leather couch that suits our needs. We were shown all available options & given a clear explanation of the quality differences between the various models. We were even given a better deal from the ongoing holiday sale.
Bill Hu helped me and was patient to explain about the discounts. Great service
Great experience with Adolfo as our Sales Rep. He was professional and patience as we explored the store looking for our perfect couch. Once selected, we decided on purchasing a new dining room set. Again, he made sure we found the one the best fit for our need and want. Overall 5-star experience.
Today we went to Ashley's Furniture and we had Ben help us. He was so amazing, fast, and efficient! I would definitely recommend coming to Ashley's and having Ben Lopez help!
Samantha Pacheco was awesome. Knowledgeable and friendly!
Had the pleasure of working with Sue today and she was extremely helpful and knowledgeable about the products. I had spoken with her over the phone before coming into the store and once we had arrived she was prepared to show me the exact products I was interested in, which I really appreciated. We did not feel rushed or pressured into purchasing anything we were not interested in. We will definitely reach out to her again when we are ready for more furniture.
Zahra was extremely welcoming and helpful. She made me feel welcoming and had answers for everything I needed. I would definitely recommend coming and having her assist you.
Bill was great! Everyone was very helpful with no typical salesman pressure.
Come on.into Ashley's Furniture and ask.for Rafeal and / or Rafi. They were a great help in finding the perfect Couch for me. The showroom is absolutely beautiful with lots to choose from.
For all our furniture purchases we reach out to Zahra, she is so friendly and knowledgeable of the furniture they carry. She always has a smile to great you and is so pleasant to speak too. Recommend to visit the LB Ashley for a great experience.
Stella was amazing!!! We went in telling her exactly what we were looking for and she went above and beyond! They were already offering Black Friday deals and she made sure we got as much off the price as possible. Thank you Stella for providing excellent customer service we will definitely be coming back!
Ordered furniture and paid in full month ago and furniture still not here. Return stuff which are defective will take forever to replace even though it is there mistakes.
Extremely helpful sales person (Michael) and his manager. Our purchase experience went through smoothly. I only wish if they would have a way by which they can take measurements at home before recommending the right furniture configuration (e.g. sectional modular sofa sets). Overall, a great experience!
Horrible sales people with manager bunch crooks came up with different numbers on different occasions.will never returned hope location goes out of business.i wish I can give zero stars.beware
Great customer service and products you would only find at Ashley furniture sotores. The craftsman ship on items are superior.
Great services and awesome staff
Great customer service!
(Translated by Google) Thank God well, although they didn't give me much credit, Adrian's customer service was very good and attentive, and with the product one was good and the other bad but they are about to come to my house to resolve it, let's hope everything turns out well (Original) Gracias a Dios bien, aunque no me dieron mucho crédito , en el servicio al cliente Adrian muy bien y atento , y con el producto uno bueno y el otro mal pero están por venir a mi casa para resolverlo esperemos qué todo salga bien
The day I walked in I was immediately approached by a wonderful young lady named Samantha. She helped me very quickly. She was very efficient and straight to the point. We also had great laughs and a wonderful talk. I received my five drawer dresser that I ordered very quickly and I love it, I also bought previously to purchasing the five drawer dresser, which was the ashley Furniture Neillsville set. I have the queen bed headboard and frame the six drawer dresser and nightstands white wash I love it and everyone that comes to my home. Loves it as well thank you Ashley furniture
The attendant didn't want assist me with getting the item i wanted and researched online for my small space. She keep showing me other options far too large and didn't want to tell me the option I wanted wouldn't be delivered until December. She was just trying to sell whatever was on the floor.
Sales person was very efficient and provided very good service. We liked the furniture and bought it.
Unique and luxurious
Our experience was so fast and seamless! Ben Lopez helped us out, great service! We’re very happy with our experience!
Did not have a good experience, called into the store, was told i had to come in to place my online order since the item was not in stock, did not get a the matched price i wanted even though other websites are getting the items directly from Ashleys Furniture which made no sense, was told nothing was backordered and that it would get to me quickly, and that was definitely not the case. Ended up cancelling the order due to false information. When walking into the store, asked for the person who helped me over the phone, everyone in the front were just talking and did not want to assist me, had to force someone to ring me up and they just told me to wait. Horrible service
Ariana was great , thank you
The team was great!..
I was very pleased with the complete process of buying a new living room set. The staff was welcoming, friendly & very helpful. The many different styles & fabric types was impressive & the delivery process was spot on. I really don't think there's any room for improvement. I would highly recommend "Ashley Furniture" for helping you upgrade your new living space with beautiful furniture...... Thank you, Kevin C.
Zahra was very helpful and informative in picking a mattress and sofa!
The reps were helpful and knowledgeable of their products.
Very pleasant repair man. Getting service took over 2 weeks or more.
I purchased a dining table and floor mat took them more than a month to deliver it when I received my order it was wrong got my mat but no table according to them I did not confirm in which I did various times when I got my table I called to check on my payment happened to be it was not the arrangement on my contract I definitely will not come back to this store very poor customer service in whole store
Picked out a great dining room set today. Thanks Sue, you were super helpful!
Joaquin was very helpful with our purchase. We never felt pressured in deciding and answered all our questions. Highly recommend him.
Zara is amazing
Ben Lopez sold me my furniture. Thanks
Worse experience ever
Ben Lopez best sales person
Excellent service
Zaira is amazing, really helpful. Will come back with her.
(Translated by Google) Ben López helped us very happy (Original) Ben López nos ayudó muy contentos
The store was clean and well presented. The staff was helpful and very professional!
Bill made it happen for me and my family!!. I had previously been at the HB location and they just couldn’t make it work within my budget . I showed Bill the exact sectional I wanted and told him my budget and he had me out of there in 30 minutes. He did what the lady at HB wasn’t willing to do for me and didn’t waste any time . If you’re looking for a quick and pleasant transaction look for Bill.
Great customer service. Very friendly and informative. Highly recommend Kevin to support you.
Kevin helped us out he was very helpful and patient with us. Thank you Kevin😊
Kevin helped us out he was very detailed and very helpful. Ask for him upon your arrival.
Rafi did an incredible job helping us and made the process so smooth and was so helpful!
Ben Lopez was very helpful and great costumer service when it came to explaining prices and furniture quality .
Samantha was wonderful. Very friendly and patient. Answered all our questions. Didn't feel forceful. She allowed us to go over to Bob's furniture to check out the furniture before deciding. The furniture at Ashley is better quality. This is the 2nd time buying stuff for the house.. same thing happened.. checked out multiple stores and end up buying here. Can't go wrong with Ashley furniture. Ashley thank you for taking time to talk about each product so that we could make an informative decision. Felt good about the purchase because you didn't leave anything out.
Brand new couch was damaged when it was delivered. I was told I had 72 hours to inspect the couch, which I did, and reported the damage within the 72 hours, but Ashley would not replace the damaged couch section, only send a technician to fix it. When the technician and part came, not only did he not fix it right, he damaged a different part of the couch. Ashley's response? We'll send a technician out to fix what the previous technician messed up. So much for my brand new couch. Ashley is a fraudulent company and nobody should buy a couch from them. Buyer beware!
Ben lopez provided excellent customer service in addicting me to purchasing my new tempura mattress. Not only was his knowledge and expertise helpful, but also involving everyone on the team answered ALL my questions. I will come back in the future to purchase other pieces of furniture
Zahra is our sales rep and she is very helpful. Thank you
Came in for a new living room set, found amazing selection. Sales person Kevin was extremely helpful, allowing us to shop at our leisure and answering any questions.
My sales guy Kevin was very helpful and I was very satisfied with my experience I had today.
Zahra helped me in the store today and she was absolutely amazing! I really appreciate all the help. Thank you for making my shopping experience enjoyable!
Overwhelmed at first coming in the store. But with Kevin’s help it was much smoother. He is very knowledgeable and went above and beyond to ensure I meet all my furniture needs. Highly recommend him.
Want to say that Shopping for furniture this time around was the best experience. Our sales person was not only courteous and friendly but a complete professional in every way . Our sales person name is Samantha and we highly recommend her . She was clear in communication and was able to let us know all the features about the items we bought. We came back 3 times and she was friendly every single time. The Manager Charles was also a pleasure and very helpful . Overall best experience I had buying furniture .
Zahra was very helpful ,
Kevin was a great salesman very helpful and I was able to find exactly what I needed with his help
Very helpful, courteous, efficient, and friendly pleasant experience. ⭐️
Ben lopez good sales person
Samantha and Zahra provided exceptional service. Really helped guide us on making the right decision for both our furniture and mattress. They took the time to educate us and address any questions we had. We left feeling very excited about our purchase
Zahra was very helpful
We were helped by Evan; He was friendly, attentive, and helped us find exactly what we were looking for in furnishing our new home. Great experience, great customer service!
(Translated by Google) Good service, Adolfo Gutierrez helped us and explained everything to us clearly. all our doubts (Original) Buen servicio nos ayudo Adolfo Gutierrez y nos explico todo y claro todas nuestras dudas
Zahra has Excellent Customer Service Skills. Very knowledgeable in helping me to buy my Jayemyer Dinning Table and Chairs. Thank You!
Over the top amazing definitely was really really nice having Ben Lopez as our representative great listener and got us exact what we needed
Thank you so much for your time and patience Ben Lopez! We couldn’t be happier with our purchase and your customer service!
Zahra was great
(Translated by Google) Ben Lopez (Original) Ben lopez
Great person Adolfo was great got us a great deal I would recommend to everyone
Bill is a great SALES MAN!! Very patient and friendly!!!
Bill was amazing fantastic service!!!!
Double check your receipt because they don’t check calendars. Purchased a bed frame and asked what the delivery estimate would be. Was assured by “Alex” that it was 4-5 days. As we continued with the purchase, he specifically told me “it will be delivered Saturday”. I checked the receipt for the correct price and contact information. Unfortunately what Alex had neglected to have me double check was the delivery date- Saturday of next MONTH.
Fantastic service from Adolfo today! We cant wait for our furniture to be delivered.
Zahra was very nice and helpful I’m a very happy customer with my mattress purchace.
Zahra was very helpful. Can’t wait for my mattress to arrive. Thanks!
Zahra was amazing! She was very diligent with making sure I got the merchandise I wanted! I will be back to purchase more!
Very good customer service from Zahra…thank you for your assistance ✅
Zahra was very helpful
Ben Lopez is an awesome salesperson. Highly recommend
Kevin helped us pick out and order a sectional sofa for our new place.
This store sucks butty. I purchased a sofa and dinette set and it’s been nothing but hell from day 1. Damaged goods from day one. The sofa was switched out but the dinette set has been nothing but trash. I’ve had six scheduled appointments 2 in which were no shows which include the first initial delivery and they keep sending me a damaged set. The manager Ron finally agrees to take the charges off my account and come pick up the dinette set and he re we are nothing has been taken off my charge card and I still have the price of trash still sitting in my kitchen taking up space. Never again will I shop at Ashley furniture. It’s nothing but trash and it seems like the employees are worse than the furniture. So disgusted with the service and quality of the employees and the furniture
Zara was great! Amazing customer service!
Adolfo did a great job helping us find the perfect furniture! Great service. They had one error which was the delivery address was my mom's house and when they emailed the address to confirm it was the billing address which we my house. We happened to have a truck so they put it in our truck and we delivered it. In the end it all worked out very well.
The customer service in the store was great but delivery has been a nightmare. I have had a damaged couch delivered to me twice. In each case the leather sofa has had a cut through the leather. I have tried calling to talk to someone but I only get an automated system that routes me to a call service that cannot help. I can't reach the store. The furniture looks nice so we'll see if third time is the charm for delivery. Update: I received an undamaged couch on the 3rd delivery. It's comfortable and looks great.
Sue Ashley was the best!!!
Zahra was very helpful
Bought a bed today. Sales person Ben Lopez What an awesome experience I will be coming back just because of him. I saw a lot of things I liked. He will be my sales agent permanently. Good job Ashley’s, hiring a good employee like this. 10 star review if I could. =)
We had a really good salesman help us today.Ben Lopez Awesome customer service. Super informative and a great personality. He sold me an awesome bed. I will definitely be coming back for more things for my home. He’s going to be my permanent sales agent. Good job Ashley’s having him as an employee.
Aldofo is kind and efficient. Great experience
KEVIN..CASEY FARRELL
Zahra was amazing. Her service and professionalism were exquisite. Highly recommend her to anyone interested in purchasing furnitures.
Harassing! Worst than a car sales lot! I went in and was waiting for my husband until he was done at Total Wine and I told the sales lady that when I went in. Went to sit on a sofa and maybe 2 minutes later she comes and says how the fabric is premium blah, blah. I said I’m good thank you still waiting for my husband. Then she said she had to tell her manager so she could help other customers (Tuesday at 11am and no other customers). So then another 2 minutes the manager comes and again I tell him I’m waiting for my husband. He says “Waiting for him so you can buy something?” Just completely rude. I was going to leave but with them harassing me I wanted my husband to come in and see if it was just me. He comes in and I see him and go by him and we sit on a sofa. My husband said let’s just go because I hear them talking about you and I’m not comfortable. So we left. We did like a sofa but since we didn’t have time to just look around and not be hounded we don’t know if we like it so going to a different store.
(Translated by Google) A week ago I bought a Mollviney bedroom when I took it out of the box it looked like a used bed, it's kind of unpleasant because my daughter thought it was a used bed but she herself saw that I took it out of the box I went to pick it up from Colton, today September 23 2024 I will go in the afternoon to make my claim, very bad experience (Original) Hace una semana compré una recamara Mollviney cuando la saqué de la caja parecía una cama usada es algo desagradable porque mi niña pensó que era una cama usada pero ella misma miró que la saqué de la caja la fui a recoger a Colton, hoy septiembre 23 del 2024 iré por la tarde hacer mi reclamo muy mala experiencia
Service was quick, was in and out within 15 minutes. Adolfo was well spoken and knowledgeable.
Phil is great very well professional respectful great salesman……..
Kevin was amazing. Very helpful very knowledgeable. Will definitely be back
Zahra and Alondra thank you for a great experience! You both were amazing and possess professional knowledge on what you do. Thank you for going way and beyond on your customer service! I am so excited for better nights on my temper pedic mattress.
Samantha was too convincing to ignore and very pleasant.
Came to Ashleys for couch and Kevin made sure we left happy.
Not very happy going to contact the warranty on the living room suit I paid 2000 dollars.
Zarah Fardoun was dynamite, super helpful, and helped me with color schemes & selection. Very satisfied! Cannot recommend strongly enough! Great experience!
Adolfo was of great service to us at Ashley’s Furniture. He greeted us with a smile immediately and was very helpful throughout the process. Thank you Adolfo for a great experience!
Adolfo was very helpful and quick. Quite demure with his customer care
Adolfo, was an Amazing guy to help me out with my purchase. Made me feel like Ashley’s Furniture is there for the customer and to think of everything as an investment. Also advised me that in the event they start assembling and I don’t like what is happening or how it’s coming out that we can make the changes easily. Now that made me feel more secure than having to forcefully commit to what I bought in store.
Adolfo is a great sales rep. Very nice and knowledgeable.
Kevin did an amazing Job! Great product knowledge and friendly service
Thank you Zahra Amazing service
Ben Lopez provided great customer service and ensured us with support as we were looking for a great bedroom set for my son. We are content and greatful. Thank you Ben Lopez
Zara was the best and very helpful with my first couch purchase! Thank you!
Our shopping experience at this location in Long Beach has been great! Kevin was very helpful,.informative, and patient with our needs. Will recommend to others for sure !
Ben Lopez was a great sales man and treated us very respectful and nicely . 10/10
Kevin was really helpful and awesome I felt like I was talking to a friend from work!
Janethe is very nice and experienced, I highly recommend coming to see her
Let me start off by saying Alex Gonzalez and Charles the manager were super friendly and helpful. I was very particular with what i wanted and was helped every step of the way. Even though i did not purchase anything at this time they never felt like I was wasting their time. Thank you so much will definitely come back.
janeth was helpful and on it :)
Janeth made this experience easy and enjoyable. Was not pushy at all and was able to help us with all our needs. Highly recommend
(Translated by Google) I visited Ashley today to remodel my house and I am very grateful to Janeth for her service and disposition 👏 I am very anxious to receive my new sofas (Original) He visitado hoy Ashley para hacer una remodelacion de mi casita y muy agradecida con Janeth por su servicio y disposicion 👏 me siento muy ansiosa por recibir mis nuevos sofas
My family and I are very happy with the service we received at Ashley Furniture. Kevin was very informative and patient and answered all our questions. He provided us with all the information needed. My parents were very happy with the service provided. Thank you Kevin and team!
My overall experience with Ashley's store, I will never ever buys a piece of furniture from them. They're furniture comes incomplete and customer service sucks. Please don't waste your money at this place.
Alex and Zhara were very helpful! Will come back for my future furniture needs.
Kevin is super helpful
Zahra was amazing Answered all my questions , I feel really good about my purchase
Thanks Janeth! Appreciate your prompt service.
Ben lopez best sales person please ask for him
I do not recommend the Long Beach location. I am not speaking on every Ashley Furniture store. I purchased over 8k in items. When I called to confirm my delivery date, I was told my delivery date change due to items not in stock which is not what I was originally told. I was given different information from my original purchased date. While attempting to ask one additional question, Representative (Justin) hung up the phone. I called the store to speak with a manager (Anthony) who repeated the same information but did not ask questions or ask for details when I stated one of the representatives hung up the phone while I was still speaking. I understand that a manager will protect his employees but at least pretend to care for the customer. Ultimately better communication and better customer service from the store and its employees would have helped.
Kevin was great Nick
I make a mistake to go to this store, never again going back! I will NOT recommend this store, customer service is terrible 😩
Samantha was really easy to work with. Made us comfortable with our decisions
Ben Lopez excellent help from Ben very helpful
Amazing customer service and was a true delight to work with.
Great service from Zara!
I just buy 12k products for my new home Ben Lopez was perfect helping me to get the best deals and more savings 👍
Ben Lopez is the best Thank you for your help
Bill provided excellent customer service and was able to explain to us details regarding our purchase of a couch and living room furniture…
Thank you Zahra for your help! I appreciate you.
