Ashley HomeStore Palmdale, CA

Nice furniture

Great furniture selections

Our sales rep, Juan Carrea, was extremely nice and very funny. He instantly put us at ease. He left us to shop at our leisure; checking on us just the right amount of times to answer any questions we had. Our shopping experience was very enjoyable:). I love our Palmdale store!

Juan Correa greeted us at the door, he was very courteous and we told him what we were looking for, he showed us where to look and let us look around leisurely until we had questions. He was very informative and answered any and all questions we asked. We had an excellent experience with Juan.

Our sales rep, Juan Carrea greeted with a huge smile. He let us walk around at our leisure, while checking in with us occasionally which was very much appreciated :) Juan is super nice and funny! We had a very enjoyable shopping experience!

I’m happy with the employees at Ashley. I've purchased a leather recliner couch & bedroom set at different occasions. I noticed there is always a problem with their furniture. The furniture looks great but on both items I found defects. Yes they were fixed but it’s disappointing pay high price for low quality manufacturing.

Decided to shop around for a dining table here and enjoyed the staff and their help. Found what we wanted and left very satisfied.

Open in App Menu Restaurants Home Services More Ashley HomeStore 3.0 star rating 231 Reviews Furniture Stores, Home Decor, Mattresses Open • 10:00 am - 9:00 pm Review Call Directions Website PHOTOS +89 RECOMMENDED REVIEWS Remember, businesses can't pay to alter or remove their reviews. × (no rating) Start your review... 5.0 star rating 2 minutes ago You want an honest review read this. First I came here looking for the perfect couch with my daughter and my pregnant wife. We are picky undecided family and especially when it comes to spending so much money. Then we met Shane and Chris two of the most amazing people I met in the sales industry. Shane helped us through the whole undecided part of the couch and then blessed us with it being free we bought a bed and got the couch free. He was courteous and so honest it was refreshing. Chris same thing he didn't even have to but went out of his way to assist my family and do whatever he could to help us even down to the point he fitted us for our personal pillow. I will come back every single time because it was just that good and if you don't believe me come and give it a try.

I absolutely loved coming to Ashley's furniture store for our housing furniture, thanks to Shane and Chris! They were truly amazing and made my shopping experience easy. I highly recommend coming here!

The customer service really awful. Twice bought from this company, I thought after 7 years they will improve, but came to found out, even worse. The delivery guys that set up the furniture was so lazy and missing part. We found out after 6 months later, but it's too late to file complaint. Living Spaces is much better. The customer service, the delivery guys very good.

I recently purchased two beds for my 9 and 12 year olds from Ashley HomeStore in Palmdale CA. I originally put up a great review for the crew that came out to assemble them. They were on time and professional. A few days later I walk in the room to get some sheets on those beds and get a nail in my foot. That of course made me wonder if any others were on the carpet and find 2 more screws and about 5 washers and lock washers. I'm glad I found these before one of my kids were playing and stepped on them. Im about to go back through the carpet again because now theres no telling how many other dangerous spare parts were left behind.

No Service No Free Delivery= No Sale. Sarge does NOT recommend.

The sales rep was amazing but we had an issue with the bed we ordered it did not fit. I tried to return it and the customer service rep gave me the hardest time. She told us we're going to get are refunded back in a check if corporate approve it and it should take up to a month even know I paid with a card Debit card.

Bought a couple leather recliners. The sales associate pushed the 5 year protection plan on me, which I accepted because he explained that it covered polishing and care for the leather to prevent pilling/cracking. A couple years later I call to get that service done only to find out that that's not something the plan covers. I asked Ashley to make it up to me for misleading me into buying the protection plan. All they could do for me was offer discount to future purchases in store. wow, not even close to what I was asking for. Thanks for not helping out a customer Linda Cohen (store manager). *** Review Update *** Ashley store agreed to refund me half the protection plan cost, which I thought was fair. The store has a very big selection of all kinds of furniture. A bit pricey regular priced, but pretty good once you catch them on a sale.

I was heloed by alex radovic and he was an amazing help treated us so nicely and was tryning to help us with all our needs he needs a raise forsure hes an awesome salesmen

Friendly staff, was there to answer questions and you dont feel like you're being stalked. Jodi and Kevin were awesome . Shopped many other local furniture stores, wished I came here first. Went in for couch, left with living and dining room sets because of the great savings.