Ashley HomeStore San Francisco, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Compre una cama en esta tienda. Y como durante poco más de un mes que me yego el delivery, por fin tuve tiempo de abrir las cajas para armar mi cama. No avia abierto las cajas por que estaba pintando mi cuarto y quería lavar mi carpeta antes de poner mi cama nueva. El echo es que en el trascurso de ese tiempo me enteré y verifique que el presión en otras tiendas como Walmart de la misma cama que yo compre aquí. Es de entre 300 y 400 dólares más barata que en esta tienda. Pero pues ya no quise regresarla y desidy dejarlo así. Pero lo que pasó cuando abrí las cajas ,una piesa fundamental de la cama estaba rota. La de la parte de los pies. Y sin esa piesa es imposible armar la cama. Desidy ir ala tienda que me vendió la cama y yebe la piesa con migo incluso las cajas y toda las envolturas que vienen con las piezas de la cama , para que vieran que las acababa de abrir y hasta video tome. Cuando yegue a la tienda el señor que me atendió tan amablemente cuando me vendió la cama , se ISO el que no me conocía. Le dije hola se acuerda de mi me salió una piesa rota . Dijo no no me acuerdo. Abla con la mánager. Y me tuvieron esperando como casi media ora para atenderme. Y la mánager ni siquiera quiso ver la piesa que estaba rota y fue muy cortante. Me dijo que me yamaria alguien para aser sita paraque fueran a mi casa a ver la piesa rota. Y nunca me yamaron me tocó ami que hablarles. En la tienda me isieron sentir como si me tuvieran regalando las cosas. Y no es así. Deberían de ser igual de amables que cuando te venden las cosas. Enfin. Ami experiencia no le recomendaré a nadie esta tienda. Y les aconsejo que chequen los presión en muchas tiendas antes de decidir su compra. 😒😒😒😒
Great experience - Stella helped us find the mystery couch we enjoyed at a rental house. She was "on a mission" to make sure we got what we needed, and was kind, friendly, and wonderful to work with. Also, her manager helped us out with a great deal. THANK you Stella, and thank you manager!
The delivery came in 4 days late with missing hardware. I have been waiting the hardware of my kids bunk bed almost a month. I called many times and I went to story to order it; I still didn’t get it.😡😡😡.
The choices are good and the sale prices are very good. But they wouldn't take an order over the phone, and their website wouldn't let me order what I wanted. So I had to drive 30 miles each way AGAIN to put in my order. We'll see next week how their delivery service is and how the sectional I ordered is.
Thank you To our Mrg Sarah, and assistant Andrew, please note that in all our lives we have never have had such Professional treatment, respect, Excellence of Service, Joy, seeing such knowledge of the Furniture, and materials in all the store, on top of this the experience of Sarah, and Andrew's patience even in the most minute explanation of the Stores documents ( when asked), such as warranty, billing details, keeping their word and since of humor with us the public. Please note that Managers like Sarah's wisdom, incredible training is unbelievable and AWESOME , this young lady will go far with Ashley's or any corporation Thank you for having her here for us to deal with, and Andrew's training to assist us with all types of merchandise in your store. We HIGHLY RECOMMEND Ashley's as a top notch wonderful Sales, and Furniture in San Francisco...Corporate YOUR THE BEST THANK YOU SO MUCH WE WILL BE BACK. Jessieka Detrinidad, Ana Silvia Sorto.
Hello... I had made a quick exchange from my first bed choice... The manager Sarah assisted me with the out most curtacy... My delivery was done promptly... The delivery men were kind both of them... Evelyn helped me choose my first idea of a bed she was kind... Any way I am quite pleased with my second choice thanks to the manager Sarah... Ps... I recieved a *very affordable* deal... even better. Sincerely 💐 Jeannie... I trust that I will sleep like a baby 👶tonight... 😴
—————————————————Don’t Shop Here—————————————————— This my Advice to you if you are looking to buy Furniture from this store. I had the worst experience of in my life dealing with this people in this store- Ashelly San Francisco- The costumer service very bad and useless plus of thy are Dishonest. I canceled my order right after placing it and still held my money for the second weeks, when I called them about my refund Gust what! They tried to screw me out, they were going take my money ( 600 $ )- Unbelievable. After complaining and fighting with them they agreed that they owned me money but I’m still waiting for my money. When you call them they hang up. they are looking only for your money and right when they get money they will Turn on you . I felt like I got stuck with them. No money back no dilevery on time most of items are out of stock and if you want to cancel no refund. They deserve 0 Star.
The service I received from Evelyn was excellent
It was ok nothing special
After an initial positive sales experience with sales rep David Tom followed by a difficult install and return experience, Manager Sarah Rosales was very helpful in making up for my negative experience. Upon my second visit to the store to purchase a different dresser, sales rep Andrew Apuan was very friendly and helpful in terms of me finding a new piece.
No sofas or chairs for petite people.
The store is well organized and clean. It has a lot of selection and is just nice to visit sometimes. If you want a shopping tip though, bring your cell phone and if you find something you like, search for it online. We have seen anything between 30-50% off for the same exact product that drop ships directly from Ashley (Ashley has a bunch of distribution channels)
Thank you for making my experience fast and easy. ANDREW...you're the best. I was impressed you checked all you're resources to make sure I got exactly what I wanted in the right color. I'll be back
Ashley has good quality furniture and you always get a play a price for your money
DAVID WAS A GREAT PERSON I REALLY RECOMMEND THIS FURNITURE STORE
Sarah was great!! She helped us make an informed decision. She gave us great advice and made sure our couch will arrive in time with our move. The customer service was awesome!!