Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Palmdale, CA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Had exactly what I wanted at the right price and quick delivery. Emma was very helpful.
Eshan helped us today, very patient and not pushy. I highly recommend to go see him!
I went to buy furniture at Ashley's in Palmdale. Eshon was my sales man. He was professional, patient and worked with my budget ask for him when you go to Ashley's he's the best!! I will be coming back and he will be the first person I will go to again to buy my furniture.
Mr. Josè and July were awesome! Very patient both, and excellent customer service.
Went in earlier was looking for a new bedroom set told Eshan what I was looking for and he found me that exactly and even help us out with the financing to get us a better deal. He was so helpful, patient, attentive, informative, polite and he made the process easy and quick. I would recommend Eshan to my friends and family to come to Ashley and get helped by him.
Vernon Isaac provided great customer service and was very patient.
The sales clerk was not pushy but listened to what we were looking for and assisted us with that and spoke about the construction of the recliners. Which really helped us with our decision
They was so helpful best customer service ever
It was a quick and easy transaction.
Vincent was amazing helped us with what everything we need and made so easy for us to pick what we were looking for amazing customer service and very friendly would definitely be going back to see him for more furniture for our home
Eshan help me to pick out some very fine furniture and he was extremely patient and helped me a lot to get exactly what I wanted.
Excellent customer service and knowledgeable
I had a fantastic experience at Ashley's Furniture yesterday while shopping with my spouse and son, thanks to Annie's exceptional customer service! She was extremely helpful, took the time to understand what I was looking for, and made sure I found exactly what I needed. Annie's friendly and attentive approach made the entire shopping experience enjoyable. I highly recommend working with her if you're looking for great service and quality furniture. Five stars isn't enough - Annie deserves a ten-star rating!
Vernon was extremely helpful.
Eshan was great help and we'll be back for more furniture because it is great quality
Hello !! Everyone just got new kitchen table and reclining sofa . Service was amazing Eshan and Julie store manager were very incredible. Eshan was not patient and Eshan was as not pushy .
No pressure sales and a military discount. Loved it
Ali, the sales representative was very knowledgeable and a pleasure to work with.The manager was amazing as well, thank you .
The sales rep. was very helpful. He helped me find what we needed fast and he was friendly. Communication re. the delivery was efficient and the delivery men did a good job. I bought a sofa bed. It looks good and it's comfortable. No complaints.
I had a great experience! The furniture at Ashley is TOP QUALITY and you don’t have to worry about it breaking down, especially if you get a peace of mind warranty! The salesman was wonderful! Thank you 😊
Vernon Isaac was very courteous and helpful. Helped me get an end table
Vernon Isaac, Was very friendly, Knowledgeable on what we needed and easily, helped us to make our purchase. Thank you, Mario A Rivas
Very nice Very patient 😀 👌 and very helpful
We enjoyed working with Bobby. Very easy going and pleasant to work with. We had time to view our options and felt comfortable in our decision. We bought our bedroom set for our new home. Oh and we also decided on purchasing our dining room table as well. We couldn’t be happier with our decision to walk in to Ashley’s! Thanks Bobby..
Went in there with the full intention of my husband and I buying a bedroom set and the sales lady harassed us throughout the entire store. I work in sales and I get you want to make commission but when we tell you multiple times that we will let you know when we have any questions and you stare and follow us throughout the store it’s annoying. Couldn’t even look without her following behind us or coming up to us every 2 minutes. We literally ran out of the store just to get away from her. Moral of the story we left Ashley’s without a bedroom set. The new bobs discounts is right down the street and had way better service, we bought our furniture there.
When my family and I went to Ashley to look for a new bed for myself, we were greeted by Emma. I wanted a Nectar or Tempur-Pedic mattress with an adjustable bed frame. I have a bad back and needed a bed mattress that would support my back. Emma was great but a little aggressive. I get it, I've worked on commission before. From the other reviews, there were hidden charges and bait/switch tactics with some accessories. I don't remember the managers name, but she did give a discount. Since we were buying two beds (bought my son the same bed with a different base, this is important for this review). I spent over $8000 on my bed (my parents bought my son his bed as a Christmas/Birthday present [they spent over $7000 for his bed]). Don't get me wrong, I love the bed. I sleep very well on the bed. The complaint is the customer service and the lack of service. About a month after purchase, we started noticing that the bed slid down on the base by about an inch to 2 inches. We went to the store, and they scheduled a tech to come out Awesome. The tech couldn't figure out why the mattress was sliding down on the base. He "recommended" I switch mattresses with my son. What?! No... The bar that is holding my mattress on my bed already popped out because the mattress put so much pressure on it. While the tech was at my house, he called Tempur-pedic to inform them of what was happening. Tempur-pedic said it wasn't their issue. Ashley says it isn't their issue. They don't know why this is happening. So.. what am I supposed to do? I bought the bed on 11/03/2024. So the tech told us, to raise the foot of the bed as high as it goes then lower the head part of the bed all the way down and then push the bed back to make sure the bed was pushed back onto the base. Why do I need to do this to a $8000 bed/frame BECAUSE on my son's bed, the mattress does not slide off when it is adjusted to certain positions. I called the customer service line on or around 12/14/2024 to see what is going on with my case and was told that it was still being investigated. Seriously?!? I just want my bed to stay on the base, I don't want to keep scooting it back on the base. As a paying customer of an $8000+ bed, I would expect Ashley to want to fix this. I won't be shopping there anymore. It's January now, and no one is letting me know how they are going to resolve this.
(Translated by Google) I loved the place, the beautiful furniture (Original) Me encanto el lugar los muebles bellisimos
Our experience was nice, Vernon was very helpful and gave us free shipping on our order
Jose was amazing. I recommend him to help you out. He got us the best deal possible.
Sale Rep Jose greeted us as we walked in and helped immediately, found what we needed, with his management Olga kept within pur budget and we walked out with everything we wanted. Satisfied customers! Thank You
Jose was great!
Juan at the Palmdale store was a great sales associate. Will definitely go to him when I need more furniture.
We went in to see Beds and walked out with a bed in less than an hour. Thanks to Vernon Issac; Excellent Service and very polite. Thank you once again
Was helped by Vernon Issac today I told him what I was looking for and my budget and he was very helpful in helping me find something fit my needs - this was my first experience with Ashley Homestore but l’ll definitely be back
It was a great experience shopping at Ashley’s Furniture Palmdale. We found the dining table we were looking for. Thanks to Vernon Isaac for the great help. He was so patient and took his time to find what we wanted.
Vernon was such a great help. He helped us out with not only great customer service but also a great price!
Jose was a great salesman with a fast ordering and check out
Vernon Isaac was a big help in finding the perfect mattress he has great customer service I will be coming back soon
Bad customer service, out of country. They can not fix any issues on say “we so sorry “ do not buy from this company.
I went in to the Palmdale store looking for a comfortable small reading chair and was greeted by Vernon Issac. Vernon walked around the store with me pointing out chairs that might work for me. He was very patient with me as I sat and tested just about every chair in the store. I found exactly what I was looking for and Vernon was very efficient and professional in finalizing my transaction.
Jose was great
jose is very helpful !
Very helpful!
Staff was very helpful assisting our purchase of two beautiful Recliners. They were attentive and worked with us on the price and delivery date. They made our shopping experience Great!!!
We received great service and prices for quality furniture as always. This is why we are repeat customers and recommend Ashley to everyone.
I am completely disgusted by the customer service of Julie (store manager) and Olga (sales manager) when I approached both of them with my issue, they were completely unprofessional, rude, and discriminating against me. (Racist) I have never been treated this way by a furniture store, or by any manager as a matter of fact. They acted as though they didn’t have the time nor the patience to help me with my order and issues with my order. I am completely disgusted with their behavior as management I have called customer service several times to complain. These two individuals should NOT be working as managers! Ashley furniture please do better.
Jose was very helpful as soon as we got through the door. We knew what we wanted and were in and out in a jiffy.
The store has beautiful furniture cut it is very cheaply made. Low quality. As a strong, clumsy person, many things wouldn't last a week.
Purchased a bed from Ashely because supposedly it was great quality. The Bed broke in the 1st year and it gets worst with time. Never again. Don't Buy.
Very nice store with nice people. 👍🇺🇸😊
Issac is an amazing salesman. Very knowledgeable and informative. He was very patient and helped my wife and I with our purchase.
Our sales girl Tati was great. No pressure just walked around with us answering all our questions. Made a great purchase
Bobby was great when showing me different sofas, checking out and making sure to answer all my questions
I love this place Vernon Isaac was so sweet he helped us out from the time we hit the door. He has great customer service I'll be back.
Outstanding, great salesman!
Merry nice personnel always helpful Jose and Olga
Experience purchasing item in store was fine. When it came to delivery day, we were advised delivery driver was minutes away. Then we were lied to about the delivery driver being lost. When we spoke with the driver to try to provide directions to assist the delivery, we were hung up on. Turns out the delivery driver was making other deliveries instead and had no intention of making a delivery to our house on the scheduled day. Now we must wait several more days for them to attempt delivery again…. Perhaps this is a rare occurrence, but a truthful assessment of delivery status could have avoided wasting hours waiting for a delivery that was never coming.
GG she take time with me and help me good person i'm very satisfied.
Fast and quick service and the best price ask for Jose
Great support Thanks
Went Black Friday shopping and had a great sales associate who guided us through the process and made sure we’re following every step of the way. Thank you Vernon!
Vernon Isaac, was Awesome! Very helpful. He had Awesome customer service.
I went in and found what I was looking for because I had already picked it out online. Made my purchase and was done in less than an hour thanks to the associate that helped me.
No pressure easy shopping , good discounts.
Thanks Vernon Isaac for finding us the "tiebreaker" rocking chair we were looking for.
Vernon showed us around, he was great at answering any questions we had about the furniture! Gave us enough space to look at what we wanted but was still available for any other questions. Thank you!
Great experience. Salesman Ali was the best gave us all the information we needed. He showed us all the electric mechanisms of all the units on the couch. He explained the whole process of the ordering and delivery and set up.
Huge fan of Ashley love the quality furniture being able to have warranty on all my furniture makes it a breeze. Excellent customer service. Thank you
Great customer service and very friendly
Jose was Helpful with everything.
Stephanie was amazing in orchestrating our order! Thank you Stephanie! We appreciate you very much!
Annie at the Palmdale store was friendly from the moment my husband and I walked through the door. She was so helpful. The exact color Chester drawers was not in the store so she wouldn't stop until she found the color I needed on line. I really liked the one she found for me so I made the purchase. I was happy I decided to stop at Ashley furniture first. I left out a happy long time customer.
Very helpful checked on us several times throughout are time. Quick and fast checkout.
José is amazing, very patient. Great service 😁!
Mukesh is a wonderful representative, great purchase experience. Thank you.
Mukesh was the representative that helped with my purchase, and it was a beautiful experience. Thank you, Mukesh!
Great experience. Salesman was very patient and informative of what we wanted and looking for. Very good price and discounts. Kudos to Vernon my salesman.
Mukesh was excellent and patient with us! Very friendly!
Vernon helped me and my family out and was very knowledgeable and helpful. He was able to help us save a lot of money and helped us get the furniture we needed for our new home! Thank you!
Jose was amazing and helpful. Usually store purchases are tedious and long, but he made sure that we were in and out expeditiously great customer service.
Juan C was very helpful with assisting with our mattress purchase. He made the buying process so easy and fast. Thanks!
Thank you Jose for your help really nice and Kenny was so helpful 😋
(Translated by Google) Thank you for helping me in detail with my questions, and thank you!! (Original) Gracias por ayudarme a detalle con mis preguntas, y gracias!!
(Translated by Google) Thank you for your good attention Jose (Original) Gracias por tu Buena atencion jose
Mukesh has always been our salesman Very kind and friendly. Top notch customer service
I visited the store in Palmdale Ca. I was looking for recliners and I found two that will go great in my living room! The woman that helped us, Annie was an excellent customer service rep. Thanks again for all your help, Annie!! Would definitely shop here again.
Great experience time after time. I have made several purchases and have been happy with all but 1.
The sales folks/manager were willing to work with us.
Vernon was good help. He helped us with our couch and getting a 4pc set with a good price. Thank you.
last year Gigi helped me find my dream bed and now today she had helped me find my dream couch. She really is a sweet and helpful woman and she is the only person who helped me every-time I go in store. Me and my family really appreciate her so much. 10/10 her work ethics are amazing. 5 stars all the way for you Gigi!!!! I will show you guys my couch once it’s delivered I’m soooooo happy thank you Gigi🩷!!!!!!!
Vernon went above and beyond in showing us the furniture we were looking for. He was extremely knowledgeable and patient! If you guys go to Ashley’s, ask for Vernon! You won’t be disappointed!!! Thank you Vernon for being the best
Jose was very attentive and helpful.
Mukesh was very very helpful with explaining colors and textures. Very easy to work without the high pressure. I would highly recommend him.
This was my first time with this company and Mukesh was an amazing person very professional. I highly recommend to look for him to help you with everything you need !
We worked with Karen and she was awesome! She helped us find the perfect furniture for our new home.
We shopped at Ashley's furniture today and had amazing experience and help from Mukesh today
Mukesh has been absolutely wonderful I came in let him know what I needed and he helped me in every way possible Tell you right now, don’t see anyone but Mukesh you will not be dissatisfied!!!
My visit to Ashley's was AMAZING!!! We felt very welcomed as soon as we stepped foot inside. Mathew Moran was very helpful, he guided us throughout the store until we found the perfect match for our family. 10 out of 10 customer service!!!
My wife and were looking for a new mattress and Mukesh was extremely informative and helpful in the entire process!
Jose helped with a lot. Thank you
This is my second time coming here and both times Mukesh has been helping us. He is been just amazing I am very happy with our furniture and his help. Thanks Mukesh
He was a very helpful and nice person. Mukesh
Great experience with purchase, Gigi was very helpful and professional. Very happy with the whole process. Definitely we are going to purchase more items in the future from Ashley Furniture.
Annie K. Is very approchable,and a great listener to all are wants and needs, shes a great kind sales person and let us view qualities, ,because of Annie's great qualitiesv, we choose to buy at Ashley's furniture store. Annie deserves a Big insentive!!!
Had a wonderful time working with Mukesh
Very helpful and a great experience overall.
We recently bought a couch from Ashley furniture, and the whole experience was excellent. The salesperson was friendly and professional, delivery was done in a timely manner, and even when we had a slight issue with one of the legs of the couch, it was handled quickly and professionally. We love our new couch, too. I would definitely recommend Ashley!
The worst shopping experience, the vendor was trying to sell us the most expensive dinning sets even when we said we were on a budget and looking for a table only, she was trying to prevent us from going to the lower priced items and when I finally went to that area I saw a table that was perfect for our chairs at home, it was on sale for $49.99 and when I said I wanted it she said it was gone, I said if I can take the one on display and she said no, I said if I can order it for later and she said it was not good for us and it was not what we wanted. I said I want to order it and she said it will take so long to get to us and my husband finally got tired and told her that she looked like she didn’t want to sell it to us and ask for manager, she said there was no manager. I said I want to order the table and then she did it and said the sooner day we can receive it was Nov. 1st and I said it’s perfect but I saw her going through the dates and I saw Oct .23 and I requested that day. Finally we got the table we needed after all the struggle with the vendor. Happy with my purchase but vendors need to know that some families are in a budget and depending on the service received, maybe later that same family can come back to purchase something more expensive and you can get a better percentage out of your sale but don’t try to force people to buy something they can’t afford. The delivery people on the other side was amazing, they put it together for us and showed kindness. Attaching pictures of the table and how good it looks with my chairs.
Very knowledgeable.. very pleasant to talk to!
Excellent customer service at the store & on the delivery! Thank you!
We are extremely happy in the service your store provides…the sales people that helped were very kind patience and professional…we have come back to the store to purchase various items at least 4 or 5 times…..thank you for having your store in Palmdale..location is close to us and very convinced!
Excellent service from the salesman to delivery. Great experience!
The crew that delivered my rug were pleasant and helpful The rug is beautiful
We ordered all of our furniture back in July. When I say all, I mean ALL. Dining table, 2 bedroom sets, and a living room set. We were told it would be delivered in 2 weeks so by 8/10. Well, we got one piece of our bed set about two days after our order so we thought, great! We’re getting our stuff earlier. They kept delaying every piece of our furniture. The first bed piece we got, they told us the second wouldn’t deliver until middle of September. They also do not answer their phones (the store) and customer service can only help so much. Overall I don’t think I would purchase from Ashley’s furniture again.
Came in and had the pleasure of working with Vernon Isaac. He was great, stayed within our price range, helped us find what he wanted. All for him he’s great and super friendly.
The salesperson who helped us went above & beyond. When we were looking for a leather sleeper couch & there was nothing for sale on the floor, she looked online at their website. & worked with us until we found something we liked. Very helpful & courteous!
Excellent service provided by MUKESH. Thank you.
I LOVE MY FURNITURE I PURCHASED FROM ASHLEY FURNITURE...MY SECTIONAL.. DINING ROOM TABLE..LAMPS AND MY RUGS MADE MY HOME FEEL LIKE HOME..I LOVE IT...THANKS ASHLEY!
Ali and the team were very friendly, helpful and fought to get us the best pricing.
Vernon Isaac was a great help with making a purchase. He walked around the store with me and helped me find items that fit my budget. Found some nice pieces for the airmen at Edwards AFB!
Mukesh was wonderful and very helpful.
Great experience with Vernon. Helped out a lot.
I will be completely honest about my experiences. I have visited Ashley Furniture store multiple times, and each visit feels overwhelming, as if I am being approached by aggressive salespeople the moment I enter. It reminds me of the pressure I feel when shopping for a car. I often express that I prefer to browse independently, yet I find myself constantly followed and asked if I need assistance or if I’m finding everything alright. If I had questions, wouldn’t I seek out help myself? On two occasions, different sales associates requested that I write a review. However, if I’m merely browsing and haven’t made a purchase, what would I have to review? Additionally, I find it uncomfortable when a salesperson, like Ernie, directly asks me to write a review for him. While he answered some of my questions, I don’t believe that alone justifies a five-star rating. I returned three months later to make a purchase, knowing exactly what I wanted, and while I received assistance, the interaction felt rushed. I still don’t remember the salesperson’s name, and there was a noticeable language barrier. Once again, I was asked to provide a review. I questioned why I felt pressured to write reviews. Yes, I received help, but it wasn’t exceptional service. I even jokingly asked if he could write a five-star review for me, claiming I was a fantastic customer. My point is, if a salesperson truly impresses me with outstanding service and a genuine personality, I would be more than willing to give a glowing review.
