Ashley Store San Diego, CA

Robert Dennis made the experience for me to return and purchase the Larce Couch. He had great people skills and made you feel comfortable when communicating with each other. I recommend asking for him on your next visit.

Lousy service, they don't want to sell, it's Black Friday!! I was specifically coming for a furniture piece and came from far away, they told me they couldn't sell me anything, because that area was “closed”. I was ready to take the item home, but the manager didn't even want to give us a minute of his time. This was my second visit here, the first time a sales woman didn’t even want to make eye contact with us, I guess we weren’t dressed nice enough for her. Never coming back to this Ashley store, I recommend you go somewhere else.

We purchased a large sectional and an ottoman. Jimmy was extremely helpful and friendly. He managed to find some non-published discounts and worked with us to find an ideal delivery date.

Marie helped us purchase our Tempur-Pedic bed and a few other pieces of furniture. She was very patient and knowledgeable. Buying furniture is usually a bit of a hassle but she was very accommodating and made everything very simple. She's the person to work with when shopping at Ashley's for sure!

Excellent service! I just left the store having purchased a beautiful sofa and chair as well as a few throw blankets and I must say the customer service was astounding. The manager Steve was very helpful and secured us a VERY generous discount and an employee named Tony was just as informative helping us from the very beginning and answering all our questions! If you're looking for great prices and even better customer service look no further than Ashley.

Just run away from this store. This place is a scam! They will push you to buy without telling anything about their no-return policy (Momo was my sales rep) even if you're returning the next day. Even worse - the lady at the store just hangs up my phone call when I am still explaining about the concerns. Never seen anything like this before! Not going to allow any one I knew to go here.

Excellent customer services, very knowledgeable on all the products , thank you so much to TONY , if you stop by Ashley you should definitely ask for him !

The experience dealing with this store/company has been abysmal. We purchased a multi-piece sectional on 11/10 and told it would be delivered on 11/19. We removed our old couches to prepare, and on 11/18 were informed of a delay due to “backordering”, pushing the delivery to 11/27 instead. Shouldn’t they have been able to see that it was backordered originally? After much hassle of speaking to a human being we were able to get the delivery moved up to 11/21, after the pieces came in to a warehouse. Delivery was fine but immediately, like IMMEDIATELY we saw that a piece was broken (picture here). Attempting to get that resolved is its own hassle, as it’s impossible to get hold of anyone who can actually assist. TBD on when they’ll be able to replace this very broken piece. So much unnecessary stress right before hosting for the holiday - no thank you.

We went there to buy a sofa and Mr. Jimmy was there to assist us, who was very freindly and courteous. Not to mention, collection was wide and we found what we were looking for.

I came to Ashley’s to browse for some couches . Marie approached me immediately and answered all my questions on the new furniture we got . Steve the manager and Marie were amazing very helpful and knowledgeable on all their products . Thank you both for all your help .

Jimmy was a pleasure to work with. We found everything we were looking for at a reasonable price.

Good selection! Had a great experience, foud just what I needed to complete my new home. Thanks again for all your help, James!!! 😊

I recently visited Ashley Home store and had a fantastic experience. The store has a wide selection of high-quality furniture, and the manager James & Marie were incredibly helpful and knowledgeable. They took the time to understand my needs and helped me find the perfect pieces for my home.They even provided us with sweet treats, which was a lovely touch! I highly recommend to go to James the manager & Ms. Marie for any home needs! Excellent customer service <3 Thank you.

Marie was the best customer service EVER if you need furniture please go see her , she will get you right !!!!!!

We tried to purchase something and could not. The supervisor, Virginia, was rude and completely unhelpful, like she didn’t care. We were told we could not check out until the associate was finished with their current customer. We left, without purchasing anything.

Jimmy M. did an amazing job helping us find the right couch!! He was patient and took the time to make sure all of our questions were answered. The overall experience was wonderful with all the help we received from all of the staff we encountered!

Marie was amazing! She got us an amazing deal furnishing our 3 bedroom 3 bathroom townhouse with solid furniture that is a block from the beach. This furniture will compliment our wolf/subzero/cove kitchen, and ocean view location! Thank you so much!!

Marie took excellent care of what I was looking for and got it done quickly.

Marie gave us the best customer service!

definitely recommend james

Found everything I needed and beats IKEA quality! Great customer service

awesome service, manager got me the best deal in town.

Nice place to shop within your range. Could be more could be less.

Marie was the best! Helped us so much, made us feel very taken care of. So excited for our couch!

Shoutout to Marie and Steve they help me out with a bed frame and therapeutic mattress

Ashley has such an incredible selection. And Jimmy was a phenomenal employee who made things so easy. I know where I’m getting all of my furniture from now on.

I had a great experience with Ashley furniture! We live in Iowa and are moving to San Diego. We went to then Iowa City store and found items we loved. Christy helped us, and spent so much time and was so caring. She then sent us to work with the store in San Diego, where we were able to handle the order and delivery details over the phone. We worked with Marie, who is a rockstar. We don’t have our furniture yet, but are hopeful all goes well with delivery and set up.

Berry helpful sales person love our couch!

Marie was amazing and very helpful. Everything was smooth and had a great experience.

Perfect experience with Marie 👍she’s so professional and patient 👏 Steven brown was very helpful and so friendly manger and I like how he helped me out with fill my whole home

Great service and very knowledgeable!

I got a beautiful Cal King Bed and 2 bedside tables for a great price and they are beautiful in the room. They are very nice quality. I’m very pleased with my purchase

Ashley Home Store was terrific to work with. Mindy was our sales rep and she was very responsive and helpful. Delivery of the furniture was fast and the delivery men were very careful with the furniture and respectful of their surroundings ( walls, stairs, other furniture, etc,) Ashley Home staff communicated about the delivery every step of the way. And not to mention we love the furniture 😀

Our sales rep gave us some great decor advice @ checked measurements to make sure everything would fit. He knows a lot about the products available: our sofa has washable cushions! He even helped selecting our recliner! He also let us know about follow-up: emails etc. And we discussed delivery day. Such valuable info! We’ll return for additional items as need arises! Thanks Mimi!

Our shopping experience was professionally handled. Sales staff were knowledgeable and helpful.

I found the exact dining room set that I was looking for, thanks to salesman Jimmy Maria. He pointed me in the right direction and showed me options then gave me space so I could take my time finding the perfect set. Highly recommend!

Great service, was attended Marie

Looking for a deep couch with comfort in mind. Our son bought one first and we liked it on a recent visit to seattle. Style and material were the answer. Happy with the set so far.

The people have been very nice & helpful always going the xtra mile to make sure we got all the discounts that were available.☺️

The store has variety to choose from and the sales person Momo was very knowledgeable of his craft easy to talk to.

Under new management - Winter 2024!! Much cleaner, easy to find things and nice sales people! Do your holiday shopping now! Would recommend the furniture protection for five years!

Marie went above and beyond! She is so kind and helpful, definitely recommend working with her for everything, especially a mattress!

Amazing customer service, had help finding everything I wanted. Go to marie for the best sales and great deals!

They have a very bad return policy

Marie was super great and so nice! She helped my wife and I choose exactly what we wanted. I would most definitely recommend a friend to come to Ashley’s and shop and get help from Marie and James. They were incredible! 🫡

Marie was great and has a great smile.

Great experience. Fast and friendly service. Marie was awesome!

Marie was awesome!

Salesperson Marie was amazing, she was both professional and fun to work with! We came in to look at a few sectionals but felt confident enough to purchase one on the spot. She was great with our energetic 2 year old being with us and we're impressed with the warranties the sectional comes with.

5-stars for Marie!!! She totally helped me feel comfortable with my purchase of the lindyn loveseat with chaise. SO excited and thankful for the great customer service!

Marie De Delva was great!! Friendly and so knowledgable!

My experience at Ashley has been great, thanks to Marie! She’s so warm and kind, and if you need help, she would be the right person to go to :)

I had a very positive experience at this location. I was helped by Momo, who was very kind and took the time to show me the best mattresses that would suit my needs. He also helped me pick out a bed frame and recliner chair and was able to get a great deal for me.

We worked with Marie and she helped us get the perfect couch and mattress for our new home! Thank you very much!

Marie was an amazing help!! Thank you so much and we're looking forward to getting our fancy furniture!

Marie was the best! Most helpful, had lots of experience and product knowledge. Not pushy, just helpful. Highly recommend her!

Shout out to Marie ! Came into Ashley today and she was the greatest ever. Very knowledgeable on all the furniture etc.. thank you again!

Really bad experience with sales representative ‘Momo’. Lost a potential sale and a loyal customer.

Probably the worst Ashley store experience ever. We were greeted by a person named Momo, who was not interested in selling or answering any questions. We went there with clear intention to buy a king bed but unfortunately this guy just didn’t want to sell. Ashley just lost a long loyal customer.

Marie was a great help in finding our sofa for our living room. Easy and quick process. Definitely would come back!

Jimmy was really cool, let us do our thing and made it easy to make a decision. Found a very affordable couch purchase!

Jimmy was GREAT! Very helpful in helping us pick the perfect couch. Price was beyond fair, and the process was super easy. Thank you Jimmy!

Deceptive Financing Practices – Buyer Beware I purchased furniture from Ashley under the impression that I was signing up for a 5-year, no interest payment plan. What they failed to disclose was that they had split my purchase into two separate agreements, with a large portion on a 12-month payment schedule. When I reached the 12-month mark, I was hit with thousands of dollars in interest charges. Attempts to resolve this were completely denied. This kind of shady business practice is incredibly deceptive. I would highly recommend avoiding Ashley Furniture and their financing options. Buyer beware!

Working with Marie was amazing! She made our experience smooth and helped get us the best deal🫶🏼

I had an amazing experience at the Ashley Furniture store in Miramar thanks to Marie! From the moment I walked in, she was warm, welcoming, and incredibly knowledgeable. She helped me find the perfect furniture for my home, offering great suggestions that fit my style and budget. Marie went above and beyond to ensure I was satisfied with my choices, and her customer service was outstanding. I highly recommend visiting Marie if you’re looking for quality furniture and a fantastic shopping experience. Five stars all the way!

Marie was super helpful and engaging with us while we were picking out the right dining room table. She was also super nice and passionate about helping her customers find the perfect piece of furniture for their home!

Worked with Marie to furnish pretty much my entire apartment. She spent almost 4 hours with us to get everything we need. Amazing service!

Amazing furniture at an even better price. Their products were good quality and looked perfect in our apartment and cost significantly less than other furniture stores I visited. Jimmy was exceptionally helpful!

Marie was very knowledgeable and helped us find everything we needed. Will definitely recommend to friends and family!

I was pleased with the couch and carpet I bought from Ashley—both were reasonably priced and of high quality. However, I am now reconsidering purchasing a bed frame from them due to a troubling experience with their delivery driver. The driver exhibited unprofessional and inappropriate behavior, asking intrusive questions about my personal life and relationship status and making me feel uncomfortable in my own home. Additionally, he contacted me on my personal number after the delivery without my consent. I am concerned for my safety as this individual now has my address, phone number, and full name. While I understand the delivery service is outsourced, Ashley Furniture is ultimately responsible for the actions of its representatives. I no longer feel comfortable using their services, as I am worried about encountering similar issues in the future. Moreover, I find it difficult to report such behavior, which only adds to my sense of insecurity. Consequently, I will not be returning to Ashley Furniture.

