Ashley HomeStore Palm Desert, CA 92211

Great place to buy your furniture. Staff were very informative and helpful. Will shop there again.

Great experience and Sara was awesome. Thank you.

The Palm Desert store is amazing. Friendly, patient and helpful sales people. The discounts are great. The furniture is also of good quality. Worth my drive out there. Good road trip 🙂.

We have made several purchases at Ashley Home Store in Palm Desert. Today we were greeted by Peter and 45 minutes later we were walking out of the store purchasing a lift coffee table and two powered side tables. We will probably return Saturday when Peter is back to work and purchase a couch, loveseat, and recliner…are we happy, yes!

This review is completely based on my experience today 9/9/21. Walked in and was greeted by a friendly man named Gabriel. I told him what I wanted and said “I’m sure you’re all on commission- this won’t be a huge sale so I understand if you wanna pass.” I am SO glad he didn’t pass!!!! Gabriel is a GINORMOUS asset to Ashley’s Furniture. Amazing sales person. Did not pressure or hound me at all. He is so knowledgeable about their furniture, but most importantly he was kind. Great personality too. I looked at Mathis Brothers, & was going to purchase my new bedroom set and recliner from them, but instead I gave my money to Ashley’s ALL because of Gabriel. Give this man a raise ASAP. Do whatever you need to do to show him he is appreciated and you’re thankful for all of his skills. Do lot lose him. I cannot wait for my new bedroom set and recliner. Thank you SO very much Gabriel. You’re a gem Sir.

Took my brother shopping for a new recliner he gave the price range and the color of the chair he was looking for.. not only did our salesman find him his chair is the correct color but also the material the chair was made from was even better than expected this is probably the 4th piece of furniture me and my brother have purchased from this same store . Thank you to the staff for making this all happen

This was a great “no pressure” purchase! Our sales agent (Gabriel) was awesome! Very knowledgeable and helpful!

Henry was very professional. He listened to my needs and directed me to products that would best meet those needs. I am very happy with the choices that I made. Henry also was diligent in getting me the best deals. I would highly recommend him and the store.

The arm of the sofa was ripped and has a hole in it. The delivery men left dirty handprints on the doors and door jambs.

Cheap furniture that is highly priced.

One of the worst experiences with a company in my entire life. I ordered a beautiful California king bed which was delivered to me on August 10. The delivery crew set everything up but failed to let me know that there were no support legs in the center of the slats. They built the bed and said everything was done and left. I then went to go lay in the bed and the bed started sinking in the center of the bed I immediately called them back to please hurry and return to fix the bed. They then explain to me that there was no support legs and then I asked them why would you build a bear that did not have the correct equipment in order to set it up properly? They then proceeded to call the parts department and order me the legs meanwhile taking off the slats so the bed doesn’t break. I’ve been sleeping on floor with mattress for 2 weeks. Numerous calls no one could get me a straight answer on how to get my bed fixed. This has been the worst experience ever! No follow up or help to fix this problem. I’m still waiting for a solution to this problem!!!

Definitely not worth the prices for damaged or used goods that they call new. PLEASE check your items before the delivery drivers leave or you’ll be stuck with it. They deliver damaged and refurbished furnature. Then when you call and let them know your item is damaged, they'll send someone out to spray paint chipped paint. Because they will definitely refuse giving you any type of refunds. This place needs to go out of business IMMEDIATELY. I FEEL SCAMMED.