Vernon the best sale representative
Very good service and friendly mukesh
Mukesh
Gigi was wonderful helping us find the best deals for our new dining room set and furniture for our living room. Can’t wait to set it all up!
Jose is very friendly and answered all our questions.
Great customer service!!!!!
As soon as I walked in Mukesh, greeted me and was super quick to help me find a couch. I came in again unexpectedly and we picked up from our prior conversation. He did an amazing job helping me. Thank you!
Jose at Ashley furniture was actually very helpful work with us and negotiated a price that we were comfortable in paying for a set of couches. Come to Ashley‘s in Palmdale and look for Jose
José at Ashley’s Furniture was very helpful and went above and beyond to get us the pricing within our budget. He is extremely nice and easy to work with.
Jose was very helpful. He helped us find the perfect furniture we wanted
I had great customer service 5 stars! The issue was the fact that the mattress (Ashely’s brand) came damaged. We called and the tech came down. The tech agreed. They didn’t like that , so they wanted to send another tech. The mattress has 2 weeks, and it was an issue from the start. Be careful and ask always if the mattress is rolled up in factory. I spend $4000 in total just for them to bs a customer. 100% lost a customer.
Purchased a Beautiful Ashley Couch and chair this afternoon from sales consultant Gigi. Caring service with sincerity and a smile. My wife picked out the set of the electric couch and chair, just what she wanted to replace our current living room furniture. Happy wife a happy life of course. Gigi gave us excellent service and phenomenal quality and value for our shopping experience. My wife and I highly recommend Ashley Furniture and Gigi great service.
Amazing service.
Service was great. Thanks to Isaac!
I enjoyed my time coming to Ashley furniture of Palmdale, Emma was so nice and helpful!
We had a pleasant experience purchasing furniture for our new home. Emma was patient and helpful from the moment we walked into the store until the end. Thank you Emma!
Makesh is very well informed. Made my visit feel inviting and easy. I look forward to having makesh help me again. Furthermore I would recommend the staff to everyone as they are all helpful.
Mukesh was great salesman
Jose was super friendly and knowledgeable, he answered all our questions. Super happy with our visit and our new home items.
Friendly and helpful.
Thank you Jose great service late night
Thank you Jose!! For being patient and supporting me with my first furniture purchase.
Alia, worked well with me. He was kind and professional. He was able to save me some money due to discounts. Job well done! Charles Lee Whorry
Sales lady was verynice I just didn't find what I needed.
Always a pleasure shopping at this store. Mukesh is always very attentive and a great help!!! Will be back again!!!
Good afternoon, my name is Philip Rodriguez, active duty U.S Marines, first let me say the custom service is excellent. Stephanie & Jackie are a blessing. My family punches furniture with your company for the last 10 years that my parents has lived in Palmdale. Years ago the second party for the insurance made it a pain to work with them over the phone, but thank you to your team.
Vernon was an amazing help here! Was very quick and efficient and told us all we needed to know. Definitely will be returning for future purchases!
I got the Best deal ever I! Recommend Ashley Rancho vista Palmdale
Mr. Ali was patient and very helpful. I am satisfied with my purchase.
Very nice to deal with
(Translated by Google) Very kind (Original) Muy amable
Jose Ruiz was very patient, had great customer service and helped us pick out lovely couches.
Matthew was really great he had great customer service and helped me with all my needs!
Very good customer service very patient and helpful Thank You
Vince was very helpful.
Jose and Juan superstars. Super easy process, highly recommended, please give them a rise.
Vernon is awesome. He took me straight to what I needed and was very professional. Thank you, sir!
Thank you Vernon Issac
Ashley's furniture is a joke when you try to talk to corporate about a return and all they do is just put you on hold and never answer your call again . Very unprofessional.
Had a wonderful store experience with Vernon. He was amazing and very knowledgeable and helpful. Excited to make my purchase for my family room was able to find the perfect sectional for my home.
Just had great customer service. Polite and patient.
He was attentive and informative and friendly and worked very hard to make us happy.
(Translated by Google) Thank you very good customer service. Thank you Olga and Alfredo (Original) Gracias muy buen servicio al cliente. Gracias Olga y Alfredo
Vernon was excellent and gave great customer service!
Ashley’s is the best place to look for when you’re in need of new furniture , Jose he helped me out the previous time i was there had great customer service and made things easy!
Alfredo was AMAZING! He ensured that I was happy with my purchase and made sure I got the best deal.
Just moved into a new home and needed to get rid of my old furniture. Karen was so attentive and helped me with all my needs and questions! Make sure to ask for Karen, she’ll make everything so simple!!
I had a great experience thanks to Karen! She was incredibly helpful, patient, and knowledgeable throughout the entire process. She listened to what I was looking for and guided me to the perfect pieces for my home. Her friendly attitude and attention to detail made the shopping experience a breeze. I highly recommend working with Karen for anyone looking for exceptional service!
Right off the start I was greeted as I went into the store my Mukesh. I just recently moved to Lancaster so I was in need of new furniture at a good price and most of all good Quality. I let Mukesh know exactly what I need it and my budget. He was very knowledgeable and explained everything to me. Never did I feel like I was being pressured to buy anything I didn’t need. Great customer service and so respectful and patient with my family. Thank you again for all ur help. You Mukesh and Julie. They have a customer for life.
Had a great experience Jose was wonderful
Mukesh did a great job. He helped with our purchase, it was a smooth process. Thank you Mukesh!
We shopped here on 9/26 and were helped by Ali. He was very professional, attentive and patient. He balanced multiple customers with grace; we were impressed and appreciative. A great first impression & first buy for us ~ we’ll definitely be back!
We had a great, fast , and easy experience with Vernon Isaac. He was very knowledgeable & Patient with my wife & I.
Great service !
I really enjoyed picking my furniture in Ashley Furniture, I was helped by Vernon Isaac!! He was very nice and helpful. Also, he was very patient with us
Vernon Isaac was a very helpful sales representative the moment we walked in. He took the time to help us find exactly what we were looking for. His main concern was that we left the store happy with our purchases. Vernon was friendly and a good sport. We would love to have him help us on our next visit.
Vincent was the best sales person and I will be back for more!
Mathew swooped on us as soon as we walked in the door asking for phone numbers and emails immediately. Then when we asked to look around alone he followed us around the whole store from about 100 feet away staring at us like a hungry shark. The furniture was of poor quality and so wretched their salesmen. If you want to feel like you’re shopping for a used car this is your place….
Vernon Isaac was a big help. I plan to do business with in the near future
Shopped at Ashley's for the first time in years & Olga & Jose are the Best! Great service, smiles, helpfulness & professionalism. Prices are ridiculous but that's not their fault. Just because of them I'll shop there again.
Mukesh provide excellent customer service and patience with explaining Ashley products.
Bought new mattresses at Ashley’s home store in Palmdale and Vernon issac was very helpful providing excellent customer service. I highly recommended coming here!!
Vernon issac was very helpful and kind. Ask for vernon when at ashley’s he will give u the real deal and is honest
OLGA WAS SUPER PATIENT AND HELPFUL!! SHE IS AMAZING! VERNON IS VERY KNOWLEDGEABLE AND ATTENTIVE!! I WIL DEFINITELY COME BACK AND HIGHLY RECOMMEND THEM BOTH FOR ALL YOUR NEEDS!! EXCELLENT CUSTOMER SERVICE 👌🏽 PLEASE DON'T HESITATE TO BUY FROM THEM AT ASHLEY FURNITURE!!
Vernon was extremely helpful and made the process very simple! I will definitely be back to get more with his help.
Thanks for your help!
Mukesh helped us have a great experience at Ashley’s. He greeted us right as we entered the store and did not give up on us. We will definitely come back in the future.
Mukesh was fantastic and very knowledgeable. Great overall experience.
TATI WENT ABOVE AND BEYOND TO HELP US FIND THE FURNITURE WE WANTED. GREAT CUSTOMER SERVICE AND PROFESSIONALISM. THANK YOU TATI!
Emma was really helpful, I love how she treated us. So lovely.
Grat job every time
Was very attentive and and kind.
Vincent was amazing and very helpful!!!
Jose, was a great representative he made sure we found exactly what we were looking for. Thank you for the great customer service.
Great experience! Olga and her staff were all very helpful. Will be coming back for all our future needs. Thank you!
Emma Grey provided excellent customer service throughout the whole process. Helped me get exactly what I wanted.
Karen helped me shop for a couch she was very friendly and super helpful she was also very patient I’m a very picky person and went in like four times until I found the couch I wanted, I will definitely be going back to her.
Mukesh was great to us and was patient with us. Great sale rep. I would recommend him to anybody.
Mukesh was very helpful and acknowledged with what we where looking for. Thank you
Mukesh was very helpful and patient when I was indecisive with my purchase. Great service overall.
Great job Walter
great customer service
Ali great guy explains every detail
Terrible Experience - False Promises and Hidden Charges I recently had a very disappointing experience with Ashley’s Furniture. I visited the store and found a couch set, bed frame, and nightstand that I liked. The sales rep assured me that they would honor the price displayed on the floor. However, when it came time to finalize the purchase, they suddenly refused to honor the agreed-upon price. The sales rep spoke to the manager, Julie, who did nothing to resolve the issue. Instead of addressing the problem, she rudely refused to honor the floor price and walked away. It felt like they were just giving me the runaround, with no intention of standing by their word. To make matters worse, I discovered that they added furniture insurance to my order without my consent. I never requested it, nor was I informed about it, yet it showed up on my invoice . This is completely unacceptable and feels like a blatant attempt to charge me for something I didn’t agree to. I didn’t take well to this and decided to cancel my purchase. I’m extremely disappointed with how this situation was handled and will be taking my business elsewhere in the future. I strongly advise others to be cautious when dealing with this store, as their customer service is severely lacking, and they seem more interested in hovering around you as you browse the store, pressure you into buying and squeezing extra money out of their customers than providing honest service.
Firstly, Julie Reynoso was extremely helpful, knowledgeable, and patient during our shopping. She was very helpful when it came to explaining all the different bed frame and couch options. Everyone was very patient with my 2 yr daughter running around everywhere. They even went out the way to bring her a little notepad and marker. Then our experience with delivery was beyond our expectations. They set it up at the front counter. Then the delivery drivers called shortly before our scheduled delivery time to let us know they were on the way. They were very polite, professional, and careful with furniture placement. The professionalism of your team deserves to be recognized - and is rare in many businesses. We are very pleased with our purchase and the entire experience. We will definitely recommend your business to friends and family and won’t hesitate to do business with you again.
Last night My grandpa and I were looking for a new bed set up for his new house. We were kindly assisted by Alfredo who listened to all of my grandpa's medical situations. His back problems neck problems and much more. He recommended a bed that suited all of my grandpa's conditions which I'm grateful for so hopefully he has less pain on an excellent bed. Shout-out to Alfredo for providing exceptional customer service and hospitality
Was very helpful, and respectful.
Emma the sala person,was very nice kind and helpful,T
Ali at Ashley’s furniture was extremely helpful, patient, kind and informative.
(Translated by Google) The staff is very friendly and helped me find what I needed. Jose is a very salesman and was very attentive. (Original) El personal es muy amable y me ayudaron a encontrar lo que necesitaba . Jose es muy vendedor y fue muy atento .
(Translated by Google) Thanks for José's good attention, I love my new room. (Original) Gracias por la buena atención de José , me encanta mi nueva sala .
Tati was friendly and very knowledgeable of all products I. Needed. Great service !!!!!
Store is beautiful and clean the employees are well trained and knowledgeable will be back!
I inquired about a bed frame, Alfredo was outstanding! I'll go back to purchase it soon!! Thx
Came in to shop for a new sofa set and dresser, Mukesh was an excellent help, showed me options in all quality and price ranges, he was an absolute pleasure to work with.
Vernon was very nice & knowledgeable. Sold us a very nice couch & sofa. Was not pushy and very patient.
Vincent was amazing in helping me find the perfect couch for my home, and getting me the financing I need. Thank you!
I just wanted to express our gratitude for the outstanding service Vernon provided during our furniture purchase. His expertise and patience in helping us choose the right pieces made all the difference. You truly went above and beyond to ensure we were happy with our selections, and it shows in how perfect everything looks in our home. Thank you for making this a smooth and enjoyable experience!
Jose was a great sales person very helpfull
Mukesh was excellent with me I recommend him
I had the BEST experience at Ashley’s furniture the customer service was amazing they helped me find a great dining room set and I was in and out of there in no time!!
Today my husband and I bought a new couch and José was very friendly. He was not pushy like sales persons can be. He was very delightful to work with. Thank you!!
I have been shopping at Ashley’s for years already and always feel happy and satisfied while leaving !
best customer experience i’ve had ! definitely recommend, will be shopping here again
Hi, Walter is an amazing sales associate! He helped me with buying an amazing grey wooden table that fits amazing in my dining room. I would gladly recommend him! Treats everyone like family!!!!
(Translated by Google) I bought furniture at Ashley's and the experience was excellent. Walter was very friendly and professional. I highly recommend Walter to help with everything without hesitation. Thanks Walter! (Original) Compré muebles en Ashley’s y la experiencia fue excelente. Walter fue muy amable y profesional. Recomiendo mucho a Walter para que ayude con todo sin dudarlo. Gracias Walter!
Walter was great. Helped me and my family out so much and gave us a lot of info. If you’re trying to get furniture ask for Walter!!!!
I recently purchased furniture from Ashely’s and the entire experience was fantastic. Walter was incredibly helpful and knowledgeable, guiding me through the selection process with patience and expertise. Thank you so much once again Walter for all your help.
Gigi was very accomodating and had helped us in making our shopping experienced warm and fun.
My recent shopping experience at Ashley was overall very satisfying. As usual,Ashley provides a wide range of products, convenient one-stop shop for most of my furniture needs. GG their sales agent is superb in helping us.
Mukesh was an exceptional sales person and I will definitely come back and see him...
Very great experience with Vincent! He was very knowledgeable of the mattresses and was able to answer all of the questions I had. Would purchase from the store and Vincent again!
Thanks to Jose who was very helpful, patient, and kind!
Jose was excellent, very patient. Definitely has great customer service. And Definitely recommend him. He was great.
Vincent was the best! He helped us as first time bed buyers decide what we wanted and made it easy and quick. 10/10 experience!
Vincent is the man!!!
Bobby. Provided superb customer service. Explained different products and warranties. Felt comfortable asking questions, was patient and dedicated time to my concerns. Come see Bobby at Ashley in Palmdale.
Bobby was really nice, professional, and helpful person.
Mukesh was quick and efficient and got us what we needed
Thank you Juan and Julie for your outstanding service and quality products. We are so happy about our new furniture.
Gigi was wonderful to work with and very helpful getting the things needed for my place. Thank you!
We went on 8/9/24 to shop and had the good fortune to get G.G. to help us! She was so friendly and helpful…this lady knows her store offerings…and was wonderful at letting us wander around on our own but there in a jif if we had a question. She made the entire process so easy, no pressure and very enjoyable. We ended up making purchases that perfectly addressed our furniture needs at home. We cannot recommend her highly enough…she will be our go-to for any and all future purchases. Ask for G.G., thank us later!
Good stuff and good management So much helpful Ashly Palmdale , Ca
Mike’s was very helpful and had patience and gave us all the info we needed.
Wonderful experience with Mukesh. I highly recommend to speak with.0
Ali was awesome at giving us options in our price range. He was very friendly, informative, and willing to listen to what we wanted.
Very helpful
Mukesh he was very help-full and he work whit us and was easy to work with.
Excellent
We had a great experience shopping with the help of Vernon. He helped us decide on the best option for us and gave great details about all the features of each piece we tried while shopping for recliners. We are thrilled with our purchase
Very good service, everyone very sweet!!!!!!!
(Translated by Google) Good service (Original) Buen servicio
Beautiful furniture and accommodating management. This sales team went out of their way to make sure we got exactly what we wanted. Thanks good people.
Been coming for years
I was told a delivery date was set and once I was charged then changed the date when we already said prior to paying that date was a hard date for us. Wasted time and had to cancel whole order due to this and now wait 3-5 business days to get money that I was already charged
Great
rita was really helpful
Emma was very helpful and kind super professional
I am very happy to work with Rita she is awsem .
Our salesman, Vernon Isaac, was kind, courteous and knowledgeable. The reclining loves eat we chose was in stock and will be delivered on August 17th. Making this purchase could not have been easier. Thank you!!
My wife and I visited this store in order to take advantage of the 12-month 0% interest on their furniture. Vernon Issac (Sales Associate) assisted from the moment we entered the store. He was polite, informative, and not overbearing when declining certain upgrades/options on our purchase. We would definitely return to this location in the future. Thank you Vernon.
Emma was my sales person, she is very accommodating and helpful. My experience with her is a A+.
Great service welcoming store all staff very nice and patient specially Elena
Very personable and friendly. The rep listened to what we wanted and was very knowledgeable on product prices.
Vincent went above and beyond for us and was extremely patient, I asked a million questions and he answered every single one of them. He helped us pick our new couches and bed with a dresser! Extremely happy with his customer service!! 10/10
Great Experience. Vernon did an amazing job. Very helpful and knowledgeable.
Vincent is a great salesman very helpful in assisting with your needs and has very good attitude with customers
Thank you Ashley for doing business with us your associate Walter was very nice and patient and thorough. We are very happy and satisfied with what we are going home annd with are Agreements of how we will pay for our furniture and when. Your associate Olga was also very nice and helpful . Thank you again Walter. He is a very good worker . We would love to return again for more when possible . 🙂
(Translated by Google) Joshua was very kind and helped us with whatever we needed. (Original) Josue fue muy amable y nos ayudó en lo que necesitábamos
Jose has really Good customers service
Jose provide Great service very happy with the experience 😀 👍
Vincent was a great helper.
Rita was very thorough and helpful. She got us exactly what we wanted. Excellent service will be back to purchase more in the future.
Jose was a pleasure to work with. He was patient, and got me the very best deal on my purchase of a sofa and loveseat/recliner. I am a loyal longtime customer.
Been shopping here for years. The staff is always eager and willing to work with me. A special shout out to Jose for his professional assistance, helping me with the purchase of my sofa/love seat combo.
Informative. Gave us enough space to make a decision & purchase a new sofa.
Gigi was awesome, in and out with a new sofa in less than 20 minutes. She listened yo what we wanted and took us straight to our best options. Gigi is your girl if you're at Ashley Furniture in Palmdale.
