Ashley HomeStore Modesto, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
We were we would receive our love seat and sofa. The sofa came but we had to wait 46 days receive the rest of the furniture
Sean was very helpful
Found a beautiful table for my dining room. The staff were very helpful and attentive.
Great customer service
Will not shop with Modesto Ashley store never in Modesto very unprofessional from manager David
They were very helpful checked on me often I will recommend for sure thank you
They did not have what I wanted n I had seen it in the enternet that they did have it, very disappointed, they were professional
Our salesman Tarun was great!!! Very knowledgeable and friendly!!!
Is so nice people no rush whit the sales person good prices & nice inventory I recommend this store..
Worst service you can ever get? Come to their store! Why do you guys sell items that you guys don’t have? Still waiting for my sofas and other furniture ordered month ago. First delivery, two items were shipped instead of 4. And called again for the sofas they gave wrong information and next delivery date. Took a day off to receive my furniture, no one showed up nor I received a call or text message about update. Called again they never knew something was supposed to be sent. Ugh, waited for the supervisor and she was rude and talked like she is doing a favor to me rescheduling my own items bought over $5000 worth. She said she will call me back with an accurate delivery date, and atleast be waiting for the next day delivery, (which is today ) and NO ONE SHOWED UP. Tried to call 3 times and no one picked up my call. I am without furniture from a month now. Never shopping here again...
They sold me a couch 2 years ago and I bought the 5 year warranty. The couch is obviously defective, I had issues right away and needed a replacement in less then 6 months it has significant issues. The warranty doesn't cover the issues because it is a factory defect and Ashley wont fix the issue because it is past 1 year. They don't back their product and they sell you warranties that don't cover you. I called customer service and the corporate number and they just say it is past the one year and that they wont do anything, they do however say "Sorry" DONT BUY FROM ASHLEY.
I was disappointed, I walked around for about ten minutes not one person approached to see if I needed help or even say hello. Did not like my experience.
My husband and I were excited to go here and buy furniture for our first home (we don’t have anywhere to sit in our living room thanks to this store). And it’s been The worse experience ever. Never buying furniture from this store ever again. Bought furniture in June and it’s about to be September and we haven’t received what we ordered. I call to ask questions and they never return my calls, they put me on hold for an hour and eventually hang up. We bought over 3,000$ worth of furniture too. Do not go here. I don’t even know why their stores are even open during this pandemic because nothing is getting delivered. What a disappointment.
They offered very bad service. We got helped by lina and she was very impatient and rude. Everything seemed impossible for her we asked her for prices and she said that a bed was backed order and that they didn’t have a price. I went online and found it and then they were able to find it on their system. Its like i had to Do her job. She looked like she Didn’t want to help us and everything we asked she had to go ask the manager and she would end up telling her yes to go ahead and do what i was asking her. She was so rude. Her customer service was horrible. She just wanted things her way and not to be asked to do anything. I really wish she gets talked to because if she treats all customers like she did to us nobody will buy or go back to the store.
I had a great experience there, I love the customer service. Adela rocks
Great customer service Rick has been amazing for someone like me who's is uneasy making big purchases he's made us feel comfortable and confident in our new bedroom furniture
I came to Ashley after having to take Hanson’s furniture to small claims court. To say I was nervous about a new furniture purchase is an understatement. Crystal was my sales woman. She was amazing from start to finish. I picked a sectional that had all the bells and whistles. Unfortunately it stopped working but she sent repair people out 3 times. She then agreed to take the couch back with a full refund for a new product. When I bought the couch there was a huge sale. They gave me the same discount on the replacement. The quality of the furniture is amazing. The new pieces with not be electrical in anyway so I’m sure they will be wonderful. Crystal really went above and beyond. She sent pictures and measurements. She was relentless in finding me something I would be happy with. I’m super happy with the service at this store and the product.