Ashley Store | Palm Desert, CA 92211

Great service and a great selection of furniture.

Our salesperson must be the most patient person in the world. Thank you Ashley furniture for making this pleasurable experience.

Salesperson was helpful. Got what I needed

I couldn't belive this store they delivered my furniture early in the morning I barely had gotten up broke boxes assembled furniture delivered nleft in less than 40 minutes n on top of that I am very happy 😊 😃

Review #2 This site won't let me post different reviews for different visits, so I am just amending this review with my experience yesterday(5/28/2023) Same wonderful Brenda Topping who has been so helpful in the past. Honestly it is Brenda who keeps me coming back to this Ashley Furniture location (Palm Desert)! This time when I asked for her, the gentleman at the greeters desk paged her immediately.I was pleased to see that. Brenda understood what we were looking for immediately and showed us all the options. It was a mattress so naturally the buyer (my son) had to do quite a bit of trying each one and she was endlessly patient - giving him observations and things to look for. We ended up buying a whole bed with the mattress and we are well pleased with what she showed up and the wonderful sale price she was able to offer us. As a result, we are buying bar stools and probably a sectional for our living room. Review #1 I walked into Ashley Furniture and asked for Brenda Topping who took care of my first purchase with Ashley. She was so pleasant and efficient, that I looked forward to working with her again. I asked the 4 gentlemen who were waiting in the vicinity of the front door if Brenda was working and they assured me she was. Then I had to ask them if they could go and find her for me. (I shouldn't have had to ask). At first they just said they couldn't find her - but it didn't appear that they tried very hard. Then I send Brenda a text telling her I was in the store and looking for her. She said when she returned from lunch, the gentlemen up front told her someone was looking for her. After a while, we both wandered into the same section of the store and connected. This should not have been this hard. I understand there is a rotation among the sales associates for customers who just walk into the stores as there should be. However, if a customer asks for a specific sales associate, a little more effort should be used to connect them. After all, if a client asks for someone specific, it is very likely that the particular sales associate is the reason the client came to shop in the store again. It certainly was in my case.