Ashley HomeStore Palmdale, CA

Ashley HomeStore Palmdale, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
4.3 Star Star Star Star Star
(25 reviews)
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If you want to get a good deal purchase a tempurpedic mattress from Ashley's furniture and you can negotiate good packages with the manager for the rest of your purchases.

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Good

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I never felt rushed into making a purchase. In fact I spent almost 3 hours deciding on not only furniture but also the small details (lamps, carpet, etc)they also worked with me re payment options All in all, a great experience

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The showroom and staff are great, and good deals. I had a technical problem with my $3,700 purchase, (parts don't fit). So. I went through their technical support. Purchased and orderd the additional parts, installer came. Said what they sold me wont work. Okay. No problem. However, you cant call the store directly. You go through a phone service with commercials and stuff. After about 4 minutes of listening to their ads and prompts, I finally got "please hold". About 5 more minutes of holding I get an operator who will transfer me to the store. Another 5 minutes of holding. Then she back on line to say, she can't transfer me, it isn't working. So they took my number and said they will call me back immediately. NEVER HAPPENED. I have tried on three separate times/days to get a hold of someone in the store. So, on an average for me it takes about 15 minutes or so just to contact someone. Totally unacceptable phone customer support. I have to drive to the fricken store to talk to someone.

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Great place to go! Tip: always buy insurance on your products.

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Sammy was very helpful with my purchase and explained the protection program for my dad's new chair got a great deal can't beat 50% off Ashley home store is my go-to place for furniture

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Good furniture

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Stand by your products and your customers

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Ok

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Had a great day shopping there and had a wonderful staff member Martine Alvarez WAS a great help to me and my son and daughter which both got new beds👍👍😉

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Adf Tate of the art.

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Walter is amazing! He helped us find the perfect couch for our odd shaped living room. He was patient and took this time to make sure all the measurement would fit and helped us find a TV stand that would match will all our decor and the new couch. Most places don't have people as good as him who genuinely care. We will be back because of him!

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Me encanto la tienda,y claro que volvere!!!

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I referred a friend to purchase some couches from Ashley located in Palmdale, CA. Upon delivery, the couches were MUCH darker than the ones in the showroom. We called the salesman and he referred us to the manager, Alex. When we told Alex he asked us to bring the cushion in to match it up. Upon arrival, the couch had been moved from its original location and was placed in a darker corner. It did not look the same as the one we saw before. The cushions were not an identical match either, still darker than the showroom. He then proceeded to make wise remarks to the effect that "he had told us so", made no apologies, and said to "have a nice day". We took photos of the one in the showroom and the one delivered. Noticeably different! The darker color was not a deal breaker, but his attitude was! He claimed they have special lighting which "lightens" the furniture over time. My issue is that furniture is purchased based on color, size, etc. So if I buy a light brown couch and it comes to my house chocolate color, I have an issue! I certainly did not need his rude remarks on top of it all! Will not be back and will not refer them to anyone in the future! I had never had this issue before but he is just a young and immature manager.

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Great service today from Elena, Who helped us with a recliner.

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Good experience worth our time .......

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Will never buy anything from here again. Walked in and had a pleasant experience selecting 2 large pieces of furniture, but that stopped there. Furniture was suppose to deliver the day after thanksgiving, moved holiday plans to be home... furniture never showed. Contacted customer service and stated they never had me on the schedule and couldn’t get me furniture til a week later. Was so upset that I couldn’t make a decision then. Called back later that evening and they said they did have me on the schedule but not sure why it didn’t come. Shipping manager called me later and could get furniture in 2 days to me. Called Sunday morning to confirm time, and they stated they didn’t have me on schedule AGAIN!! Was furious. Long story short...Furniture finally came on Thursday.. 10 days after giving them $2k.

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Great place to make your home beautiful :)

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