Ashley HomeStore Montclair, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
(Translated by Google) Excellent place. Good attention (Original) Exelente lugar. Buena atención
The sales associate Sal has GREAT customer service skills. He was patient and helped us select furniture as well as accent pieces to accompany the set.
This way by far the worst Ashleys I ever walked into. Sales man was rude and had no desire to assist. He was not willing to help in anyway. Just basically told me what I wanted and when I said no he had an attitude so I left
It was a pleasure having George Simpson as our sales representative. He was amazing his customer service excelled more than our expectations. His demeanor,professionalism,and "customer service priority" additude was the best! We hope to work with George S. again and to anyone looking for someone with great customer service, we definitely recommend him! 👍🏾
Was really good service but later I found the prices for D743-024 to be wrong after leaving the store. Listed price on website is $75.99 and the price charged in stores was $119.99. I bought 2 pcs. $239.98 - $151.98 = $88. I should get a refund for the balance Please kindly let me know 626.319.068 Thank you Chad Blackwell
For the most part I had a great experience while shopping and Ashley! The reason I’m only leaving 4 stars instead of 5 is beachside at the end of our transaction the salesperson directed me over to the cashier area to sign the contract. While I was standing at the counter waiting, her and another employee started to argue and bicker over the paperwork. They clearly did not like or respect each other. It was very unprofessional to act this way in front of a customer!
Set up appointment as requested to visit store. Was greeted by Christopher Alonzo. He was very pleasant and professional. Pointed us to the areas we were looking for and allowed us to shop around without any pressure. We actually found more than what we had originally came to purchase so left the store feeling good and hopefully he did too! Great Salesman!
Variety, pricing, and customer service.
Good service as well as a nice selection of furniture and accessories.
Ashley was our 2nd stop in looking for couches. When we found what we wanted Sales associate Samantha Helped us out. Very helpful, patient in our process to decide on what options to choose from. Shawn the manager also assisted Samantha and REALLY helped us out! This is our second purchase from Ashley for couches and we are happy customers. Can’t wait to see our new sectional in our home 😊 thank you again Samantha and Store manager Shawn at Montclair UPDATE 6/26... we had our couches delivered yesterday... after about 20 min of the drivers leaving one of our recliners wouldn’t close.... called the # he called from earlier no answer.. several times. It was after 7 so the stores were closed. My husband and I have been trying to get a hold of someone and still haven’t. They want us to leave message.. even the damn online chat “bot” is no help. When your purchasing its “yes give us a call if any problem” ...... what good is that if you can’t get a hold of anyone!!
Horrible due to financial conditions will no longer do biz with them such a rip off
We love shopping at Ashley's Montclair. The staff is wonderful. And so is their manager Jorge. They go out of their way to make their customers happy.
We enjoyed working with George to get a great deal on our recliners. Shaun and Jorge the managers were also very friendly and helpful.
First time visiting and perfect costumer service our helper today 6-23-20 was Mayra she’s a very helpful person I will recommend to go here and ask for her thanks Mayra.
Love the quality of the furniture and staff was very friendly. Thank you Larry.
I was assisted by Larry, he was professional and knowledgeable and displayed the BEST customer service.