Came in today and found a wonderful couch. Our sales person, Rita, was amazing. Ask for her if you need anything! Update 1: So my couches were delivered on Saturday and they were not the correct ones. I contacted Ashley's and reached customer service who said I would need a tech to come out. The soonest appointment was yesterday 8/13/24. The tech showed up and spoke with me about the whole situation. We then went to the Ashley's in Palmdale and spoke with the store manager, she spoke with myself and the tech and I told her that I was not happy about receiving the wrong couches and she was trying to figure out what they can do. I told her I want to exchanged the couches for the correct couches and she said they did not carry the couches I wanted in the dark brown color. I then said that she confirmed with the sales person Rita that they did have them in the color I wanted. She apologize and then asked how we could rectify the situation. I told her that I wanted a different set of couches then and she said that would be OK. Then she said I needed to pay an additional amount for those couches. I asked her why and she said because they were more then what I paid. Then I showed her the sign of the couches we were supposed to get and the new ones I wanted and she said she would have to speak with corporate to see if they could make an even exchange. Now 24 hours later I have hear nothing so I came up to the store and I'm waiting for a response
Annie was outstanding. Friendly place to visit
Vendor Ali was wonderful extremely helpful in our need.
They were wonderful. Ali really took the time with us. Jackie helped scheduled a rush delivery for us as well. Great Job
Emma and Olga were very helpful. My 8th purchase and I love Ashley’s
Jose was great
Great quality furniture with great customer service. I'm looking forward to my new furniture! S/O to Jose 😊
Great
Ali and Olga were the best in helping us get what we wanted.
Me and my husband have been coming here for a bit stopping I. For the past 6 months and we’ve finally had our minds set on a couch and Bobby helped us have peace of mind with our decision we are thankful for him
Best costumer service and great friendly staff @ Palmdale store.
Clean, neat, organized store even though we were not able to find a mattress that fit, Jose was very attentive to our needs
Great experience will definitely come back
Great price go to Julie she was incredibly helpful
Vernon Isaac was such amazing help and helped me find the exact furniture i envisioned for my new home. I appreciate his help so much!
Mr. Vernon was excellent. He listened to my needs and knew exactly what I was looking for. He saved me a lot of time & hassle. He is a very courteous and professional and patient salesman. He is very personable and I would recommend him to anybody who needs assistance in finding what they are looking for. If I could give him 10 *** I would.
Bobby and Julie gave us a wonderful experience and helped us get our lovely new furniture. I appreciated their patience and willingness to help us today.
Excellent customer service
Walter was very helpful with finding us the best deal possible that fit our budget and schedule.
(Translated by Google) Excellent service and the saleswoman Gigi very friendly (Original) Exelente servicio y la vendedora gigi muy amable
Gigi she have nice
Super helpful and fast. Found a matching dresser to a bedroom set I bought 16 months ago!
Mukesh was very friendly and helpful
(Translated by Google) It was a good experience (Original) Fue una buena experiencia
Jose provided excellent customer service
Best place to shop in town! Great customer service, and great furniture! A+ Sales associates go above and beyond to satisfy your home needs! Go check it out! 💯
Execelent service
Excellent work Walter, very good.
(Translated by Google) Excellent very good service 👍 👏 walter (Original) Excelente muy buena atención 👍 👏 walter
(Translated by Google) Jose was a good customer representative, it was a pleasure shopping at Ashley's store in Palmdale (Original) Jose fue buen representate al cliente fue un placer comprar en la tienda de Ashley en palmdale
Great customer service
Emma at the Palmdale location was a great help with my family and also my child who was a handful at the time she gave us snacks and made our time go pretty easy even though we waited for approval she made the wait worth our while. Thank you so much and we will be coming back here again for my parents.
Mukesh was very helpful and kind person. I recommend him if u are looking for furniture.
Vincent was expeditiously helpful in our purchase of a new bed. You're appreciated Vincent, your professionalism is beyond reproach.
Exceptional Service! Ali & Olga Are Absolutely AMAZING .
Very grateful for the terrific service from Mukesh Amin. His expertise helped me find the perfect recliner for my needs and delivery service was wonderful.
(Translated by Google) Excellent service from José (Original) Excelente de servicio de parte de José
Good Service
Jose was very helpful and patient. The customer service was superb
Vernun was the best! They were able to give me the best deal in town.. The manager was amazing and both provided us great customer service! Thank you for taking care of us! You’re amazing
He was a great salesman. I had slot if questions and he was patient with me!
Vincent was so professional and knowledgeable. He made our purchases a breeze and was so helpful and patient. We will be back. Thank you so much
Mukesh was a great sales representative to work with. His expertise, patience and support was out of this world. Very polite, professional and eager to fulfill what I was looking for in a sofa. I made my purchase and am very pleased to have worked with him and now have my dream sofa. Thank you, Mukesh! :)
I was asked to leave a review while I was in the store, the woman asked me to leave a review and made it seem like she wouldn’t continue with my receipt print out until I did so.
Very easy, Vincent who helped us did a great job and was patient with us as we tried to decide.
(Translated by Google) Good seller (Original) Buen vendedor
Excellent sales person.
Vincent was very helpful and kind. 5/5 👍🏽
Vernon walked up to tell us his name. Showed us 2 chairs that were potential options, assured us we could take whatever we selected, home that day, and walked away. Before walking away, he made sure to say, " If anyone tries to help you, let them know that you're working with me." Wt🤬?!! No. We were working on our own. After 40 min of looking, we decided on one. Couldn't find Vernon, so I grabbed someone else. ONLY TO FIND OUT that we had to wait 3 days for a delivery unless the item was on clearance. There were NO CLEARANCE items. My DIL just had a c-section and needed something comfortable to sit and sleep on, THAT DAY. We wasted time there until 6:47 pm. Right before all other stores were closing at 7. Luckily, we made it to Paradise Furniture in the mall by 6:54, and they WERE AMAZING!! We were out with a chair by 7:06. No exaggeration. All of the furniture, in both households, is from the Ashley store. That won't be the case anymore. Side note: We are aware that there are delays on most orders. That is why we asked if the same day was possible before we started shopping.
Vernon was awesome. He took care of me and my mother in which saved us hundreds of dollars. Thank you Vernon. Update: The 3 star review is due to the lack of communication with the store and the delivery team. The delivery team was professional and I believe it was a miscommunication between the store and the delivery team. The gentlemen delivering the furniture and mattresses were also supposed to pick up the old mattresses and box springs. We had called numerous times about the issue and was given a date of this coming Tuesday. We had called again to hear that their system had never had us calling the first time and called yet again and the same issue had occurred with us not being in the system that we called. We were told that they would pick up the mattresses and box springs on Tuesday; the actual pickup was today (Saturday) and we were called via an automated recording at around 7:30 this morning when we were asleep. We had less than an hour to wrap the mattresses and didn't fully wrap the other mattress in time. Thankfully the gentlemen had assisted us with that. The gentlemen who picked up our mattresses said that they were picking up one mattress but we had two mattresses and a box spring that were supposed to be picked up. Vernon had stated that they would pick up onebox spring and one mattress (set) for $10.50. I had paid this twice for a total of $21.00. The reason for the three star review is due to the lack of communication and how difficult it was to talk to someone at the store via the telephone. Vernon was still a great help in saving us money on what we had paid for.
GG is an excellent salesperson!
Vincent the man!!!
Very helpful and positive attitude.
A bit more expensive than I would have probably anticipated (but we got more stuff than I intended as well). Vernon was a phenomenal help, ask for him if you have any needs :))
We purchased a few items from here, and the service was amazing . Sales associate Rita was really helpful and thorough with us. She was patient and helped us with all questions we had. Definitely recommend this location!
Vincent was such a good help excellent customer service very patient and very helpful and knowledgeable.
Highly recommend you speak to Jose or Rita, as both are fantastic salespersons who are both patient and knowledgeable.
Great and efficient service from Jose and Vincent!
Must ask for Emma. She helped us find exactly what we needed. Very knowledgeable in products and tailored to our needs.
Vincent was very helpful and knowledgeable It was a pleasure working with him
(Translated by Google) Jose, magnificent seller. (Original) Jose magnifico vendedor
Grate service
I first called the store in Antelope Valley at 39626 10th St West and connected with Vernon Issac and he answered all my questions over the phone then suggested I hurry to get in on the sale's and I later went to the store to meet him and we went into the mattress area where he explain about the different mattreses and I was very surprised how knowledgable on everything and he was very patienct because I asked alot of questions and kept changing what I wanted but in the end we finelly made it Vernon is a very good salesman and I would recommend him to anybody that go's to the Ashley Store in Antelope Valley thank you
I didn't expect, how is big and a lot of choices. Palmdale CA .
Vincent was great. Polite, helpful and very knowledgeable.
(Translated by Google) Excellent service, very good explanations! (Original) Excelente servicio, muy buenas explicaciones.!
(Translated by Google) Thanks to all the staff, to José, to Kenny and to the girl who treated us very well. (Original) Gracias a todo el staff , a José a kenny y a la chica que nos atendieron muy bien
The sales account, Vernon, was vey helpful and knowledgeable. He assisted with selecting a sofa set, got us a great price and setup delivery. Was vey pleased with the experience at Ashley’s.
Vincent was so awesome, he listened to our needs and was able to get us set up with everything we needed. We have never had such a positive experience at an Ashley store.
Jose is a great salesman. I am very pleased with his service.
We are very please with José 's service. Very attention and cordial.
We've been coming to Ashley's for years and always had a great experience.
Great experience!!! Customer service was great!! Jose was great!!!!
Jose was friendly, approachable and very helpful. He let us look and answered question we had.
Jose was great, very helpful with no pressure.
Good service Olga and Jose.Thanks
Jose is good
Thank you Jose and Olga for a great experience today!
Great customer service from Emma, her attitude and the way of selling furniture is amazing. I got my first living room set from Ashley’s and I don’t regret it thankyou for your great service
(Translated by Google) Very good job Jose 👍 (Original) Muy buen trabajo Jose 👍
Vincent was one of the best sales people I have ever worked with. He was friendly, helpful, and knowledgeable. I would happily work with him again!
Patient and easy, really informative
Found what we needed great service
Ali was a wonderful help! He spent hours with us while we decided on a new couch. He was patient with my young children and even made them paper boats. Great experience, thank you! Ali !!!
Quick and to the point. Found me exactly what I needed. Thank you Jose
Jose was very helpful and had great customer service!
Great service
Clearance item. In great condition and price unbelievable. Jose our salesperson was a tremendous help.
All was great, help me with what I was looking for…very patient.
Perfect service ! Very friendly knowledgeable & helpful sales associate. Thank you!
Great service from sales person Vincent and the Manager Julie was a great help!
Thank you Julie for the hospitality and the great customer service.. I want to thank Ernesto the sales rep he went Beyond our expectations..Thank you Ashley Fam
Wonderful store, wonderful service by Vernon Isaac. He helped us from start to finish and got us everything we needed.
Treated my family and I very well, excellent service
Amazing customer service!!! José the sales person representative was extremely helpful and professional. He was very attentive and listened to our concerns and doubts. Definitely will come back to this store in the near future.
Great customer service from Jose!
Great and friendly service
Juan the associate was great help today, purchasing two living room chair. Also great help questions about their large livingroom sofas.
Great experience, Ali was most helpful in helping us find exactly what we were looking for in a father's day present. Very friendly staff.
Rita was such a fantastic help! She took her time to show us our options and even got her manager over to give us the best, most competitive pricing... Very impressed with the quality and warranty of the these two sleeper sofas, as well!!
Mukesh was great. He was very patient and helped us find everything we were looking for..
Vernon Isaac did an amazing job helping me and he was very helpful and an amazing person
Very knowledgeable and kind.
Jose was very helpful, patient and answered all our questions. Thank you!
Luis was a great help! Helped us find exactly what we wanted
Jose at Ashley’s helped us a lot and very accommodating.
Thank you, Jose for all the help very professional !
I want to thank Ernie for helping my husband and I find and not pressure us when it came to our purchase that was made today. Thank you he definitely should be recognized for a great salesman .
(Translated by Google) Mukesh was an excellent person who cared about the customer. I loved how he treated us from the moment we entered the store. (Original) Mukesh fue una excelente persona preocupado por el cliente me encantó como nos trató desde que entramos en la tienda
Luis was super helpful!!!
(Translated by Google) Luis iso very good job (Original) Luis iso muy buen trabajo
Vincent was super helpful and very nice. I would totally recommend him to my friends
Luis and Julie really did great job thank you for everything ❤️
Luis did a great job!
(Translated by Google) Luis, excellent service with a human quality of empathy, thank you for your great help (Original) Luis , excelente servicio con una calidad humana de empatia gracias por su gran ayuda
Jose was very helpful and provided excellent service.
Vernon Isaac was great to us. Very helpful. Gave his honest personal opinion on fabric and pricing. Recommend 100%.
GiGi was an angel. Very pleasant and anticipated our needs and made things happen. The two other stores we visited or called would not accommodate our simple request as they put too many restrictions on it. GiGi explained the pricing and protection plan well. It was obvious that the customer was important to her.
Vernon isaac is very kind nd help me find what i was looking for my mattress for my sciatica pain he is very helpful.
Luis was an excellent salesperson. It was his professional service I purchased my recliner.
Go see Mukesh he will take care of you!
Great store great location. Vernon was amazing he was very patient with me and my wife listened to what we wanted and made sure we left satisfied. We will definitely be coming back to Ashley's.
Luis was awsome and patient
Helpful
Kind willing to go tye distance
The sales rep Vicente was extremely helpful and knowledgeable. We purchased a bed for our kids bedroom without feeling hassled. Thank you Vicente for a pleasantful experience.
Went in to Ashley Furniture and had a great experience with our purchase Luis H. He addressed all our concerns and we left happy
Luis had helped out with our purchase
He helped and answered all questions. Showed us what we needed.
Outstanding service
Vincent was very helpful amazing service
Provided quality service.
Vincent was amazing and super patient as I took forever to make up my mind. Honestly all the staff were really great
Jose has great customer service skills. He was very helpful with helping me find the correct furniture that the wife and I were looking for. Thank you Jose
Luis did a good job
Just bought a mattress and Rita helped me with all the process. She greeted us and helped us try the mattresses one by one to see which one we liked best and after she helped us complete our purchase guiding us through the way. Rita was very friendly and attentive.
great place to shop, great service.
Vincent was the man! He took care of me and made sure I was happy with my purchase. I truly feel satisfied and I am definitely coming back.
Luis was very helpful and professional. Highly recommend Ashley in Palmdale
Jose was very helpful and answered all of our questions and concerns.
I had a great experience shopping at Ashley with the help from Mukesh. From the moment we walked in, he helped us by directing us to the beds within our budget. Mukesh made our visit very easy and a great experience. Thank you Mukesh for helping us out and finding what we were looking for at a reasonable price.
Mukesh was very helpful during our visit. He asked what we were looking for and provided many different options. Will be coming back for our furniture needs!
Mikes was very very helpful and got me a perfect furniture set on a great deal. Will definitely come back
Luis did a really good job helping us and letting us know about current deals and specials
Excellent experience with Mr. Mukesh
Great costumer service
Jose was easy to work with. No pressure.
Ali was very knowledgeable and attentive. Experience was A+ Will look for him when buying other items.
Mukesh and Olga were incredibly helpful and informative to us this afternoon. Mukesh walked us through all the options of each section and gave a comprehensive rundown of all our bedding and frame options as well. Hope to be back once escrow is finalized. 🤞 Got a dining set for now at a great price because we just could not let it go.
Luis did an amazing job ! Thank you Luis well deserve for a Raise !
Helpful and very nice
Vincent, and Olga did me right. Great service, and hospitality. A no pressure situation.
Vincent was really cool he help us all the way!!
Vernon Issac was very attentive, showed us the whole show room. Thank you for your service
Kind and patient
Mukesh es very helpful and very kind,definitely recommend his help!
Had a great experience with Mukesh
Had a great experience. Me and my husband went in to look a bedroom set and mattresses. Vincent was very helpful and very patient with us. He answered all of our questions. Such a big help! Highly recommended!
I love shopping here. Vernon Issac helped me with extreme patience and was very professional. Thank you Vernon ☺️!!!
Excellent service. Got the job done. No hassle. Thanks.
Vincent was very helpful with furnishing my new apartment. Now i don’t have to keep eating on the dinning room floor. If I could leave a 69 stars I would!!
Go to Vincent. He’s the best worker there. 👍👍
Had a very enjoyable experience and had a great selection of furniture and I was given a great costumer service experience
Vincent was very helpful. His patience when we changed our minds multiple times was top tier.
Jose was super helpful.
Ri was very helpful and found us ways to be able to make the purchase that we wanted :)
Found what I was looking for great selection.
Came in to the store today and Mukesh Admin was a great home on our purchase.
Ri was very helpful.
Ri was amazing. She was great. She will forever be our go to sales person as Ashley.
Ri was fabulous. She was very professional and kind. Our shopping experience was wonderful. We will definitely be back.
Excellent service at Ashley furniture, was fast and easy and didn’t try to sell me something I didn’t need.
Best customer service from Jose highly recommended
I had a very good experience after being helped by Mukesh, who was very professional and informative.
Jose from the Palmdale store was very helpful and attentive. Thank you
Luis was really helpful and and great to work with.
Was very patient with us! Very appreciative! Definitely recommend!
Typical furniture store waiting for the Memorial Day sale!
This place is honestly wonderful. The workers are the best however, it’s the lack of full size beds. They have the best frames, yet they don’t have full size beds. With living in Antelope Valley, rooms are a little small, and one doesn’t necessarily want their room to just be a bed and nothing else. Other than that, the experience was great.
Had a awesome experience with Vernone Isaac showing me bedding such housepertlity thank you sooooo much💁🏾♀️
Luis was amazing he took his time with us. I recommend him if you come to Ashley's
Jose was very patient with us. We appreciated that. My mom is old and couldnt make up her mind.
Luis was very professional and friendly. Answered all our questions did not rush us. Great sales etiquette.
Riri has now helped me twice, first to purchase my mattress and about a year later for the purchase of the frame. She is always professional and very friendly when chatting. I’m happy I was able to work with her on both occasions. Thank you Riri for always helping
Vincent was amazing. Had great customer service and searched for the best price. You should Seek him only.
Luis is the best Ashley rep ever! Only reason why came back
Luis was so wonderful and helpful! Thank you so much!
Great experience. Emma did a great job in finding my product and processing my order.
