Ashley San Jose, CA 95123

Ashley San Jose, CA

Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.8 Star Star Star Star
(507 reviews)
Ms.Garcia 5/16/22

Absolutely worst experience ever, especially furnishing out first home. They gave us false information about our deliver date and now will not cancel the order and give us our money back. The manager is refusing to speak to us and it’s impossible le to get anybody live to talk to on the phone. Do not recommend buying from this location as all! Update: I haves already emailed 2 days ago and have gotten no response!!

Richard Ravel 5/14/22

Order/delivery was incorrect and misrepresented. Tried to contact anyone in the local store or corporate customer care and I wa not able to speak to ANYONE for yhec2 days I tried. Had to go back into the local store to get all corrected. The order/delivery was corrected and I am waiting for delivery in 3 days.

Star Star Star Star Star
Akhil Reddy 5/11/22

Kabir is excellent! His knowledge with mattresses is very impressive and that's coming from someone who does his homework before making a big purchase.

murat yalçın 5/5/22

We wanted to get set of sofas. Sales associate was very nice and gentle. Since we buy set, we asked for a discount and boss came. Without giving any rate he asked me rudely “Are you asking to buy or are you asking to leave?” He was able ruin my day. Terrible way to speak with customers I can not comment on their products because I didn’t buy from them but I really want to see a nice people in my community.

sanaz pilehvar 5/1/22

I had a very bad first experience, unfortunately. While they promised me a weekend delivery, the delivery support team take no responsibility and postpone the "partial" delivery to a week day, very frustrating.

Star Star Star Star
mike d 4/30/22

Pretty good selection. Went looking for a sofa chaise, lots of options.

Vladimir Uzelac 4/30/22

Sofa got ripped shortly after purchase. Not my fault - see the pictures - the fabric ripped at the seams. The Protection plan I purchased denied the claim. Online support didn't provide any help. Calling store didn't help. Email customer support was spending time with me i don't even know why - they didn't offer any help at the end

Star Star Star
Liliana Sainz 4/25/22

Star Star
Carmelita Aquino 4/23/22

Ashley has beautiful furniture display and competitive prices, but they charged me for a 5 year warranty that I noticed only later when I looked at the price details. I have been asking for a refund for the last 2 days, and only store customer service can do that, the problem it is one person that works reduced hours. So once you pay, they do everything not to refund you a dime, even if they are wrong. Good luck if you change your mind and wants to cancel your sale. It seems very deceptive to me.

Star Star Star Star Star
Kevin Roessler 4/11/22

very friendly, store has a great selection and good style for the money. A little heavy on the paperwork. I have purchased a number of furniture pieces with Ashley and am happy with all of them. K

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