Ashley HomeStore Long Beach, CA 90808

Ashley HomeStore Long Beach, CA


Your Local Furniture, Mattress & Decor Store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Customer Reviews
4.3 Star Star Star Star Star
(1761 reviews)
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Good selection. Good experience buying several pieces of furniture for my home. Sue helped me and my wife find the right couch. We actually bought the couch, then saw one we liked even better while wandering the store and the whole process of buying the new one and swapping the old one was seamless. Thank you, Sue.

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Took my mother shopping for a new sectional couch, as soon as we walked in, we were greeted by Manny. He asked what my mother was looking for and he guided us through the store showing us couches to my mother's interest. Manny is also bilingual so he was very helpful in explaining details to my mother. My mother found the sectional she was looking for, Manny assisted us with the best deal for my mother. My mother was very happy with her purchase and satisfied with Manny's excellent customer service. Thank you Manny for making our Ashley furniture experience one to recommend.

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We had a great experience at Ashley Home Store in Long Beach. Bruche' Raysor is an Excellent Sales Rep she was kind and very helpful with great customer service skills she made our shopping easy.

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Great display, good prices.

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Prices are good...deliveryman was horrible.

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Grate customer service

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The service was amazing and I'm very happy with my purchase

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I had the best sales person assisting me. DJ (Dejon) was not only a pleasure to work with, but he went out of his way to do the best he could for me. I would recommend this store and DJ any day.

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Just purchased my Tempurpedic from here. Sales rep Leo was very helpful and knowledgeable.

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Stella Marie Peralta was absolutely phenomenal. We walked in and she was very eager to help us. She sat us down and went all the details of the furniture Stella made this furniture shopping for my very first apartment a great adventure. Best customer service Ever! I definitely recommend coming to see her. I recommend Everyone to come see her.

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Stella was extremely helpful. Answered all of our questions. Not only that but she patiently waited as we made up our mind between bedroom sets. Would definitely come back because of her. Martha gave us a good discount as well.

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Terrible experience Ordered a table and chairs Table came damaged Chairs missing parts No doing business with them again

Star

The customer service was just the worst. I was treated like trash because I purchased something with a gift card...

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I usually try to avoid leaving bad reviews for any business but unfortunately I have to give Ashley Furniture one of my worst business reviews. I bought most of my furniture at Living Spaces therefore I never had an issue everything great but because I couldn't find a particular style of table I was looking for I decided to try Ashley Furniture. I found the dinning set I was looking for high counter top round table with 4 chairs. I went to the store and saw it, the price was $1799.99 plus 45% discount according to the sales person, plus 10% tax and $100 of delivery. My total was about $1,277, I said it was ok. my husband then saw the Sales Person was charging for an insurance we didn't ask for, so the sales person and customer service made the adjustment. When we received the dinning set we only got 2 chairs, according to the delivery guy they'd only charged us for 2. I drove back to the store the same day it was delivered, so I acted like a new customer and on the dinning set I had bought and asked a second Sales Person how much the dinning set was with four chairs out the door with taxes and delivery, he also gave me a rough estimate of $1300 dollars. If you followed me according to both sales person I had paid for all 5 pieces. I explained to the second Sales Rep what had happened and he to took me to his manager, so I could speak to her, but then she says both Sales People are wrong because each chair was $349, and that we were under charged that's why we only received 2 chairs. The Sales person that sold us the dinning set comes to the picture and explains to the manager that I did purchase the 4 chairs but the manager tells him he's wrong because he assumed the code he enter was for 2 chairs but it was actually only one, long story short. I wanted to cancel and get a refund but when I saw on all the social media reviews how many people were still waiting for their refund and the bad customer service, I had no option but to pay $300 dollars more to get the other 2 chairs that were missing. Each chair was not worth $349 because I've bough enough furniture to know, the manager insisted that the discount was not based on the $1799 they had a secret price on the back of the sign and they also had printed managers special in small writing. I bought more expensive furniture than this but the unethical way they run their business is unacceptable. Two sales people same opinion and the Manager said they were both wrong. Me missing most of my work day to fix this is absurd and then I have to go pick up the two chairs from the Colton Warehouse almost 2 hours away from me. I've seen so many bad recent reviews that they take long to deliver and that they constantly get the wrong item or damage items that I decided to pick up for that reason.

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This is the worst place to buy furniture from. They give you the run around and don’t care if they kill pregnant women or take thousands of dollars from people.

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I have to wait 6 to 8 weeks for delivery and I don’t even know if the right pieces were ordered by the salesperson. Salesperson was honestly the biggest male supremacist I’ve ever had the misfortune of meeting. If I hadn’t been in a rush I would’ve walked out or asked for a different salesperson.

Star

Experience was terrible customer service.

Star

Terrible, terrible delivery experience!

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