Ashley HomeStore Milpitas, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Good price, worthy to buy, nice support from Mir Quazi & Michael Lou
The representatives are very friendly during Sales, but when it comes to after Sale Customer Service they are just rude. Plus their third party repair doesn’t help, I had contacted almost a month through diff forum to check my sofa by one of their repair guys , they set twice appointments but no one came and once they claim they come, but in reality no one came and finally I have to sale my 4 months old sofa in almost half price because of such customer service. I had clearly mentioned that I am in urgent need of customer service because I was leaving Milpitas Area but they are simply Rude. Never will buy in any Ashley store ever again
Deepak dutta and Mir Qazi were greatly helpful to find a sofa set for our family. We really liked and enjoying it everyday. Thanks so much and appreciate their help!
Kabir and David were excellent and took care of me. Go see them at Ashley Store in Ssn Jose CA
I had a great experience shopping at Ashley Home Store today. The store is following all the Covid-19 protocols. I was met at the door by the lovely Sweet Lorraine, (really that is her name) checked in and Sweet then helped my select the perfect bed and adjustable frame for me. Store manager David was also absolutely wonderful in helping me with financing and even giving me a free pillow. A really enjoyable experience today. I would highly recommend shopping at Ashley Home Store in Milpitas, they have a fabulous sale going on and great selection. Make sure to ask for Sweet when you go in. Thanks again to Sweet and David.
Excellent Service By Sweet
Just wanted to say that I'm completely satisfied with the customer service and vivid awareness/ precautions taken by Ashley associates. David and Alex both were great.
Really nice people helped me with my purchase , I even got a discount , they treated me with courtesy and patience , go check them out
Poor quality !
Ashley HomeStore is following safe Covid-19 guidelines and requires reservations and temperature checks to control the number of people in the store. I wasn't aware of this from the website, but they had availability when I arrived. I was allowed to browse, the Alex helped me through a complex living room, dining room, and mattress purchase. He was patient and courteous and helped me get exactly what I wanted. I appreciate the experience. The furniture is not inexpensive, but is of great quality. I would return.
Have to wait a full day to talk with an agent.
Isaiah was great at helping us. Allowed us to walk around the store and was readily available to answer any questions we had. Educated us on specials, pricing, warranties, and delivery. He was not pushy and allowed us to make an educated decision. We are also fans of Ashley’s products having purchased quality furniture there in the past. Thanks Isaiah for a great experience.
This is our first time purchasing from there . We went in store the guy that helped us was nice we payed $500 down and were going to pay monthly the rest but last minute (the next day) we changed our minds we thought the couches weren’t worth the price ($2,000) and plus we would only receive one couch and the a whole 2 months later receive the next couch so we just cancelled everything and they said they would refund 2-3 business days WELLLLLL its been a WEEEEEEK of BUSINESS DAYS NO REFUND NO ANSWER OUR CALLS WE GET PUT ON HOLD FOR AN HOUR FOR THEM TO ANSWER AND HANG UP!!!!!!! We will be driving there personally TO ASK FOR OUR MONEY BACK!!! NEVER AGAIN!!! UPDATE: We purchased on May 17th then cancelled the next day ,it is now June 9th NO REFUND YET! The first two times that THEY FINALLY ANSWERED they say the same thing give us 2-3 DAYS AND NOTHING!!! And now they dont EVEN ANSWER! WE WILL BE FILING A CLAIM FOR OUR MONEY BACK THROUGH OUR BANK! DONT WASTE YOUR TIME OR MONEY HERE !
Great customer service