Went to Ashley yesterday to look for cabinets for my entryway and living room. The employee posted at the front told me they didn't carry anything I was looking for and I should go to Ikea. So, I guess if you're looking for cabinets or worthwhile customer service, look elsewhere.
Ben Lopez good sales person please ask for him. Please ask for manager Anthony best sales manager
Bill was great to work with. He was attentive, professional, and patient. He answered all questions I had and made my experience at Ashley Furniture a very pleasant one.
👍
I had an amazing experience with Zahra. She was very professional and she went above and beyond to help us get what we needed. We couldn’t be more happy with our purchase. We definitely will be going to her again for further purchases.
Great and helpful experience! Ask for Kevin.
Thank you Kevin for all of your help. Great experience.
Kevin was amazing! One stop shop! Definitely recommend him!
Ben Lopez helped my husband and I find our furniture here, and he was amazing. Literally took the time to show us everything we needed and to further show us all of the options financially. He was very honest and financially conscious as we expressed that we had a small budget. Great customer service!!! And as a bonus, the furniture quality was soooo much better than IKEA and Living Space in terms of couches. If you need a more affordable option and want quality so you can soak into a nice and cozy cushion after work, this is the place to shop.
We bought the two piece leather sofa set from Ashley & there was a gap between two seats in one sofa & we complained after an hour of delivery. Two people came to inspect & said they can not repair & it is manufacturer’s defect but they cannot exchange or take it back. It’s ridiculous that if they cannot repair , they should exchange it but no, they refused to do anything. We are very very upset with the service of the Ashley management. I would not recommend anyone to buy from them as the service is bad & the product delivered is bad too.
He was very helpful and attentive to our needs. Great sales Associate
We had a great experience shopping here with the help of our friend Ben Lopez! Great deals and great costumer service! Thank you!
Zahra was amazing thank you so much for your wonderful help ❤️
Ben Lopez sold me my mattress. Great customer serive. Come in and as for him
Great customer service. Kevin was not pushy patient and understanding. Would definite be back because of him
Great customer from Kevin @ LB store. Good promos right now.
Ben Lopez was friendly and knowledgeable. I appreciate the patience he showed to my million questions. I did not just purchase the perfect comfortable couch. I also got it in the perfect Color! 🥰 thank you Ben
Ben lopez sold me my sofa please ask for him
Janeth gave us a great experience! She was very patient and gave us great detail whenever needed. We didn’t feel any pressure whatsoever which made the experience great.
Certainly! Here’s a sample review you can use: --- I recently had the pleasure of working with Zahra while shopping for furniture, and I couldn’t be more impressed. From the moment I walked into the store, Zahra greeted me with a warm smile and was incredibly attentive to my needs. She took the time to understand exactly what I was looking for and offered valuable suggestions without being pushy. Her knowledge of the products was outstanding, and she was able to answer all my questions with ease. Zahra also helped me find the perfect pieces that fit both my style and budget. The entire shopping experience was seamless, thanks to her professionalism and friendly demeanor. I highly recommend zahra to anyone looking for a stress-free and enjoyable furniture shopping experience.
Bill helped us this evening & had the best customer service. very helpful & informative
Samantha was patient and even went as far as letting me borrow her measuring tape to go home and measure my space correctly to assure I made the right purchase option for our small apartment space. I took up alot of her time today and she never appeared irritated with my indecisiveness. She gave me the time I needed to make my decision and didn't hover around me like some sales people do. I really appreciate her.
Kevin was absolutely phenomenal with his service in finding our bed and couch. He was patient with the options we were looking at, thorough on his explanation. The best service you could ask for
Donna, was truly the most wonderful and lovey person I have ever met at an Ashley Furniture! I have purchased all my furniture from here since 2016 and I have to say, I am grateful for her in every way. Such kindness, such joy. Thanks for everything and I look forward to seeing the furniture for my favorite lady (my granny)!
Bill was very helpful
Zahra was very helpful💕
Ben lope gave us the best deal!!! Highly recommend!
Zhara was extremely helpful and kind from the moment we walked in the store to the moment we left. We came in to look at sofas but with her help and expertise we left with a full house of furniture.
Bill did a great job!!!
Ben Lopez sold me my bed please ask for him
Patient, listened , super nice
Great job Adolfo, thank you so much
Andrew was wonderful to work with. He listen to what we wanted and made sure we bought what we needed.
Kevin Johnson was most professional, helpful, and trusting. Mike
Zahra helped us find everything we needed with amazing and cheerful attitude. She was amazing and incredibly helpful, please promote her.
Andrew Lint was very helpful and pleasant got me all set up and out the door in less than 15min. Thank you for your amazing service.
Ben lopez helped me with all my furniture. Please ask for him
Don’t buy anything from them they are a fraud i paid 1800$ for a sofa and bought 200$ 5 year warranty, the sofa broke and they say it is not covered under warranty, they use 3rd party warranty companies which use 3rd party companies for parts, they will put you on 1 hour hold they will make your life miserable don’t do any business with them ever.
Donna was so helpful and kind when helping my roommate and me! Very happy with our experience!
donna was so helpful and welcoming. now we have somewhere to sit in our apartment!
Everything was good until delays started. And i decided to cancel. The messed up part is i bought all my furniture to match. They made me wait for delivery then after losing day work they said it was too damaged to be delivered. Lol why would you say that to a customer. There return policy wont return partial of what i received after canceling the remaining furniture. I guess you have to be aware once they send bit at a time. They will not take returns at all. Last time I will buy from them. Cancelled the damaged sofa that was never delivered. Initially in store was good. I mean they are salesman and say what you like to hear. But when it comes down to delivery. They are 1 star. I hope this keeps customers aware of not buying separately. You will be left with unmatched furniture. We work hard to buy our new home furniture to be told damage was sent and no return when you cant deliver is just bs. If anyone wants to buy the existing furniture at a cheaper price i will sell them. Save urself the head ache. They are new. Just don’t like how i was tricked. And seeing this daily reminds me. Thanks for wonderful experience. Wont happen again.
Zahra was very kind and gave a very good service.
Kevin was phenomenal in assisting us getting the perfect bed and mattress for our needs. He also got my daughter fitted for the perfect bed. Super patient and understanding of our needs
Very patient and knowledgeable
We had a great experience at Ashley's especially with the assistance from Ana Gomez. She was patient, kind, and so professional. My family and I all had different ideas of how we wanted to decorate our family room and Ana made suggestions to help us all feel heard and incorporate our ideas. She made this experience easy and stress free.
We had the up most best experience at Ashely Furniture Store in Carson. Please, if you are indecisive, look no further and stop at Ashley’s! We were greeted by wonderful Donna and right away she advised and let us she would be the one assisting us. She showed us how the prices are listed and told us how the showroom was arranged. And off went to find our dream bedroom set without being followed or pressured. if we had questions she not far away. Donna was very knowledgeable about the the furniture and mattress. We were only going in the furniture but really need a mattress. She took us to mattress section and i learned so much on how important a mattress is to our health, it would be senseless to buy furniture without a benefit to our health. Donna was so patience and calm, it never felt like she was trying to make a sale. I’m so thankful for her and Chris! Chris thank you for adjusting a small error on the final receipt and being very friendly. Please just stop and ask for Donna, you won’t retreat it. Very professional, friendly, and knowledgeable:)
Kevin was great and made the selection and shopping awesome experience.
Andrea was a great person to work with she helped us find the right sofa for our house!
Ben Lopez was an amazing salesman
Great service
Walk into Ashley’s on Sunday in search for a new couch. Immediately greeted and ask what I was looking for by Rafi. Very helpful and knowledgeable about products there. He showed me multiple options to ensure I was getting the right couch. A wonderful and easy experience here. I would definitely recommend this location and hopefully Rafi is there to assist.
Sue is absolutely phenomenal She’s patient and so knowledgeable Sue makes us feel at home while helping build our home She helped us get the best deal and with financing Can’t wait to come back! Thank you Sue!
Zhara was really helpful in answering all my question and in the end I felt happy with my purchase.
Zhara was very lovely in helping us choose the best furniture. Love her upbeat and friendly attitude, she was really the best!
Came in today and bought a new sofa, Rafi helped us and he was awesome super friendly and knowledgeable about all the different options! Would definitely come back in the future to see him! :)
Kevin helped me out today, he was probably the most knowledgeable person on the floor, all of his colleagues continued to ask him questions as he stayed focused on us. The man can multitask and he knows his stuff. Go see Kevin if you want to know about or make a purchase regarding anything and everything for home decor and furniture.
This was a great experience
"I am beyond grateful for the incredible help Zahra provided us during our furniture shopping experience. She assisted us in picking out the perfect bed, table, and other pieces with such care and expertise. Zahra's knowledge and dedication made the entire process smooth and enjoyable. She went above and beyond to ensure we found exactly what we needed. Zahra is truly the best sales representative we've ever worked with, and her assistance was invaluable. Thank you, Zahra, for making our home shopping experience so wonderful!" * Long Beach location.
Great shopping experience today here at Ashely Furniture. Samantha helped us out and did everything she could to meet our needs and show us many options. We ended up purchasing the one’s we liked the most and got the military discount approved as well.
(Translated by Google) Samantha attended to us with great patience and also speaks Spanish. (Original) Samantha nos atendió con mucha paciencia y también habla español.
Sue was very helpful!
Great service Janette was very helpful. Explained everything well.
We purchased 2 recliners from Ashley Furniture in 2022. They came out and put in more stuffing once. We purchased also extended warranty! But stuffing not covered. They don't care and will charge me to come out. Won't ever be buying from them again. 😕 not a great way to bring customers back. Also purchased tables, end table and other stuff from Ashley furniture! I'm done.
Was helpful great customer service amazing
Zahra and rafi helped me pick out the perfect bed for my back and neck problems. Zahra got me the best deal I’m very happy with making my purchase. I left out feeling like I got what I wanted but also what I needed. Thank you for your help.
I made a purchase in March for bunk beds. Ever since, we have had to deal with the store, the online representatives, and with the technicians. They're all terrible. On the delivery day, the technician was ignoring my instructions and calls. Did whatever was best for him. Moreover, he and his partner did a terrible job in building the beds. Inclusive, it was so horrible they broke part of the bed and a lot of the screws were missing. The bed was absolutely UNSAFE for our kids. They were scared they'd fall, hence, they didn't use them. Then, we submitted a case with the store, but nobody contacted us. Chris wasn't helpful either and the store manager was never in the picture. Terrible, and when I tried speaking to the sales associate, Ben Lopez, he yet to this day, has never contacted me to help us out. In addition to his absence, he sold me a an extremely cheap material bunk bed. He bragged it was the best wood material they had, yet it is cheap and flimsy. Terrible recommendation on behalf of Ben, Individuals like Chris, Ben and everyone else involved have terrible customer service, they're ignorant, rude, disrespectful, incompetent and liars. I had my order placed in March, delivered first Saturday of April and after multiple appointments, technicians, store sending incompetent technicians, and all; the bunk beds were just "fixed" this past Tuesday July 30th, 2024. It took FOUR months for Ashelys to take care of it. The only reason they took action is because I personally had to go in the store to file a complaint twice. I had to deal with Chris, again, not once did a the store manager show any concern. SUPER UNPROFESSIONAL. Definitely disappointing that leads me to never wanting business with Ashley's furniture ever again, Definitely seeking and looking forward to close my account with them.
Andrew was super knowledgeable and very helpful
Zahra was hugely helpful in locating and showing the couch and mattress that would be the best fit for us!
Kevin Johnson is awesome, very helpful, patient and friendly. Thank you Kevin for helping me with my purchase.
Great place got great service from Ben Lopez, was able to help look for what we needed.
Zahra helped me upon entering the store. She was terrific! I will definitely go back to her for future furniture needs
Ben Lopez and Charles (the manager) were very helpful. We are very happy with our purchase! If you need help with choosing furniture, they are well versed and professional with their work. Highly recommended.
Ben Lopez best sales person
Very good service and fast
If your shopping go to Ben Lopez. Not going to lie, I'm usually the type to avoid sale workers in a store and I did just thatI when I first came in looking for a couch. However when I had a question it happened to be Ben that I asked and he was genuinely so kind AND helpful. The couch I came in to look at ended up not working out but he helped me find an even better one without being pushy. Let me look around and debate options while happily getting me any info I asked for. It's funny that buying a couch ended up being such a good experience but it truly was and when I need more fruniture I'll be coming back to Ashley's as long as he's there.
Ben Lopez was an excellent person and sales person whom assistance my daughter and I. Highly knowledgeable and a genuine good person who tries to do his best to assist you. I highly recommend Ashley's Furniture and salesman Ben Lopez atc7410 Carson Blvd Long Beach CA.
Kevin helped me out best guy ever thank you
Ben is the best!
Michael Patriarca is super helpful, well knowledgeable and very accommodating super highly recommended!!! Thabk you Michael!
I bought a new bed set and worked with Zahra and Patty. I recommend that you work with them because I didn't feel pressured, they explained everything thoroughly, and even played with the baby. They are both very polite, patient, and great at explaining. If you are I'm need of furniture I recommend you work with either of these ladies, but if you are lucky like me and my wife you will get to work with both.
Stopped in to get a new leather sofa and Andrew came over to help us. We told him what we were looking for and he led us to each of the options. Lots of features we didn’t consider when looking for a new sofa. Glad Andrew was patient and very helpful. We left with a brand new sofa that day. Highly recommend Andrew.
Zahra was very helpful! She got our furniture order processed very quickly! She is very professional and friendly!
Ben Lopez was AN AWESOME HELP!!!!
Ben Lopez I came to get a bed and he was polite and helpful. Every time I come to Ashley I ask for him.
Ben Lopez sold me my full size bed frame. Came back to him because he was a wonderful sale person the first time I came
Thank you so much Ashley furniture for having Kevin as your sales guy. It was awesome very patient. Helped me out got everything I needed. Give him a raise please. ❣️
Great service from Ben Lopez! He was able to help us find all the pieces we need at great prices. For our 1st time shopping at Ashley Furniture we are satisfied.
Ben Lopez was an awesome sales associate. Always shop with Ben Lopez.
Great service!! Will definitely be coming back to Benancio L.
Everything was very simple and Mr. ben Lopez made the process a breeze.
Sales reps were super friendly and helpful. Ben Lopez helped us get exactly what we were looking for at a great price.
Zahra at the Long Beach Town Center Ashley's was so amazing...she's was extremely helpful. We so appreciate her all her help and patience.
Great service and selection! Patty was so nice and helpful with purchasing my furniture which made it an enjoyable experience.
Pretty nice store at Ashely’s furniture I got 3 items got help from Kevin really good customer service I appreciate the good service thank you 🙏
Came in to Ashley furniture today to buy a power recliner sofa and bill assisted me and with the help of his manager Jay we made a purchase Thank you for the assistance today.
Kevin was very helpful, attentive and kind. He answered all our questions and overall we had a great experience at Ashley’s.
Came in to look for a couch for the first time and Kevin was such a HUGE help. He was very friendly and helped us find the perfect couch to work with our space and budget. Definitely ask for Kevin to help you with whatever you need.
Ask for KEVIN. He will work with you and your living space. Very friendly and knowledgeable on the furniture in store. He will show you all the options and if you have a budget he will do his best to work around that price range.
An amazing experience at Ashley furniture in Long Beach, where my fiancé and I were assisted by Kevin in purchasing a bedroom set. Kevin gave us our space and provided details when asked, he understood our sense of humor and laughed with us. He made the purchasing process very easy and simple. Definitely will be coming back to purchase a couch and kitchen table.
Andrew was so very patient. He was well versed in all aspects of the items I purchased. He also went above and beyond to help me get the most out of my investment. Great service!!!!!😊👍🏽
Zahra Was very attentive and his knowledge of the subject was very convincing
Ben Lopez best sales person!!!
Zahra was amazing , highly recommend her for future furniture shopping
Patty lopez and manager Jay wingo are great people to work with thanks for my furniture
Kevin help me out alot with my bedroom set great service
Samantha was awsome. She was very detailed on every piece of furniture. She answered evey question i had. Will definitely come back
Zahra had excellent customer. I'll will be back for sure.
Ben Lopez the greatest salesman
Ben Lopez best sales person sold me all my furniture. Please please ask for him
Kevin was amazing, and very knowledgeable. Can’t wait for a good night sleep, and my new bedroom set. Thank you so much Kevin! Denise
ALEX GONZALEZ AND SAMANTHA ARE THR BEST ! THEY REALLY DID ABOVE AND BEYOND TO HELP US.
Ben Lopez best sales person please ask for him
Ben Lopez best sales person please ask for him
This review is about the company in general not really the store. But this is the location we bought our couches at. Originally ordered couches 6/30/24 then got them delivered 7/17/24 which a. Part was missing and now have to wait till 7/30/24 to receive our missing piece. For $4000 you’d expect better service. Ashley’s furniture in general gets 0 stars I will never purchase furniture from here again. I have been contacting customer service and nobody has reached out to me yet. It’s been about over a week. Horrible
If it wasn’t for Donna I would’ve been SO lost! She was helpful in every way possible. I mentioned I was in my discovery stage and Donna showed me all options possible and even created a cart for me so all I have to do it purchase want I saw in store! Donna made my experience very personable and exciting. From the moment I walked in to when I walked out she had a smile on her face and super knowledgeable with all your products! Thank you Donna for taking the time to show me everything! - Marie M.
Ben Lopez is the best !!! Very helpful and professional
Zahra been very good to explain everything professionally and convincing to buy right stuffs for use.
Ben Lopez best sales person please ask for him
Kevin was awesome! He helped me and Doris T. find the perfect bed set!
Rafi was very helpful and nice. Definitely will be coming back for more purchases and will ask for him.
Kevin was extremely helpful and not pushy for higher-end items. Got what we wanted quickly and professionally!
Andrew Lint was extremely thorough and professional. He was very attentive to our preferences and got us a great deal on a mattress that’s going to increase our quality of life. We will definitely be coming back in the near future.
Samantha was very helpful I bought my king size bed I’m very happy with my purchase
Alex was awesome!
Ben Lopez great sales person
Wonderful service by Zahra will definitely be coming back soon:)
Been shopping at Ashley during last couple moves. They always take care of us at the Long Beach location. Ben Lopez is awesome…ask for him and you’ll be in great hands!