Marie has been nothing but amazing. She greeted us from our first step in the store. Advised me with regards to Acima to the tee and was able to find me exactly what I wanted within my price range. A wonderful personality and the knowledge you expect from them. The store itself is huge and stocked with more variety than I expected. IKEA could never lol. The process was smooth and easy. My main job was to sit, relax, and wait. Thank you Marie!

It's a big store with many options. Only thing is that you need to understand that the customers sometimes need space to see around and sit on sofas to get a feeling. Having someone follow you on your tail is very uncomfortable and probably the reason why we ended up not buying what we liked.

My boyfriend and I went to buy dresser drawers and counter chairs! David was exceptional to work with! David gave us great advice, had great customer service and was really easy to work with. We enjoyed our time and look forward to coming back again soon!

Appreciated the manger at the store being thorough and quick in helping us purchase our furniture. I’d recommend working direct with management versus direct with the sales team on floor. Your experience will be much better

Marie made this experience phenomenal and worked with us to find a dream couch. Thank you!

David gave me a great experience at Ashley Furniture! I needed a new mattress but really wasn't sure what I was looking for. David took his time and showed me several mattresses, helping me narrow down my needs, explaining benefits and features, and having me test out the models until I found the perfect one. He was so helpful and not pushy at all; he's a true professional. I'd definitely come back and see him in the future if I needed other furniture. If you need a great night's sleep or just want to get some new furniture for your house, come here and ask for David! ♥

Marie really knows her stuff! Knows the sleep department inside and out and how to match you up with your needs.

My husband and I went in for the very first time looking for a couch and a dining table and we came out with both! Andres was very helpful and explained how the purchase and delivery were going to work and he answered all of our questions! Great service and easy to shop!

Excellent service, David was very helpful and made the whole process very easy for us

David was very helpful in our purchase for a new mattress and bedroom furniture. I loved that he was informative and never pushy. Always ask for David, you will not be disappointed. I am definitely coming back!! ⭐️⭐️⭐️⭐️⭐️

Marie and Puya were very helpful and professional during the process. We appreciate their service and will definitely recommend going to their store in the future.

Had a great time shopping at Ashley’s! Went in to canvas some couches & other items and David was really knowledgeable and had great advice! Ended up coming back to order our couch that we really enjoy now!

Wonderful customer service, excited to receive my couch!

David was awesome and got us what we wanted.

David is excellent communication, great empathy, effective problem solving , provides attentive service and excellent service. .Awesome job. Thank you we appreciate

Robert ,Virginia & Tisha are awesome, excellent customer service. I had a great experience purchasing a couch from this location.

David was great help with all our furniture questions!

David is the Best. He helped me a lot and explained everything. Made my wife and me a happy camper with the help of David.

David was a great salesman. Helped us find a great platform frame for a twin bed.

Farah is so knowledgeable and helpful.

Mr. Jimmy was so helpful, kind and respectful. He made it so easy and hassle free to choose, purchase and walk out feeling satisfied and excited for our new furniture. I know we will keep coming back to this location to come back for Jimmy’s assistance. :)

I had a great experience here! Robert was super kind and helpful. My baby boy was shopping with me, so my hands were a bit full. Robert loaded all the art into my car. The art, by the way, was purchased at a very low price! Make sure to check out the clearance section!

Jimmy was great helping us find a couch for our new home. We are so excited with what we picked out and can’t wait for movie night at our place!!!

I had a problem with the color of my coffee table after it was replaced because of an issue. I went into the store and spoke with Virgina who in charge of the Customer Service department. She was super positive and willing to help me. She was able to order me a new table top and put my wife and I at ease. You can tell she went above and beyond and I couldn’t be more appreciative! Thank you Virgina

Jimmy was a big help finding the right bed for us.

Jimmy was so helpful and patient. Will go to Jimmy again when we need another purchase!

Pouya and Tish are Amazing!!!! They were both so helpful!

Good collection, great service!

My husband and I visited Ashley Furniture yesterday and were warmly greeted by Mo Mo. He listened attentively to our needs and was incredibly professional, patient, pleasant, and helpful. Mo Mo never tried to push any deals or suggest what we should buy. His manager, Pouya, was equally professional, patient, pleasant, and helpful. We purchased us a full bedroom and patio set. The exceptional service is why we have been loyal customers of Ashley Furniture for 10 years, and we plan to continue for another 10 years. Thank you & Kind regards, Jamel & Jacquelyn

Jimmy Maria wasn’t only the kindest sales representative but he was definitely very supportive and knowledgeable. The management team was introduced to me too and they were very kind. Store manager has a 5 star dress appearance too. Thank you Ashely Team for the easy shopping experience.

Mr. Jimmy Maria was able to effectively and efficiently help us find the right piece of furniture within our budget. He was excellent and incredibly knowledgeable. Recommend Ashely furniture and in particular, Mr. Jimmy 100%

My experience here at Ashley is excellent. Mindie is very considerate and thoughtful. She suggested a great dining set and sectional sofa to match the style of my home.

Very good experience with Farrah and Andres the manager. Thanks

Jimmy was great, I could tell how much he wanted to help us with our purchase.

I bought an entire bedroom set and kitchen chairs here, including the 5 year warranty, and was never once told there is a zero return policy. I dropped thousands of dollars at this store and once the furniture was in place at my home I decided the night stands were a little too large for the area. I even kept them wrapped and in perfect condition and called to see about returning them for something smaller but apparently they will not allow that and now I have two $450 nightstands that I have to work around. I liked the store before this and have shopped there previously but I am so angry this is the policy they have in place. It feels very disrespectful and I regret ever having been a customer.

Great service. Jimmy Maria provided excellent service! Answered all my questions very friendly .

Mindy was fantastic and helped me with all I needed for my new move!!! Thrilled with my experience

I recently bought a bedroom set and mattress from Ashley Furniture, and I couldn’t be more pleased with my purchase. From start to finish, the experience was seamless and enjoyable. The quality of the bedroom set is exceptional—solid construction, beautiful design. The mattress is incredibly comfortable, providing the perfect balance of support and softness for a great night’s sleep. The customer service was outstanding. The staff was knowledgeable, friendly, and helped us find exactly what we were looking for without any pressure. Delivery was prompt and professional, with the team taking great care to set everything up perfectly. I highly recommend Ashley Furniture to anyone in need of high-quality furniture and a stress-free shopping experience. We will definitely be returning for future purchases!

Jimmy was a cool guy and helped us out a lot give that man a raise

Had the best experience shopping at Ashley’s furniture today. I’ve been looking for the perfect couch for the past three months been to multiple furniture storage. Nobody had what I was looking for. But I found a very good couch. Great quality sales for Mindie was the best I showed her pictures of the floorplan, and she recommended several options which I really needed. I highly recommend this store and Mindie!!!!

Jamil is the best! :)

Jimmy was super helpful looking for a new bed and Mindy was a great help in getting our new couch!

We were able to find a bedroom set that met exactly what we wanted. Thank you Tisha for your help! We appreciate the great customer service.

It is a sells person assistance. Which I found very helpful. Good deals nice furniture

We just bought our living room furniture from Robert Dennis. He was amazing to work with. He didn’t hover over us or be too pushy. We will definitely go through him when we come back to buy our bedroom and office furniture.

Jimmy Maria was very nice and helpful wonderful service 10/10 recommend

Excellent experience here. We came in to look for an adjustable bed for my dad, who would be discharging from the hospital, so we needed a piece that would help improve his symptoms and not worsen his physical health or abilities. Mindy was very patient with us and was also very knowledgeable about the ins and outs of each mattress. She put us at ease during the whole process, as anyone knows, finding the perfect mattress, especially for someone else, is not an easy process. Even the manager who was there this morning, was extremely helpful, too, as we needed the mattress, right away. We truly appreciate you guys! Will be coming back again :) Ask for Mindy, next time you guys visit!

Our sales person Momo was extremely professional and patient with me and my family as we searched the entire store for two complete bedroom sets and two premium mattresses for my daughters. Highly recommend the service and quality received today at Ashley Furniture the manager was also great extending discounts for all cash deal not to mention the beautiful table piece our salesperson Momo kicked in for making the deal happen A+++++

Great selection and customer service. The person who helped us was Naz, he was extremely helpful and attentive without being pushy. We really enjoyed our experience with him and found the exact oversized chair we needed!

Good selection of attractive (as well as unattractive) sofas. Poor selection of coffee tables. Sales staff very attentive. Decent prices. Be aware you will pay quite a bit for delivery.

Andres was so nice and helpful! The showroom is so large and they have tons of options! 10/10 would recommend to everyone!

Mindy was extremely helpful. The sofas I chose on line weren’t available. After asking how and where the sofa would be used, she showed me one that I would never have chosen myself. It is perfect. I love it. Thanks, Mindy!

Andre was awesome! Highly recommend.

Our sales person, David Lake was excellent!!!VERY helpful in the store and followed up about our purchase on his day off! Just had our delivery and I want to add 5 more stars to the delivery people!!!!

Always a positive experience coming to this showroom: Salespeople are friendly, value is excellent. Mindy and Pouya were great to work with. Very satisfied with our purchase!

Mindy was awesome. I had a number of items on my list to purchase. She made the entire process easy and efficient.

Couch was delivered with damages to the leather from the store and the delivery company. They admitted it, filed a claim, but nothing came of it. Honestly I want to keep the couch and have the delivery fee refunded. I paid 200 bucks for a 3rd party company to damage my couch???? I expect the couch to be beat up in the years to come, but i'd like to do it myself, not have it show up broken in lol

Mindy was a great help today, getting our purchase together quickly and simply. Great customer service at this store. Wife and I recognize how stressful furniture shopping can be and have dealt with our share of issues, but never from Ashley and this is our store of choice. Thank you Mindy!

It was very nice help from Tisha Ashly Miramar San Diego she was honest n sweet

Mindy and Jimmy were great. Both helped us pick out the perfect furniture for our new home! Huge store with a great selection. We will be back to the store soon. Our home delivery also went very well. Ashley never fails! Thanks again, Mindy and Jimmy :)

Extremely nice and friendly team. Loved the group at this store!

Tons to choose from and very reasonable prices

Robert and his manager andres did ana amazing job helping us find and finance everything we need. 10 out of 10 service. Highly recommend this location

We had the pleasure of working with Jimmy Maria. He was so warm and welcoming as soon as we walked in the door. He let us explore the showroom on our own, but was never too far away to answer any questions. He treated us like family and we are forever grateful. Looking forward to our new bed frame. If you ever need help buying furniture, Jimmy is your guy!

Mo Mo and Pretty help us out a lot we are so thankful for having them they gave us so much Information. We bought the tempur pedic mattress, sofa and sofa love seat Mo Mo helped us out a lot we are really grateful thank you so much Ashley.

Momo helped us he was very knowledgeable and friendly

Our first experience at Ashley Store was phenomenal. We are very grateful to have met David Lake on our visit. He is very knowledgeable about their products and answered all our doubts. He made our shopping easier and fun. We will come back just because of him. It was worth driving those 35 minutes. Five stars to David, make sure you ask for him if you visit.

Great service and a friendly staff.

