Ashley HomeStore Palmdale, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Eddie Barocio made our purchase easy and he was friendly. I would recommend this sales associate to future customers.
Sorry don't remember the gentleman's name or the young lady that was in service that was helping me but both was very nice to me
The best furniture ...👌
Mina, your sales associate was fantastic. She was knowledgeable about the furniture we purchased, especially the bed. We were super impressed with her professionalism and attitude. Mina knows how to get what you want!!
Walter is the best salesperson at the Palmdale Store. Not only is he a salesperson, but he's an interior designer. When it comes to picking the right pieces and putting things together he is by far THE BEST!!! Ask for him when you go in and you won't leave disappointed!
The whole experience was very pleasant. They were very helpful an efficient and helping us find the furniture that we we're looking for. They even gave us a break on the price.
They have beautiful furniture and good customer service.
Great service and good deals!!!
Tyler at the palmdale store provided a comfortable shopping experience and answered all of my questions expertly. I definitely recommend asking for him.
When I was at Ashley Furniture to buy furniture my experience was pleasant. The associates didn’t hover over you while you looked around, which is my kind of shopping. They were polite and willing to go out of their way for you. The furniture that I bought was on back order and got it discounted for the inconvenience, which I thought was awesome. I asked about how long will the back order take and was told 8 weeks. This was back in April. The first time I called their customer service I was told June 9th. When didn't get a call to confirm the delivery I called again. I was told the warehouse only received the chairs to my dinning set. The table was arriving the following day. But the couch was still due to arrive. I asked what time frame I was looking at for delivery and was told July 14th. I requested if the dining set could be delivered first. It was noted but I never got a reply. July 14th I call customer service again to see when I will have my furniture delivered. They tried to schedule it on August 1st! I lost it and managed to get it scheduled to be delivered on July 18th. Since I was out of town my nephew helped me out and waited for the delivery men to arrive between 2:45pm - 6:45pm. My nephew had to leave when time expired. The delivery men arrived at 7:45pm I was over their lack of communication. Not even a courtesy call to let me know they were running behind. I told them take it back to the warehouse because I am canceling the order, which I did this morning. I will not buy from them again.
Don't buy from Ashley! Spent more than 4k, bought dining table + mirror. Both things came defective and when we went to store to get it exchanged. They said we will have to send tech team and they will repair. Why would you spend so much and get repaired things.. If you want repaired things go to Offer up or Craigslist. Ashley's quality and customer service is bad. I feel like I wasted 4k in trash can. Again DO NOT BUY any from Ashley.
Thank you for taking a moment to read this review. To begin it's important to understand the circumstances motivating this review. I ordered a chair from this business. The chair was delivered on time however during installation, the installers informed me the chair is not serviceable for three reasons. The chair was not assembled properly, much of the structure was loose and not secured properly, finally the chair is in danger of tipping over backwards. The installers announced this chair must be returned owing to the poor workmanship and inherit hazards. I promptly contacted Ashley HomeStore locally and at the corporate level. I made it clear I am no longer interested in this product and wish to be refunded. Throughout this process, with no exceptions, every email sent from Ashley is a no reply email address. Ashley HomeStore both locally and at the corporate level will call from numbers there are no longer in service. I have an abundance of examples of nonfunctioning email addresses and phone numbers. Why is Ashley HomeStore hiding? I cannot recommend strongly enough this place of business, Ashley HomeStore should be avoided. Without exception this is the most dishonest unscrupulous group of carpetbaggers I have had the misfortune of doing business with. Better Business Bureau claim has been submitted. The behavior and blatant obvious lies from Ashley HomeStore cannot be ignored and must be litigated. Please give strong consideration to the many alternatives and avoid Ashley HomeStore for a positive shopping experience.
Horrible store. I bought a sofa in full, and was delivered a broken sofa. Called complained, they came looked and claim it just wasn’t pushed in all the way. Mind you they set up, and installed it, and so how does it just, come unlocked? They never fixed my sofa or made it right. I’m just stuck with a flawed sofa from the very beginning. I also was an idiot and got the sofa protection insurance because they claim they would clean spills including puke etc from children. A guest inevitably spilled an entire mug of coffee in my sofa and after going thru hoops to get my insurance fulfilled and my sofa cleaned, someone comes out to spot clean my sofa with a scrubber, half assed. 🤨😑 I will never shop thru Ashley again. Worse experience ever. Full of disappointment.