Ashley HomeStore San Diego, CA

Elias and Mark were both very helpful and found the perfect set up for me within my budget! They were kind and patient with me while I was looking for what I needed and made sure it fell into my budget. It was great how they took the time to make sure I left with everything I needed and wanted without feeling overwhelmed. Thank you!

I went to this store needing a proper mattress in order to alleviate some back pains from a bed in a box mattress. Lisa helped me choose the right one that fits my budget and which mattress is of quality. Overall the process went smoothly and she promptly tended to any questions I had about it all and wasn’t pushy with the sales.

I went to this store needing a proper mattress in order to alleviate some back pains from a bed in a box mattress. Lisa helped me choose the right one that fits my budget and which mattress is of quality. Overall the process went smoothly and she promptly tended to any questions I had about it all and wasn’t pushy with the sales.

Ola was great and really helpful at San diego miramar store.. will recommend her.

I went there to buy furnitures and i am so happy about it. Mr. Greg Hulse helped me to choose the perfect set and i got a generous discount for my purchases.

We spent 3 hours picking out furniture for our new place only to find out we couldn't get it delivered until over 3 weeks later. We didn't know the furniture wouldn't be available for 3 weeks until after we purchased it. The sales people were very dishonest and deceitful. I was in with my friend 3 hours earlier and he was told the delivery fee was 249 and when I asked what mine was the sales guy, named Bugs, said he didnt know what it would be untill we checked out. They were pushy on the furniture insurance, mattress covers and box springs.After Ashley called us to set up delivery they let us know our mattress wouldn't be delivered on the promised time which was 3 weeks from when we ordered it and would come at least a month if we didnt cancel the purchase. We ended up cancelling the mattress because they couldn't get to us until over a month and we ended up getting a better deal on that at Mattress Firm. Which would have been over a month from the time we picked out furniture. Go somewhere else to buy your furniture and if you do buy here buy your mattress from mattress firm. They are way less pushy and they include a boxspring or adjustable base. After waiting three weeks for furniture delivery we are currently sitting in out bare apartment almost 4 weeks later at 530pm waiting for our furniture that was supposed to come between 1230-400pm. Do not purchase here, Jerome's, Living Spaces, Bobs and everywhere else will have your stuff sooner to you than these people will.If you do decide to go here don't deal with Bugs or the manager named Santez. This was overall the worst retail buying experience I've ever had in my life.

Greg Hulse was my sales man. He was courteous, professional, friendly and very helpful. I will come back again

Lisa is great to work with. Very friendly, attentive and patient. She also pays close attention to details when finalizing paper work.

A pleasure shopping for furniture, excellent customer service from Greg Hulse. I will highly recommend you shop for furniture here and make sure you ask for Greg

Good store and friendly staff, Found what I was looking for with the help of Greg.

Greg was great! Super nice and has great customer service. Found everything I needed. Definitely will recommend.

Went to "look"...walked out purchasing sectional, mattress and bedframe. Greg made us an offer we couldn't refuse. Very easy going no pressure above all patience between two "comprising" adults. Thanks Greg..see you soon for the rest ;)

Went to "look"...walked out purchasing sectional, mattress and bedframe. Greg made us an offer we couldn't refuse. Very easy going no pressure above all patience between two "comprising" adults. Thanks Greg..see you soon for the rest ;)

Lisa Daylo was so helpful!!! She sent us home with a piece we love for a great deal, we will be back!

Lisa Daylo was so helpful!!! She sent us home with a piece we love for a great deal, we will be back!

It’s the third time we would’ve been purchased there, ( from my bedroom to living room) I’ve had gift cards for past terrible experiences like when I purchased my living room (14 pieces) they absolutely forgot my entire selection I never received it and I had to come back to tell them what i was selected AGAIN, when they finally delivered it, it was the wrong table set so we had to wait another 2 weeks to get everything, anyway I decided to go and finally use my gift cards I wanted a tv stand and a second coffee table which they refuse to accept my gift cards the manager has been really rude and unfriendly, treated me with dislike, my friend and I decided to go through with the purchase and pay for them with our credit card, well we had to wait no less than 30 min for they system to work (which never did) so we finally pay and left, we decided to pick up our items the next day( they told us that we have from open to close store timing to pick up) so we went on Friday afternoon and they said that we couldn’t pick up because it can be only from 10am to 3pm this they NEVER TOLD US, the tv stand that I picked clearly said with the fireplace included, well they (the manager) decided to change this and told me at pick up time that it wasn’t included, they manager literally left me standing (still taking to him) and ignore me the rest of the time never showed up and I didn’t receive not even an apology, it is absolutely incredible how they treat people after the manager left the sales person that took our order before came to me and started yelling at me saying everything was my fault that she was innocent so at the end we decided to cancel our purchase and wait to see how long they are going to take to process it and give our money back still don’t know what to do with this gift cards that it doesn’t matter because the manager don’t let me use!!!! I sincerely hope that you change your manager or teach him social skills he’s the worst manager I’ve known at a store!!!!!

The rep who helped me was sweet and helpful to help us find a new couch. Only problem is when I asked if they can remove my old furniture she said yes it’s all included in delivery but at the end after I signed the receipt I asked again just to make sure and she stated that wasn’t included only delivery and assembly. No biggie we can find someone to take the couch but after we got our delivery and assembly was supposed to be included. They attached the leggings to the couch and we thought put the sectional together to find out after sitting on it that the sectionals werent latched together and they slid apart all this after the delivery men left quickly after drop off. Luckily we noticed it before sitting on the couch with our newborn but the situation hasn’t been fixed. Been trying to get ahold of customer service for over an hour but no answer. Not a great first experience and if this is how they handle all customers I wouldn’t recommend them

Lorena is the best!

I appreciate the professional and helpful service I received from Lisa Daylo at Ashley Furniture.She is always available to answer questions in a friendly manner.

Greg Hulse, great sales expert helped me with my sofa. Got good deal.

Greg hulse did a great job helping us buy a sofa

Don't do what they promise to do! And Managers don't call back when they say they will. I recently bought a new Mattress at Ashley from Naz. Everything went fine until the delivery men came to drop off the new mattress and pick up my old one. When they arrived at my house they said, oh we can't take your old mattress unless it is in a sealed plastic bag. Naz said NOTHING about this when I purchased the new mattress. So I asked the delivery guys if I could put the plastic from the new mattress onto the old one and duct tap it shut. Of course they didn't want to wait for me to do that, so they left the old mattress. Santez, the manager I eventually got a hold of won't return my phone calls and never called back when he said he would. I will never shop at Ashley again.

The person that helped us was named Greg Hulse. He was a great bright guy that tried his very best with satisfying our wants and views of the new place we are moving into. I would highly recommend that when you go into this furniture store that you ask for Greg Hulse. I am sure that you will leave satisfied and happy.

Jerome, the sales associate I worked with was extremely helpful and very patient. I was very happy with the service I received and would definitely make another purchase at Ashley’s.