Ben Lopez sold me my power recliners please ask for him
Zahra is the best!!!! She can read your mind. She knows what you need. She made our shopping experience not stressful
Zahra was outstanding! She was patient we gave her our budget and she showed us exactly what we could afford
Samantha was very knowledgeable and helpful with explaining all the details we needed to know about the purchase of our new sofa. Thank you so much. 👍🏾
Zahra was an excellent salesperson, she accommodated our needs of what mattress that would be best for us
My wife and I went in to Ashley's looking for a new couch. We were met at the door by Bill Hu, who was very attentive, knowledgeable and provided top notch customer service. We will definitely look for him when we come back to purchase our bedroom and dining room set.
Large showroom, and a nice clearance section in the back right of the store! Prices seem good, and the people were extremely attentive. I was a bit in my own world and didn't have any questions really, but Donna walked me through everything I could have a question about, and more. She was incredibly helpful in pointing out all the products that last the best, and where the better deals were. Also financing and stuff like that. Look for her to help you out when you come by.
Ben Lopez was absolutely amazing. He was patient with me considering I was unsure of what I wanted. We ended up finding something I am super happy with! I will definitely come back to him again.
Zara is the best 🙏🏻 She helped me a lot to choose the best mattress!
Ben Lopez was extremely helpful!!
My experience at Ashley’s was superb. Ben Lopez helped me efficiently and in a timely manner. I would definitely recommend coming to this location for furniture!
Zahra was extremely helpful, listened to my furniture needs and made my purchase seem-less. Thanks for your assistance. Vee
Had the pleasure of meeting Kevin at Ashley’s. I was looking for a few new things for my new apartment. Kevin was very friendly and knowledgeable. Helped me pick out the best things for my new place! Thank you for such a great experience. Definitely will be back in the future!
Zahra was very nice and accommodating. Helped me so much with mom who as in a wheel chair getting her on and off. She showed us some great options and really listened to what mom and I needed and liked. Great service and very kind.
Ben Lopez best sales person
Zahra is the best! So helpful to me and my partner who were looking for new furniture for our new place. Thanks for all your help!
Great customer service by Ana! Very knowledgable & helped us find what we were looking for.
Ben Lopez was very informative and helpful! He made our experience very smooth! Thank you, Ben!
Sahara was Very knowledgeable & good customer service
Ben Lopez was great! Informative, helpful, patient, and detailed. Customer service was always present and ready to help.
Ben Lopez helped us find our family dining table, wasn’t pushy, answered any questions we had.
Zahra and Samantha helped us find the perfect bed and a u-sectional sofa for our new place. Both knowledgeable and dedicated to meetings our needs. awesome experience!
Anna is a GREAT, hardworking and responsible saleswoman. I appreciate the experience and will definitely come back to this location for future purchases.
From the moment I walked into the store, Donna greeted me with a warm smile and a friendly demeanor. She attentively listened to my needs and preferences, asking insightful questions to better understand what I was looking for in a sofa. Her knowledge of the various products and their features was impressive, and she patiently guided me through the different options available. Employees like her make a significant difference in a customer's experience, and I will certainly recommend Ashley Furniture to friends and family based on this positive encounter. I am now enjoying a sofa that perfectly complements my living space. Thanks Donna! DBL.
Ashley Furniture Thank you Ben Lopez for all your help!!
Great experience!
Zahra was amazing at describing and patient. Would come back to her again!
Kevin has been amazing and helped us with our purchase.
Ben Lopez a good salesperson!!!!
Ben Lopez was great and easy to work with. Thank you!
Evan was great! He was very kind & made the experience easy. Efficient & quick!
First time at Ashleys, Zahra greeted us from the Start and was very friendly and helped me make the decision to get what's right for me today. She took her time and never rushed me at any moment, I never felt pressured to buy anything. I have 2 children and from time to time they'll spill juice or water and so she recommended me a special sofa with great material that is resistant to spills and dirt. I was intrigued and new I wanted to get that sofa. Zahra is definitely one of the best people to have ever helped me in making a great sofa buying decisions. Thanks . Although I was very happy with the in-store aspect of Ashleys store, and their great service from Zahra. I wasn't too happy today, I only received sofa. I scheduled today off from my job and waited all day for the delivery only to find out I was only receiving the sofa and not the recliner as they didn't have it in stock. The gentleman who delivered the sofa did a great job explaining everything and setting up the sofa. Unfortunately I received no phone call or anything from Ashley's department so I had to call myself to find out when I would get the rest of the items. They said they would deliver the rest a different day. Not happy at all
Ben Lopez was great and helpful.
Ben Lopez
** Edited for delivery and warranty experience: We received the order yesterday and had it put together by the delivery folks. After they left, we realized that the chairs were all uneven and wobbly. I called customer service and let then know. The agent said she would send someone back the same day. We waited the entire day and no one called or showed up. Today, I called customer service back. The agent said yesterday's agent never created a case and that he has no record or notes of my call. That upset me! Today's agent scheduled an appointment for 5 days from now. He also mentioned that they don't give refunds. I dislike that policy. So now we have to wait almost a week to enjoy our order. This experience has be second guessing myself now. This of course is no reflection of the experience at the store. ** Welcomed from the very start. Beautiful furniture and showroom. Decent prices with plenty of savings and offers available. I was assisted by Andrew. He was very knowledgeable, professional and helpful. He made the purchases seemless. This was my second large purchase from Ashley's. I'll return for a third in the future.
Ben Lopez sold me my sofa sleeper please ask for him
Ben Lopez sold me my dining table please ask for him
Adolfo gave exceptional service and really went above and beyond to help us. Very grateful
Samantha thank you for your help in our order. Your help and assistance was excellent!
Sue was great! She was very helpful and took a lot of time showing us everything! Amazing customer service!
Sam was knowledgeable, kind and extremely helpful in her assistance. Helped me find everything I needed and have all the information before a purchase.
Samantha was friendly & knowledgeable. We had a great experience with her!
Ben Lopez was very attentive to my requests and made sure we were taken care of during our shopping trip. Made sure to explain everything thoroughly and answered our many questions. Great customer service !
Ben Lopez, great help very knowledgeable of the products would recommend everyone to come see him
Zahra helped me find a perfect mattress for me, she was helpful and courteous. Very professional , would recommend
Good services!
Ben Lopez was very patient and helped us all the way !!!!! Very polite and fantastic thank you Ben
Ben helped us out ! He was amazing! Was very helpful and friendly! Would definitely come back to furnish the rest of our home ! Ask for Ben in your next visit!
Would like to thank Andrew Lint for his high level of service and professionalism. Worked very hard to get us the best products that suited us at the best price!
Ben Lopez was so amazing and helpful!! We got a new couch and he gave us a great discount. Answered every question and was very fast.
Sue was amazing in helping us find the right bedroom set and mattress. She was so helpful and very knowledgeable. Being first time buyers in furniture, it was a great experience. Sue was amazing and can’t wait until we purchase more with Ashley Furniture again
Sal at this location was very helpful over the phone, earlier this week, in helping me prepare for my in store visit. At the store, Andrew was super helpful and patient with me, as I browsed their selections of what items I needed. Overall, I am satisfied and do recommend. Great customer service! Thank you!
Sales staff very professional especially Mr.Michael Patriarca, he is not a pushy salesman. Michael was very patient and he answered all our questions.Mr.Michael Patriarca is a wonderful asset to Ashley’s
Salesman, Kevin, was helpful, helped me figure out dimensions and how to arrange the bedroom. He also knew the furniture well.
Ben Lopez best sales person please ask for him
Bill was FANTASTIC! Once I explained what I was looking for, he showed me so many options! He was very thorough! Thanks Bill!
Sue was very helpful. We were able to get the right couch for our living room
Ben lopez wonderful sales person.
Adolfo was the best salesman he had great customer service. He was very professional , friendly and patient. He walked us through all the different options of matresses & gave us great information. He was with us for the entire as we chose our furniture for our new home. We will definitely be back. Thank you.
Received amazing service from Ashely Furniture in Long Beach. Ben and Anthony were really helpful ask and they will help you out. We will be back!
Zara was amazing, great customer service, knowledgeable & patient
Sue was great! She helped us pick Sofa, Love seat and End table!
Samantha was awesome and super helpful. Thank you Sam!
Ben is super helpful and very accommodating. We had a wonderful shopping experience because of him.
Kevin is great 😁
Alex showed us and gave us real good options , very courteous and very helpful, this will be our third purchase here at Ashley within these past years
Ben Lopez assisted us and very efficient.
Great selection of quality furniture. Workers were very helpful! Will come back!
(Translated by Google) Fantastic customer service always makes you feel confident and very attentive staff always willing to give you options, thank you (Original) Una fantástica atención al cliente siempre te hacen sentir en confianza y personal muy atantos siempre dispuestos a dar opciones gracias
Ben Lopez thank you for assisting my mom and I with quality service ! (: def coming back
Ben Lopez the best please ask for him
Ben Lopez was an amazing salesman. He was professional, informative and extremely patient. Had assisted me with no pressure and help me get the perfect outdoor patio set for my pergola. Thank you Ben, you are definitely my go to guy when I need to purchase furniture 😊
Ben Lopez, was very helpful. Knowledgeable and efficient!
Andrew David amd Justin were amazing! I'd absolutely come back.
Alex Gonzalez was super helpful and kind. He help us choice a very good quality sofas and great attention.
Kevin was great and very knowledgeable! He answered all my questions, demonstrated everything and made me feel very comfortable and confident about my purchase without the pressure to buy. I'm very excited about my new bed and my body feeling great again, Thank you!
Great customer service provided by Samantha! We knew what we wanted to buy, and she wasn't pushy at all. She listened to us and led us to the right piece of furniture. She was very helpful with delivery services as well. We are so pleased with our new sectional! We will definitely make more purchases again should we find ourselves needing anything else.
Sue was so helpful! She helped us get a mattress, a dining room set, and a sectional sofa!! Great service and great pricing :)
I was very surprised how fast and yet how inform of the mattress . So we bought it in less then 30 min. He told us everything We needed to know. Great store and great sales people.
ZAhra is the best
Ben Lopez was very helpful and has amazing customer service skills
Zahra was very helpful picking the best mattress for us She was very knowledgeable on mattress
I was assisted by Samantha very nice lady will go above and beyond for what you are looking for and what you need appreciated very much if I can give her six stars I would thank you Samantha
Benancio Lopez was super helpful throughout the whole process.
Zahra is always a pleasure to work with!!
Ben Lopez was really helpful and got us an amazing discount
Ben Lopez was great please ask for him
My husband and I had Donna and she did absolutely amazing. We couldn’t have asked for a better person to help us and show us our options. Truly a great experience and we will be back!
Excellent customer service, product knowledge, and diligence with Kevin Johnson. Much appreciate in quickly providing comparison and pricing of each product interest. Much kudos 👏👏👏👏👏 Thank you.
Ben Lopez is great
Adolfo was the best sales man at Ashley’s. He was extremely patient and took his time to show us around the show room. He was good with our kiddos and us as well. Highly recommend Adolfo is you need any assistance with purchasing furniture!!!
Came in indecisive but Alex from Ashley’s was so kind and answered all my questions. He made the shopping experience very easy! If you come here ask for Alex!
Kevin was very patient, not pushy & worked with our needs. Great customer service, highly recommend.
Ben López really help ful please ask for him
(Translated by Google) Very kind and understanding Miss Janeth, thank you. (Original) Muy amable y compresible Señorita Janeth, gracias.
We had the BEST experience at Ashley’s. This is our second time purchasing from them and we got so lucky to be helped by Andrew Lint. He was so knowledgeable about all the products, gave us multiple options according to our needs and we got everything we needed all at once. Highly recommended you to ask for him! Thank you again for everything, Andrew!
Andrew was super helpful and very knowledgeable during our entire shopping process! I would highly recommend anyone looking to buy furniture, to come see Andrew!
Kevin's awesome and very hospitable
Ben Lopez helped me get exactly what I wanted. Very knowledgeable and attentive to my needs. Will come back because of him
Andrew, best service
Ben lopez helped me with my sofa sleeper. Please ask for Ben lopez.
Zarah and Ben went above and beyond on our behalf and we are so happy with our purchase. They both were so warm, informative, patient and happy to be of service. I am greatly appreciative to the both of them! Thank you Ashley Furniture!
Zahra was super helpful with what I needed. She was very thorough with her explanation. If you’re needing any type of furniture i recommend this store and look for her because she will go above and beyond to help you!
Jeanette is an amazing sales person, highly recommend. They took great care of us. Thank you!
Sue was very helpful!
Held off a few weeks before leaving a review for this Ashley Furniture location based off of past experiences and this one was just too good to be true right off the bat. We were able to order a sectional with Stella that was out of stock online so we were extremely excited, it was one we had been eyeing for months and it was on a pretty steep markdown online. We were moving very soon and found out Ashley couldn’t ship to our new home… or the store that’s nearby, so our sales associate said it would be fine for us to get it delivered to a storage unit. We got a new larger unit for the sectional since we only needed to store it for a day prior to moving, all working out! The day before our delivery we find out we were charged for all 5 pieces — but our delivery sheet only said 4. We had a hard time contacting the store but finally got ahold of Justin who was able to see that we were charged for all 5 pieces but only were receiving 4, and got the other piece missing to be delivered. Sectional gets delivered to our storage unit today (as Stella, Justin, and the manager on duty that day knew due to us speaking to them about moving and our financing options) and delivery goes as expected. About 30 minutes later we receive a phone call saying it’s against policy for them to deliver to storage units and that they need the items back, even though MULTIPLE PEOPLE IN STORE knew we were going to have it in a storage unit for less than 24 hours prior to our movers picking it up. The amount of time spent on hold trying to figure out what was going on was asinine because it seems as though no one really knows what the policies are there. We went back and forth with a manager who insisted on coming to pick it up from a storage unit, then finally said you know what, we’re sorry, I talked to some higher ups and it’s fine, it’s in your possession now, and that was that. Upon opening our sectional… wow. Out of the 5 pieces I can only say one came in decent condition. 4 of the pieces have HUGE dirt marks on them and one was most definitely a floor model, but I’d even say maybe 3/5 were floor models since they already had the legs attached and noticeable wear. We were under the impression that our sectional would be BRAND NEW, that’s what our sales rep had told us since it was coming from a warehouse. It looks like someone handled every piece with dirty hands and slid them across dirty floors, it’s a white sectional so you would think maybe they would be a little careful. Overall an extremely disappointing and frustrating experience. We always give places another chance but we’ve given Ashley furniture too many and this will most definitely be our last time shopping here. *went back and forth with the Customer Service team for almost two months to try to get a solution. It was days before I would receive responses, different people were emailing so no one seemed to know what was going on. We were asked for our new address so someone could attempt to clean the couch off then told they actually couldn’t come due to the fact that we had moved… which was stated MULTIPLE times throughout our conversations. Then we were told the store would reach out to us… that never happened. Then we were asked to maybe try going to the store for help… we live 13 hours away now. Super unrealistic. Once again I was asked to send our address over email so the nearest Ashley store could be contacted to help us… that never happened. Finally just decided to clean it ourselves after purchasing a Bissell Little Green to hopefully take care of it without ruining the couch. This company is the biggest scam.
Had a great experience at Ashley's, came right for 4th of july sales and got great prices for mattres and bedroom set Zahra was really helpfull, took me through everything I put my eye on and helped me find the best deals and even with the total price at the end
Ben lopez best sales person
Adolfo Gutierrez gave us the best customer service while looking for home furniture (couches, table and chairs) He was very patient, and explained everything with great detail. Adolfo was never pushy and gave us our space to decide what we wanted to purchase. Fantastic customer service. He didn’t let us purchase anything without being 100% satisfied with our selections. We highly recommend coming to this Ashley’s Furniture location and ask for Adolfo Gutierrez you will not regret it. Thank you Adolfo for all your help.
Ben Lopez was really helpful and genuine!! I'm very happy with the service and my purchase.
Milad was an amazing advisor!!! We were a bit indecisive on selecting a bedroom set and mattress. However, Milad was very patient and helpful to us!! We would work with him again! Thank you Milad!
First time shopping here and Kevin was super helpful, very informative, and overall just had great customer service. 👍🏼
Fantastic experience. Milad was very attentive, knowledgeable and respectful. He obviously wanted to and got us the best deal he could. Hopefully we can use his services again.
"**Excellent Service!** Janeth was incredibly helpful, patient, and well-informed. Her knowledge made my experience smooth and efficient. Highly recommended!" I would like to give an update on my previous post. After finalizing the deal, Ashley Furniture dropped the ball by not providing updates on my order. First, they said I would receive my order within a week, but now they are saying it will take an additional two weeks, because items are now not available, making it a total of three extra weeks. This shows poor communication from the management.
Miland was very effective, knowledgeable, and beyond help full, definitely I will recommend Milad and Ashley Furniture!
Milad was really nice and helped me answer all my questions. Will be coming to this Ashley’s more often.
Had a great experience with Zahra. Normally hate shopping for furniture and feeling pressured into purchasing something. With Zahra there was no feeling of being pressured she had a lot of info on all The furniture we were interested in. We went in just to look at sofas and ended up leaving with a sofa and a purple mattress and she made sure to get us a great deal !
Great service
While the salesperson that helped was very friendly, I was double charged for a sofa. She took me right away to customer service and the man that was helping me was speaking very low, covering his mouth when he spoke, and kept rolling his eyes at me. He was acting like it was an inconvenience that we were interrupting his work. I can’t speak on the furniture itself as it hasn’t been delivered yet. Aside from that my overall experience was pretty good. I just hope there will be no issues in getting my refund for the second charge.
I was helped by Samantha she was pleasant patient ans caring.
Stella provided excellent customer service, very pleasant and helpful. 6 stars!
Ben Lopez was attentive, informative and awesome !
Fantastic experience! I came shopping with my two small kids which can be challenging yet Milad was friendly and patient. Milad was helpful as well and has impeccable taste. I'm extremely happy with my purchase.
Zara was amazing!
Ben Lopez was AWESOME! I found what I was looking for the minute I walked in and I was done in lrss tgat a half hour!!! He’s AMAZING!!! 🙏🏼🩵
We went into Ashley’s for a dining room table. From the moment we got here, Ben Lopez was extra helpful! He took the time to show us different tables and broke down the prices for us. I recommend looking for Ben when you visit Ashley’s!
Zahra was super accommodating and helped us find the perfect bed!