My experience today at Ashley Furniture was great! I bought a really comfy couch on clearance for an amazing deal. Sam was a huge help! I will 100% be back when I’m in need of any other pieces of quality furniture. 👍🏽

Sam was an amazing helper through our process of finding the perfect couch he gave us need to know details and made the process go very efficiently.

Very nice store with lots of selection and the best part there was never any pressure to buy any certain item or anything for that matter. However I did get a nice recliner for Father’s Day that my Son and Wife got me . Thank you, you two, I Love you !!!

Sam had great customer service. He was so helpful and kind. He really made my finance and I feel welcome.

We were assisted by a very helpful and accommodating staff, Sam. Everything from selecting and choosing the right furniture we need up to offering the best deals he can give went well. We ended up buying another item which is not part of our plan!😄

I needed a barstool for my home office, and found exactly what I wanted at Ashley. Their products are not always the highest quality, but pricing is good and they have a nice size warehouse.

Sam was a wonderful person, he showed me around the entire store and helped me make a decision. Very helpful!

Great experience. We quickly found the couch we loved. Jimmy Maria was friendly and informative. He helped us find what we were looking for and even had good suggestions on how to make it fit.

I recently purchased a bedroom set and mattress from this store. The mattress gives me back pain and I cannot sleep on it. I reached out to Ashley customer service for a return or exchange. I went to the store as well. They do not accept to return or exchange it! Ashley simply does not have return or re-selection options! When other companies like Costco, Amazon, Wayfair, IKEA, Big Lots, and so on all accept returns, some even after a year!, why would I buy furniture from Ashley again? Especially in a situation that I have to return or exchange an item? I won’t buy anything from Ashley again! Update: Check out the owner's response below. You think they supported? I emailed and they did nothing! I have a mattress now that I cannot sleep on it; they did not accept to return or exchange it. They don’t care about you or your satisfaction, they just want the money!

I liked the services and MoMo helped alot to found out the good deal. Thanks MoMo

Mindy gave us the best customer service!!

After lots of work with my indecisive self I had to write a review to applaud the wonderfully patient and kind staff here at Ashley furniture. Initially we spent about an hour or so here searching for a new mattress as well as a brand new couch. This was our last stop after Jerome's and a few other large stores and we started to lose hope. Thank goodness the selection was the best, and even better the employees were incredibly patient. If you're anything like me you nitpick every detail before making a large purchase and take lots of time to think things over, especially when you invest in items you're going to be using everyday. The manager Andres assisted us with every question and we had such a wonderful experience while he helped us. Whoever is in charge, give this man a raise! My partner and I had about 1000 questions as we picked over the different mattresses, and he made it a point to answer every single one he could. I never felt pressured or hurried to buy or leave, despite arriving an hour before closing! He even assisted us as we ended up deciding on buying a last minute piece of furniture. I'm sure it would drive anyone crazy, but he assisted us with a smile on his face even after finishing up our paperwork past closing time. This should be the standard for customer service. Keep hiring people like this and we will continue to be return customers Ashley! We can't wait for our new mattresses and furniture. Thank you Andres!

Sam was very helpful!

Sam and his team was amazing! We were so happy to walk out with a new mattress and bedroom furniture.

Sam was so great and helpful!

Mindie took good care of us.

My experience with Sam at the Ashly Miramar store was great. His professionalism is excellent..

It was nice working with Sam . He helped to move the furniture to the car. Vary helpful in answering all questions

Excellent sales team and very efficient delivery. Will definitely return.

Great customer service experience shopping here. Sam was very knowledgeable and helpful. Every inquiry I had was answered and though I visited another furniture store after speaking to him initially, I returned same-day to the store and we picked up where we left off.

Poor customer service. Would not accept a return still in the box . Very poor quality will never recommend

Sam is the first salesman that gave me personal attention throughout their 3-hour process. I gave him more time than he ever had with any customer before😕 I recommend him with 10 stars thank you Sam

Yes, it was easy to Trust that Polite Salesman, He Explained Everything to me and I Believed him .... He's very Knowledgeable too ... Totally Satisfied ... SO FAR

(Translated by Google) Excellent customer service (Original) Excelente atención al cliente

Such an amazing value for my dresser and bed set! Best customer service ! Thank you Sam for the great experience!

Thank you for the shopping experience Meindi was great and had great customer service

Sam was amazing! He didn’t rush us to make a decision until we fell in love with the couch. Such an amazing person.

Sam was very kind very helpful Appreciate it Thank you

Mindy did great asking me questions and making everything very clear fast and easy!

Sam was pleasure to work with and very knowledgeable and Feiendly

Sam is the best. Great Service!!!

Had a very good experience with the salesman who helped us. Don't recall his name as I write this, but I will definitely ask for him again in the future.

Was helped and got all my questions answered by Jimmy Maria. Very helpful and kind!

Sam was very helpful with the purchase of my furniture

Sam and Andres were so incredibly helpful and patient with all of our questions. Overall a wonderful customer service experience. We will definitely be shopping here again :)

Awesome shopping experience! Very knowledgeable and friendly staff!

We had a great experience getting our sectional with help from Jimmy. The delivery is not for a few days but he was very helpful walking us around the showroom floor to find the furniture that would fulfill our size and comfort specifications.

Mindy offered incredible customer service and helped us find our dream bed frame and couch.

Sam was very helpful

Mindy was super helpful and knowledgeable!

Mindy was great. Very fast service and answered any questions I had great customer service.

David is the best !! Took his time with us showing all options! Can’t wait for our delivery.

Momo. We went to this store to furnish a new home and were blessed with the most attentive, kind, and patient sales representative ever. Momo went above and beyond to make sure all of our needs were met. This made our experience more than just a shopping experience. He didn’t hover or push, and was extremely helpful. He’s exactly what these stores were missing. He wasn’t your typical “buy this, buy that” sales rep For his own personal benefit. And we appreciated that incredibly. We were able to apply for financing and furnished an entire home in just 1 day. We got multiple bed sets, mattresses, sectionals, coffee tables, dining tables, dressers, mirrors, nightstands, chairs, rugs. EVERYTHING. And we were able to do it all in one place. Everyone knows how tiring and hectic it can be shopping for a new home. But Ashley had everything we wanted and needed. We had no desire to look anywhere else. I want to thank Momo and everyone else who assisted in this process. Your team is absolutely incredible and I cannot put into words how lucky and thankful we are to have met you all. From the bottom of our hearts, thank you endlessly.

Sam was a wonderful gentleman in assisting our family in a pivotal decision for a new couch. We enjoyed our time! Thank you Ashly team and especially Sam

Great selection of furnitur, Sam was a great help!!

Jimmy was great he took time to entertain our questions!

Great service and selection!

Walked into Ashley’s furniture and Mindy assisted me and my spouse in finding our perfect sectional for our new place. Thank you for all of your help. We will definitely come back to this store if we ever need any other furniture.

First time shopping at Ashley; had a nice experience, purchasing was smooth and will definitely be back in the future!

Mindie was very helpful to understand what I was looking for.

Sam was extremely helpful in guiding me through the store. So excited for my new furniture!

Sam was so helpful! We picked out some great furniture for my friend’s apartment. Yay

Great store! Mindie helped us choose the perfect mattress, a TempurPedic! Very friendly and very knowledgeable.

Sam helped me complete the purchase

Had a great experience with Mindy!

Sam was very helpful. Allowed me the freedom to choose furniture of my own and any questions, was able to be answered and resolved.

Mindie at Ashley Furniture is amazing. Very helpful and knowledgeable. I just bought my first new, and very nice couch. So stoked! Thanks Mindie, you rock!

Very efficient and friendly. Jimmy help us today ask for him when you visit. The manger for the store was very helpful to. Thank you for making a wonderful experience.

Sam was really helpful and super friendly. Awesome customer service highly recommended.

Sam was nice and friendly. Knowledgeable about the furniture we purchased.

Great experience by Mindy!

Me and my boyfriend had a great experience shopping for living room furniture tonight. We had been looking everywhere and finally found something we loved! Jimmy was so nice and helpful.

It was great working with Jimmy and store manger Pouya. Very pleasant and accommodating.

Good experience with Sam helped swap out a couch for delivery and made the process easy.

I had an excellent experience with Sam today with the purchase of my new furniture.

Sam was absolutely fantastic! His professionalism is unmatched. He’s very knowledgeable patient and personable.

My mom and I went to browse for some items today, a side table and a dresser and as we were browsing the store when the store manager, Andres Ruiz, very kindly greeted us and treated us so well. He made the experience so much better, he gave us suggestions to match exactly what we wanted, he gave us a great deal and we bought exactly what we wanted. He spoke to us in Spanish, which is what we wanted, he was kind and very professional. Will come back to this store and ask for him personally. At the end of day, we made the purchase because of how he treated us.

Amazing help from Jimmy and Andres. Came in and furnished my entire apartment with in home delivery schedule the day after move in. It was a pleasure and the team made it painless. Looking forward to my new apartment set up!

Sam did a good job of showing us around. Brought a nice dining table.

Looking for a recliner sofa Ashley had plenty to choose from. Mindie was very helpful without pressure. Glad to have shopped at Ashley.

Stop by for a bed set. Andres was extremely helpful and friendly. He was knowledgeable and his suggestions were helpful in determining what we needed. Felt no pressure into buying. Will definitely come back and have him help us again.

Do NOT buy furniture from Ashley Furniture Store. I paid an extra $100 for their "No Hassle Delivery" for a dresser and two nightstands to be delivered to my apartment and assembled by the delivery team in my bedroom. This "No Hassle" delivery is a complete joke. The two delivery guys left the furniture in their boxes in the middle of my living room and started to walk out of my apartment. When I told them I paid for the furniture to be assembled, the two delivery men told me it was not their problem and to call the store. They walked out, leaving my furniture unassembled. I contacted the store and a customer service agent created a case for me, in which I was supposed to hear back in 1-2 business days. After 3 business days, I called back to follow up and found that someone had closed the case. When I asked this customer service agent why someone would close the case, he stated the furniture was considered "self-assembly"... I asked the agent, how was I able to pay for assembly if they deemed the furniture self-assembly? He took back what he said and told me he reopened the case. He told me someone would contact me in another 1-2 business days. I told this customer service agent I wanted someone to contact me by the end of the day to set up a time for assembly as I had paid for. He claimed he emailed the delivery team to schedule the assembly of my furniture, but he did not supply me with email confirmation of this. I will be requesting a refund for this so-called "No Hassle Delivery" as the company did not follow through on their promise to assemble the furniture. I will never buy furniture from any Ashley Furniture Store again!

Sam was an amazing person he helped us a lot. I was trying to buy a bed for my kids. I wasn’t even planning to shopping, but he made it so easy for me so I end up buying it from you guys. I was just trying to window Shop around to see what is the price and everything I am very happy with this purchase and very happy with this person named Sam Excellent customer service

Sam is a very good salesman and very helpful

Tisha was super helpful and able to gave us some good discount. Would recommend to see Tisha.

Sam a very helpful person and friendly help me with everything I needed also gave me other options and

Jimmy helped us out!!! Courteous and professional. :)

Sam was very helpful and made sure that we were taken care of at our time in the store.

Mindie was very helpful and knowledgeable

Mindie was a great salesperson and help us narrow down the search and explained the features very well.

Than you Mindy for your help. You are awesome.

Just wanted to let everyone know about the positive experience we had at Ashley in San Diego. We were assisted by Andres Ruiz who is knowledgeable, courteous and very helpful. Thank you. We will be back!

