Ashley HomeStore San Marcos, CA 92069

After checking out most furniture stores in the area, we found Ashley to have the best fit for the sofa we were looking for, and their staff was friendly and helpful . . .we went back and ordered end tables and an additional chair . . though some little changes had to be made, it was done in professional and timely manner . . . we'll be going there first for furniture in the future!!

I purchased a Family Room set from Ashley recently and am extremely pleased with the whole experience. Robert, the sales person who assisted me was helpful and co-operative in every way, as were the men who delivered the furniture. Extreme value for the money .... as my friends agree. Next time I need furniture I will most certainly be heading to Ashley!

For starters, the employees in the store were fabulous! Especially Gunny! He made it really easy to get what I wanted and stuck to my budget too. Super sweet guy. On top making the purchase easy, he took the time to give me advice on how to make my mattress last. When the delivery truck showed up, it took the guys less than 5 minutes to set me up. I would recommend Ashley Furniture in San Marcos to anyone!

Have bought before. Good quality furniture, not cheap but lasts. Delivery easy.

Beautiful furniture, quality build, great customer service

Purchased my furniture from Sonja. She was fabulous. Took her time, explained everything and was not pushy like some salesmen. Gave us our own time to talk. I purchased an entertainment center, couch and coffee table. The quality of the furniture is fabulous and well made. Sonja checked the stock and told me the furniture would be delivered in less than a week and low and behold it was. I love the store and the layout and I took advantage of the sale. Will definately buy more furniture from Ashley in the future. I am a very happy and satisfied customer. Thank you Sonja.

Very good selection, affordable prices, and MADE in USA furniture!

Great experience with Christian A! Walked away knowing that my mother in law and I got the best deal! Great customer service!!

We loved our experience with Ashley! We shopped around for a new bed for a while. As you may know, buying a mattress is a huge purchase and it was so tedious, and scary to buy the wrong one! Our salesmen Peter was outstanding and the manager we worked with was professional and patient! Thanks guys for making this so easy and fun! Wouldn't go anywhere else!

Peter Callahan is the best sales person ever !!!! He helped me purchase furniture for my new home . I have been in Real Estate for 27 years and I am going to send all my clients to him. I love my purchase which included pieces for my dining room, family room, master bedroom set, kitchen set and bar stools plus a awesome Tempur-pedic mattress .........ask for Peter you won't be disappointed

We had a great experience at the store. Breanna was extremely helpful compared to the other stores we went to. We will definitely be making our purchase here

Great customer service ! Got one hell of a deal, they love to take care of the military!

As soon as we walked in Rachel was there to help us. She went with us through the store to find what we were looking for. She even went into the back room to pull out exactly what we were looking for. We appreciate her help and were happy with our experience. R AND C M.

Decent selection and reasonable prices. Sales staff is fairly high pressure though and the quality is pretty average.

Furniture store clean and bright, nice lay out and displays, moderate prices.

I'VE BEEN RIPPED OFF!!!! Jason Schaufele, our sales associate has been ditching our calls. Management doesn't seem to acknowledge my inquiries to where our furniture is after missing our delivery date now by several days. I cannot recommend enough to AVOID this location and go elsewhere!

I am really upset over my couch purchase or rather lack of, because I STILL don't have my couch! It was back ordered and now I just got a call back telling me it's delivery date will be even longer. I've been without a couch. You have made my couch buying experience very unpleasant, by not having the proper inventory!

I am really upset over my couch purchase or rather lack of, because I STILL don't have my couch! It was back ordered and now I just got a call back telling me it's delivery date will be even longer. I've been without a couch. You have made my couch buying experience very unpleasant, by not having the proper inventory!

I waited for two and a half hours for my couch to be delivered. Then I received a call, which I thought was going to say they are on their way. Instead it was a call saying the couch had been back ordered!! I received 3 text messages confirming my delivery date. If it was back ordered they should of called me beforehand. I would not have been so upset if they just told me instead of having me waste my time waiting for them. Then they said it would be another two weeks before I received my couch. So it took one month to get a couch. We had no couch for a whole month which really sucked!! Such bad customer service. I will not be going here again!!

Would give zero stars if option was available. BEWARE, worst customer service hands down!! Ordered over two months ago, the first delivery was damaged, second time was not fitting together, so they say we will send a tech. no call no show next weekend, a call on the day stating not coming the next weekend, came out the next weekend and couldn't fix the issue. Two weeks later bring another damaged piece, next weekend, on the day, call saying piece is damaged not coming, and now the next and last weekend show up with wrong piece of furniture. You have to also understand I had to call customer service every time and each time I called I had to wait, no lie or exaggeration, 30 or more minutes on hold to talk to a representative. I had to call them over 6 times, yeah, that's at least 3 hours on hold. That's not mentioning the 8 weekend days I had to sit and wait for them and not be able to make any plans to do anything. The thing I am most upset about is the time they stole from me. I can never get that back. Andre, the manager, doesn't even act like he cares and does not accept or return your phone calls. Horrible customer service.