Ashley HomeStore Los Angeles, CA

Very welcoming environment. Very friendly salespeople. Especially Tomas; very patient and answered all of the questions my girlfriend had. He also gave us an awesome deal for a bed frame and dresser. Check this location and ask for Tomas

We were greeted by Noemi, who patiently allowed us to view what we were looking for while being there to answer all our questions.We spent close to 3 hours choosing all we wanted and she gave us detailed information on every item. She compiled our list and took it to manager for approval for discount. We were unable to close the dark on our first visit as we were awaiting closing on our home. She followed up with us on stimulus manner. Finally after closing we informed her we were coming but it was her day off. Noemi told us to see Fahimeh while she was on her way. On arrival we told Fahimeh we would wait till she got there. They both patiently reviewed our order n gave us the best deal they possible could. Great experience The delivery was in a timely manner and efficiently done. Thanks Noemi and Fahimeh for making our experience such a great and pleasureable one ⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️🌟🌟🌟

Excellent service, super easy and convenient. Tons of selection. The sales staff, Sean in particular, were excellent - flexible and knowledgeable.

I am on the Design Committee for our condo association. We were given a set budget to use to buy 18 artificial trees. Three of us went to Ashley HomeStore in Culver City and worked with Fahima and Gaby. They were kind, patient and helpful. Fahima worked within our budget, Gaby helped us pick out beautiful trees and everything went smoothly. It could not have been a better experience.

I love these guys! Great prices, fabulous furniture, and EXPRESSO! Can't go wrong!

Fatma was amazingly patient and very helpful. Explained the details of the discounts and delivery perfectly. Pleasure to work with her.

This has been one of the worst experiences. First the sale process: we picked a beautiful table we liked that came with 4 chairs. The sale person said we could add 2 more for a discounted rate, and we were so happy because I wanted more. When the manager came over to approve the discounts, turns out it wasn’t true. Then she told us we could request a delivery time which was great because we both work, and after 5 PM would have been perfect. So we bought the table (with just 4 chairs) and went on with our day. Now the delivery: first attempt, I get no calls about a time frame, or that they are on there way. I get a text at 1140 saying they are there and will wait 15 minutes. Luckily I work close by and ran over during lunch. The truck drivers claim they can’t get in to our loading dock ( which is huge) so they left and I had to reschedule to today with a smaller truck. Turns out the sales person was wrong and we could not request a time. Attempt #2, I’m tracking the delivery and it says they’re there. I call the customer service line and find out they’re 10 minutes away so I run home again. 15, 20, 25 minutes later. No truck, no table, and I have a meeting at work and have to leave. I call the customer service line again, and this time the girl is SO rude, and without even trying to help me reschedule says cal tomorrow and hang up. At this point, this isn’t worth the table, and I can find another one somewhere else.

We are happy to get beautiful furniture on a special discount we have been loyal customers for over 15 years

Everyone there was super helpful, knowledgeable and gave me a great deal

This place was just okay. We didn't find what we were looking for and I felt it was super overpriced.

Nice sales guy, tried to help.

We were assisted by Edgar at Ashley’s Furniture in Culver City and he was a pleasure to be around. We have bought multiple items from this store and this was by far our easiest time being there. He was thoughtful, able to deduce the discounts quickly and best of all was patient with our decision making. We were able to get 4 items and when we go back, you can get we will be asking for Edgar. 5 Star Service

NO SERVICE. Two sales women were sitting by the "hostess stand" deap in a personal conversation. I waited for a few minutes, thinking they would stop and offer assistance. After a couple of minutes I gave up and started wandering through the store, sat on furniture, put the feet up, looked around, and was offered no assistance. I was in the store for more than 30 minutes, with no signs of a helpful salesperson, or offers of assistance. When I walked back to the front, the 2 female sales women were still sitting there and chatting with each other. It is too bad for them, I took my $1000+ budget for a leather couch to Wayfair.

This is a newer location for Ashley Furniture. Selection and styles that are available will suit almost any tastes. Drop by and talk to their knowledgeable sales staff.

Very helpful yet not overbearing staff. They did not have the couch I saw on their website but helped me find another one with the same bones to judge how comfortable it may be. Matched the online price AND got quicker shipping!

Great service nice people

We were lucky enough to walk into Ashley Furniture during a sale. Melyssa greeted us immediately. We had some idea of what we wanted and she was patient enough to show us every option. After offering us enough info, she knew when to walk away and give us space to decide and talk amongst ourselves. We took the night to think about our decision and made an appointment to meet with Melyssa again the next day. Very excited about our purchase, happy with quality and service at Ashley Furniture.