Mindie was very helpful. We always appreciate the service and selection at Ashley.

The chaise we got from Ashley has sagged that it becomes very difficult to get out of it I was promised a new cushion to alleviate the Problem but so far haven’t heard from anyone from Ashley They talk very sweet when you buy from them but the after care service is terrible STAY AWAY from this store

Mindy was very professional and helpful.

Sam is exceptional in helping us through the process, very friendly and informative

Sam was knowledgeable and pointed me to the exact piece I was looking for. Thanks

Great shopping experience at Ashley’s. Momo was very helpful and professional. He helped us with our selections and we are happy with the service. Thank you

Great experience!

Everyone was helpful and caring. Everyone helped me come up with a good decision and management was nice to my family. Will definitely come back and shop for more furniture

It was our first experience to buy from the store and Sam was very helpful and provided every detail on the products and made our purchasing experience amazing and very easy!

Great experience at the store. Mr. Jimmy Maria and Mr Pouya were really helpful and simplified our furniture shopping. We will come back again for any future furniture needs.

Very good customer service. Mindy was amazing with our family. Very patient and helpful.

Sam was very helpful in our purchase

Mindy was excellent, super helpful and look forward to working with her again!

Sam was very helpful and he did a wonderful job

Experience with Sam was great, 10/10

Today I purchased a sectional sofa and furniture from Ashley Furniture at Miramar Road, and I must commend Mindie and Pouya for their exceptional service. They were incredibly attentive, caring, and not pushy at all. Their professionalism and genuine concern for my satisfaction made the entire experience enjoyable and stress-free. I highly recommend Ashley Furniture, thanks to Mandie and Pouys outstanding assistance. Sincerely, Sarah,

Huge, beautiful showroom with a lot of furniture in the store to look at

I came in for an ottoman to fulfill my living room set. Sam was very helpful and efficient! Thank you for your help, Sam!

Team here was great! Price of leather sofa was hugely discounted. Love my purchase!

Mindy was very kind and attentive

Great service from Mindie got a Genoa set and some coffe and side tables, I am looking forward to see it in my living room

We were welcomed with a warm smile by mindy, who took excellent care of our furniture needs. Having just moved back to San Diego we needed and wanted a fresh start. Mindy took the time to ask questions about our choices and was very patient. Her ability to connect with BOTH my husband and myself was a wonderful experience.. mindy was mindful and much appreciated.

Sam was easy going and very helpful!!

Sam provided excellent service!

Great experience and service. Received assistance from Mindy and she was very friendly and knowledgeable!

Great service! Tax was amazing and approached me within minutes and ensured I walked away satisfied. Generate customer service!

Mohammad is very professional and knowledgeable sales person. He helped us with selecting our home theater sofa recliner, recommend him to anybody shopping for a new Furniture from Ashley store.

Great service and great selection

Taz was very helpful!

Mindy was great! She went above and beyond to help me get a great deal. Thank you!

I was helped by Sam, I've been looking for furniture for about 2 weeks gone to different stores and I must say Sam is the best helped me out with everything I appreciate it and 💯 definitely would come back right to him. Thanks Sam

Sam helped us out and was very friendly and easy to work with. He answered all of our questions and made the process to buy our new couch super easy. Definitely recommend this place.

Professional and friendly salesperson. We were left alone to walk the store and in and out with our purchase, thanks to Salesman, Sam Hassan

Pouya was wonderful dude we appreciate him

Thank you for your help Sam. Sam has lots of patience, was there with my two kiddos. I was constantly interrupted by them, he was calm and understanding my situation.

Mindy was great!

Mindy was great! Super helpful and patient. Helped us pick out a lot of great stuff

Mindie helped us find the counter height bar stools we were looking for and was very patient with us! We also scored the perfect small round table!

Nabil is an extraordinary salesman and a smart and thoughtful individual, who made the process of buying a new bed very easy.

Just bought a great mattress from the store!! Excellent customer service Verne, Tisha, and Bill all made the process of purchasing so easy. Answered any questions and felt comfortable to explore all options. Thank you for a great experience!!

Taz was great

Taz was an amazing help and walked me through the entire process of picking out new furniture for my Home in San diego. If anyone was to walk into this location i would 100% recommend asking for Taz as she is so kind and helpful with whatever your needs may be.

Tisha was amazing! She was so helpful and gave us several options to choose from. She was very patient and allowed us to juggle looking at several sofa sets to find the best value for us. She was very professional and personable. It was a absolute pleasure doing business with her and we will be returning and making all of our future purchases through her. Excellent job!

Sam, very knowledgeable . Great customer service.

Great pieces of furniture. Would give a five had the sales folks been more welcoming. A smile does the magic, and it is easy!

Great selection and very helpful staff. Appreciated the help of Momo who was very knowledgeable about the stores inventory and helped make the process smooth. We didn’t have to waste time in areas of the store wandering. I also appreciate attention to guiding us on the discounts. I can’t wait for our furniture to arrive! I also want to give a shoutout to David for showing us the mattresses and being patient with our many questions about the different types.

Momo at Ashley Furniture sets the gold standard for customer service! His expertise in guiding us through the showroom ensured we found the perfect pieces for our home. Kudos to Momo and David for their professionalism and genuine care for customers' needs.

Momo was great to work with. Very efficient and honest. ⭐️⭐️⭐️⭐️⭐️

We just purchased a beautiful coffee table. Tazmin was great and really helped us find our best options. She really knows the store’s inventory.

Jimmy was very helpful. Customer service was awesome!

Marie is the best employee at Ashley in Miramar! So dedicated to delivering top notch service. As new customers, she helped us throughout the entire process. Great listener, dedicated team member, and really wants to make sure you walk out of the store feeling good about your purchase. No other person we’d buy from.

Momo was a very helpful salesperson. Informative and available but gave me space to look.

Stopped at Ashley Homestore to look around. Sam greeted us right away and asked if we needed help. We told him we were just going to browse and he gave us our space to do so. After finding a bedroom set we liked, we looked for Sam who was informative and able to answer all our questions and made the purchase process easy. Thank you, Sam!

Mndy was very helpful, she let us browse on our own and was right there if we needed help.

Momo provided excellent customer service. My family and I appreciate his expertise.

Momo is a great asset to Ashley. I went into this store on my way home from work to find patio furniture. Not only did he greet me with a smile, but showed me options that best fit my price range. Being new to San Diego, I really didn’t know what to expect. Customer care, prompt attentiveness, and not a “pushy sales man” is what he embarks. If you happen to stop by this store, make sure to ask for Momo.

Momo was our showroom contact He was very informative and he showed us even things on line He was not pushy and the only reason we did not make a purchase was piece was discontinued

Mo MO exceed expections in his professional capacity. Was friendly and informative. Though no purchases were , made, provided helpful information .

Taz was an amazing help. She helped me pick out a great couch to fit. My families needs with animals and kids. She was super attentive and professional throughout the process. Thanks so much Taz.

I went to this Ashley store the other day and Momo was a huge help.

Mindy was really great and helpful!

Momo was extremely helpful. He was not pushy at all. Very informative and knowledgeable

Great customer service, thank you Mindie!

Sam was amazing! He was very helpful and we recommend him to anybody!

Excellent service, clean and organized. Very big store with a lot of sections. Prices are great and friendly staff.

Great service. Fast

Mindie was very informative about every detail of the product. Thank you.

Paid for a new coffee table set and they delivered a used/damaged set. My stupidity.... I did not ask about their return policy. THEY HAVE A NO-RETURN POLICY!!!! They sent a repair tech to "fix" the tables. Still chasing them for a return and a full refund. Bunch of cheaters!! Did not expect this from Ashley of all places.

Great customer service, always friendly and special thanks to Bill. I’ve had Bill help me on two occasions and he has always been friendly and knowledgeable and making the buying experience an easy process. A simple rug purchase, literally the next day it was delivered. Wow! Thanks again Bill.

Great experience with Mindy

Had a wonderful visit today. They are super helpful, great service. Mindy made our visit fast and easy.

MoMo @ Miramar was great with helping us choose a mattress. Highly recommend. Great service

Brandon was very cool and helpful! We found the sleeper sofa and love seat we were looking for.

Sam was very patient and let us shop and answered all our questions with ease

Ask for James when you go this man is like literally the best guy I’ve ever met at a furniture store!!! Or anywhere at that he cares about your needs and doesn’t try and shove anything down your throat! That guy was amazing #1 thanks James for my couches!

Marie was excellent! Super quick and helpful, listened to what I wanted didn’t try to detract from anything! Explained all the details and I got exactly what I wanted!

Thank you Sam! You helped us find a couch!

Jimmy was the man. Quick, easy to work with, no haggling, and knowledgeable. We had a great experience here.

Taz is incredibly helpful. So patient and kind

Sam was very helpful, respectful, snd knowlegeble...

My visit to Ashley’s furniture was such an amazing experience ! The sales representative Momo was fantastic! He was so patient with me and went above and beyond! I will definitely be returning and going with Momo when I need any other furniture! If you’re interested in coming to the Ashley’s furniture in Miramar I definitely recommend having Momo assisting you!

Marieee was incredibly helpful and a great saleswoman! Great couch and great experience! Thank you!

Sam was so helpful! Love all of his experience and knowledge with the furniture

Taz is amazing so is the manager Vern!! Very helpful

We had a wonderful experience with Tisha Clark at the Miramar location. She was very personable, knowledgeable and made sure we were taken care of.

Can't say enough about the personal touch that Tisha Clark gave us. From the doorway to completion of our order, she took her time, and it was some time, and made sure we went through our many options and changes along the way. Thanks Tisha for taking care of my Baby and her move!

Mindie, We bought a sectional today ,and Mindie was helping us. Very knowledgeable, nice, excellent customer service.

Very easy no Pressure experience. Taz was great and helped us find the right patio furniture.

James is the number one guy you have to ask for him he’s 100% the best advisor I’ve ever meet

Great experience. Mindy was amazing. She had us in the couch of our dreams within 5 minutes of being in the store. She was so personable and took are criticism on the first two couches and found the perfect one on the third try. She was such a joy and made what could have been a really stressful experience such a breeze. She was so great we’re even thinking of inviting her to our wedding ;)

Great customer service!

We came here to buy furniture for our new house and Mindie K helped us placed an order for stools she was lovely and helpful in explaining everything. We’ll be back to buy some more

James was the absolute best you jabe to ask for him he is funny and he is very knowledgeable! You will not be disappointed! Thanks James!

James gave me the most help you have to ask for him when you go he’s amazing

Ask for James if you go! Me and my mom were laughing the whole time!! He is so funny you have to ask for James!! Went on Monday we are still laughing about it!!

James is the best you have to ask for him if you need anything he will help you and take so much care of you this guy is literally the best advisor I have ever seen!!! Thanks James!! <3

I can't say enough about James!!! If you ever ever go to to Ashley you have to ask for him he got me the larce and I love it!!!! Thank you James!!! Ask for James you won't be disappointed!!

Ask for James he helped me and actually got my wife to agree she doesn't agree with anyone's opinions!!!!! Thank you James!!! Ask for him trust me!!!

James is the best ask for him if you want good advice!!

James is the best ask for him if you want a very happy experience!!!

Ask for James he is amazing!!!