Vincent is the best
Vincent was very helpful.
Vincent was really nice and helpful
My wife and I were shopping at the Palmdale store a few weeks ago and the sales man was showing us furniture when a couple of another race came in. The manager came an stop our salesman and told him he had a paying customer. He had to leave us an assist them. My wife and I when to the manager and told her we were paying customers as well. And that we would never step foot in their business again!!!!! We contacted corporiate office and got no answer. We were prepared to purchase a full room of furniture!
I would like to thank Mukesh for all the help he gave us today. Good customer service
Happy with my new set up that I'm taking home. All thank you with the great help off Mukesh Amin. Thank you for the great and fast help that was given.
Was a good experience, Luis made everything so easy and was so helpful with the whole process.
(Translated by Google) Very good service (Original) Muy buen servicio
Great Costumer Service Mukesh Thankyou for helping us pick the right furniture for our home !! I recommend Him he is patient and understanding
Sales person was polite, accommodating, and not pushy. Came in knowing what I wanted, he helped me get exactly what I wanted. Good service
Salesperson was great. Recliners suck.
Jose was great I knew what I came for and he pulled the Raeann Collection online to order my coffee table. Great quick service in an out like I like it!
Mukesh was very helpful and attentive. He is very knowledgeable and gives perfect recommendations. I recommend him for your next furniture purchase!
(Translated by Google) José Ruiz treated us very well (Original) José Ruiz nos atendió muy bien
Jose Ruiz was very helpful and informative of the products we inquired about. Very friendly and did everything in his power to help us out in furnishing our new home. Great customer service
José Ruiz helped us out at this Ashley Store. He was a huge help, very friendly, and gave us all of his undivided attention our entire visit.
If there was a definition for the words scummy, lying untrustworthy, etc. Then Rita Khajehtoorian would be the right person. From a friendly to devious, she has made me and my partner feel uncomfortable and unsafe with our information when entering Ashley’s. She wanted to check our pre qualification which I was worried about due to the inquiry so I asked how much it would be with her then replying stating it would have zero effect because it doesn’t do any inquiry at all. I replied with a huge smile on my face and we went ahead giving her the information needed. It wasn’t till we went to a different store that we realized not only did it in fact effect our credit, but she had also made an account without our permission at all. She advertised that no matter where we went the mattress would be crappier and the same price. Luckily we looked around and found not only a better price/mattress, but also found better and TRUTHFUL costumer service. If you do go to Ashley’s, AVOID RITA.
Went here for a mattress and looked at some of the tempermedic ones. The financing is good, but they try and convince you the prices aren't as good as this store, when we found better deals elsewhere. I was helped by Rita and they lied about running my credit. We asked if it would leave an inquiry, she said no, and it did. It created a whole account when she said all it was was pre qualifying. Thankfully I was able to use this account elsewhere, but our merchant warned us that Ashley sometimes restricts these accounts to just their store. Wouldn't recommend here because they prioritize you shopping with them over you buying what's best for you.
My mother just purchased a TV stand and Luis from Ashley was extremely helpful. The process was quick and easy. Appreciate the wonderful customer service!
I worked with Walter and Annie and received the best service, I bought all my furniture and loved this place! I will always come back to this Palmdale location it's the best.
(Translated by Google) Very good seller, very formal, speaks Spanish, I recommend Luis. (Original) Muy buen vendedor, muy formal habla español, recomiendo a Luis.
Picked up a few pieces of furniture, love seat, tv stand and more. Walter was very helpful, thanks.
Had a wonderful time visiting Ashley Mukesh was amazing. Help me to buy my dining table thank you Mukesh…
Jose’s a great guy real chill and love the gucci belt he had , real stylish guy also very kind.
Came in to just look around for a bedroom set but Vincent was great at convincing my family and I in purchasing a great bedroom set. Vincent, had the best customer service and lots of patience with us.
Vincent, thank you for your outstanding service. We really appreciate your help.
Ali was great and very helpful!!
(Translated by Google) Carlos Ruis was very professional in helping us choose the bed we bought for our children, at a very good price. (Original) Carlos Ruis fue muy profesional al ayudarnos a escoger la cama que compramos para nuestros niños, a muy buen precio.
Every time we go to Ashely we always ask for José Ruiz sales person. Always a great experience
First time to Ashley’s Furniture at the Palmdale store. Ernesto Baltier was our customer service representative. He was the best and gave us the best deal. He is very knowledgeable and friendly.
Jose Ruiz amazing Assistance. Help me and understood what I wanted. Very nice and respectful
Jose Ruiz He helped me in a very kind way and helped me find what I needed. I recommend them.
Ernie was great. He was friendly to my kid and my family members. He answered all of our question and concerns. He even helped out with picking a table. Made my mom really happy. Thank you Ernie will come back again for a bed soon. I give him a 5 star review.
My family just moved out to the AV and we needed to furnish pretty much our entire place. Jose assisted us and made an overwhelming experience easier by being knowledgeable about the products and answering any questions i had. I appreciated Jose applying promos, deals and specials to our order and helping us to stay within our budget. I appreciated that Jose was not pushy, he was patient with us and let us have our space to roam around. I’ll recommend anyone to him and i give him thanks for helping us as great as he did. Thank you Jose!
Ernie was a great help, from beginning to end. Lots of patience with us and even my toddler. Easy process with him.
I had a great experience shopping my full bedroom furniture in Ashley Palmdale, their employee Mr. Mukesh was a great help and explained everything in detail, and helped us with the process of applying for credit, ordering and setting the delivery date.
Jose was very attentive, helpful and nice! Thank you for the help 🙌🏻
What an amazing experience. Emma was my sales person. She knew what I want I needed and I was done in 15 minutes. I recommend her to anyone that might need some guidance.
Great help!
Awesome service. Thanks Vincent
Vernon I. was amazing! Friendly and very knowledgeable!
My sales person was Vernon Isaac He was very professional, very knowledgeable and very personable. He helped me a lot with my choices and he wrote my order up very quickly.
Ri was very courteous and helped for us to get our son and his family a sofa set for them
Gigi , was absolutely great helping us.🤩
It was wonderful experience with the help of mukesh
Luis was Excellent.
Ri was great and Stephanie was very helpful!
Wonderful store definitely had a great help from Luis.H. and was able to answer all the questions that I had ⭐️⭐️⭐️⭐️⭐️
Luis H was a great help, we will be back just because of him.
I liked the couch they had and they had a charger for my phones
Good morning this is my first day l Ben here it was good sorss and l love it
I purchased a beautiful leather sofa, bar stools, and lamps. Clearly, I spent a lot of money. However, Ernesto did his best to find ways for me to get discounts. He was easy to talk to and really made me feel as though he genuinely understood my needs and assisted me to the fullest in achieving the best possible outcome. The only reason I gave 4 stars and not 5 is because the delivery fee was a bit steep in my opinion($399). Ernesto, well done!
Makesh is a great salesperson
Salesman Mukesh was great!!!!
Thank you Ri for all your help with our purchases today! We appreciate all the assistance you provided us. We will be back soon for our next furniture purchase.
Ri was very nice and helped us find everything we were looking for with the best financing available.
Vincent was trying to help me find a nice bunk bed, we weren’t successful lol but he helped me find a really really nice bed for such a nice price! LED lights, really nice grey color. He is really helpful, such a chill guy and nice to talk to with. His service is top notch and he is an incredible, nice guy! 5 stars!!!
Juan did a wonderful job in assisting me with my paintings
Vernon issac was our salesman and he was awesome,,very nice and helpful..... great experience. Thank you Vernon
Great customer service from Jose!
Amazing and attentive customer service! Gigi was such a pleasure to work with and help us find the mattress of our sweet dreams (😂)! Definitely would recommend this location
Ernie was very professional and patient. He helped us pick the perfect set of couches for our family.
Jose gave us great customer service
Ri was the lady that helped us. She was very attentive and knew exactly what we wanted to our taste. She also gave us a pretty good off since we bought a lot of things. Will sure come back and I’d be a pleasure to be assisted by Ri.
RI Helped us get our bedroom set, and all worked out. She showed us all our options. We are happy.
Ernie was very helpful during my visit today, he provided details and information on the store product and gave me a clear rundown of financing options. He answered all my questions efficiently and effectively.
RE was wonderful customer service
Jose is GREAT he has always been so helpful throughout my years shopping at Ashley! Everytime my family and I come in we always ask for him by name! 10/10!
Luis was very friendly and informative with my purchase !
We were greeted and helped by Luis and he gave us great direction in finding a kitchen table and mattress!
Vincent was a very sweet and helpful person he made my purchases easy
Re : was really great work with us more Patient and friendly and lovely .
Juan was very helpful!
stopped by this morning to visit Palmdale store. was greeted by employee Ali. excellent customer servic, and he knew what we were looking for with options. made a purchase that my wife and I are really happy with . Thsnk you Ali.. see you soon sir.
Mr. ALI was very helpful and knowledgeable with the information about the furniture. He was very nice and worked well with my mother and I. Great experience!
My wife and I went into Ashley’s and we were greeted by Gigi. She was very sweet and very helpful. Some of the best customer service we have had. Highly recommend going in and asking for Gigi.
Awesome experience. Walked right in on lunch break and got exactly what I needed. Vernon Isaac was amazing
(Translated by Google) Luis, very expert in his field, very professional. (Original) Luis muy experto en su rama muy profecional
Gigi, the best thank you for helping us purchase our sofas for our new home we appreciate you ! :
(Translated by Google) Luis did a very good job, very kind. (Original) Luis hiso muy buen trabajo muy amable
Mukesh was one of thee most educational sales person I have ever encountered. Initially came in so my son could get a bed, I ended up leaving with my own Tempur-Pedic adjustable mattress and smart frame. I have never been so informed on a mattress and quality of beds as much as today. Thank you so much.
Ri is the best!! She’s great!
Good salesman quick deal
Jose was great and accommodating. Made buying our daughters bed a smooth experience.
Ri is a very good sales person
Ri she is a good sales person
(Translated by Google) Jose was very friendly and spoke English and Spanish the best, he helped us with any questions and above all excellent (Original) Jose fue muy amable y lo mejor habla inglés y español nos ayudó con cualquier duda y sobre todo excelente
(Translated by Google) Work with Juan, very good service (Original) Teabaje con Juan, muy buen servicio
(Translated by Google) Jose Ruis, excellent, helped me with everything I needed, he is very patient and speaks Spanish and English. (Original) Jose Ruis excelente me ayudó en todo lo que necesitaba tiene mucha paciencia y habla español y inglés
Jose is an amazing sales men. Great bilingual was very helpful
(Translated by Google) Thanks Jose (Original) Gracias jose
Very helpful, professional, patience
Ernie Balter is a wonderful guy. He was very professional and had listing ears to make sure we are happy throughout our business with them. We got what we bargained for. Thanks Ernie and team!
Excellent service from Ernie Baltier
Luis helped us at Ashley's and he was amazing! He answered every question and had a lot of patience as we shopped for furniture for our new home. Very happy with his service and will be returning to him again!
Luis was very professional and helpful. You need ten more like him
Jose good salesman
I highly recommend this store and ask for Jose. He is a very courteous, professional and knowledgeable salesman.
Jose was extremely professional, courteous and knowledgeable of the products. He allowed us to take our time to look over all of the products we we’re interested in and showed us a few others we may be interested in. I would highly recommend that you come to this store and ask for Jose.
Juan was very helpful! He answered all our questions flawlessly!
Luis Hernandez was great! Super helpful and nice! Absolutely love the service
Meena offered the best customer service and was very helpful, and outstanding in helping select the perfect furniture to help alleviate our family's discomfort. We found the perfect addition to our home and be comfortable And we love it and will definitely be back for more.
(Translated by Google) Jose, thank you very much for the help. (Original) Jose muchas gracias por la ayuda
Jose was a big help and made my purchasing of a dining room set so smooth big ups to a great salesmen
Vincent Bullock was a great sales person on the floor. He was a delight Very helpful
(Translated by Google) Jose, very good attention, thank you (Original) Jose muy buena atención gracias
I worked with Ernie at the Ashley’s furniture in Palmdale, ca. I appreciate his professionalism, patience and assistance with helping my mom purchase her couch. Thank you Ernie you the best
Walter provided exceptional customer service experience and made our experience at Ashley’s easy, fast, and was highly knowledgeable regarding the product dimensions. Also, I loved how Walter gave us a bit of personal space while we looked around. That is always appreciated because it gave us the opportunity to talk amongst ourselves, and when had any questions he was instantly available! Highly recommend for his help !
Lewis did excellent
Bobby is the man!!! I will come back to finish my furniture shopping with him!!!
Jose was very patient with me showing me all the options that I had when it came to looking for furniture. Great customer service
Ali was so helpful. So nice and patient. Thank you!
Super great people to work with
(Translated by Google) Excellent Service from Jose Ruiz, thank you very much... (Original) Excelente Servicio de parte de Jose Ruiz muchas gracias...
(Translated by Google) Excellent service from José Ruiz, thank you very much… (Original) Excelente servicio de parte de José Ruiz, muchas gracias…
Great salesman very professional.
Ri was great, and very helpful
Gigi was so helpful and sweet. She took her time showing me all the different style mattresses, she explained in full detail the difference between all of them, the functions and she looked out for what would be best for me. She was super kind and funny! She answered all my questions and was so wonderful during the whole experience. I highly recommend you ask for Gigi when you walk through the doors! Thanks Gigi(:
Thank you Mukesh for helping us find our new furniture. Your knowledge and expertise gave me a new perspective when shopping for furniture.
Ri great customer service
Rita helped us with finding out couch. Gave us a lot of options.
Rita helped us a lot today being patient with us while we looked for our couch the manager was also very flexible with us.
Helpful and patient
Very patient and kind
Had a great experience shopping for an accent chair with Gigi! She ensured all our needs were taken care of & was sure to give us an abundance of opinions. Thanks Gigi!
GG was so sweet and helpfull. If I ever need anything else for our tiny home we will definitely come back and talk with GG.
Rita assisted us today and she was so great helping us and taking care of us to buy our furniture for our new home .
Ri was exceptionally professional and courteous. I will definitely recommend my family and friends to come in and see Ri for your home needs
Be warned that all sales are FINAL and they will not even exchange an item. Our sales agent Luis at the Palmdale store mislead us in believing the couch we were receiving was going to be the color in the material that we liked and it turned out to be a different material and we are unsatisfied with our couch. We paid $4K and although we explained this to the manager, they would not let us just exchange the item for the one we really wanted. I am very disappointed with their customer service, and we will not be shopping with any Ashely store ever again.
The salesman was very patient, and I found what I was looking for at the right price.
Mucash was awesome and very helpful. He has extensive knowledge about the products in the store.Go see him and you won't regret it! My money stretched far in the store. Go see him!!!
Good salesmanship. Jose has lot of patience and gave us a tour of the store.
I’m so happy it’s Amazing how Luis Hernandez tray us !! I’m very happy thanks a lot !!! Unique!!!
Gigi was WONDERFUL!!!!! She has EXCELLENT customer service and is very knowledgeable and pleasantly patient. She helped us fine the PERFECT furniture and I look forward to working with her again
Gigi was an amazing person the best by far customer service I’ve ever received from anybody from any place I’ve ever been. She took care and me and my husbands purchase. She most definitely needs a raise and job promotion. She was perfect.
Gigi was an amazing help! She giving manager vibes. Deserves a raise.
very good service.
Had amazing expirience Annie kasbarian was amazing she help me out in every single way .. I highly recommend her .. I give her a give star ⭐️
Ri did and amazing job, great customer service
Jose. Thank you. Excellent service
Jose excelente service. Thank you
Luis was very attentive and knowledgeable!
amazing service and very helpful
Luis very nice salesman
Beautiful furniture. Isaac treated us so well and was very patient with us when it came to choosing our furniture! Will definitely come back!
(Translated by Google) He was very kind and did an excellent job. (Original) Fue muy amable y hizo un excelente trabajo
Jose was awesome and he knows what he is doing. Great help!!!
Mukesh provided excellent customer service! Very precise, knowledgeable and patient. I would highly recommend and will return to shop soon.
My experience was quick and the best with mukesh
I purchased a new mattress today from the Palmdale Ashley Furniture and left feeling very satisfied. They had a huge selection of really nice mattresses to try out and Ri, the sales associate helping me, was super nice and helpful in me trying them all out. I definitely recommend checking them out if you need a mattress.
Mukesh has been amazing!!!!! Go to him to find furniture for your home, he helped us find our dream furniture for our home and it was an amazing experience.
Mukesh is the best go to him! He didnt earn his five stars for nothing
Amazing experience attended us very well helped us with everything we needed answered every questioned we had amazing feeling walking out the store with what we got
Vincent was a great help he is very patient and makes sure you leave satisfied
Mukesh is the man. I had great experience buying a mattress through his help.
Ri is absolutely amazing she made me feel so comfortable!!
Ri was such a great help. Definitely recommend!
Great customer service. Luis had so much patience and accommodating and understanding to our needs.
Thank you Jose
Jose was very courteous good service!
Luis did a great job helping my family pick out furniture !
Good customer service
Every thing was great got a really good deal
Mohammad Ali was great! Customer service was awesome from the start when we entered the store he was prompt in assisting us the process was done in less than an hour.
Came in looking for some furniture and Vernon Isaac was very helpful. He was really helpful and was able to help us with our perchase. I would definitely recommend him to friends and family super sweet man.
We bought new recliners for our family room .. Gigi was very helpful and very patient with us .. Very professional , very helpful , Excellent customer care and answered all our questions & explained everything very clearly thereby helping us choose the perfect furniture for our dream family room .. Awesome experience
Ri, was awesome! Very helpful! Came in looking, left purchasing.
The repair technician was professional. However, I needed a replacement of a recliner (I called 5 minutes into my 72 hour delivery to say the frame was bent and the chair could not close.) I spoke to customer care named Vidal after he told me he would not replace it, I was referred to “The Escalation Department” and spoke to Shawn. This women was so irrational and erratic! I explained that I was within my 72 hours to replace my couch and she started yelling and screaming at me and calling me names, at one point she took her phone and started slamming it on the table!! It was unreal, unprofessional and unexceptionable!!! She eventually, after 20 minutes of her abuse agreed to a replacement! I’ve never been so disrespected and astonished in my life!!!
