Ashley HomeStore Rohnert Park, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
They broke the bed frame I had delivered, the upper cabinet of a dresser is completely misaligned, the installers mangled the back of the same cabinet, there was a very loud crack noise from their forcing the couch where is didn't fit. If this review is up they have yet to make any reasonable corrections on their end. Update they scheduled a date to come out and make corrections without confirming with me on a day I cannot take off work and do not have any solutions to this scheduling concerns
The furniture was delivered within the 4 hour time frame. Initially I was pleased with the service provided. After inspection I found the center support of the bed frame was splintered in half. The back of a dresser was blown out and the top drawer does not fit properly. I am extremely upset with the service. I will be happy to update this review when a resolution to my issue has been resolved.
Robert B was our salesman in the Rohnert Park Ashley’s store. Robert helped us out tremendously with our furniture adventure. He was very friendly and gave us all the different options that would best suite our house hold and budget needs. I’m praying our delivery is as pleasant as our purchase was.
Alittle good they should update the place alittle
I went in jusy to browse but I had the pleasure of meeting David Smith. David was patient while I tried to decide what bedroom set I wanted to purchase. David was not pushy he was a perfect gentleman. Due to him I decided to purchase as I was only going to look around. I will continue to shop at the Rohnert park store and will let all my family and friends know to go see David.
Tom at Ashley Home Store is fantastic! His energy and enthusiasm stand out! He took the time to go over details and was never pushy. The whole experience was great. Thanks!
Awesome, great experience great Furniture I will be back.
I had the pleasure of working with Don N. He was the one who handled my sales and helped me get the perfect living room setup for my new house. Great guy
I ordered chest of drawers.The 3 drawers are not installed properly.I cant even use the chest of drawer.Technicians are only available certain days when I have to be at work.No customer service try to reach back to me.The salesperson said one you received the item you cant return it.Ashley furn dont havr proper quality control to check an item be4 it's being sent out to customer.Now the disfuncuntional chest of drawers sit for a month.I cant use it. Customer service doest own issue from start to finish.Ashley doesnt take responsibility seriously in handling their DISFUNCTIONAL ITEM SOLD TO CUSTOMER!!!!Ashley doesnt care enough to provide technician to fix their problem at the customer's working schedule.
It was such a pleasure working with Irene. Both my wife and I were very pleased with the service we received. She knows how to deal with people and she knows her furniture. We are very happy with the choices that we made because of her service. We felt no pressure as we took our time making our choice. You’re very fortunate to have her on your staff
I bought an expensive couch and loveseat from this store. 8 months later one of the recliners on the sofa broke. They sent out a technician who said he was ordering a part. 4 weeks later, we still had no resolution. Called Customer Service was HORRIBLE. They wanted me to start the process all over. They put on a supervisor who was RUDE. I went back to the store and spoke with the Manager, David Smith, who was pleasant and took care of our problem immediately. Way to go David.
Great store, the salesman was very helpful and I ended up getting a great deal!
Sam, our sales associate was very kind and professional! We are very happy with our purchase and how well he represented Ashley Furniture! Very good atmosphere and all the associates were eager to help! Thanks guys!
Anthony was super helpful in convincing my wife we needed the temperpedic bed which was a big win for both of us! I saw Todd earlier today who also helped me get a great sense of what type of sofa to invest in! Gary was kind when is came to the closing of our sale.
Anthony and Gary were extremely helpful! Anthony helped us to find more than we knew we needed while we were there! We are grateful for all they're assistance finding our comfort!
said they gave me 55 % off but didn’t show on my invoice, the mgr Raj was a bit pushy. i sure didn’t pay the prices listed on line... i felt scamed! oayed more for the mattress, online was less. not happy about the whole price transaction! i wont be shopping at the store in Rohnert Park because Raj the manager was not at all forth coming.. i feel scamed. Better to buy online!!!