James is the best adviser i have ever met in my life ask for that guy when you go or you won't get the treatment you should be getting!!!

Had the very best experience with James if you need anything you have to ask for him he helped me on Tuesday and I left happy can’t wait to get my bed on Thursday!! He will take care of you he cares about even the smallest concerns! Ask for James!!

If you ever think about getting furniture ask for James he is the best!!!

If you ever want a good experience with a furniture you have to ask for James!!!! He helped my husband on Tuesday and we couldn’t be more happier!!! Ask for James!!!

Ask for James when you go if you want to be taken care of.

James is the best adviser i have ever seen ask for James if you truly need something

Love my new mattress James helped me find out more about beds then I could imagine if your going ask for james!!!! Highly recommended 👌 thanks james!!

First time customer, great experience! So when I first got to the store I was beyond upset because my dog chewed up my couch and peed all over my new mattress I got months ago, so I was in no mood to actually speak with anyone. I’m walking around and trying to avoid the sales reps because I wasn’t in the mood to be sold to. This guy James comes and I’m like here we go with the sales, but no… He approaches me and tells me that whatever I was going through that’s it’s going to be okay. At that moment I was like wait do I know you or something and he said no but he could tell that something was bothering me. He goes on to say that he could’ve just pushed a new coffee table or anything but that he’s not that type of person that he just genuinely wanted to know if I was okay. Long story, I really appreciated that because I was just expecting something totally different but James actually cared enough as a person to see if I was okay. After all that I told him my dilemma and he kindly pointed me in the right direction. Not only did I leave that place with a new mattress and couch at a great price but also I left in a better head space. Thanks James for the help!

Worst experience ever! Ashley does not stand behind their product like they claim. First delivery had defects in the material. After 4 more attempts ( spanning a month) they still couldn’t deliver a complete sectional without the same defect yet they refused to let us return it and be done. We would have to buy something else of equal or greater value to do the return. They finally agreed to a reduced price after dealing with numerous people telling me they were so sorry about the situation and they would make sure to investigate, then we would never hear from them again. The sales associate, Brandon was the best thing in our experience with Ashley. He showed more common courtesy and concern for us than the store manager who completely hung Brandon out to dry on this sale. Brandon reached out several times while the Manager only did to tell us of another attempt to deliver which didn’t happen because that sectional also had the defect. No follow up from him after that. Bet they are still selling this sectional knowing they can’t get it right and they have defects. But since Ashley doesn’t do returns, you will be stuck like we are. Their customer service is outsourced overseas, good luck with them. They are completely scripted and less than helpful. Save yourself the frustration and shop elsewhere! Wish we had never stepped foot in that store!

James is literally the person I will always buy my furniture from, from now on if you want good service when you go to Ashley ask for James I went Monday and I’m still thinking about how nice he was on Wednesday! Ask for James!!

Bill was my sales rep, he was kind and helpful. I had a great experience at this location.

I cant say enough about that man James if you go to Ashley all I can tell you is ask for that man he was the best to me and my son!!

When ever you ready to get furniture you have to ask for James he is amazing! This man helped me get a couch that fit my home and took his time with me thank you James!!

If you don't ask for James your not wanting help that man is amazing!!!

You have to ask for James when you go he has the best service I have ever seen that man is one of the best advisors I have ever seen!!!

James helped me and my son he is very knowledgeable and knows how to get to what the customer wants and doesn't try and make me feel pressured to buy something that's why we bought from him if your going ask for james!!!

James really knows his beds I had no idea how important the right bed is thank you so much for the right one!!! Very great man!!

Easy purchase and support. Love Marie!

James is the best in furniture. I was so pleased with how much he went above and beyond to help me and my family. I greatly appreciate your hard work. I will be sending friends and family in the future. Thanks for the wonderful customer service.

James was a good guy you should be a manager like you were at 711 you deserve it all thanks James!!

James your amazing thank you for all your help I needed a new bed your awesome!!

James helped me and my husband find exactly what we were looking for thank you so much James your amazing!!!!!!!!

James is the number 1 best person I have ever done business with thank you James!!

James is Literally a really great person I came in for a couch that I thought I wanted and I got another one that was absolutely the right fit for my house he took his time to look at my house and measure the right size thank you so much James!!!

James was amazing!!!! Perfect experience in store from start to finish! ♡

James went above and beyond, great customer service!

James Mays is excellent at knowing what we wanted. No only did I purchase my bed set but also bed room furniture and two end tables. I was only going in for the bed set. This man should be a decoration coordinator. Kudos to this gentlemen

Great experience visiting this store. James really helped me out and was super friendly, I'm not much of a shopper and he made my experience much more enjoyable.

James has the best customer service in furniture it was a pleasure working with him and chowing the right furniture for me.

Sam, the floor sales, was very helpful in finding exact what I was looking for. He was fully equipped with valuable information and very easy to talk with and understood my clients needs. We will be back to inquire future items to complete my client's project.

The customer service I received from James, was the best I had by far, he was very knowledgeable and helpful.

Marie was so fun and fabulous she made our experience stress free and walked us through all our questions and concerns. Definitely will come back in the future

When I walked in Mindie was helpful from the start she showed me many options to choose from with excitement about my purchase. I had a great experience and the furniture is beautiful food quality.

Taz was very helpful and easy to understand. She was very friendly and took her time explaining everything about the sleeper sofa.

Large inventory and nice customer service.

Brandon is awesome and helps a lot

Mindie was amazing! So thankful for her help she was wonderful. Mindie directed to the couch (sectional) we were hoping for.

Pouya was amazing!

Momo was helpful, quick to answer our questions, and guided us to finding the perfect couch pressure free. Thanks again

Sam was great, very informative and helpful.

We had never been to Ashley before yesterday but stopped by to look at beds. Our experience was the best! “Momo” was our sales associate and guided us through to our purchase. He is knowledgeable, friendly, patient and professional. We will be back for our next purchase!

Ask for Marie, she is great and very friendly and helpful. She the best!!!!

Marie was super helpful to us in navigating this large store. With her support, we were able to narrow down our couch options to 3. She quickly understood the type of couch we wanted for our furry family and offered specific details as it pertained to our concerns. If you’re looking for a low-pressure experience with a knowledgeable employee, Marie is your person!

Sam is a good sales man, he represents the company very well.

Jimmy was so helpful!

Mindie was very knowledgeable and helpful.

Awesome help with Marie

Ask for Marie! Friendly, speedy service, and patient with our 3 little monsters

We enjoyed our experience with Mindy and then MoMo. They were very informative and had great customer service!

Mindy was a nice and helpful salesperson. I will be back to purchase 2 bedroom sets.

Mindy was so helpful , efficient and knows her furniture for sure ! I love the 60 months financing with no interest! Highly recommended!

Great Customer Service. Nice Furniture. Everyone was very friendly.

Welcoming store! especially Marie was very friendly and helpful taking the time to help my mom pick the right piece of furniture according to her budget comfort needs.

We ,unfortunately, forgot to give our new address for delivery. Ashley came through w/ outstanding customer service. They were in constant contact to make sure we received our order same day.

I purchased a dining room set two years ago that I had my eyes on the entire time we were in lockdown during covid, and unfortunately for me, I dripped acetone on the table from a leaking bottle and didn't realize it until I noticed that the table was wet. By that time, the acetone had eaten through the finish on the wood and the table couldn't be repaired. I had purchased the protection plan, however, so it was covered for replacement. The set I originally purchased and needed to replace had been discontinued, so I went out to the Miramar location on February 23 to look for a replacement. I was told to ask for Marie, but it was her day off. Mo helped me out instead. He didn't follow me around the store; he simply let me look and was available to answer my questions.Long story short, I have a small dining area in my home and most of the sets I liked were too large. There were two that I wanted to look at that I saw on line and were supposed to be in stock at the Miramar location. One set was there; the other was not. I wound up buying the other set sight unseen so I hope it's as nice as I anticipate, although it won't really replace the set I have and fell in love with. Mo was extremely helpful, kind, considerate, and personable. I have no complaints regarding the sales staff. I wish their online inventory was more accurate, but that isn't their fault. When Mo wrote up the sale, he even credited Marie with part of the commission. I thought that deserved extra kudos for consideration and generosity. I don't know as yet how delivery will go, but so far, so good. No complaints! I gave only four stars, however, because of the inaccurate information on the website and limited availability of smaller dining room sets (60" - 65").

please ask for Marieee. she great to work with!

Awesome Store, awesome vibes, awesome associates! Love everything about this store!!

Jim and the store manager are great in showing and explaining the various product options that they have for our dining area, living room and bedroom furniture needs. Great experience. Thank you.

Great service from Marie!

Thank you Marie, she is really nice and helpful

Taz was very easy to work with, did not pressure and we ended up with a couch we love!

Great experience visiting the Ashely store. Jimmy our sales person was amazing and found us the perfect furniture with an amazing deal. This is our second time purchasing from Ashely and would highly recommend everyone to come here.

David Lake was great in helping us find a new sofa, coffee table, and dining table. He patiently answered all of our questions and gave great advice. I would recommend his services at Ashley Furniture.

Mindset was awesome. Very helpful.

Great experience with Mindie!

I worked with MoMo at Ashley Furniture and he helped answer all my questions and ensured a smooth sale. Thanks MoMo for helping me make my new place homey!

Sam was the best! Thanks for helping us find our couch!

Great customer service and selection. Very fast manufacturing and delivery. Jimmy was great!!

Sam was extremely helpful and kindhearted. My experience was very pleasant. Thank you Sam!

Jimmy was very well spoken and gave me guidance on my preference of furniture. He was pleasant and showed me products that were in my price range and answered all my questions. Excellent service, can’t wait to work with you

Sam did perfect job. I get what I want and good price. 👍

We came in to purchase a new sofa. Mo Mo was amazing! We left with a new chair and rug as well. I highly recommend working with Mo Mo! Top notch service.

Sam was really helpful and quick, stayed on my needs and preferences.i do recommend to visit the store!!!!!

Thank you Momo for the help as usual. The clock arrived today !

Salesperson David Lake at the Miramar Rd. store was attentive and professional. He answered all of our questions. The store had a good variety of the sofa style we were looking for.

Mariee was extremely helpful and friendly. She was great to work with.

Excellent customer service, very helpful and knowledgeable. I got an amazing deal on the items that I chose.

We worked with Mindy. She was patient, informative, and so helpful. We never felt rushed or pressured. The manager Buya also made it easy for us to close the deal. Definitely would return for a good buying experience.

Mariee was awesome!

My husband and I wanted to purchase extra pieces to match a couch we bought 3 years ago. Mindy was friendly and speedy in helping us find the exact pieces. Thank you.

thank you so much marieee for the wonderful experience !! even though we were circling around for along time, she was very patient and fun, super recommended! - clara + richard

Mindy was really helpful! Couch was available within a reasonable delivery window. The manager Pouya, helped communicate the sale very well.

(Translated by Google) Marie she is a very nice person (Original) Marie she is muy linda persona

David was great help and very knowledgeable!!! Excellent service

Super helpful and knowledgeable with zero pressure!

Mindy was amazing! Thank you for assisting us today!

Overall a great shopping experience today at Ashley. Our salesperson Mindy gave us the perfect balance of attention and space to look around. She was never far when we had a question or needed some info. We came in for one item and ended up buying three!

