Ashley Store | Salinas, CA 93906

They use the worst delivery team ran into and broke my tree 🌳

(Translated by Google) I ordered a dining room and a totally different one arrived. I went to talk to the manager and he claimed that it was the same even though I was showing him proof of the material and color. No ! I recommend it at all. I ordered a dinning table and I got another one totally different, I went to talk to the manager and he assured me that it was the same, even tho I was showing him proof of the different fabric and color. I don't recommend it at all. (Original) Ordene un comedor y me llego uno totalmente diferente, fui a hablar con el encargado y aseguraba que era lo mismo a pesar de que le estaba enseñado pruebas del material y el color. No ! lo recomiendo en lo absoluto. I ordered a dinning table and I got another one totally different, I went to talk to the manager and he assured me that it was the same, even tho I was showing him proof of the different fabric and color. I don't recommend it at all.

Walked the whole store, and no one asked if I needed help.

(Translated by Google) They were kind in the place but the sofa bed I bought is of very poor quality, it gets damp and the mattress is full of mold, they say that it is damp in my house but it is the material they use that gets damp. We call after three months of having it bought and they say that the mattress is not covered by the guarantee but the problem is the material they are using I do not recommend furniture and as a bad experience if you buy an armchair check it first because they do not take the time to check their products (Original) En el lugar fueron amables pero el sofa cama que compre es de muy mala calidad se humedece y el colchon esta lleno de moho ellos dicen que en mi casa hay humeda pero es el material que usan el que se humedece llamamos despues de tres meses de haberlo comprado y dicen que el colchon no lo cubre la garantia pero el problema es el material que estan usando no recomiendo muebleria y como mala experiencia si compran un sillon revisenlo primero porque ellos no se toman el tiempo de checar sus productos

I found a piece of furniture on the Ashley site for $298 and then called the store to see if they had it in stock and was told yes. After driving 40 minutes only to find that they were selling the exact same thing for over $900 +.... That type of mark up is crazy. I found the exact same thing on multiple other stores for no where near that price..... Needless to say I will never shop at Ashely Home Furniture again.

I found a piece of furniture on the Ashley site for $298 and then called the Salinas store to see if they had it in stock and was told yes. After driving 40 minutes only to find that they were selling the exact same thing for over $900 +.... That type of mark up is crazy. I found the exact same thing on multiple other stores for no where near that price..... Needless to say I will never shop at Ashely Home Furniture again.

Very nice people, but at the end of the day they didn't want to give me my $ back when I canceled my order 2 days after I made the purchase. My shipment had not been processed or anything. Beware of this policy. Once you sign those papers you cannot go back. I was NOT warned about this. I was going to come back for some other deals, but never again. That was dirty foul play.

Would give 0 stars if I could! No wonder this store has a total 2 star score, which is still WAY TOO HIGH! We got "helped", or should I say stalked by a guy named Richard Leyva. I have never seen such a patronizing little blowhard in all my life. This little man thinks he is one notch above everyone else. Sooooo not the case...quite the opposite. He talks down to you and is super loud. Does want to listen to what your needs are, he just wants to tell you what "he would buy". Wtf??! Not to mention he tried flirting with my wife! She was so grossed out! He's literally worse than a car salesman. Yuck. We left and went to Treasure Hunt Furniture on S. Main and spent over $5k there. Super great service there and very friendly and respectful. Not only should Ashley Furniture fire Mr. Leyva, but I have a feeling they will be closed for good sooner than later with that type of shister service!! AVOID AT ALL COSTS! All the other bad reviews are spot on!!

Quality Furniture An Excellent Service