Ashley HomeStore Milpitas, CA 95035

Ashley HomeStore Milpitas, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Customer Reviews
4.2 Star Star Star Star Star
(1875 reviews)
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Our sales person David was very helpful and we received a fair price!

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It was a great experience, from the financing department Christina was so helpful. Our sales rep Kevin was so patient, answered every question, he helped us pick affordable and great quality. 1st and surely not the last time her.

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goo store with a large collection but is a little pricey

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Didn't find good deal

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Fairly decent selection, but no employees even approached me asking if I needed help. It was a weekday and they were not at all busy. I expected more from an Ashley Furniture store.

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I don't like the typical commission-based sales tactic of frequently checking in on the customer rather than allowing us to simply browse. The price to quality ratio is also lacking in my opinion. Some decent pieces are available if you're willing to search.

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Not much furniture to offer

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I bought a bed set for my 6 year old son. I picked it up in the Oakland warehouse. It was not even the whole set. I called the store and the manager was more than willing to help. Her name was Brandy Larson. But, the district manager by the name of Trent Howard was not concerned of my order and would not honor what was said by the store manager. Trent Howard had bad professionalism on the phone and never contacted me regard's to what would happen. I would never go back to this store or deal with this company again. Its a joke! What a waste of a month and my poor son! No bed!

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Will never shop here again ever worst experience ever. I ordered a bedroom set and I still don't have it will be going to the store today to cancel and get my money back.

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I purchased a Sealy mattress set from them and it came with a 10 year warranty on both the mattress and box springs. I contact Ashley support and was told to contact Sealy. I contacted Sealy and was told I need to talk with Ashley so I called Ashley support again and explained my situation, but was told sorry we only cover box springs for one year. I explained what Sealy told me they placed me on hold then came back and told me sorry only one year that I need to call Sealy. Contacted Sealy spoke with Rose and she is working to resolve, but Ashley did not even try. I have had other issues with Ashley not wanting to honor warranty and will not shop there again.

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I can't believe we've spent this amount of money for a company that's this incompetent. We purchased a living room set going a month ago. Have been told twice to stay home and received nothing. Was told to drive to Oakland to pick up tables and decided to call half way there. Called the day off to ensure the tables were in stock and there not. Complained to their corporate office who sent me to the warehouse, who sent me to store, who sent me back to corporate. Please don't waste your hard earned money on them nor waste your time for a company that cares very little once the sail is made.

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I can't believe we've spent this amount of money for a company that's this incompetent. We purchased a living room set going a month ago. Have been told twice to stay home and received nothing. Was told to drive to Oakland to pick up tables and decided to call half way there. Called the day off to ensure the tables were in stock and there not. Complained to their corporate office who sent me to the warehouse, who sent me to store, who sent me back to corporate. Please don't waste your hard earned money on them nor waste your time for a company that cares very little once the sail is made.

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Good customer service at the store, but that's it. When I went to purchase the items they over charged me $1000 "on accident" and only removed it when I added up the value on my own. Next, they told me my items weren't going to be ready for a month! I said that's fine, and 1 week before the *scheduled delivery time* I called to check, and they said "sorry, but there was a delay and it will take 1-2 more weeks." This is ridiculous service for the amount they charge.

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Despite reading many negative reviews we decided to go down and check out the advertised sale. 14 pieces for $1,299 (1 reclining sofa, 1 reclining loveseat, and 12 other odds and ends). They not only pulled the old bait and switch, but they didn't even have the sofa that was on their advertisement in the store. Shady business practices. Would never go there again, and suggest you do the same.

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Horrible customer service, furniture was delivered damaged and took a while to be delivered again, promised to return delivery fee back has been 5 months and still dealing with them regarding the issue.DO NOT BUY THERE.

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