Thank you so much Vincent for assisting me with my selection and purchase. Excellent customer service! 👌🏽 Looking forward to my delivery. 😍 Crysta😊
Great service
So about a week ago my daughter brought to my attention that her mattress was causing her back to hurt and it was affecting her in her school athletics and ultimately hurting her focus in her academics. I took her with me to Ashley's in hopes of finding a mattress she was comfortable with. I was assisted by a gentleman Luis H and he made this trip well worth it. He was knowledgeable friendly and made sure we were happy with our purchase. Absolutely 5 stars for this place! Highly recommend. Thank you Luis and thank you Ashley's!
Mukesh was so helpful, will definitely be shopping with him again.
Ri good service and helps
Ri was an amazing saleperson. She helped us in all our expectations on what we wanted in a new set of sectionals and dining. We love the Ashelys in Palmdale. Great atmosphere and environment to be in. There was no rush at all in making finale decisions. Ri was very patient with us. 4 thumbs up.
(Translated by Google) I was assisted by Luis and the truth is that I am highly pleased with the attention and help I received, which is why I decided to buy what I needed today. (Original) Fui atendido por Luis y la verdad estoy altamente complacido por la atención y la ayuda que recibí por eso me decidí a comprar hoy lo que necesitaba
Attended an in-store event where we made personalized welcome mats. It was a lot fun, in a comfortable and friendly setting. Afterwards, I looked for a couple of furniture items that we'll be needing soon--they have a good selection and friendly service, so I'll definitely be coming back.
I love shopping at Ashley, Palmdale everyone there are friendly and go out of their way to meet your needs
Vernon Isaac was very helpful! He provided great service and was friendly and professional.
Vernon Isaac was super helpful and explained everything throughly and professionally. Will definitely come back and look for him!
Great salesperson!
Great salesperson!
Ri Amazing great advise and helpfull
Great service. Very personable.
Vernon Isaac was very helpful. I was able to find what I wanted with the price I wanted. I recommend him if you're looking for something at Ashley's.
Repeat Customer!! Nice Furniture. Good Prices. Great Staff!! Thank you to Vernon Isaac!!
José Ruiz was a A really nice cell person. I would recommend it to anybody who wants to go shop for furniture.
Very Good Experience!! Ask for Rita :) Great Customer Service !!!!
I want to thank Rita for her amazing customer service!
Ri and Olga did a wonderful job helping me even located thing out of stalk!
(Translated by Google) Excellent service from José (Original) Excelente servicio de parte de José
Jose
I would like to say thank you Luis He Had a lot of patience with me I walked around the store 10 times He told me it didn't matter long as I was happy and made the right decisionas . He treated me like family. I appreciate it. I love my new furniture.
Ali was great…good customer service and Ernie manager was ver professional
Great service, friendly customer service. We're happy!
(Translated by Google) They are very friendly and the best thing is that they spoke my language to me. (Original) Son muy amables y lo mejor que me hablaron mi idioma
Murkesh helped me get the right bar stools. Thank you!
Exceptional customer service all around from Manager Ernesto and Salesman Juan. Made the process of purchasing our new furniture easy, comfortable and gratifying.
I had a very pleasant and informative experience with Mukesh he is sooo warm and helpful I love my new furniture and will be back for sure 10/10
I purchased a dinner table and mattress for my new home at this location earlier this week. I wanted something durable and that wouldn't be too hard to clean given that I have 4 children. Luis H. helped answer all my questions and made this purchase so easy! He was incredibly kind and attentive. I will definitely return in the near future to purchase more things for my new home.
Very happy customer with sales Mukesh
Again! If I could give a 0 I would! We purchased a dinning table after still waiting on a couch (going on three months now) giving Ashleys the benefit of the doubt. Our table was delivered today with TERMITES! I am beyond disappointed in Ashleys as we've had numerous issues with them and this is by far the worst! this has exposed our home to a possible infestation. We now have to bring in an exterminator to examine our home. This is beyond unprofessional as you would think the individuals assembling the table would see it and bring it to our attention, not to mention there should be a quality check on items before bringing them into people's home!! When I called they didn't offer to pick up the piece they said I was responsible for disposing of it! They've shown very little regard to the entire horrible experience we've had with them. This will be the last thing I will ever purchase from here.
Rita was very helpful with our furniture needs. 100% recommend for all your furniture needs.
Great help in helping me find the right couch for my living room, great help from Jose!
Exelente service nice people 👌👌
Our Sales Rep Vernon Isaac was very friendly and helpful during our furniture shopping.
Very good salesman
(Translated by Google) Good service from Jose (Original) Buen servicio de parte de Jose
Good friendly willing to help quickly Luis H good experience knowledgeable on mattress and recommended perfect quality a+
We had an amazing experince buying our new L sectional couch and coffee table. It wouldn’t have been possible without Mukesh’s help. He was very patient and very fun to talk to as we looked for something in our home. 10/10 experience.
I was looking for a new comfy chair & ottoman. Sales Rep Ri Hellen me choose the right size & color. She was patient with my questions. Thanks Ri for a great buying experience. ☘️
I walked in couple days ago looking around the store in search of a new living room set. I had an idea of what I needed, Ernie noticed me, and greeted me. Using his superior customer service and his professional skills we were able to "think outside the box" in order to make my custom and demanding request a possibility. I was able to purchase exactly what would work and what I wanted thanks to the patient, professional, and skillful advice from Ernie.
(Translated by Google) Luis had good service (Original) Luis tuvo un buen servicio
Jose Ruiz was a huge help! Thank you!
Meena was offered me a great customer service. She was well informed and sensitive to my needs. She made me feel an easy m, without pushing any product as does some traditional sales person, she looked into understanding what I was looking for and made it happen! Excellent job Meena!
Went there for the second time and get better and yet the best help from Luis H! Sensational service and extremely patient with all my questions. Willing to see him more there at Ashly’s for my future furniture needs !
I needed to upgrade my mattress and get a new drawer for my room and Was helped by Luis H he was very nice and you can tell he is a great listener cause he gave me good advice/recommendations and had great product knowledge of everything he is the best
Me and my girlfriend needed a new bed set and sofa so we went in and where helped by Luis H he was amazing he was very patient and helpful he was also very knowledgeable and had great recommendations next time you go to Ashley's I recommend you ask for luis he is the best.
This place has decent furniture but will overcharge you, and they trick you into buying the most expensive things with their Fake premium warranty I bought for 5 years coverage only to learn they cover nothing they promised me and my family. Be careful when shopping here.
Exelent service from Jose
(Translated by Google) The seller Mukesh provided us with excellent service, he was very patient with me in the search for my dining room set and in my indecision because I liked 3 dining room sets until he helped me decide on the one I bought and I am very satisfied (Original) El vendedor Mukesh nos brindó un excelente servicio me tuvo mucha paciencia en la búsqueda de mi juego de comedor y en mi indecisión porque me gustaban 3 juegos de comedor hasta que me ayudó a decidirme por el que compré y estoy muy satisfecha
Had such a great experience at the Palmdale Ashley's furniture. Great prices with great customer service! Thank you Vernon Isaac and Manager Julie Great team, we appreciate you both.
Was quick and patient with our order. Mukesh knew what we were looking for made sure we had everything correct and didnt miss a step into making sure we left satisfied
Mukesh was the consummate professional while helping me with my furniture purchase. Very pleased with my purchase!
Thank you Ali! Appreciate!
Very good service. Thank you.
Grate working with Mukesh
We always buy from Ashley’s and love the quality and the customer service we get here. We are so lucky to have Ri in 2019 and again in 2024 to help us put our ideas together for our home. Thank you so much for all your help!
We came to Ashley Furniture today to look at a dining room set. Vernon Isaac was amazing! His customer service skills and his knowledge was above my expectations. I highly recommend Ashley Furniture in Palmadale and Vernon Isaac’s as your salesman. Sincerely Mercedes
Ri was very helpful and very informative. We will definitely recommend this store to family and friends. Ri has top notch customer service.
Ri was amazing and professional and extremely informative..very pleasant professional experience with Ri.
Gigi is an amazing sales associate! Her knowledge and professionalism comes a long way! This is the second time we have bought furniture from her specifically!
we had a great visit
Gigi is such a professional! This is the second time in a year that we have purchased furniture from her specifically. Her knowledge and professionalism in this store is top tier!
First of all I want to say the lamps I ordered from Ashley are beautiful. The problem is they are too big. I ordered them online because I could not find them in the local Ashley store. After I received them I went in to ask what was the best was to do a return. I was told that I could not return them after I had received them. What? I can’t return a product once it is delivered to my house. Of course I had opened the box. How else would I have known they were too big. Now I am stuck with 2 lamps that are too big. I paid $200(+). Don’t purchase online!! Review update: After some email communications Ashley arranged for a return and refund of the lamps. Thank you.
I went in to purchase a mattress and I had no ideas what I wanted because the last time I bought one was 12 years ago! Vernon Issac was so helpful and patient. He helped me test out so many and I am so happy with my purchase. I ended up buying a few other things and he made it very easy. Ask for him if you’re going to the Palmdale store, he is great!
Ri is always a great help whenever we shop with her
Rita was so helpful
Mukesh was a great help, very polite, very patient, very informative. Great experience!
Mukesh was awesome! He was patient and knowledgeable. Ask for him when shopping there.
Rita was really helpful, answered all my questions, and helped me purchased my dinning table , quickly and easy .
Mukesh was very kind and assisted us with our sideboard purchase. He was also very knowledgeable and informative about Tempur-Pedic mattresses.
Jose Ruiz was helpful, knowledgeable, and polite. Most definitely will refer and return.
Rita helped my mom find the perfect bedroom set for an amazing price! She was very kind and patient with us and found the best deal for our budget.
Buenos servicing
Ri has been so helpful, she has great customer service.
RI was very helpful and helped us get our new furniture for our house
Our sales representative Jose A. Ruiz is extremely helpful and patient. He kindly walked us through everything step by step. He is knowledgeable and went above and beyond to address our concerns. We made our purchase at peace.
Went in today and with the help of Ernie. My kids were happy with the choice we made for their beds. Ernie was very helpful He also made sure that if there were any dilemmas, he made it happen for us. Ernie answered all of my questions and concerns. He even helped with helping me decide what was more fitting of color. Thank you Ernie for all of your hard work.
(Translated by Google) Thanks to Ernie Baldier for helping us say with the purchase that was made on this day, a very kind and respectable person. (Original) Gracias a Ernie Baldier por ayudarnos a decir con la compra que se hizo en este día, una persona muy amable y respetable.
I came in for a family dinning table fall in loved my customer service was awesome thank you for the good service Vernon issac
Needed a new couch. We went and saw Mukesh, he is really the best. He is our go to person. We like having a regular salesperson. We can walk in, give his name, and we are left to wander and look, at our own pace. I really don't like being hovered over. Any way, we found our couch, it was delivered and set up within 4 days. We had a great experience. This is not our first time shopping at Ashley's. Our entire home is furnished by them. Mukesh has been our salesman, every time. We've been "helped" by other people, on his days off, and it's like being on a car lot. We're very happy to come back, on a day he is working, and finish our purchase with him. Excellent product, with an excellent salesman. T
My first time here and I had a great experience. Walter was very helpful and informative. He was very respectful and polite. He answered all our questions and guided us through the process.
Jose Ruiz is super helpful.
Rita is very helpful and such welcoming environment
Mr. Mukesh greeted us right from the door. Showed us around the show room for what we were looking for. He is very professional with a great attitude and personality! Will definitely ask for him again!
Very friendly and informative! Answered all my questions and was very patient and knowledgeable Mr. Mukesh made it a wonderful experience will be coming back for other purchases
Ri was patient and courteous and helped us to get our next bed and adjustable base. Thank you RI.
Ri did a great jon helping us to find the beat bed for us. She walk through us to everything and explain everything. Thank u Ri😊
BAD EXPERIENCE! I bought a sofa and bought insurance on it, i called and received bad service they were asking when did you noticed i just gave a date and then they told me we dont cover it because it has to be with in30 days. Do not purchase warranty on hour stuff they dont like to help they told me that they can send someone to fix it that i had to pay for it because warranty wasnt going to cover for it. When i purchased no one told me this! Really disappointed will not buy furniture from ashley again and i will make sure to tell family and friends not to buy from this place its a scam. !!
Annie is absolutely phenomenal! Incredibly kind, very professional, and highly recommend asking for her services.
Mr.Mukesh was very helpful and patient with me as I was picking what couches to buy..thank you very much
Great customer service from Mukesh
Ali is great!
Ri was an amazing salesperson. She showed me a multitude of options for the sleeper bed I was looking for. She’s friendly and easy to talk to! I highly recommend her to anyone looking for new furniture!
Gigi was absolutely amazing and helpful through the entire process. We came here with the intention of dealing directly with her as she made our initial experience so great. Thank you Gigi! A++
Ali Was a great salesman, he showed us through the whole store and gave us all of our options and made us feel like we could have our couch any way we’d like. He was very patient and answered all of our questions.
Ri was great. She as courteous and was a no-nonsense salesperson who helped me order and purchase furniture to meet my needs.
Gigi is Amazing. From the moment we walked in Gigi caught our attention and gave a beautiful presentation of where the prices are and what to look out for. We knew more or less what kind of couch we wanted, but Gigi was very helpful and gave us all our options. We spent a good while looking, and Gigi kept checking on us with out overwhelming us. She is very nice and funny we had a good time. When it came down to purchasing our couch, she broke down everything to the last detail. Gigi was very open and upfront about it all. I really liked this experience. Usually going to furniture places the employees tend to hover over like vultures, but here we did not have that problem. If you come to this Ashley’s Furniture, ask for Gigi!!
Mukesh was fantastic with customer service and explaining the different things Ashley Furniture has to offer.
Mukesh was very helpful, told me everything I needed to know about my purchase. Nothing hidden; quick and easy.
Ri was a great help! Best place to shop in Palmdale!
Vernon Issac was extremely helpful and very knowledgeable regarding furniture and we received exactly what we wanted.
Ri Amazing Person verry good personality !
Mukesh is the person you need to see. He’s a joy to shop with, and will help you find the exact piece to fit your furniture needs. He made my wife’s and my experience so simple AND affordable. You won’t regret it.
Mukesh was extremely helpful. He helped us find the couch of our dreams. It’s perfect for the new house my husband and I just purchased. See him for all your furniture needs!
(Translated by Google) Good service from Jose (Original) Buen servicio de parte Jose
My Twin Sister and I had a blast with Jeannie who worked at Ashley Furniture! We were getting a lot of furniture and it took us from 3:30pm-7pm. Jeannie made the whole experience fun and easy. She helped us with measurements and helped us make better decisions when it came to what was best for us. Her Manager worked with us and was very friendly and helpful. Now all we have do is get the furniture and see how it all looks in our new place. We were pleased with everyone's customer service and we would absolutely go back. Please ask for Jeannie, if you decide to go there...She is The BEST! . We want to Thank the Ashley family for helping us with everything!
Our sales rep Ri was Amazing! Very knowledgeable in helping us in finding a great sofa set!
Went in and had a wonderful experience with Vernon. He wasn’t pushy at all, listened to our concerns and helped us make an informed decision!
Made a big purchase in full for a customized living room set and mattress. Jose was able to make my family’s dream a reality working with me to get the BEST deal for everything!! So super happy and excited! This will be the first purchase of many to come thank you for a wonderful first experience and I can’t wait to come back later for bedroom sets! 😁❤️🙌🏼
Shoutout to Ernie Baltier at the Ashley Furniture store in Palmdale, California. He assisted me and my family in the most best and professional way possible, and when we go back Ernie will be our guy every time! Thank you man we very much appreciate you!
Great and friendly service. Went in and got helped by Jose great help.
Ri was very helpful and knowledgeable about all of the furniture in the store.
(Translated by Google) Jose excellent service (Original) José excelente servicio
(Translated by Google) Ernesto from Ashley helped me a lot. He has a lot of patience. I recommend him. (Original) Ernesto de Ashley me ayudo muchisimo El tiene Mucha paciensia se lo recomiendo.
Mukesh was very professional and extremely helpful. If you need help at Ashley’s I highly recommend asking for mukesh.
Ri was very helpful and knowledgeable. Ri helped my partner and I with finding and purchasing a new bed frame and mattress. We will definitely be back for future furniture purchases!
Mukesh was very special, kind and patient helping me to find what I wanted also giving me a good deal.
Mukesh was awesome and friendly. We had. Great experience shopping. Kindly ask for him to experience a great service. Stephanie at customer service was very helpful as well.
Vernon Issac was very helpful and patient with me. Showed me many options and helped me pick the perfect mattress. Friendly worker. And treated me like a queen.
Ri is awesome and very helpful
Ri is the best, and very patient.
Thank you Vincent for helping us out today!
Good service
Ernie was above and BEYOND and wonderful human being as well. Lucky to have him!
Amazing service from Mukesh very helpful!
Gigi is a great sales associate! Very friendly and willing to help! Would recommend
Nice people and good help
Our sales associate Vernon I. was very attentive and made sure to take account of the exact set and items we wanted. Very welcoming experience
RI Convence me to come back for tempra mattress.
Gigi was very helpful to me as soon as I walked in .
Ri was very helpful and very professional. Will definitely go back with her. She took her time to help us get exactly what we wanted. Thank you Ri.
They provided excellent customer service .
Great place great service Jose was very helpful
Rita is great!
Rita was awsome! We needed a new couch due to a family tragedy. She was was extremely patient!
Jose was great. Got us in and out with no problems and answered all our questions.
Went to Palmdale Ashley Store! Jose Ruiz took care of my dining table order! Thank you for helping us.
Great experience fast and easy
Ri was very helpful and knowledgeable. She is an asset to your company. Thank you for your generosity.
Ri was amazing wonderful service
Ri was very helpful and helped us find a comfy bed
Ri was such an amazing sales woman, she went above and beyond to help us get a sectional couch, she’s so awesome an I would come back to her, good job outstanding
Ri and Olga were very courteous , thank you! Would recommend to my family and friends!
RI , is a wonderful sales person and a asset to Ashley .friendly , and kind.
Just bought couches for my living room area. Rita took care of me. She was INCREDIBLY patient, as it's a big decision. She was informative, kind, professional yet made me feel like family. I got a great deal and I'm so happy she serviced me at this location. Everything is clean, orderly and beautiful! The managers are wonderful too. Thank you Rita!!! You're the best!!! :)
Great service!!
Associates at the store were knowledgeable and were able to assist me to get what I wanted. Only gripe I really have is why it is taking almost a week to deliver. Other than that it all went smoothly.
Mukesh greeted and worked with us from the moment we went through the door until we found the sectional we were searching for. Beautiful store, outstanding customer service.