Ben Lopez was really helpful!
Zahra was very helpful & insightful when looking for a dining table. Thank you!
Went in today and right away Sam was friendly and helpful. She helped me find a comfortable mattress and was very nice! Thank you Sam!
Great experience. Andrew answered all of our questions and concerns. Defenetly enjoy coming to Ashley's
Kevin was very knowledgeable, social, and patient! Made our decision process a friendly conversation and made suggestions that made us feel confident in our purchases.
Samantha was great. She was friendly, very knowledgeable and knew how to assist with my need in selecting just what I truly wanted.
Very knowledgeable and helpful. Gave us the time and space to take measurements and look at other stores while still staying in contact. I recommend Zarha if you’re looking for furniture at Ashley.
Kevin was great!
Salesman Benny Lopez went above and beyond. Great experience.
Zahra, was very professional and made our experience very we were very happy with her service.
Had excellent customer service from Ana, very attentive and helpful with our couch shopping experience. Very happy overall! I highly recommend looking for Ana on your visit.
Zahra Was Very Helpful and made finding and Buying a Couch super easy and stress free.
Ben Lopez Thank you so much for your help! Excellent service!!
I was helped by Samantha she was very helpful
Zara helped me she was very helpful and made the process very easy
Ben Lopez and manager Anthony helped me get my mattress. Please ask for Ben lopez
We bought a sofa for a really good price by Samantha and Zahra and we had a really nice customer service!!
(Translated by Google) Zahra and Samantha are very attentive and friendly (Original) Zahra y Samantha son muy atentas y amables
Ana was helpful. I had lots of questions and she had all the answers.
Ben was awesome at helping us out today. Definitely coming back!!! Give this man a raise !
Stella help me, she is the best and more helpful person
Milad did a great job providing us with mattress options for our specific needs. He was energetic but also patient, giving us time to process the plethora of information. We will be back to see him when we are ready for bedroom furniture. Thank you Milad!
Kevin and his team made my purchase process fast and easy. It was a great experience. Thank you Kevin for helping us close the deal!
(Translated by Google) It has been by far the best customer service experience I have had in all of California, the store associate named Milad was very friendly, thanks to him I found just what I was looking for. Kindness, respect, good language, timely speech, attention to the client's wishes, in short, I surely recommend this place 100% and above all I recommend this associate named Milad to accompany you in your search. (Original) Ha sido por mucho la mejor experiencia en atención al publico que he tenido en toda California , el asociado de la tienda de nombre Milad fue muy amable , gracias a el encontré justo lo que andaba buscando. Amabilidad , respeto , buen lenguaje , discurso oportuno , atencion a los deseos del cliente , en fin , de seguro recomiendo este lugar al 100 y sobre todo recomiendo a este asociado de nombre Milad para que los acompañe en la busqueda .
Milad has a wonderful customer service!! Patience, well oriented, I highly recommend! !
Went into Ashley looking for a good mattress. Kevin was extremely helpful, knowledgeable and nice. He really made sure all of our wants and needs were covered. Highly recommended, thank you Kevin from Juan and Eustolia Martinez. 🙂
Stella Peralta store sales person.. Absolutely gracious.. very Helpful with all our questions. great employee
Stella is the absolute best l I’ve came across. You don’t feel like “just another sale”. She gave reasonable info to consider which helped us make our decision. Side note: we came to Ashley’s and spoke to her before going next door to check out Bob’s Discount furniture but came crawling back to Stella.
Kevin was honest and amazing. Please come see him Ashley Long Beach
THE WORST!!! THIS COMPANY IS WORSE THAN BOB'S!! SHOULD'VE ORDERED FROM TEMU, PERHAPS MY FURNITURE WOULD COME OUT WAY BETTER, AND IF NOT SO, THE CUSTOMER SERVICE WOULD DO SOMETHING ABOUT IT IN A JIFFY!!! I purchased a sectional, and I have been calling, chatting, emailing with these people and they can't do a simple exchange on a damaged item that THEIR own delivery men damaged!!! I purchased warranty with the sectional, and they STILL CAN'T HELP ME!!?? ASHLEY'S keeps giving me the run around, sending me on a wild goose chase, telling me, ohhh we sent you a package that you have to fill out through the mail, well, I never received it!! Give them benefit of doubt and say the 4 packages got misplaced or lost in transit. Then they have the audacity to say they have called me multiple times and they can't seem to get a hold of me!!!!! This place is a rip! The part I need replaced is spilling some kind of seed/droppings. Is it harmful for my children?? What are they?? Why are they coming out of that section of the couch?? What are you going to do about this problem?? Why can't you answer me professionally and wisely?? What are these things coming out of my sofa!!!!!!!
Ben Lopez. Wonderful service! A pleasure.
Amazing customer service from Ben Lopez! Thank you for making our purchase a breeze.
Had a great experience at the store. Milad was very helpful and answered all of our questions.
ANA. Was very helpful and amazing with her customer service! So glad she mentioned the available floor models for faster delivery! Thanks Ana!
(Translated by Google) Thanks to zahra and samantha for helping us . (Original) Gracias a zahra y samantha por ayudarnos .
We received great service from Ben Lopez!
Ben López best sales person
I had a great experience today! I have visited several Ashley's stores, but this was one of the best experiences I had, especially with Miss Ana, who was with us helping and advising, in addition to her patience and kindness. Ana answered all our questions and helped us while we were looking for what we wanted in the store. Thank you very much for everything Ana! 🤗
Janet was extremely helpful and patient with us. Greeted us with a warm smile and took our kids into consideration and treated them with snacks while we shopped around. She presented many options that fit our needs and worked with our budget! Thank you Janet
Took a trip to Ashley today to find a sofa replacement. We were greeted by Kevin who assisted us with not only scoring a new couch but helped us with testing out some mattresses. From a mom with back pain, he was able to explain the importance of investing in a mattress. Definitely going to come back to purchase our Purple mattress!!! Thanks so much, Kevin!
Ben was great, not pushy but professional as well as colleagues that showed teamwork and ensured my questions were answered! Keep up the good work!!
(Translated by Google) Andrea helped us find sofas and was very knowledgeable and kind in helping us find a sofa! We appreciate it very much! (Original) Andrea nos ayudó a encontrar sofás y estuvo muy bien informada y fue muy amable al ayudarnos a encontrar un sofa! La apreciamos mucho!
Milad was great
Zahra & Sam excellent service...Will be back ..!!!
Zahra and Sam provided excellent service. I was in and out within 20 minutes. They were both very respectful of our personal space while remaining available to answer any questions we had. Their professionalism and efficiency made the experience smooth and pleasant.
Alex Gonzalez took such great care of us! Very helpful, kind, and professional. Thank you Alex!
My husband & I came in knowing exactly what couch we wanted, & the associate Alex Gonzalez was quick to approach us to help! As he was getting our information he realized we didn’t have raffle tickets for the raffle that was going on, so he stopped to track someone down to get us tickets! He was personable, friendly & knowledgeable about pricing & plans. He also took the time to make us feel like we were the only shoppers here, even though the place was packed! We left with the couch we wanted, & will be back soon to see Alex for an area rug & more accessories!
Ben lopez Great guy
Sam and Zhara were amazing when I came in the look for a recliner for my husband. They were extremely helpful and polite. I recommend anyone to come here for friendly and fast service!
Ben Lopez the best seller bilingual friendly explains everything. Anthony the manager gave us a great deal and discount on our new living room set lamps tables rug and sofas
Kevin is a knowledgable fornitura sales person. We came in to buy a sofa. He throughly explained all derails about it. Luis Moreno
Zahra & Evan were a great team to work with! Very informational & helpful!
Ben is the man. He helped us close, decide and load up in less than 30 minutes.
Evan was a very good salesman. He deserve a raise very pleasant, nice young man.
Ben Lopez was very helpful and professional
Zehra was a wonderful help and so excited to for my new matress!!!
Donna was great very helpful and informative
Ben was fantastic and understanding. He knew when to leave us alone to browse and was able to answer questions when needed. Thanks Ben!
We had a great experience with Stella today. Stella helped us to buy our living room, dinning room and bedroom’s furnitures. She is friendly and helpful. I’ll definitely recommend her to our friends and family.
Stella is amazing!!! I came in for a dresser and chest; and ended up with a dining table and chairs, entire bedroom set, and custom sectional!!! I could not recommend her enough for her kindness, time, and knowledge!
Great timely service, Kevin kept in contact with us throughout the entire decision and purchase process. Will definitely be in contact with him for our future purchases. - Sarah W. and Shane A.
awesome and nice
Adolfo was great in assisting us in finding our sofa and dining table !
Adolfo was great. He made it quick and easy for us to get our living room and dinning table .
I was completely impressed with her professionalism and customer service, love the way she found what I asked for so quickly and did not take long to help us. -thank you so much Ana Gomez!
Zahra was very helpful, easy to work with, we walked in and were given the details and walked out with a new bedframe and mattress. Thanks Zahra!
Love the customer service Alex Gonzalez provided. Very attention to detail, making sure we loved what we were going to purchase. Thank you
Kevin was the best in the mattress department. He listened to what my needs were and helped me find the right bed. He explained the differences between brands and models; highly knowledgeable. I recommend coming to see him if you are in need of a new mattress.
Very satisfied with customer service. Andrew was very helpful showing us different options, he was also very patient.
Ben was great sales rep and assisted and help with our questions and need. He was quick and responsive. If you need to purchase furniture please go see Ben!
Wife has been looking for a new loveseat so off to Ashley's. When we arrived we were greeted by Kevin and he listened to my wife and showed us exactly what we were looking for Thank you Kevin
Kevin was great! So helpful!
Ben Lopez and Anthony were great help I highly recommend there service
Zahara Fardoun - was awesome & extremely sweet. Will definitely work with her again.
Zahra was very helpful and so kind. She really assisted me with so much grace and I had a very pleasant experience. I’m so grateful to have her assistance in my furniture purchase. I recommend anyone to the Ashley Furniture store in Long Beach.
Kevin at Ashley Furniture was the best. He helped my grandma get a great mattress that will have her feeling young and independent. Thanks Kevin!!
Ben Lopez best sales person and very helpful
Zahra was amazing. Very informative and helped us chose the best mattress with a great discount.
Milad was so helpful and patient! I love that we were not rushed and he took the time to listen to our needs and also give us suggestions! Love our new bedroom set and media console!
Ben Lopez helped us with our dining table purchase. He was very attentive and detailed in our purchase. Thank you for your help!
Adolfo was kind and helpful
Anna was very helpful and took great care of us
Alex G. was very helpful.
Ask for Zahra, she is very helpful and efficient
Zahra was amazing!!! She was very knowledgeable about her products and didn’t pressure us. Very excited to sleep in our new bed.
Ana was awesome! Helped us decide what to get and found us the best love seat within our budget!
Went on Memorial weekend and I had a great salesman named Adrian. He was super kind and friendly. He knew what he was talking about when it came down to buy a bed/furniture. This is my second time buying from this Ashelys furniture store. I would recommend coming here if you ever need a bed or furniture for your house
Don’t buy any furniture from this store They break in a year Warranty won’t cover it or they will just give you the run around
Zahra gave us the best service Ask for her
Ben Lopez really good sales person plask for him.
Stella Peralta was an amazing representative, she instantly made me feel confortable. She’s very knowledgeable. Excellent service.
(Translated by Google) Excellent service, very cordial, Mr. Adolfo Gutierrez explained everything to us in detail, giving us confidence when you visit this branch, ask for the (Original) Excelente servicio muy cordial el señor adolfo Gutierrez nos explicó todo a de talle nos brindo confianza cuando visiten esta sucursal pregunte por el
(Translated by Google) Thank you very much Adolfo Gutiérrez, very kind, he helped us a lot, everyone was very kind, but Adolfo was a good person and we did not feel at ease with him. (Original) Muchas gracias Adolfo Gutiérrez muy amable nos ayudo mucho todos muy amables pero Adolfo fue una buena persona y no sentimos en confianza con el
Adolfo G did a amazing job helped us out well will definitely come back
Andrew was amazing, super seemless and loads of information, thank you!
Milad was great! Took care of all our furniture shopping needs! Thanks Milad!
Salvador Ruiz was an amazing sales person! He helped me figure out what I needed as soon as I walked into the store.
My husband and I just stopped by for a sofa purchase, and we were very pleased with the inventory selection and our service here today! Milad was awesome, very pleasant, professional, and super knowledgeable about various items/product down to the furniture construction material and maintenance. He patiently answered all of our questions, offered wonderful design recommendations on coordinating furniture pieces, and made the entire purchasing process very simple and hassle free. I actually spoke with him the day before and asked him to send me pics of the sofa, and unlike other sales reps, Milad actually followed up and texted me pics of the sofa along with all the details I asked for. I highly recommend this LB Ashley location and look for Milad! You will not be disappointed!
Rafi is one of the best customer service person I have ever came across. He helped me pick out a new mattress for me and my family. He was very helpful and kind and he did not pressure us unlike some other customer service people I have met. You can tell that he wanted to help us find the best option for us even on a budget. I cant express how kind he was to us, he made our experience wonderful and I am truly grateful for him helping us today on our visit.
Stella was amazing today! She provided great customer service from the start and was very sweet. She helped me purchase my beautiful new Amiata sectional couch (with a chaise) today! And I will be returning soon to purchase more items from this Ashley store. Muchas gracias Stella!
Milad, was great helping with my new home furniture. I bought a dining room set, living room and entertainment set. Milad was friendly and helped with measuring and getting things set up with my delayed delivery. Thank you so much!!
Andrea was very helpful and made sure all our questions were answered. Thank you once again!
Ben Lopez really helped us out and we got a great deal on our furniture would recommend coming here
Great personable experience from Sal and Jay. they’re welcoming demeanor and patient personality made shopping a wonderful experience.
Ben Lopes helped out a lot.
Milad was a very knowledgeable sales person and knew everything about the Temppedic mattress he sold us. We are very pleased. Thank you for your excellent customer service.
ASK FOR ZAHRA WHEN YOU COME IN....SHE WAS SUPER FRIENDLY AND HAD EXCELLENT CUSTOMER SERVICE!!
(Translated by Google) Thanks to Andrea, the Colombian, who helped us with our purchase, we definitely recommend her when you come to the Long Beach store, we are happy with our purchase. Ask about her. (Original) Gracias a Andrea la colombiana nos ayudo con nuestra compra definitivamente la recomendamos cuando vengan a la tienda de long beach ,vamos felices con nuestra compra. Pregunten por ella .
Evan showed what it means to be in the trenches with me when it comes to finding exactly what I needed: A loveseat, coffee table, end tables and rug! 2 and a half hours later after moving pieces of furniture to simulate what the ideal final product will look like in my home is what I needed to ensure I get what I truly wanted. Thanks for all your help Evan!
What an amazing experience! Sal is so helpful, and his customer service is awesome!
The store had nice furniture and the sales lady Anna was just amazing and very patient with my disability!
Sal is awesome. Ask for him. Very polite salesman, that gives you freedom and does not pressure you. Jay the manager was great. He treated us like family
We came to Ashley Store looking to buy a couch and we had a really great experience from the moment we arrived. We were greeted by Ana, who was very helpful throughout our experience. I really appreciated her patience as well as her giving us space while we browsed and decided on what we wanted. We managed to find exactly what we were looking for within our price range and we are happy with our purchase. I'll have to come back here in a few weeks for a couch update once it gets delivered. Thanks Ana! Lol 🤭 Update: So I've had my couch for almost 2 months now. This couch is huge! We measured it in the store and it was bigger than expected in our space. Still a great couch, very spacious and comfortable. Came with too many pillows but no biggie. I love this couch, glad we made the purchase. I would definitely buy from here again :)
Patty provided us with the best service we've experienced. She was very knowledgeable and extremely enjoyable to be around. Great job! I will definitely recommend her and Ashley in the future.
Zahra was amazing. Went in with our family, looked at sofas and tables. She was patient, listened to our needs and helped us find the right pieces for our home. Thank you Zahra.
I went to Ashley’s today to purchase a dining table and a few bed sets. I was simply overwhelmed when I first entered. However, that feeling left very quickly because of the salesmen who assisted me, Evan. He gave me so much patience and guidance. He was extremely kind and listened to everything I had to say and I was extremely grateful for his help; I was able to buy what I needed more comfortably and simply through him. I have never experienced such great assistance like I have with Evan! This location has the best services and I can confidently assure I was satisfied!
Ben Lopez. Great service. Highly recommend!!
Patty was very helpful finding us our dream couch!
Had a great experience! Milad helped out find the perfect mattress. Was patient and supplied us with all the information we needed to make the best choice. Would definitely recommend!
Zarha was very helpful and wonderful and we will be back to see her soon. Thank you so much!
Kevin at the Long Beach store was really nice and did not pressure my family at all. Thanks for everything. Hope to work with you again in the future.
David Vikroy and Ben Lopez were most helpful... everything went smoothly and we love our new mattress!
Milan assisted us in purchasing a living room set. He was very attentive and thorough explaining the pricing and choices we had. We had a great experience!
Zahra was very helpful and knowledgeable about the items we purchased. We highly recommend Ashley's Furniture and specifically come and see Zahra who can help you with a purchase with friendly customer service. Give it a 10/10 for the experience.
Went to get some furniture and Stella was the best she helped us get a bed and a couch thank you for helping us
Ben Lopez and David are awesome!
Fantastic! The best quality, amazing prices, friendly people too, and be sure to check out the comfy 'Stupendous' sectional in the Long Beach location ;)
Adrian and Manager Charles treated us very well. They certainly earned our business by being attentive and patient with answering all our questions and concerns.
Kevin is awesome! He's knowledgeable, professional and kind! And not a pushy salesperson at all. I was shopping for a bedroom set, but wasn't quite ready to purchase. He followed up by text and when we were ready, he was extremely helpful! My entire purchase experience was perfect! I highly recommend him and Ashley Furniture!
Our sales associate, Ben Lopez, was very helpful and patient with us during the process of buying our mattress and couch! If you go, ask for Ben!!!
I went in the store and a sales associate followed me around. Instead of offering help. He just kept saying we close in 45 minutes. Then I head over to the next piece we close in 45 minutes. After he mentioned them closing again I just left. It was a terrible experience.
Ask for Patty she's the best she's very friendly, informative, and considered of your needs. Not pushy. Great experience at Ashley's
Evan was great to work with and very patient.
