Ashley HomeStore Sacramento, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Took three tries to get delivery correct. Manager had to come out and fix chairs that weren't assembled properly. Still waiting on a delivery credit and 2 chairs that were promised. ☹
My father n law went in and picked out the bed he liked with a sales agent by name of Ollie . He received a total different base on arrival. When called about receiving the wrong purchase they say we picked it and it was ON us . No restocking fee or make it right . They simply said your stuck with it. We are calling corporate and the hell with this business. All good till it happens to the consumer .. Will never shop here again and hope others will see this THANK YOU
Very good experience with Joe! He was very kind and patient, and I appreciated all of his help!
Overall it was a great experience. The only problem we had was that are sales associate kept trying to sell us an item for our bedroom when we were solely in their shopping for our living room.
The store is overpriced on furniture. Will not be going back to that store again.
Very hopeful staff
A nice sales lady approached us. She explained all the details about ordering a couch, helped with the layout of it. Set up the ordering and delivery! It was easy, quick, and fun!
We were looking for a recliner to replace the one that is worn out. So we went to Ashley’s on Black Friday to see if we could find the replacement and get a great deal too. We were in the Recliner section when Justin Hill introduced himself and asked us what we were looking for in a recliner. He listened to us intently. Then he took us around and explained all the features of each different recliner. Once we found one that met our criteria. He was very professional at finishing the purchase and also the Delivery of our New Chair. We really enjoy our visit and will be back to Ashley’s for our future home furnishing needs.
Hit or miss. Had no issues there in the store. Sales associates were friendly and helpful. Of the 5 items I purchased, 4 were available for home delivery, and 1 would be directly shipped to me. All went well and as expected. with the delivery. They came within the time frame and I was called before they arrived so I appreciated that. The issue is with trying to contact someone directly at the store. When you call the local 916 number, you have 3 options. None say "to speak with someone at the store". I found it's option 2, but all it does is end up ringing until it eventually transfers over to a call center anyways. So they've got nice stuff at good prices when there's a sale, but just keep in mind if you have any issues at all, you'll have to put in some time to get it resolved.
It was an absolutely wonderful experience because Tania Willis was a true gem-listening to our needs and requests, and not trying to sway us in a certain direction. She asked us what we were looking for and guided us to the correct area with the real leather recliner sofas. There, she walked us through the area explaining the features of each. We ended up falling in love with the priciest one to her surprise. She respected our decision and wrote out the sales agreement. All went smoothly and we are extremely happy. She is such a personable gal and we loved working with her. We will be returning soon to get a therapeutic bed and will request Tania as our representative. You folks are very lucky to have her!