Ashley HomeStore Los Angeles, CA 90015

I love all the furniture ,it is beatufull desings

Purchased a bedroom set in June (3 months ago), had an issue with the drawer not closing all the way, been calling constantly to have someone come and fix it, this is what we get, a drawer sent through fedex and no technician after 3 months. If this is the service you guys want, then here it is.

Store is clean friendly sales people, they give you time and space to shop. A little expensive tho

Great Experience overall. Salim was helpful and listened to my needs and wants in purchasing a mattress.

Shopping for a new mattress was a really good experience. The sales person was really knowledgeable about the mattress and help with making a decision. I hope the mattress works out

I dealt with Kordian, and he is beyond amazing. Great experience and wonderful gentleman. I wouldn’t go anywhere else, so let based on him. Very sweet and I am so happy!

(Translated by Google) Xavier was very kind and knew how to help me choose what was best for us. (Original) Xavier fue muy amable y supo cómo ayudarme para elegir lo que más nos convenía.

I visited Ashley's on the 7th of September on a recommendation from my mother in law who purchased furniture for bedroom, kitchen and living-room. In laws told me to ask for Danny Yu who was the representative who helped them. Danny was attentive, informative and very knowledgeable. He was able to help us understand the current Labor day specials and promos without a hassle. Not once did I feel like I was getting "SOLD" I felt comfortable speaking with Danny during the whole process. In addition, I would like to give a HUGE thank you to Salim. As we waited for Danny to finish up with a client he was helping, Salim was the ONLY sales representative in the entire sales floor who greeted me with a genuine "welcome" "have you been helped" "Is there anything that I can do" Meanwhile, 5 other sales representatives passed right by me and what it looked like possibly two managers. That piece was disappointing, but Danny and Salim made it worth it for me. I purchased several pieces of furniture in the past and this time around I spent over 3K.

Wonderful selection of furniture. Unique styles, modern decor. Good customer service.

(Translated by Google) Good service And beautiful furniture. I like why when you enter they give you a hand sanitizer and take your temperature that speaks very well of them. (Original) Buen servicio Y muebles hermosos . Me gusta por qué al entrar te dan hand sanitizer y te toman la temperatura eso habla muy bien de ellos.

Ashley furniture 5055 s Mountclair plaza We have ordered $3200 worth of furniture on July 25th Now it been delayed twice We was supposed to Received it next week on the September 8th Now as it's being delay until the 16th And it's not guarantee we will receive it on that day Luckily we did not Except have of our furniture we Want all-in-one shot if we had taking have that mean we Cannot return it are cancel it. Corporate never answered the phone and the sales people at my clear plaza are very rude They're nice when they want to make that sale. Now have to look elsewhere. We will be canceling this stuff to day

We walked in today and no one greeted us, no one even said good afternoon,we were trying couches and looking at prices But not one employee approached us. As we left two were at the door and still not even a have a good day. And they were not busy. Horrible customer service.

I’m beyond irritated that I went to the store, was offered a free end table to close the deal and when I went online to show my family what I bought, everything was so much cheaper online. All items were marked up and they charged me double for the warranty and an extra $100 for delivery. I called customer service and canceled the order based on principle.

Everyone that works their are great people and will work with you and also they have great deals.

great service terrific orices

Xavier Cordova was very helpful and prompt in responding to my requests. He was able to assist me in a timely fashion. He was very knowledgeable, which made my decision to purchase much easier!

Thanks John, Dianna and Byron; this is our 3rd time back. What does that tell you?!? We (my husband and I) bought the white Prentice bed and Sealy mattress. It’s, GORGEOUS check it out... Awesome service from our salesman, John and the manager, Byron and Dianna! You and your team, ROCK!!! We ❤️ Ashley furniture!!!

Horrible experience!!!