Ben Lopez gave us a great deal. We love our new mattress
We were very happy with the selection but we were especially pleased with Bill's service. He was knowledgeable, helpful, kind and we felt no pressure. Will definitely be back!
Rafael helped us today and we walked out with a great new leather sofa for my mom. It was all quick and easy. Thanks you
Zahra was very professional and helpful. He w bought a couch which met our needs and she gave us the best deal!
Thank you Ana for the awesome help picking out our daughter’s bedroom set. We’ ll be back for the master bedroom next month
I was helped tremendously and Kevin was a great help, I would definitely recommend!
Andrea Huartos she was and excelente Sales Associate
Ben is really helpful
Andrew was fantastic and helped me and my mother out showing us the whole showroom and taking the time to explain everything!
Ben Lopez was so helpful! He was able to get us a whole set in less than an hour. We appreciate you so much, Ben. You made the moving process so much easier!
Came into to look at one set of sofas and with the help of Ana we looked at a couple others. In the end her efforts and experience helped decide on a wonderful performance fabric reclining sofa. Great customer service. Also a shout out to Jay and honorable mention to Patty. Thanks so much… 😁
Ben was amazing! He went above and beyond for us. He even stayed an hour after his shift to help us get our dream furniture. Give him a call.
Come see Ben Lopez!!!
Milad is very good and nice. That' why i came to him again
Excellent outstanding service by Kevin Johnson.
Zahra was so helpful and kind! She was very patient in showing me different samples until I found which worked for me
Ana was helping me at Ashley Furniture and was very helpful and knowledgeable with my purchase. If you come to this store definitely ask for her!
Sal was extremely helpful. Answered all questions. And kept in touch without being pushy
Donna is awesome. Super helpful and kind.
I went in on two separate days to purchase a sofa and an ottoman and Ben and Kevin were both very helpful and friendly
Ben lopez got ne a great deal on my bedroom set please ask for ben lopez.
Thank you Ben for helping my husband and I with our purchases! Very great service
Terrible !! Sales person told me one price on couch and find out it was $ 100.00 more plus never mentioned set up fee. Unfortunately I forgot my reading glasses so I relied on her filling out paperwork properly and I didn't realize the increase until she called and said she made a mistake and told us $ 400 when it was $500 I will never shop your store and will not recommend it as well.
Ben Lopez was awesome!
Ben Lopez is an amazing salesman that made sure we had all information needed.
Rafy was super nice and informative. Helped my grandma to pick out a table. If you want an awesome person to help you ask for Rafy!
Thanks for ALL your help Andrew!!!!!
Great customer service with Milad. Very knowledgeable and pleasant
Alex was very helpful and worked with us all the way without rushing us. I would recommend others to come place orders with him.
Ashley Furniture does not back up there product after leaving the store. I purchased a love seat and a sofasleeper. Two weeks after bringing the furniture the sofa sleeper broke. The bed frame came off the particle board that it was stapled to. When I purchased the insurance, I was told that if the bed broke and the insurance would not cover the loss that the store would replace it. That was in February and we are now in May and we still have heard from the insurance and the store refused to replace the furniture, stating it was not manufacture break. Never again will I purchase anything from Ashley, they do not back their product. They just want to push their products and not be responsible once you leave the store. Very unsatisfied customer....☹️
Great store!
Great store with great selection of furniture, Highly recommended for everyone,Approachable staff and Good Financing Options. Commending their Store Manager charles for giving good deals
Great customer service and very knowledgeable on fabrics and all the different options.
Milad helped us today and he did a great job helping us find our new dresser for our bedroom and i would highly recommend you coming here to get your furniture and ask for Milad he did a great job today helping me and my grandparents 😊
Great customer service! Andrew did a phenomenal job at getting what we were looking for.
(Translated by Google) Andrea, the Colombian, treated us very well, very friendly, we recommend her. Many thanks for her attention. (Original) Andrea la colombiana nos atendió muy bien muy amable la recomendamos Munchas grasias por su atención
Donna was AMAZING!!! Thank you for your kindness and patience with us
Omg I gave a 5 bcs Anna Gomez was so polite and patient. Go see anna Ashley long beach town center
Milad was very helpful. He helped my family purchase new couches.
Zahra great attitude and patient with us.
Had a great time shopping for my new living room. Milad was very helpful and insightful in guiding me to build the best set up I can create.
Milad really helped us furnish our house. Very professional.
Marcelo was very helpful while I chose my purchase. And continued until the sale was complete
My Wife and I recently had the pleasure of working with Donna to purchase a new bedroom set, and I couldn't be happier with the experience. Donna was incredibly helpful throughout the entire process, offering valuable advice and ensuring we found the perfect set for our needs. Her professionalism and friendly demeanor made the whole experience enjoyable and stress-free. I highly recommend Donna for anyone looking for exceptional service and expertise in furniture shopping. **Update:** When our furniture arrived, we were extremely disappointed. Despite specifically requesting that the mattress be delivered in a box to ensure it could fit up our stairs. We purchase the "Purple" brand and got the top of the line unit. it came as a full size King. As a result, we couldn't fit the full king bed upstairs. We had to hire a contractor to cut away part of our wall just to get the bed into our bedroom. Considering we spent over five figures on this bedroom set, this oversight was incredibly frustrating. Additionally, the delivery team was of no help in resolving the situation and left us to dispose of all the packing materials and trash on our own. We were clear about our situation and needs, but this was completely overlooked, causing significant inconvenience and additional expense.
Alex Gonzalez was very helpful and knowledgeable
They forgot to put in for a delivery date had to wait an extra week
Thank you, so much, Ben Lopez for great customer service and discount 😀 You are my hero of the day 👍 Blessings 🙏
Stella.P was very helpful and such an awesome person to me and family. Was and fast and easy purchase with her.
Bill was excellent. Great service and helpful
The experience my family and I had could not have gone any better. Thank you Stella for kindly showing us around and being honest with your opinion on multiple items. Your assist helped us in our selection and we are thankful for your assistance.
Kevin Johnson is an exceptional and knowledgeable salesman.
Great experience with Mr. Ben Lopez!!
Excellent, personable service.
Awesome! Kevin was very helpful
Great salesperson, straight to the point and not pushy.
Our salesperson Andrea was wonderful! She was very knowledgeable about all the furniture and learned which furniture would fit our budget. She made the process easy and enjoyable. The store manager Jeremiah helped us make this sales happen. We will come back! Thank you Long Beach.
Came in a week previous to our purchase and Kevin was the first to assist. We stated we only wanted to look around, so he respected that, but still provided helpful insight while we roamed. He gave us his card and when we finally came back for our purchase we had to be sure he was there. Came back the next week and made sure Kevin was there. Kevin was a great help and guided us with color matching and finding pieces that would work perfectly with what we are looking for. Highly recommend his help with any room setup.
Andrew was an amazing salesman that went over and beyond to exceed my shopping expectations! I would recommend anyone home furniture shopping to always go to Ashley’s!
Zara was very informative and helpful.
Kevin was amazing showed me just what I needed for my home ! Very informative and kind , my kids even though he was a cool guy . Will definitely be coming back to the get the rest of my furniture with his help ! Thanks Kevin !
Andrew is amazing he was very helpful I’d recommend him to anyone.
Zahra, is the best salesperson in the store. Ashley has the best quality, quantity,and service. Best practices and pricing!
Had a wonderful experience shopping for a dresser. I was in and out within 10 minutes. Ben Lopez was extremely knowledgeable and efficient all while providing excellent customer service! Thank you
There's always a good choice. We bought a sofa very comfortable and beautiful, I ordered a carpet, now I can't wait ☺️thank you to the Ashley team
Ben Lopez has amazing customer service. Very helpful and good deals, adds no pressure and hears what you want! I recommend him for your furniture !
We just got some of the greatest sales items at the Long Beach Towne Center Ashley's Furniture store. Unbelievable sales for Memorial Day, but also every days great prices too. When you go in, ask for Evan a great sales person who knows his job well and is extremely customer focused!
Amazing service ask for Zahra She is the best mattress specialist
Ben Lopez is amazing
Suchi (Sue) was very friendly from the time we walked into the store. She took time to show us around after learning about what we were looking for. We did not feel any pressure from her. She was knowledgeable about the furniture she was showing us. Sue is able to speak to the benefits of the furniture and demonstrated the features. She is personable and an asset to the store.
Milad was very helpful helping me find the mattress that I wanted, I look forward to breaking it in and start sleeping like a king
Milad was a huge help
Adolfo helped me today and made my experience easy, fast and helped me find exactly what I was looking for in my budget. Thank you.
Milad was amazing, very detailed and knowledgeable about everything! Definitely going to come back to purchase furniture from him!
Milad was great. Helped me make the right decision on my new mattress and couch
Had a wonderful experience as soon as my family and I arrived. We went there to find a mattress for our mother. She has been unable to lay down for awhile. We were directed to Zahr who showed expertise and knowledge in what Mother needed. It brought happy tears to see Mother be able to lay down and be comfortable. It goes along way to see the care in which we were all treated.
This was meant to be. As I walked into Ashely’s, Rafi greeted me with a smile and was enthused to help me. He allowed me to explain what I wanted and guided me to the dining section comfortably knowing what I wanted . His nice and inviting demeanor never slowed down and I appreciated all the help he gave me. We came up with the great numbers I was comfortable with. His expert knowledge is highly appreciated and I hope to come back and purchase more items with his help. Thank you Rafi!
Andrew helped my mom with selecting her new furniture and mattress . He was very informative and patient . Thank you for all your help Andrew and staff !
Our buying experience at Ashley went as smooth as we could have hoped! Milad went above and beyond to find options that fit within our specific parameters. He gave us time to weigh our options and made the purchasing process easy. Very grateful for the help!
Andrew was very knowledgeable and very helpful. I would recommend this place.
Great service. Milad was very helpful and went above and beyond to help us.
Rafi and Justin were awesome. They helped me quickly
Kevin is the best to work with. He is very kind and very informative doing what he can to give us the best deal!
Zahra & Zamora were great in getting me a great deal with extra discounts
Ben Lopez best sales person
Kevin was great! It was a pleasure working with him
Today I came with my parents and sister to search for new furniture to furnish our brand new home. Started with great customer service and ended with an exceptional experience. Bill Hu was the advisor who was patient and answered all of your questions. He was able to answer all of our questions in detailed. He went above and beyond making us aware of all the great deals and protection plans available. Overall, couldn’t have asked for a better advisor who made us feel comfortable and made this entire process super smooth. Thank you Bill! The Torres family thanks you for going above and beyond and helping us furnish our new home. I will definitely return and work with Bill again!
Wonderful experience in the store. Had so much help from Zahra and confidence. .
Rafi was incredibly helpful and very friendly. Also very knowledgeable about the products. He went above and beyond to help my family and I out. 10 stars!!!!
Zahra was excellent Very professional
Kevin has excellent customer service and is extremely knowledgeable with no pressure sales. Would recommend him to family and friends.
Milad was great
Bill was great assisting us choose and purchase our furniture. Very helpful and informative.
Bill was very nice and knew his furniture😃😃😃
Ben Lopez and manager Anthony best at ashley got good deal.
Zahra. Great personality. Great customer service. Thinking of buying a mattress. End up buying 2 mattresses a headboard, frame and night stand tables.
thank you zahra best service
I had a great experience showing here . I was helped by agent Donna Black.. very experienced and professional. She helped me out with my specific needs. Loved my shopping day Thanks again
Zahra helped me open my first credit card
Zahra us the best!!!
Ben lopez was a big great help thanks will come back soon
Zahra and Kevin were both very helpful, easy to work with.
Donna was great!
(Translated by Google) A pleasure to have bought my bedroom. They were very kind and patient. Ask for Ben López!! (Original) Un placer aber Comprado mi recámara. Fueron muy amables y pasientes. Pregunten por Ben López !!
Highly recommend! Zahra our Sales Associate was very helpful, friendly and patient with us. We purchased a beautiful sofa and love seat! Thank you!!!!!
Ben was great!
Zahra was very helpful and inviting to work with!
Adrian, raffi and one of the desk guys we’re so so amazing very helpful especially Adrian communicated 100% and answered all my questions.
Ben Lopez was a great help and very knowledgeable about the matress types within my price range
10/10! We came in looking for a very specific couch that I know 3 people have. They stopped making them apparently. Milad made it happen that we got all the pieces to create the couch we wanted! Thank you 😊
Sue helped me and my uncle out pick out a mattress and bed frame, she was a great sales associate
My husband and I loved our experience with Ashley’s Furniture store! Kevin helped us buy more than just a new couch! He went above and beyond! I’m very happy with our new furniture and the home we get to put together ☺️
Thanks to Ana Gomez we were able to find everything that we were looking for ! She was patient and helpful throughout the whole process!! Thank you Ana!
Excellent customer service, will come back again .
Came in today and Sue was very helpful to help me find the right couch for my new apartment by showing me all the options they had and the deals as well. :)
Alex was so nice and hospitable. He didn’t hover has I looked around the store and answered any questions I had. At the same time the manager J was very welcoming as well and informed me of the hold policies the store offered while my house was being renovated.
Excellent service! Very happy with Sue.
Today I bought a bedroom set. Kevin Johnson helped me through this process. He was very patient, caring, and attentive to what I was looking for. Will definitely buy more home items at Ashley in the near future.
Ben lopez was awesome will be back
Rafi and Jason and Justin is great!!!
Ben Lopez was excellent and very helpful. Will definitely be coming back to him again.
Zahra was fantastic!
Alex G is really great to work with. My parents have been looking everywhere for a new bedroom set, for a really long time now. His expertise and patience helped us find the perfect set and mattress. He listed attentively to our preferences and offered recommendations that resonated with us. He gave us a personalized approach that made the shopping experience smooth and enjoyable. My parents feel happy with their purchase.
Zahra was a very pilite and not pushy , did seamless transaction!
Ana's service was outstanding. Ana is kind and professional.
Alex was a great help,provided plenty of options with great detail. Very friendly.
Ana Gomez is courteous, knowledgeable, and most professional as well as patient. She is an outstanding sales person at your Cerritos Ashley's Store. My wife and I were visiting our son's family and we felt most welcoming since we drove up from San Diego. She deserved my Bravo Zulus for a Job well done! She deserves a raise!
Great service Ben lopez
Ben Lopez did a great job assisting me purchase a dresser at Ashley Furniture!
Milan was great and very helpful!
My daughter and I visited Ashley’s today looking for a particular bed frame. When we arrived Ana greeted us, and immediately started helping us locate the frame. Unfortunately, it wasn’t there but she did place the order for me online. As she was ordering my bed, my daughter and I were looking around and pointing out all the different pieces we wanted. Ana without hesitation continued to help us, and found us some amazing discounts for some of the pieces as they were discontinued. The entire time Ana was patient, kind, and definitely welcoming.
I was helped by Kevin and he gave me and my family amazing service I could not be more greatful for his help
Ben lopez was awesome !!!! I was in and out of the store … thank you Ben
Milad helped us find the perfect couch for our living room . We are happy . Thank you very much.
Sal was great! He helped us and answered every question we had. Great staff here thanks Sal!
Purchased a dining table and coffee table from this location and Ana Gomez has been a huge help! Made this the easiest decision ever. We will most definitely be back for any future purchases
Zahra was awesome! Attentive, knowledgeable, and patient!
I purchased a tv stand on April 20 and the sales representative Donna said that I will get delivered between 7-10 business days. I called to get a tracking number and they are saying that it will not arrive until June 3rd or after. And I called the stores to cancel the order and the lady who answered my called said that she couldn’t cancel my order will not be purchasing anything else from here.
Excellent service!
Ran into Zahra and she helped us get exactly what we asked for and great discounts. She was very professional and personal.
Went to Ashley Store in Long Beach Ca and had such a pleasent experience !!!!!!!!! 10/10 we were greeted and helped by Andrew Lint. We told him what we were looking for and thats when we were presented with a few different options. We ended up finding the perfect Queen Bedroom set and buying it. Thank you we will most def be back
Very helpful I appreciate her!
Amazing service.
Marcelo Mejia is an excellent service customer service representative and was super friendly. I will recommend coming to this place because of him.
ZAHRA IS AMAZING SHE IS SUPER HELPFUL AND EDUCATED ABOUT THE PRODUCTS HERE AT ASHLEY’S A ➕➕➕➕➕
Adrian was a wonderful salesman. He make you feel comfortable and very welcoming and informative on all the products.
Kevin at Ashley was wonderful good customer service will be back looking for him again for more purchases
Ben Lopez good customer service
Excellent service giving to me by Joaquin. Very patient and answer all of our question. Thank you
Thank you Joaquin for your excellent service
Evan was very knowledgeable and friendly. He was patient and listened to what we were looking for but also provided us with a few other options. We ended up going with a sofa he recommended to us! My family and myself were very happy with his service!
It was the quickest shopping experience ever. Our sales person Mr Gonzales took us right to the sofa bed we were looking for! Can’t wait to get it delivered and set up soon.
Andrea was courteous and professional. She worked out a good bundle deal for me
Both sales representatives were outstanding. Rafael and Adolfo. Thank you so much.
Milad was patient and professional! Helped me find my sofa!
RAFI.... simply the best. Thank you for all your help. I'll be sure to recommend and send your business. Thanks again JFS
Great service. Thank you Sue!
Very Professional and I got what I wanted.
Anna Gomez was awesome and very helpful through the process of looking and buying
Great Service,
Raffling made us feel comfortable and gave us the best deal and customer service. The store Manger in Long Beach was very helpful!
Milad was a great help. He was patient, and informative. A very good salesman.😊😊😊
Very good customer service from everyone in the store Marcelo Mejia was my sales person very nice and informative
Sal was very patient and attentive to our questions and needs when buying furniture for our girl’s rooms. Would highly recommend him as your sales rep!
Friendly, informative, & thorough service by Milad.
Very helpful experience. Ben Lopez was very helpful.
Zahra was very professional and nice.
Bill was incredible! He was very knowledgeable, patient with us, and very pleasant. At no time did he harass us or pressure us.
Rafi was very helpful and patient, explained every detail perfectly, thank you
Ana Gomez was our sales associate and she was very kind and helpful. We ended up purchasing a new dining room table and she made the experience very pleasant. One of the best sales associates we’ve worked with at Ashley’s. 5 stars
Great customer service. Very helpful
Milad was great!
