Ashley | Los Angeles, CA 90034

Do not shop at Ashley Furniture. Bought a dresser that was infested with termites. Horrible customer service.

Helpful business reps . Rep was efficient in time and purchase of furniture . I was given proper instructions of receiving my order and was advised on product comfort and what’s best .

Very convenient to shop for bed.

Everyone is SO nice! Such a simple buying process!

Great value! Excellent customer service!

Store products and Costomer service are good Quality furniture

DO NOT a SHOP a at this store!! They are worst They kept delivering damage furniture and and ignored my calls , telling me that were going to call me back and went to store manager was very rude and didn’t even looked at me one while I was explaining the issue !! I waited for calls and never did received one call, I was very patience with then delivering 4 damages tables and they dragged the situation to make sure time had passed to avoid getting a refund, customer service is in India and they have such bad connection and don’t know anything, they just keep repeating same thing and don’t answer questions. They are not helpful at all if you have an issue Do your self a favor and avoid headache Do not go to this store

The worst customer service I've ever seen! I purchased a bed frame, store made a mistake and sent the wrong footboard. I'm sleeping on the floor but mistake can be made. I called delivery service , they said it's store's fault. I can't reach the store because it redirects the phone somewhere in India and voice quality is so poor that it's almost impossible to understand. Finally they schedule it after a week because they don't have the item in the warehouse. After a week I call to confirm they say it will be delivered next week. The whole system is a joke. At the end I purchased a piece of furniture and feel like they will never be able to get it right. I'm giving up at this point.

Very good experience and Yazmin helped us find everything we needed for our home. Five stars for her!