It was quick and easy. Asked salesperson to show me manuel recliners, he did, I tried them, picked the one I liked, liked the price and purchased in color I wanted. Check out was fast and easy.
It was a good experience, thanks Mukesh for your help
Ali was great! Very patient with us, took his time to show us different options! Will definitely recommend to family and friends! Thank you Ali!
Rita was wonderful and very helpful. Great customer service
Rita was a great help. Great service.
Mukesh was extremely helpful and friendly. He made the experience enjoyable and easy. I definitely recommended going to him for any furniture needs
Jose Ruiz very pleasant and easy to work with appreciate his time. Will be back for sure
Jose met us at the door and met our needs very polite and listen to exactly what we needed great customer service
I had the pleasure of encountering RI , recently, and I must say, it was an experience that left a lasting impression. Ri , embodies the epitome of goodness, radiating warmth, compassion, and sincerity in every interaction. From the moment you meet RI ,you're greeted with a genuine smile that instantly puts you at ease. Their kindness isn't just surface-level; it's deeply ingrained in their character, evident in the way they treat everyone with respect and empathy. Ri, goes above and beyond to help others without expecting anything in return. Whether it's lending a listening ear, offering a helping hand, or simply brightening someone's day with a thoughtful gesture, RI consistently demonstrates a selfless commitment to making the world a better place. Their positive attitude is infectious, uplifting those around them and creating a ripple effect of goodwill wherever they go. In a world often plagued by negativity, RI serves as a beacon of light, reminding us of the power of kindness and compassion. In addition to their remarkable character, RI also possesses a wealth of knowledge and skills, which they generously share to benefit others. Whether it's offering valuable advice, sharing expertise, or collaborating on projects, RIcontributes to the collective growth and success of the community. In summary, RI is not just a good person; they are an exceptional individual whose presence enriches the lives of those fortunate enough to know them. I wholeheartedly recommend RI to anyone seeking inspiration, guidance, or simply a reminder of the inherent goodness that exists in the world.
Ri was so nice and helped so much. She did everything in her power so she could us get the best deal we could , and explained everything without pressuring us ! Would definitely come back to this store and work with her again.
José Ruiz was amazing! I told him what I was looking for in my budget. Showed me many options and was patient. Bought couches and I dinning set. Thank you!
Jose Ruiz was great, and super helpful! Thanks Jose!
Gigi, was really amazing. She was very welcoming and helped my husband and I get the sofa we were looking for. I plan on coming back for other things I need in the future.
Ri went above and beyond to help in making the right purchase. Very pleased…
Thank you Jose for working with us! Very helpful on getting us exactly what we need :)
Ri Fantastic Customer Experience !! Fast Credit Approval !! Very Kind Customer Service !! Thank You RI For Being So Kind !!
I love dreaming and planning in the store which is always arranged and decorated beautifully. On their staff, Ernie Baltier, was extremely helpful. I had some specifics in mind and he kept me posted on any pieces that might go fit my style. Absolute gem representing the company well.
RI was very great help me find what I wanted and got the bed I needed.
Ri was a great help. Had a good experience at the store!
Jose is Super helpful, kind and knowledgeable!
Good service jose!
Meena was great and helped me with my bedroom selection
Ri was very helpful and informative. She did try to show us more options and helped on colors.
Ri was very helpful. She was able to make things happen!!!! Thanks Ri
I received an email that items I ordered for an extremely special and time sensitive event had been backordered. I called the store and spoke to Kristyn who was extremely patient and understanding about my concerns and spent a considerable amount of time both helping me figure out the logistics as well as making sure that I was compensated for any and all delays. Although the process was long and I was very frustrated (almost to the point of tears) Kristyn remained professional and considerate, which not only remedied my mood, but made me confident in ordering again in the future. Thank you so much Kristyn!
Had the best experience with Ri she gave me the best information about the beds. Amazing!!
M. Ali was very helpfuland friendly . He was very patient with us on changing our order. He tried to help us in different ways. Look for him when you buy at Ashley's.
Jose was very friendly and very informative
Juan, the sales Representative was awesome. As soon as we walked in, he greeted us with a smile. He was very patient, and I’d buy from him again. 😀
Juan was very nice and made our shopping experience wonderful. I will definitely be returning here.
I went in the store today and had the pleasure of being assisted by Juan, and he was AMAZING! He was very kind and knowledgeable and this was by far the best experience I’ve had with a salesperson. I would definitely recommend him to my friends and family.
Great selection of furniture. Walter assisted us. He was lovely and provided great suggestions on which couch to choose.
Good service thanks
Rita spent over an hour assisting me in purchasing my new couches and recliner and answered any questions or concerns I had
Mukesh is the best! Very helpful and an amazing person! Definitely come here and hopefully you can be helped by him!
Walter was great, super helpful, and patient!
Ri has great customer service. She helped me with all my needs. She was very polite and professional.
Worked with Ari and she is amazing. Very friendly, professional, and informative. Will definitely come back to do business with her again the next time we need furniture.
Ri was amazing and helped so much. She did everything she could to help us get the best deal we could. She was super sweet and explained everything without pressuring us to buy anything we didn’t want to. Would definitely come back to this store and work with her again.
Jose was very helpful and patient as we carefully made our decision. He answered all of our questions and was very professional.
Great customer service from Mukesh! He was very patient and knowledgeable.
I went into Ashely furniture knowing what I wanted. I just wanted to test it out before buying it, luckily they had it in stock. The associate that ended up helping Ri, was able to write up my order. She did have some issues with the internet on her tablet, which I appreciated, it gave me time to look around without her. I don’t like Velcro associates when I’m shopping. Ri’s conspiracy theories and her total disrespect of my mother is why I’m knocking a star off. My mom, who is on a fixed income, liked a clearance rug. Ri made some distasteful comment about how nobody wanted that rug, that it was trash. And when my mom insisted, Ri just had her take the tag to customer service. Luckily the lady at customer service was very nice. Even directing her to some other items, which my mom ended up buying. The guys loading up my car at the store were very helpful and nice. I love the furniture I bought. It’s very comfortable and fits my space perfectly. The delivery was quick and the guys delivering my items were professional and very friendly.
Ri has excellent customer service. She's very helpful she helped me throughout the store by sitting on the couches and showing me the material that the cushions are made out of. I'd recommend Ri for a customer service to all your customers
Very happy will Rita assistance to purchase a living room chair. Much thanks!!!
They was very nice Jose, Olga
Great customer service!
Jose is a great salesman
worked with Jeannie at the Palmdale store, she showed me various recliners and found 1 I liked, ordered it
Excellent costumer service. Ernie Baltier was very helpful and patient with me. He went above and beyond to help me find what I was looking for. Thank you.
Ernie Baltier great salesperson! Very happy with his service. Amazing manager always ready to help clients!! 👏👏👏Ashley palmdale
Ali, was very helpful and kind.
Very freely profesional personal thank Very much
I cannot say enough amazing things about Gigi! Her energy was great from the moment we walked in with our twins to look for our new sofa and dining table. She was so helpful and really listened to our vision. In fact, she was instrumental in us picking our furniture! She never tried to pressure or upsale us. Instead she provided us with a variety of options while still keeping our vision in mind. Thank you Gigi! We will be back!
Purchased recliner chair from Lancaster store, recliner mechanism cover was damaged and fell off after 4 months. Called about a technician repair at my home, given the run around to various phone numbers, saying they would get back to me. Never, never did. Paid for a 5 yr protection plan, not worth it.
Thank you ! Vernon Issac for making us feel very welcome since we walked in to the store on a rainy day and our purchase was fast and easy just what we wanted employees were all welcoming and we would be definitely coming back and we recommend you Vernon great sales person.
Our sales representative, Ri was very helpful. She did not force us into getting anything more than what we needed, but gave us suggestions that really made sense. Helped us get a nice discount, too!!!
Rita was very helpful. Very good customer services!
Great customer service Rita is the best
Rita good service thank u
Rita provided excellent customer service
I went to Ashley to buy some furniture and Mukesh (salesman) walk me through the entire floor to make sure I made the right decision. He was so patient and with his expertise I ended buying such lovely furniture for my bedroom. Thank Ashely for have so experienced salesman 👨💼
Very good service by Rita
Ri was wonderful today. She was very kind, helpful and patient. She helped my parents choose the perfect living room sectional for their home and I highly recommend purchasing your items with her.
Rita was very helpful with helping assist us through different mattress that will fit our needs at home, I highly recommend coming here and asking for Rita !
Rita was an amazing help with finding the right mattress for us!
Great buying experience!
The experience was amazing. There was a lot of helpful and professional support at this establishment. To be specific, Bobby was excellent. He provided us with suggestions, advice and awesome feedback. !
Ri was very helpful and gave us very good service thank you.
Best sales person at Ashley’s Mr. Mukesh was very helpful and has lots of patience. Great experience! Will be back again for sure!
Jose Ruiz was very helpful and patient. Thank you
Never had an experience quite like the one I had when I came here Ernie is the best salesman anyone could have I want to go back and buy more furniture for the soul purpose of being helped by Ernie He’s that great
Gigi was very helpful!
The entire Ashley staff always takes great detail and attention to take care of me and listen to what I need and make sure that I leave a very satisfied customer every time I come to the store
Great Customer Service!!!
Found the couch of my dreams with Meena's help. Extremely helpful and friendly.
Mina was really informative about what we were looking for!! She helped us pick out a great coach that fits our needs ! She's very friendly and make the process smooth
Thank you so much meena for a great experience purchasing my new couch...
we had a great experience with Meena, I purchased a couch that is not standard request, Thank you—-
Vernon is absolutely the best sales associate I've ever worked with. He was funny resourceful patient and very knowledgeable in all things furniture. He was pleasant from start to finish. I would recommend asking for him if you're looking for a comfortable furniture shopping experience.
Its always a pleasure , most of my furniture is from Ashley i have no complaints everyrone is very nice
Ri was a great help, she informed me and helped me make the best decision for my mattress needs!
Juan is a hardworking associate he answered all of our questions and got us what we were looking
Fabulous customer service! Ali, thank you for a wonderful shopping experience.
My wife and i recently purchased our house in palmdale came to Ashley's to look for a dining table. The sales rep that greeted us was Annie K. Unlike other sales workers that we have dealt with in the past she was great. She offered to help us and made us feel comfortable to ask any questions that we might have. I loved that she allowed us to look around through the show room without hovering and being pushie. My wife and I did not make any purchases on the first visit. After shopping around at other furniture stores we decided to go back to Ashley's and we specifically asked for Annie because she left a great impression on our first visit. Needless to say I am glad that we asked for us because she was so helpful and made our experience much easier.
Annie K. Was amazing, she took the time to help us with questions, was very polite and attentive . She made a good impression on us the first time we went to go browse the store for potential furniture, so we e made sure we asked for her when we were ready for our purchase. Good costumer service .
Jose Ruiz Orozco was berry patient nice and friendly
Jose Orozco was great helping me .
Amazing visit ! Ri was amazing sales person and helped me throughout the whole visit and to find a great price !
vernon is very helpful and nice
Great customer service.
Great customer service. Rita was very helpful on choosing our mattress that we wanted.
Juan was fantastic to work with! Great customer service at this store!
Amazing customer service by Jose ruiz he has great knowledge and he showed us around. He is also very friendly
Very good experience today and Sales person was very helpful, thank you much
Ali Mohammad was great help and because of him we found out dream bedroom set!
The selection is huge in this store! Also the way the showroom is setup is actually very helpful in showing you how you can utilize all the products in your home. The sales people were GREAT: knowledgable, very helpful but not aggressive. You will pay more here than at discount stores, but you do get what you pay for. Very satisfying experience (and came away with a fantastic recliner)!
Stellar service from Mukesh
Thank You Vernon for your patience you are a amazing salesman my husband was very happy veteran to veteran thank you for your service and we will be back again
Vernon was quick and effective. I hate being in stores long. He was able to get take what I wanted and find what I needed right away! BOOM, paid in full and went home. Now thats Great Customer Service!
Had a great experience with Jeanie sign
Had an amazing experience in Ashley's homestore today. Purchased mattresses and chaises. Ri was most pleasant and informative. Ask for Ri!
Ri was wonderful to work with and was very knowledgeable. I’ll be back! 🙂
Jose was very accommodating and knowledgeable in his field of work.
great customer service
(Translated by Google) Jose took great care of us, very good attention 👌 (Original) El Jose nos atendió de maravilla muy buena atención 👌
Excellent service!
The service was very good 👍
Bobby is an excellent person very professional.
My family and I when we shop at Ashley’s we always ask for Walter. He always helps us finding new furniture and other add ons for our home. Today my family and I came to look for a mattress for our daughter. He made great recommendations for us, telling us what he recommends and what he doesn’t. We are very happy with the mattress set we ended up purchasing today. He is always kind, patient and always looks for the best for us. We HIGHLY recommend you come and see him for any furniture needs!
I would like to say, Julie the store manager was amazing on helping me out with my purchase and brand new Tempur-Pedic. Cant wait to try out my new bed.
Jose was a great help and he was very patient
Ri was an amazing help. I was having issues with the acima leasing and she gave me more assistance than the financial desk who just gave me the service number. Ri took initiative to find me a solution. Definitely recommend her if thinking of purchasing with ashleys furniture
(Translated by Google) Excellent place, very attentive people (Original) Excelente lugar las personas muy atentas
Great place to shop for furniture! Everyone is very knowledgeable and helpful.
The help at this store was tremendous. Especially from Annie, that is because of her amazing help. She was very professional and she knew what she was doing. She went the extra mile for us and I cannot thank her enough. Please ask for her if you ever go, you will not regret it.
Annie was very patient when she was helping my family and I. We appreciate the effort that she gave us. She made sure that we saw all the options and she never complained about us taking too long to decide. She always had a smile on her face and she made us feel welcome to the store. Thank you Annie!!!
Excellent customer service, Meena was really helpful throughout the entire process.
I’d highly recommend GIGi very professional and very helpful. I was and out of the store in no time!
We had a great experience with Mukash. He walked with us around the store for 2 hours helping us narrow down a couch that would work for our family. He was kind and patient and super helpful! We always enjoy finding out furniture at Ashley. Great experience!
Mukesh was awesome. Got a great sectional.
(Translated by Google) Excellent service from José (Original) Excelente servicio de José
(Translated by Google) Excellent service from José and Julie (Original) Excelente servicio de José y Julie
RITA IS THE BEST. BELPED ME GET A BED. 5 stars.
Great shopping experience today with Walter. Thank you for your patience, professionalism and expertise! Walter helped us find the right sofa, love seat, dining set and cocktail table to match the colors and style we were looking for. Walter is far more than a sales person! His knowledge of interior design is superb! Thank you Walter! He is surely an asset to your company!⭐️⭐️⭐️⭐️⭐️
Jose help me today he was very helpful,
Rita was a great help with quick service
Ri was very professional and knowledgeable. Helped us with a very smooth purchase. Awesome person.
Very knowledgeable salesman who took his time in helping us choose the best couch for our home It was a lengthy process but finally got done!
In this store Mrs. Walter has a really good customer service!!! I recommend him, he is the best helper to help you to buy the furniture for your house!!!
RI, she is very helpfull and friendly!
Mukesh is such a pleasant salesperson and provides excellent customer service. I recommend that o ask for him when you come and shop here!
Hey there! If you're looking for furniture for your house, you won't be disappointed with Ashely Furniture Palmdale. And guess what? Walter is your go-to guy there! He's not just amazing, but also an incredibly kind human being. Trust me, he’ll take care of you!
Negotiate a responsible price
Sales person was very knowledgeable and helpful She made the experience very pleasant She is a very good asset to your store
Our experience was amazing. Thank you, Juan.
Mukesh was very helpful during our dining table shopping process. Told him what I wanted and got right to showing me the items in stock.
Great customer service and very nice nice helpful people!
Ri helped us out. Found what we wanted. Pleasant experience will be back
José is the best please come see him
Jose the salesman was great and hooked me up but the The lady with the short hair that works on the computer in the back is very intrusive begging to see my phone to make me do a review and the front was disgusting trash all over the floor next to the entrance. great furniture
Rita was a great help. Very happy.
Quick service
I was in Ashley on Palmdale and the lady her name is Rita helping us with our purchase she is very kind and patient.
M. Ali was very competent about the products, easy to work with and compassionate. Job well done, Thank you.
Great customer service and helpful people
Shop in Ashley for a bedroom set. Elena was very helpful. It was good experience.
rita gave great customer service and very patient good work
Last week was my first time visiting Ashly, good customer service skills. Beautiful furniture and appreciate the opinion of others..Thank you
We encountered excellent customer service, furniture options and competitive pricing.
Ali was a great help and took care of me really well. He was very patient
(Translated by Google) Ri dreamed us very well and gave all the necessary information explanations very kind (Original) Ri nous a rêvé très bien et donner toutes les informations explications nécessaires très gentille
(Translated by Google) Very good service Mr. Juan was very kind. (Original) Muy buen servicio Muy amable el senor Juan
Good service at Ashley’s!
I needed a new bedroom set and I was helped by Gigi she was really nice and helpful she made my room perfect.
Amazing service Mukesh very knowledgeable person thank you very much 😊
Ali is very professional, kind and efficient. Great first time experience 👍
Gigi Gave us excellent service most definitely coming back to have her service us again
Jose was my salesman and did an amazing job! Matched the prices online from another store
Jennie was wonderful a lot of patience and great experience on interior design
Rita was a great sells person she was very helpful and patient with me.. would buy again with her thank you Rita
Jeannie was very friendly and helpful. Great customer service!
Hi I went to Ashley store in Palmdale ca and Rita help me and took good care of me...
Jeannie was very helpful and a very kind! I recommend looking for her if you need anything.
Jeannie was such a wonderful person and worker she helped us find new furniture for our new home. Thank you
Vernon was awesome we were in and out super fast. Definitely coming back.
Gigi was very helpfu today! She gave us great customer service! Very nice lady
Ri helped my husband and I. We purchased a table for our TV and we will soon be purchasing a Hybrid mattress. She is very professional and awesome as a person. Thank You Ri
We had a good experience here at Ashley’s furniture. Our salesman Jose was very good and helpful. I will shop here again. Good job Jose.
To was very helpful. She answered all my questions and helped me find what I needed. I’m very pleased with the purchase and customer service.
Rita was the sales person that help us out gave us our space to look around and answered all our questions she was very nice helpfull. Nice store and clean.
To was super helpful and was quick with helping us order our furniture and explained everything in detail.