Sue helped us and was amazing! We’ve been going to Ashley for years.
Come check out Ben Lopez at Ashely’s furniture great customer service and prices come now and get hooked uppppp
Mr . Hu was extremely helpful & very informative. He explained all purchases in detail and was very friendly.
Kevin
Zhara helped find us an amazing couch. Fast and very knowledgeable service. Thank you!
Kevin was awesome!!! So helpful and kind and answered all of my questions. 10/10
Thank you Zahra you did amazing 👍
Milad!!!! was so awesome. Me and my wife came in looking for a new sectional couch for our new condo. My Man Milad made it so easy, with his knowledge of certain types of couches and just furniture in general. We end up leaving with a new sectional couch, New King mattress and 2 rugs. Thank you Milad, we will defiantly come back to see Milad.
Milad was friendly and very helpful at Ashley’s location in Long Beach’s
Rafi is good 👍
Kevin is amazing
When we walked in Bill Hu greeted us with a friendly smile and was very informal on all products. He was most helpful and I would recommend him to friends and family. Thank you Bill I give five stars for your service 👍👍
Kevin Johnson thank you
Ben Lopez was amazing from start to finish. Very helpful and patient love the guy!
Alex was an excellent salesman...very knowledgeable and very friendly. Would recommend him to anyone
Sue did a great job in helping us find the perfect shelf!
Ben Lopez best sales person today 10-26-2024
Emily helped us look for couches she was very nice!
Thank you for the help ZAHRA Very nice & helpful.
Ben Lopez was very nice and patient and polite
Great experience with Zahra to replace living room furniture
Milad was an exceptional Sales Advisor he explained everything to me and was really efficient!!
Zahra Super friendly, great attitude and greats saleswoman!! Will highly recommend.
Zahra was very helpful and knowledgeable of the mattresses. She made the sale quick and easy for me.
Ben Lopez helped me with my mattresses very happy
Ben Lopez great customer service.
Ben Lopez got me a good price on my queen mattress.
Excellent customer service!
Benancio Lopez was a great help very helpful and attentive great place and people highly recommended
Ben Lopez was amazing always finding me the best deals and we just purchased a Pempur Pedicure Pro Breeze and another cooling mattress for a deal. Best associate and super helpful.
Ben Lopez good sales person
Rafi was a joy to work with, super helpful and so patient. He cares deeply about his work and it shows! He cares about his clients and will always try to get you the best deal. If you are ever shopping for furniture in the long beach area, you need to come to Ashley’s and ask for Rafi! If i need anything for my new apartment I will definitely be coming back.
Kevin was extremely helpful and polite.
Milad was great at explaining details of the furniture! Very detailed information when it came to my therapeutic mattress . Kira at customer service was amazing and very helpful. Charles helped making my purchase run smoothly.
Great customer service. Thank you Milad.
Milad and Anthony were very helpful. Highly recommend Milad! I’m buying my second Tempur Pedicure mattress and adjustable base!
Milad made my visit and purchase extremely easy, and I appreciated his patience with me rescheduling my appointment with him!!
Customer service was fantastic. The person who helped us (Long Beach CA store), Maricel, showed us a number of items that were what we had expressed an interest in. She gave us time to think things over, gave us information and answered questions. We then looked at more items, etc. Back and forth for quite a long time as we had a hard time deciding! But never made us feel pressured Very friendly and courteous. Wonderful experience. We will definitely go back again to buy more furniture in the future.
Milad did a great presentation. Had patience in assisting me in finding the right fit for my tempurpedic.
Zahra was very helpful thank you
Ben Lopez was great and provided great customer service. Let us walk around and came and answered everything once we were ready. Took care of us great.
Great customer service ask for Kevin, he’s a great salesman who helped us and gave excellent advice
Zahra was very knowledgeable and very helpful. Great customer service!
The sales person Andrew was very helpful with my purchase today and had a lot of patience with my final decision and he was very generous on helping me set everything together.
Bill Hu was very attentive, and very helpful in finding a couch with all our needs.
Kevin was a wonderful help I went into Ashley’s with no intention of purchasing any furniture but thanks to Kevin I walked out with an amazing mattress another thing I really liked is that Kevin was really patient he didn’t mind showing me a variety of mattress’s and didn’t stop until he helped me find the right one.
Sue was a great help!!
Our salesman Ben Lopez stuck with us the entire time we were there, even though we are very indecisive he help us come to a final decision and we are very happy with the outcome.
Milad very helpful and friendly
Great service from Bill and the rest of the staff! Very happy overall!
Great help!
Emily was a great sales person. She helped us find what we were looking for and we will be back!!
Zahra was very helpful finding our item she was very patient with us and she’s very friendly
Milad is great and very patient.Give great customer service
Milad did an amazing job helping us out today. Got everything we needed and Charles helped us out with our purchase but all thanks to Milad. Great service all around. Answered all my questions no problems. Would recommend!
Zahra took care of all of our needs
Ben Lopez good sales person
Zahra made everything easy for us. We are excited for our furniture ❤️
Ask for Evan. He was amazing and patient. We got our living room set and dining set. Great experience.
Alex was Excellent ! In helping Thanks to Alex I'll shop at Ashley again and get the help again from alex
Andrew at Ashley furniture was helpful and patient. Would shop again
If you want a great costumer service ask for Andrea Huarlos. she was friendly she didn't pressures you to buy anything she will give you the best deal she can get for you.
Ben Lopez was extremely friendly, helpful and even negotiated a discount for us. Very happy with our in store purchase experience!
Ben Lopez is great! We come to see him for all of our furniture purchases. He is friendly, personable, and so helpful. Highly recommend if you come in to Ashley’s to ask for him for an amazing shopping experience!
The service here is horrible. I purchased a love seat and sofa recliners and added the piece to be able to also make it a sectional. When I purchased them a manager told me I could do a price match guarantee if I find them cheaper in another store. So I found a furniture store that sells Ashley products and let me tell you, at Ashley's they hike the price over 200%. I went to the store and the manager had to call me back. They said that since the furniture was delivered they can no longer price match when the manager that day told me I had 30 days from purchase. This is the worst place to buy furniture. I only went because of the 60mo. Finance deal. If I had all the cash I'd support small businesses instead of buying at Ashley. They scam you and over charge. Check out West Coast Furniture in the city of Paramount instead. Tell them I sent you. You won't regret it
I want to thank Alex Gonzalez from Ashley, furniture store from the moment we walked in he had a great welcoming smile he greeted us and showed us around He was very helpful and I will come back to get my furniture Thank you, Alex Gonzalez
Good person
Ben lopez good sales person. Anthony good manager.
Worked with Ben Lopez, he was great!
i went in the Long Beach store looking just for two end tabkes, Zoe helped me, was very helpful. A+ for Zoe.
I worked with associate Zahori Rodriguez And I was not disappointed associate provided Excellent customer service was very helpful and explained Thoroughly definitely will be going back and working with this Associate
Donna Black was so helpful. Made the experience easier. Gave so many helpful tips and suggestions to get the perfect price of furniture.
Ben Lopez and Anthony Were Awesome!! Helped me out so much! I Purchased everything I need for my home. They took their time to help me out to find exactly what I wanted!! Highly Recommend Them!!
Donna was great , very nice informative and understood our needs was a pleasure to shop with her and would 100 percent recommend her as a purchasing agent to my friends.
Zahori did a wonderful job helping me chose my dresser. Thank you so much!
Excellent, excellent Joaquin was an excellent salesman and a nice person No pressure Very helpful Did everything I had asked of him. Has earned me as a new customer Tell him John sent you
Very professional Thank you Zoe
Luis Rodriguez helped me out today buying a mattress and adjustable base. Enjoyed the service thank you.
Rafi is awesome! He was able to help us with the right furnitures we wanted at home. Great job! We are definitely coming back to the same location because of him. Thanks for assisting us! Ryan.
Stella was awesome. Helped out a lot. Great sells person.
Kevin was great
Sue was very helpful and sweet.
Kenvin was very helpful very polite, good customer service, he had a lot of paticience with me and explain everything to me, thanks Kevin
Sue was very helpful and knowledgeable.
Kevin was great
Bill assisted me great costomer service kind friendly well-spoken very knowledgeable inspires confidence in sales department all my questions was answered effectively, Bill shows value in this position 1st time shopping at Ashley's and very good experience with Bill
Recently bought a house and kinda overwhelmed with the whole furnishings process. Luckily Kevin took the time and listen to all our suggestions and created a perfect combination that works for us.
Sal Ruiz was awesome really awesome and big on helping and answersing any questions even before I had any questions
Rafi, was super helpful and understanding and I think he’s a sweetie pie. Definitely will come back and shop with again.
Owesome customer service thanks Bill 😊. Great deals.
Stella P. was a great help. She was amazing and very helpful.
Stella and Ana were beyond helpful and patient.
Zahra Help with mattress purchase,
Alex was very patient and helped us get our dinning table and sofa exactly how we wanted it.
Ben Lopez, great service. Took his time never in a rush
Thank you Kevin for all your help today! You were so helpful & mindful. Took the time to show us everything we were looking for and more!
Milad was extremely knowledgeable and helpful will definitely come back to see and give my business with me
Stella is absolutely amazing!! We love her
Stella was great! Very helpful
We had a great experience! We got help and found what we thought was best for us and our space was perfect. We got help from Zarha!!
Stella was so helpful and kind. She was really patient and wanted us to choose the right sectional for us. Very knowledgeable sales woman.
Had a lot of great help from Even and Adrian while picking out a couch with my family.
Zahra was awesome. Great help and good mattress demo.
Zahra was wonderful! Very knowledgeable about the products and fun to work with. Highly recommend!
Great experience! Zahra was extremely helpful and professional.
Thank you Ben Lopez. He was very helpful and assisted us with our needs, will definitely come back for his service. He made sure we were happy with our purchase.
Spoke with Alex Gonzalez regarding the purchase of some chairs, he was very helpful and informative. He did a great job! Appreciate it !
Sue was attentive and allowed us to feel comfortable in our decision making process.
Thank you to Donna Black did an amazing job explaining about furniture for my grandma who really needed a new sofa bed.
Stella is the best. Very helpful
Ben lopez is a really good sales person. Manager Anthony is awesome
Zahra was amazing! I called the store to ask if a sofa was in store and she went above and beyond to assist. She informed us she had the same sofa in a different color and that we should come in to test. She is the only sales rep after calling 4 Ashley stores who offered to go beyond. Because of her, we drove in the rain and made the purchase. Thanks Zahra.
Zehra was very kind and helpful!! She was patient with us and helping us receive the best couches !!
Just purchased 2 bedroom sets with help from Kevin Johnson who is very knowledgeable and helpful during the process. He was recommended by my sister who also purchased numerous furniture pieces from him as well. I would highly recommend his assistance!
Milad was very patient with answering all our questions and found us the right bed, mattress and other furniture to go with it for our guest room. Overall we had a wonderful experience with Ashley!!
Emily was great, thank you for all your help.
I came in to Ashley’s furniture store to browse and my sales man Andrew was the best, helpful and not pushy. I was so pleased that he gave me my space to browse and shop but was near by for any questions. So happy with my purchase and his service!!
Emily helped show me product
Zahra is a great sale representative.
Great services Mila’s was very knowledgeable and helpful !
Emily assisted me with my sofa purchase. She was amazing in answering all the questions I had. Go see Emily!
The Salesperson Andrew was amazing. He took the time to help us with all of our needs as well as my husband found the dresser and nightstand that he liked, and we bought it. We will definitely tell others about our experience with Ashley!
Rafi is a standout salesman who consistently goes above and beyond to ensure a fantastic customer experience. His approach is both professional and personable, making you feel completely at ease from the moment you begin interacting with him. What sets Rafi apart is his exceptional ability to listen to and understand his customers’ needs, providing tailored advice and solutions that truly resonate. His dedication to customer service is evident in every interaction, leaving a lasting impression of trust and satisfaction. If you're looking for a smooth, enjoyable buying experience, Rafi is your go-to. His expertise and genuine care for customers are what make him truly great at what he does.
Great customer service!
Zahra helped us out. She was very knowledgeable and helpful. We are very happy with our furniture. Thanks
Sue was very helpful! She helped us find the couch for our new home.
Alex Gonzalez was awesome and informative in all questions I had that we left what my family wanted.
Alex was very helpful. Thank you! Can’t wait to sleep in my new bed!
Bill did a great job helping us and worked with us on pricing and delivery!
Ben lopez good person very helpful. I will come back.
Zara did a fantastic job. Very professional.
Kevin
Ben lopez is the guy who helped us out he was very helpful and informative! Came here to get a couch and found the exact couch that fit our home. Get prices also and the cost for shipping and assembling the couch was way cheaper then other places we been too. So glad we came here
Sue is an awesome sale rep. Very helpful
I bought some beautiful new couches from Ashley that I’m super excited about. Zahra helped me the whole time and she was very patient with all my questions and requests. After I had some time to think about what couches I wanted, I called Zahra and she was able to put together my entire order and process without going back to the store. It was super easy and convenient. I can’t wait to get my new furniture!
Ben Lopez was super friendly and helpful! We were searching for a new sofa bed and he showed us all the available options and didnt mind all of our many questions. He made sure we were happy and let us try out the mattress before we decided on anything. Overall very happy with our experience at ashley furniture and especially with Ben! 10/10
Ben Lopez was very helpfull and friendly. Excited for our purchase, thank you
Ben Lopez very helpful and kind and knowledgeable
Zahra was amazing!! 👍🏽👍🏽👍🏽
Ben Lopez was an amazing salesman. It went above and beyond to assist me and my brother find the perfect bed for my elderly mother. Ben provided outstanding customer service !!!!!!
Rafi, helped me find the type of bed and mattress that I needed. Very knowledgeable. Thank you
The sales associate, Andrew, was patient and knowledgeable. I will be back.
Sue welcomed me at the door. She showed me everything I asked for. She is friendly and very helpful!!
I feel compelled to share my profound disappointment regarding the aftermarket sales service provided by Ashley. My recent encounter with them has left me feeling completely neglected and disregarded as a customer. Approximately a month ago, I contacted Ashley to address a pressing issue concerning my bed – a broken rail. I stressed the urgency of the situation, emphasizing that my wife, who is nine months pregnant, also relies on the bed. The potential immediate and severe harm this could pose to both her and our unborn child was a matter of grave concern. Despite clearly articulating the urgency of the matter, it took Ashley an entire month to address the broken rail. Throughout this entire ordeal, Ashley's treatment of us was subpar. Rather than promptly attending to our issue, it appeared they attempted to deflect us by passing us onto another department. Even if the initial sales representatives were unavailable due to personal emergencies, there should have been a streamlined process in place to escalate urgent cases like ours for immediate attention. To compound matters, Ashley failed to keep us informed about the status of the replacement rail. Despite our repeated attempts to reach out, we received no updates regarding when the rail would arrive or any progress made. It was only after I initiated contact once again that I was informed of the rail's arrival. The lack of communication through calls, texts, or emails regarding its delivery was deeply disappointing. Furthermore, Ashley had promised to arrange a deduction for the monthly payments we were making so that we could purchase our own bed support frame. This was to ensure the durability of the bed frame and mitigate the risk of any potential injuries resulting from another breakage while lying on the bed. However, since March 18, 2024 (Monday), there has been no follow-up or communication from their end regarding this matter. In conclusion, my expectations of Ashley were not met. Given the urgency and potential risks involved in our situation, I had anticipated a much more proactive and attentive approach from their customer service team. The delay in action, poor communication, and unfulfilled promises have left a sour impression on us. I sincerely hope that Ashley takes steps to improve its customer service procedures to prevent others from experiencing similar disappointment and frustration in the future.
Great customer service from Andrew.
Worked with Milad on the purchase of a Bunk Bed for our kids. He was extremely helpful and patient. He made the process extremely easy and stress free. Thank again Milad!
Andrew was great!
Rafi, Chris, and Justin were very helpful. Helped with a price match and got my dresser ordered and delivered within days.
**Disappointed Customer Review: Ashley Aftermarket Sales**I have to express my extreme disappointment with the aftermarket sales service provided by Ashley. My recent experience left me feeling utterly neglected and disregarded as a customer.A month ago, I reached out to Ashley to address a critical issue with my bed - a broken rail. I specifically emphasized the urgency of the situation, explaining that my wife, who is nine months pregnant, was also using the bed. I emphasized the immediate and serious harm this could pose to both her and our unborn child. Despite this urgent plea, it took Ashley an entire month to replace the broken rail.Throughout this ordeal, we felt treated poorly by Ashley. Instead of promptly addressing our concern, they seemed to pass us off to another department in hopes of deterring us. Even if the salespeople we initially contacted had encountered personal emergencies, there should have been a protocol in place to forward urgent cases like ours to the appropriate party for immediate assistance.What's more frustrating is that Ashley failed to compensate for the lost time. Instead of making the necessary arrangements to rectify the situation promptly, they simply directed us to contact their customer service. This made us feel insignificant and undervalued as customers.Adding insult to injury, Ashley didn't bother to keep us updated on the status of the replacement rail. Despite our repeated attempts to reach out, we received no communication regarding when the rail would arrive or any progress updates. It was only when I reached out to them again that I was informed the rail had arrived - no call, text, or email to inform us of its arrival.Furthermore, Ashley promised me that they would arrange a deduction for the monthly payments we were making so that we could purchase our own bed support frame. However, since March 18, 2024 (Monday), nobody has reached out or provided any updates on this matter.In conclusion, I expected better from Ashley, especially considering the urgency and potential harm involved in our situation. The lack of immediate action, poor treatment, lack of communication, and unfulfilled promises have left a bitter taste in our mouths. I sincerely hope Ashley reevaluates its customer service procedures to prevent other customers from experiencing similar disappointment and frustration in the future.Case 08977114
Very helpful and knowledgeable.
Amazing service, great selection, great prices. Great Financing options. Highly recommend.
Alex at the Long Beach store was very helpful, courteous and most importantly honest. Highly recommend asking for him to help you out.
Alex Gonzales made our experience very smooth . Thank you for all your help! Great customer experience. We felt very comfortable shopping with him.
Ben Lopez has been a great help He was so helpful!
Patty very attentive help, very friendly.
