Ashley HomeStore Palm Desert, CA

I'm giving this a one star just entirely based upon the lack of customer service. not one soul asked my mother and I if we needed help and the man at the front door said absolutely nothing to us when we walked in and out. Not one sales person asked us anything about the mattresses we were looking at or the $500 recliners I was thinking about purchasing. I decided not to buy anything because no one would talk to us. It felt like they didn't wanna deal with us. I'll buy my furniture elsewhere thank you very much.

Great quality furniture. Definitely a place where you know that you pay for the quality, not quantity.

Thank you Monalisa for assisting us in choosing our couches you were very professional you were very helpful and attentive in choosing our couches thank you very much.

Was a lil bumpy at first but Ed took care of everything and is a perfect definition of what a manger should be. Thank you Ed!

Cheap furniture, horrible customer service

Have to Check their prices on the internet. Can find it better priced 2 del and both came in damaged . many phone calls and trips to store. Still no resolve

Ashley HomeStore is a high class furniture purveyor with a large warehouse-like selection of very expensive furniture. I personally don't like the individual sales people at the entrance ready to pounce on anyone entering the store. But that's my preference, many may prefer the individual attention. Expect a large selection of any furnishing for the home and if they're running specials you can probably find more reasonable prices.

Tricks of sales....

(Translated by Google) They don't respect the prisoner for lies (Original) No respetan el presio pu ra mentiras

Pitiful.....unless you like upholstered Mcmansion furniture

We purchased a beautiful bed, 2 night stands, and a mattress from Ashley Furniture in Palm Desert. Our sales associate Monalisa was absolutely a pleasure to work with! She was so friendly, professional, had lots of patience, and never once did she pressured us to purchase anything we didn’t want or need and we truly appreciated that. We’d definitely recommend her to everyone! Thank you again, The Zabalza’s

Repeat customers

My wife and I went to Ashley's on a whim to look at living room furniture. Told Becky what we were interested in. She took us right to the furniture that we asked about and gave us a couple of variations to look at. After picking out the pieces that we liked, Becky informed us that this day was a 50% off sale on every thing ! So we ended up saving a ton of money by buying on this day ! Thank You Becky for your good service and Thank You Ashley for the terrific sale day !!...........

Very poor business practices in this store. Don't buy anything there. Beware!

I had a great experience at the Ashley Home Store in Palm Desert. My sales person Monalisa helped and work with me with the furniture I was looking for. She made sure I was happy with what I was purchasing.

We inquired on new furniture and salesman Ray was so patient and very helpful. Took the time to listen to our needs, and helped us fine the perfect living room set plus other items. Thank you Ray!!!

It was our first time walking into Ashely's Furniture store and we look forward to coming back. We came in looking for a recliner and Monalisa helped us with our every need. Even after we left the store, she stayed in contact with us to ensure a smooth delivery. I highly recommend setting an appointment with her to purchase furniture.

I have nothing but good things to say about my multiple experiences at this store. Mona Lisa was the first to greet me in July and she has continued to be my “go to person” for all my on-going needs. We’ve purchased bedroom, family room, and living room furniture all with her steady support. I recently had to change a major portion of an order and Mona Lisa made the whole transaction a pleasure. I definitely recommend giving Ashley and Mona Lisa a try!

Thank you so much Becky Lopez !!!!!! Becky is the best she was so patient, not pushy, and didn't mind my kiddos wrecking havoc ( Idid my best to keep then calm) she got me a great deal on both my sofa sec. And a dining tabke her taste in decor is brilliant. It took my a few visits to make a deal but she never gave up on me thanks again...

Ms. Mona Lisa was more than helpful , she was very nice and attentive, as well as very patient. We were very pleased to have her as our sales person. She did an overall amazing job! 😊 5 star job !

Maria Gabanyic in the Palm Desert store is amazing. She is knowledgeable and creative and so helpful. I recommend her highly.