Ashley HomeStore Los Angeles, CA 90034

Walked into Ashley’s the other day to look for some new couches. A gentleman by the name of Edwin Portillo took care of us. He was very patient with us and showed us mutiple options in our price range. Never felt pressured to buy anything. At the end we walked out with some new couches. I would recommend asking for Edwin, great service and hassle free.

Great customer service, love the furniture..

Thank you guys for your help I recommend this store they help you and they explain what is necessary for your house the manager is friendly thanks Gracias amigo

From the first phone call to completion of in-store purchase of couch set, the sales personnel (Joseph at the Hawthorne store) was great - responsive, informed, positive and very helpful. I will definitely purchase from this store again and will request same sales person. Found product I was looking for and they price matched internet advertising. Very satisfied!

This was my girlfriends and my first time ever going to a Ashley furniture store. We just had a very bad experience with living spaces the other day so it was nice to deal with people who were actually helpful and worked with us to the very end. Kion was extremely helpful in our purchase and went above and beyond to make sure we got the best deal and our money's worth. I still can't believe the deal we walked out with lol. His manager Fahimeh was super helpful and very nice as well. I definitely recommend coming here and getting an amazing deal for your furniture.

Excellent service, top notch furniture, I loved my experience there and wel definitely go back!🤗💖

Excellent service!

Very Happy and satisfied with the service. Got a good deal on bed and sofa set. Will highly recommend. Ahsen and David were Very cordial, and helped us with good deal.

I had a great experience Ashen was very helpful.

It was great experience shopping with Ahsen and David. Good deals with very friendly customer service.

The manager Fahida Is so kind and helpful person. She answered all my questions .she is so positive .She perfectly undestand a customer and looking for different choices of solution. Thank you

Mohan was the best and the manager David was amazing!! They helped us so much!

Mid range furniture, I was not particularly impressed and we didn’t end up buying anything here. The staff seemed attentive and friendly though.

It was cool the sales representative wasn't very helpful though.

We wanted our furniture by the end of the week we were there shopping and the sales guy said it was fine. But when I didnt recieved a message stating the time they were going to deliver I checked the paper work. Turns out that he had scheduled it for the following week. We really needed our furniture by that Sunday we requested for. So we went back to Ashley's and told them about the situation, well apparently they dont have the parts until another week. Which antwon should've told us about but didnt because he just wanted his commission. Two other customers were also there complaining about the service and furniture being defective. This place doesnt care about their customers just the money they're tryna make from us. And the manager is extremely rude no point in bring him into the picture.

(Translated by Google) They never bring the furniture when they say, the payment has already arrived and I do not receive my furniture, I ordered them on August 10 and it is already more than a month and they do not arrive😤😤😤 (Original) Nunca traen los muebles cuando dicen, ya me llegó el cobro y no recibo mis muebles, los ordene el 10 de agosto y ya es más de un mes y no llegan😤😤😤

Had a very bad experience. If you visit the store definitely avoid Florentina (nasty customer service)