Patty was very helpful and answered all our questions about our counter top measurements and offered nice advice for some decorating tips and
Thank you Donna for helping me find my table for my new home! Excellent service.
Zahra was really helpful and really easy to talk about what i purchased
Very helpful did everything she could to help.
Thank you, Zahari for a fantastic experience with Ashley furniture.
Rafi was very helpful without being pushy while we were looking for our couch! Answered all of our questions and helped us find the best fit. Chris helped us get out the door quickly and smoothly. Will definitely return for future furniture needs!
Thank you Bill for great service and finding my forever couch!
Sahra is a good sales person. Friendly and good customer service.
Milad was amazing, very knowledgeable of his products and I will definitely return to purchase my future mattress with him. I will highly recommend him to any of my closest friends and family. He is a great employee and asset to this company.
Mr. Kevin demonstrated exceptional salesmanship during my recent visit to your establishment. His approach was devoid of any pressuring tactics, allowing me to peruse the products at my own pace. Mr. Kevin's extensive knowledge of the product line was evident as he provided valuable insights into the durability and longevity of the items I was considering. He addressed all of our inquiries with professionalism and efficiency. As a result, I was able to complete my purchase swiftly, concluding my visit to your store within a mere fifteen minutes. I extend my sincere gratitude to Mr. Kevin for his outstanding service.
Zahra is great She is very professional and gave us a great advise and fantastic customer service
Kevin was helpful, efficient, and personable. Enjoyed working with him to purchase my couch and loveseat.
Zara was helpful when we went in for a specific sofa. She showed us and gave us options. Very nice. Very satisfied.
Assisted by Milad. Received helpful service.
Sue was great . Met every need for me and my family. We are very pleased
Ben is great salesperson, never felt pressured or felt hovered.Had a great experience, very knowledgeable and courteous. Excellent service, highly recommend him.
Went in to purchase a new bed and mattress. Alex Gonzales greeted us immediately and was ready to help. In just a few minutes we were set up and ready to go - thanks!!
Ms. Patty was so kind and knowledgeable of all things ASHLEY!
Sue was a very friendly and helpful worker! She helped with a price match I needed. Overall, great customer experience!
Stella and Anna were just absolutely amazing in helping me find all of the furniture I needed, worked with me in finding all the right prices, thank you so much!! 😊
Bill and Chris were amazing!
We have used Kevin in the Long Beach store for a few years now. He’s knowledgeable, helpful and very nice.
Zahra was amazing, showed me the purple mattress and ill definitely be coming back to buy. Thank you
Ben was so kind and helpful. Was able to answer all my questions and got us what we wanted at a great deal. No hassle, which is what I love! Also, thanks to Anthony for the deal.
Zahra is the best!
Zahra was great, very professional and consultative.
Sue was great! She greeted us at the door and was quick to find us 3 options for a couch. Sue was so friendly and knowledgeable on the different options across the showroom. Great warranty policy, 4-day delivery, very satisfied. 5/5!
Zahra was amazing with my first Sofa purchase! She Greeted me the moment I walked into the store. I told her what my budget was and what I wanted. She promptly got to work to making sure I got exactly what I needed for my home. She worked quickly and VERY VERY patiently with me understanding I was with limited time. Zahra made the experience as if I was shopping with a friend I will definitely be returning soon to finish furnishing the rest of my home
Zahra was our helper and she kind, helpful, and very professional. She’s the best.
Ben lopez I had a good experience in this place
Nevery buy anything from this store. They are fraud. They selling you warnty abd telling you everything will be covered. But when you call the warnty department they making all kind of excuses. No star for this store. And I will never buy from this store. I spent about 7000 dollar. Now warnty is not covered. Stupid. I am going to complain To BBB also
Zahra helped me from the moment we walked in. Excellent customer service. She helped me every step of the way. Highly recommended
Zahra gave me good advice because I am pregnant on an adjustable base .will help me throught my pregnancy.
Was looking for leather reclining living room furniture, love seat without center console. Met with the most awesome associate, Zahra, her energy, compassion and design knowledge helped us choose the right furniture for our needs. We also went back and purchased bedroom furniture. Zahar and her manager were so great to work with, look forward to shopping for other rooms soon. I totally give the location and staff a 10 out of 10.
Adolfo was amazing and had excellent customer service in our experience.
Ben Lopez was a great sales and helper
(Translated by Google) Very good service, Ana Gomez helped us a lot. (Original) Muy buena atención nos atendió ana gomez nos ayudó mucho
The sales rep Ms Donna at the long Beach store she is an amazing person and she convinced me into buying from the store and was of a big help in making good choices. With Donna guiding you in the store you won't make a wrong choice. She makes sure you get the value for your dollars 💸 💵 . Don't fail to ask of Donna whenever you visit Long Beach Ashley furniture store.
Purchased a sleeper sofa today with the assistance of Rafi. He was a great help.
Rafi was a great help. Gave me a relaxed feeling working with him.
Andrew was very helpful and showed me around and found me what I was looking for
Great customer service. Wonderful products, good pricing, and.m Mika’s is a representative of the company. We will come back again!!
Great experience. Alex Gonzalez very helpful and answered all of our questions. Also very welcoming and knowledgeable.
Bill helped me so much Amazibg with help
Alex was so awesome! He greeted me with open arms and showed me the wonderful furniture they had to offer. I just want to thank Alex for being the best help of all times.
I honestly just felt the person was trying to sell me so hard. I hear employees talking about commission on the floor. I’m there to spend money there was no need to follow me around the store and monitor my shopping experience. I’ll come grab you if I have a question. I only bought the bed frame because it is what I needed. Had nothing to do with the service I received.
(Translated by Google) Everything is excellent. Thanks to mr. Adolfo Gutiérrez for his kind service. The furniture is beautiful. (Original) Excelente todo. Gracias al sr. Adolfo Gutiérrez por su amable servicio. Los muebles son preciosos.
(Translated by Google) Exceptional service. Thanks to mr. Adolfo Gutierrez for his kind service. I love Ashley store. My favourite store!! (Original) Un servicio excepcional. Gracias al sr. Adolfo Gutierrez por su amable servicio. I love Ashley store. Mi tienda favorita!!
Stella Peralta was very knowledgeable, funny, and patient. She helped answer any questions I had. Anna was being trained, but was also very helpful.
Stella and trainee Anna were marvelous and made buying our mattress super pleasant and easy!
Kevin was awesome a real big help. I will be returning again
Janeth was patient and courteous to us even we changed our choices multiple times to find what works best for us.
Kevin was amazing!!
Bill was very very helpful and explained everything very well
Zehra was amazing! Attention to detail
Ben was very helpful and quick with our purchase, it was my first experience in the store and I will definitely comeback.
Great customer service. Very knowledgeable.
(Translated by Google) Ben Lopez (Original) Ben López
Zahra was very helpful
Milad Was Amazing! Has Great Customer Service Amazing Service. Thank You For The Dedication.
Zahra was very efficient and professional.
Thank you zahra for your help great experience
Zahra was pleasant and knowledgeable. An Easy sale
Ben Lopez was an AMAZING gentleman. He was patient and very honest with us regarding comfort levels on everything we came to purchase. He stayed with us from beginning to end. I strongly recommend Ben when needing a knowledgeable saleman at Ashley's.
Zahra was terrific and very profetional
Zahra and Janette helped us with looking for a couch. Easy financing and quick process
Ben Lopez was very helpful and very honest. Definitely coming back and buying from him again!
Excellent excellent customer service I had a great experience with the sales rep Rafi soon as we walked in we locked eyes and that was that . He was very patient with us and understood our needs . We also worked with the customer rep named Justin he has excellent customer service skills and got the job done . I really appreciate them both for the excellent customer support and communication and giving us the understanding. I hope there boss sees this … if you come in the store ask for Rafi he will help you out .
Great service Zahra was an amazing assistant
Zahra is the best .. ask for her assistance
Ben Lopez was a very pleasant & professional sales person.
Ben Lopez I had a pleasant experience
Rafi was our salesman. His customer service and was excellent. I would recommend asking about Rafi when you walk into Ashley Store. Keep up the great service. Thank you!
Rafi is an excellent salesman. He is knowledgeable about his products and has a great personality. We enjoyed shopping with him as our assistant.
Chris ,Anthony(boss) and the beautiful Sarah it's really nice kind and helpful. Thank you for all your help and support you guys above and beyond keep up the good work and helping people
Alex was helpful in our headboard/bedroom set search.
I visited Ashley furniture store today and Chris and Milas were very nice and were able to help me find what I was looking for. The overall experience was great!!!!
I was attended by Milad very efficient and respectfully helped me.
I cannot stress how important customer service is. My wife and I recently visited this location because we needed replacement screws for a table we bought from this exact location a few years ago. Since we weren’t buying anything, the staff gave us a cold shoulder. The staff member that “assisted” us looked very annoyed and unwilling to help. My wife had to tell this young man the model three times before he actually typed it in the computer. He then gave us the phone number of where to call for the replacement. My wife explained that she’d been in contact with corporate who then directed her to the store, and the staff member said that this particular store doesn’t have a manager so they don’t have access to be able to order the parts. While that’s understandable, it doesn’t give them a reason why to treat us as an inconvenience. Ultimately, we’ll never buy from this location as their customer service is poor at best.
I purchased a bed I ask the sales representative to help me select the correct foundation base on the mattress and bed I have selected, Ashley deliver the bed 30 minutes before the time schedule so I had someone else open the door. When I got home I realized the foundation and mattress was to low for the bed calls Ashley spoke to sales rep Sally and didn't want to fix the problem even though they are the ones who recommended n selected the bed foundation. The manager was to busy to take my call, corporate office didn't do anything either. I purchase two beds over 2300 dls. They didn't fix the problem, I will never buy from them again.
Patty was wonderful and answered all of our questions. Highly recommend her for any questions and suggestions you have.
Thank you Andrew Lint for bedframe awesome work
Milad was great! Explained everything in detailed, has a lot of patients, and a great listener!
Zaira was very helpful
Zara greeted us from the beginning. Followed up with us and assisted us with our initial purchase. Very knowledgeable and professional. Also patient with all our questions.
Ben Lopez was really helpful and not pushy
Ben Lopez is wonderful.. Very fast service …
Very easy experience and quick to get the furniture I wanted. Was helped by Milad during the entire process!
Alex was the associate that helped me with my purchase. He was very kind and patient even thought I didn't buy anything the first time we met. He gave me his card in case I returned. It was his patient yet available sales approach that made me want to return back to him to make my purchase.
Ben was extremely helpful, took care of us fast and very effective at Long Beach site.
Patty was exceptional. She catered to our every need, and we found everything that we were looking for. She was so nice and she helped us out with whatever we needed and asked. We will definitely be back here again
Came in and Bill offered great service very knowledgeable and friendly!
Zahra was an amazing customer service help! She was kind and very personable. I was very please with my purchase through Ashley with Zahra!!
Just bought a nice leather couch set and a purple mattress. Kevin helped my husband and I, and he was amazing! Kevin knows the products well and made good recommendations for what we needed.
It was a great time in the store, having Miland helping us of choosing the right set for our leaving room. Thanks to Milad
Really helpful and very clean. Everything went well, had a great experience overall within 10 minutes!! Really efficient!! Thank you Rafi 😎
Rafi was awesome. We came in he got us what we needed. Loved his personality!!! Thank you for helping us
Very welcoming and helpful. Ask for Ben Lopez he went above and beyond walking us through and helping us out with our purchase
Kevin was absolutely the best! He helped us with color tones, sizing our rooms and picking out a mattress based on just a few descriptors!! I highly recommend Kevin for your decorating needs!!
Excellent customer service (Zahra) 😊
Bill Hu is amazing super nice , very knowledgable made us feel very comfortable not rushed .
Kevin is fantastic!!!
Zahra was so helpful helping me find my new couch!
Ben Lopez and Adolfo Gutierrez helped us out with our couches and bed room set!
Zhra was so patient and amazing. Awesome experience ! She was so patient even with our crazy kids running around and jumping in beds she made it work and we are once again happy customer !
Ben Lopez! He is the guy to help you with all your furniture needs! Very knowledgeable and professional.
Kevin did a great job helping my daughter find the perfect mattress with her back pain. He was very knowledgeable on the products they have.
Ben Lopez - very personable, attentive, knowledgeable, helpful, not pushy!
Awful furniture, cheap fabric that releases lint all over my clothes. The legs are of the sofa are made of plastic. Second day using our sofa and one arm side is making noises, it sounds like plastic cracking. The worst part is that there is no way to return it because of their policies. So be careful and make sure about your purchase because this people is selling cheap and bad quality furniture.
Zahra was very helpful
Ben Lopez was amazing. Extremely helpful. Helped with great payment options and presented all the best deals. He goes above and beyond
Ben Lopez was great. Got my beautiful recliners
Zahra was amazing, she helped us get what we needed and she was very informative and professional. Nice store and furniture. Thanks for everything.
Sahara was so amazing. Great customer service.
Ben Lopez was amazing and vefy knowledgeable
Very friendly and patient with all my questions before making my big purchase. Thanks Stella
Sarah was great with her customer service and helped me make it happen with my bedroom set. Thanks!
Sara was very good sales
Milad was very helpful and knowledgeable. Made it a very nice experience.
Sales rep Kevin was helpful and knowledgeable about the products. He helped figure out what would go good with our current layout.
Rafi was great, amazing customer service. We are repeat customers and will definitely be back!
Milad was efficient, knowledgeable, and patient. Would definitely recommend coming to see him at Ashley for a quick and easy experience with no pressure.
Andrew was awesome! Great demo for purple mattress! Can’t wait for our delivery! Thank you for all your help!
Had a great experience. Patty was very well informed on the products and the store manager was a great help as well GM
Ben Lopez was very help full amazing costomer service
If you decide to shop at Ashley Furniture Please ask for Stella ..she was amazing and even got us a discount ..overall great experience.
Rafi was excellent no pressure at all!!
Great store and good price.. thank you Janeth for the assistance !!!!
(Translated by Google) An excellent furniture store, very friendly employees, especially Milan. (Original) Una excelente muebleria, los empleados muy amables en especial milán.
Andrew was very helpful and kind helping us find what we were looking for.
Donna was amazing!!! Great customer service. I will be back!
Zahra was very professional and gave us so much input and advice on what we needed for our furniture set. Our experience was both pleasant and informative. Thank you, Zahra.
Had an amazing experience with Bill. Got a great deal on a sofa and a recliner. He was very knowledgeable and very patient with not only me but my family. He helped us find exactly what we were looking for and what we wanted.
Ben Lopez was fantastic for us today! I hadn’t expected to shop at Ashley Furniture (was going to a different store) but when I walked in Ben was able to give us exactly what we were looking for quickly and with no pressure at all. Ben was an absolute pleasure to work with. Ashley Furniture is luckily to have an associate like him working.
Ben Lopez was extremely helpful in finding everything i needed!
Milad was very helpful and informative. I felt comfortable dealing with him. Thank you.
Love Ashley store in Long Beach is amazing Kevin was great salesperson he was very helpful and very informative will definitely come back
Milad is excellent sales, he is very patient and helpful during the transaction
Milad was awesome 🏃🏽
Came to look at furniture never expecting to buy anything. Patty me is at the door and guided us to the furniture that meets our needs and budget. It was a pleasure and picking furniture was a pleasant and as easy as pie! Thanks Patty!
Rafi was knowledgeable of the inventory and helped my mom quickly find what she was looking for. Very personable as well.
Friendly and great customer service!
I am absolutely thrilled I came to the Ashley’s location in Long Beach! Zahra was so personable, helpful, and made the process so easy!
Bill was very helpful and there was a wide variety.
Sal was so helpful throughout our trip to the store. He was very friendly and personable and even made shopping fun. He answered all our questions to completeness. I will most definitely ask for Sal if I return.
Sal was such a great support! He was able to answer all my questions and had a lot of knowledge. I will definitely be coming back and ask for Sal every time!
Andrew was the best
Awesome experience working with Mirad, gave us lots of space to shop around but was there to answer any questions and give suggestions as needed. Made this experience simple and quick. We found pieces we loved in our price point. Will definitely be coming back when the need arises.
Ben Lopez Excellent Help
Ben lopez great help
Milad was great he made it easy for me to purchase
She was awesome
Zara deserves a raise .. she was very helpful
Zahra was amazing today. I’m so excited!!!! She was extremely helpful and knowledgeable. I appreciate her so much. I’ll be referring all my friends and family to her and this Ashley store.
Listen to the reviews. The warranty is a scam. DO NOT BUY FROM THIS STORE.The workers are commissioned based so they will try to up sale you. Go to Living Spaces first, soooo much more inventory and for a lot less!
Amazing service with Zahra, I recommend her
Rafi helped me with my home shopping experience. Not only was he very knowledgeable, he advised me to try different mattresses to get a feel for what suits me best. In the end, I settled for furniture, in which Rafi threw in perks to make my purchase a better deal. Rafi, along with the Ashley staff (from front associates, to management, to Chris that rang me up) make you feel like a valued customer. Highly recommend!
Ben Lopez great service
Their in-store the staff is kind and willing to help. But overall their customer service is lacking. I don't recommend buying from Ashley's. If there are any issues after a purchase, the burden is on the customer to figure things outs. The information I've received from calling both the store directly and the 800 number is inconsistent. Its frustrating, and honestly not worth the headache. Over the years I've purchased from Ashley's and Living Spaces. So far in my experience, Living Spaces has better customer service both pre and POST purchase.
My wife and I had an Amazing experience at Ashley Furniture. We were met by Milad at the front door. He let us know he was available if we had any questions. When we did he was very knowledgeable. We did not buy anything at first. But went to dinner and discussed our items and Milads excellent customer service. After dinner we went back and made our purchases. Then next day we decided to change and add things to our order. Milad had given us his information and we contacted him. When we got to the store he was ready and all ready had things pick out for us. My wife and I are so pleased with the shopping experience from Milad and Ashley furniture.
Ben Lopez made everything quick and easy! Thanks guys!
Stella was amazing at helping my daughter find a dresser for her baby nursery. Martha was amazing too. They were so personable and friendly. Top notch service.
Donna was an amazing helper! She went above and beyond when it came to finding us the perfect sized couch for our new place. Highly recommend asking for her with your furnishing needs!
Mulas was super helpful with the purchase of our daughter’s bedroom set!! We came in for a bed frame and came out with a temperpedic! Love it!