Taz was an incredible sales person! She greeted me at the door and took me to exactly the furniture set that I wanted. I am very impressed with the quality of service and product quality

That's our third time purchasing bedroom furniture and a mattress from Ashley's in Miramar. Mindie helped us a lot in choosing a suitable mattress. Andre, the sales manager, is very polite and friendly. Make sure when you walk into the store, you ask for Andre. He will give you the best deals.

Thanks to Tisha and Andre for helping me today. Informative, helpful and very customer service oriented! Will be going back.

Mindy quickly found the furniture that fit my needs perfectly.

Mindy was very helpful. We bought a new mattress and box springs at a great price! We're very pleased with the service we received. Thank you, mindy, for all your help

Helped us out with our sales made it quick and easy. Very knowledgeable about their products.

Had an excellent experience with finding a new bedroom set and mattress. Quality was superb, they were fast and efficient. Kept us in mind along the way so as to not force any deals. Overall very pleasant experience!

Mindie was outstanding with her service and attention. Thank you for helping us make a decision on our reclinable couch!

Very friendly and helpful and helped me to make a quick decision. Highly reconmend Mindie.

Jimmy and Andre were very helpful to my mother and I. Jimmy showed us all our options and was very insightful. Andre provided very detailed information that made us comfortable to purchase the sofa set and mattress. Thank you guys!

Nice loveseat and table. Delivered and set up within the timeframe they set. Very happy with my purchase.

Sam was very helpful and attentive to our needs and what our budget was. Pleasure to work with him. Will definitely be back!

If you are looking for great customer service, an attentive representative, and quality products come see Marie. Her expertise is excellent. She takes her time to explain products well and does not make you feel like you are just another sale.

Mindy did a great job on helping us!

I was here today with Mindy Kang and she was able to help us buy a bedroom set. Did a great job helping us!

Jimmy was very helpful in the selection process. Thanks!

Store manager told me that I can communicate with the delivery people to pick the delivery time slot, turned out that theres no way I can get a hold of the actual delivery people because: 1. Ashley furniture network directs me to overseas scheduling hotline who cannot contact the store delivery 2. Google maps number forwards to national number so I can't get a hold of any store personnel 3. The delivery guy actually called me so i told him that the original date time wont work, when i asked him for different time he said he will call back in 5 min and theres no way i can get a hold of him I end up using my day after proposal to my fiance to get it delivered the time slot that they can support, doesnt work around my time unfortunately...

After couple of years Painting is grown by the passion of love. Never thought to paint again. Loving my Art of work.

Hosted a very fun painting class, with food and music! Would recommend this location!

The paint 🎨 night was awesome! Such a fun 🤩 experience!!

My husband and I went to a free painting class the day before Valentine’s Day, and they went above and beyond! There was free tacos, and a DJ playing music. It was such a great event!

My wife and I showed up to a a painting workshop event for Valentine’s Day - I was only expecting painting but they also had dinner catered with great tacos by Vibras Mexican Cuisine and a DJ to keep the fun going. They hosted a great event! Loved it

Nicole & painting class. Manager . Sales person all very wonderful Thank you very much We really enjoyed it

Mr. Bill by far was the best sales person to see at Ashley 's. My son whom is a 2nd LT in the spaceforce went to purchase his furniture and they disappoint.

Thanks Tisha for the help!

James: Very friendly, knowledgeable and quick service. Highly recommended! 5 ⭐️ ⭐️⭐️⭐️⭐️

Had an awesome experience with the help of Taz. We were very happy with her help.

David did an awesome job - great customer service

Walked into Ashley's and James the sales person met me at the door with a smile. Told him I needed a loveseat and he showed me all my options within dimensions of my place. I was going to settle for something less comfortable to save space but he convinced me that comfort is most important which I agreed. I ended up getting the Deltona Loveseat out the door. So happy he helped me make this decision. 5 star service!

David was very knowledgeable. He took time to explain every option for our couch. Very personable and patient with all of our questions.

Great experience shopping at Ashley Furniture. Sam was so helpful in helping me make my decisions. I’ll shop here again. Thank you!

It's a shame. Came in here this evening with the family. Cash in hand to buy a dining room and living room set. Not one person said hi, or even acknowledged our presence. I've been in sales the better part of my career and always treat everyone equally. Oh well, off to Jerome's.

Jimmy Maria was a great help. Thank you. Will come back .

Marie was the floor salesperson who assisted us in getting us our room set, mattress, and living room set. She was so amazing, and I recommended anyone who is looking into furniture buying to come see her!

Thank you Sam for your excellent work!

Marie was great! Super helpful and a pleasure to deal with!

We got a lot of great help from David when looking at sofas and mattresses. Appreciate the time he and staff took to walk us through the options and help us come to a decision.

Sam was super helpful throughout our entire visit! Will definitely be back to work with him

marie was awesome! Great service and I was in and out fast!

Went there to by my table James helped me and was so friendly with me and my kids! We are definitely going back for a mattress! Ask for James if you go he will take the best care of you! You wait and see Especially if you have kids! Thanks James.

I bought a set of bedroom furniture that was one of the most expensive. The sellers do not understand the sizes of mattresses or spring blocks. The furniture was delivered scratched. The seller said that they would come and repair it, but there was no feedback, and the answering machine kept ringing. I slept on the floor for two weeks and waited for special spring blocks for the mattress; they were delivered in different sizes. All employees do not care about you, they just want to sell goods. I will never buy anything there again. Better in other stores without hassle and with good service. One word “Ashley” causes a gag reflex

Had a great experience here picking out a couch, Bill was great and very helpful.

Bill was fantastic! He took such good care of us.

Marie was awesome! She helped me find exactly what I wanted. I’m so happy.

Marie Dedelva provided a Great customer service!

Good price. Good sales rep. Don't bother trying their interest free financing option. I figured.... Why not? Well it doesn't work. It's a third party and it's so complicated I gave up and just paid cash. Kind of ruined the buying experience. The financing app was obviously written by morons.

Mindy gave us great service ! Helped us pick out a great dresser and new dinning table ! Highly recommend!

Brandon was amazing, he help us design our sectional so it fit our new home!…Ask for Brandon!

I had a limited budget and wanted something nice and the style I liked. Bill helped me find something I could afford but also love. He treated me as if I was family. Ask for Bill next time you go!

Sam is very helpful and nice staff, he was patient helping us to found proper living set furniture for our new place. Thank you Sam!

Marie was the best! We’re super happy with the couch we got from her

Jimmy was awesome. The prices were very competitive.

Went in for a Bedroom set and also ended purchasing our mattress. Sam was very helpful and friendly. Recommended!

James was amazing! Had us in and out with specifically what we were looking for in under 20 minutes - after going to numerous other stores in San Diego that did not have what we want. Highly recommend and thanks again James!

Thank you very much for taking care of my needs promptly great service and awesome people Sam Sam

Went looking for a couch went to all the name brand stores and ended back at Ashley. Decent furniture at a decent price. It was delivered today. And as of this review all went well.

Great customer service

Marie provided excellent service

DO NOT BUT FURNITURE FROM ASHLEY!!!! Everything is very cheaply made. We bought 2 nightstands and a dresser and can’t move my son in that room because of the toxic fumes coming from the furniture!!! We bought the pieces over 2 weeks ago! They still give me a headache!! Ashley WILL NOT stand behind their products!!! Once delivered you own them!! Just an awful company!!! Buyer beware!!!

James was awesome! So helpful, so kind, and the selection at the store was huge. Highly recommend if your looking for new furniture for your home!

Great service by Marie and very attentive and helpful. Found everything I needed to furnish my new home. Thanks

Bill was great! He was helping another customer when we arrived but told us he would be right with us and he sought us out as soon as he was done. He was very knowledgeable and helpful.

Jimmy is an outstanding associate.. he helped us selecting the right sofa and centre table .. he helped us with the final pricing and the delivery as well.

Mindie was fabulous - helpful, kind, not pushy, gave great information, and helped us saved money with a couple good deals

David was great!

We purchased a leather sectional from Ashley and the process was painless! Mindie was knowledgeable and helpful which helped us with our decision-making. She was resourceful and if she didn’t have the information, she found it and expedited the sale! We were happy with the process. Thank you Mindie!!!!

It was a pleasure having Jimmy assist me with finding an amazing dining table set!

Had a good experience. Staff was helpful. Found several couches that I liked.

Recently went in to buy a bed frame and left with an awesome bed frame plus a mattress and bed base. Yama and Brandon were excellent !! Brandon showed us around the whole store, explaining everything we need to know and showed us products perfect for us! Yama was also very knowledgeable on mattresses and great customer service. All around great experience, would highly recommend them both and visiting the store! They have a great selection of everything and awesome sale section as well. Thanks guys!

Sam was great sales man and helped me out with all my purchases and made the whole process super simple and easy to understand, he was very helpful!

Do NOT buy couches here. They feel comfortable in the showroom but the cheap cushions collapse after a week of use at home

Hangs up on phone calls

Salesman Bill was super informative

Great service.

Marie is amazing! Super knowledgeable and helpful!

(Translated by Google) Professionalism (Original) Profesionalismo

Had the best experience with James!!! Thank you!!!

Bill was awesome. He showed us exactly what we wanted to see, and he did not push us into anything.

If you want to go there ask for James to help you , he is so professional and great 👍 I really like the experience with him

I purchased a TV console in MeraMesa (San Diego0. Sales person David said it should be mostly assembled. Arrived in one flat box. Took over an hour to assemble. Material is cheap particle board. Arrived on Tuesday, I worked on it through Saturday. Legs are also cheap material that crumbled when tried to screw on. The hardware came out on both, so you know it is the material. Chatted with customer service on Sunday and they said returns and exchanges can only be done within 72 hours of delivery. So even though this is obviously a defect in product, Ashley Home Store will do nothing about it. This unit is unusable. I purchased another at a different store and will never shop here again. Do not shop here. Cheap stuff and they will not back their product. STAY AWAY

Mindie was the one who help me today she’s amazing person she helped me so good I went to say thank keep the good work

Mandy did a great job helping us with our purchase today.

We bought a bedroom and living room set when we moved down to San Diego, a little under a year and a half ago. Everything is top notch and when we went back yesterday, we were talking to Yama and he remembered every detail about the things we shared with him so long ago! Bravo to Ashley’s and to Yama for really making us feel like ……why would we go anywhere else for any of our home needs! Ashley’s is home to us!!

I went on Monday, this guy named James helped ke he made me feel like I was at home instead of a furniture store I haven't bought anything yet but im definitely going to this week from him. Hes a wonderful guy to be around and he has what im looking for thanks James!

David Lake was very helpful and provided outstanding customer service!

Very satisfied!

Ask for Tisha, she is top notch!!!

Marie was absolutely helpful for us. She helped get us into an awesome mattress and home entertainment center. 10/10 recommend.

Clearly a terrible company that does not care about or trust their own employees or customers. A mistake to do business with them even if their products are ok. Textbook example of old, misguided management practices and mindset.

Bed Frame ended up being ordered without all the required parts. Sales Associate who sold me obviously was unaware of the required support slabs. Have to wait 4 days now for another delivery and my son has to take day off of work because couldn’t get guarantee of morning delivery. I’m disappointed this time around with Ashley. Hope you come through and set things right in 4 days. I remain hopeful.