Just bought an amazing set of leather couches! Vernon Isaac is the best! Very helpful, patient and helped us throughout the whole process. The prices were very fair. Definitely recommend
Great service !love my furniture.
Thanks Jose for getting me a new mattress and good deal
(Translated by Google) The experience at Asley was very good, the person who helped me was direct to what I was looking for but I liked it more that he didn't offer to buy me more things like the other sellers did, he was always kind, respectful, and tried to have fun with the conversation. (Original) La experiencia en Asley fue muy bien la persona que me atendio fue directo a lo que yo buscaba pero me gusto mas que no me ofrecio comprar mas cosas como lo asen los demas vendedores, siempre fue amable, respetuoso, y trato de divertir la comversacion.
Ri was great!
Easy, smooth, and polite experience with Mr Vernon Isaac. He got us great prices for what we wanted.
Mee a was absolutely exceptional with assisting us today. We look forward to doing more purchases with Ashley furniture Palmdale.
Where do i start Meena was so amazing and helpful, she help me pick my furniture out for my new home she was very nice and understanding I didn’t feel -rushed. Five stars for her
Meena was very knowledgeable and help us with our purchase.
Ali was very helpful to us.He had endless patience with us going back and forth deciding which mattress to choose.
Excellint
I just wanted to say thank you to Ri for the best customer service experience I’ve ever had in my life. I ran into a problem with a purchase I made online and I called 3 different stores close to where I live and they couldn’t help me. I decided to call Palmdale and had the honor of speaking with Ri. She went above and beyond to help me out. She handled the situation with grace and di escalated the situation in a timely manner. I am beyond ecstatic about my purchase and will drive an hour just to buy furniture from Ri in the future. Also wanted to give Luis a shout out for being so kind and helpful as well. Palmdale is very lucky to have Ri and Luis as employees. Thank you both so much.
Ri was very helpful and great with every single step towards my purchase of getting a new bed and furniture set. Very happy with my purchase.
Ri was amazing on helping us help get a new mattress set and furniture. The experience was really pleasant and she helped us feel very comfortable about our purchase. Will definitely come back! 😊
Came in to Ashley’s today and was greeted by Bobby , Bobby was very helpful with helping me find exactly what I was looking for . Bobby was very hands on and gave me the best deal possible . Thank you Bobby!
Jose was very helpful when choosing a new sectional. Happy with his customer service.
Very knowledgeable and professional service
(Translated by Google) Excelent service (Original) Exelente servicio
Ashley Furniture is horrible, bad costumer service. I payed about 7,000 dollars for a bedroom piece, just for it to come horribly damaged. I went to the store, but they did nothing. They said the bed set was WOOD, but then I come to find out that it is not, its fake. Would they think I would buy a 7,000 piece set for fake wood? No! They are not even willing to exchange the bedding for the same amount of price, I even offered to pay the difference, but they continued to say N0! Im willing to go to court because they don't do nothing.
The customer service was excellent Annie was very informative and helpful.
Took my money said i would get delivery this day... I took off work that day and waited all day till i called, and at that time i was told it was not coming. When the called the store manager for compensation for my wasted day i was told she said she was not interested in giving anything..i went to the store and didn't even get a apology so i just canceled and they didn't even care about that..very poor service and management..
Paid for assembly but the workers stripped all the screws on the bed frame and it didn’t line up properly and it needs to be replaced and will have to wait an additional week or so for a new set to arrive. In the meantime we have no bed to sleep on.
Look forward to enjoying our first furniture from Ashley. Wish they were able to negotiate the price a little better considering we applied and got approved with Synchrony credit.
Friendly and knowledgeable
Very good service from Ali. Very nice Patient and help me find the best deal. . Delivery date is December 29th. Let's see what happens. I'll keep u Post it!
I bought a table set with chairs and a bench more than two months ago,since I received it I realized that the chairs were wobbling the table and the chairs had scratches and dents and since September 20, 2023 I have been trying to explain to the customer service that I am not satisfied with the item,but no one helps me I even went to the store that is located in Palmdale CA and I didn’t receive help either then I talked to store manager and I didn’t get help from her either she didn’t receive or return my calls, everyone tells me that they are going to review the case and that they are going to call me back and they never call me back, I call back again and again,I have to explain the whole procedure again because supposedly they are different people with whom I talk to,what a shame for the Ashley furniture company that deceives customers that way,I even paid extra for insurance and they still don’t want to help me
Great customer service.
Vernon our salesman was fantastic, very helpful finding us the perfect recliner we were looking for, I highly recommend him for your furniture needs..
Olga is a delight! She's very knowledgeable and very patient. We had a wonderful experience buying our brand new Tempurpedic!!!
RI was wonderful. Thank you so much for being so patient and understanding. Can't wait for our new bed.
Job well done, our sales representative was extremely patient and provided us with the answers to our questions which allowed us to make the best choice for our scenario.
Anna was great Knowledgeable and tried to get the price down where she could. Very happy so far waiting for delivery thanks
Very helpful get the job done
Friendly staffs! They always recommended us to go for a great stuffs and great deals too
Mukesh, is an awesome associate; he has the gift of patience and listens to the client. We developed a relationship and not just sales person.. thank you thank you..Ashley and Mukesh.
Bobby has good customer service he’s friendly he’s patient and he gives you good deals he went above and beyond I give him a 5.
Rita was very helpful and attentive! She took the time to explain everything and give us the best deal!
I really didn't want to give it a star they policies are definitely. If you pay cash and you have to cancel your order the same day you pay for it you have to wait 14 days to get your money back. I always thought when you pay cash you get cash California need to change their business. And distorted advantage of a disabled and I will not excuse them for that
Love the store! Martin has been great with us for years! Clean store and friendly staff.
I have not yet received my new sofa and 2 recliners so I'll save that part of my review for later, however, my sales person, Vernon Issac, was great! He was very friendly, respectful, and patient with us the entire time that we took to decide which furniture we wanted. Thank you Vernon!!!
Friendly and quality service. 💯
Rita was amazing. Very professional and helpful. Amazing job knowing what would be a great fit. Super service!
Felix's professionalism was appreciated especially after the delivery guys' terrible installation. Felix just saved Ashley's a ton of money because I was getting ready to return everything. You guys need to thank this guy for his customer service.
Ri is amazing she was so helpful kind and patient, she knew exactly what I was looking for and even got me a great deal with discounts. Thank you ri you’re amazing
Ri is the best and nicest worker at Ashley's. Ri helped us with our mattress needs. If you need a mattress, ask or call Ri.
Very nice customer service. Salesperson Juan…great guy!
GG was very nice and helped find what we needed.
worst customer service after the sale, changes dates of delivery without notification, says furniture is in stock when in fact it isn't, says you will get notification of time of delivery on date schedule, but you get notification, change delivery date without notifiying you, sales person now too busy to talk to you
(Translated by Google) excellent public service (Original) Exelente servicio público
Rita was very helpful! As well as patient with me! Thank you so much!!
Juan is a great help! I recommend Ashley in Palmdale!will be back for mattress! Thank you
Amazing and great quality furniture! We were happily helped by Ri and she was so nice and caring. We all felt welcomed right from the start from when we entered the store.
Vernon was very helpful.
The service is excellent. Ri is very personable and gives you space to decide. So appreciated.
Ri was very helpfull. Gracias!
We were looking for a dining set for us and one for my mother ….. Bobby helped us with everything in & out in just a few minutes he was very friendly and patient… Thank you
Gentlemen who help us was very very nice and helpful. He took his time to make sure we chose the right bed mattress.
If you go to Ashley’s go to Ri she has awesome customer service
The sales person was courteous and profesional. Patiently waited for us to look around and make a decision.
Ri was our Sales Rep and she was very helpful! We will definitely be back here!
Rita was very great help excellent customer service!!!!!
Ri is very professional & helpful. A lot of sales people are very pushy. Ri was not, which I like. She let me make my own decision. Thank you Ri!
Rita was very helpful
(Translated by Google) Very bad experience, I made a large purchase to furnish my house. During the purchase everything was very good, very attentive, but when they sent me my furniture I asked that they leave it in the garage so that I could arrange it later. At the time of receiving the mattress I purchased, it was open from the plastic. It had tricks in the packaging. I didn't like that and I let the delivery guy know and he said to call the store so they could change it and surprise, they didn't want to change it because it was just the open packaging. The manager of that super despotic place in Palmdale didn't want to help at all and was rude. I spoke to a number they gave me and a technician came to check the product and said the same thing that they can't do anything because only the packaging was open. I am not satisfied at all and I would not want to change it. I regret buying from this store. I do not recommend it, very bad experience. (Original) Muy mal experiencia, hise una compra grande para amueblar mi casa. En la compra todo muy bien muy atentos pero cuando me mandaron mis muebles pedi que los dejaran en el garage para despues yo acomodarlos. Al momento de recivir el colchon que compre estava abierto del plastico. tenia avertuas en la envoltura. Eso no me gusto y se lo ise saber al repartidor y el dijo que hablara a la tienda para que me lo cambiaran y sorpresa, no lo quisieron cambiar porque solo era la envoltura abiera. La manager de ese lugar en palmdale super despota no quiso ayudar nada y se porto grocera. hable a un numero que ellos me dieron y vino un tecnico para chequear el producto y dijo lo mismo que no pueden hacer nada porque solo la envoltura estaba abierta. no estoy nada satisfecho y no me lo quisiero cambiar. me arrepiento de haver comprado en esta tienda. No lo recomiendo muy mala experiencia.
Ri was very helpful, she explained everything very well. Got a great deal, thank you
New manager not helpful and really bad service they lie to you to make you buy furniture
Annie excelent service Highly recomended.
Ri was wonderful, very helpful. Love Ashley furniture.
Received great service from RI
If you ever have any questions or would like any assistance ask for Ri she was very knowledgeable with her presentation of mattresses, pillows, dressers, and overall benefits to them. I was glad to have such an opportunity to meet her and be helped by her.
V. Isaac was personable and knowledgeable on the furniture that we were interested in. He was pleasant to work with and offered different options to meet our needs.
(Translated by Google) We had the joy of meeting Mr. Bobby, an excellent opportunity, excellent service (Original) tuvimos la alegría de conocer al señor Bobby una excelente oportunidad, servicio excelente
(Translated by Google) Do not buy in this store, the manager Juli is a terrible person in charge, instead of fixing a problem she makes it worse, Latina with a Latina, RACIST, I was offended because she can't read in English, she has no professional ethics, buy a Product and The packaging was broken, how do they sell you products with broken packaging??? I DO NOT RECOMMEND THIS STORE,,,VERY BAD EXPERIENCE 😡😡😡😡👎👎👎👎👎👎👎 IT DESERVES NOT EVEN A STAR (Original) No compren en esta tienda ,la manager juli pésima encargada ,en vez de arreglar un problema lo hace peor ,latina con una latina ,RACISTA,,me ofendio porque no se leeer en inglés ,no tiene ética profesional ,,,compre un Producto y venía roto el empaque ,como te venden productos con empaque roto ??? NO RECOMIENDO ESTA TIENDA ,,,MUY MALA EXPERIENCIA 😡😡😡😡👎👎👎👎👎👎👎NI SIQUIERA UNA ESTRLLA MERECE
Great products and great assistants. Shout out to Mena and Elena’s help on my purchases!!
Service was great and staff was very patient with me.
If you want good professional help, ask for Bobby
I absolutely hate Ashley! The customer service should win an award for the worst customer service for the last three years! (Or more but the last three years in my book!) I bought a very expensive, cheap, piece of crap farm table. It is cheaply made and wobbles. There are deformities all over it. I bought a very expensive protection plan when I bought the table that apparently doesn't cover ANYTHING! I called about the deformities, doesn't cover it. I called because the seats were stained, doesn't cover it. I called because the table is very wobbly, yep! You guessed it, not covered... wtf does it cover?!?! They said it covers it if it breaks. Can I take a chainsaw to it?! I want to. I can not believe this place. Not only that, it took over 4 months to get my table delivered!!! I despise Ashley. Save your money, save yourself hours on hold only to have a few minutes of shitty customer service, and save yourself from pulling your hair out over making a very stupid mistake. Shop somewhere else!
Second time I’ve purchased from Ashley’s home store and Vernon was very nice and helpful . Smooth process . Definitely recommend him for any purchases at Ashley
Very good service everyone there helped with everything we needed for our house.
Today we were helped by Vernon. The service and information provided was excellent. He was very flexible when it came to financing. I would recommend.
Mukesh is amazing at what he does. He is honest, thorough and extremely knowledgeable in all products, especially mattresses. We came in for a couches and left with a temperpedic. He made us feel very comfortable about the whole process and he definitely went out of his way to give us the best possible deals. He is AMAZING!!!
We had an amazing experience today with Rita, not only is she patient but very helpful, she gave us space when looking around, and she made the process super easy for us, took about 15 minutes to get approved for the deals! The store is very clean and with pretty furniture. Thank you again Rita!!
Friendly and funny salesman
I had the pleasure of working with Ri at the Ashley’s store in Palmdale recently. Her knowledge about furniture was truly impressive, and it made the entire shopping experience a breeze. She was able to answer all my questions with confidence and provided valuable insights into the different pieces I was considering. What truly set’s her apart was the compassion and willingness to understand my needs. Ri took the time to listen to what I was looking for and even my personal style preferences. This level of care made me feel valued as a customer and ensured that I was making the right choices for my home. Additionally, her design savvy skills were a game-changer. Not only helped me select individual pieces but also offered suggestions on how to arrange and complement them to create a cohesive and stylish look in my space. The creativity and attention to detail truly elevated the shopping experience. Overall, Ri’s knowledge, compassion, and design expertise made my furniture shopping experience a delight. I left the store feeling confident in my choices and excited to see the final result in my home. I would highly recommend her to anyone in need of furniture guidance.
Ri was super helpful and patient, thanks to her we got a new couch ! Super satisfied
Emma my salesperson is very knowledgeable and kind she helped me with all the items I purchased 2thumbs up will purchase again and recommend this store
Excellent service Ri is awesome
My experience at this store has been amazing, thanks to Rita for helping me out. From the moment I walked in, Rita was exceptionally welcoming and attentive. She guided me through an extensive range of bedroom sets and mattresses, answering all my questions with patience and expertise. I ended up purchasing a beautiful bedroom set and a Tempur-Pedic mattress. Rita made sure I understood all the features and benefits, and helped me choose the best options for my needs and budget. Thank You
The staff is friendly and it was great service
I would like to give you 0!!
Very friendly and helpful
I had a great experience at Ashley’s , grate customer service . They are very helpful and kind.
ri walked us through the whole process very easily and was very informative. Thank you for the new bed! Can’t wait to try it out!
Great personnel. Rita helped me pick my mattress and dresser. She was very nice and knowledgeable
A great shopping experience and a wonderful store. The sales associates are always nice and happy to help. Rita was wonderful and helped me purchase a mattress and a sofa.
I decided to buy a bedroom furniture from Ashley and I couldn’t have been more happier, great customer service, patience with me throughout the whole process, Especially Rita Khajehtoorian was amazing she helped design and come up with ideas for my bedroom which set to get and wha would go great with. Delivery was fantastic as well they took my old mattress to discard it. Overall wonderful service would buy again! Especially Rita!
RI, was vert helpful and knowledgeable. She is also very friendly.
Rita helped me today. Great customer service. Fast and easy.
Best store EVER!!!!!!! I absolutely love my furniture!!!!! I brought a new house and completely furnished my house with Ashley I got great deals and even more savings!!! Will recommend to friends and family!!!
Had time to just enjoy what they had to offer. The sales team is so nice and had great knowledge of products.
Rita was friendly and knowledgeable on the items of interest.
I recently went in looking for a new mattress, box spring, and a dresser chest. Walking in immediately the sales associate was very attentive and helpful. She made furniture shopping feel like a breeze with her exceptional customer service. Delivery was fast and I couldn't be happier with the quality of the furniture and the service. Will definitely be returning in the future for more purchases.
Great experience with Vernon. I appreciate his help.
I love this Ashley Furniture Store ! Annie was such a GREAT help, all thanks to her she helped us find the BEST bedroom set/ bed mattress. She explained everything to us took the time to show us everything in the store! I’m glad she assisted us to find what we were looking for. All thanks to Annie! Thank you again! I recommend this store and definitely ask for Annie!
Ri She is the best seller and friend she helped me a lot look for her I recommend them she is the best.
(Translated by Google) The best thing about this place is the customer service, not everyone has the kindness and ability 👍👍👍 preferably Luis Gracia or everything 😁😄👍 (Original) Lo mejor de este lugar es la atención del cliente no cualquier persona tiene la amabilidad y la capacidad 👍👍👍 de preferencia Luis gracia or todo 😁😄👍
I went to purchase a dining room set. At no point was there anything mentioned about a delivery fee. Until the end. That’s being dishonest
Rita from Ashley furniture helped us look around and helped us find the furniture we needed for our home, she was very patient with us and was helpful as well. A pleasure for her helping us.
Great service and got a good labor day deal through the store and their website.
Elena was very helpful so nice made us feel welcomed from the start got the job done in and out in within a short period of time.
Ashley furniture in Palmdale provided a great experience! The store was very clean and easy to navigate. Martin was super helpful and knowledgeable.
Rita helped me make a purchase for my patio after going to multiple stores and not finding what I wanted Rita helped me view many samples explained the quality great service 🤗 and soon I will received the product I purchased
Elena was an amazing salesperson!
Mukesh was very helpful and informative. Thank you!
Bought a recliner love seat here. Got the 5 year warranty. After about 2-3 years started experiencing issues. The repair man to the warranty are a horrible "Tri County Furniture Service". We had a technician come to are house 3 times to fix are slouched recliner. They only have 2 visits recorded so make sure to document and take photos before these technicians come to your house and after they finish and get a statement down of what exactly they have done. They say they would email you the emails but never do. All these technicians do is mickey mouse work literally just putting the incorrect screws into are recliner and the same screws falling out in a couple months/weeks and now days causing the same issue to occur. First technicians stated it was a frame issue. We have been back and forth with the claim warranty and now we find out are frame was broken and they never told us which should of qualifed us for a replacement. Now they are trying to completely blame it on cushioning which they do not cover. They give you the run around and make getting a replacement recliner stressful. I'm giving Ashley furniture a one star for working with warranty companies that do not care about their customer. (I'll update this if anything changes) Update so Ashley furniture finally approved that we can get a replacement couch. The one we had was discontinued so we got credit in the amount we purchased our last couch. We went in person to get our new couch and Rita was very helpful find a couch we wanted in the price range. We picked our couch got free shipping and got it delivered to us within a week. Ashley Furniture has also started working with a new warranty company so hopefully this one's much better.