Joaquin was super patient, friendly, and easy going. He helped us with all questions asked about products. Finance was very friendly too!
Excellent customer service with Rafi!
Ben Lopez was great. Extremely knowledgeable and got me what I needed quickly and also got me a great deal. Did not try to push more than what I needed. Go see this man when you visit this store.
Zahra did a great job working with us. We recommend her for your Ashley’s Long Beach shopping.
Kevin was super helpful and patient! He helped us select some furniture on a budget. Thank you!
He had so much patience for us on deciding thank you
Awesome service, Stella was great at helping us finding a new couch!
My husband and I came in the other day and were looking for a temporary couch until we move into our new home. Sal was our salesman and was extremely helpful. He showed us a few couches and found exactly what we wanted. Now that’s the kind of salesman that knows what’s in his sales room! He explain to us about time and delivery. Sal is definitely the salesperson to help you out Thank you Sal!!
Ben López help me very good service!
Zehra was wonderful, efficient, and the easiest sales person!
We had a great experience here at Ashley's. Make sure you come in and ask for Bill Hu. Gave us a great deal on our selections and was beyond helpful. He left us alone to wander around the store without hovering, but was around as soon as we needed help. Great Service by him.
Ben Lopez was great very helpful
(Translated by Google) Adolfo's experience was very friendly and attentive, very grateful to him. (Original) La experiencia de Adolfo fue muy amable y atento muy agradecido con el
Helped by Adolfo, Rafi, and Chris. Quick and no pressure.
Came to Ashleys and Ben Lopez rushed to help us out. He was so helpful and nice
Zahra and Anthony were so helpful and accommodating! I had a terrible experience in Culver City and they more than made up for it and made it right!
Amazing ! Zahra is great ! She helped me get approved super quick ! She has the magic touch !
PATTY WAS VERY helpful
Zahra was the best, got a good deal and an amazing bed. Thanks!
Kevin is fantastic and helped us get exactly what we were looking for and then some!
Our first time here and the staff is very helpful. Bill was very helpful and courteous. You get a dedicated salesperson to assist you all the way.
Milad was very professional, informative and made our transaction go smooth. We will definitely come back and ask for him again. 👍🏽
Thank zahra
Bill was amazing when we stopped by he explained all bed sizing and measurements witch was very helpful
Kevin provided excellent costumer service. Explained the different options and details, very friendly 10/10!
Milad was very efficient, fast and super helpful on getting what we needed
We came in to look at recliners Rafi asked us about the chair that is broken rafi immediately looked up our order from 4 years ago he informed us the chair is still under warranty ! Rafi provided all the information we needed to either get it repaired or replaced ! Rafi could have easily sold us another chair and made a commission - Rafi was honest and provided great service ! Ashley furniture should be proud to have such a salesman with integrity ! I will shop at Ashley again and ask for Rafi!!
Stella was amazing I will recommend her to all my friends and family
Ben was amazing with helping us purchasing our new couch. I would definitely come back.
Ben was amazing. Quick and easy transaction to purchase our new home couch set.
Met all our needs
Andrew was really helpful, when I can find a table I like I will definitely give him a call
Great customer service from Zahara
Ben Lopez was so helpful and made my purchase very easy
Zahra exceeded expectation. Great customer service!!
Emily helped us find exactly what we were looking for, thank you Emily. We will be coming back for all our furniture needs.
Zahra was awesome! Five stars for her service and time. I definitely recommend her for your future shopping experience!
Stella Peralta was so helpful and funny during the whole experience! I'll be coming to her always now!!
I really enjoyed coming to the store only because of the associate I worked with her name is Zahori she provided excellent insight on product. Also wonderful customer service I was never lost in conversation with her show me all the selections of what I was looking for and great prices as well.
Zahra gave me great service. Really appreciated her assistance.
Ralphy has such great customer service! Super friendly and accomodating.
Ben Lopez was amazing and attentive to my needs, did not make me feel uncomfortable or did not push any sales on me. Thank you!
I am moving out of state and came to Ashley in Long Beach to pick out some furniture that is also available there. Even though Rafi knew I was not able to buy here, he took time with me showing me around and helping me out. If you need new furniture, come to Ashley at The Towncenter and ask for Rafi!
Rafi ge is amazing guy and he very professional and friendly please visit and ask for him
Milad was very helpful. He went out of his way to assure we had the perfect fit for our new home. Great service!
Joaquin A. Is amazing! He made this whole process convenient, easy, and follow-up was great!
Thank you for providing exceptional customer service, Kevin. Your assistance in selecting furniture was greatly appreciated, and we value your patience and support throughout the process. Teresa and Johan
Alex Gonzalez was super helpful and friendly at Ashley’s furniture. He was able to answer all my questions.
Bill showed us all our options in all different price points and was very helpful
"I recently had the pleasure of interacting with the customer service team at this store and Adrian help me, and I must say, I was thoroughly impressed. From the moment I reached out with my inquiry, I was met with prompt and courteous assistance. Not only did the representative address my concerns quickly, but they also went above and beyond to ensure that I fully understood the solution provided. Their patience and professionalism made the entire experience seamless and enjoyable. Overall, I couldn't be more satisfied with the level of service I received. Kudos to the entire customer service team for their outstanding support. I will definitely continue to recommend this store and Adrian to friends and family, knowing that they'll be in good hands."
Thank you Sal and Martha for making my experience a positive one. I appreciate the time and patience you both demonstrated in ensuring my needs were met. My family is a huge fan of Ashley’s Furniture and in combination of services like this, we will definitely be back!
I had a complicated order with Acima. It was very frustrating and time consuming. Luckily I spoke with an agent, Justin, who took the reins and settled things much quicker than I would've been able to. Thank you Justin!
Alex was awesome. Pressure free experience that is something I always look for.
Bill Hu is great. Answered all of our questions. He showed us every option possible. He was patient and made sure we were taken care of throughout the whole process. Thank you!
Zahra, was great. She took her time to show us all the furniture we were looking for. Very friendly sales Rep. thank you
I came back to Ashley’s to buy a dining table. I was greeted by Ben Lopez and Selo. They both made our experience incredible. They went above and beyond to help me get the right table for our place. Ask for Ben Lopez and make sure to also meet Selo, we highly recommend them. You won’t be disappointed. We are coming back!
First time being at this Ashley’s (Long Beach)! And I absolutely loved it!! It has a lot more options and the salesperson that helped us was very kind. I recommend Joaquin!!
Kevin was very polite, patient and helpful with my purchase.
My fastest visit to Ashleys was thanks to Ben Lopez. He helped me out and got the items at the best price.
Bill was great with helping us and took his time. He was able to deal with all the time we took to decide and was very patient.
Salesman Kevin welcomed us with a positive attitude. Although he was assisting another customer, he answered a couple of questions we had. After finding the right furniture item , we were happy with the purchase we made and it all had to do with the positive welcome upon arriving.
Walked into Ashley and Bill Hu was very welcoming! He was very speedy with what I was looking for. He was very thorough in explaining a breakdown of my cost and I was out of the store within 20 mins. Ask for Bill as he is truly a time saver!
Ben Lopez was such an amazing help on getting our new house set up with a full furniture set!
Mills was a great help to us when we came to the store to find a dining set. He was kind, no pushy, helpful and efficient. If you are looking for good furniture, come to Ashley Furniture and ask for Milad.
I went into Ashley store in long Beach Ca for 2nd time. Had a great experience with a sales representative name Zahori. From the moment I walked in the store, Zahori greeted me, ask if I need any help. I told her I was just looking. I'm interested in a set of bar stools. I actually bought a sofe and chair. Great experience Zahori so perficional, kind and willing to help me keep it in my price I went back two days later, and Zahori actually help me find a set of bar stools. Unlike my 1st visit, I was very disappointed no one greeted me when I enter the store, I walked around looking for help, no one acknowledged me.i walk right out the store feeling as if my business was unwanted. But I really appreciate Zahori customer service outstanding......
Stella
I came into the store with someone else for a couch and I went to look at the purple beds. The staff was very nice and helpful let use try the purple mattresses. Andrew was very helpful and walked me through everything. Everyone was so helpful and tried to give you the best deal they can.
Kevin was very attentive and made sure we had all the information we needed to make a decision for our new furniture. Would definitely come back again.
Ben Lopez helped us out. Was able to help us find the perfect piece for our living room. Was very patient with us.
Came here looking for a new couch and end table for our new place. Alex Gonzalez was such a huge help and very knowledgeable. He was extremely patient and answered/addressed all of our questions. I would highly recommend this location if you are looking for new furniture. We will be coming back in the future. Thank you for the pleasant shopping experience!
Bill was very nice and helpful with getting right furniture
Zahra was magnificent
Zahra was a great help with our table purchase! Thank you!
Zahra. Great customer service and recommendations for pets and couches! My cats likes to scratch and she made a great recommendation to help with that.
Zahara was the best showing exactly how I described. I purchased couch, love seat and Tv stand with fireplace. Very knowledgeable in all areas and a pleasure I’ll be back soon
Ben Lopez really helped me out! 👍
Ben Lopez was a great help on the floor
I visited the Long Beach store and met Marcelo, and he told me “give me 5 minutes and I’ll change your life” since that day I am having the best sleep I never had with my new tempurpedic (the Lamborghini mattress). It really changed my life, I sleep on my side and he showed me the side sleeping zero gravity OMG, I love it!!! When you go to Ashley ask for Marcelo he’s the best sleep expert.
Great customer service. Outstanding personality and very informative.
Donna was extremely helpful very knowledgeable and very friendly. Ask for Donna you won’t go wrong.
Zahra Had really good costumer service and helped us with everything we needed
Bill service was amazing! Great experience purchasing a new sofa! Bill explained in great detail and provided world class service.Thank you.
Donna is the best. Everything went smoothly and I was able to get what I wanted, thanks to her kindness and patience!
Zahra good customer service
Alex sold us a couch & his personality and knowledge of the product was great!! And he wasn’t too pushy
She is Very patient and Good recommend. Her name is Stella
Ben Lopez helped us with our purchase for a tempurpedic bed! Great service, helpful, and attentive! Definitely recommend!
Stella from Ashley furniture in Long Beach is amazing. She’s not pushy and I thank her for that
Kevin was awesome. He went searching in the store for an accent table so we could come look at the color. We went the next morning and he was all over it. Pleasant, thourough, good salesman. Thanks Kevin!
We had gone into Ashley's furniture to see if there was a table that we liked. Stella assisted us. There was but had to get rid of current table first. We went back Stella had just left & Milad helped us. We changed up the chairs. Purchased table and chairs. Neither were pushy salesperson. Easy process.
Excellent service
Very happy with Patty customer service
Zehra was super nice and helpful, she helped me to get my sofa super fast and she is very nice
Milad was very helpful and made it easy for us highly recommend him
Visited Ashley’s wanting to put base a mattress ended up buying a tempur pedic mattress and 2 bed frames. Kevin was our sales person and he was great, friendly, and very knowledgeable of the products. He wasn’t pushy and annoying like other sales persons can be. He made our shopping experience pleasant. I will be returning for a couch and requesting for Kevin’s assistance.
We just purchased furniture this afternoon. We worked with Kevin and it was an outstanding experience!! Thank you Kevin!
Stella was awesome and very informative patient and very experienced Great jobbb!
We love Stella with been with her in ashleh from the day #1 2011 thank you Stella for all your help all this years
Stella was so helpful, courteous and professional!!!
Bill was extremely helpful! We were able to buy a whole living room set for a great price. Bill made a stressful experience enjoyable. Thank you again Bill for a great experience.
We came in to look at a sectional that we found online to see how it would look in up close. We ended up finding a different set that we liked with the help of the sales rep Donna Black. She was knowledgeable and very helpful and so pleasant to work with. We came home and needed to make a modification to our order and she was quick to make it happen in order for us to get the delivery at the same time with the initial order. Thank you Donna.
Ben Lopez Great customer service! Great help!
Bill was very attentive, patient and understood my mattress needs. He helped me pick out a way better mattress that I could ever imagine within my budget.
Very good customer service, Milad was very patient with us❤️
First time shopper at Ashley’s , got great service from the minute we walked in the store till checkout time by Kevin . Like he said “ welcome to the bright side”. I truly am happy with my purchase and service I received.
Zahra was an amazing salesperson. She took her time and showed plenty of different options that will work with the space in our new apartment. Very patient and knowledgeable!
Patty was great! She knows exactly what my wife and I were looking for. First sofa she showed us is the one we got. She’s very personable, respectful, knowledgeable and honest. Easy financing with The store as well
Donna was amazing with great help and knowledge! She helped us add our favorites to a list and get everything together we had to have! Thank you Donna!
Alex Gonzalez was fantastic!
Alex was fantastic! He was super helpful! Would definitely come back!
Very helpful. Quick and easy. Very professional.
(Translated by Google) Christmas (Original) Milad
My wife and I were extremely happy with our recent experience at Ashely Furniture. Andrew was on point with pertinent information on the powered reclining loveseat we were looking for. While we originally planned on two of the same loveseat for our front room, we ended up with a couch and loveseat. Easy to work with, great deal and quick delivery. We’re super excited for our new furniture!!
Great sales person
Very amazing servic by kevin
At least know what you're talking about. Was rung up and told one thing, someone came to help and was rung up and told another. It would be nice if they stocked small items in the store instead of charging crazy shipping fees. Will not be back.
My shopping experience at the Long Beach store was excellent thanks to the assistance of a very nice lady named KRISTA. She was very friendly and knowledgeable, i went in looking for a love seat that my wife and i found on line. KRISTA found the love seat i was looking for but at regular price .she spoke to someone who approved the price i found it for so i was more than happy to seal the deal. It's not my first buy at that store but what KRISTA did for my wife and i was out of this world 👏. She is a total A+ .I was taken care of in quick 20 minutes , THANKS KRISTA and keep up that good vibe !!! I'm actually writing this comment as i'm enjoying our beautiful love seat..(The two delivery guys were awesome as well they worked quick and neat 😎👌👌)... THANKS ASHLEY'S & KRISTA FOR THE GREAT DEAL & A SUPERB EXPERIENCE !!!
We’ve been couch shopping for the longest, trying to find the best comfort for our budget, Stella was very helpful, and helped us make an informative decision on our purchase, gracias Stella P.
Zahra was very helpful.
I have been in the market for a new mattress and doing showroom visits. I was not enjoying the process of parsing and choosing a new mattress…then i walked into the Ashley Home Store at Carson Center and met Andrew Lint! He was very friendly, knowledgeable and patient. He went above and beyond to answer my questions and probably walked 4 miles taking me back and forth from mattress to mattress. I did not intend to buy a mattress today, but after spending almost 3 hours with Andrew, I felt confident about what I wanted to do. There were no pressure tactics, just professionalism and patience. If you are in the market for a new mattress or ANY KIND of household furniture, I highly recommend Andrew and the Ashley Home Store at Carson Center!
Today was our 1st time visiting Ashley Home Store. Greeted by Andrew Lint. Our mission was to find a new mattress. Andrew was friendly, knowledgeable about the brands and their options. He is also super patient with us! Excellent service. Andrew even got the manufacturer representative on the phone to address our particular questions and discuss one of the accessories. Super helpful in our decision process. Several hours later, we had a new mattress and accessories and a small couch! We will be return customers for our future household furnishings based on our first impression with Andrew.
Estela is a great Sales representative at Ashley’s , we have purchased items from her for a few years now. Customer service on point.
Kevin filled all our needs today, without being that pushy salesperson . We needed a new mattress, he took time to point out all the special features in a genuine way . Then we needed a sectional and he want above and beyond to give us the best price . It was a pleasure working with, Kevin today 😊
If you go to Ashley’s in Long Beach, let Kevin help you out! Trust me!
Great service Zahra very helpful and takes time to give best deals.
Zahra was friendly and eager to help us, she was so patient and not pushy while we made our final decision. Very personable and polite! Thanks so much!
Milad was awesome. He listened and took the time to hear what we wanted. He gave us options for financing and was very detailed. Purchase was fast and easy! Would highly recommend.
Great customer service!!
I wanted to take a moment to express my sincere gratitude for the outstanding assistance provided by Zahra during my recent dining table purchase. Her expertise made the entire process seamless and enjoyable. From the moment I walked into the store, her warm demeanor and attentive approach immediately put us at ease. Her deep knowledge of the available options helped me navigate through various choices, ultimately leading to the perfect dining table for my needs. Not only did she offer valuable insights, but her patience and willingness to address all my questions and concerns truly stood out. Her dedication to ensuring customer satisfaction is commendable and greatly appreciated. Thanks to her, I now have a beautiful dining table. Her exceptional service has undoubtedly left a lasting impression. Once again, thank you for your outstanding support throughout this process. Your professionalism and kindness have made this shopping experience truly memorable.
Zahra was great with assisting with the bedroom sets. Very patient and listened to what we were looking for and found exactly what we needed. On our way out we saw a recliner and was able to add it to our order very quickly
Stella was very helpful and knowledgeable.
Bill is a great salesman. Explained everything in detail. This was a wonderful experience.
Walked in today just wanting to take a look at the sales. Kevin approached us and answered any questions we had. He made everything easy. We made a purchase and the process was fast!
Sue was an excellent sales person. Answered all my questions and made the purchase process an easy one. I will definitely recommend her to family and friends!!
Stella was excellent I xa cel my order from some one else and co.e back to ashley and buyer from her!
Milad was great- very helpful!
While looking around the Ashley showroom, we were approached by Donna, a very pleasant and professional sales person who asked if we were looking for something in particular. She showed us around the store and answered all our questions without rushing. She was very knowledgeable about furniture. I will certainly ask for her the next time I’m in the store.
Milad was great! He knew exactly what we needed with the space we were working with. After providing him with measurements, he was able to find us everything we were looking for and more. Thank you Milad!
Amazing experience with our purchase. Rafi, our sales rep had wonderful customer service and was extremely helpful. He was very patient and answered all our questions. Best shopping experience. Thank you
Bill was great when right when we came in the store. He was really friendly, but gave us our space and time to look around. He walked with us throughout the store and answered all of our questions and we found something we really like.
Andrew helped me find the furniture I wanted. Helped me with a bundle deal and in purchasing a mattress. I was hesitant in buying the mattress but gave me an offer I couldn’t resist.