Ashley HomeStore San Diego, CA

Ashley HomeStore San Diego, CA


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.

Recent Reviews
3.5 Star Star Star Star
(25 reviews)
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Sales people are rude when i was trying to buy something less than 50$ but Carlos in customer service helped me pruchese it since the sales reps did not even bother with me.

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If I could give a 0 I would. Terrible customer service. Guy even told me Mor is better.... lol no words

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Aida was very helpful and professional salesperson. Thank you from Zulia and Ulia.

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Bought thousands of dollars worth of furniture got charged thousands of dollars two separate times. Was told that a refund was issued, that was a lie. 31 days after the transaction they finally admitted they had charged me twice and refunded me thousands of dollars. I will not be purchasing furniture from Ashley's home store in Miramar again.

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They are fake and miss the part also lying for a deal!!!!

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Simplified: bought furniture, movers dropped furniture, bunches broken, store says they will send new ones, eight months later still no furniture and getting ghosted worse than my tinder profile when I call. Unfortunately this is my first and only once star rating I’ve EVER given. While I was impressed by our service that we experienced with more than one of their employees, I can’t say the same for their management. A while back I was in for a guest bedroom set. We found one that would go perfectly, which was the last model they had and happened to be on sale! Sounds great right!? Anyhow, made the purchase and had it all set up for delivery. It took some time but their delivery guys showed up and started loading it. While they we’re loading the largest dresser, they haven’t secured the drawers and all of them fell out causing them to drop all of the drawers and the dresser! Then the falling dresser caused another smaller dresser already in the truck to fall! It was an honest accident, I get it! Here where the headache begins. We go back in and tell them what happened and that about 7 drawers and both dressers were damaged pretty badly. The response was pretty upsetting. Their defense was that since it was the last model, it was sold as is and there was nothing they could do about it.... ARE YOU KIDDING ME! I bought it in perfect condition and THEY dropped it, that’s definitely not how I bought it! Anyways after talking to about four different people I finally had drawers and a dresser ordered for no additional cost. Fast foward a eight months. No drawers or dresser. Countless calls go unanswered and when I do get through to someone it’s a “I’ll have someone call you back.” You know what happens then. Even after a store visit about a week after they said everything was supposed to get to my home, all they could tell me was it was on order.

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I bought my wife a 4 piece wall entertainment center as a anniversary gift back on February 26, 2019 & it was delivered to our house the next week. But on the day it was delivered my wife & I had noticed some scratches, dents & chip on some areas. A big chip on the front lower corner of the TV stand, Straches on the sliding doors, metal parts, on one tower, and one of the shelve is crack on one tower. We told the delivery personnel right away & they called it in, on the spot. Ashley Furniture then scheduled a tech to come to the house & verify the damages. The tech then declared it not fixable and had to be exchanged. After the tech Ashley Furniture then scheduled a even exchange 6 times. 3 of those times they've tried to delivered a even exchange with another damage parts & 3 times they've came with partial parts. Today is now April 23, 2019 and this issue still haven't been resolved. My wife & I have been driving back & forth to the store numerous time's located in Miramar, CA that's miles away from where we live in Otay Mesa, CA. And each time's we've spoked with store supervisor/manager & I have also been in contact with the warehouse manager (David) and his supervisor's in the Colton, CA warehouse. They have been giving us false promises & we still have not received a undamaged material & the issue is still not resolved, again my wife & I purchased this 4 piece wall entertainment center on February 26, 2019 & today is now April 23, 2019. I don't know what kind of management Ashley Furniture hires but this is the most worst experience my wife & I had dealing with a furniture store.

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I had bought my wife a 4 piece wall entertainment center as a anniversary gift back on February 26, 2019 & it was delivered to our house the next week. But on the day it was delivered my wife & I had noticed some scratches, dents & chip on some areas. A big chip on the front lower corner of the TV stand, Straches on the sliding doors, metal parts, on one tower, and one of the shelve is crack on one tower. We told the delivery personnel right away & they called it in, on the spot. Ashley Furniture then scheduled a tech to come to the house & verify the damages. The tech then declared it not fixable and had to be exchanged. After the tech Ashley Furniture then scheduled a even exchange 6 times. 3 of those times they've tried to delivered a even exchange with another damage parts & 3 times they've came with partial parts. Today is now April 23, 2019 and this issue still haven't been resolved. My wife & I have been driving back & forth to the store numerous time's located in Miramar, CA that's miles away from where we live in Otay Mesa, CA. And each time's we've spoked with store supervisor/manager & I have also been in contact with the warehouse manager (David) and his supervisor's in the Colton, CA warehouse. They have been giving us false promises & we still have not received a undamaged material & the issue is still not resolved, again my wife & I purchased this 4 piece wall entertainment center on February 26, 2019 & today is now April 23, 2019. I don't know what kind of management Ashley Furniture hires but this is the most worst experience my wife & I had dealing with a furniture store.

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Nice selection

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I like some of the items they offer bit I wish they had a everyday price. And NO I dont want to join your club for $30 That was the last straw. GOODBYE!!

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Many selections. Nice design. Reasonable price. Good service.

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Horrible customer service. I regret so much that we purchased the couch there. Nobody care there and nobody answers the phone. I tried to call regarding my order for 4 hour 47 times and no response

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Zac was amazing and an excellent help! Thank you for everything!!!

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When I first entered the store I was very impressed by how big the store was but also a bit intimidated at the amount of furniture that was in there. I was looking for an oversized chair for my wife and my room. Lisa came up and asked if I needed help and I told her what I was looking for. She was extreamly knowledgable and knew exactly where all the different oversized chairs were. We ended up buying 1 from her and overall the entire experience was very enjoyable.

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Un lugar muy grande con mucha variedad de muebles y todos son muy amables

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