Yama & Mindy were great people! If you ever come by Mindy is the person to see she will be right by your side!

We had an excellent experience with Brandon H. He was personable, pleasant, and helpful. Luckily, we had a pretty good idea of what we wanted coming in. We were able to quickly finance a sectional and set up delivery within 4 days. The manager was also a class act. Very happy with our purchase.

Had a great experience today with James! He’s one of the best associates I’ve met at any furniture store, not pushy at all but had the most warm and endearing personality we would come back just to see him again! Great guy overall, we will definitely be back to purchase with him again!!

Both Jimmy Maria and Jamal were professional and provide excellent service. I will be back and sure to recommend friends and Family.

Sales representative “Taz” was very knowledgeable about the product and was able to provide helpful information when we expressed our needs. It was a very pleasant experience. Also, we were impressed with presentation of so many different products in the showroom—an extensive inventory.

The overall appearance of the store was very well kept and the room set ups were very well done.

David was fantastic and helped plan our delivery around our difficult schedule. I unfortunately have to change my review from a 5 to a 1. The TV console arrived on Tuesday, I built it on Saturday (way too many pieces) and the cheap particle board on the legs crumbled on both when I put them on. The hardware came straight out. I chatted on Sunday with customer service and was told items can only be exchanged in first 72 hours, otherwise they absolutely do not warrant their product. So even though this is defective, and unusable, they will do nothing. I purchased another unit at another store and will be filling a BBB complaint. Bad business. Do not shop here.

Real good James and the Mgr were awesome !

David was great by helping us to buy a dinning set. He was quick and very helpful. He also gave us a good discount in the shipping cost

Sam was great to deal with- easy as pie!

Jimmy was my salesperson and was very helpful in helping me make my furniture choices.

Best furniture store Best salesmen most knowledgeable and friendly. When you go ask for Jimmy, again the best.

Super helpful staff - especially Vern! Good prices and stylish furniture.

Always a good experience. Tricha (sp) Mira Mar Rd. Store was extremely helpful and nice.

Sam was great! Got me taken care of quickly and without added pressure. He even helped remind me of other options that I did need with our bedroom selection. Ask for him!!

Marie was so helpful today as we searched for the perfect couch for our space. She walked us through our various options, price points and the configurations of each couch. Thank you Marie!

The salesperson was professional, friendly and cordial. Tisha is her name and we enjoyed working with her.

Thanks Marie! Extremely helpful with my purchase

Marie did a great job helping us today purchase a couch. Quick and easy, thanks!

Marie did an excellent job today and was very kind

Marine was a super helpful and friendly specialist. Highly recommend!!

Maria helped me out and was fantastic !

Bigger selection than the San Marcos store. Taz was wonderful and a delight.

Came to order my couch that I had problems ordering over the website. Jimmy greeted me as I entered and made it very quick and easy to order my couch I was wanting. Very great service. Store is also very nice large selection of furniture and other house hold goods.

We had a great experience. The sales rep who greeted us, Jimmy, was personable, knowledgeable, not pushy, and helped us in the purchase process for our new couch. He even bought me a bottled water when I mentioned that I was thirsty!

On December 28th There was a woman with blond long hair working for your store . When we JUST walked in, she immediately approached to us and telling us about the discount . She was following and staring at us. I felt uncomfortable by this so-so aggressive approaching. When we were in another section, she was staring and smiling. She knew I was uncomfortable to be stare when my family and l were signing. This considers it very rude. We understood that the workers rely on commission. For a better approach would give ANY customer a time to walk around and then ask if needs any help. This may help to improve the review.

Marie is a wonderful, energetic salesperson!

Staff was very friendly! I walked in and was greeted immediately. Would go back again!

Sam was very helpful. I am very happy with the service I revieved, except I wish it would arrive sooner than 3 weeks

Mindy was very helpful and knowledgeable Will send family and friends her way

Sam was great !

I would like to express my utmost appreciation and gratitude for the outstanding customer service experience provided by Marie at Ashley's furniture Store. Her dedication and commitment to going above and beyond exceeded all my expectations. From the moment I walked into the store, Marie greeted us with a warm and welcoming smile, instantly making us feel valued as a customer. Her positive attitude and genuine enthusiasm for her work created a pleasant and inviting atmosphere throughout my shopping experience. Not only did Marie possess extensive knowledge about the furniture available in the store, but she also demonstrated an incredible willingness to assist us in finding the perfect pieces for our home. The attention to detail and understanding of my preferences made the entire process effortless and enjoyable. What truly stood out was Marie's exceptional ability to listen attentively to my needs and provide insightful recommendations. She patiently guided me through various options and took the time to address any questions or concerns we had, while also ensuring that we made informed decisions. Overall, our experience with Marie at Ashely's Furniture Store was nothing short of exceptional. Our sincere thanks to Marie for her incredible professionalism, kindness, and expertise. Her commitment to customer satisfaction has undoubtedly left a lasting positive impression. Please ensure that this review is shared with her. Best Regards, Elsa & Ronald Sessler

Came in to Ashley’s in Miramar after a disappointing visit at the one in San Marcos, Jimmy and Pouya really helped me and worked with me and found what I was looking for. Pouya went above and beyond and made sure I was a happy customer. Really appreciate all his help!!

Sam is the best sales man knowlagable polit help full ty so much sam

Best service ever! 👍😁

Sam is great.

Mindie was awesome, very helpful!

Marie was very kind and helpful in selecting and assisting me in financing a couch. I really appreciated her help.

Good response and fast delivery

The salesperson was perfect. They weren't pushy but made sure that they were available for any questions or needs. The selection was better than any other store in San Diego.

Mindie was very helpful and so nice. She made sure we got the exact furniture we wanted without pressuring us and me and my husband were overall super happy during our visit !

Marie was so helpful and patient with me. It was a great experience.

Ask for Mindie Kang. Mindie has great 5 star service. Very polite and knowledgeable about products they had to offer. Works well with military personnel. Mindie provided me with professional advice to help me make comfortable decisions when it came to furnishing my entire 2 bedroom apartment. Would highly recommend her complimentary service to any new or returning guest at Ashley Furniture Store.

Marie is amazing. I came in late on a week night and she answered all of my million questions professionally and with a smile.

I went to Ashley's furniture and I was Blown away by Pouya the managers customer service. He is a great asset to this company and I will be doing business here for a long time.

I really enjoyed shopping under a no pressure application with Sam. He was very patient and left us to explore the store at our pace. Once we narrowed down our choices he provided excellent advice and guidance in selecting the right furniture for our 97 year old dad.. Thanks to Sam I’m convinced our dad will be happy and comfortable with his new sofa.

I shopped several furniture stores searching for a leather sofa. After meeting with Marie at Ashley's, not only did I find the sofa I wanted but I met the best salesperson possible. Marie is kind, very knowledgeable and gives that personal care and concern that let's you know that it is your best interest that is in the forefront of your purchase. To me, Marie is Ashley. I am close to another Ashley store but because of Marie, I drove further because of the personal service she gives. I would advise anyone that if you go to Ashley furniture store, ask for Marie.

I needed to order a bedframe and was able to do it quickly and set up a date that would work with my schedule. Thank you Taz!

Very fast and friendly service by Taz. Helped me find just what I was looking for. Price seems very reasonable.

Service was good just the couch sucks. I mean just awful. Felt nothing like it did in store. The warranty doesn't cover anything and after a year the couch just kept getting worse. We finally had to buy another one. Thousands of dollars. That's not easy to come by. We spent years saving to buy something nice for our living room and it was horrible. Springs poking through. Friends would rather bring a kitchen chair into the living room. You'd get up from sitting on it and your back and neck would be in pain. So frustrated and disappointed and really upset about the wasted money. The new couch is super comfortable but doesn't fit the space well. So much work shopping for around for these things. Just exhausting. Our last couch made it 10 years and through several military moves, including cross country. This couch was terribly poor quality and there's nothing the store or warranty will do about it. On the good side it's been discontinued.

First and last piece of furniture I will ever buy from Ashley furniture. I was sold a cheap leather couch! I Spent a lot money . Sales person sold me the warranty insurance. Tells me how great it is to have insurance when you have grandkids. 3 years after having the couch the leather started fading. Guess what the insurance doesn’t cover that. I’ve always had leather furniture and fading has never happen. Terrible furniture!

Our family has been in nest building mode recently and we came in after hearing good things about Ashley’s. By the time we arrived it was a getting near closing time and despite that we were greeted by a friendly team member named Marie. Without feeling rushed or pressured, she thoughtfully listened to our needs and showed us specific pieces that fit our aesthetic. Marie was very personable and informative and made the entire process seamless from piece selection to information on financing/available promotions and even specific delivery times. Highly recommend and will be back to this location again soon.

excellent service and price

Enjoyed working with Mindy. I really hate furniture shopping but she made it easy and fun. Bought a living room set from her today. Great service and knowledge of her products.

Sam was very helpful and a great assistance!

Mindy was helpful. Let us walk around and found us when needed. Also very nice for Ashley furniture to give a veteran discount!

Enjoyed working with Sam, he is very professional and took care of all our questions and concerns. One of our better experiences buying sofa,Ottoman and Chair.He made sure we are happy with our purchase.Great Job Sam!

San was awesome thanks to him I got my living room set. Thank you yall were awesome

Had a great experience at Ashley furniture. Marie was God sent. She helped us find the perfect couch and perfect bed. She was super friendly, accommodating and helpful. We will definitely look for her again for future purchases.

My family and I came to your store and we were welcomed by one of the best Representatives in Ashley furniture store. Taz was very professional and informative, made our experience easy and joyful to purchase our furniture!!! We will come back again and ask for her assistance!

Taz was very helpful and patient in helping us choose a new living room couch set. She listened to us and offered excellent advice.

Brandon took great care of us. We always get good service at Ashley.

Marie was super helpful and nice! She helped us narrow our choices down so we could make a decision on a table. She listened to what we were looking for and helped us pick the best table for us.

We had a really great experience here!! Mo Mo offered us so much help with choosing our new furniture!

I am immensely dissatisfied and disappointed in the lack of customer service from Ashley. I ordered a sofa over two weeks ago, waited for my delivery date, just to find out that morning my sofa wasn’t going to be delivered. My husband and I took off work and stayed home for the delivery, and I didn’t find out the delivery was going to be canceled because I was contacted, I found out because on the tracking delivery email I received the morning my sofa was to be delivered, the quantity stated 0 for 1 of the 3 sections to the sectional that I ordered. If all sections aren’t at the warehouse then the delivery has to be rescheduled. What a HUGE inconvenience and especially frustrating to not have communication about the change!! Then I go to the Miramar Ashley store and the manager, Yama, showed no compassion to the situation. He didn’t put much effort in trying to make things right and didn’t show too much care and concern. Usually with great customer service when a customer is put through such a situation one would think the manager would try to go over and beyond to keep your business, but he didn’t. I asked him to call his manager and he said because of the holiday he’s too busy and won’t answer. I’ll never shop at Ashley again. I don’t appreciate the lack of customer service and communication when I waited so long for my sofa to be delivered, just to find out on the delivery day that my sofa wasn’t coming. Then go to the store and experience a manager with a lack of concern. I’d give no stars of it was an option

Marie was great!