Jennie was amazing! She was so patient with me & my indecisive boyfriend and helped us find the perfect bed and deal with updated night stands that have chargers & lots of storage!
We had lunch at a nearby Appleby's and decided to stop in at Ashley's to look at dressers. It was our first venture at looking at dressers. We had no intention of purchasing, but rather, to scope out the offerings. Our salesperson was Ri. She greeted us very pleasantly at the door and answered our questions. We toured the store and were very interested in a particular dresser. It seemed to us to be head and shoulders above the other dressers available. Ri took measurements of the dresser for us to take home, to see if it would fit. Being our first "look-see" at dressers, we told Ri we wanted to check out the marketplace and see what else was available. Ri quoted us a price, and later in the day, after we had cruised the internet regarding other dressers and finding nothing that compared to the one we saw at Ashley, Ri called and made us an offer, which we accepted. A perfectly orchestrated purchase. I can recommend Ri for your next Ashley purchase!
Great Customer Service from Rita. She was very knowledgeable, patient and informative. Probably the easiest furniture transaction I have ever completed. Thank you.
It was excellent service. Thank you Emma
Emma was so amazing, so friendly and helpful ! Great energy at the store !
Rita helped me so much , she was so kind and helpful, she walked me through the whole process of purchasing my first furniture set, excellent service !
Jennie was a great help, will come back again soon! Gracias !
Annie was a greatest sale person , was a pleasure to work with her. Martin was very helpfull as well. Thank you. Will be back again soon!
I had a great experience! The gentleman who helped us was Bobby, I recommend you ask for him! He was so patient and helpful throughout the process :)
After careful consideration and looking throughout Furniture store in the AV, we came across a very helpful consultant at Ashley's Furniture! Bobby was very knowledgeable and with a great interior designing eye. His customer service was excellent and was super patient. Highly recommend him for your search!!
Bobby is so amazing at his customer service and is very helpful …literally so patient and heaven sent!!!
Great costumer service
Customer service was amazing and the sales person was really helpful. The Palmdale location is a great place to shop for furniture.
Ashley Store's products and friendly staff create a shopping experience that's both enjoyable and satisfying.
After careful consideration and looking throughout Furniture store in the AV, we came across a very helpful consultant at Ashley's Furniture! Bobby was very knowledgeable and with a great interior designing eye. His customer service was excellent and was super patient. Highly recommend him to anyone in search of new furniture.
Ri was very helpful to get our prices as low as possible.
Easy and fast process on our purchase of our sofa beds. Rita was very helpful in showing us what we were looking for.
I am amazed by how excellent Mukesh guided us from the beginning to the end! Great service and furniture.
Mukesh was very respectful and helpful with our furniture shopping!
Emma was lovely and sooo helpful!
Very pashelp helpsionate good with us help wit or purchase
Jeannie is very patient and provided us a great customer service. Thank you ! Will be back again!
Very good service , The workers are very friendly
Rita was so helpful! She made getting our furniture so easy, the store should be happy to have her here ◡̈ !
Came here multiple times to purchase a dining table and couch. Rita has been a great sales associate and is willing to help us with all our needs!
Trushari in the Palmdale store went out of her way finding a sectional. I was so frustrated from trying to find something everywhere. She was amazing
Purchased a new sofa and recliner from Jeannie. She was excellent! I needed a particular sofa and chair for my disabled wife, and she was able to provide wonderful options and prices, designs, and comfort. Walk me through the entire process including cost, the size. Also reviewed how they would handle things, including removing old furniture, and delivering and assembling the new furniture. This is the third and fourth items that I bought from this Ashley store. I’ve always had excellent excellent help. Strongly recommend shopping at the store!
I take back my original review it’s been horrid I did a full cash out over 40k to furnish my home and they were really nice to her the sale worked over On my way! for that but my whole order messed up and messed up pieces all the dates given have been all over and pushed back. Double charged on pieces and used furniture. Horrible business and service. Breached the contract of dates that were set and broken and missing and wrong furniture it’s a nightmare. I recommend to run the other way. Sure not new looking black and holes it’s sickening!!
Always a pleasure Ali helped me with the assistance of Myra. Thank you both so much for both your help I can’t wait to move into my new place now!
Ri was very helpful and courteous.
Ana Garcia was very kind and supported me with everything I needed, she gave me options that suited my tastes.
Awesome quick and easy would recommend 👌
Bobby was very understanding, respectful , and was quick to find a solution for us in finding furniture.
Bobby was really helpful, and attentive,, make my purchase easy and fast, will back to you Bobby thank you so much
Mukesh very best service. Liked mattresses and considering purchasing excellent experience
I was really disappointed in the quality.
I appreciate all the help that was offered & given from the beginning on our shopping trip. Everyone was very friendly & knowledgeable with all the questions & concerns we had. We worked with Jamal who was able to get us squared away for our new purchases!
Elena was very helpful. It was the best experience we’ve had. We’ll be back again.
Art and Olga gave me the best service we’re so helpful. EXCELENTE
Annie was nice and patient helped us out very well
We came to Ashley's to find a new dining table. It was our first time purchasing a table and we wanted to find the perfect fit (as we don't have much room to accommodate a big table). We were able to find the perfect one and a nice rug for our living space! Ana was helpful in answering our questions. We had a rather quick and smooth experience. I will definitely return here for future purchases!
Emma was amazing very informative and helpful. She wanted us to get the best quality furniture for the best price. She even watched our baby while we searched the store! 10 stars all the way!
Emma is so helpful!!
Very helpful staff, Jeannie was amazing thank you!
Sales Associate was knowledgeable and polite.
My experience today was absolutely outstanding! Ri did an exceptional job in assisting me in selecting the prefect bed that met ALL of my preferences within my personal criteria. She was very helpful and patient throughout the ideal duration of the process while displaying excellent customer service! Sleep is a very important aspect of life, and now I can comfortably optimize the quality of mine. Thank you again Ri! :)
Ramesh was amazing.
I’m happy with the customer service I received from Annie. She is so knowledgeable about their products and patient with me as I left and returned to complete my purchases. Praying for a smooth delivery also
Great costumer service. Rita and Olga were awesome and made my shopping experience so much fun. Thank you 😊 Olga and Rita
The staff were very patient and kind very helpful all around and I had a huuuuge house order. They were so polite the whole time very fair pricing and a team effort!!!
I decided to replace our furniture in new home and couldn’t have had a better experience with Ri in the Palmdale store. She went above and beyond my expectations with knowledge of the numerous products I purchased. As a a designer herself, I appreciated the time she took to understand my interests and provide insight. Thank you Ri for a great furniture buying experience. You are amazing!
Gigi is awesome and so precious Treated us so special!!
Jamal was an absolute pleasure to work with. Every member we came across was nothing short of exceptional
We were greeted immediately when we entered the store by Anna. She helped us by answering our questions and helping us pick out what we wanted. She was very personable, knowledgeable and helpful!
Emma was very helpful and got me in and out quick with what I wanted. No games. No haggling. Just good sales manners.
Great service!
Updated review. We left extremely disappointed today. We had two gift cards and planned to use them today to purchase a rug. We had gone a couple days ago, and we almost purchased it that day with the gift cards, but we decided to go back home to measure. I regret waiting. The manager overheard we were going to use the gift cards and walked away. And instead of coming to us, she sent someone over to tell us they were not accepting gift cards. No one knew "why" so she was called over. The result: insincere and disingenuous apologies from the manager
I bought a couch from here and since day one I've had problems with the couch been falling apart, rips and tears threads just coming undone, I called them periodically never got a hold of anyone and when I finally did it was a week past my warranty. And they said sorry can't help you. Don't recommend.
very nice, great customer service and Ali was super helpful!
Mr Isaac, was very patience and welcoming in assisting me and my mother while shopping here. HIGHLY recommend him to assist you with any needs.
Vernon Issac was excellent service friendly and very patient with me since I was in a wheelchair. I would recommend him to help anyone and will be back again. Thank you.
Ali was very helpful
Vernon Isaac was very helpful and he gave me a great deal on my bedroom set plus mattress for my guest room. Thank you!
Wonderful shopping experience. Emma was super knowledge and courteous, she made my furniture shopping experience easy.
Great customer service staff really friendly
Excellent service from Rie.
Awesome customer service and attention by Ri. She did a great job getting us exactly what we wanted without any issues. She also paid special attention to my mom who can't walk well, she helped navigate us around the store so we didn't have to do unnecessary walking. Really enjoyed the service. Thank you!
Had a great experience with Gigi and will work with her again. She was professional, patient, and friendly. Wish all sales people were as customer friendly as she was.
Came to buy an entertainment unit. I have to say I've been a customer here for 8 years and Ramesh is beyond the best service we have received from a salesman. Thank you for your outstanding customer service. See u real soon. You rock
Overall great experience. Mr. Vernon was great and very helpful. Worked very well with me and helped save me lots of money
Very friendly staff...Ri answered all of our questions even though I was a little rude at the beginning (I was starving) but she was always nice and calm.
Our visit to ashley's waa so nice. Ri, help us and answer all our questions. Thank you so much.
RI is great adviser , is very helpful, ask for her to help you
The delivery time is not good.
Great service by mukash
The salesman was wery nice and professional.
It was a great experience very fast and efficient.
Ali was helpful, very explanatory and communicated well. He's a nice person with good humor.
Employee in the store was happy to help and find what I needed. A day after I had a question about my order and couldn’t not get ahold of the store to ask a question. I wasted over an hour on the phone with customer service trying to call the store and they were unable. This place is never busy and people are always standing around. I had a simple question and they couldn’t even answer the phone. I cancelled this order and reordered online somewhere else for $200 cheaper for the same product.
Ashley furniture high key sucks for how much it costs. dresser drawers always coming off of hinges bed squeaks as well do not recommend period.
Lots of selections of furniture items and the staff was extremely knowledgeable, friendly and considerate of what we wanted.
My family and I had a WONDERFUL experience at this location and specifically, working with Ms. Rita. I was in the process of moving out of state, and she was so understanding, friendly, and helpful when it came to helping me find what I liked at great prices. In addition, the rest of the staff was friendly, and they did a great job of making me feel comfortable in this new town. I definitely recommend shopping at this location and working with the staff here!
Bobby was great! He made me feel very welcome, and he was very patient with me. Companies need more employees such as Bobby. Take care, my friend.
Excellent experience as a first time furniture buyer. Ri was very helpful and the manager Julie as well. They will definitely work with you.
Art was my helper and was satisfied with his service. Straight to the point. ART your the boss. Thanks fot getting me the beds I needed ASAP.
Vernon Isaac very good customer service
BEST PLACE IN PALMDALE
Sales person was very knowledgeable and awesome
Makeshift was Very professional and awesome
Ana, sales rep. was very friendly and very helpful and not pushy. She knew exactly what we were looking for… Very satisfied with the customer service and the purchase… Thank you, Ana!!! Elaine …
Rita was very caring and helpful with our purchase great customer service!!
I knew what I wanted. The salesman Martin Alvarez was very nice. He was not pushy or over bearing at all. He help me pick out the best mattress for me.
Elena is a terrific sales person. Super attentive to what we were looking for. She knew all the right things to show us, knows the product and the entire showroom. Very thorough
My husband and I are pleased and thankful to have found Ana. She is patient, charismatic, and knowledgeable. Check out Ashley’s Home Store and ask for Ana ⭐️⭐️⭐️⭐️⭐️
Okay, do not come to Ashley Homestore if you need furniture that will last you for 10+ or even 5+ years. The furniture is nice, but not made with any kind of real material. Fake wood holds the furniture together. But I brought my dining room table at Ashley's and I love it because it was cheap and looks nice. My husband and I just brought a new house and didn't have a lot of money for furniture. So we decided to buy cheap new furniture. The sales associates are very nice and work hard for their commission.
I paid all this money for furniture just to be treated like trash. 1st they delivered my furniture and just put it any type of way and pushed my couch against the wall to where we couldn’t walk to sit on the couch. I told the delivery guys if they could turn it around they acted like they didn’t understand and left. I call the store told them about it and then when I went in to show them the picture of how they placed my couch the manger Julie Reynosa looked at the pictures and said it’s nothing she can do about it. She’s no help and her and her employer Evelyn set there talking about us and are very unprofessional. I don’t recommend this place because I’ve ordered things from them before that I have over looked. But thought it would be ok to give them another try which became another mistake. I’ve order beds from them and when their delivery people mess up your thousands dollar furniture that’s brand new all they do it come in with markers and color it. They reuse to give me my money back be careful buying from them once they mess up they don’t take responsibility for their actions. Horrible customers service in all.
Got the hi I n foster and stern payment 72 months plan for ever!
I went in to look for a recliner for my husband. Gigi was very helpful but not pushy. The entire process took maybe 20 minutes. I will go back to her in the future!
Came to buy bed. We were charged extra things we did not want. When came to talk to them they made us wait over two hours just to cancel the order
The person that helped me was very good. I got the recliner that I had my eye on at a good price. I will go back if I need something else.
I have exceptional experienced with Rita at Ashley whenever I usually come for purchase. Thank you Rita for your warm welcome.
Mukesh was so friendly and helpful! Walked away feeling very satisfied with the products and the price!
Vernon was a big help in finding me exactly what I wanted.
Ali was a great sale rep. He made sure to listen to my needs as a first time furniture buyer. He made sure I got what I wanted at a great offer. Thank you
Jose from Ashley’s Furniture in Palmdale, CA was a great help! Very kind and professional.
Excellent service, we were very well attended by José Ruiz, who speaks Spanish and he treated us excellently. You should visit them, and we also got an excellent price.
Very friendly
The staff was extremely friendly! Mukesh took the time to show us all of the available options for our dining sets and was very accommodating for the specifications we wanted. He even helped save us some money when there was a price discrepancy between the published sign and the online price. Great place to look for furniture of any kind!
Jose was wonderful. He was very patient and showed me many chairs. When I finally decided the one I wanted, he was able to get me a significant discount. No hassles just good plan Customer Service!
Jose was great, found what I wanted very quickly
Elena attended us and was very kind to us, she was patient, she explained us well and we were happy with what we bought and with the price, thank you very much.
Very good customer service. Wonderful experience all the way around for Jose! He is very good with communication and helping and patient!
Bobby, Elena and the sales manager Olga were very helpful in assisting us with a purchase for 2 triple sofa sets.
Sales man José Ruiz Was excellent on every question and help
Excellent service, very attentive.
(Translated by Google) They treated us well and a good quality price (Original) Nos atendieron bien y un buen precio de calidad
Sales person was great, didn’t push let me look without hovering. Very pleasant purchase experience.
Jose was so helpful and full of kindness. Went the extra mile to help me get the couch delivered. Please promote or give him a deserving pay raise. Thank you.
(Translated by Google) Very good seller, excellent and a gentle (Original) Muy buen vendedor, excelente y a amable
Ri helped me through my purchase she was so amazing! Give me discounts.She is very patience!
Always a pleasure
Jose was a great salesman answered all my questions and did not feel rushed like most salesman make you feel.
Thank you GG!! She provided excellent customer service!
Very kind people, they helped us to get what we where looking for.
(Translated by Google) Very good attention from Ana who understood us in what we were looking for (Original) Muy buena atención por parte de Ana quien nos entendió en lo que buscábamos
She was fun and wonderful
Greeted by Art as soon as we walked in. That's why once we picked out our living room we went looking for him. And he was very helpful and helped us make our final decision. Thanks Art...
Great experience! Jose was amazing!! We came about a month ago got two couches and a bed that we loved came in a second time and got a second bed. He’s super helpful, attentive, and knowledgeable. Definitely coming back for more furniture pieces. Thank you Jose!!!
Experience shopping was wonderful. No high pressure sales. Rita Khajehtoorian was wonderful to work with. I couldn’t have asked for a more patient sales person to assist me. It took multiple trips for me to decide and she was always readily available to answer my questions. Thank you Rita. Update-Ashley does what is called a bait & switch. The furniture I paid for was not what I got. I made note of the material being sub-standard. Marks in the stain etc. Had a tech arrive two weeks later to only say it is not a manufacture defect so there is nothing they can do. He said if I wanted it replaced to call the 800 number. I have called them 3 times always to be told someone would call me back to resolve. They have never called me. I have spend $20000 with them over the past few year to furnish my home. I will never spend another penny with them and recommend you do not either.
I had the pleasure of meeting Art. He was very polite, professional, and so welcoming. He made me and my family feel at home and answered all our questions. He was patient with us while we were deciding on what to buy and the process was so easy. Art is the best sales Associate at Ashley’s Palmdale location. I recommend anyone looking to buy from that location to ask for Art. You won’t regret it. Great service!!!
I walked into the store. Was greeted by a middle aged women. She didn’t take my boyfriend and I serious at all. I need to buy a desk for our home office. Looking to spend around $1,000 on the desk . In the store we didn’t see any option we liked and my boyfriend kindly asked what other furniture stores were in the area if she knew any and she goes “ try Walmart “ and walked away . I found her attitude and demeanor very rude .
Great and quick service
Thank you I said for doing a very good job in getting me very helpful and everything I needed very well appreciated. Thank you so much
Friendly and knowledgeable assistance from Mukesh, no pressure at all.
Jose was great helped us with our purchase
They great customer service and I love the quality of the furniture
Jose 4/23/23 Great customer service he sure help with everything 👍🏼
As a first time buyer from Ashley’s furniture I was so pleased with the service I received. Mukesh went above and beyond helped answering all questions I had. He gave great recommendations to items I was looking for.
Samantha our sales agent was very patient and showed us all the options available for our purchase.
I purchased a bed, mattress and foundation 3 years ago. A month ago I noticed a saggy spot in the mattress. After inspection I found that the foundation caved in because it's made out of cardboard. I have spent the last month dealing with the most unpleasant, unprofessional uncustomer service. I have had to call many times, been given phone numbers to call that aren't working, and basically a giant fraudulent run around to avoid fulfilling their warranty. This includes the "service tech" who told me that under no circumstances will they replace my mattress that is damaged due to the foundation they sold. He then went on to tell me that basically I was lying about how long it had been that way. When I told him that both my husband and I have bad backs and that I need this replaced asap, he began arguing. My issue still is not resolved even though both my items meet the warranty. Now customer service says it's up to the local store to decide IF they will uphold my warranty. I had to show the service tech the warranty because again he was arguing with me in my home. DO NOT PURCHASE from this fraud of a company. Want m