Ashley HomeStore Los Angeles, CA

Great service nice people

We were lucky enough to walk into Ashley Furniture during a sale. Melyssa greeted us immediately. We had some idea of what we wanted and she was patient enough to show us every option. After offering us enough info, she knew when to walk away and give us space to decide and talk amongst ourselves. We took the night to think about our decision and made an appointment to meet with Melyssa again the next day. Very excited about our purchase, happy with quality and service at Ashley Furniture.

Very good experience. Very helpful and was able to get everything that I wanted without a hassle. Would recommend to anyone getting some new furniture.

Worked with Melyssa, very friendly, showed me the best deals for what I described, was super patient and helpful

As a designer is was so much fun shopping at this store with my client. The customer service and product knowledge is excellent. Great one stop shop, has a lot of variety.

I had an exceptional shopping experience with Melyssa. She provided superior customer service, was very knowledgeable about the products and helped me decide on the pieces I needed based on how my space is configured. I can tell she genuinely cared about making sure everything I ordered would work for me. Thanks Melyssa!

Horrible customer service. I choose what I wanted in10 minutes and they took 1 hour for an invoice.

They keep like 2hours to provers an order and they call that items are discontinue and you have to go to store to get refund. Doesn’t make since

The product is decent. You get what you pay for. Don't expect everything delivered on time or even totally brand new. The staff is fairly incompetent. If you have an issue, good luck getting it resolved. You can see why big department stores are closing more often. They need better communication and to fully finish the customer experience. They're interested in making the sale but not completing it. Needless to say, I'm never shopping here again and wouldn't recommend it to anyone!

I was very happy to come tothis stote sales person was vey caring he stayed with me until i finished my prchase second day i met fatma and the slales manager fahimeh they made me feel more comfotable about my matress it was a gret expeidnce thank you

Josh was the dopest and I bought a sofa sleeper 10 seconds after he showed it. Cool Dude he deserves all the money and good things.

Sean was amazing! He helped my boyfriend and I get all the furniture we wanted. This place is awesome!

Purchased a very nice Bdrm set. Peter was very Helpful

I was in and out

Excellent customer service. Very knowledgeable of products. Overall great experience.

Marquis at this location is super patient. He helped us look at a lot of different bed frames and waited for us to pick the right one. He hooked us up with a discount too!

Melyssa was our go to person with finding our furniture for our new apartment. She made sure we knew the ins and outs of all the pieces and also broke down the pricing to a T. Very professional, will be back to purchase more pieces in the future.

Great service, great deals and quick and painless process. Highly recommend. Just waiting for delivery.