I am immensely dissatisfied and disappointed in the lack of customer service from Ashley. I ordered a sofa over two weeks ago, waited for my delivery date, just to find out that morning my sofa wasn't going to be delivered. My husband and I took off work and stayed home for the delivery, and I didn't find out the delivery was going to be canceled because I was contacted, I found out because on the tracking delivery email I received the morning my sofa was to be delivered, the quantity stated 0 for 1 of the 3 sections to the sectional that I ordered. If all sections aren't at the warehouse then the delivery has to be rescheduled. What a HUGE inconvenience and especially frustrating to not have communication about the change!! Then I go to the Miramar Ashley store and the manager, Yama, showed no compassion to the situation. He didn't put much effort in trying to make things right and didn't show too much care and concern. Usually with great customer service when a customer is put through such a situation one would think the manager would try to go over and beyond to keep your business, but he didn't. I asked him to call his manager and he said because of the holiday he's too busy and won't answer. I'll never shop at Ashley again. I don't appreciate the lack of customer service and communication when I waited so long for my sofa to be delivered, just to find out on the delivery day that my sofa wasn't coming. Then go to the store and experience a manager with a lack of concern.

Marie was very helpful and welcoming

Selection is great and Mindie was so helpful! Look for Mindie when you come in shes amazing!

Marie was awesome. She helped us get a bed frame we were looking for and was super helpful and friendly. Very good energy.

Excellent and charming sales associate!

Sam Is amazing ! He hep me get aprove to buy my furniture. Ask for him when you buy your house decoration! Thank you Sam

Sam was great he helped me find a beautiful couch.

If you’re in the market for a cloud couch, check out Coleman Furniture online. I canceled my order of the Sophie couch after realizing that Ashley Furniture was overcharging me by $500. (Including free delivery with Coleman vs. $199 with Ashley Furniture). The sales associate assured me I would only be able to purchase this couch through Ashley. Do your research before purchasing in store.

Marie was our sales agent. She was helpful, informed, concise in her descriptions, and pleasant toward us. It was a pleasure having her guide us through our purchase experience. Thank you.

Marie was great she helped us out a lot we bought a whole new living and dining room set at great prices. Thank you again!!! Give this girl a raise!!!!

The Manager, Andre, handled my order efficiently and professionally offering me any last minute available discounts.

Great service. Bought alot of new furniture and the process was excellent. Highly recommend Tisha for your sales person.

Taxmen was wonderful. I was struggling with my decision. When I showed her the table that was made for me, she took me straight to the perfect chair. I had skipped past this chair because I thought they were part of a set. It took her 5 seconds to point it out. I had tried Macy’s, Target and Living Spaces but Ashley’s selections, prices, especially, the assembly and delivery price sold me. This was my first time at Ashley and I go again.

Mindie was the best. Super helpful and personable. Great experience!

Sam was very helpful and patient

Great experience! Momo was so helpful and nice! He saved Thanksgiving!

Lots of variety, very helpful salesperson in Mindy/

Very good experience. Tisha was very helpful and NEVER pushy. She showed us several couches and gave us all estimated costs for the layouts we wanted. Explained everything very well, and was very fast and efficient. 10/10!

There weren't a lot of sales people available to answer questions. Then when I did find one, he was good at taking the time to look for the chair I wanted to purchase. After not finding it on the show floor, I decided to still go ahead and order it. I specifically gave him my new address, yet when I received my email confirmation of the order, it still showed the old address. Had I not caught it before I left the store, the chair may have been delivered to my old address. This sloppiness and not paying attention to detail is unacceptable. Customer service resolved the problem before I left the store. Otherwise, it would be a one star review.

Marie is SO great and extremely helpful! She helped me find the perfect couch and I couldn’t be happier. Some sales people really make you feel like they don’t care at all once you pay for your purchase but I know she is someone I can count on for years to come!

This was by far my worst experience! This store charged me over $2,000 above their online prices and took them more than 2 months to match their online prices. The warranty company they deal with is Scam (protect all), they charged me $749 for a warranty and they don’t want to cover anything! Claiming because we wiped the stain with a cloth! No I paid $749 for nothing! Now I have new furniture that l need to throw away! The best part about Ashley? You call them 100 times and no one picks up the phone!! I will NEVER buy from Ashley again and I will warn anyone looking to buy a furniture to not deal with this headache!

Ashley Furniture is a good company, but unfortunately there's such a stupid/weird/disrespectful manager at Miramar Location! He doesn't even know how to be a manager or how to treat his customers, in my opinion they should have hired him as a cleaner not a manager. My advice to you is to never deal with his stupid attitude. His name is Yama. He has no respect he doesn't even know how to talk English he's from Afghanistan and doesn't understand that being a manager needs someone to know how to deal with others. I'll never go to this location because i never wanna deal with him and I don't ever wish to see his ugly face again, today was my 2nd time seeing him and he pissed me off. Seriously this company needs to find a better manager that respects and deserves this position. They will lose their loyal customers because of how stupid he acts... i would rather go to El Cajon Location since their managers know how to make their customers happy. They offer the best customer service, their employees are perfect, managers are awesome, I talked to Chase and Taylor, i give them 5 stars But i wish there was less than a star to give to the idiot stupid Yama, please teach him how to be a manager because i have never seen such a disrespectful person like him, have him clean the store instead or train/teach him how to be a manager because obviously he has no experience and doesn't deserve his position. From my experience i know that managers must be nice to their customers but from what i saw from this guy, he doesn't care if his store is selling anything or making any money...

Great selection. We could find so many varieties which made us select what we need easily, especially with the help of Taz, the wonderful associate at Miramar, CA store. She was so helpful. She went above and beyond to help us select the right dining room

Marie was super helpful and she offered military discount. Saved us 10%. Great service and I can not wait to receive my furniture.

Marie was awesome. She helped is select the right furniture with the color we wanted and walked us through the financing and service plan options. Excellent service.

We had such a wonderful experience choosing our new living room sofa. We live in a 1-bedroom Downtown high-rise and we found the perfect living room sleeper sofa with a chaise that we envisioned for the space. We had the absolute pleasure working with both Mindy and Marie and they made our purchase so seamless! Mindy helped a lot with the initial research for our couch (she even gave us her phone to contact her anytime with any questions we had) and Marie made the payment process so quick and easy. And for just $100, you can have your couch delivered and assembled by their delivery team. So convenient 😌 We are so happy with the awesome customer service and we will definitely be back to get more accessories for our new home ❤️🛋️🥂 Thank you so much Mindy and Marie 😁

Marie helped me - she’s quick and efficient!

Marie was very helpful :)

Best experience here. After visiting 3 different furniture stores. We fell in live with a set at Ashley's. Tisha was amazing at giving us space to shop, providing guidance and working with her counterparts to get us the best package possible for our home. I would absolutely come back for more furniture.

Tazneen is a wonderful sales executive and was immensely helpful in buying what we wanted. Highly recommend her for any purchase you nake at Ashley, Miramar, San Diego.

Super helpful staff and overall a wonderful shopping experience. Marie was a superb saleswoman and did everything within her abilities to make our visit and purchase as amazing as possible. This woman deserves a raise!

Tisha was amazing in giving us the space to shop privately while still giving us the insight we needed to select the best product for our needs. Hands down would work with her again.

Marie did a great job and got me a great deal.

Bill was friendly, and very helpful.

We came into Ashley furniture and were greeted by Marie. I told her I was there to use a store credit immediately asked me for my name so she could look up the details. As we looked around she was an outstanding employee I never felt pressured by her I ended up getting an entrainment center. She was very helpful in getting my delivery date and even went the extra mile to help us with a the delivery and set up. If it wasn’t for her help I would of honestly just let my 400.00 store credit go to waste. Thanks Marie you are amazing and very helpful I will definitely come back to see you!

Momo was such a great help when picking out the perfect couch. He listened to all of things we were looking for in a sofa and was super efficient in helping us pick out the perfect piece for our space. Thanks Momo!!!

Wonderful and very helpful, quick service

Absolutely love their furniture, I bought a sofa and chair. The sales clerk Mo Mo was extremely helpful, kind, knowledgeable, professional and patient. I have other furniture that I will purchase in the near future. I can't thank Mo Mo enough.

Associate was great.Only complaint was I was rung up twice for purchase and couldn't get credit for 3 days.

The staff were helpful and got me the best deal possible. Thank you.

Maria astutely figured out how to save the sale and keep me from leaving.

MoMo was great to work with.

We appreciated the kindness and professional help Taz gave to us purchasing our new couch. Thank you and we'll be back for our future furniture needs♥️

What a great experience purchasing a recliner from your store. Marie is one of the best sales person I have encountered in a long time. Very knowlegable, personable & friendly during our encounter. 10 stars out of 10

Thank you to Mindie! She really helped us get the perfect couch, we wanted a couch as soon as possible and she made it happen!! Thank you for the deals!! 😭♥️

We just got a bought a sleeper sectional and Mindie was an amazing help. She really took the time to help us and answer all of our questions. She is so amazing! We will definitely be back for our future purchases. Thank you Mindie!

Sam is a very outstanding employee there. He helped us out so much and made the entire experience very smooth.

Had a great experience buying a dining room set here. Good floor selection representing a variety of options. Naz and Yama were super helpful. We'll be back for our next furniture purchase.

I wish we can take them to court, but is my own stupidity so don’t be like me. First of all these 5 stars you see are people like me who were promised $25 gift card if you give the store 5 star, they stand and watch you do it then they tell you you will get in in the mail. 4 months no gift card. but the one really pissed me off is you can not get thru the phone and when you do they never call you back, i have a furniture missing parts but i still didn’t get it yet . majority of the sales guys are related, so you can’t ask for a manager cause he is the uncle or something.

Marie was super helpful in building my living room and provided great pieces that compliment my bedroom. She was very professional, helped me get the greatest deal and super helpful in explaining my coverages on my purchases. I highly recommend shopping with Marie!

Bill was awesome with my phone order. I purchased a sofa and chair a year ago and wanted to add one more chair. I ran into a roadblock when learning the set is being discontinued so they didn't have the chair at my local warehouse or store. I called down to San Diego as my husband and I are in the process of relocating out of state and have one last load coming to the new place. Bill made the process of getting that one last chair in need delivered to my husband before the last load arrives at the new place. Thank you Bill for completing my set and making it a painless process.

Store Manager-Pouya and Salesman Naz promised I would receive a $25 gift card after I purchased a mattress and adjustable frame. In the store I was told the system was down to issue the gift card and I was promised a follow-up to call the following day. Unfortunately, 2 weeks later I had not received a call or follow-up. I called the salesman (Naz) directly; however, he no longer answered my calls after he made the sale and also did not respond to the voice message I left. Ashley does not allow you to contact the store directly, there is an overseas call center that apparently screens calls, so the store has an opportunity to ignore all calls except sales calls. I surmised this after the phone rang 20 times and there was no answer at 4 p.m. in the afternoon.Most definitely this is my last purchase from Ashley. $25 is such a small amount for the store to lie about, so it absolutely kills my trust in the store overall.

I went into Ashley's today to purchase a new dinning room table. Amazing customer service. I really appreciate all the help we received from Jimmy Maria. He was so helpful. I felt comfortable with the purchase I made. I definitely recommend coming to this location and ask for Jimmy!

Good customer service. But was instructed to come in store to order item and was told it couldn’t be done

No hassles, quick and prompt service once we made our choice. MoMo was great and helped get us an even better deal!