Ashley HomeStore Los Angeles, CA 90034

Good service safe place to go shopping

Overall, in my West Los Angeles store it's been a very good experience. We'll see once the sofas have been delivered🤞

As soon as I walk in someone is at the door Greeting you. Monica Battisti helped me out. She’s so sweet and so kind. I went in there to just look at some options for my bedroom I ended up purchasing the most beautiful dresser for my bedroom. She’s amazing and her customer service is spectacular.

Unfortunately, the assistance I got was not satisfying. I love Ashley's and have gotten a bed mattress, a bedroom set and 2 living room sets so was quite dissapointed in the level of commitment to help my husband and I. Felt like a number and not a customer. Because it was an online purchase and not a commission deal we were not helped.

Employee Even kuykedall mislead me when I bought a sectional couch here it got delivered a few days later with a missing part of the “love seat” couch. I returned the next day to find out he didn’t “charge me for that item” but during our conversation it was clear that that item was included. While confronting him his tone of voice and body language was very off putting. I have a very bad taste about Ashley’s furniture. I was put in a situation to spend more money because they don’t accept returns and without the extra part of the couch it doesn’t work for my home. Although they discounted the item I was missing I feel it wasn’t enough and I’m not a happy customer.

Yesterday, I walked into Ashley’s Furniture looking for a bed. I walked in and employees were very nice and helpful. I was pleasantly happy with the service and how employees respected their distance and were wearing masks. I ended up purchasing a vet comfy pillow top mattress.

Finally an Ashley's Home Store on the westside of LA!!! If you're looking for the latest furniture trends or classics at a great price, then this is the place to go. Nice people here and so helpful and patient. We ended up furnishing our entire house with them!

Very pleasant and helpful

Great customer service!!!!!!! Evan was awesome!!! Got me a great deal!

This is the worst store to make your furniture purchase!DO NOT BUY AT ASHLEYS FURNITURE AT ALL!!,my wife and I bought everything from here before getting married which was about 3 years ago .we spent almost 7,000$ because we also payed for insurance.point is now that we need the insurance to replace our mattress because it has holes everywhere,it turns out they can’t . NEVER NEVER BUYING ANYTHING HERE.

It had very beautiful furniture and the Guy received us with open arms. You have a Variety to choose from, but the prices was not what i was looking for.