Ashley HomeStore Los Angeles, CA

Ashley HomeStore Los Angeles, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
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(25 reviews)
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be careful when paying for you merchandise. They End Up Getting More Then What You Old Them I tried figuring out why were they getting more then it was and at first they acted like if they didn't know and after they ended up saying that it was because takes had gone up

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The best shopping place ever top of the line.

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I loved this place and many furniture that you could choose from! Great customer service!

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Amazing bought my whole house thank you

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The store manager Antwuan gave great costumer service, he took care of all our furniture needs. We are new to LA and needed a bed and table! I will be going back!

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Ashley HomeStore has an exquisite showroom displaying some incredibly sleek and comfortable furniture. The space is huge and creatively put together to highlight what the company has to offer. On top of all that, the owner and staff are very friendly people who care a lot about their customers as well as the Los Angeles community

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GOOD CUSTOMER SERVICE EVEN THOUGH I DIDNT BIY ANYTHING THEY DID HELP ME WITH A CREDIT ACCOUNT.

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Excelente lugar para comprar muebles para tu casa, atienden muy amables en esta tienda, pero cuando traen a tu casa lo que compraste te ponen miles de excusas para no subir los muebles. Son muy groseros

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Es buena esta mueblería esta ok

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I went to the Ashley Furniture in Downtown Los Angeles and experience discrimination. Initially, I went to store looking to furnish my whole apartment. I literally spent over 4 hours waiting to get my orders imputed in the system. My sales associate was highly absent-minded, unknowledgeable about the products, forgetful, and lacked integrity. After being exhausted from the long wait and trusting in the furniture store to get my order right, I finally went home. The following day, I received a call from customer service to confirm the order. The order seemed to be missing the 14-pcs set promised by the Sales Associate with the couch. Since there was a discrepancy, I asked the agent to transfer me to the Ashley Furniture where I made the purchases. The Sale Associate that answered the phone basically stated that their was nothing that they can do to fix the error. I asked to speak to the Sale Associate worked with me, and he stated that she was off on this day. I asked to speak to the Manager that assisted with my order. After waiting 5 minutes on hold, he told me that he was busy. Persistently, I asked if there was anything that they can do to fix this error, and he stated no. Out of disappointment, I immediately drove down to the Ashley Furniture store to speak with Derek. Upon arrival, I went straight to Derek and updated him on the issue I was having. While talking to him, I seen the Sale Associate that I worked with. Instantaneously, I became frustrated inside that I was lied to over the phone. Furthermore, I called the associate over to ask her if we spoke about the 14-pcs set. She said NO! I was flabbergasted at the fact that it was so easy for her to lie. I told her to please stop talking to me because I cannot deal with a woman that lacks integrity. After addressing my issue with the Head Manager, he decided to rectify the discrepancy by giving me 3-pcs table set for the couch. Although that wasn't the initial agreement, I settled for that offer. Fast forward one week after being approved by Acceptance Now, furniture financing company in Ashley Furniture Store, I received a call from the Acceptance Now representative stating that I was not approved for financing after being approved in the store. I asked, " Why was I denied when I provided to 3 Bank Statements from a job that I have been working at for 1.7 years, submitted my monthly employment deposits, and provided an offer letter from the Federal Government job that I just started. There was no answer to my response. She just stated that they denied my financing due to employment. SMDH. Because I know and feel 100% convinced that both Ashley Furniture Downtown Los Angeles on Broadway Ave and Acceptance Now were discriminating against me and colluded against me to prevent me from getting furniture, I went to the Ashley Furniture at another site the following day to retry this process. I not on ly was approved by Acceptance now, but I also received my furniture.

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Good experience a at Ashley HomeStore

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Good place to get my furniture

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Beautiful furniture and more. I love it and I wish. NenaH

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Great deals in sofa beds

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I had some cushions recovered on my couch & they did such an adorable job! I love the material better than the original fabric. I highly recommend this place, I'd like them to redo my whole couch! The owner is so talented, organized, friendly and the prices are fair.

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I went in to buy a love seat and couch that was $499 but got a 14 pc livingroom ser for $799 really happy with what I got plus you can mix and match any of the 14 pc set you want

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By taking responsibility for their actions

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