Ashley HomeStore Northridge, CA 91324

My salesman took the time to realize I did not need a normal box springs because that would make it difficult to get into the bed. He got me the shorter one and I am so thankful. It is nice to see an employee take time with a customer. Also, the delivery guys were in and out of my house within 10 minutes even with the set up. This is my second purchase with Ashley and I am again totally satisfied.

The nicest salespeople in the world. Polite, helpful, didn't feel pushed or harried in any way by them AND found a great sofa and loveseat on sale!

Best service i've ever recieved..Thanks !

Very good selection and good prices too

Best furniture stores, very good quality of everything!!!

Came in just browsing for alternatives after being pretty set on a couch we saw advertised at Living Spaces, found a much better quality couch that was perfect for us that included entire living room set for the same price we would have paid at the other place. Great deal, great quality, very happy. Also thank you Francisco who helped us out, no hard sell or pressure just wanted to make sure we got exactly what we wanted

Great store and prices. I was very happy with the easiness of dealing with the store personnel and the Delivery went very smooth.

Store was beautifully laid out. Our customer service associate, Ashik, was amazing. He was very helpful, answered all of our question, and helped us get a great deal. We will be back for our next furniture purchase!

We went here looking for a dining table. It's a cool place and has a wide range of options to choose from. The only negative is that it's really pricey.

Sales people are very efficient. As soon as you walk in sales people will approach you and offer help. Much appreciated.

Not the greatest prices, but good furniture.

Not the greatest prices, but good furniture.

they should not misrepresent they products,just because they want to make their commission.

Great sales people terrible deliver and customer service after sale!

So I purchased a new dining room table as well as a TV hutch one week ago, scheduled to be delievered today (2 days before thanksgiving) thinking ok this is going to work, Sold my old dinner table already and They were scheduled to deliver everything today. I just called their customer service as they promised delivery from 12-3pm and it's 5:30 PM still no call and no text they told me that my furniture will not be delievered until NEXT Tuesday, SEVEN DAYS AFTER their promised day. How the heck am I going to serve my guests now, I guess we can sit on the floor. Way to go Ashley furniture. WORST CUSTOMER SERVICE EVER. They didn't even call me or notify me but they were very well aware of what's going on as they asked if I'm in southern California and they said "oh yes we are switching warehouses and there is a lot of confusion, ALL deliveries are delayed in southern California"... Why not even call us or notify us ? I have stayed home all day for them to show up and no call, no text, NOTHING !! I'm going to report them to Better Business Bureau as well.

If you really want furniture that lasts atleast an year, better go somewhere else. Furniture Ashley sell, doesn't even take ownership. They simply want crap to go out of their store to someone else home.. Sofa I bought with protection, started peeling off, Protection plan doesn't even cover.. what a crap..Not to mention high prices.

The sales rep (Anish Islam) was lying constantly. They don't care about candor at all only about making you the most money they can possibly make. I might as well have been buying from a mafia member. Horrible experience. I will never come back to this store again.