Ashley HomeStore San Diego, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Awful service and warranty, they scheduled a repair 3 times and never showed up. Everytime they make me go back to the store and argue for hours to reschedule. Horrible service and customer support.
I stopped by to get some wall decorations and there wasn’t anyone available to help me. It was a Labor Day weekend. So, I pulled some decorations off the wall and went to the register. A gentleman named Sam came over to help me. His customer service was impeccable and he totally turned my shopping visit to Ashley around. He made me feel very welcome and apologized profusely that there wasn’t anyone to help me at the time. He even gave me a discount! I will definitely be going back to Ashley Furniture. Look for Sam! He’s the best!
Costomer service, quiality, delivery
No one even attempted to greet me and my wife are make customer contact.
Very disappointed. I can in on the opening day and was so excited to win $100 off and my wife 5% off. That we used both to buy 2 couches. We got home and looked on line and the couch was 10% off which made it less that the 40% off plus the 5% and $100. I was very upset and cancelled my order. I will never shop here again.
Absolutely by far the WORST furniture buying experience ever. After waiting a month for my furniture... items are still missing, the movers continually show up late, they RUINED the new hardwood floors in our new apartment, drawers are shoddily made, handles either loose or not even installed, delivery shows up at 9pm, missing hardware for shelves... I swear to God you can't make this stuff up. I feel completely and totally robbed by Ashley Furniture. Thanks for absolutely nothing. Oh I so badly wish it would let me leave a zero star review. Ps. This is the first review I've ever left online, let that be a testament to how poorly this company operates.
The sales representative that helped us in our purchase was extremely helpful and patient as we changed our mind multiple times and answered our multiple and repetitive questions. We continue to go back to Ashley for all our furniture needs because they always have the best quality, selection and prices.
Marie helped us pick out a couch and she was fantastic! She is fun, easy going and did not pressure us at all. Go see Marie!
Store seemed to be in a state of disarray.
Andre was wonderful and helped me find everything I needed! Was really happy to find all the pieces I wanted in one store visit and it was probably the best shopping experience I've had mid-pandemic. Can't say enough about Andre - he was fantastic.
Awful. There were about 12 employees walking around and nobody said anything. Not a "hi" or "can I help you". Went to a desk where a lady was on her phone texting with headphones in and she said we could go to customer service for help. Went to customer service and asked for help and lady responds" what do you need". Safe to say, I walked out and spent my money somewhere else. Needed a nice sectional. Went to Mor Furniture right down the street and it was AWESOME! Same sectional that was at Ashley’s but $725. Ashley’s was charging $2000
Best experience ever with Jimmy and the store manager....we were pressed for time and they accommodated us so well, even being under pressure!! Don't buy anywhere else....Great sale going on too.... Bonus!
Very friendly staff. Our second time coming to this one and if we need anything else we will definitely come back. Always a warm welcome with friendly staff ready to help with anything.
NEVER AGAIN WILL I BUY FROM THEM !!!! HORRIBLE SERVICE!!!!
Had a very bad experience. Buying at ASHLEY furniture store This people gave me a delivery day and the did not deliver.i call them and they told me. And they told me that i will get the furniture in 2 months.they even send me textmail that i will need to be home Today.i lost a day work and never got it today.very bad. I give them 0ne star I dont think i will buy at ashley furniture again.
The worst experience ever customer service just wanna kick you out lying to my face
Never again no one approach us asking if we needed help bad customer service we didn't buy anything from them